Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flatsurface. Do not allow another hard surface, such as an adjoining optional ...
Page 5 - Table of contents
Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 8 Display .....................
Page 9 - Product description
1 Product description Category Description Computer modelsequipped with anAMD processor Computer modelsequipped with anIntel processor Product Name Compaq Presario CQ43 Notebook PC √ √ Processors AMD® E450 1.65-GHz processor(dual core, 18 W) √ AMD E300 1.30-GHz processor(dual core, 18 W) √ AMD E240 ...
Page 16 - External component identification; Display
2 External component identification Display Item Component Description (1) Speakers (2) Produce sound. (2) Internal display switch Turns off the display and initiates Sleep if the display isclosed while the power is on. NOTE: The display switch is not visible from the outside of the computer. (3) WL...
Page 18 - Keys
Keys Item Component Description (1) esc key Displays system information when pressed in combinationwith the fn key. (2) fn key Displays system information when pressed in combinationwith the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortc...
Page 20 - TouchPad
TouchPad Item Component Description (1) TouchPad light ● Off: The TouchPad is on. ● Amber: The TouchPad is off. (2) TouchPad on/off button Turns the TouchPad on and off. (3) TouchPad zone Moves the pointer and selects or activates items onthe screen. (4) Left TouchPad button Functions like the left ...
Page 22 - Right side
Item Component Description (9) Hard drive light ● Blinking white: The hard drive is being accessed. ● Off: The hard drive is idle. (10) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. Right side Item Compone...
Page 24 - Illustrated parts catalog; Service tag
3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and modeldescription provided on the service tag. Item Description Function (1) Product name This is the product name affixed to the front ofthe computer. (2) Serial number (s/n)...
Page 26 - Computer major components
Computer major components 18 Chapter 3 Illustrated parts catalog
Page 32 - Display assembly subcomponents
Display assembly subcomponents Item Component Spare part number (1) Display bezel 645964-001 (2) Display hinge covers (2) 645970-001 (3) 14.0-in, HD, LED, BrightView display panel 645987-001 (4) Webcam/microphone module 646138-001 (5) Display Hinge Kit (includes left and right display hinges and bra...
Page 34 - Mass storage devices
Mass storage devices Item Component Spare part number (1) Hard drive (2.5-in, 7.0-mm, SATA; does not include hard drive connector cable, hard drive bracket, or screws): NOTE: The hard drive connector cable is included in the Cable Kit, spare part number 645968-001. For use with all computer models: ...
Page 36 - Plastics Kit
Plastics Kit Item Component Spare part number Plastics Kit , includes: 646131-001 (1) Hard drive compartment cover (includes one captive screw, secured by a C-clip) (2) Memory module/wireless module compartment cover (includes one captive screw, secured by a C-clip) 28 Chapter 3 Illustrated parts ca...
Page 42 - Preliminary replacement requirements; Tools required; Service considerations; Plastic parts
4 Removal andreplacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sectio...
Page 43 - Drive handling; Grounding guidelines; Electrostatic discharge damage
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether thecomputer is o...
Page 46 - Equipment guidelines
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible strapswith a minimum of one megohm ±10% resistance in the ground cords. To provide proper ...
Page 48 - Computer feet
Item Component Description (4) Warranty period This number describes the duration of the warrantyperiod for the computer. (5) Model description This is the alphanumeric identifier used to locatedocuments, drivers, and support for the computer. Computer feet The computer feet are adhesive-backed rubb...
Page 49 - Battery
Battery Description Spare part number 6-cell, 55-Whr, 2.55-Ah Li-ion battery 593554-001 6-cell, 47-Whr, 2.20-Ah Li-ion battery 593553-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecompute...
Page 50 - WLAN module
WLAN module Description Spare part number Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001 Atheros AR9002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter(BT3.0+HS ready) 593127-001 Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo A...
Page 53 - Memory module
Memory module Description Spare part number 4-GB (PC3, 10600, 1333-MHz) 621569-001 2-GB (PC3, 10600, 1333-MHz) 621565-001 1-GB (PC3, 10600, 1333-MHz) 639738-001 Before removing a memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hiberna...
Page 54 - Hard drive
Hard drive NOTE: The hard drive spare part kit does not include the hard drive connector cable, bracket, or screws. The hard drive connector cable is included in the Cable Kit, spare part number 645968-001.The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare part numb...
Page 59 - Keyboard
Keyboard NOTE: The keyboard spare part kit includes a keyboard cable. Description Spare part number Description Spare part number For use with all computer models: For use in Latin America 646125-161 For use in Canada 646125-121 For use in the United States 646125-001 For use only with computer mode...
Page 62 - Top cover
Top cover NOTE: The top cover spare part kit includes the TouchPad and TouchPad cable. Description Spare part number For use only with computer models equipped with an AMD processor 645962-001 For use only with computer models equipped with an Intel processor 645963-001 Before removing the top cover...
Page 66 - Power button board
Power button board Description Spare part number Power button board (includes cable) 646129-001 Before removing the power button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through t...
Page 67 - TouchPad button board
3. Remove the power button board and cable (2) . Reverse this procedure to install the power button board and cable. TouchPad button board Description Spare part number TouchPad button board (includes cable) 646130-001 Before removing the TouchPad button board, follow these steps: 1. Shut down the c...
Page 69 - Speakers
Speakers Description Spare part number Speaker Kit (includes left and right speakers and cable) 645978-001 Before removing the speakers, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through ...
Page 71 - USB board
USB board Description Spare part number USB board (includes cable) 646128-001 Before removing the USB board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through the operating system. 2. Dis...
Page 74 - Display assembly
10. Remove the power connector (4) . Reverse this procedure to install the power connector cable. Display assembly Description Spare part number 14.0-in, HD, LED, BrightView display assembly (includes microphone and wireless antenna transceivers and cables) For use only with computer models equipped...
Page 81 - System board
Reverse this procedure to reassemble and install the display assembly. System board NOTE: The system board spare part kit includes replacement thermal material. Replacement thermal material is also available in the Thermal Material Kit, spare part numbers650277-001 (for use only with computer models...
Page 84 - Optical drive connector cable
Optical drive connector cable NOTE: The optical drive connector cable is included in the Cable Kit, spare part number 645968-001. Before removing the optical drive connector cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn th...
Page 86 - RTC battery
RTC battery Description Spare part number RTC battery (includes cable and double-sided tape) 646132-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through ...
Page 88 - Fan/heat sink assembly
Fan/heat sink assembly NOTE: The fan/heat sink assembly spare part kit includes replacement thermal material. Replacement thermal material is also available in the Thermal Material Kit, spare part numbers650277-001 (for use only with computer models equipped with an AMD processor) and 646135-001(for...
Page 94 - Processor
Processor NOTE: This section applies only to computer models equipped with an Intel processor. NOTE: The processor spare part kit includes replacement thermal material. Replacement thermal material is also available in the Thermal Material Kit, spare part numbers650277-001 (for use only with compute...
Page 96 - Using Setup Utility; Starting Setup Utility; Changing the language of Setup Utility; System Configuration > Language; Changes
5 Setup Utility (BIOS) and SystemDiagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input andoutput devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utilityincludes settings for the types...
Page 97 - Navigating and selecting in Setup Utility; Exit > Exit Discarding Changes; Displaying system information; Main
Navigating and selecting in Setup Utility To navigate and select in Setup Utility, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. ● To select a menu or a menu item, use the ta...
Page 98 - Restoring factory settings in Setup Utility; Exit > Load Setup Defaults; Exiting Setup Utility; Exit > Exit Saving Changes; Updating the BIOS
Restoring factory settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. To return all settings in Setup Utility to the values that were set at the factory, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for St...
Page 99 - Determining the BIOS version; Downloading a BIOS update; Windows 7
Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installedon the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed ...
Page 100 - Using System Diagnostics
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after thedownload is complete. If no instructions are displayed, follow these steps: 1. Windows 7 —Open Windows Explorer by selecting Start > Computer . Windows XP —Open Windows Explorer by selecting Start...
Page 101 - Specifications
6 Specifications Computer specifications Metric U.S. Dimensions Depth 23.1 cm 9.09 in Width 34.2 cm 13.46 in Height (front to back) 3.1 to 3.6 cm 1.22 to 1.39 in Weight 2.19 kg 4.84 lb Input power Operating voltage 18.5 V dc @ 3.5 A - 65 W or 19.0 V dc @ 4.74 A - 90 W Operating current 3.5 A - 65 W ...
Page 104 - Backup and recovery; Restore; Start
7 Backup and recovery Your computer includes tools provided by the operating system and HP to help you safeguard yourinformation and restore it if ever needed. This chapter provides information on the following topics: ● Creating a set of recovery discs or a recovery flash drive (Recovery Manager so...
Page 105 - Start > All Programs > Recovery Manager > Recovery Media Creation
Creating restore media HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure thatyou can restore your computer to its original factory state if the hard drive fails, or if for any reason youcannot restore using the recovery partition tools. Create these di...
Page 106 - Performing a system restore; System Recovery
Performing a system restore Recovery Manager software allows you to repair or restore the computer to its original factory state.Recovery Manager works from recovery discs, a recovery flash drive, or from a dedicated recoverypartition (select models only) on the hard drive. NOTE: A system restore ne...
Page 107 - Internal CD/DVD ROM Drive
Restoring using the restore media 1. If possible, back up all personal files. 2. Insert the first recovery disc into the optical drive on your computer or an optional external opticaldrive, and then restart the computer. – or – Insert the recovery flash drive into a USB port on your computer, and th...
Page 108 - Backing up and recovering your information; Using Windows system restore points
Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place. As you add newsoftware and data files, continue to create backups on a regular basis. How completely you are able to recover your system depends on how recent your backup ...
Page 109 - Using Windows Backup and Restore; Start > Control Panel > System and Security > Backup and Restore; When to create restore points
Using Windows Backup and Restore Guidelines: ● Be sure that the computer is connected to AC power before you start the backup process. ● Allow enough time to complete the backup process. Depending on file sizes, it may take overan hour. To create a backup: 1. Select Start > Control Panel > Sys...
Page 110 - Create a system restore point; Restore to a previous date and time; System Protection
Create a system restore point 1. Select Start > Control Panel > System and Security > System . 2. In the left pane, click System Protection . 3. Click the System Protection tab. 4. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created a...
Page 111 - Power cord set requirements; Requirements for all countries
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in thecountry or region where the equi...
Page 112 - Requirements for specific countries and regions
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's R...
Page 113 - Recycling
9 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Caution must be exercised when removi...
Page 119 - Index
Index A AC adapter, spare part numbers 27, 29 Action keys 10antenna locations 8removal 72spare part number 25, 30, 72 Antenna Kit, spare part number 25, 30, 72 audio, product description 4audio-in jack 13audio-out jack 13 B base enclosure, spare part number 21, 30 battery removal 41spare part number...
