HP CP5520 - Manual

List of figures Figure 3-1   Software Installation — Connection Type screen for USB connected installation ...................... 23 Figure 3-2   Software installation — Connection Type screen for network connected installation ................. 24 Figure 3-3   Software Installation — Network Produc...

1 Document and product basics The chapter provides information about these topics: ● Purpose and scope ● Software availability and localization ENWW 1

Purpose and scope This software technical reference (STR) provides information about, and troubleshooting tips for, the printing-system software for the product. This STR is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, ...

Software availability and localization This section provides information about the availability of the HP Color LaserJet Enterprise CP5520 Series Printer printing-system software and related software and firmware. Printing-system software on a CD is available from HP fulfillment centers. For more in...

2 Windows software description Introduction The HP Color LaserJet Enterprise CP5520 Series Printer product comes with software and installers for Microsoft Windows and Apple Computer, Inc., Macintosh systems. Linux and UNIX systems are supported, and software is available on the Web. For information...

Advanced color use Color Access Control The HP Color LaserJet Enterprise CP5520 Series Printer has the ability to monitor and control color print-job use. For more information about color access control, go to the following Web site and look under Learn More . www.hp.com/go/cac The following table s...

3. Press the up arrow or the down arrow to scroll to Restrict Color Use , and then press the OK button. 4. Press the up arrow or the down arrow to scroll to one of the following options, and then press the desired option: ● Enable Color . This is the default setting. Use of color-printing features i...

HP Print View Software Use HP Print View software to change various print settings and see immediately how those changes affect your document. When you are satisfied with the print settings, print the job directly from HP Print View to your supported and networked printer. Print View 2.0 supports bo...

Font support The basic fonts listed here are included with Microsoft Windows software. NOTE: For complete font support information, see the Microsoft Windows documentation. Basic fonts Microsoft Windows software includes these basic fonts, which can be used with any HP printing product: ● Arial ● Co...

HP Driver Deployment Utility The HP Driver Deployment Utility (HP DDU) was created to simplify the deployment of print drivers onto a client computer. It is a simple utility that packages the printer-driver files, and the code needed to deploy them, into 2 files: an .EXE file and a .CAB file. These ...

HP Driver Configuration Utility The HP Driver Configuration Utility (DCU) is a small Windows application used to edit the configuration file associated with a particular driver. The configuration file controls the print driver settings and takes effect when the driver is installed. The HP Driver Con...

Supported operating systems for Windows Windows operating systems provide full-featured support for the HP Color LaserJet Enterprise CP5520 Series Printer product. Operating systems that are not described here provide varying levels of functionality. Windows XP is used to denote Windows XP Home Edit...

Install overview The software for the product comes on a single CD. The software installer first checks the versions of Windows Installer and Microsoft .NET installed on the system, and then installs the printing-system software from the CD onto the hard disk and updates Windows files. Depending on ...

Installation options The printing-system software can be used with the product in the following configurations: ● Install the printing-system software on a computer that is directly connected to the product through a USB port. ● Install the printing-system software on a computer that has access to a...

Detailed Microsoft Windows installation instructions The dialog boxes shown here appear in the Windows XP Professional installation sequence. The order and appearance of dialog boxes can vary among operating systems. Perform the recommended print driver installation using theInstallation CD The reco...

Use the Back, Next, Finish, and Cancel buttons The following buttons appear on various dialog boxes during the installation process. ● Back . Click this button to return to the previous dialog box. ● Next . After you select any options on a given screen, click this button to proceed to the next step...

Install optional software Use the following steps to install optional software programs: 1. Insert the HP Color LaserJet CP5525n software CD into the CD-ROM drive. The installer program should open. If the installer program has not started after 30 seconds, complete these steps: a. On the Start menu...

Uninstall software NOTE: If the printer driver was installed by using the HP Driver Installation Utility, follow the instructions in the Uninstall the printer driver by using the Windows Add or Remove Programs feature on page 31 . If the driver was installed using the Add Printer Wizard, follow the ...

4 HP PCL 6 print driver for Windows Introduction This chapter describes the features of the HP Color LaserJet Enterprise CP5520 Series Printer PCL 6 Print Driver for, Windows XP (32-bit), Windows Server 2003 (32-bit), Windows Server 2008 (32-bit and 64-bit), Windows Vista (32-bit and 64-bit), and Wi...

● Device Settings tab features ● About tab features Change the printer driver settings for Windows OperatingSystem To change the settings forall print jobs until thesoftware program isclosed To change the defaultsettings for all print jobs To change the deviceconfiguration settings Windows 7, XP,Ser...

Click Properties after right-clicking the device name to gain access to the Properties tab set, which controls the driver behavior and driver connections. Properties tab set The Properties tab set contains information about and options for configuring the product. NOTE: Windows also has tabs in the ...

Help system The HP PCL 6 Print Driver includes a full-featured Help system to provide assistance with printing and configuration options. “What's this?” Help Windows XP, Windows Server 2003, Windows Server 2008, Windows Vista, and Windows 7 support What's this? Help. You can gain access to “What's t...

Advanced tab features NOTE: The Advanced tab is located on the Printing Preferences tab set. Use the Advanced tab to change the layout of printed pages. Use this tab to configure special controls that are not commonly used, as well as to control features such as collating and copies in the driver (a...

Copy Count Copy Count specifies the number of copies to print. This driver setting is useful for software programs that do not provide a copy count. If a copy count is available in the software program, set the copy count in the software program. The number of copies that you request appears in the ...

Document Options The Document Options setting contains the following controls: ● Advanced Printing Features ● Print Optimizations ● Printer Features ● Layout Options Advanced Printing Features When the Advanced Printing Features setting is Enabled , metafile spooling is turned on and Finishing tab o...

Printing Shortcuts tab features ● Use defined printing shortcuts ● Create a custom printing shortcut NOTE: The Printing Shortcuts tab is located on the Printing Preferences tab set. Use the Printing Shortcuts tab to store specific combinations of driver settings for easy use. The following figure sh...

Use defined printing shortcuts The Printing Shortcuts tab contains the following pre-defined shortcuts: ● General Everyday Printing ● Eco-print (Two-sided Printing) ● Factory Defaults ● Envelopes General Everyday Printing When General Everyday Printing is selected, the following controls are availab...

● Preprinted ● Prepunched ● Colored ● Bond ● Recycled ● Rough ● HP Tough Paper ● Opaque Film Orientation The following options are available: ● Portrait (default) ● Landscape Eco-print (Two-sided Printing) NOTE: Because the HP Color LaserJet CP5525n does not include a duplexing unit, the Eco-print (...

● Paper type: Unspecified ● Orientation: Portrait ● Color options: Color Envelopes ● Paper sizes: Envelope #10 ● Paper source: Automatically Select ● Paper type: Unspecified ● Orientation: Portrait Create a custom printing shortcut 1. Select General Everyday Printing as a base. 2. Select the appropr...

Paper/Quality tab features NOTE: The Paper/Quality tab is located on the Printing Preferences tab set. Use the Paper/Quality tab to specify paper size, type, and source. You can also use this tab to specify different paper selections for the front cover, first page, other pages, last page, and back ...

a paper-size setting, such as NotePad, or when you are producing a book or a booklet that does not require different paper sizes. NOTE: Certain software programs can override the size command and specify different paper sizes within a single document. When you change the print-driver setting to a pa...

Table 4-1 PCL 6 custom paper sizes Tray Dimensions Minimum Maximum Tray 1 (100-sheetmultipurpose) Width 76 mm (3 in) 320 mm (12.6 in) Length 127 mm (5 in) 356 mm (18.5 in) Tray 2 (250-sheet) Width 148.0 mm (5.83 in) 297 mm (11.7 in) Length 182.0 mm (7.1 in) 432 mm (17.0 in) Trays 3 — 6 (500-sheet) W...

◦ Card Glossy 176-220g ◦ HP Color Laser Photo Glossy 220g ● Other ◦ Color Laser Transparency ◦ Labels ◦ Letterhead ◦ Envelope ◦ Preprinted ◦ Prepunched ◦ Colored ◦ Rough ◦ HP Tough Paper ◦ Opaque Film The default setting is Unspecified . No mechanism exists for manually adding custom paper types thr...

Document preview image The document preview image is a line-drawn image of a page that represents graphics and text. The document preview image is always oriented so that the contents of the page are right-side-up. The document preview image appears in the upper-right corner of the following Printin...

Effects tab features NOTE: The Effects tab is located on the Printing Preferences tab set. Use the Effects tab to create unique paper effects such as scaling and watermarks. The following figure shows the Effects tab. Figure 4-11 Effects tab The Effects tab contains the following controls: ● Resizin...

Resizing Options The Resizing Options group box consists of the following controls: ● Actual Size (default) ● Print Document On ● Scale to Fit ● % of Actual Size Actual Size Actual Size is the default setting. It prints the document without changing the document size. Print Document On Click the Pri...

document preview image appears in the upper-right corner of the following Printing Preferences driver tabs: ● Printing Shortcuts ● Paper/Quality ● Effects ● Finishing ● Color Switching between tabs does not change the location or appearance of the document preview image. When you move the mouse over...

Click Edit , and the Watermark Details dialog box appears. Figure 4-13 Watermark Details dialog box The dialog box shows a preview image and provides options for creating a new watermark and controlling the message angle and font attributes. Click OK to accept all of the changes that are made in the...

Default watermark settings The following table shows Font Attribute settings for new and preset watermarks. Table 4-2 Font Attribute settings for new and preset watermarks Setting New watermark Preset watermark Name Arial Varies by language Color Gray Gray Shading Very Light Very Light Size 80 Varie...

Finishing tab features NOTE: The Finishing tab is located on the Printing Preferences tab set. Use the Finishing tab to print booklets and control the paper output. The following figure shows the Finishing tab. Figure 4-14 Finishing tab The Finishing tab contains the following controls: ● Document O...

Figure 4-15 Print on Both Sides Instructions dialog box When you have completed the steps that appear in the dialog box, the second half of the print job prints on the back side of the stack of paper. The driver does not require the program to specifically support odd- and even-page printing, becaus...

Booklet Layout The Booklet Layout drop-down menu, visible when Print on Both Sides is selected, offers choices that are based on the current paper size. The default setting for the Booklet Printing drop-down menu is Off . The other settings have the following format, where [paper size] depends on th...

Job Storage tab features NOTE: The Job Storage tab is located on the Printing Preferences tab set or the Properties tab set. Use the job-storage feature to store print jobs in the HP Color LaserJet Enterprise CP5520 Series Printer product memory or hard disk for printing at a later time. The Job Sto...

● Status group box ● Job Storage Mode ● PIN to print ● Job Notification Options ● User Name ● Job Name ● Use job-storage features when printing Status group box The unlabeled group box on the Job Storage tab contains a status message about the destination of a print job. The status information chang...

Stored Job To use the Stored Job option, a hard disk must be installed on the product and the job-storage feature must be enabled. Use the Stored Job option to send a print job directly to the printer hard disk without printing it. The print job is stored in the product as if it is an electronic fil...

Use job-storage features when printing To use job-storage features when printing, follow these steps: 1. Click File , and then click Print from the software program. The Print dialog box appears. NOTE: Clicking the print icon in the software program toolbar prints the job without using job- storage ...

Delete a job-storage print job Sometimes it is necessary to delete a print job from the printer hard disk. You can do this from the product control panel. 1. Press the Home button to open the menus. 2. Press the up arrow or the down arrow until Retrieve Job From Device Memory is highlighted on the p...

Color tab features NOTE: The Color tab is located on the Printing Preferences tab set. Use the Color tab to specify predefined color-option settings or to fine-tune the color treatments and halftoning. Color output can also be converted to grayscale. The Color tab is shown in the following figure. F...

Color Options Use the Color Options group box to adjust the independent color controls. The settings affect the print job color rendering and print quality. The Color Options group box contains the following controls: ● Automatic option (default) ● Manual option ● Settings button (Click this button ...

The following Halftone options are available: ● Detail . This is the default option; it is useful for text and graphics that require sharp distinctions among lines or colors, or for images that contain a pattern or a high level of detail. Select this option for sharp edges and detail. ● Smooth . Thi...

Services tab features NOTE: The Services tab is located on the Printing Preferences tab set or the Properties tab set. The Services tab is shown in the following figure. Figure 4-21 Services tab The Services tab contains the following group boxes: ● Internet Services ● Device services Internet Servi...

● Product manuals . View or download HP Color LaserJet Enterprise CP5520 Series Printer product manuals. ● Check for driver updates . Automatically check your print drivers to see whether the correct and most up-to-date print drivers are installed. ● Color printing access/usage . Find information ab...

Device Settings tab features NOTE: The Device Settings tab is located on the Properties tab set. Available options depend on the feature. The following figure shows the Device Settings tab. Figure 4-22 Device Settings tab The Device Settings tab contains controls for paper-handling devices and contr...

The trays listed in the Form to Tray Assignment setting include standard trays and optional accessory trays. Generally, items that are installed separately have a separate Installable Options setting. The input trays listed here are also listed as paper sources on the Paper/Quality tab. Configuring ...

Removing external fonts 1. In Windows Vista and Windows 7, click the Start button, click Control Panel , click Hardware and Sound , and then click Printers . In Windows XP, Windows Server 2003, and Windows Server 2008, click Start , click Settings , and then click Printers and Faxes . 2. Right-click...

About tab features NOTE: The About tab is located on the Properties tab set. The About tab provides detailed information about driver component versions. It contains an overall build version number (in parentheses after the model name) together with specific information about each of the components....

5 Macintosh software and utilities Introduction The HP Color LaserJet Enterprise CP5520 Series Printer comes with software and installers for Apple, Inc. Macintosh systems. This chapter provides procedures for installing and removing the HP Color LaserJet Enterprise CP5520 Series Printer printing-sy...

Determine the Mac driver version Mac OS X 10.5 and 10.6 1. From the Apple menu , click the System Preferences menu and then click the Print & Fax icon. 2. Select the product in the left side of the window. 3. Click the Options & Supplies button. 4. Click the General tab to view the driver ve...

Supported operating systems for Macintosh The product supports the following Mac operating systems: ● Mac OS X 10.4, 10.5, 10.6, and later NOTE: For Mac OS X 10.4 and later, PPC and Intel® Core™ Processor Macs are supported. Macintosh system requirements Hardware requirements ● PowerPC G3, G4, G5 or...

Change printer-driver settings for Mac Change the settings for all printjobs until the software programis closed Change the default settings forall print jobs Change the product configurationsettings 1. On the File menu, click the Print button. 2. Change the settings that you wanton the various menu...

● Set a password for the product. ● From the computer, lock out functions on the control panel to prevent unauthorized access (see the printing-software help). Install notes This text file contains important information about product features, instructions for installing the printing-system software...

Macintosh installation instructions On a Macintosh computer, the installation procedures are basically the same for a network administrator, a network client, and a single user. Install the software on any computer that has save rights to the product. Users must have Administrator rights to install ...

3. Follow the onscreen instructions to complete the software installation. NOTE: If you are installing the printing-system software on a Macintosh OS X system, be patient. The installer must perform an initial search of the computer for up to 1 minute. During this time the installer might appear to ...

12. When the installation is complete, the Summary dialog appears, stating that the installation was successful. Figure 5-10 Mac installer Summary dialog Click the Close button to exit the installer. NOTE: Complete the instructions in the next section to set up a printer queue. Setup instructions Th...

If these steps do not resolve the problem, delete the incorrect print queue, click Add , choose the product from the list, and then browse manually for the product PPD. Remove software from Mac operating systems You must have administrator rights to remove the software. 1. Open System Preferences . ...

HP Printer Utility for Mac The HP Printer Utility is a software program that gives you access to the product in Mac OS X. The HP Printer Utility does not work when it is installed by using the AppleTalk protocol. Use IP, Bonjour or Rendezvous to enable the HP Printer Utility. The following topics ar...

The product configuration page shows other settings; click View Configuration Page . Color Usage NOTE: Functionality for this option is not supported on this product in the HP Printer Utility for Mac. Use the Embedded Web Server to use this functionality. In the Information And Support section of th...

Upload Fonts In the Information And Support section of the HP Utility, click Upload Fonts to gain access to fonts that you can upload to the HP Color LaserJet Enterprise CP5520 Series Printer product. Figure 5-18 Upload Fonts screen The drop-down menu in the Upload Fonts pane has the following optio...

Commands The Commands screens gives the user the ability to send special characters or print commands to the product after the print job. Figure 5-19 Commands screen HP ePrint Center Simplified printing for internet connected products from anywhere. For instructions on how to enable HP Web Servies a...

Duplex mode For the HP Color LaserJet CP5525ndn and HP Color LaserJet CP5525nxh product models, the Printer Settings section includes a Duplex Mode setting. Click this setting to open the Duplex Mode screen. Figure 5-21 Duplex Mode screen Use the Enable Duplex Mode command to print internal diagnost...

E-mail Alerts In the Printer Settings section of the HP Utility, select E-mail Alerts to configure the HP Color LaserJet Enterprise CP5520 Series Printer product to send e-mail notifications to users. If a user name and password have been set, you might need to obtain them from the IT administrator....

The following options are available in the The highest priority service drop-down menu: ● Port 9100 ● IPP ● LPD-RAW ● LPD-TEXT ● LPD-AUTO ● LPD-BINPS (default) After you select a new setting, click Apply Now to save it. Supplies Management In the Printer Settings section of the HP Utility, click Sup...

To open the HP EWS, click Open Embedded Web Server . For information about HP EWS settings, consult the HP EWS online help. Restrict Color NOTE: Functionality for this option is not supported on this product in the HP Printer Utility for Mac. Use the embedded web server to use this functionality. Co...

6 Engineering details Introduction This chapter presents engineering detail for the following topics: ● Remote firmware update ● Printing print-ready documents ● Special paper guidelines ● Media attributes and commands ● File to E-mail utility ENWW Introduction 139

Remote firmware update The product features remote firmware update capability. The method for downloading remote firmware updates from the Web site is similar to that used to download the latest printing-system software and printer drivers. NOTE: Firmware for the embedded Jetdirect print server upda...

Use the HP Embedded Web Server 1. Open a browser window. 2. Enter the product IP address in the URL line to open the HP Embedded Web Server. 3. Click the Troubleshooting tab, and then click the Firmware Upgrade link. Figure 6-1 HP EWS Firmware Upgrade page NOTE: If you get a warning screen, follow t...

Use the walkup USB port and the Device Maintenance menu 1. Download the .EXE file from the Web, and then uncompress the .EXE file to gain access to the readme file and the .bdl upgrade file. 2. Copy the .bdl firmware upgrade file to a portable USB flash memory storage device (thumb drive). 3. Turn t...

3. Turn the product on, and when the three control-panel lights are lit, press and hold the Stop button 4. Use the arrow keys to scroll to the Administrator menu, and then press the OK button. 5. Use the arrow keys to scroll to the Download menu, and then press the OK button. 6. Insert the portable ...

Printing print-ready documents Several methods are available for printing documents independently of the original software program that was used to create the document. Normally, the document is printed by opening the original application and printing it to a file, or is printed by means of a distri...

Print-ready printing by using a local Windows port To print directly by using a local Windows port, follow the instructions for your operating system. Windows XP, Windows Server 2003, Windows Server 2008, or WindowsVista The print-ready file can be sent directly to the product by typing a copy comma...

Print-ready file printing by using the LPR command NOTE: This direct printing method is for use in Windows XP, Windows Server 2003, Windows Server 2008, and Windows Vista. Complete the following steps to print a print-ready file by using the LPR command. 1. Make note of the TCP/IP address on the Emb...

6. You can drag and drop the firmware file into the Terminal folder (System/Applications/Utilities/ Terminal). Alternatively, you can type put <path> , where <path> is the location where the print- ready file was downloaded from the Web. For example, type the following: put /username/des...

Special paper guidelines For more information on Special paper guidelines; Supported paper sizes; Supported paper types; Tray and bin capacity; and Paper orientation see the User Guide at the following link: www.hp.com/go/ cljcm4540mfp_manuals . 150 Chapter 6 Engineering details ENWW

Media attributes and commands This section includes the following information about paper attributes: ● Paper-source commands ● Paper-type commands examples Paper-source commands The PCL 6 Print driver attribute for paper source is ubyte # MediaSource or ubyte_array "string" MediaSource . Se...

Paper-type commands examples The PCL 5 print driver escape sequence for paper type is "Esc&n#Wdpapertype", where "n#" is the number of characters in the paper type plus 1. For example, in the sequence "Esc&n6WdPlain", "Plain" has 5 letters plus 1, for a total ...

File to E-mail utility The File to E-mail utility collects the data specified in an .INI file and then attaches the data files to an e- mail that can be sent to HP Customer Support to assist troubleshooting. The utility runs on the computer, but does not interact with the product. The tool is includ...

Index A Adobe Acrobat Reader printing PDF files without 145 alerts, e-mail Macintosh 134 Alternative Letterhead Mode supported products 43 B Back button, Windows installation dialog boxes 27 blank or preprinted pages 60 options 60 booklet printing Booklet Layout settings 76 C Cancel button, Windows ...