Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only ona hard, flat surface. Do not allow another hard surface, such as an adjoining o...
Page 5 - Table of contents
Table of contents 1 Starting right ................................................................................................................................................... 1 Best practices .......................................................................................................
Page 11 - Starting right; Best practices
1 Starting right This computer is a powerful tool designed to enhance your work and entertainment. To get the mostout of your computer, read this chapter to learn about best practices after setup, fun things to do withyour computer, and where to go to get more HP resources. Best practices To get the...
Page 12 - Fun things to do
Fun things to do ● You know you can watch a YouTube video on the computer. But did you know that you can alsoconnect your computer to a TV or gaming console? For more information, see Connecting an HDMI device on page 27 . ● You know you can listen to music on the computer. But did you know that you...
Page 14 - Getting to know your computer; Finding your hardware and software information; Locating hardware; Locating software; Front
2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type c , and then select Control Panel . 2. Select System and Security , and then in the System area, click Device Manag...
Page 18 - Rear
Rear Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycleon and off during routine operation. 8 Chapter 2 Getting to know your computer
Page 20 - Top; TouchPad
Top TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on or off. (2) TouchPad light ● On: The TouchPad is off. ● Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activates itemson the screen. (4) Left TouchPad button Functions like the ...
Page 21 - Lights
Lights Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state,which is an energy-saving mode. The computer shutsoff power to the display and other unneededcomponents. ● Off: The computer is off or in Hibernation. Hibernationis an energ...
Page 22 - Buttons, speakers, and fingerprint reader
Buttons, speakers, and fingerprint reader Component Description (1) Power button ● When the computer is off, press the button to turn onthe computer. ● When the computer is in the Sleep state, press thebutton briefly to exit Sleep. CAUTION: Pressing and holding down the power button will result in t...
Page 23 - Keys
Keys Component Description (1) esc key Displays system information when pressed in combinationwith the fn key. (2) fn key Executes frequently used system functions when pressedin combination with the b key, the spacebar , or the esc key. (3) Windows logo key Displays the Desktop or the Start screen....
Page 26 - Labels
Labels The labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the computer. The labels are in easily accessible locations. ● Service label—Provides important information, including the following: Component (1) Product n...
Page 27 - Connecting to a network; Using the wireless controls; Using the wireless button
3 Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globeand access information from millions of websites using your computer and a wired or wirelessnetwork connection. This chapter will help you get connected to that world. Connecting t...
Page 28 - Using operating system controls; Using a WLAN; Using an Internet service provider
NOTE: On some models, the wireless light is amber when all wireless devices are off. Because the wireless devices are enabled at the factory, you can use the wireless button to turn on orturn off the wireless devices simultaneously. Using operating system controls The Network and Sharing Center allo...
Page 30 - Connecting to a WLAN; Using Bluetooth wireless devices (select models only)
Wireless encryption uses security settings to encrypt and decrypt data that is transmitted overthe network. For more information, from the Start screen, type h , and then select Help and Support from the list of apps. Connecting to a WLAN To connect to the WLAN, follow these steps: 1. Be sure that t...
Page 31 - Connecting to a wired network
Connecting to a wired network There are 2 kinds of wired connections: local area network (LAN) and modem connection. A LANconnection uses a network cable and is much faster than a modem connection, which uses atelephone cable. Both cables are sold separately. WARNING! To reduce the risk of electric ...
Page 32 - Enjoying entertainment features
4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage yourmusic, and download and watch movies. Or, to make your computer an even more powerfulentertainment center, connect external devices like speakers, headphones, monitor, pro...
Page 34 - Using audio; Connecting speakers; Connecting headphones; Connecting a microphone; Accessing Beats Audio Control Panel; Enabling and Disabling Beats Audio
To start the webcam, from the Start screen, type c , and then select CyberLink YouCam . For details about using the webcam go to Help and Support. From the Start screen, type h , and then select Help and Support . Using audio On your HP computer, you can play music CDs, download and listen to music,...
Page 35 - Checking the sound; Using video
Checking the sound To check the audio functions on your computer, follow these steps: 1. From the Start screen, type c , and then select Control Panel from the list of apps. 2. Select Hardware and Sound > Sound . 3. When the Sound window opens, select the Sounds tab. Under Program Events , select...
Page 36 - Connecting a VGA monitor or projector
Connecting a VGA monitor or projector To see the computer screen image on an external VGA monitor or projected for a presentation,connect a monitor or projector to the computer's VGA port. To connect a monitor or projector: 1. Connect the VGA cable from the monitor or projector to the VGA port on th...
Page 37 - Connecting an HDMI device
Connecting an HDMI device To see the computer screen image on a high-definition TV or monitor, connect the high-definitiondevice according to the following instructions. To connect an HDMI device to your computer, you need an HDMI cable, sold separately. To connect a high-definition TV or monitor to...
Page 38 - Using Intel Wireless Display (select models only); Managing your audio and video files
Configuring audio settings (with HDMI TV) HDMI is the only video interface that supports high-definition video and audio . After you connect an HDMI TV to the computer, you can then turn on HDMI audio by following these steps: 1. On the Desktop, right-click the Speaker icon in the notification area,...
Page 40 - Using the TouchPad
Using the TouchPad The TouchPad allows you to navigate the computer with simple finger movements. You can customize the touch gestures by changing settings, button configurations, click speed, andpointer options. From the Start screen, type c to display the Apps list. Select Control Panel , and then...
Page 41 - Using TouchPad gestures; Tapping
Using TouchPad gestures A TouchPad allows you to control the pointing device on the screen using your fingers. TIP: Use the left and right buttons on the TouchPad as you would use the corresponding buttons on a external mouse. NOTE: TouchPad gestures are not supported in all apps. To view a demonstr...
Page 42 - Scrolling
Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, orright. Pinching/zooming Pinching and zooming allow you to zoom in or out on images or text. ● Zoom in by placing two fingers...
Page 44 - Edge swipes
Flicking (select models only) Flicking allows you to navigate through screens or quickly scroll through documents. ● Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion up,down, left or right. Edge swipes Edge swipes allow you to perform tasks such as changing se...
Page 46 - Using the keyboard and mouse; Using the keys; Using the action keys
Using the keyboard and mouse The keyboard and mouse allow you to type, select items, scroll and to perform the same functions asyou do using touch gestures. The keyboard also allows you to use action keys and hot keys toperform specific functions. TIP: The Windows logo key on the keyboard allows you...
Page 47 - Using Microsoft Windows 8 shortcut keys
Icon Key Description f5 Turns the radiance backlight keyboard feature off or on. NOTE: To conserve battery power, turn off this feature. f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD. f7 Begins, pauses, or resumes playback of an audio CD, a DVD, or a BD. f8 Play...
Page 48 - Using the hot keys; Using the integrated numeric keypad
Using the hot keys A hot key is a combination of the fn key and the esc key, the b key, or the spacebar . To use a hot key: ▲ Briefly press the fn key, and then briefly press the second key of the combination. Function Hot key Description Display system information. fn + esc Displays information abo...
Page 49 - Managing power
6 Managing power Your computer can operate on either battery power or external power. When the computer is onlyrunning on battery power and an AC power source is not available to charge the battery, it isimportant to monitor and conserve the battery charge. Your computer supports power plans tomanag...
Page 50 - Initiating Sleep and Hibernation; Intel Rapid Start Technology (select models only); Initiating and exiting Sleep
Initiating Sleep and Hibernation Microsoft® Windows has two power-saving states, Sleep and Hibernation. ● Sleep–The Sleep state is automatically initiated after a period of inactivity when running onbattery power or on external power. Your work is saved to memory, allowing you to resume yourwork ver...
Page 51 - Enabling and exiting user-initiated hibernation; Setting password protection on wakeup
● Press a key on the keyboard. ● Tap or swipe the TouchPad. When the computer exits Sleep, the power lights turn on and the computer returns to the screenwhere you stopped working. NOTE: If you have set a password to be required on wakeup, you must enter your Windows password before the computer wil...
Page 52 - Using the power meter and power settings
Using the power meter and power settings The power meter is located on the Desktop. The power meter allows you to quickly access powersettings and view the remaining battery charge. ● To display the percentage of remaining battery charge and the current power plan, on theDesktop, point over the powe...
Page 53 - Selecting a power plan
Selecting a power plan A power plan manages how the computer uses power and helps you conserve power and maximizeperformance. To change the power plan, from the Start screen, type power , select Settings , and then select Power Options . The following power plans are available: ● HP Recommended (rec...
Page 54 - Running on battery power; Factory-sealed battery; Removing a user-replaceable battery
Running on battery power When a charged battery is in the computer and the computer is not plugged into external power, thecomputer runs on battery power. If the computer has a charged battery installed and the AC adapteris disconnected from the computer, the computer automatically switches to batte...
Page 55 - Conserving battery power; Identifying low battery levels; Resolving a low battery level when external power is available
Help and Support provides the following tools and information about the battery: ● Battery test ● Information on battery types, specifications, life cycles, and capacity To access battery information, select the HP Support Assistant app on the Start screen, and then select Battery and performance . ...
Page 56 - Resolving a low battery level when no power source is available; Storing a user-replaceable battery; Replacing a user-replaceable battery; Running on external AC power
Resolving a low battery level when no power source is available Save your work and shut down the computer. Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation, follow these steps: 1. Replace the discharged user-replacea...
Page 57 - Troubleshooting power problems
WARNING! Do not charge the computer battery while you are onboard aircraft. ● When charging or calibrating a battery ● When installing or modifying system software ● When writing information to a disc (select models only) ● When running Disk Defragmenter on computers with internal hard drives ● When...
Page 59 - Refreshing your software content with Intel Smart
Refreshing your software content with Intel Smart Connect Technology (select models only) When the computer is in the Sleep state, Intel® Smart Connect Technology periodically causes thecomputer to exit Sleep. Smart Connect then updates the content for certain open applications andreinitiates Sleep....
Page 61 - Managing and sharing information; Connecting a USB device
7 Managing and sharing information Drives are digital storage devices that help you store, manage, share, and access information. Yourcomputer has an internal hard drive or a solid state drive that stores your computer's software,operating system, and also provides storage for all of your personal f...
Page 62 - Removing a USB device; Connecting a powered USB device
▲ Connect the USB cable for the device to the USB port. NOTE: The USB port on your computer may look slightly different from the illustration in this section. A sound indicates that the device has been detected. NOTE: The first time you connect a USB device, a message displays on the Desktop and an ...
Page 63 - Inserting and removing a digital storage card
Inserting and removing a digital storage card To insert a digital storage card: CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert a digital card. 1. Hold the card label-side up, with the connectors facing the computer. 2. Insert the card into the digit...
Page 64 - Using optical drives
Using optical drives An optical disc drive uses laser light to read or store large amounts of information. Some drives canonly read information, but others can also write (burn) information onto a blank disc. Use these tips for best performance of your optical drive: ● When the battery is the only s...
Page 65 - Inserting an optical disc
such a BD movie release is inserted in the drive. Follow the on-screen instructions to install theupdate. ● If lines appear on the display when viewing a BD, they may be caused by interference from thewireless network. To resolve the issue, close any open applications and turn off your wirelessfeatu...
Page 66 - Removing an optical disc
Removing an optical disc 1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. 2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edge...
Page 67 - Sharing data and drives and accessing software
Sharing data and drives and accessing software When your computer is part of a network, you are not limited to using only the information that isstored in your computer. Network computers can exchange software and data with each other. NOTE: When a disc like a DVD movie or game is copy-protected, it...
Page 68 - Maintaining your computer; Improving performance; Handling drives
8 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition. Thischapter provides information about improving the performance of your computer by running toolssuch as Disk Defragmenter and Disk Cleanup and by replacing a hard drive or adding ...
Page 69 - Replacing a hard drive
● Do not type on the keyboard or move the computer while an optical drive is writing to a disc. Thewrite process is sensitive to vibration. ● Before you move a computer that is connected to an external hard drive, initiate Sleep and allowthe screen to clear, or properly disconnect the external hard ...
Page 71 - Using Disk Cleanup
Using HP 3D DriveGuard (select models only) HP 3D DriveGuard protects a hard drive by parking the drive and halting data requests under either ofthe following conditions: ● You drop the computer. ● You move the computer with the display closed while the computer is running on battery power. A short ...
Page 72 - Adding or replacing memory modules
Adding or replacing memory modules Adding memory can help improve your computer's performance. Your computer is like your physicalwork area. The hard drive is the filing cabinet where you store your work and the memory is the deskwhere you work. When your memory isn’t big enough to hold all your wor...
Page 75 - Cleaning the TouchPad and keyboard
Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions.Updates can resolve issues and bring new features and options to your computer. Technology isalways changing, and updating programs and drivers allows your computer to run ...
Page 76 - Traveling with or shipping your computer
Traveling with or shipping your computer If you have to travel with or ship your computer, here are some tips to keep in mind to keep yourequipment safe. ● Prepare the computer for traveling or shipping: ◦ Back up your information to an external drive. ◦ Remove all discs and all external media cards...
Page 78 - Using passwords; Setting Windows passwords
Using passwords A password is a group of characters that you choose to secure your computer information and toprotect online transactions. Several types of passwords can be set. For example, when you set upyour computer for the first time, you were asked to create a user password to secure your comp...
Page 79 - Using the fingerprint reader
Setting Setup Utility (BIOS) passwords Password Function Administrator password ● Must be entered each time you access Setup Utility(BIOS). ● If you forget your administrator password, you cannotaccess Setup Utility (BIOS). NOTE: The administrator password can be used in place of the power-on passwo...
Page 80 - Registering fingerprints; Setting up Windows logon
Using HP SimplePass (select models only) HP SimplePass provides an easy-to-use interface to help secure your computer and simplify the wayyou log on to your computer and password-protected websites. Use a registered fingerprint to: ● Log on to Windows. ● Access websites and other programs that requi...
Page 81 - Using Internet security software; Using antivirus software; Using firewall software
Using Internet security software When you use your computer to access email, a network, or the Internet, you potentially expose yourcomputer to computer viruses, spyware, and other online threats. To help protect your computer,Internet security software that includes antivirus and firewall features ...
Page 82 - Installing software updates; Installing Windows updates; Installing HP and third-party software updates; Securing your wireless network; Backing up your software apps and information
Installing software updates HP, Microsoft Windows, and third-party software installed on your computer should be regularlyupdated to correct security problems and improve software performance. For more information, see Updating programs and drivers on page 65 . Installing Windows updates Updates to ...
Page 83 - Using an optional security cable lock
Using an optional security cable lock A security cable lock, which is purchased separately, is designed to act as a deterrent, but it may notprevent the computer from being mishandled or stolen. Security cable locks are only one of severalmethods that should be employed as part of a complete securit...
Page 84 - Diagnostics; Updating the BIOS; Determining the BIOS version
10 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input andoutput devices on the system (such as disk drives, display, keyboard, mouse, and printer). SetupUtility (BIOS) includes settings for the types of d...
Page 85 - Downloading a BIOS update
Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using theAC adapter. Do not download or install a BIOS update while the computer is runni...
Page 86 - Using System Diagnostics
Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware isfunctioning properly. To start System Diagnostics: 1. Turn on or restart the computer, quickly press esc , and then press f2 . 2. Click the diagnostic test you want to run, and then...
Page 88 - Creating recovery media and backups
Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup. 1. After you successfully set up the computer, create HP Recovery media. This step creates abackup of the HP Recovery partition on the computer. The backup can be used to reinstall theorig...
Page 89 - Creating HP Recovery media
Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after yousuccessfully set up the computer. HP Recovery media can be used to perform system recovery if thehard drive becomes corrupted. System recovery reinstalls the original operating sy...
Page 90 - Restore and recovery
Restore and recovery There are several options for recovering your system. Choose the method that best matches yoursituation and level of expertise: ● If you need to restore your personal files and data, you can use Windows File History to restoreyour information from the backups you created. For mo...
Page 92 - Recovering using HP Recovery Manager; What you need to know
3. Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen. 4. Under Remove everything and reinstall Windows , select Get started , and follow the on- screen instructions. Recovering using HP Recovery Manager HP Recovery Manager software...
Page 93 - Using HP Recovery media to recover
Using the HP Recovery partition to recover a minimized image (select models only) The HP Recovery partition (select models only) allows you to perform a minimized image recoverywithout the need for recovery discs or a recovery USB flash drive. This type of recovery can only beused if the hard drive ...
Page 94 - Changing the computer boot order; Removing the HP Recovery partition
Changing the computer boot order If computer does not restart in HP Recovery Manager, you can change the computer boot order,which is the order of devices listed in BIOS where the computer looks for startup information. You canchange the selection for an optical drive or a USB flash drive. To change...
Page 95 - 2 Specifications
12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with thecomputer. The computer operates on DC power, which can be supplied by an AC or a DC power source. TheAC power source must be rated at 100–240 V, 50–60 Hz. Although the com...
Page 96 - Operating environment
Operating environment Factor Metric U.S. Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 85°C -4°F to 185°F Relative humidity (noncondensing) Operating 5% to 95% 5% to 95% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,0...
Page 97 - 3 Electrostatic Discharge
13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors m...
Page 98 - Index
Index A AC adapter 6AC adapter, testing 47action keys decrease screen brightness 36 Help and Support 36identifying 13increase screen brightness 36next track or section 37play, pause, resume 37previous track or section 37radiance backlight keyboard 37 switch screen image 36volume down 37volume mute 3...