HP D1500 Series - Manual

2 Special features Congratulations! The HP Deskjet is equipped with several exciting features: • User friendly : Easy to install and operate. • Borderless printing : Print 4 x 6 inch photos to the edges of the paper by using the borderless printing feature. For information, see Print borderless phot...

3 Get started • Printer at a glance • Power button and light • Paper tray • Print cartridges • Ink-backup mode Printer at a glance Click the links below to learn about the printer features. 1 Power button and light 2 Paper tray 1 Print cartridges 8 Get started Get star te d

1 USB port Power button and light Use the Power button to turn the printer on and off. It can take a few seconds for theprinter to turn on after you press the Power button. 1 Power button and light The Power light flashes when the printer is processing. CAUTION: Always use the Power button to turn t...

Unfold the paper tray To unfold the paper tray1. Raise the printer cover. 2. Lower the paper tray. 3. Fold out the tray extension. 4. Lower the printer cover. Chapter 3 10 Get started Get star te d

Use the paper tray Print on different sizes of media by sliding the paper guide to the right or to the left. Theprinter deposits printed pages on the top of the paper tray. Print cartridges Two print cartridges can be used with the printer. 1 Tri-color print cartridge 2 Black print cartridge NOTE: Y...

You can find the selection number in three places:• Selection number label: Look at the label on the print cartridge that you are replacing. 1 Selection number label • Printer documentation: For a list of print cartridge selection numbers, see thereference guide that came with the printer. • Print C...

To remove plastic tape from a print cartridge ▲ Hold the print cartridge so that the copper strips are on the bottom and facing towardthe printer, and then carefully remove the plastic tape. 1 Remove plastic tape CAUTION: Do not touch the print cartridge ink nozzles or copper contacts. Touching thes...

4 Connect the printer • USB USB The printer connects to the computer with a universal serial bus (USB) cable. NOTE: For best printing performance, use a USB 2.0 compatible cable. For instructions about connecting the printer with a USB cable, see the Setup Guide thatcame with the printer. NOTE: A US...

5 Print photos The printer software offers several features that make printing digital photos easier andimprove photo quality. Learn how to print photos Print borderless photos . Print photos with a border . Learn how to perform other photo printing tasks • Print an Exif Print -formatted photo if yo...

5. If necessary, change the HP Real Life Technologies photo fix setting. 6. Select any other print settings that you want, and then click OK . If you printed on photo paper with a tear-off tab, remove the tab to make the documentcompletely borderless. Use the What's This? help to learn about the fea...

4. Push the paper into the printer until it stops. 5. Slide the paper guide firmly against the edge of the paper. 1 Small photos 2 Large photos Print NOTE: If your software program includes a photo printing feature, follow the instructions that are provided with the software program. Otherwise, foll...

HP Real Life Technologies photo fix HP Real Life Technologies enhance the quality of your printed photos.In most cases, you do not need to change the Basic default print setting. The Basic setting sharpens the images that you print, and improves the quality and clarity of low resolutionimages, such ...

5. In the Print Quality drop-down list, click Normal or Best . NOTE: For maximum dpi quality, go to the Advanced tab, and then select Enabled from the Maximum dpi drop-down list. For more information, see Maximum dpi . 6. Select any other print settings that you want, and then click OK . The printer...

6 Print other documents E-mail Documents Letters Envelopes Postcards Index cards Labels Transparencies Brochures Greeting cards Booklets Posters Iron-on transfers Printing tips : Minimize your cost and effort while maximizing the quality of your printouts with printing tips. Printer software : Learn...

3. Push the paper into the printer until it stops. 4. Slide the paper guide firmly against the edge of the paper. Print1. Open the Printer Properties dialog box . 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click General Everyday Printing or Fast/Economical Printing , and...

3. Push the paper into the printer until it stops. NOTE: The paper will extend over the edge of the tray. 4. Slide the paper guide firmly against the edge of the paper. Print1. Open the Printer Properties dialog box . 2. Click the Printing Shortcuts tab. 3. In the Printing Shortcuts list, click Gene...

Print1. Open the Printer Properties dialog box . 2. Click the Features tab, and then specify the following print settings: • Paper Type : Click More , click Specialty Papers , and then select an appropriate card type. • Print Quality : Normal or Best • Size : An appropriate card size 3. Select any o...

Print transparencies Guidelines • For great results, use HP Premium Inkjet Transparency Film. • Do not exceed the paper tray capacity: 20 transparencies. Prepare to print1. Slide the paper guide all the way to the left. 2. Place the transparencies in the right side of the tray. The side to be printe...

4. Push the cards into the printer until they stop. 5. Slide the paper guide firmly against the edge of the cards. Print NOTE: If your software program includes a greeting card printing feature, follow the instructions that are provided with the software program. Otherwise, follow theinstructions be...

Print posters Guidelines • For poster printing, sections of the poster are automatically arranged on individualsheets that can be taped together. After the sections of a poster have been printed,trim the edges of the sheets and tape the sheets together. • Do not exceed the paper tray capacity: 80 sh...

7 Printing tips Check your printer • Connect the printer to your computer. • Print a test page . Save time • Use the Printing shortcuts tab. • Set the order that the pages print. Save money • Use Fast/Economical printing . • Print multiple pages on a single sheet of paper . • Print in grayscale . • ...

Print multiple pages on a single sheet of paper You can print up to 16 pages on a single sheet of paper. To print multiple pages on a single sheet of paper1. Open the Printer Properties dialog box . 2. Click the Features tab. 3. In the Pages Per Sheet drop-down list, select the number of pages that ...

Two-sided printing Use two-sided printing, also called duplexing, to print on both sides of the paper. Printingon both sides of the paper is not only economical, but environmentally conscious as well. To print a two-sided document1. Open the Printer Properties dialog box . 2. Click the Printing Shor...

4. Select any other print settings that you want, and then click OK . Before the document prints, a preview is displayed. 5. Do one of the following:• Click OK to print the document. • Click Cancel to cancel the print job. Adjust the print settings as needed before printing the document. Set a custo...

3. In the Printer Features area, select Enabled from the Maximum dpi drop-down list. NOTE: To disable maximum dpi mode, select Disabled from the drop-down list. 4. Click the Features tab. 5. In the Paper Type drop-down list, click More , and then select the appropriate paper type. 6. In the Print Qu...

3. Make sure the product is the selected printer. 4. If your Web browser supports it, select the items on the Web page that you want toinclude in the printout.For example, in Internet Explorer, click the Options tab to select options such as As laid out on screen , Only the selected frame , and Prin...

8 Printer software • Make the HP Deskjet the default printer . • Set the default print settings for all documents. • Use the Printer Properties dialog box to select printing options. • Use the What's This? help to learn more about specific print settings. • Download printer software updates for the ...

NOTE: The path to the Printer Properties dialog box can vary depending on the software program you are using. What's This? help Use the What's This? help to learn about the features that you see on the Printer Properties dialog box. What's This? help Use What's This? help to learn more about the ava...

9 Maintenance • Install print cartridges • Align the print cartridges • Automatically clean print cartridges • View estimated ink levels • Maintain the printer body • Remove ink from your skin and clothing • Manually clean print cartridges • Maintain print cartridges • Printer Toolbox Install print ...

You can find the selection number in three places:• Selection number label: Look at the label on the print cartridge that you are replacing. 1 Selection number label • Printer documentation: For a list of print cartridge selection numbers, see thereference guide that came with the printer. • Print C...

1 Ink nozzles 2 Copper contacts 6. Slide the print cartridge firmly into the carriage at a slight upward angle until you feelresistance. 7. Push the cartridge into the carriage.You hear a snap when the print cartridge is correctly positioned. 8. Close the printer cover. 9. Align the print cartridges...

3. Click Align the Print Cartridges . 4. Click Align , and then follow the onscreen instructions. The HP Deskjet prints a test page, aligns the print cartridges, and calibrates theprinter. Recycle or discard the test page. Automatically clean print cartridges If your printed pages are faded or if th...

Maintain the printer body Because the HP Deskjet ejects ink onto the paper in a fine mist, ink smudges willeventually appear. To remove smudges, stains, or dried ink from the exterior1. Turn off the HP Deskjet, and then disconnect the power cord. 2. Wipe the outside of the HP Deskjet with a soft clo...

To prepare to clean1. Open the HP Deskjet cover. 2. Wait until the print cartridge carriage moves to the center of the HP Deskjet and isidle and quiet. 3. Remove the print cartridges and place them on a piece of paper, with the copper stripsfacing up. CAUTION: Do not leave the print cartridges outsi...

• When you remove a print cartridge from the printer, store it in an airtight plasticcontainer to protect your print cartridge and to prevent the ink from drying out. • Keep all unused print cartridges in their original sealed packages until they areneeded. Store print cartridges at room temperature...

10 Shop for ink supplies To find the print cartridge reorder number, see the printed documentation that came withthe HP Deskjet. You can also use the software that came with the HP Deskjet to find outthe reorder number for the print cartridge. You can order print cartridges online from theHP Web sit...

11 Troubleshooting • Error messages • Installation problems • Power light is on or flashing • Printer does not print • Document prints slowly • Print cartridge problems • Paper problems • Photos do not print correctly • Problems with borderless documents • Print quality is poor • Document is misprin...

To resolve the problem, follow the instructions in Resolving print cartridge error messages . Print cartridge problem message The printer cannot print if the print cartridges are faulty, or if they are not installed properly.If you receive a message stating there is a problem with a print cartridge,...

Solution 1: Make sure you are using the correct print cartridges Solution: Check to make sure you are using the correct print cartridges for your product. For a list of compatible print cartridges, see the printed documentation thatcame with the product.If you are using print cartridges that are not...

NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs required as a result of using a non-HP supply will not be coveredunder warranty.If you believe you purchased genuine HP print cartridges, go to: www.hp.com/go/anticounterfeit Cause: The original HP in...

6. Click Cancel on the Print dialog box. 7. Print the envelope using the Envelopes and Labels feature in Microsoft Word. Theenvelope should print without any errors. NOTE: When you are finished printing envelopes, set the paper size back to the default print settings. Out of paper If you receive an ...

Printer name does not appear Solution: If the printer software seems to install correctly, but the printer name does not appear in the list of printers when you click Print on the File menu or in the Printers folder in Control Panel, try reinstalling the printer software. To reinstall the printer so...

What the flashing light means The Power light can flash for several reasons:• The printer cover is open. • The printer is out of paper. • A problem exists with the printer, such as a paper jam or a problem with a printcartridge.For information about clearing a paper jam, see Paper jam . If an error ...

Unable to print Try the following solutions: • Solution 1: Make sure the printer is turned on • Solution 2: Print a test page • Solution 3: Clear the print queue • Solution 4: Check the printer cable connection • Solution 5: Verify the printer driver configuration • Solution 6: Check if the printer ...

If the printer still does not print 1. Select the topic below that best describes the problem:• Paper jam • Out of paper • Print cartridge carriage is stalled 2. If the printer still does not print, shut down, and then restart your computer. Document prints slowly Multiple software programs are open...

Resolving print cartridge error messages After you install a print cartridge, the Power light begins to blink. The printer will not print.One of the following messages may appear on your computer screen: Print Cartridge ProblemIncorrect Print Cartridge(s)Incorrectly Installed Cartridge(s)Print Cartr...

• Check the electrical contacts for debris. • Make sure all the clear nozzle protective tape has been removed. CAUTION: Do not attempt to remove the copper electrical strip! 5. Read the selection number on the print cartridge label and make sure it iscompatible with your printer. Compatible print ca...

Print cartridge carriage is stalled The print cartridge cradle (carriage) may get stuck on either side or in the middle of theprinter. This is called a carriage stall. When this happens, the error message Print Cartridge Cradle is Stuck may appear. Try the following solutions: • Solution 1: Turn the...

If this did not solve the issue, try the next solution. Solution 5: Remove and reinstall the print cartridges Solution: Improper placement or installation of the print cartridges can cause the printer carriage to stall. Remove and reinstall the print cartridges. For moreinformation, see Installation...

5. Remove the paper jam from the back of the printer, and then replace the rear accessdoor securely. 6. If the paper jam cannot be removed from the back of the printer, raise the printercover, remove the paper jam from the front of the printer, and then lower the cover. CAUTION: Remove the paper jam...

To clean the rollers1. Turn off the product and remove the power cord. 2. Remove the rear door to access the rollers. 3. Dip the lint-free cloth into the purified or distilled water, and squeeze any excesswater from it. 4. Clean the rubber rollers to remove any dust or dirt buildup. 5. Replace the r...

Paper weight The printer might print on multiple sheets of paper at once if the paper is under therecommended paper weight. Use paper that is within the recommended specifications.For more information, see Paper weights . Paper might be loaded improperly The printer might print on multiple sheets of...

• Streaks appear in a light portion of a photo • Fading occurs on the edges of a photo • Photo has an unwanted border Borderless printing guidelines When printing borderless photos or brochures, follow these guidelines:• Verify that the paper size that is specified in the Paper Size drop-down list o...

Streaks appear in a light portion of a photo If streaks appear in a light portion of a photo, approximately 63 mm (2.5 inches) from oneof the long edges of the photo, try using maximum dpi mode to print the photo. For moreinformation, see Maximum dpi . Fading occurs on the edges of a photo Verify th...

For small photo paper If the printout has an unwanted border, try the following solutions:• Align the print cartridges . • Open the Printer Properties dialog box , click the Features tab, and verify that the selected paper size matches both the paper size that the photo is formatted for andthe size ...

Print quality is poor If you are having problems with print quality, try the solutions in this section and observethe following guidelines:• Replace refilled or empty cartridges. • Check the device settings to make sure that the print mode and paper selection iscorrect for the paper and the task.For...

Wrong, inaccurate, or bleeding colors If your printout has one of the following print quality problems, try the solutions in thissection for help.• Colors look slightly different than what you expected.For example, the colors in your graphic or photo look one way on your computerscreen, but print ou...

For more information, see:• Print other documents • Store and handle photo paper Cause: The paper was loaded incorrectly, or it was wrinkled or too thick. If this did not solve the issue, try the next solution. Solution 3: Check the paper type Solution: HP recommends that you use HP Premium Papers o...

Solution 5: Check the print settings Solution: Check the print settings. • Check the print settings to see if the color settings are incorrect.For example, check to see if the document is set to print in grayscale. • Check the print quality setting and make sure it matches the type of paper loadedin...

NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs required as a result of using a non-HP supply will not be coveredunder warranty.If you believe you purchased genuine HP print cartridges, go to: www.hp.com/go/anticounterfeit Cause: Non-HP ink was bei...

Printouts have horizontal streaks or lines Try the following solutions if your printout has a lines, streaks, or marks on it that run side-to-side across the width of the page. • Solution 1: Make sure the paper is loaded correctly • Solution 2: Check the print quality setting • Solution 3: If the pr...

If this did not solve the issue, try the next solution. Solution 5: Clean the print cartridges Solution: Check the estimated ink levels remaining in the print cartridges. NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message,...

Always make sure the paper you are printing on is flat. For best results when printingimages, use HP Premium Plus Photo Paper.For more information, see: Store and handle photo paper Cause: The wrong kind of paper was loaded in the input tray. If this did not solve the issue, try the next solution. S...

If this did not solve the issue, try the next solution. Solution 2: Check the resolution of the image Solution: Check the resolution of the image. If you are printing a photo or graphic, and the resolution is too low, it will be blurry or fuzzy when printed. If a digital photo or rasterized graphic ...

Solution 2: Make sure only one type of paper is loaded Solution: Load only one type of paper at a time. Cause: More than one type of paper was loaded in the input tray. If this did not solve the issue, try the next solution. Solution 3: Check the rear door Solution: Make sure the rear door is secure...

Paper is not picked up from the input tray Solution: Do one of the following:• If the product is out of paper or there are only a few sheets remaining, load morepaper in the input tray. • If there is paper in the input tray:• Remove the stack of paper from the input tray and verify that all the pape...

Document is printed off-center or at an angle 1. Verify that only one type of paper is placed in the paper tray, and that the paper hasbeen placed in the tray correctly. 2. Verify that the paper guide fits firmly against the edge of paper. 3. Reprint the document. Parts of the document are missing o...

A HP support • Ink cartridge warranty information • Support process • HP support by phone Ink cartridge warranty information The HP cartridge(s) warranty is applicable when the product is used in its designated HP printingdevice. This warranty does not cover HP ink products that have been refilled, ...

HP support by phone • Phone support period • Placing a call • After the phone support period Phone support period One year of phone support is available in North America, Asia Pacific, and Latin America (includingMexico). To determine the duration of phone support in Europe, the Middle East, and Afr...

B Technical information • Printer specifications • Notice to Windows 2000 users • Environmental product stewardship program • Regulatory notices Printer specifications The HP Deskjet has the following specifications and requirements. Physical specifications Printer dimension (with the tray extended)...

Regulatory notices • FCC statement • LED indicator statement • Notice to users in Korea • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about the power cord • Toxic and hazardous substance table • HP Deskjet D1500 Printer series declaration of conformity FCC state...

HP Deskjet D1500 Printer series declaration of conformity Regulatory notices 107 Tec hnical info rmat ion