HP BL460C G7 - Manual

Component identification 8 SAS and SATA hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) SAS and SATA hard drive LED combinations Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation On, off, or flashing Alternating amber and blue The drive has fail...

Component identification 9 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Off Steadily amber A critical fault condition has been identified for this drive, and the controller has placed it offline. Replace the drive as soon as possible. Off Amber, flashing regularly (1 Hz) A p...

Component identification 10 Mezzanine connector definitions A PCIe x8 mezzanine connector supports x16 cards at up to x8 speeds. Item PCIe Mezzanine connector 1 x8, Type I mezzanine card only Mezzanine connector 2 x8, Type 1 or II mezzanine card DIMM slot locations DIMM slots are numbered sequential...

Component identification 11 HP c-Class Blade SUV Cable Item Connector Description 1 Server blade For connecting to the SUV connector on the server blade front panel 2 Video For connecting a video monitor 3 USB For connecting up to two USB devices 4 Serial For trained personnel to connect a null mode...

Operations 12 Operations Power up the server blade The Onboard Administrator initiates an automatic power-up sequence when the server blade is installed. If the default setting is changed, use one of the following methods to power up the server blade: • Use a virtual power button selection through i...

Operations 13 a. Select the Enclosure Information tab, and then select the Overall checkbox in the Device Bays item. b. Initiate a shutdown from the Virtual Power menu: — Select Momentary Press to initiate a controlled shutdown of applications and the OS. — Select Press and Hold to initiate an emerg...

Operations 14 Remove the access panel To remove the component: 1. Power down the server blade (on page 12 ). 2. Remove the server blade (on page 13 ). 3. Lift the access panel latch and slide the access panel to the rear. 4. Remove the access panel. WARNING: To reduce the risk of personal injury fro...

Setup 15 Setup Overview Installation of a server blade requires the following steps: 1. Install and configure an HP BladeSystem c-Class enclosure. 2. Install any server blade options. 3. Install interconnect modules in the enclosure. 4. Connect the interconnect modules to the network. 5. Install a s...

Setup 16 Interconnect bay numbering and device mapping • HP BladeSystem c7000 Enclosure To support network connections for specific signals, install an interconnect module in the bay corresponding to the embedded NIC or mezzanine signals. Server blade signal Interconnect bay Interconnect bay labels ...

Setup 18 Connecting to the network To connect the HP BladeSystem to a network, each enclosure must be configured with network interconnect devices to manage signals between the server blades and the external network. Two types of interconnect modules are available for HP BladeSystem c-Class enclosur...

Hardware options installation 21 Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury fr...

Hardware options installation 22 2. Prepare the hard drive. 3. Install the hard drive. 4. Determine the status of the hard drive from the hot-plug SAS hard drive LED combinations (" SAS and SATA hard drive LED combinations " on page 8 ). Processor option WARNING: To reduce the risk of person...

Hardware options installation 27 12. Remove the thermal interface protective cover from the heatsink. 13. Align and install the heatsink. Alternate tightening the screws until the heatsink is seated properly. 14. Install all DIMM baffles. 15. Install the access panel (on page 14 ). Memory options IM...

Hardware options installation 28 • Single- and dual-rank PC3-10600 (DDR-1333) DIMMs operating at 1333 and 1066 MHz • Quad-rank PC3-8500 (DDR-1066) DIMMs operating at 1066 MHz Depending on the processor model, the number of DIMMs installed, and whether UDIMMs or RDIMMs are installed, the memory clock...

Hardware options installation 29 This setting preserves maximum memory subsystem performance. To have DIMMs operate at 1.35V, configure the Maximum Memory Bus Frequency option in the ROM-Based Setup Utility to 1066 MHz. • If there is one quad-rank LVDIMM per channel on any populated memory channel i...

Hardware options installation 30 Memory configurations To optimize server blade availability, the server blade supports the following AMP modes: • Advanced ECC—provides the greatest memory capacity for a given DIMM size, while providing up to 4-bit error correction. This mode is the default option f...

Hardware options installation 31 Mirrored memory configuration Mirroring provides protection against uncorrected memory errors that would otherwise result in server blade downtime. Mirroring is performed at the channel level. Channels 1 and 2 are used; channel 3 is not populated. Data is written to ...

Hardware options installation 32 Advanced ECC population guidelines For Advanced ECC mode configurations, observe the following guidelines: • Observe the general DIMM slot population guidelines (on page 31 ). • DIMMs may be installed individually. Single-processor Advanced ECC population order For A...

Hardware options installation 33 Multi-processor Mirrored Memory population order For Mirrored Memory mode configurations with multiple processors, populate the DIMM slots for each processor in the following order: • RDIMM o First: A and B o Next: D and E o Do not populate slots C or F. • UDIMM o Fi...

Hardware options installation 34 Multi-processor Lockstep population order For Lockstep memory mode configurations with multiple processors, populate the DIMM slots for each processor in the following order: • RDIMM o First: A and B o Next: D and E o Do not populate slots C or F. • UDIMM o First: A ...

Hardware options installation 35 Mezzanine card option Optional mezzanine cards are classified as Type I mezzanine cards and Type II mezzanine cards. The card type determines where it can be installed in the server blade. • Install Type I mezzanine cards on either mezzanine 1 connector or mezzanine ...

Hardware options installation 36 5. Install the mezzanine card. Press down on the connector to seat the board. 6. Install the access panel (on page 14 ). 7. Install the server blade (" Installing a server blade " on page 18 ). Cache module and battery pack option The optional BBWC enabler pr...

Hardware options installation 40 15. Install the hard drive backplane. Press down on the hard drive backplane retainer to seat the board. 16. Install the hard drives (" Hard drive option " on page 21 ). 17. Install the access panel (on page 14 ). 18. Install the server blade (" Installin...

Hardware options installation 41 • Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the system compromised and take appropriate measures to ensure t...

Hardware options installation 44 13. Install the hard drive backplane. Press down on the hard drive backplane retainer to seat the board. 14. Install the access panel (on page 14 ). 15. Install the server blade (" Installing a server blade " on page 18 ). 16. Power up the server blade (on pa...

Cabling 46 Cabling BBWC battery pack cabling • Cache module cabling: Use the 24-inch BBWC battery pack cable. • Mezzanine card cabling: Use the 11.5-inch BBWC battery pack cable. Using the HP c-Class Blade SUV Cable The HP c-Class Blade SUV Cable enables the user to perform server blade administrati...

Cabling 47 • USB mouse • USB CD/DVD-ROM drive • USB diskette drive Numerous configurations are possible. This section offers two possible configurations. For more information, see "USB support and functionality." Accessing a server blade with local KVM For this configuration, a USB hub is no...

Software and configuration utilities 49 Software and configuration utilities Server blade deployment tools HP BladeSystem c-Class Advanced management iLO 3 is a standard component of ProLiant c-Class server blades that provides server health and remote server blade manageability. Its features are ac...

Software and configuration utilities 50 Deployment overview When a PXE-enabled target server blade boots, it obtains an IP address from a DHCP server. The target server blade obtains the name of the NBP from the appropriate boot server. Then, the target server blade uses TFTP to download the NBP fro...

Software and configuration utilities 51 o 64 MB of RAM o 64 MB of free hard drive space o 10-Mb/s network adapter • PXE deployment server (storing boot images) o AMD Athlon™ XP processor (700 MHz or greater recommended), AMD Athlon™ 64 processor, or Intel® Pentium® III or higher processor (500 MHz r...

Software and configuration utilities 52 PXE deployment PXE enables server blades to load an image over the network from a PXE server, and then execute it in memory. The first NIC on the server blade is the default PXE boot NIC, but any of the other NC series NICs can be configured to boot PXE. For m...

Software and configuration utilities 53 • USB CD-ROM (on page 53 ) iLO virtual CD-ROM To deploy with a boot CD: 1. Do one of the following: o Insert the boot CD into the client PC using the iLO 3 Remote Console. o Use iLO 3 to create an image file of the boot CD. o Copy the image of the boot CD to a...

Software and configuration utilities 54 Before beginning the deployment process, connect the server blade to the network. NOTE: For more information about hardware and cabling configurations, see the documents that ship with the enclosure. Two methods are available for diskette image deployment: • i...

Software and configuration utilities 55 • The server blade enclosure management module firmware is up-to-date. Refer to the HP Business Support Center website

Software and configuration utilities 56 Using RBSU To use RBSU, use the following keys: • To access RBSU, press the F9 key during power-up when prompted. • To navigate the menu system, use the arrow keys. • To make selections, press the Enter key. • To access Help for a highlighted configuration opt...

Software and configuration utilities 57 • Access the System Maintenance Menu (which enables you to launch ROM-based Diagnostics or Inspect) by pressing the F10 key. • Access the boot menu by pressing the F11 key. • Force a PXE Network boot by pressing the F12 key. BIOS Serial Console BIOS Serial Con...

Software and configuration utilities 58 • Setting the controller to be the boot controller If you do not use the utility, ORCA will default to the standard configuration. For more information regarding array controller configuration, refer to the controller user guide. For more information regarding...

Software and configuration utilities 59 ROMPaq utility The ROMPaq utility enables you to upgrade the system firmware (BIOS). To upgrade the firmware, insert a ROMPaq USB Key into an available USB port and boot the system. In addition to ROMPaq, Online Flash Components for Windows and Linux operating...

Software and configuration utilities 60 Run the Erase Utility if you must erase the system for the following reasons: • You want to install a new operating system on a server blade with an existing operating system. • You encounter an error when completing the steps of a factory-installed operating ...

Software and configuration utilities 61 HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running. To run this utility, launch the SmartStart CD. HP Insight Diagnostics Online Edition is a web-based application that captures system conf...

Software and configuration utilities 62 HP contractual support agreement. HP Insight Remote Support supplements your monitoring 24 x 7 to ensure maximum system availability by providing intelligent event diagnosis, and automatic, secure submission of hardware event notifications to HP, which will in...

Software and configuration utilities 63 ProLiant Support Packs PSPs represent operating system-specific bundles of ProLiant optimized drivers, utilities, and management agents. Refer to the PSP website

Software and configuration utilities 64 Care Pack HP Care Pack Services offer upgraded service levels to extend and expand bundled services with easy-to-buy, easy-to-use support packages that help you make the most of your server investments. For more information, see the HP website

Troubleshooting 65 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software mainte...

Troubleshooting 66 Important safety information Before servicing this product, read the Important Safety Information document provided with the server. Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions. This symbol indi...

Troubleshooting 67 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to the floor. • The full weight of the rack rests on the leveling feet. • The stabilizing feet are attached to the rack if it is a single-rack installation. • ...

Troubleshooting 68 o HP recommends you have access to the server documentation for server-specific information. o HP recommends you have access to the SmartStart CD for value-added software and drivers required during the troubleshooting process. Download the current version of SmartStart from the H...

Troubleshooting 69 Always use the recommended minimum configuration above before removing any processors. If you are unable to isolate the issue with the configuration above, you will then remove all all but one of the additional processors. CAUTION: Before removing or replacing any processors, be s...

Troubleshooting 70 do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis flowchart (on page 71 )." The General diagnosis flowchart is a generic troubleshooting process to be used when the problem is not server-specific or is not easily categorized into ...

Troubleshooting 71 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item See 1 "Symptom information (on page 67 )" 2 &#...

Troubleshooting 73 Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.

Troubleshooting 75 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. • Server completes POST with errors Possible problems: • Improperly seated or faulty internal component • Faulty KVM device • F...

Troubleshooting 77 OS boot problems flowchart There are two ways to use SmartStart when diagnosing OS boot problems on a server blade: • Use iLO to remotely attach virtual devices to mount the SmartStart CD onto the server blade. • Use a local I/O cable and drive to connect to the server blade, and ...

Troubleshooting 79 * See the server blade OS boot problems flowchart (on page 77 ) Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents • Server boots, but the internal health LED, external health LED, or component health LED is red ...

Troubleshooting 81 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website

Battery replacement 83 Battery replacement If the server blade no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithi...

Regulatory compliance notices 85 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the pro...

Regulatory compliance notices 86 radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the us...

Regulatory compliance notices 87 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment This Class B dig...

Regulatory compliance notices 88 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recyc...

Regulatory compliance notices 89 Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Pro...

Regulatory compliance notices 90 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of ...

Electrostatic discharge 91 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boar...

Specifications 92 Specifications Environmental specifications Specification Value Temperature range* — Operating 10 ° C to 35 ° C (50 ° F to 95 ° F) Non-operating -30 ° C to 60 ° C (-22 ° F to 140 ° F) Relative humidity (noncondensing)** — Operating 10% to 90% @ 28 ° C (82.4 ° F) Non-operating 5% to...

Technical support 93 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error mess...

Technical support 95 Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repa...

Acronyms and abbreviations 101 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection ASR Automatic Server Recovery BBWC battery-backed write cache FC Fibre Channel iLO 3 Integrated Lights-Out 3 IML Integrated Management Log ORCA Option ROM Confi...

Index 103 A access panel 14 acoustics statement for Germany 90 ACU (Array Configuration Utility) 57 additional information 65 Advanced ECC memory 30, 32 Array Configuration Utility (ACU) 57 ASR (Automatic Server Recovery) 58 authorized reseller 93 auto-configuration process 56 Automatic Server Recov...