Page 3 - Contents
Contents 3 Contents Customer self repair ...................................................................................................................... 5 Parts only warranty service..................................................................................................................
Page 5 - Customer self repair; Parts only warranty service
Customer self repair 5 Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identif...
Page 6 - Riparazione da parte del cliente
Customer self repair 6 • Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. • Facultatif - Pièces pour lesquelles la réparation par le client est fa...
Page 7 - Servizio di garanzia per i soli componenti; Customer Self Repair
Customer self repair 7 NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei...
Page 8 - Reparaciones del propio cliente
Customer self repair 8 anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSR-Ersatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an HP zurückgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an HP zurückzuschicken, müs...
Page 9 - Servicio de garantía exclusivo de componentes
Customer self repair 9 Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico. Con el envío de materiales para la sustitución de componentes CSR, HP especificará si los componentes defectuosos deberán devolverse a HP. En aquellos casos en los que sea necesario devolve...
Page 10 - Reparo feito pelo cliente
Customer self repair 10 periode, gewoonlijk vijf (5) werkdagen, retourneren aan HP. Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan HP u voor het vervangende onderdeel kosten i...
Page 11 - Serviço de garantia apenas para peças
Customer self repair 11 Serviço de garantia apenas para peças A garantia limitada da HP pode incluir um serviço de garantia apenas para peças. Segundo os termos do serviço de garantia apenas para peças, a HP fornece as peças de reposição sem cobrar nenhuma taxa. No caso desse serviço, a substituição...
Page 16 - Illustrated parts catalog; Server blade components
Illustrated parts catalog 16 Illustrated parts catalog Server blade components Item Description Spare part number Customer self repair (on page 5 ) Mechanical components 1 Access panel 410303-001 Mandatory 1 2 Hard drive blank 392613-001 Mandatory 1 System components 3 Front panel/hard drive cage as...
Page 22 - Removal and replacement procedures; Required tools; Safety considerations; Preventing electrostatic discharge
Removal and replacement procedures 22 Removal and replacement procedures Required tools You need the following items for some procedures: • T-15 Torx screwdriver (provided inside the access panel) • HP Insight Diagnostics software (" HP Insight Diagnostics " on page 50 ) Safety consideration...
Page 23 - Symbols on equipment; Server blade preparation
Removal and replacement procedures 23 CAUTION: When performing non-hot-plug operations, you must power down the server blade and/or the system. However, it may be necessary to leave the server blade powered up when performing other operations, such as hot-plug installations or troubleshooting. Symbo...
Page 24 - Power down the server blade
Removal and replacement procedures 24 Power down the server blade Before powering down the server blade for any upgrade or maintenance procedures, perform a backup of critical server data and programs. Depending on the Onboard Administrator configuration, use one of the following methods to power do...
Page 25 - Access panel
Removal and replacement procedures 25 4. Place the server blade on a flat, level work surface. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, prop...
Page 26 - Hard drive
Removal and replacement procedures 26 Remove the component as indicated. To replace the blank, slide the blank into the bay until it locks into place. Hard drive To remove the component: 1. Determine the status of the hard drive from the hot-plug SAS hard drive LED combinations (" SAS and SATA h...
Page 27 - FBDIMM
Removal and replacement procedures 27 To replace the component: 1. Prepare the hard drive. 2. Install the hard drive. FBDIMM CAUTION: Use only HP FBDIMMs. FBDIMMs from other sources may adversely affect data integrity. To remove the component: 1. Power down the server blade (on page 24 ). 2. Remove ...
Page 28 - Hard drive backplane
Removal and replacement procedures 28 4. Remove the FBDIMM. To replace the component, reverse the removal procedure. Hard drive backplane Some models of this server blade do not include a hard drive backplane. To remove the component: 1. Power down the server blade (on page 24 ). 2. Remove the serve...
Page 29 - Hard drive backplane retainer
Removal and replacement procedures 29 6. Remove the hard drive backplane. Use the backplane retainer to disengage the hard drive backplane from the connector. To replace the component: 1. Install the hard drive backplane. Press down on the hard drive backplane retainer to seat the board. 2. Install ...
Page 31 - Front panel/hard drive cage assembly
Removal and replacement procedures 31 4. Install the hard drive blanks (" Hard drive blank " on page 25 ). 5. Install the access panel (" Access panel " on page 25 ). 6. Install the server blade. Front panel/hard drive cage assembly To remove the component: 1. Power down the server b...
Page 32 - HP Smart Array E200i Controller cache module
Removal and replacement procedures 32 4. Remove the mezzanine card. To replace the component: 1. Install the mezzanine card. Press down on the connector to seat the card. 2. Install the access panel (" Access panel " on page 25 ). 3. Install the server blade. HP Smart Array E200i Controller ...
Page 33 - HP Smart Array E200i Controller battery pack
Removal and replacement procedures 33 5. Remove all hard drive blanks (" Hard drive blank " on page 25 ). 6. Remove the hard drive backplane (" Hard drive backplane " on page 28 ). 7. Remove the Smart Array E200i Controller cache module. To replace the component, reverse the removal ...
Page 34 - Server blade handle
Removal and replacement procedures 34 8. Remove the Smart Array E200i Controller battery pack. To replace the component, reverse the removal procedure. Server blade handle To remove the component: 1. Power down the server blade (on page 24 ). 2. Remove the server blade (on page 24 ). 3. Remove the a...
Page 35 - Release button
Removal and replacement procedures 35 8. Remove the server blade handle. To replace the component, reverse the removal procedure. Release button To remove the component: 1. Power down the server blade (on page 24 ). 2. Remove the server blade (on page 24 ). 3. Remove the access panel (" Access p...
Page 36 - Heatsink
Removal and replacement procedures 36 8. Remove the release button. To replace the component, reverse the removal procedure. Heatsink WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. To remove the comp...
Page 38 - Processor
Removal and replacement procedures 38 3. Install the heatsink. 4. Install the front panel/hard drive cage assembly (" Front panel/hard drive cage assembly " on page 31 ). 5. Install the hard drive backplane (" Hard drive backplane " on page 28 ). 6. Install the hard drives (" Har...
Page 43 - System board
Removal and replacement procedures 43 System board To remove the component: 1. Power down the server blade (on page 24 ). 2. Remove the server blade (on page 24 ). 3. Remove the access panel (" Access panel " on page 25 ). 4. Remove all hard drives (" Hard drive " on page 26 ). 5. Re...
Page 48 - System battery
Removal and replacement procedures 48 After you replace the system board, you must re-enter the server serial number and the product ID. 1. During the server startup sequence, press the F9 key to access RBSU. 2. Select the System Options menu. 3. Select Serial Number . The following warning is displ...
Page 50 - Diagnostic tools; Troubleshooting resources; HP Insight Diagnostics
Diagnostic tools 50 Diagnostic tools Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software main...
Page 51 - Integrated Management Log; Array Diagnostic Utility
Diagnostic tools 51 This functionality supports operating systems that may not be supported by the server blade. For operating systems supported by the server blade, see the HP website ( http://www.hp.com/go/supportos ). If a significant change occurs between data-gathering intervals, the survey fun...
Page 52 - HP Instant Support Enterprise Edition; Web-Based Enterprise Service
Diagnostic tools 52 HP Instant Support Enterprise Edition ISEE is a proactive remote monitoring and diagnostic tool to help manage your systems and devices, a feature of HP support. ISEE provides continuous hardware event monitoring and automated notification to identify and prevent potential critic...
Page 53 - Server component identification; Front panel components
Server component identification 53 Server component identification Front panel components Item Description 1 Hard drive bay 1 2 Power On/Standby button 3 SUV connector* 4 Hard drive bay 2 5 Server blade handle 6 Release button 7 Serial label pull tab * The SUV connector and the HP c-Class Blade SUV ...
Page 54 - Front panel LEDs
Server component identification 54 Front panel LEDs Item Description Status 1 UID LED Blue = Identified Blue flashing = Active remote management Off = No active remote management 2 Health LED Green = Normal Flashing = Booting Amber = Degraded condition Red = Critical condition 3 NIC 1 LED* Green = N...
Page 55 - SAS and SATA hard drive LEDs; SAS and SATA hard drive LED combinations
Server component identification 55 SAS and SATA hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) SAS and SATA hard drive LED combinations Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation On, off, or flashing Alternating amber and blue The drive ...
Page 56 - System board components
Server component identification 56 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Flashing irregularly Amber, flashing regularly (1 Hz) The drive is active, but a predictive failure alert has been received for this drive. Replace the drive as soon as possible. Flashing irregul...
Page 57 - Mezzanine connector definitions
Server component identification 57 Item Description 12 Enclosure connector The symbols correspond to the symbols located on the interconnect bays. For more information, see the HP ProLiant BL460c Server Blade Installation Instructions that ship with the server blade. Mezzanine connector definitions ...
Page 58 - Hard drive backplane components
Server component identification 58 Position Function Default 5* Password disabled Off 6* Reset configuration Off 7 Reserved Off 8 Reserved Off *To access redundant ROM, set S1, S5, and S6 to ON. Hard drive backplane components Some models of this server blade do not include a hard drive backplane. I...
Page 59 - HP c-Class Blade SUV Cable
Server component identification 59 HP c-Class Blade SUV Cable Item Connector Description 1 Server blade For connecting to the SUV connector on the server blade front panel 2 Video For connecting a video monitor 3 USB For connecting up to two USB devices 4 Serial For trained personnel to connect a nu...
Page 60 - Specifications; Environmental specifications; Server blade specifications
Specifications 60 Specifications Environmental specifications Specification Value Temperature range* Operating 10 ° C to 35 ° C (50 ° F to 95 ° F) Shipping -40 ° C to 60 ° C (-40 ° F to 140 ° F) Storage -20°C to 60°C (-4°F to 140°F) Maximum wet bulb temperature 30 ° C (86 ° F) Relative humidity (non...
Page 61 - Acronyms and abbreviations
Acronyms and abbreviations 61 Acronyms and abbreviations ADU Array Diagnostics Utility BBWC battery-backed write cache CSR Customer Self Repair ESD electrostatic discharge FBDIMM fully buffered DIMM FC Fibre Channel HBA host bus adapter I/O input/output iLO 2 Integrated Lights-Out 2 IML Integrated M...
Page 63 - Index
Index 63 A access panel 16, 25 ADU (Array Diagnostic Utility) 51 Array Diagnostic Utility (ADU) 51 B backplane, hard drive 28, 58 battery 16, 48, 56 battery-backed write cache battery pack 16, 33 buttons 53 C cache module 16, 32 cautions 22 component identification 53, 55 components 16, 53 connector...
