Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on ahard, flat surface. Do not allow another hard surface, such as an adjoining o...
Page 5 - Table of contents
Table of contents 1 Product description 2 External component identification Top components ................................................................................................................................... 6 TouchPad .....................................................................
Page 9 - Product description
1 Product description Category Description dv3000 dv3500 Product Name HP Pavilion dv3000 Entertainment PC √ HP Pavilion dv3500 Entertainment PC √ Processors Intel® Core™2 Duo processors T9500 2.60-GHz processor, 6-MB L2 cache, 800-MHz front side bus (FSB) √ T9400 2.53-GHz processor, 6-MB L2 cache, 1...
Page 14 - External component identification; Top components; TouchPad
2 External component identification Top components TouchPad Component Description (1) TouchPad on/off button Enables/disables the TouchPad. (2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Functions like the left button on an external mouse. (4)...
Page 15 - Lights
Lights Component Description (1) Caps lock light On: Caps lock is on. (2) Power lights (2)* ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (3) Volume mute light ● White: Computer sound is on. ● Amber: Computer sound is off. (4)...
Page 17 - Buttons and fingerprint reader (select models only)
Buttons and fingerprint reader (select models only) Component Description (1) Power button* ● When the computer is off, press the button to turn on thecomputer. ● When the computer is on, press the button to initiate Sleep. ● When the computer is in the Sleep state, press the buttonbriefly to exit S...
Page 19 - Keys
Keys Component Description (1) esc key Displays system information when pressed in combination withthe fn key. (2) fn key Executes frequently used system functions when pressed incombination with a function key or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Spacebar Turns ...
Page 20 - Front components; Right-side components
Front components Component Description (1) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo arraymicrophone, or monaural microphone. (2) Audio-out (headphone) jacks (2) Produce sound when connected to optional powered stereospeakers, headphones, ear buds, a headset...
Page 22 - Bottom components
Bottom components Component Description (1) Battery release latches (2) Release the battery from the battery bay. (2) Battery bay Holds the battery. (3) Memory module compartment Contains the memory module slots. (4) Vents (5) Enable airflow to cool internal components. NOTE: The computer fan starts...
Page 24 - Wireless antennae
Wireless antennae On select computer models, at least 2 antennae send and receive signals from one or more wirelessdevices. These antennae are not visible from the outside of the computer. NOTE: For optimal transmission, keep the areas immediately around the antennae free from obstructions. To see w...
Page 25 - Illustrated parts catalog
3 Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model numberlocated on the bottom of the computer. Serial number location 17
Page 26 - Computer major components
Computer major components 18 Chapter 3 Illustrated parts catalog
Page 32 - Display assembly components
Display assembly components Item Description Spare part number (1) Display bezel For use with dv3000 models 468797-001 For use with dv3500 models with an LCD display 500953-001 For use with dv3500 models with an LED display 500954-001 (2) Webcam/microphone module For use with dv3000 models 468804-00...
Page 34 - Plastics Kit
Plastics Kit Item Description Spare part number Plastics Kit For use in dv3000 models 468821-001 For use in dv3500 models 501013-001 (1) ExpressCard slot bezel (2) Wireless module compartment cover (includes 1 captive screw, secured by a C-clip) (3) Memory module compartment cover (includes 2 captiv...
Page 36 - Miscellaneous parts
Item Description Spare part number ● DVD±RW and CD-RW Super Multi, Double-Layer Combo Drive with LightScribe 496117-001 Optical Drive Kit (not illustrated, includes bezel, bracket, and screws) 468814-001 Miscellaneous parts Description Spare part number 90-W HP Smart AC Adapter 463955-001 Remote con...
Page 38 - Sequential part number listing
Sequential part number listing Spare partnumber Description 383496-001 Power cord for use in dv3000 models in the United States 383496-011 Power cord for use in dv3000 models in Australia and New Zealand 383496-031 Power cord for use in dv3000 models in the United Kingdom 383496-291 Power cord for u...
Page 44 - Removal and replacement procedures; Preliminary replacement requirements; Tools required; Service considerations; Plastic parts
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following secti...
Page 46 - Grounding guidelines; Electrostatic discharge damage
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structuredetermine the degree of sensitivity. Networks built into many integrated circuits provide some protection,but in many cases, ESD contains enough pow...
Page 49 - Unknown user password
Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear thepassword. NOTE: These steps also clear CMOS. Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibe...
Page 50 - Component replacement procedures; Serial number
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 69 screws, in 10 different sizes, that must be removed, replaced, or loosenedwhen servicing the computer. Make special note of each screw size and location during removal andreplacement. S...
Page 51 - Computer feet; Battery
Computer feet Description Spare part number Rubber Foot Kit for use in dv3000 models (includes 4 base enclosure rubber feet) 468823-001 Rubber Foot Kit for use in dv3500 models (includes 4 base enclosure rubber feet) 502461-001 The computer feet are adhesive-backed rubber pads. The feet attach to th...
Page 53 - WLAN module
WLAN module Description Spare part number Intel 4965 802.11a/b/g/n WLAN modules: ● For use in Antigua and Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, Brunei,Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador,El Salvador, Guam, Guatemala, Haiti, Ho...
Page 59 - Hard drive
Hard drive NOTE: All hard drive spare part kits include a hard drive bracket. Description Spare part number For use in dv3000 models: 320-GB, 5400-rpm 468810-001 250-GB, 5400-rpm 468809-001 160-GB, 5400-rpm 468808-001 120-GB, 5400-rpm 468807-001 For use in dv3500 models: 500-GB, 5400-rpm 497761-001 ...
Page 62 - Keyboard
Keyboard For use in: Spare part number For use in: Spare part number For use in dv3000 models: Japan 468817-291 Thailand 468817-281 South Korea 468817-AD1 The United States 468817-001 Taiwan 468817-AB1 For use in dv3500 models: Brazil 496121-201 Russia 496121-251 France 496121-051 Saudi Arabia 49612...
Page 65 - Switch cover
Switch cover Description Spare part number Switch cover for use in dv3000 models (includes LED board and cable) 468820-001 Switch cover for use in dv3500 models (includes LED board and cable) 501012-001 Before removing the switch cover, follow these steps: 1. Shut down the computer. If you are unsur...
Page 66 - Top cover
7. Remove the switch cover (3) . Reverse this procedure to install the switch cover. Top cover Description Spare part number Top cover for dv3000 models (includes TouchPad and cable, fingerprint reader board cable, andcaps lock LED board and cable) 468819-001 Top cover for dv3500 models (includes To...
Page 69 - Fingerprint reader board
12. Remove the top cover. Reverse this procedure to install the top cover. Fingerprint reader board Description Spare part number Fingerprint reader board dv3000 (includes fingerprint reader board bracket) 468831-001 Fingerprint reader board dv3500 (includes fingerprint reader board bracket) 502464-...
Page 71 - Display assembly
Display assembly Description Spare part number 13.3-inch, WXGA BrightView display assembly for use in dv3000 models (includes webcam/microphone module, webcam/microphone module cable, 2 microphones, and 3 wireless antennatransceivers and cables) 468806-001 13.3-inch, WXGA BrightView display assembly...
Page 78 - System board
System board NOTE: All system board spare part kits include replacement thermal material. Description Spare part number System board for use only in dv3000 models (includes replacement thermal material and powerconnector cable) 468499-001 System board for use only in dv3500 models (includes replacem...
Page 83 - Bluetooth module
Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 468827-001 for dv3000 models,502463-001 for dv3500 models. Description Spare part number Bluetooth module (includes double-...
Page 85 - RTC battery
RTC battery NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Description Spare part number RTC battery (includes double-sided tape) 468824-001 Before removing the RTC battery, follow these steps: 1. Shut down the co...
Page 87 - Modem module
Modem module NOTE: The modem module spare part kits do not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 468827-001 for dv3000 models, 502463-001 fordv3500 models. Description Spare part number For use in dv3000 models in all countries and regio...
Page 88 - Heat sink
4. Lift the modem module (4) straight up to disconnect it from the system board. 5. Remove the modem module. Reverse the above procedure to install the modem module. Heat sink Description Spare part number Heat sink for use in dv3000 models (includes heat sink retention clip and replacement thermalm...
Page 90 - Processor
Reverse this procedure to install the heat sink. Processor NOTE: All processor spare part kits include replacement thermal material. Description Spare part number Processors for use in dv3000 models: Intel Core2 Duo T9500 2.60-GHz processor (6-MB L2 cache, 800-MHz FSB) 459609-001 Intel Core2 Duo T93...
Page 94 - Setup Utility; Starting the Setup Utility
5 Setup Utility Starting the Setup Utility The Setup Utility is a ROM-based information and customization utility that can be used even when yourWindows® operating system is not working. NOTE: The fingerprint reader (select models only) cannot be used to access the Setup Utility. The utility reports...
Page 95 - Using the Setup Utility; Changing the language of the Setup Utility; Navigating and selecting in the Setup Utility
Using the Setup Utility Changing the language of the Setup Utility The following procedure explains how to change the language of the Setup Utility. If the Setup Utility isnot already running, begin at step 1. If the Setup Utility is already running, begin at step 2. 1. Open the Setup Utility by tur...
Page 99 - Specifications
6 Specifications Computer specifications Metric U.S. Dimensions Length 22.80 cm 8.98 in Width 32.00 cm 12.60 in Height (front to rear) 3.17 to 3.82 cm 1.25 to 1.50 in Weight (with optical drive, hard drive, and battery) 2.23 kg 4.92 lbs Input power Operating voltage 18.5 V dc —19.0 V dc Operating cu...
Page 104 - System DMA specifications; System memory map specifications
System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. System memory map ...
Page 106 - System I/O address specifications
System I/O address specifications I/O address (hex) System function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuration for CPU 040 - 05...
Page 108 - Screw listing
7 Screw listing This section provides specification and reference information for the screws and screw locks used inthe computer. All screws and screw locks listed in this section are available in the Screw Kit, spare partnumber 468822-001 for dv3000 models, 502462-001 for dv3500 models, and the Dis...
Page 121 - Backup and recovery; Recovering system information; Creating recovery discs
8 Backup and recovery Recovering system information Recovery after a system failure is as complete as your most current backup. HP recommends that youcreate recovery discs immediately after software setup. As you add new software and data files, youshould continue to back up your system on a regular...
Page 122 - Backing up your information; When to back up
Note the following guidelines before creating recovery discs: ● You will need high-quality DVD-R, double-layer DVD-R, DVD+R, double-layer DVD+R, BD-R(writable Blu-ray), or CD-R discs. All these discs are purchased separately. DVDs and BDs havea much higher capacity than CDs. If you use CDs, up to 20...
Page 124 - Performing a recovery; Recovering from the recovery discs
The System Protection window opens. 6. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioningoptimally, follow these steps: 1. Select Start > Control Panel > System and Mainten...
Page 126 - Connector pin assignments
9 Connector pin assignments Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 118 Chapter 9 Connector pin assignments
Page 127 - External monitor
External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock External monitor 119
Page 129 - Universal Serial Bus
Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground Universal Serial Bus 121
Page 130 - 0 Power cord set requirements; Requirements for all countries or regions
10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in thecountry or region where the equi...
Page 131 - Requirements for specific countries or regions
Requirements for specific countries or regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 Korea EK 4 The Netherlands KEMA 1 Norway NEMKO 1 The ...
Page 138 - Index
Index Symbols/Numerics 1394 Power Saving 89 A AC adapter light, identifying 12AC adapter, spare part number 28, 31 administrator password 89antenna illustrated 24removal 68spare part number 25, 31, 35 antennae 16applications key, Windows 11audio, product description 3audio-in (microphone) jack, iden...