Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional...
Page 5 - Table of contents
Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 5 Finding your hardware and ...
Page 9 - Product description
1 Product description Category Description Product Name HP Pavilion g7 Notebook PC Processors AMD A10-4600M processor (3.2 GHz/2.3 GHz, 1600 MHz/4.0 MB L2 cache, DDR3,quad core, 35W) AMD A8-4500M processor (2.8 GHz/1.9 GHz, 1600 MHz/4.0 MB L2 cache, DDR3,quad core, 35W) AMD A6-4400M processor (3.2 G...
Page 13 - External component identification; Finding your hardware and software information; Locating hardware; Locating software; Display
2 External component identification Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type c , and then select Control Panel . 2. Select System and Security , and then in the System area, click Device M...
Page 15 - Top; Buttons and speakers
Top Buttons and speakers Component Description (1) Power button ● When the computer is off, press the button to turn onthe computer. ● When the computer is in the Sleep state, press thebutton briefly to exit Sleep. ● When the computer is in Hibernation, press the buttondown briefly to exit Hibernati...
Page 16 - Keys
Keys Component Description (1) esc key Displays system information when pressed in combinationwith the fn key. (2) fn key Displays system information when pressed in combinationwith the esc key. (3) Windows 8 logo key Displays the Windows Start menu. (4) Action keys Execute frequently used system fu...
Page 17 - Lights
Lights Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, whichis an energy-saving mode. The computer shuts off powerto the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernationis an ener...
Page 18 - TouchPad
TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on or off. (2) TouchPad light ● Amber: The TouchPad is off. ● Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activates items onthe screen. The TouchPad also supports edge-swipe gesture...
Page 19 - Left side
Left side Component Description (1) External monitor port Connects an external VGA monitor or projector. (2) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal forthe internal fan to c...
Page 20 - Right side
Component Description (7) Audio-out (headphone) jack Connects optional powered stereo speakers, headphones,earbuds, a headset, or a television audio cable. WARNING! To reduce the risk of personal injury, adjust the volume before using headphones, earbuds, or aheadset. For additional safety informati...
Page 22 - Bottom components
Bottom components Component Description (1) Battery bay Holds the battery. (2) Battery release latch Releases the battery from the battery bay. (3) Vents (5) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating...
Page 23 - Illustrated parts catalog; Service label
3 Illustrated parts catalog Service label When ordering parts or requesting information, provide the computer serial number and model description provided on the service label. The service label is located inside the battery bay. It is necessary to remove the battery to obtain these numbers. See Bat...
Page 24 - Computer major components
Computer major components 16 Chapter 3 Illustrated parts catalog ENWW
Page 28 - Display assembly subcomponents
Display assembly subcomponents Item Component Spare part number (1) Display bezel 682741-001 (2) Webcam/microphone module HD 703461-001 (3) Display Hinge Kit (includes left and right display hinges and brackets) 682746-001 (4) 43.9 cm (17.3 in), HD+, LED, SVA BrightView display panel 682755-001 (5) ...
Page 29 - Mass storage devices
Mass storage devices Item Component Spare part number (1) Optical drive (includes bezel and bracket): ● Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 682750-001 ● DVD±RW Super Multi Double-Layer Combination Drive 682749-001 (2) Hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not in...
Page 34 - Preliminary replacement requirements; Tools required; Plastic parts
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following secti...
Page 35 - Drive handling; Grounding guidelines; Electrostatic discharge damage
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. Before handling a drive, be sure that you ...
Page 39 - Component replacement procedures
Component replacement procedures This chapter provides removal and replacement procedures. IMPORTANT: There may be as many as 67 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replace...
Page 40 - Computer feet
Computer feet Description Spare part number Rubber Feet Kit 680563-001 The computer feet are adhesive-backed rubber pads. There are four rubber feet that attach to the base enclosure in the locations illustrated below. 32 Chapter 4 Removal and replacement procedures ENWW
Page 41 - Battery
Battery Description Spare part number 6 cell, 55 Whr, 2.55 Ah, Li-ion battery (select models only) 593554-001 6 cell, 47 Whr, 2.20 Ah, Li-ion battery 593553-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the compu...
Page 42 - Service door
Service door Description Spare part number Plastics Kit (contains the service door) 682754-001 Before removing the service door, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging ...
Page 43 - Optical drive
Optical drive NOTE: The optical drive spare part kit includes a bezel and bracket. Description Spare part number Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 682750-001 DVD±RW and CD-RW Super Multi Double-Layer Combination Drive 682749-001 Before removing the optical drive, follow these steps...
Page 46 - Hard drive
Hard drive NOTE: The hard drive spare part kit does not include the hard drive cable, hard drive bumpers, or hard drive bracket and screws. Description Spare part number 9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA 1 TB, 5400 rpm 676521-001 750 GB, 7200 rpm 633252-001 750 GB, 5400 rpm 634250-001 640 GB...
Page 48 - Memory module
Memory module WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module. CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any procedure, ensure that you are disc...
Page 51 - WLAN module
WLAN module Description Spare part number Qualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi Adapter 675794-001 Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combo Adapter 690020-001 Ralink RT5390R 802.11 b/g/n 1×1 WiFi Adapter (select models only) 691415-001 CAUTION: To prevent an unresponsive...
Page 53 - Keyboard
Keyboard NOTE: The keyboard spare part kit includes a keyboard cable. Description Spare part number Keyboard with black finish for use in the Adriatic Region 699146-BA1 Keyboard with black finish for use in Belgium 699146-A41 Keyboard with black finish for use in Canada 699146-DB1 Keyboard with blac...
Page 56 - Top cover
Top cover NOTE: The top cover spare part kit includes the TouchPad. Description Spare part number Bright purple 682760-001 Ruby red 682761-001 Winter blue 682762-001 Sparkling black 682763-001 Before removing the top cover, follow these steps: 1. Shut down the computer. 2. Disconnect all external de...
Page 59 - Speakers
Speakers Description Spare part number Speaker Kit (includes left and right speakers and cable) 682759-001 Before removing the speakers, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unp...
Page 60 - Power button board
4. Lift the speakers (4) to remove them from the top cover. Reverse this procedure to install the speakers. Power button board Description Spare part number Power button board (includes cable) 682751-001 Before removing the power button board, follow these steps: 1. Shut down the computer. 2. Discon...
Page 62 - TouchPad button board
TouchPad button board Description Spare part number TouchPad button board (includes cable) 682753-001 Before removing the TouchPad button board, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by f...
Page 63 - TouchPad LED board
5. Carefully invert the TouchPad button board (1) . 6. Release the ZIF connector to which the TouchPad LED board cable is connected, and then disconnect the TouchPad LED board cable (2) from the TouchPad button board. 7. Lift the TouchPad button board away from the top cover (3) . Reverse this proce...
Page 65 - Display assembly
Display assembly Description Spare part number 43.9 cm (17.3 in), HD+, LED, SVA BrightView display panel 682755-001 Antenna Kit (includes left and right wireless antenna cables and transceivers) 682735-001 Display bezel 682741-001 Display enclosure: ● Bright purple 682736-001 ● Ruby red 682737-001 ●...
Page 72 - Optical drive cable
c. Remove the wireless antenna cables and transceivers. Reverse this procedure to reassemble and install the display assembly. Optical drive cable Description Spare part number Optical drive cable (includes optical drive connector) 682742-001 Before removing the optical drive cable, follow these ste...
Page 74 - USB board
USB board Description Spare part number USB board (includes cable) 682752-001 Before removing the USB board, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from ...
Page 75 - Power connector
Reverse this procedure to install the USB board. Power connector Description Spare part number Power connector (includes cable) 682744-001 Before removing the power connector, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect t...
Page 76 - System board
System board NOTE: The system board Thermal Material Kit, part number 680571-001, includes replacement thermal paste and pads. Description Spare part number For use only with computer models equipped with UMA video memory and Windows 8 Standard 683029-501 For use only with computer models equipped w...
Page 78 - RTC battery
RTC battery Description Spare part number RTC battery 637193-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outl...
Page 80 - Fan and heat sink
Fan and heat sink NOTE: The fan and heat sink spare part kits include replacement thermal material. Description Spare part number Heat sink for use only with computer models equipped with switchable discrete video memory 683028-001 Heat sink for use only with computer models equipped with UMA video ...
Page 83 - PCH heat sink
PCH heat sink Description Spare part number PCH heat sink 683843-001 Before removing the PCH heat sink, follow these steps: 1. Shut down the computer. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the A...
Page 84 - Processor
2. Remove the PCH heat sink by lifting straight up (2) . NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side to detach it. NOTE: The thermal material must be thoroughly cleane...
Page 86 - Updating the BIOS; Determining the BIOS version
5 Using Setup Utility (BIOS) and System Diagnostics (Windows 8) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for t...
Page 87 - Downloading a BIOS update
Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is runn...
Page 88 - Using System Diagnostics
Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. To start System Diagnostics: 1. Turn on or restart the computer, quickly press esc , and then press f2 . 2. Click the diagnostic test you want to run, and the...
Page 89 - Specifications; Computer specifications
6 Specifications Computer specifications Metric U.S. Dimensions: Width 41.2 cm 16.23 in Depth 26.77 cm 10.5 in Height (front to back) 3.11 cm to 3.68 cm 1.23 in to 1.45 in Weight: 2.98 kg 6.57 lbs Input power Operating voltage and current 18.5 V dc @ 3.5 A or 19.5 V dc @ 3.33 A – 65 W 19 V dc @ 4.74...
Page 90 - Hard drive specifications
43.9 cm (17.3 in) display specifications Metric U.S. Dimensions Height 23.3 cm 9.2 in Width 39.9 cm 15.7 in Diagonal 43.9 cm 17.3 in Number of colors 262 K (6 bit) Contrast ratio 500:1 (typical) Brightness 200 cd/m 2 (nits), (typical) Backlight LED Total power consumption (varies by display) 5.3 W (...
Page 93 - Creating recovery media and backups
7 Backing up, restoring, and recovering (Windows 8) Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state or even back to the original f...
Page 94 - Creating HP Recovery media
libraries, desktop, contacts, and favorites. If files are accidentally deleted from the hard drive and they can no longer be restored from the Recycle Bin, or if files become corrupted, you can restore the files that you backed up using File History. Restoring files is also useful if you ever choose...
Page 95 - Restore and recovery
Restore and recovery There are several options for recovering your system. Choose the method that best matches your situation and level of expertise: ● If you need to restore your personal files and data, you can use Windows File History to restore your information from the backups you created. For ...
Page 97 - Recovering using HP Recovery Manager; What you need to know
3. Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen. 4. Under Remove everything and reinstall Windows , select Get started , and follow the on-screen instructions. Recovering using HP Recovery Manager HP Recovery Manager software ...
Page 98 - Using HP Recovery media to recover; Changing the computer boot order; Removing the HP Recovery partition
To start HP Recovery Manager from the HP Recovery partition: 1. Press f11 while the computer boots. – or – Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select HP Recovery Manager , and follow the on-screen instructions. Using HP Recovery med...
Page 100 - Power cord set requirements; Requirements for all countries
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment ...
Page 101 - Requirements for specific countries and regions
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ ...
Page 103 - Recycling
9 Recycling When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and recharg...
Page 104 - Index
Index A AC adapter 13 spare part numbers 24 AC adapter, spare part numbers 22 action keys identifying 8 antenna locations 5 removal 63 spare part number 20, 23, 57, 64 Antenna Kit, spare part number 20, 23, 57, 64 audio, product description 2 audio-in (microphone) jack 11 audio-out (headphone) jack ...
