Page 2 - Notice; Audience Assumptions
ii Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to thismaterial, including, but not limited to, the implied warranties ofmerchantability and fitness for a particular purpose. Hewlett-Packard shallnot ...
Page 3 - li; Contents
iii En g li s h Contents 1 Introduction ................................................................................................... 1 Basic Installation ............................................................................................ 2Unpacking the NetServer Storage System/6 .......
Page 5 - lis
Contents v E n g lis h B Regulatory Information .............................................................................. 59 Notice for USA: FCC Statements ................................................................ 59 Class B Product Statement ................................................
Page 7 - Introduction
1 En g li s h 1 Introduction The NetServer Storage System/6 provides external mass storage for use with thecurrent line of HP NetServers. The NetServer Storage System/6 is compatiblewith the Small Computer System Interface (SCSI-2) industry standard. BothFast and Fast-Wide SCSI-2 are supported. The ...
Page 8 - Basic Installation
1 Introduction 2 Basic Installation This section provides the basic information for installing the NetServer System/6.For detailed information, refer to the applicable chapter or section. Please alsoread the section “General Operating Instructions” in this chapter before installingthe storage system...
Page 9 - Unpacking the NetServer Storage System/6; Contents of the NetServer Storage System/6 Package
1 Introduction 3 En g li s h 11. Configure the system with the appropriate drivers and/or operating system, as described in the user’s manual of the HP NetServer or diskarray controller. Unpacking the NetServer Storage System/6 The instructions for unpacking your storage system are printed on the sh...
Page 10 - Identifying Parts of the NetServer Storage System/6
1 Introduction 4 Identifying Parts of the NetServer Storage System/6 Figure 1-1 shows the various parts of the storage system. Please take a fewmoments to acquaint yourself with the parts of the storage system. LED Readout ChassisKeylock DriveActivityLight DrivePowerLight Hot-SwapSubsystem Hot-SwapS...
Page 13 - General Operating Instructions; Reset Switch
1 Introduction 7 En g li s h General Operating Instructions Please read the following instructions carefully. They contain information onhow to avoid data loss and damage to the system due to improper handling. Reset Switch The front panel’s reset switch resets the power supply, performs a self test...
Page 14 - Power Cycling
1 Introduction 8 2. Release the reset switch when the desired number displays. The unit identification number displayed is stored in the EEPROM. The unitidentification number does not change even if the storage system is power-cycled (unless this procedure is repeated). NOTE The power supply does no...
Page 16 - Hot-Swap Disk Module Care and Relocation; Using an Uninterruptible Power Supply
1 Introduction 10 Hot-Swap Disk Module Care and Relocation Handle disk modules carefully. Disk modules are more susceptible to shock,vibration and electro-static discharge when they are not in the cabinet. Also, donot touch the SCSI edge connector pins when a disk module is out of the cabinet.The oi...
Page 17 - Cabling Storage Devices and Setting
11 En g li s h 2 Cabling Storage Devices and Setting SCSI Addresses This chapter describes the NetServer Storage System/6, switch settings andcommon cabling configurations. Once the addresses are set and cabling isconfigured, the hardware can be installed as described in the next chapter. CAUTION Be...
Page 18 - Opening the Door
2 Cabling Storage Devices and Setting SCSI Addresses 12 The basic procedure for configuring the storage system is as follows: 1. Determine the desired configuration. 2. Power down the storage system and detach all power cords and external cables. 3. Open the storage system door. The procedure is des...
Page 20 - Setting SCSI Addresses
2 Cabling Storage Devices and Setting SCSI Addresses 14 Setting SCSI Addresses The following is a description of the switch settings on the rear of the hot-swapsubsystem cage (see Figure 2-1). The default switch setting is described in the“Cabling Configurations” section of this chapter. NOTE The nu...
Page 22 - Cabling Configurations; External Cabling
2 Cabling Storage Devices and Setting SCSI Addresses 16 Switches 3, 4 and 6 determine the SCSI address setting for each shelf in the hot-swap subsystem. Table 2-2 describes the settings and the shelf’s SCSI address. Table 2-2. Hot-Swap SCSI Address Settings Upper Cage Lower Cage Switch Settings SCSI...
Page 28 - Alternate Non-Duplex Configuration
2 Cabling Storage Devices and Setting SCSI Addresses 22 Alternate Non-Duplex Configuration C20 C11 C14 External terminator built into cable SCSI A SCSI C SCSI B SCSI D SCSI Device Shelf SCSI Device Shelf Hot Swap Subsystem Figure 2-6. Alternate Non-Duplex Configuration In this example, eight devices...
Page 31 - Installing Hardware Accessories; Installing Hot-Swap Storage Devices; Unpacking a Hot-Swap Disk Module
25 En g li s h 3 Installing Hardware Accessories This section describes how to physically install the SCSI mass storage devices inthe storage system. There are two categories of mass storage devices—thehot-swap modules and the SCSI devices that can be installed in the SCSI deviceshelves. Installing ...
Page 32 - Installing a New Hot-Swap Disk Module
3 Installing Hardware Accessories 26 Installing a New Hot-Swap Disk Module This section describes the installation of a new hot-swap disk module. CAUTION Use one of the six (6) vertical shelves in the system. Do notattempt to install the hot-swap disk module in the SCSI deviceshelves. Complete the f...
Page 35 - Installing a SCSI Device in a SCSI Device Shelf
3 Installing Hardware Accessories 29 En g li s h Installing a SCSI Device in a SCSI Device Shelf Almost any Fast SCSI-2 single-ended 3.5-inch or 5.25-inch device, such as adigital audio tape (DAT), CD-ROM or SCSI hard disk drive, can be installed in aSCSI device shelf. The details for configuring th...
Page 37 - Troubleshooting; Troubleshooting Procedures
31 En g li s h 4 Troubleshooting If you are having problems installing or configuring the storage system, there area number of tools and procedures available to help you resolve the problem. Ifyou need assistance from HP, the “Service and Support” chapter of this manualcontains information on servic...
Page 38 - If The System Will Not Power On
4 Troubleshooting 32 If The System Will Not Power On If, after pressing the power switch, you see: the power indicator LED fails tolight, the LED readout fails to light, the chassis fan is not working, and thepower supply fan is not working, the storage system has not powered up. Checkthe items list...
Page 39 - If the LED Readout Shows a Line Fault (LF)
4 Troubleshooting 33 En g li s h If the LED Readout Shows a Fan Fault (FF) If the system powers on, but the main chassis fan is not operating and/or “FF” isdisplayed, open the door and verify the fan cable is connected to the fanconnector on the management board. (Refer to the cable management label...
Page 40 - If the Host Cannot Communicate With the Storage System
4 Troubleshooting 34 If the Host Cannot Communicate With the Storage System If the SCSI devices spin up, but the host cannot access the SCSI devices, do thefollowing on the storage system: • Verify all of the drive modules are inserted correctly and latched. (It maybe necessary to remove and reinsta...
Page 41 - If the Hot-Swap Disk Power LEDs are Flashing
4 Troubleshooting 35 En g li s h • Verify the network operating system supports the configuration. • Verify the same SCSI channel is not used for both internal and externalSCSI devices. • Verify with the ECU utility that your SCSI controllers are properlyconfigured. • Make sure the NOS and the appro...
Page 42 - Error Messages
4 Troubleshooting 36 • Run the hot-swap temperature self test by powering up the storage system.The hot-swap assembly should briefly flash red. If it fails to flash, thestorage system may require service. Error Messages The front panel of the storage system includes two-digit, seven-segment LEDs.Whe...
Page 45 - Service and Support; Service
39 En g li s h 5 Service and Support Service Like all Hewlett-Packard products, the storage system is designed for superiorreliability. However, with enough use, any electronic equipment will requireservice. If you are having problems with the storage system, begin by referring to the“Troubleshootin...
Page 46 - Information and Support When You Need It
5 Service and Support 40 The most effective source of system and software support is the organization thatdesigned and configured your complete system. This can be a reseller, aconsultant, or your company’s information systems department. The organization that worked with you to define your applicat...
Page 47 - HP NetServer Information Assistant
5 Service and Support 41 En g li s h HP provides a complete communication program to help you keep up to datewith your HP NetServer: • HP NetServer Support News • HP NetServer Navigator CD-ROM Subscription • HP Support Assistant CD-ROM Subscription In addition, this chapter also covers: • Ordering H...
Page 48 - HP Support Assistant CD-ROM
5 Service and Support 42 HP Support Assistant CD-ROM The HP Support Assistant is a traditional CD-ROM that includes technical andproduct information documents on HP Vectra Personal Computers, HPnetworking Products, HP LaserJet printers, and accessory products—in additionto the HP NetServer informati...
Page 49 - World Wide Web and Internet FTP; Bulletin Board System; Automated Fax
5 Service and Support 43 En g li s h World Wide Web and Internet FTP HP has a home page on the Internet World Wide Web—http://www.hp.com.From there, you can jump to the NetServer home page. You can also download NetServer files from HP via Internet FTP: 1. address: ftp://ftp.netserver.hp.com 2. logo...
Page 50 - HP NetServer Support News; Telephone Support
5 Service and Support 44 Outside the U.S. and Canada, call (1 208) 344-4809 from your fax machine.Use the handset and touch-tone keyboard on your fax machine to request anindex of available documents. After you have made your choice, you areinstructed to press START on your fax machine and hang up t...
Page 51 - Obtaining HP Repair and Telephone Support
5 Service and Support 45 En g li s h Hewlett-Packard provides telephone assistance in installing, configuring, anddiagnosing the server such that one local client PC is able to log into an HP-supported network operating system. Assistance with additional functions, such as system design, operating s...
Page 52 - Ordering HP Cables, Drive Trays and Manuals; Ordering System Documentation
5 Service and Support 46 • HP Customer Support Center (Amsterdam) English language (+31 20) 581-3330 German language (+31 20) 581-3333 French language (+31 20) 581-3332 Italian language (+31 20) 581-3338 Spanish language (+31 20) 581-3339 Dutch language (+31 20) 581-3331 Other countries. For hardwar...
Page 53 - Ordering HP Cables, Drive Trays and Technical Publications
5 Service and Support 47 En g li s h North America and Asia • To order by phone, call (1 800) 438-5591 • To order by fax, call (1 317) 364-8888 • To order by mail: Fulfill:PlusP. O. Box 4100Crawfordsville, IN 47933USA Ordering HP Cables, Drive Trays and Technical Publications If you need more techni...
Page 54 - Contacting HP Regional Headquarters
5 Service and Support 48 Other countries • Call your local HP office. • Also available for part or manual identification: call (1 208) 344-4809from your fax machine; voice (1 916) 783-0804. Contacting HP Regional Headquarters Should you need to contact Hewlett-Packard, check your local telephone dir...
Page 57 - Warranty and Software License; NetServer Storage System/6 On-Site Limited; Three Year On-Site Limited Hardware Warranty
51 En g li s h 6 Warranty and Software License This chapter contains the following warranties: • NetServer Storage System/6 On-Site Limited Warranty • HP Software Product License Agreement and Limited Warranty NetServer Storage System/6 On-Site Limited Warranty Three Year On-Site Limited Hardware Wa...
Page 61 - Software Product Limited Warranty
6 Warranty and Software License 55 En g li s h When service is being performed on-site, an adult representative of the customermust be present at all times. The customer must state if the product is being usedin an environment that poses a potential health hazard to repair personnel. HP orthe servic...
Page 63 - A Specifications; Environment; Weight and Dimensions
57 En g li s h A Specifications The specifications listed below can vary if you install a mass storage device inyour storage system that has more stringent environmental limits. Make surethat the operating environment for your storage system is suitable for all the massstorage devices that you are u...
Page 65 - B Regulatory Information; Notice for USA: FCC Statements; Class B Product Statement
59 B Regulatory Information Notice for USA: FCC Statements Class B Product Statement This equipment has been tested and found to comply with the limits for a Class Bdigital device, pursuant to Part 15 of the FCC Rules. These limits are designedto provide reasonable protection against harmful interfe...
Page 66 - Country Notices; Notice for Canada: DOC Requirements
B Regulatory Information 60 Country Notices Notice for Canada: DOC Requirements This Class B digital apparatus meets all requirements of the CanadianInterference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlementsur le matériel brouilleur ...
Page 68 - Notice for Japan: VCCI Statement; Notice for Korea: RFI Statement
B Regulatory Information 62 Notice for Japan: VCCI Statement (Translation) This equipment is in the 2nd Class category (information technology equipmentto be used in a residential area or an adjacent area thereto) and conforms to thestandards set by the Voluntary Control Council For Interference by ...
Page 69 - Póliza de Garantía
B Regulatory Information 63 En g li s h Mexico: Hardware Warranty Statement This warranty statement applies only to sales in Mexico. Póliza de Garantía Hewlett-Packard de México, S. A. de C. V. con domicilios en: Guadalajara, JaliscoMontemorelos No. 299Fracc. Loma Bonita, 45060Tel. 669 95 00 Monterr...
Page 70 - Notas
B Regulatory Information 64 3. Tiempo de Reparación: El tiempo de reparación en ningún caso será mayor a treinta días contados apartir de la recepción del producto en cualquiera de los sitios en donde puedahacerse efectiva la garantía. 4. Limitaciones: Esta garantía no es válida en los siguientes ca...
Page 71 - Index
65 En g li s h Index A assistance, 31automated FAX help system, 40, 43 B BBS HP support bulletin board, 41, 42, 43, 44 bezel, 5 lock, 12numbers, 14removal, 12 BIOS update diskette, 37 bus, 8 C cable management label, 32cabling common configurations, 11configuration diagrams, 22 cache flush, 8 chassi...
