HP CX015A#B1H - Manual

On button light Figure 2-1 On button light Light behavior Description Off The printer is powered off. Dim Indicates the printer is in Sleep mode. The printer automatically enters Sleep mode after 5 minutes of inactivity. Fast blinking The printer is in an error state that you can resolve by followin...

3 Print This section contains the following topics: ● Print documents ● Print photos ● Print envelopes ● Print using maximum dpi ● Tips for print success ENWW 7

Print documents Load paper 1. Make sure the output tray is open. 2. Make sure you have paper loaded in the input tray. To print a document 1. From your software, click the Print button. 2. Make sure your printer is selected. 3. Click the button that opens the Properties dialog box. Depending on your...

Print photos Load photo paper 1. Make sure the output tray is open. 2. Remove all paper from the paper input tray, and then load the photo paper with side to be printed on facing up. To print a photo on photo paper 1. On the File menu in your software, click Print. 2. Make sure your printer is selec...

Print envelopes You can load one or more envelopes into the input tray of the HP Deskjet 1010 series. Do not use shiny or embossed envelopes or envelopes that have clasps or windows. NOTE: For details on how to format text on envelopes, see the help files in your word processing software. Load envel...

Print using maximum dpi Use maximum dots per inch (dpi) to print high-quality, sharp images on photo paper. Printing in maximum dpi takes longer than printing with other settings and requires a large amount of memory. To print in Maximum dpi mode 1. On the File menu in your software, click Print. 2....

Tips for print success To print successfully, the HP ink cartridges should be functioning properly with sufficient ink, the paper should be loaded correctly, and the product should have the appropriate settings. Ink tips ● Use original HP ink cartridges. ● Install both the black and tri-color cartri...

4 Paper basics You can load many different types and sizes of paper in the HP Printer, including letter or A4 paper, photo paper, and envelopes. This section contains the following topics: ● Recommended papers for printing ● Load media ENWW 15

Recommended papers for printing If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing. Depending on your country/region, some of these papers might not be available. ColorLok ● HP recommends plain papers with the Col...

Load media Select a paper size to continue. Load full-size paper 1. Raise the input tray. 2. Lower the output tray and pull out the output tray extender. 3. Slide the paper-width guide to the left. 4. Insert a stack of paper into the input tray with the short edge down and the print side up, and sli...

5 Work with ink cartridges This section contains the following topics: ● Check estimated ink levels ● Order ink supplies ● Choose right ink cartridges ● Replace ink cartridges ● Use single-cartridge mode ● Cartridge warranty information ● Tips for working with ink cartridges ENWW 23

Check estimated ink levels You can easily check the ink supply level to determine how soon you might need to replace an ink cartridge. The ink supply level shows an estimate of the amount of ink remaining in the ink cartridges. To check the ink levels 1. Depending on your operating system, do one of...

Order ink supplies Before ordering cartridges, locate the correct cartridge number. Locate the cartridge number on the printer ● The cartridge number is located inside the cartridge access door. Locate the cartridge number in the printer software 1. Depending on your operating system, do one of the ...

Choose right ink cartridges HP recommends that you use original HP ink cartridges. Original HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time. 26 Chapter 5 Work with ink cartridges ENWW

Replace ink cartridges To replace the ink cartridges 1. Check that power is on. 2. Load paper. 3. Remove the ink cartridge. a. Open the cartridge access door and wait for the print carriage to move to the center of the pinter. b. Press down to release the ink cartridge, and then remove it from the s...

Use single-cartridge mode Use the single-cartridge mode to operate the HP Deskjet 1010 series with only one ink cartridge. The single-cartridge mode is initiated when an ink cartridge is removed from the ink cartridge carriage. NOTE: When the HP Deskjet 1010 series operates in single-cartridge mode,...

Cartridge warranty information The HP ink cartridge warranty is applicable when the cartridge is used in its designated HP printing device. This warranty does not cover HP ink cartridges that have been refilled, remanufactured, refurbished, misused, or tampered with. During the warranty period the c...

Tips for working with ink cartridges Use the following tips to work with ink cartridges: ● To protect the ink cartridges from drying out, always turn the printer off using the On button, and wait until the On button light goes out. ● Do not open or untape ink cartridges until you are ready to instal...

6 Connectivity This section contains the following topics: ● Connect a new printer ● USB connection ENWW 33

Connect a new printer If you have not connected the printer to your computer, or you want to connect another new printer of the same model to your computer, you can use the Connect a new printer function to set up the connection. NOTE: Use this method if you have already installed the printer softwa...

USB connection The HP Deskjet 1010 series supports a rear USB 2.0 High Speed port for connection to a computer. To connect the printer with the USB cable 1. Insert the printer software CD in the computer CD-ROM drive. NOTE: Do not connect the USB cable to the printer until you are prompted to do so....

7 Solve a problem This section contains the following topics: ● Improve print quality ● Clear paper jam ● Unable to print ● Clear print carriage ● Identify a defective cartridge ● Prepare trays ● Printer failure ● Ink cartridge problem ● Older generation cartridges ● HP support ENWW 37

Improve print quality NOTE: To protect the ink cartridges from drying out, always turn the printer off using the On button, and wait until the On button light goes out. To improve print quality 1. Make sure you are using original HP ink cartridges. 2. Check the printer software to make sure you have...

Clear paper jam Use the following steps to clear a paper jam. Clear a paper jam from the input tray 1. Pull the paper gently out of the input tray. 2. Press the On button to continue the current job. Clear a paper jam from the output tray 1. pull the paper gently out of the output tray. 2. Press the...

Unable to print If you are having trouble printing, you can download the HP Print and Scan Doctor, which can troubleshoot this issue for you automatically. To get the utility, click the appropriate link: Take me to the HP Print and Scan Doctor download page. NOTE: The HP Print and Scan Doctor may no...

Clear print carriage Remove any objects, such as paper, that are blocking the print carriage. See Clear paper jam on page 41 for more information. NOTE: Do not use any tools or other devices to remove jammed paper. Always use caution when removing jammed paper from inside the printer. Click here to ...

Identify a defective cartridge To determine if an ink cartridge is defective, do the following: 1. Remove the black cartridge and then close the cartridge access door. 2. If you get the cartridge problem message again and the On button light blinks quickly, replace the tri-color cartridge. If the On...

Prepare trays Open output tray ▲ Output tray must be open to begin printing. Close cartridge access door ▲ Cartridge access door must be closed to begin printing. Click here to go online for more information . 50 Chapter 7 Solve a problem ENWW

Printer failure Resolve printer failure. ▲ Turn the printer off, then on. If that does not resolve the problem, contact HP. Please contact HP support for help . ENWW Printer failure 51

Ink cartridge problem First try removing and reinserting the ink cartridges. If this does not work, clean the cartridge contacts. If your problem is still not resolved, replace the ink cartridges. For more information, see Replace ink cartridges on page 27 . Clean the ink cartridge contacts CAUTION:...

Older generation cartridges You will need to use a newer version of this cartridge. In most cases you can identify a newer version of the cartridge by looking at the exterior of the cartridge package and finding the Warranty Ends date. If it says ‘v1’ several spaces to the right of the date, then th...

HP support ● Register printer ● Support process ● HP support by phone ● Additional warranty options Register printer By taking just a few quick minutes to register, you can enjoy quicker service, more efficient support, and product support alerts. If you did not register your printer while installin...

Additional warranty options Extended service plans are available for the HP Deskjet 1010 series at additional costs. Go to www.hp.com/support , select your country/region and language, then explore the services and warranty area for information about the extended service plans. ENWW HP support 57

A Technical information The technical specifications and international regulatory information for the HP Deskjet 1010 series are provided in this section. For additional specifications, see the printed documentation that came with the HP Deskjet 1010 series. This section contains the following topic...

Hewlett-Packard Company notices The information contained herein is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under the copyright laws. The only...

Specifications Technical specifications for the HP Deskjet 1010 series are provided in this section. For more product specifications, see the Product Data Sheet at www.hp.com/support . ● System requirements ● Environmental specifications ● Input tray capacity ● Output tray capacity ● Paper size ● Pa...

Output tray capacity Plain paper sheets (80 g/m2 [20lb]): Up to 30 Envelopes: Up to 5 Index cards: Up to 10 Photo paper sheets: Up to 10 Paper size For a complete list of supported media sizes, see the printer software. Paper weights Plain Paper: 64 to 90 g/m² (16 to 24 lb) Envelopes: 75 to 90 g/m² ...

Max DPI mode ● Color Input/Black Render: 1200x1200dpi ● Output: Automatic (Black), 4800x1200 optimized dpi (Color) Power specifications 0957-2385 ● Input voltage: 100-240Vac (+/- 10%) ● Input frequency: 50/60 Hz (+/- 3Hz) 0957-2403 ● Input voltage: 200-240Vac (+/- 10%) ● Input frequency: 50/60 Hz (+...

Environmental product stewardship program Hewlett-Packard is committed to providing quality products in an environmentally sound manner. Design for recycling has been incorporated into this product. The number of materials has been kept to a minimum while ensuring proper functionality and reliabilit...

Material safety data sheets Material safety data sheets (MSDS) can be obtained from the HP website at: www.hp.com/go/msds Recycling program HP offers an increasing number of product return and recycling programs in many countries/regions, and partners with some of the largest electronic recycling ce...

Disposal of waste equipment by users This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electron...

Restriction of hazardous substance (India) ENWW Environmental product stewardship program 67

Regulatory notices The HP Deskjet 1010 series meets product requirements from regulatory agencies in your country/ region. This section contains the following topics: ● Regulatory model identification number ● FCC statement ● Notice to users in Korea ● VCCI (Class B) compliance statement for users i...

European Union Regulatory Notice Products bearing the CE marking comply with the following EU Directives: ● Low Voltage Directive 2006/95/EC ● EMC Directive 2004/108/EC ● Ecodesign Directive 2009/125/EC, where applicable CE compliance of this product is valid only if powered with the correct CE-mark...

Declaration of conformity 72 Appendix A Technical information ENWW

Index A after the support period 56 C customer support warranty 57 E environment Environmental product stewardship program 64 environmental specifications 61 O On button 5 P paper recommended types 16 phone support 55 phone support period period for support 56 print specifications 62 R recycle ink c...