Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only ona hard, flat surface. Do not allow another hard surface, such as an adjoining o...
Page 5 - Table of contents
Table of contents 1 Starting right ................................................................................................................................................... 1 HP Quick Start (select models only) ..................................................................................
Page 11 - Starting right; Best practices
1 Starting right This computer is a powerful tool designed to enhance your work and entertainment. Read thischapter to learn about best practices after setup, fun things to do with your computer, and where tofind additional HP resources. HP Quick Start (select models only) HP Quick Start gives you t...
Page 12 - Fun things to do
Fun things to do ● You know that you can watch a YouTube video on the computer. But did you know that you canalso connect your computer to a TV or gaming console? For more information, see Connecting an HDMI device on page 24 . ● You know that you can listen to music on the computer. But did you kno...
Page 14 - Getting to know your computer; Finding your hardware and software information; Locating hardware; Locating software
2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type c , and then select Control Panel . 2. Select System and Security , and then in the System area, click Device Manag...
Page 16 - Left side
Left side Component Description (1) External monitor port Connects an external VGA monitor or projector. (2) Vent Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normalfor the internal fan to cycle ...
Page 18 - Display
Display Component Description (1) Internal display switch Turns off the display and initiates Sleep if the display is closedwhile the power is on. NOTE: The internal display switch is not visible from the outside of the computer. (2) WLAN antennas (2)* Send and receive wireless signals to communicat...
Page 19 - TouchPad
Top TouchPad Component Description (1) TouchPad zone Moves the on-screen pointer and selects or activates itemson the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 30 . (2) Left TouchPad button Functions like the left button on an externa...
Page 20 - Lights
Lights Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state,which is an energy-saving mode. The computer shutsoff power to the display and other unneededcomponents. ● Off: The computer is off or in Hibernation. Hibernationis an energ...
Page 21 - Buttons and speakers
Buttons and speakers Component Description (1) Power button ● When the computer is off, press the button to turn onthe computer. ● When the computer is on, press the button briefly toinitiate Sleep. ● When the computer is in the Sleep state, press thebutton briefly to exit Sleep. ● When the computer...
Page 22 - Keys
Keys Component Description (1) esc key Reveals system information when pressed in combinationwith the fn key. (2) fn key Reveals system information when pressed in combinationwith the esc key. (3) Windows key Returns you to the Start screen from an open app or theWindows desktop. NOTE: Pressing the ...
Page 24 - Labels
Labels The labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the computer. The labels are in easily accessible locations. ● Service label—Provides important information, including the following: NOTE: Your label may lo...
Page 25 - Connecting to a network; Using the wireless controls; Using the wireless button
3 Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globeand access information from millions of websites using your computer and a wired or wirelessnetwork connection. This chapter will help you get connected to that world. Connecting t...
Page 26 - Using a WLAN; Using an Internet service provider
To use operating system controls: 1. From the Start screen, type n , and then select Settings . 2. Type network and sharing in the search box, and then select Network and Sharing Center . For more information, from the Start screen, type h , and then select Help and Support . Using a WLAN With a WLA...
Page 27 - Connecting to a WLAN
As your network grows, additional wireless and wired computers can be connected to the network toaccess the Internet. For help in setting up your WLAN, see the information provided by your router manufacturer or yourISP. Configuring a wireless router For help in setting up a WLAN, see the informatio...
Page 28 - Using Bluetooth wireless devices (select models only); Connecting to a wired network
4. Click Connect . If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Type thecode, and then click OK to complete the connection. NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point. NOTE: If you do not see the WLAN you want to c...
Page 30 - Enjoying entertainment features
4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage yourmusic, and download and watch movies. Or, to make your computer an even more powerfulentertainment center, connect external devices like a monitor, projector, or TV, or sp...
Page 31 - Using audio
Component Description (6) Audio-out (headphone) jack/Audio-in(microphone) jack Connects optional powered stereo speakers,headphones, earbuds, a headset, or a televisionaudio cable. Also connects an optional headsetmicrophone. This jack does not support optionalmicrophone-only devices. WARNING! To re...
Page 32 - Connecting speakers; Connecting headphones; Connecting a microphone
Connecting speakers You can attach wired speakers to your computer by connecting them to a USB port or to the audio-out (headphone) jack on your computer or on a docking station. To connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition ...
Page 33 - Using video; Connecting a VGA monitor or projector
Using video Your computer is a powerful video device that enables you to watch streaming video from yourfavorite websites and download video and movies to watch on your computer without needing toconnect to a network. To enhance your viewing enjoyment, use one of the video ports on the computer to c...
Page 34 - Connecting an HDMI device; Configuring HDMI audio settings
Connecting an HDMI device NOTE: To connect an HDMI device to your computer, you need an HDMI cable, sold separately. To see the computer screen image on a high-definition TV or monitor, connect the high-definitiondevice according to the following instructions. 1. Connect one end of the HDMI cable to...
Page 35 - Managing your audio and video files
To return the audio stream to the computer speakers: 1. From the Windows desktop, right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click Playback devices . 2. On the Playback tab, click Speakers and Headphones . 3. Click Set Default , and then click O...
Page 36 - Using the TouchPad
5 Navigating using touch gestures,pointing devices and the keyboard Your computer allows navigation using touch gestures in addition to the keyboard and mouse. Touchgestures can be used on your computer TouchPad. NOTE: An external USB mouse (purchased separately) can be connected to one of the USB p...
Page 37 - Tapping
Tapping To make an on-screen selection, use the tap function on the TouchPad. ● Point to an item on the screen, and then tap one finger on the TouchPad zone to make aselection. Double-tap an item to open it. Using TouchPad gestures 27
Page 38 - Scrolling
Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, orright. Pinching/zooming Pinching and zooming allow you to zoom in or out on images or text. ● Zoom in by placing two fingers...
Page 42 - Using the keyboard and mouse; Using the keys; Using the action keys
Using the keyboard and mouse The keyboard and mouse allow you to type, select items, scroll and to perform the same functions asyou do using touch gestures. The keyboard also allows you to use action keys and hot keys toperform specific functions. TIP: The Windows key on the keyboard allows you to q...
Page 43 - Using Microsoft Windows 8 shortcut keys
Icon Key Description f6 Mutes or restores speaker sound. f7 Decreases speaker volume incrementally as long as you hold down the key. f8 Increases speaker volume incrementally as long as you hold down the key. f9 Plays the previous track of an audio CD or the previous section of a DVD or a BD. f10 Be...
Page 44 - Using the hot keys; Using the integrated numeric keypad
Using the hot keys A hot key is a combination of the fn key and the esc key. To use a hot key: ▲ Briefly press the fn key, and then briefly press the second key of the combination. Function Hot key Description Reveals system information. fn + esc Reveals information about system hardware components ...
Page 45 - Managing power; Initiating Sleep and Hibernation; Intel Rapid Start Technology (select models only)
6 Managing power Your computer can operate on either battery power or external power. When the computer is onlyrunning on battery power and an AC power source is not available to charge the battery, it isimportant to monitor and conserve the battery charge. Your computer supports power plans tomanag...
Page 46 - Setting password protection on wakeup
Initiating and exiting Sleep With the computer on, you can initiate Sleep in any of the following ways: ● Close the display. ● From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the charms. Click Settings , click the Power icon, and then click Sleep . To ex...
Page 47 - Using the power meter and power settings; Running on battery power; Removing a user-replaceable battery
4. Click Require a password (recommended) . NOTE: If you need to create a user account password or change your current user account password, click Create or change your user account password , and then follow the on- screen instructions. If you do not need to create or change a user account passwor...
Page 48 - Finding battery information; Conserving battery power; Identifying low battery levels
3. Pivot the battery (2) upward and remove it from the computer (3) . Finding battery information To monitor the status of your battery, or if the battery is no longer holding a charge, run Battery Checkin HP Support Assistant. To access battery information, from the Start screen, type support , sel...
Page 49 - Resolving a low battery level; Resolving a low battery level when external power is available; Resolving a low battery level when no power source is available; Storing a user-replaceable battery
The computer takes the following actions for a critical battery level: ● If Hibernation is disabled and the computer is on or in the Sleep state, the computer remainsbriefly in the Sleep state, and then shuts down and loses any unsaved information. ● If Hibernation is enabled and the computer is on ...
Page 50 - Disposing of a user-replaceable battery; Replacing a user-replaceable battery; Running on external AC power
Disposing of a user-replaceable battery WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short external contacts; do not dispose of in fire or water. See the Regulatory, Safety and Environmental Notices for proper battery disposal. To access this guide, fr...
Page 51 - Troubleshooting power problems; Refreshing your software content with Intel Smart
Troubleshooting power problems Test the AC adapter if the computer exhibits any of the following symptoms when it is connected toAC power: ● The computer does not turn on. ● The display does not turn on. ● The power lights are off. To test the AC adapter: 1. Shut down the computer. 2. Remove the bat...
Page 53 - Managing and sharing information
7 Managing and sharing information Drives are digital storage devices that help you store, manage, share, and access information. Yourcomputer has an internal hard drive or a solid state drive that stores your computer's software,operating system, and also provides storage for all of your personal f...
Page 54 - Connecting a USB device; Removing a USB device
Connecting a USB device CAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the device. ▲ Connect the USB cable for the device to the USB port. NOTE: The USB port on your computer may look slightly different from the illustration in this section. A sound indicates ...
Page 55 - Inserting and removing a digital storage card
Inserting and removing a digital storage card To insert a digital storage card: CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert a digital card. 1. Hold the card label-side up, with the connectors facing the computer. 2. Insert the card into the digit...
Page 56 - Using optical drives
Using optical drives An optical disc drive uses laser light to read or store large amounts of information. Some drives canonly read information, but others can also write (burn) information onto a blank disc. Use these tips for best performance of your optical drive: ● When the battery is the only s...
Page 59 - Sharing data and drives and accessing software
3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 4. Close the disc tray and plac...
Page 61 - Maintaining your computer; Improving performance; Handling drives
8 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition. Thischapter provides information about improving the performance of your computer by running toolssuch as Disk Defragmenter and Disk Cleanup. It also provides information about upda...
Page 62 - Replacing a hard drive
Replacing a hard drive CAUTION: Drives are fragile computer components that must be handled with care. Do not drop a drive, place items on it, or expose it to liquids, or temperature or humidity extremes. See Handling drives on page 51 for specific precautions when handling drives. CAUTION: To preve...
Page 65 - Using Disk Cleanup; Adding or replacing memory modules
To run Disk Defragmenter: 1. Connect the computer to AC power. 2. From the Start screen, type d , and then type disk in the search box. Select Settings , and then select Defragment and optimize your drives . 3. Follow the on-screen instructions. For additional information, access the Disk Defragment...
Page 68 - Cleaning the TouchPad and keyboard
Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions.Updates can resolve issues and bring new features and options to your computer. Technology isalways changing, and updating programs and drivers allows your computer to run ...
Page 69 - Traveling with or shipping your computer
Traveling with or shipping your computer If you have to travel with or ship your computer, here are some tips to keep in mind to keep yourequipment safe. ● Prepare the computer for traveling or shipping: ◦ Back up your information to an external drive. ◦ Remove all discs and all external media cards...
Page 70 - Using passwords
9 Securing your computer andinformation Computer security is essential for protecting the confidentiality, integrity, and availability of yourinformation. Standard security solutions provided by the Windows operating system, HP applications,the non-Windows Setup Utility (BIOS), and other third-party...
Page 71 - Setting Windows passwords
Setting Windows passwords Password Function User password Protects access to a Windows user account. Administrator password Protects administrator-level access to computer contents. NOTE: This password cannot be used to access Setup Utility (BIOS) contents. Setting Setup Utility (BIOS) passwords Pas...
Page 72 - Using Internet security software; Using antivirus software; Using firewall software; Installing software updates; Installing critical security updates
Using Internet security software When you use your computer to access email, a network, or the Internet, you potentially expose yourcomputer to computer viruses, spyware, and other online threats. To help protect your computer,Internet security software that includes antivirus and firewall features ...
Page 73 - Installing HP and third-party software updates; Securing your wireless network; Backing up your software applications and information; Using an optional security cable lock
Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that were originally installed onyour computer. To download the latest versions, go to http://www.hp.com/go/contactHP . At this location, you can also register to receive automatic update ...
Page 75 - Diagnostics; Updating the BIOS; Determining the BIOS version
10 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input andoutput devices on the system (such as disk drives, display, keyboard, mouse, and printer). SetupUtility (BIOS) includes settings for the types of d...
Page 76 - Downloading a BIOS update
Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using theAC adapter. Do not download or install a BIOS update while the computer is runni...
Page 77 - Using System Diagnostics
Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware isfunctioning properly. To start System Diagnostics: 1. Turn on or restart the computer, quickly press esc , and then press f2 . 2. Click the diagnostic test you want to run, and then...
Page 78 - Creating recovery media and backups
11 Backing up, restoring, and recovering Your computer includes tools provided by HP and the operating system to help you safeguard yourinformation and retrieve it if you ever need to. These tools will help you return your computer to aproper working state or even back to the original factory state,...
Page 79 - Creating HP Recovery media
choose to reset the computer by reinstalling Windows or choose to recover using HP RecoveryManager. NOTE: File History is not enabled by default, so you must turn it on. For more information and steps for enabling Windows File History, see Help and Support. Fromthe Start screen, type h , and then se...
Page 80 - Restore and recovery
Restore and recovery There are several options for recovering your system. Choose the method that best matches yoursituation and level of expertise: ● If you need to restore your personal files and data, you can use Windows File History to restoreyour information from the backups you created. For mo...
Page 82 - Recovering using HP Recovery Manager; What you need to know
3. Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen. 4. Scroll the right-side choices down to display Remove everything and reinstall Windows . 5. Under Remove everything and reinstall Windows , select Get started , and follow the...
Page 83 - Using HP Recovery media to recover; Changing the computer boot order; Removing the HP Recovery partition
3. Select Troubleshoot from the boot options menu. 4. Select Recovery Manager , and follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if yoursystem does not have an HP Recovery partition or if t...
Page 84 - 2 Specifications
12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with thecomputer. The computer operates on DC power, which can be supplied by an AC or a DC power source. TheAC power source must be rated at 100–240 V, 50–60 Hz. Although the com...
Page 86 - 3 Electrostatic Discharge
13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors m...
Page 87 - Index
Index A AC adapter 5AC adapter, testing 41action keys decrease screen brightness 32 Help and Support 32identifying 12increase screen brightness 32next track or section 33play, pause, resume 33previous track or section 33switch screen image 32volume down 33volume mute 33volume up 33wireless 33 airpor...