Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on ahard, flat surface. Do not allow another hard surface, such as an adjoining o...
Page 5 - Table of contents; Product description
Table of contents 1 Product description 2 External component identification Top components ................................................................................................................................... 6 TouchPad .....................................................................
Page 8 - 0 Power cord set requirements
External monitor ............................................................................................................................... 132RJ-11 (modem) ................................................................................................................................ 133RJ-45 ...
Page 9 - Product description
1 Product description Category Description Intel models withdiscretegraphics Intel models withUMA graphics AMD models Product Name Compaq Presario CQ45 Notebook PC √ √ √ Processors Intel® Core™ 2 Duo processors Intel Core Duo processors T9600 2.80-GHz, 6-MB L2 cache, 1066-MHz FSB √ √ T9400 2.53-GHz,...
Page 14 - External component identification; Top components; TouchPad
2 External component identification Top components TouchPad Component Description (1) TouchPad light ● White: TouchPad is enabled. ● Amber: TouchPad is disabled. (2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Functions like the left button on ...
Page 15 - Lights
Lights Component Description (1) Power lights (2)* ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (2) Battery light ● On: A battery is charging. ● Blinking: A battery that is the only available power source hasreached a low bat...
Page 18 - Keys
Keys NOTE: Your computer may look slightly different from the illustration in this section. Component Description (1) esc key Displays system information when pressed in combination withthe fn key. (2) fn key Executes frequently used system functions when pressed incombination with a function key or...
Page 19 - Display
Display NOTE: Your computer may look slightly different from the illustration in this section. Component Description (1) Internal display switch Turns off the display if the display is closed while the computer isturned on. (2) Internal microphones (2) Record sound. NOTE: If there is a microphone ic...
Page 23 - Right-side components
Rear component Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan tocycle on and off during routine operation. Right-side components NOTE: Your c...
Page 24 - Bottom components
Bottom components Component Description (1) Hard drive and WLAN module compartment Holds the hard drive and, for select models only, the wireless LAN(WLAN) device. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use inthe computer by...
Page 25 - Illustrated parts catalog
3 Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model numberlocated on the bottom of the computer. Serial number location 17
Page 26 - Computer major components
Computer major components Item Description Spare part number (1) 14.1-inch, WXGA, BrightView display assembly 18 Chapter 3 Illustrated parts catalog
Page 32 - Display assembly components
Display assembly components Item Description Spare part number (1) Display bezels For use only in computer models with a camera module 486733-001 For use only in computer models without a camera module 486739-001 (2) Display Hinge Kit 486737-001 (3) Camera/microphone module 486734-001 (4) 14.1-inch,...
Page 34 - Mass storage devices
Mass storage devices Item Description Spare part number (1) Hard drives (include hard drive bracket) For use only in computer models with Intel processors: ● 320-GB, 5400-rpm 459611-005 ● 250-GB, 5400-rpm 454605-003 ● 160-GB, 5400-rpm 454925-003 ● 120-GB, 5400-rpm 454924-003 For use in computer mode...
Page 36 - Sequential part number listing
Sequential part number listing Spare partnumber Description 371693-001 Earbud headset 418162-001 HP carrying case 418163-001 HP slim case 430958-001 Wireless laser mouse (includes cable adapter) 436238-001 Optical wired mouse 453730-002 Broadcom 4321 Wi-Fi Adapter for use in Afghanistan, Albania, Al...
Page 41 - Removal and replacement procedures; Tools required; Service considerations; Plastic parts
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following secti...
Page 43 - Grounding guidelines; Electrostatic discharge damage
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structuredetermine the degree of sensitivity. Networks built into many integrated circuits provide some protection,but in many cases, ESD contains enough pow...
Page 45 - Equipment guidelines
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible strapswith a minimum of one megohm ±10% resistance in the ground cords. To provide proper ...
Page 46 - Unknown user password
Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear thepassword. NOTE: These steps also clear CMOS. Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibe...
Page 47 - Serial number
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 77 screws, in 13 different sizes, that must be removed, replaced, or loosenedwhen servicing the computer. Make special note of each screw size and location during removal andreplacement. S...
Page 48 - Computer feet
Computer feet Description Spare part number Rubber Feet Kit 486863-001 The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in thelocations illustrated below. 40 Chapter 4 Removal and replacement procedures
Page 49 - Battery
Battery Description Spare part number 12-cell, 8.80-Ah Li-ion battery 484172-001 6-cell, 2.55-Ah Li-ion battery 484171-001 6-cell, 2.20-Ah Li-ion battery 482186-003 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in H...
Page 50 - Optical drive
Optical drive NOTE: All optical drive spare part kits include an optical drive bezel. Description Spare part number For use in computer models with Intel processors: DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 482178-001 Bezel for DVD±RW and CD-RW Super Multi Double-Layer ...
Page 52 - Hard drive
Hard drive NOTE: All hard drive spare part kits include a hard drive bracket. Description Spare part number For use in computer models with Intel processors: 320-GB, 5400-rpm 459611-005 250-GB, 5400-rpm 454605-003 160-GB, 5400-rpm 454925-003 120-GB, 5400-rpm 454924-003 For use in computer models wit...
Page 55 - WLAN module
WLAN module Description Spare part number WLAN modules: Intel WiFi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions 480985-001 Intel WiFi Link 5100 802.11a/b/g WLAN module for use in all countries and regions 482957-001 Broadcom 4321 Wi-Fi Adapter for use in Afghanistan, Alba...
Page 60 - Memory module
Memory module Description Spare part number For use in computer models with Intel processors: 2048-MB (800-MHz, PC2-6400, 1-DIMM) 482169-001 1024-MB (800-MHz, PC2-6400, 1-DIMM) 482168-001 512-MB (800-MHz, PC2-6400, 1-DIMM) 482167-001 For use in computer models with AMD processors: 2048-MB (800-MHz, ...
Page 62 - Keyboard
Keyboard For use in: Spare part number For use in: Spare part number Canadian French 486904-121 Taiwan 486904-AB1 Latin America 486904-161 Thailand 486904-281 South Korea 486904-AD1 The United States 486904-001 Before removing the keyboard, follow these steps: 1. Shut down the computer. If you are u...
Page 64 - Switch cover
Switch cover Description Spare part number Switch cover (includes power button board and cable, volume/LED board, and LED cover) 486871-001 Before removing the switch cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomput...
Page 68 - Display assembly
Display assembly Description Spare part number 14.1-inch, WXGA, BrightView display assembly for use only in computer models with a cameramodule (includes microphones) 486728-001 14.1-inch, WXGA, BrightView display assembly for use only in computer models without a cameramodule (includes microphones)...
Page 75 - Top cover
Top cover Description Spare part number Top cover (includes TouchPad and cable) For use only in computer models with a fingerprint reader 486860-001 For use only in computer models without a fingerprint reader 486861-001 Before removing the top cover, follow these steps: 1. Shut down the computer. I...
Page 79 - TouchPad button board
TouchPad button board Description Spare part number TouchPad bracket 494962-001 TouchPad button board 494965-001 Before removing the TouchPad button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then sh...
Page 82 - Modem module
Modem module Description Spare part number Modem module for use in all countries and regions except for Australia and New Zealand (includesmodem module cable) 461749-001 Modem module for use only in Australia and New Zealand (includes modem module cable) 461749-011 Modem module cable (includes RJ-11...
Page 83 - Audio board
4. Lift up on the front of the modem module (3) to disconnect it from the system board. 5. Remove the modem module. Reverse the above procedure to install the modem module, making sure the connector on the bottomof the modem module connects firmly into the system board. Audio board Description Spare...
Page 86 - Power connector cable
Power connector cable Description Spare part number Power connector cable (includes power connector) 486864-001 Before removing the power connector cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shu...
Page 88 - System board
System board Description Spare part number System board for use in computer models equipped with discrete graphics subsystems (includesthermal material) 486725-001 System board for use in computer models equipped with UMA graphics subsystems (includesthermal material) 486726-001 System board for use...
Page 91 - Fan/heat sink assembly
Fan/heat sink assembly Description Spare part number Fan/heat sink assembly for use in computer models with Intel processors with UMA graphicssubsystems (includes thermal material) 486838-001 Fan/heat sink assembly for use in computer models with Intel processors with discrete graphicssubsystems (in...
Page 94 - Processor
Processor NOTE: All processor spare part kits include thermal material. Description Spare part number Intel Core Duo processors: T9600 (2.80-GHz, 6-MB L2 cache) 486727-001 T9400 (2.53-GHz, 6-MB L2 cache) 483260-001 T8600 (2.40-GHz, 3-MB L2 cache) 483259-001 T8400 (2.26-GHz, 3-MB L2 cache) 483258-001...
Page 95 - System fan
h. System board (see System board on page 80 ) i. Fan/heat sink assembly (see Fan/heat sink assembly on page 83 ) Remove the processor: 1. Turn the processor locking screw (1) one-half turn counterclockwise until you hear a click. 2. Lift the processor (2) straight up and remove it. NOTE: The gold t...
Page 97 - Setup Utility; Starting the Setup Utility; Changing the language of the Setup Utility; System Configuration
5 Setup Utility WARNING! Only authorized technicians trained by HP must repair this equipment. All troubleshooting and repair procedures are detailed to allow repair at only the subassembly or module level. Because ofthe complexity of the individual boards and subassemblies, do not attempt to make r...
Page 100 - Setup Utility menus; Main menu
Setup Utility menus The menu tables in this section provide an overview of Setup Utility options. NOTE: Some of the Setup Utility menu items listed in this section may not be supported by your computer. Main menu Select To do this System information ● View and change the system time and date. ● View...
Page 101 - Diagnostics menu
Select To do this ◦ USB Floppy ◦ Internal CD/DVD ROM Drive ◦ Hard drive ◦ USB Diskette on Key ◦ USB Hard drive ◦ Network adapter Diagnostics menu Select To do this Hard Disk Self Test Run a comprehensive self-test on the hard drive. NOTE: On models with two hard drives, this menu option is called th...
Page 102 - Specifications; Computer specifications
6 Specifications Computer specifications Metric U.S. Dimensions Height (front to back) 3.33 to 3.97 cm 1.31 to 1.56 in Width 33.40 cm 13.15 in Depth 23.70 cm 9.33 in Weight (with optical drive, hard drive, and battery) 2.09 g 4.60 lbs Input power Operating voltage 18.5 V dc —19.0 V dc Operating curr...
Page 104 - Hard drive specifications
Hard drive specifications 320-GB* 250-GB* 160-GB* 120-GB* 80-GB* Dimensions Height 9.5 mm Width 70 mm Weight 101 g 102 g 102 g 102 g 102 g Interface type SATA Transfer rate Synchronous (maximum) 300 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security Seek times (typical read, in...
Page 106 - System DMA specifications
System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card† DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. †Not assigned for...
Page 108 - System interrupt specifications—AMD processors
System interrupt specifications—AMD processors Hardware IRQ System function ISA0 High precision event timer ISA1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard ISA8 High precision event timer ISA12 Alps Pointing-device (2 way) ISA13 Numeric data processor ISA14 ATA Channel 0 ISA15 ATA Chann...
Page 109 - System I/O address specifications—Intel processors
System I/O address specifications—Intel processors I/O address (hex) System function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O” configuration...
Page 111 - System I/O address specifications—AMD processors
System I/O address specifications—AMD processors I/O address (hex) System function (shipping configuration) 000 - 008 Direct memory access controller 000 - CF7 PCI Bus 00A - 00F Direct memory access controller 010 - 01F Motherboard resources 020 - 021 Programmable interrupt controller 022 - 03F Moth...
Page 113 - System memory map specifications—Intel processors; System memory map specifications—AMD processors
System memory map specifications—Intel processors Size Memory address System function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended mem...
Page 115 - Screw listing
7 Screw listing This section provides specification and reference information for the screws and screw locks used inthe computer. Display screws are available in the Display Screw Kit, spare part number 486730-001. 107
Page 119 - Black Phillips PM2.0×2.0 broad head screw
Black Phillips PM2.0×2.0 broad head screw Color Quantity Length Thread Head diameter Black 1 2.0 mm 2.0 mm 7.0 mm Where used: One screw that secures the switch cover to the computer Black Phillips PM2.0×2.0 broad head screw 111
Page 132 - Black Phillips PM2.0×3.0 broad head screw; Where used
Black Phillips PM2.0×3.0 broad head screw Color Quantity Length Thread Head diameter Black 2 3.0 mm 2.0 mm 7.5 mm Where used : 2 screws that secure the fingerprint reader module to the computer 124 Chapter 7 Screw listing
Page 134 - Backup and recovery; Recovering system information; Start; Backing up your information; When to back up
8 Backup and recovery Recovering system information Recovery after a system failure is as complete as your most current backup. HP recommends that youcreate recovery discs immediately after software setup. As you add new software and data files, youshould continue to back up your system on a regular...
Page 135 - When to create restore points
Backup suggestions ● Create a set of recovery discs using Recovery Manager. ● Create system restore points using the Windows® System Restore feature, and periodically copythem to disc. ● Store personal files in the Documents folder and back up these folders periodically. ● Back up templates stored i...
Page 136 - Creating recovery discs; Advanced Options
The System Protection window opens. 6. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioningoptimally, follow these steps: 1. Select Start > Control Panel > System and Mainten...
Page 137 - Performing a recovery; Recovering from the recovery discs; Recovery Manager
3. Click Recovery disc creation , and then click Next . 4. Follow the on-screen instructions. Performing a recovery NOTE: You can recover only files that you have previously backed up. HP recommends that you use Recovery Manager to create an entire drive backup as soon as you set up your computer. R...
Page 138 - System recovery
3. Click System recovery , and then click Next . 4. Follow the on-screen instructions. 130 Chapter 8 Backup and recovery
Page 139 - Connector pin assignments
9 Connector pin assignments Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio-out (headphone) 131
Page 140 - External monitor
External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 132 Chapter 9 Connector pin assignments
Page 142 - HDMI; Universal Serial Bus
HDMI Pin Signal 1 TMDS data 2+ 2 TMDS data 2 shield 3 TMDS data 2– 4 TMDS data 1+ 5 TMDS data 1shield 6 TMDS data 1– 7 TMDS data 0+ 8 TMDS data 0 shield 9 TMDS data 0– 10 TMDS clock+ 11 TMDS clock shield 12 TMDS clock– 13 CEC 14 No connect 15 DDC clock 16 DDC data 17 Ground 18 +5V power 19 Hot plug ...
Page 144 - 0 Power cord set requirements; Requirements for all countries or regions
10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in thecountry or region where the equi...
Page 145 - Requirements for specific countries or regions
Requirements for specific countries or regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Re...
Page 146 - Materials Disposal
11 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general householdwaste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Caution must be exercised when remov...
Page 152 - Index
Index Symbols/Numerics 1394 Power Saving 92 A AC adapter, spare part numbers 27, 29 administrator password 92antenna removal 64spare part number 24, 65 Antenna Kit, spare part number 24 antenna, microphone cable kit, spare part number 32 applications key, Windows 10audio board removal 75spare part n...
