Page 3 - Contents
Contents 3 Contents Component identification ............................................................................................................... 6 Front panel components .........................................................................................................................
Page 6 - Component identification; Front panel components
Component identification 6 Component identification Front panel components Item Description 1 SUV connector* 2 Serial label pull tab 3 Release button 4 Server blade release lever 5 Power On/Standby button 6 Hard drive bay 1 7 Hard drive bay 2 *The SUV connector and the HP c-Class Blade SUV Cable are...
Page 7 - Front panel LEDs
Component identification 7 Front panel LEDs Item Description Status 1 UID LED Blue = Identified Blue flashing = Active remote management Off = No active remote management 2 Health LED Green = Normal Flashing = Booting Amber = Degraded condition Red = Critical condition 3 Flex-10 NIC 1 LED* Green = N...
Page 8 - SAS and SATA hard drive LEDs; SAS and SATA hard drive LED combinations
Component identification 8 SAS and SATA hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) SAS and SATA hard drive LED combinations Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation On, off, or flashing Alternating amber and blue The drive has fail...
Page 9 - System board components
Component identification 9 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Flashing irregularly Amber, flashing regularly (1 Hz) The drive is active, but a predictive failure alert has been received for this drive. Replace the drive as soon as possible. Flashing irregularly Off...
Page 10 - Mezzanine connector definitions; DIMM slot locations; System maintenance switch
Component identification 10 Item Description 15 Processor socket 1 (populated) 16 TPM connector 17 Cache module connector The symbols correspond to the symbols located on the interconnect bays. For more information, see the HP ProLiant BL460c G6 Server Blade Installation Instructions that ship with ...
Page 11 - HP c-Class Blade SUV Cable
Component identification 11 HP c-Class Blade SUV Cable Item Connector Description 1 Server blade For connecting to the SUV connector on the server blade front panel 2 Video For connecting a video monitor 3 USB For connecting up to two USB devices 4 Serial For trained personnel to connect a null mode...
Page 12 - Operations; Power up the server blade; Power down the server blade
Operations 12 Operations Power up the server blade The Onboard Administrator initiates an automatic power-up sequence when the server blade is installed. If the default setting is changed, use one of the following methods to power up the server blade: • Use a virtual power button selection through i...
Page 13 - Remove the server blade
Operations 13 • Use the Onboard Administrator GUI to initiate a shutdown: a. Select the Enclosure Information tab, then select the Overall checkbox in the Device Bays item. b. Initiate a shutdown from the Virtual Power menu: — Select Momentary Press to initiate a controlled shutdown of applications ...
Page 14 - Remove the access panel
Operations 14 Remove the access panel To remove the component: 1. Power down the server blade (on page 12 ). 2. Remove the server blade (on page 13 ). 3. Lift the access panel latch and slide the access panel to the rear. 4. Remove the access panel. WARNING: To reduce the risk of personal injury fro...
Page 15 - Setup; Overview
Setup 15 Setup Overview Installation of a server blade requires the following steps: 1. Install and configure an HP BladeSystem c-Class enclosure. 2. Install any server blade options. 3. Install interconnect modules in the enclosure. 4. Connect the interconnect modules to the network. 5. Install a s...
Page 16 - Interconnect bay numbering and device mapping
Setup 16 Interconnect bay numbering and device mapping • HP BladeSystem c7000 Enclosure To support network connections for specific signals, install an interconnect module in the bay corresponding to the embedded NIC or mezzanine signals. Server blade signal Interconnect bay Interconnect bay labels ...
Page 18 - Connecting to the network; Installing a server blade
Setup 18 Connecting to the network To connect the HP BladeSystem to a network, each enclosure must be configured with network interconnect devices to manage signals between the server blades and the external network. Two types of interconnect modules are available for HP BladeSystem c-Class enclosur...
Page 21 - Hardware options installation; Introduction; Hard drive option
Hardware options installation 21 Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury fr...
Page 22 - Processor option
Hardware options installation 22 2. Prepare the hard drive. 3. Install the hard drive. 4. Determine the status of the hard drive from the hot-plug SAS hard drive LED combinations (" SAS and SATA hard drive LED combinations " on page 8 ). Processor option WARNING: To reduce the risk of person...
Page 27 - Memory options; Memory subsystem architecture
Hardware options installation 27 14. Align and install the heatsink. Alternate tightening the screws until the heatsink is seated properly. 15. Install all DIMM baffles. 16. Install the access panel (on page 14 ). Memory options IMPORTANT: This server blade does not support mixing RDIMMs and UDIMMs....
Page 28 - DIMM identification
Hardware options installation 28 Channel Slot Slot number 3 F C 5 6 This multi-channel architecture provides enhanced performance in Advanced ECC mode. This architecture also enables the Mirrored Memory and Lockstep memory modes. This server blade supports both Registered PC3 DIMMs (RDIMMs) and Unbu...
Page 29 - Memory configurations; RDIMM maximum memory configurations; UDIMM maximum memory configurations
Hardware options installation 29 Item Description Definition 1 Size — 2 Rank 1R = Single-rank 2R = Dual-rank 4R = Quad-rank 3 Data width x4 = 4-bit x8 = 8-bit 4 Memory speed 10600 = 1333-MHz 8500 = 1067-MHz 5 DIMM type R = RDIMM (registered) E = UDIMM (unbuffered with ECC) For the latest supported m...
Page 30 - Advanced ECC memory configuration; General DIMM slot population guidelines
Hardware options installation 30 Advanced ECC memory configuration Advanced ECC memory is the default memory protection mode for this server blade. Standard ECC can correct single-bit memory errors and detect multi-bit memory errors. When multi-bit errors are detected using Standard ECC, the error i...
Page 31 - Advanced ECC population guidelines; Single-processor Advanced ECC population order; Mirrored Memory population guidelines; Single-processor Mirrored Memory population order
Hardware options installation 31 Populated slots (per channel) Rank Speeds supported (MHz) 1 Quad-rank 1066 2 Single- or dual-rank 1066 Advanced ECC population guidelines For Advanced ECC mode configurations, observe the following guidelines: • Observe the general DIMM slot population guidelines (on...
Page 32 - Multi-processor Mirrored Memory population order; Lockstep Memory population guidelines; Single-processor Lockstep population order
Hardware options installation 32 • UDIMM o First: A and B o Last: D and E o Do not populate slots C or F. After installing the DIMMs, use RBSU to configure the system for Mirrored Memory support (" Configuring mirrored memory " on page 56 ). Multi-processor Mirrored Memory population order F...
Page 33 - Multi-processor Lockstep population order; Installing a DIMM
Hardware options installation 33 o First: A and B o Last: D and E o Do not populate slots C or F. After installing the DIMMs, use RBSU to configure the system for Lockstep memory support (" Configuring lockstep memory " on page 57 ). Multi-processor Lockstep population order For Lockstep mem...
Page 34 - Mezzanine card option
Hardware options installation 34 6. Install the DIMM. 7. Install all DIMM baffles. 8. Install the access panel (on page 14 ). If you are installing DIMMs in a mirrored or lock-step configuration, configure this mode in RBSU (" HP ROM-Based Setup Utility " on page 55 ). Mezzanine card option ...
Page 35 - Cache module and battery pack option
Hardware options installation 35 4. Remove the mezzanine connector cover. 5. Install the mezzanine card. Press down on the connector to seat the board. 6. Install the access panel (on page 14 ). 7. Install the server blade (" Installing a server blade " on page 18 ). Cache module and battery...
Page 39 - HP Trusted Platform Module option
Hardware options installation 39 15. Install the hard drive backplane. Press down on the hard drive backplane retainer to seat the board. 16. Install the hard drives (" Hard drive option " on page 21 ). 17. Install the access panel (on page 14 ). 18. Install the server blade (" Installin...
Page 40 - Installing the Trusted Platform Module board
Hardware options installation 40 • Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the system compromised and take appropriate measures to ensure t...
Page 43 - Retaining the recovery key/password
Hardware options installation 43 13. Install the hard drive backplane. Press down on the hard drive backplane retainer to seat the board. 14. Install the access panel (on page 14 ). 15. Install the server blade (" Installing a server blade " on page 18 ). 16. Power up the server blade (on pa...
Page 45 - Cabling; BBWC battery pack cabling; Using the HP c-Class Blade SUV Cable
Cabling 45 Cabling BBWC battery pack cabling • Cache module cabling: Use the 24-inch BBWC battery pack cable. • Mezzanine card cabling: Use the 11.5-inch BBWC battery pack cable. Using the HP c-Class Blade SUV Cable The HP c-Class Blade SUV Cable enables the user to perform server blade administrati...
Page 46 - Accessing a server blade with local KVM; Accessing local media devices
Cabling 46 • USB keyboard • USB mouse • USB CD/DVD-ROM drive • USB diskette drive Numerous configurations are possible. This section offers two possible configurations. For more information, see "USB support and functionality (on page 63 )." Accessing a server blade with local KVM For this c...
Page 48 - Software and configuration utilities; Server blade deployment tools; Software drivers and additional components
Software and configuration utilities 48 Software and configuration utilities Server blade deployment tools Software drivers and additional components HP offers the following additional software components for server blades: • Health and Wellness driver and IML viewer • iLO 2 Management interface dri...
Page 49 - Network-based PXE deployment; Deployment overview
Software and configuration utilities 49 To connect to the server blade using iLO 2, install the server blade in an enclosure. Onboard Administrator assigns an IP address to enable iLO 2 connectivity to the server blade. The c-Class tab enables you to control specific settings for the HP BladeSystem....
Page 51 - Deployment methods; PXE deployment; HP ProLiant Essentials Rapid Deployment Pack
Software and configuration utilities 51 Deployment methods Four primary deployment methods are supported: IMPORTANT: To deploy a server blade without the RDP, create a bootable diskette or image of a bootable diskette. • PXE deployment (on page 51 ) • CD-ROM deployment (on page 52 ) • Diskette image...
Page 53 - Diskette image deployment; Creating a boot diskette; iLO virtual floppy
Software and configuration utilities 53 4. After the server blade boots, follow the normal installation procedure for an OS. Windows Server® 2003 cannot be installed from a USB CD-ROM on the HP c-Class Blade SUV Cable if the hard drive is completely blank (no partitions defined). To install Windows ...
Page 54 - SAN configuration; Configuration tools; SmartStart software
Software and configuration utilities 54 2. Remotely access the server blade through iLO 2. Refer to "HP BladeSystem c-Class advanced management (on page 48 )." 3. Click the Virtual Devices tab. 4. Select Virtual Media . 5. Use the Virtual Media applet to select the local diskette or image fi...
Page 55 - HP ROM-Based Setup Utility; Using RBSU; Auto-configuration process
Software and configuration utilities 55 • Installing software drivers directly from the CD. With systems that have internet connection, the SmartStart Autorun Menu provides access to a complete list of ProLiant system software. • Enabling access to the Array Configuration Utility (on page 57 ), Arra...
Page 56 - Boot options; Configuring mirrored memory
Software and configuration utilities 56 intervention. During this process, the ORCA utility, in most cases, automatically configures the array to a default setting based on the number of drives connected to the server. NOTE: The server may not support all the following examples. NOTE: If the boot dr...
Page 57 - Configuring lockstep memory; Array Configuration Utility
Software and configuration utilities 57 3. Select System Options . 4. Select Advanced Memory Protection . 5. Select Mirrored Memory with Advanced ECC Support . 6. Press the Enter key. 7. Press the Esc key to exit the current menu or press the F10 key to exit RBSU. For more information on mirrored me...
Page 58 - Re-entering the server serial number and product ID; Management tools; Automatic Server Recovery
Software and configuration utilities 58 The utility also provides support for the following functions: • Reconfiguring one or more logical drives • Viewing the current logical drive configuration • Deleting a logical drive configuration • Setting the controller to be the boot controller If you do no...
Page 59 - ROMPaq utility; Erase Utility; StorageWorks library and tape tools
Software and configuration utilities 59 ROMPaq utility The ROMPaq utility enables you to upgrade the system firmware (BIOS) or Lights-Out 100 firmware. To upgrade the firmware, insert a ROMPaq diskette into the diskette drive or ROMPaq USB Key into an available USB port and boot the system. The ROMP...
Page 60 - HP Systems Insight Manager; HP ProLiant Essentials Vulnerability and Patch Management Pack
Software and configuration utilities 60 For more information, and to download the utility, refer to the StorageWorks L&TT website ( http://h18006.www1.hp.com/products/storageworks/ltt ). HP Systems Insight Manager HP SIM is a web-based application that allows system administrators to accomplish ...
Page 61 - HP Insight Server Migration software for ProLiant
Software and configuration utilities 61 The Vulnerability and Patch Management Pack is an all-in-one vulnerability assessment and patch management tool. It enables you to gain the upper hand in the war against hackers, worms, and Trojan software that exploit software security vulnerabilities by: • E...
Page 62 - HP Insight Control Environment Suites
Software and configuration utilities 62 HP Insight Control Environment Suites HP Insight Control Environment and Insight Control Environment for BladeSystem are integrated suites of software that simplify the management of HP infrastructures. The HP Insight Control Environment suites are licensing o...
Page 63 - Safety and security benefits; USB support and functionality; USB support; Diagnostic tools; HP Insight Diagnostics
Software and configuration utilities 63 NOTE: The server ships with the same version programmed on each side of the ROM. Safety and security benefits When you flash the system ROM, ROMPaq writes over the backup ROM and saves the current ROM as a backup, enabling you to switch easily to the alternate...
Page 64 - HP Insight Diagnostics survey functionality; Integrated Management Log; Array Diagnostic Utility
Software and configuration utilities 64 HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running. To run this utility, launch the SmartStart CD. HP Insight Diagnostics Online Edition is a web-based application that captures system conf...
Page 65 - Remote support and analysis tools; HP Insight Remote Support software; Keeping the system current; Drivers
Software and configuration utilities 65 that may require attention. ADU can be accessed from the SmartStart CD (" SmartStart software " on page 54 ) or downloaded from the HP website ( http://www.hp.com ). Remote support and analysis tools HP Insight Remote Support software HP Insight Remote...
Page 66 - System Online ROM flash component utility
Software and configuration utilities 66 the HP website ( http://www.hp.com/support ). For more information, see the documentation provided with the SmartStart CD. If you do not use the SmartStart CD to install an OS, drivers for some of the new hardware are required. These drivers, as well as other ...
Page 67 - Change control and proactive notification
Software and configuration utilities 67 To download the tool and for more information, see the HP website ( http://www.hp.com/support ). Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and...
Page 68 - Troubleshooting; Troubleshooting resources; Pre-diagnostic steps
Troubleshooting 68 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software mainte...
Page 69 - Important safety information; Symbols on equipment
Troubleshooting 69 Important safety information Familiarize yourself with the safety information in the following sections before troubleshooting the server. Important safety information Before servicing this product, read the Important Safety Information document provided with the server. Symbols o...
Page 70 - Symptom information
Troubleshooting 70 WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should att...
Page 71 - Service notifications; Loose connections; Troubleshooting flowcharts
Troubleshooting 71 6. Collect all tools and utilities, such as a Torx screwdriver, loopback adapters, ESD wrist strap, and software utilities, necessary to troubleshoot the problem. o You must have the appropriate Health Drivers and Management Agents installed on the server. To verify the server con...
Page 72 - Start diagnosis flowchart
Troubleshooting 72 • Server blade power-on problems flowchart (on page 75 ) • POST problems flowchart (on page 77 ) • OS boot problems flowchart (on page 79 ) • Server fault indications flowchart (on page 81 ) Start diagnosis flowchart Use the following flowchart to start the diagnostic process. Ite...
Page 73 - General diagnosis flowchart
Troubleshooting 73 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item See 1 "Symptom information (on page 70 )" 2 &#...
Page 75 - Server blade power-on problems flowchart
Troubleshooting 75 Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.
Page 77 - POST problems flowchart
Troubleshooting 77 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. • Server completes POST with errors Possible problems: • Improperly seated or faulty internal component • Faulty KVM device • F...
Page 79 - OS boot problems flowchart
Troubleshooting 79 OS boot problems flowchart There are two ways to use SmartStart when diagnosing OS boot problems on a server blade: • Use iLO to remotely attach virtual devices to mount the SmartStart CD onto the server blade. • Use a local I/O cable and drive to connect to the server blade, and ...
Page 81 - Server fault indications flowchart
Troubleshooting 81 * See the server blade OS boot problems flowchart (on page 79 ) Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on page 60 ) • Server boots, but the internal health LED, external health LED, or component heal...
Page 83 - POST error messages and beep codes
Troubleshooting 83 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website ( http://www.hp.com/support ). WARNING: To avoid potential ...
Page 84 - Battery replacement
Battery replacement 84 Battery replacement If the server blade no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithi...
Page 86 - Regulatory compliance notices; Regulatory compliance identification numbers; Federal Communications Commission notice; FCC rating label; Class B equipment
Regulatory compliance notices 86 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the pro...
Page 87 - Modifications
Regulatory compliance notices 87 energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful inter...
Page 88 - European Union regulatory notice; Disposal of waste equipment by users in private
Regulatory compliance notices 88 Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouil...
Page 89 - Japanese notice
Regulatory compliance notices 89 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recyc...
Page 90 - Chinese notice; Laser compliance
Regulatory compliance notices 90 Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Pro...
Page 91 - Taiwan battery recycling notice
Regulatory compliance notices 91 Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. To forward them to recycling or proper disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents. For more...
Page 92 - Electrostatic discharge; Preventing electrostatic discharge
Electrostatic discharge 92 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boar...
Page 93 - Specifications; Environmental specifications; Server blade specifications
Specifications 93 Specifications Environmental specifications Specification Value Temperature range* Operating 10 ° C to 35 ° C (50 ° F to 95 ° F) Shipping -40 ° C to 60 ° C (-40 ° F to 140 ° F) Storage -20°C to 60°C (-4°F to 140°F) Maximum wet bulb temperature 30 ° C (86 ° F) Relative humidity (non...
Page 94 - Technical support; Before you contact HP
Technical support 94 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error mess...
Page 96 - Riparazione da parte del cliente; Customer Self Repair
Technical support 96 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP ( http://www.hp.com/go/selfrepair ). Riparazione da parte del cliente Per abbreviare i tempi di ri...
Page 97 - Reparaciones del propio cliente
Technical support 97 HINWEIS : Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. CSR-Teile werden ab...
Page 98 - Reparo feito pelo cliente
Technical support 98 el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del prop...
Page 102 - Acronyms and abbreviations
Acronyms and abbreviations 102 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ADU Array Diagnostics Utility AMP Advanced Memory Protection ASR Automatic Server Recovery BBWC battery-backed write cache FC Fibre Channel iLO 2 Integrated Lights-Out 2 IML Integrated Manage...
Page 104 - VCA; VCRM
Acronyms and abbreviations 104 VCA Version Control Agent VCRM Version Control Repository Manager
Page 105 - Index
Index 105 A access panel 14 acoustics statement for Germany 91 ACU (Array Configuration Utility) 57 additional information 68 ADU (Array Diagnostic Utility) 64 Advanced ECC memory 30, 31 Array Configuration Utility (ACU) 57 Array Diagnostic Utility (ADU) 64 ASR (Automatic Server Recovery) 58 authori...
