HP BL465c - Manual

Component identification 8 SAS and SATA hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) SAS and SATA hard drive LED combinations Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation On, off, or flashing Alternating amber and blue The drive has fail...

Component identification 9 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Flashing irregularly Amber, flashing regularly (1 Hz) The drive is active, but a predictive failure alert has been received for this drive. Replace the drive as soon as possible. Flashing irregularly Off...

Component identification 10 Item Description 13 DIMM slots (Processor 2 memory banks C and D) 14 HP Smart Array E200i cache module (under hard drive cage) 15 System board thumbscrew The symbols correspond to the symbols located on the interconnect bays. For more information, see the HP ProLiant BL46...

Component identification 11 Position Function Default 8 Reserved Off *To access redundant ROM, set S1, S5, and S6 to ON. HP c-Class Blade SUV Cable Item Connector Description 1 Server blade For connecting to the SUV connector on the server blade front panel 2 Video For connecting a video monitor 3 U...

Operations 12 Operations Power up the server blade The Onboard Administrator initiates an automatic power-up sequence when the server blade is installed. If the default setting is changed, use one of the following methods to power up the server blade: • Use a virtual power button selection through i...

Operations 13 • Use the Onboard Administrator GUI to initiate a shutdown: a. Select the Enclosure Information tab, then select the Overall checkbox in the Device Bays item. b. Initiate a shutdown from the Virtual Power menu: — Select Momentary Press to initiate a controlled shutdown of applications ...

Operations 14 Remove the access panel To remove the component: 1. Power down the server blade (on page 12 ). 2. Remove the server blade (on page 13 ). 3. Lift the access panel latch and slide the access panel to the rear. 4. Remove the access panel. WARNING: To reduce the risk of personal injury fro...

Setup 15 Setup Overview Installation of a server blade requires the following steps: 1. Install and configure an HP BladeSystem c-Class enclosure. 2. Install any server blade options. 3. Install interconnect modules in the enclosure. 4. Connect the interconnect modules to the network. 5. Install a s...

Setup 16 Interconnect bay numbering and device mapping • HP BladeSystem c7000 Enclosure To support network connections for specific signals, install an interconnect module in the bay corresponding to the embedded NIC or mezzanine signals. Server blade signal Interconnect bay Interconnect bay labels ...

Setup 17 • HP BladeSystem c3000 Enclosure and Tower Enclosure Server blade signal Interconnect bay number Interconnect bay label Notes NICs 1, 2 (embedded) 1 — Mezzanine 1 2 Four port cards connect to bay 2 Mezzanine 2 3,4 • Four port cards • Ports 1 and 3 connect to bay 3 • Ports 2 and 4 connect to...

Setup 18 Two types of interconnect modules are available for HP BladeSystem c-Class enclosures: Pass-thru modules and switch modules. For more information about interconnect module options, see the HP website ( http://www.hp.com/go/bladesystem/interconnects ). Installing a server blade CAUTION: To p...

Setup 19 3. Prepare the server blade for installation. 4. Install the server blade. Completing the configuration To complete the server blade and HP BladeSystem configuration, see the overview card that ships with the enclosure.

Hardware options installation 20 Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury fr...

Hardware options installation 21 2. Prepare the hard drive. 3. Install the hard drive. 4. Determine the status of the hard drive from the hot-plug hard drive LEDs (" SAS and SATA hard drive LEDs " on page 8 ). Processor option WARNING: To reduce the risk of personal injury from hot surfaces,...

Hardware options installation 27 Memory options You can expand server memory by installing PC2-5300 Registered DDR2 SDRAM DIMMs. The server supports up to 32 GB of memory using eight 4-GB DIMMs (four DIMMs per processor). NOTE: The Advanced Memory Protection option in RBSU provides additional memory...

Hardware options installation 28 DIMM population order Configuration Bank A 1A and 2A Bank B 3B and 4B Bank C 5C and 6C Bank D 7D and 8D Single processor 1st 2nd — — Dual processor 1st 3rd 2nd 4th Installing DIMMs 1. Power down the server blade (on page 12 ). 2. Remove the server blade (on page 13 )...

Hardware options installation 29 6. Install the DIMM. 7. Install the air baffles. 8. Install the access panel (on page 14 ). 9. Install the server blade (" Installing a server blade " on page 18 ). Mezzanine card option Optional mezzanine cards are classified as Type I mezzanine cards and Ty...

Hardware options installation 30 4. Remove the mezzanine connector cover. 5. Install the mezzanine card. Press down on the connector to seat the board. 6. Install the access panel (on page 14 ). 7. Install the server blade (" Installing a server blade " on page 18 ). HP Smart Array E200i Bat...

Cabling 34 Cabling Using the HP c-Class Blade SUV Cable The HP c-Class Blade SUV Cable enables the user to perform server blade administration, configuration, and diagnostic procedures by connecting video and USB devices directly to the server blade. For SUV cable connectors, see "HP c-Class Bla...

Cabling 35 4. Connect a USB keyboard to the second USB connector. Item Description 1 Monitor 2 USB mouse 3 USB keyboard 4 HP c-Class Blade SUV Cable Accessing a server blade with local media devices Use the following configuration when configuring a server blade or loading software updates and patch...

Software and configuration utilities 37 Software and configuration utilities Server blade deployment tools Software drivers and additional components HP offers the following additional software components for server blades: • Health and Wellness driver and IML viewer • iLO 2 Management interface dri...

Software and configuration utilities 38 To connect to the server blade using iLO 2, install the server blade in an enclosure. Onboard Administrator assigns an IP address to enable iLO 2 connectivity to the server blade. The c-Class tab enables you to control specific settings for the HP BladeSystem....

Software and configuration utilities 40 Deployment methods Three primary deployment methods are supported: IMPORTANT: To deploy a server blade without the RDP, create a bootable diskette or image of a bootable diskette. • PXE deployment (on page 40 ) • CD-ROM deployment (on page 41 ) • Diskette imag...

Software and configuration utilities 42 4. After the server blade boots, follow the normal installation procedure for an OS. Windows Server™ 2003 cannot be installed from a USB CD-ROM on the I/O cable if the hard drive is completely blank (no partitions defined). To install Windows Server™ 2003, use...

Software and configuration utilities 43 Creating a boot diskette The SmartStart Scripting Toolkit provides the tools and information for creating a boot diskette. For details, refer to the SmartStart Scripting Toolkit User Guide and download the latest version of the software from the HP website ( h...

Software and configuration utilities 44 • Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website ( http://www.hp.com/support/smartstart/documentation ). Using RBSU To use RBSU, use the following keys: • To access RBSU,...

Software and configuration utilities 45 primary boot controller), execute RBSU by pressing the F9 key when prompted. After the settings are selected, exit RBSU and allow the server to reboot automatically. For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentati...

Software and configuration utilities 46 also compatible with certain third-party SAN products. For more information, refer to the documentation that ships with the FCA option. For optimal SAN connectivity, observe the following guidelines: • The FCA option is installed correctly in the server blade....

Software and configuration utilities 47 • Setting the controller to be the boot controller If you do not use the utility, ORCA will default to the standard configuration. For more information regarding array controller configuration, refer to the controller user guide. For more information regarding...

Software and configuration utilities 48 For more information about iLO 2 features (which may require an iLO Advanced Pack or iLO Advanced for BladeSystem license), see the iLO 2 documentation on the Documentation CD or on the HP website ( http://www.hp.com/servers/lights-out ). Erase Utility CAUTION...

Software and configuration utilities 49 HP ProLiant Essentials Virtualization Management Software The ProLiant Essentials Virtual Machine Management Pack and ProLiant Essentials Server Migration Pack plug-ins extend HP Systems Insight Manager capabilities to manage virtual machines. The Virtual Mach...

Software and configuration utilities 50 The software installed by Insight Control Environment suites delivers core management functionality for HP ProLiant server and HP BladeSystem lifecycles, including: • Rapid server deployment • Health and performance monitoring • Comprehensive remote control • ...

Software and configuration utilities 51 Internal USB functionality An internal USB connector is available for use with security key devices and USB drive keys. This solution provides for use of a permanent USB key installed in the internal connector, avoiding issues of clearance on the front of the ...

Software and configuration utilities 52 NOTE: The current version of SmartStart provides the memory spare part numbers for the server blade. To download the latest version, see the HP website ( http://www.hp.com/support ). Integrated Management Log The IML records hundreds of events and stores them ...

Software and configuration utilities 53 • For midsize and large environments: HP Insight Remote Support Pack (formerly Service Essentials Remote Support Pack) is targeted for larger environments and is integrated with HP Systems Insight Manager (SIM). It provides comprehensive remote monitoring, not...

Software and configuration utilities 54 System Online ROM flash component utility The Online ROM Flash Component Utility enables system administrators to efficiently upgrade system or controller ROM images across a wide range of servers and array controllers. This tool has the following features: • ...

Troubleshooting 55 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software mainte...

Troubleshooting 56 Important safety information Familiarize yourself with the safety information in the following sections before troubleshooting the server. Important safety information Before servicing this product, read the Important Safety Information document provided with the server. Symbols o...

Troubleshooting 57 WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should att...

Troubleshooting 58 6. Collect all tools and utilities, such as a Torx screwdriver, loopback adapters, ESD wrist strap, and software utilities, necessary to troubleshoot the problem. o You must have the appropriate Health Drivers and Management Agents installed on the server. To verify the server con...

Troubleshooting 59 • Server blade power-on problems flowchart (on page 62 ) • POST problems flowchart (on page 64 ) • OS boot problems flowchart (on page 66 ) • Server fault indications flowchart (on page 68 ) Start diagnosis flowchart Use the following flowchart to start the diagnostic process. Ite...

Troubleshooting 60 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item See 1 "Symptom information (on page 57 )" 2 &#...

Troubleshooting 62 Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.

Troubleshooting 64 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. • Server completes POST with errors Possible problems: • Improperly seated or faulty internal component • Faulty KVM device • F...

Troubleshooting 66 OS boot problems flowchart There are two ways to use SmartStart when diagnosing OS boot problems on a server blade: • Use iLO to remotely attach virtual devices to mount the SmartStart CD onto the server blade. • Use a local I/O cable and drive to connect to the server blade, and ...

Troubleshooting 68 * See the server blade OS boot problems flowchart (on page 66 ) Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on page 48 ) • Server boots, but the internal health LED, external health LED, or component heal...

Troubleshooting 70 POST error messages and beep codes Introduction to POST error messages The error messages and codes in this section include all new messages generated by this server blade. Some messages are informational and do not indicate an error. A server blade generates only the codes that a...

Troubleshooting 71 For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website ( http://www.hp.com/support ). WARNING: To avoid potential problems, ALWAYS read the warnings ...

Battery replacement 72 Battery replacement If the server blade no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithi...

Regulatory compliance notices 73 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the pro...

Regulatory compliance notices 74 energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful inter...

Regulatory compliance notices 75 Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouil...

Regulatory compliance notices 76 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recyc...

Regulatory compliance notices 77 Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Pro...

Regulatory compliance notices 78 Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. To forward them to recycling or proper disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents. For more...

Electrostatic discharge 79 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boar...

Specifications 80 Specifications Environmental specifications Specification Value Temperature range* Operating 10 ° C to 35 ° C (50 ° F to 95 ° F) Shipping -40 ° C to 60 ° C (-40 ° F to 140 ° F) Storage -20°C to 60°C (-4°F to 140°F) Maximum wet bulb temperature 30 ° C (86 ° F) Relative humidity (non...

Technical support 81 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error mess...

Technical support 83 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP ( http://www.hp.com/go/selfrepair ). Riparazione da parte del cliente Per abbreviare i tempi di ri...

Technical support 84 HINWEIS : Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. CSR-Teile werden ab...

Technical support 85 el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del prop...

Acronyms and abbreviations 89 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ADU Array Diagnostics Utility AMP Advanced Memory Protection ASR Automatic Server Recovery BBWC battery-backed write cache BIOS Basic Input/Output System CSR Customer Self Repair DHCP Dynamic ...

Index 91 A access panel 14 ACU (Array Configuration Utility) 45 ADU (Array Diagnostic Utility) 52 ASR (Automatic Server Recovery) 47 Automatic Server Recovery (ASR) 47 B battery 72, 77 battery replacement notice 72, 77 BBWC (battery-backed write cache) 30 beep codes 70 BIOS Serial Console 45 BIOS up...