HP BL490C G6 - Manual

Component identification 8 Item Description 11 Mezzanine connector 1 (Type I only) 12 Mezzanine connector 2 (Type I or Type II) 13 TPM connector 14 System maintenance switch 15 Processor socket 2 16 Processor socket 1 The symbols correspond to the symbols located on the interconnect bays. For more i...

Component identification 9 3. Remove the access panel (on page 13 ). 4. Change position 6 of the system maintenance switch to on. 5. Install the access panel (on page 13 ). 6. Install the server blade in the enclosure and power up the server blade. 7. Wait for the POST message that prompts you to ch...

Component identification 10 HP c-Class Blade SUV Cable Item Connector Description 1 Server blade For connecting to the SUV connector on the server blade front panel 2 Video For connecting a video monitor 3 USB For connecting up to two USB devices 4 Serial For trained personnel to connect a null mode...

Operations 11 Operations Power up the server blade The HP BladeSystem Onboard Administrator initiates an automatic power-up sequence when the server blade is installed. If the default setting is changed, use one of the following methods to power up the server blade: • Use a virtual power button sele...

Operations 12 • Use the HP BladeSystem Onboard Administrator GUI to initiate a shutdown: a. Select the Enclosure Information tab, and then select the Overall checkbox in the Device Bays item. b. Initiate a shutdown from the Virtual Power menu: — Select Momentary Press to initiate a controlled shutdo...

Operations 13 Remove the access panel To remove the component: 1. Power down the server blade (on page 11 ). 2. Remove the server blade (on page 12 ). 3. Press the access panel release button. 4. Slide the access panel towards the rear of the server blade, and then lift to remove the panel. Install ...

Setup 14 Setup Overview To install a server blade, complete the following steps: 1. Install and configure an HP BladeSystem c-Class enclosure. 2. Install any server blade options. 3. Install interconnect modules in the enclosure. 4. Connect the interconnect modules to the network. 5. Install a serve...

Setup 15 Interconnect bay numbering and device mapping • HP BladeSystem c7000 Enclosure To support network connections for specific signals, install an interconnect module in the bay corresponding to the embedded NIC or mezzanine signals. Server blade signal Interconnect bay Interconnect bay labels ...

Setup 19 4. Install the server blade. Completing the configuration To complete the server blade and HP BladeSystem configuration, see the overview card that ships with the enclosure.

Hardware options installation 20 Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury fr...

Hardware options installation 21 For hard drive connector locations, see "System board components (on page 7 )." 6. Connect and route the cables. 7. Install the access panel (on page 13 ). 8. Install the server blade (" Installing a server blade " on page 17 ). Memory options IMPORTA...

Hardware options installation 22 • Single- and dual-rank PC3-10600 (DDR-1333) DIMMs operating at 1333 and 1066 MHz • Quad-rank PC3-8500 (DDR-1067) DIMMs operating at 1066 MHz Depending on the processor model, the number of DIMMs installed, and whether UDIMMs or RDIMMs are installed, the memory clock...

Hardware options installation 23 The memory subsystem may be populated with either RDIMMs or UDIMMs, but mixing the two types is not supported. To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and table. Item Description Definition 1 Size — 2 Rank ...

Hardware options installation 24 For the latest memory configuration information, see the QuickSpecs on the HP website

Hardware options installation 25 General DIMM slot population guidelines Observe the following guidelines for all AMP modes: • Populate DIMM slots for a processor only if the processor is installed. • To maximize performance in multi-processor configurations, distribute the total memory capacity bet...

Hardware options installation 26 • Always install DIMMs in channels 1 and 2 for each installed processor. • Do not install DIMMs in channel 3 for any processor. • DIMMs installed on channel 1 and channel 2 of an installed processor must be identical. • In multi-processor configurations, each process...

Hardware options installation 27 • Observe the general DIMM slot population guidelines (on page 25 ). • Always install DIMMs in channels 1 and 2 for each installed processor. • Do not install DIMMs in channel 3 for any processor. • DIMM configuration on channel 1 and channel 2 of a processor must be...

Hardware options installation 29 7. Install the DIMM. 8. Install the DIMM baffle. 9. Connect the hard drive cables. 10. Install the access panel (on page 13 ). 11. Install the server blade (" Installing a server blade " on page 17 ). Processor option WARNING: To reduce the risk of personal i...

Hardware options installation 34 11. Remove the thermal interface protective cover from the heatsink. CAUTION: To avoid damage to the system board, processor socket, and screws, do not overtighten the heatsink screws. Use the wrench supplied with the system to reduce the possibility of overtightenin...

Hardware options installation 36 HP Trusted Platform Module option Use these instructions to install and enable a TPM on a supported server blade. This procedure includes three sections: 1. Installing the Trusted Platform Module board (on page 36 ). 2. Retaining the recovery key/password (on page 37...

Hardware options installation 37 CAUTION: Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the system compromised and take appropriate measures to e...

Hardware options installation 38 key/password is required to enter Recovery Mode after BitLocker™ detects a possible compromise of system integrity. To help ensure maximum security, observe the following guidelines when retaining the recovery key/password: • Always store the recovery key/password in...

Cabling 39 Cabling Hard drive cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. Using the HP c-Class Blade SUV Cable The HP c-Class Blade SUV Cable enables the user to perform server blade administration, configuration, a...

Cabling 40 Numerous configurations are possible. This section offers two possible configurations. For more information, see "USB support and functionality (on page 54 )." Accessing a server blade with local KVM For this configuration, a USB hub is not necessary. To connect additional devices...

Configuration and utilities 42 Configuration and utilities Server blade deployment tools Software drivers and additional components HP offers the following additional software components for server blades: • Health and Wellness driver and IML viewer • iLO 2 Management interface driver • Rack infrast...

Configuration and utilities 43 The c-Class tab enables you to control specific settings for the HP BladeSystem. iLO 2 also provides web-based status for the HP BladeSystem configuration. For detailed information about iLO 2, refer to the HP Integrated Lights-Out User Guide on the HP website

Configuration and utilities 45 Deployment methods Four primary deployment methods are supported: IMPORTANT: To deploy a server blade without the HP Insight Control server deployment, create a bootable diskette or image of a bootable diskette. • PXE deployment (on page 45 ) • CD-ROM deployment (on pa...

Configuration and utilities 46 SmartStart Scripting Toolkit The SmartStart Scripting Toolkit is a server deployment product that allows you to build an unattended automated installation for high-volume server deployments. The SmartStart Scripting Toolkit is designed to support ProLiant BL, ML, DL, a...

Configuration and utilities 47 To deploy with a boot CD: 1. Use the HP c-Class Blade SUV Cable to connect a USB CD-ROM drive to the server blade. Refer to "Connecting locally to a server blade with video and USB devices (on page 39 )." 2. Insert the boot CD into the USB CD-ROM drive. 3. Rebo...

Configuration and utilities 48 iLO virtual floppy To deploy with a boot diskette: 1. Do one of the following: o Insert the boot diskette into the client PC using the iLO 2 Remote Console. o Use iLO 2 to create an image file of the boot diskette. o Copy the image of the boot diskette to a location on...

Configuration and utilities 49 SmartStart assists the deployment process by performing a wide range of configuration activities, including: • Preparing the system for installing "off-the-shelf" versions of leading operating system software • Installing optimized server drivers, management ag...

Configuration and utilities 50 Auto-configuration process The auto-configuration process automatically runs when you boot the server for the first time. During the power-up sequence, the system ROM automatically configures the entire system without needing any intervention. During this process, the ...

Configuration and utilities 51 Configuring mirrored memory To configure mirrored memory: 1. Install the required DIMMs (" Installing DIMMs " on page 27 ). 2. Access RBSU by pressing the F9 key during power-up when the prompt is displayed. 3. Select System Options . 4. Select Advanced Memory ...

Configuration and utilities 52 • Mozilla Firefox 2.0 or later For Linux servers, see the README.TXT file for additional browser and support information. For more information, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the Documentation CD or the HP website

Configuration and utilities 53 Management tools Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND, or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, a...

Configuration and utilities 54 Erase Utility CAUTION: Perform a backup before running the System Erase Utility. The utility sets the system to its original factory state, deletes the current hardware configuration information, including array setup and disk partitioning, and erases all connected har...

Configuration and utilities 55 Internal USB functionality An internal USB connector is available for use with security key devices and USB drive keys. This solution provides for use of a permanent USB key installed in the internal connector, avoiding issues of clearance on the front of the rack and ...

Configuration and utilities 56 HP Insight Server Migration software for ProLiant The HP Insight Server Migration software for ProLiant (SMP) enables administrators to upgrade or replace an existing server blade through server migration. SMP provides an automated, accurate, and affordable method of m...

Configuration and utilities 57 • HP Insight Remote Support Advanced: This software provides comprehensive remote monitoring and proactive service support for nearly all HP servers, storage, network, and SAN environments, plus selected non-HP servers that have a support obligation with HP. It is inte...

Configuration and utilities 58 HP Smart Update Manager The HP Smart Update Manager enables system administrators to upgrade ROM images efficiently across a wide range of servers and options. This tool has the following features: • Works offline and online • Supports Microsoft® Windows® and Linux ope...

Troubleshooting 59 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software mainte...

Troubleshooting 60 Important safety information Before servicing this product, read the Important Safety Information document provided with the server. Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions. This symbol indi...

Troubleshooting 61 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to the floor. • The full weight of the rack rests on the leveling feet. • The stabilizing feet are attached to the rack if it is a single-rack installation. • ...

Troubleshooting 62 o HP recommends you have access to the server documentation for server-specific information. o HP recommends you have access to the SmartStart CD for value-added software and drivers required during the troubleshooting process. Download the current version of SmartStart from the H...

Troubleshooting 63 Always use the recommended minimum configuration above before removing any processors. If you are unable to isolate the issue with the configuration above, you will then remove all all but one of the additional processors. CAUTION: Before removing or replacing any processors, be s...

Troubleshooting 64 do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis flowchart (on page 65 )." The General diagnosis flowchart is a generic troubleshooting process to be used when the problem is not server-specific or is not easily categorized into ...

Troubleshooting 65 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item See 1 "Symptom information (on page 61 )" 2 &#...

Troubleshooting 67 Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.

Troubleshooting 69 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. • Server completes POST with errors Possible problems: • Improperly seated or faulty internal component • Faulty KVM device • F...

Troubleshooting 71 OS boot problems flowchart There are two ways to use SmartStart when diagnosing OS boot problems on a server blade: • Use iLO to remotely attach virtual devices to mount the SmartStart CD onto the server blade. • Use a local I/O cable and drive to connect to the server blade, and ...

Troubleshooting 73 * See the server blade OS boot problems flowchart (on page 71 ) Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents • Server boots, but the internal health LED, external health LED, or component health LED is red ...

Troubleshooting 75 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website

Battery replacement 77 Battery replacement If the server blade no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithi...

Regulatory compliance notices 78 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the pro...

Regulatory compliance notices 79 radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the us...

Regulatory compliance notices 80 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment This Class B dig...

Regulatory compliance notices 81 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recyc...

Regulatory compliance notices 82 Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Pro...

Regulatory compliance notices 83 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of ...

Electrostatic discharge 84 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boar...

Specifications 85 Specifications Environmental specifications Specification Value Temperature range* — Operating 10 ° C to 35 ° C (50 ° F to 95 ° F) Non-operating -30 ° C to 60 ° C (-22 ° F to 140 ° F) Relative humidity (noncondensing)** — Operating 10% to 90% @ 28 ° C (82.4 ° F) Non-operating 5% to...

Technical support 86 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error mess...

Technical support 88 Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repa...

Acronyms and abbreviations 94 Acronyms and abbreviations ABEND abnormal end AMP Advanced Memory Protection ASR Automatic Server Recovery CSR Customer Self Repair DHCP Dynamic Host Configuration Protocol HP SIM HP Systems Insight Manager iLO 2 Integrated Lights-Out 2 IML Integrated Management Log ISE...

Acronyms and abbreviations 96 VCA Version Control Agent VM Virtual Machine WEBES Web-Based Enterprise Service WfM Wired for Management

Index 97 A access panel 13 additional information 59 Advanced ECC memory 24, 25 ASR (Automatic Server Recovery) 53 authorized reseller 86 auto-configuration process 50 Automatic Server Recovery (ASR) 53 B Basic Input/Output System (BIOS) 50, 53 batteries, replacing 77, 82 battery 77, 82 battery repl...