Page 4 - Contents; Welcome
Contents 1 Welcome .................................................................................................................3 Find more information .............................................................................................3Printer parts .......................................
Page 6 - Find more information
1 Welcome Thank you for purchasing an HP Photosmart Pro B9100 series printer.Designed especially for professional and serious amateur photographers, this printerprovides the following advanced technologies and features: ● An 8-color system that yields rich, bright, fade-resistant, and color-accurate...
Page 7 - Note; Printer parts
– Order supplies – Start HP Photosmart Premier software After you have installed the HP Photosmart printer software on a computer, openand explore the HP Solution Center. Windows : Right-click the HP Digital Imaging Monitor icon on the Windows taskbar, and then click Launch/Show HP Solution Center ....
Page 8 - Back of printer
Back of printer 1 USB port : Use this port to connect the printer to a computer. 2 Ethernet port : Use this port to connect the printer to a network. 3 Rear door : Remove this door to clear paper jams. 4 Rear paper slot : Print jobs from the specialty media tray pass back and forth through this slot...
Page 9 - Paper trays
Paper trays 1 Main tray : Place a stack of photo paper, plain paper, or other non-rigid media in this tray for printing. Load the media in portrait orientation and with the side to be printed facing down . Squeeze the main tray release to lengthen or shorten the main tray, depending on the size of p...
Page 10 - Main tray
Main tray 1 Paper-width guide : Adjust this guide to fit close to the left edge of the paper in the tray by pressing the button on the front of the guide and sliding the guide across. 2 Paper-size markings : Refer to these markings to guide you for loading paper in the correct orientation. 3 Main tr...
Page 11 - Printer menu; Print test page; Print sample page
Control panel 1 Printer screen : Use this screen to view menus and messages. 2 Menu : Press to view the printer menu. 3 Previous : Press to navigate to a previous menu option. 4 OK : Press to select a menu option or respond to a prompt on the printer screen. 5 Next : Press to navigate to the next me...
Page 12 - HP Advanced Photo Paper - Glossy
● Network settings : – Show IP address : Select this option to view the printer IP address (a numeric address that identifies the printer on a network). – Print network settings page : Select this option to print a network configuration page that you can use to troubleshoot network connections or fo...
Page 14 - Basic printing; Media trays
2 Basic printing This section contains the following topics: ● Media trays ● Load the main tray ● Load the specialty media tray ● Choose the right paper or other media ● Tips ● Print from a software program ● Change print settings ● Set the default print settings ● Make the HP Photosmart Pro B9100 s...
Page 15 - Load the main tray; Tip
Media Main tray Specialty media tray Examples: Canvas; PhotoRag; Watercolor paper Rigid Media Examples: Photo board Not supported Recommended Any media thicker than1.5 mm Not supported Not supported Note You do not need to remove media from the main tray before you use the specialty media tray. Load...
Page 16 - Be sure to adjust the length of the main; Load the specialty media tray
If you extended or removed the main tray to load paper, push in the main tray to theend of the paper by squeezing the release and pushing in the tray, and push the trayback into the printer until it is fully seated. Be sure to adjust the length of the main tray and reseat the tray in the printer bef...
Page 18 - raised edge; tray; OK
Align the right edge of the media against the raised edge of the tray and not against the side of the printer. Misaligned media can result in skewing or other printingproblems, including paper jams. Tip If the media is curled, you can open the top door to check that the media feeds under the rollers...
Page 19 - with the side to be printed facing up
2. Pull out the output tray extension by holding the output tray with one hand and pullingout the extension with your other hand. Flip up the paper catch at the end of theoutput tray extension to prevent paper from falling onto the floor. 3. Load one sheet of canvas media with the side to be printed...
Page 21 - Choose the right paper or other media; To print; Specialty media; Warning
Note Store media in a plastic bag to prevent curling. 5. Press OK on the printer. Note When you print on certain types of media, the printer does not fully eject the media from the printer. Grasp the media with both hands and pull it from thefront of the printer. Choose the right paper or other medi...
Page 22 - Supported sizes; Metric
Supported sizes Both trays support paper sizes ranging from 7.6 x 12.7 cm to 32 x 48 cm (3 x 5 inchesto 13 x 19 inches), including: Metric ● 10 x 15 cm (with or without tab) ● Panorama 10 x 30 cm ● 13 x 18 cm ● A3 ● A4 (including Panorama) ● A5 ● A6 ● B4 ● B5 ● E Imperial ● Index card 3 x 5 inches ●...
Page 23 - Tips; Keep your paper in good condition for printing; Print from a software program
Envelopes ● Envelope No. 10 ● A2 envelope ● C6 envelope ● DL envelope Warning Do not load media thicker than 1.5 mm, as it can damage the printer. Tips Keep your paper in good condition for printing ● Store the photo paper in its original packaging or in a resealable plastic bag toprevent excessive ...
Page 26 - Print in grayscale; Set the default print settings
4. In the Paper Type pop-up menu, click the appropriate paper type. 5. Choose any other print settings that you want, and then click Print . Print in grayscale You can print documents or photos in grayscale for dramatic black and white photos. To print in grayscale (Windows) 1. Open the Printer Prop...
Page 27 - Optimize print quality for slow computers
3. In the Presets pop-up menu, choose Save as . 4. Type the name of your new preset, and then click OK . Optimize print quality for slow computers The HP Photosmart Pro B9180 printer is capable of printing large images at highresolution. The associated files for such images are necessarily very larg...
Page 28 - Color management; What is color management?
3 Color management This section contains the following topics: ● What is color management? ● Use the HP Photosmart Pro print plug-in for Adobe Photoshop® ● Use application-based color management ● Use printer-based color management Note In this user guide, printer software refers to the HP Photosmar...
Page 29 - Choose a color management strategy; Print with Preview
Choose a color management strategy Use the HP PhotosmartPro print plug-in for AdobePhotoshop® . Use application-basedcolor management . Use printer-based colormanagement . ● Advanced colormanagement ● Uses the AdobePhotoshop algorithmsto produce highresolution prints ● Single streamlineddialog box w...
Page 30 - Use application-based color management
Start the HP Photosmart Pro print plug-in To start the plug-in 1. Open an image in Adobe Photoshop. 2. Select File , point to Automate , and then click Photosmart Pro print... . The print preview area in the plug-in dialog box displays the current image in a scaledsize in its true aspect ratio. Pape...
Page 32 - Use printer-based color management
Mac users a. Choose Paper Type/Quality in the Print dialog box. b. Choose Application Managed Colors from the Color pop-up menu. c. Select an appropriate paper type from the Paper pop-up menu. 8. Click Print . Use printer-based color management The HP Photosmart Pro B9100 series printer offers built...
Page 36 - Care and maintenance; Leave the printer on; Replace the ink cartridges
4 Care and maintenance This section contains the following topics: ● Leave the printer on ● Replace the ink cartridges ● Replace faulty printheads ● Clean the printer ● Align and calibrate the printer ● Print a test page ● Print a sample page ● Download printer software updates ● Uninstall the print...
Page 37 - Check the ink levels; Show ink level percentage
Check the ink levels To check the ink levels from the printer 1. Press Menu on the printer. 2. Press until you see Show ink level percentage on the printer screen. 3. Press OK . 4. Press to see the percentage of ink remaining in each ink cartridge. Note The ink levels shown are an estimate only. Act...
Page 38 - To replace the ink cartridges
If you are replacing ink cartridges, check that you are using the correct cartridges. To replace the ink cartridges 1. Open the ink cartridge door by pressing the raised bumps at the top of the door untilthe door clicks open. 2. Remove the ink cartridges that need to be replaced. Grasp a cartridge a...
Page 39 - Replace faulty printheads
Note All eight cartridges and four printheads must be correctly installed for the printer to work. If this is the first time you are installing the ink cartridges andprintheads, see the Quick Start guide for information on the initial set up of ink cartridges and printheads. If you need to replace t...
Page 40 - To replace printheads
To replace printheads 1. Open the top door. 2. Press and hold OK until the printhead assembly moves to the left side of the printer and stops. 3. Raise the blue printhead assembly cover. Before you begin, notice the metal barthat holds down the cover. Pull the cover forward by the handle so that it ...
Page 42 - Clean the printer; To clean the outside of the printer
11. Lower the open printhead assembly cover so that it clips under the metal bar, and then fold the cover back down to its original position. 12. Close the top door. The printer automatically performs printhead alignment and color calibration. Makesure that you have loaded HP Advanced Photo Paper - ...
Page 43 - Do not clean inside the printer; To clean the printheads automatically; Clean the printhead nozzles manually; Clean printheads
Do not clean inside the printer Clean the printheads automatically If you notice white lines or single-color streaks on the photos you print, the printheadsmight need to be cleaned. To clean the printheads automatically 1. Press Menu on the printer control panel. 2. Select Clean printheads , and the...
Page 46 - Print a sample page; Download printer software updates
Note The ink levels shown on the test page are an estimate only. Actual ink volumes may vary. Print a sample page You can print a sample page to verify that the printer can successfully print a photo. Ifyou are having trouble printing a photo from your software program, use this option aspart of the...
Page 47 - Uninstall the printer software
3. Choose Hewlett-Packard , point to Photosmart , and then click HP Photosmart Update . 4. Follow the onscreen instructions to check for software updates.If you are behind a firewall, you need to enter the proxy server information in theupdater. Note You can also download printer software updates by...
Page 48 - Troubleshooting; Printer software installation problems
5 Troubleshooting The printer is designed to be reliable and easy to use, but if you have any problems, referto this section for possible solutions. It contains information about the following topics: ● Printer software installation problems ● Printer hardware problems ● Printing problems ● Error me...
Page 49 - Printer hardware problems
The Found New Hardware Wizard opens but doesn’t recognize the printer(Windows only) Cause You might have connected the USB cable before completing the software installation. Solution Disconnect the USB cable and restart the software installation. Connect the USB cable when prompted during software i...
Page 50 - Printing problems
The Attention light flashed amber briefly after I turned the printer off Solution This is a normal part of the power-down process; it does not indicate a problem with the printer. The printer is plugged in but will not turn on Solution ● The printer might have drawn too much power. Unplug the printe...
Page 54 - Paper errors
Paper errors Before contacting HP support, read this section for troubleshooting tips or go to the onlinesupport services at www.hp.com/support . The name of HP support services may vary by country/region. Tip View the How do I? animations available from the HP Solution Center to see how to load pap...
Page 55 - Printer setup errors; Priming
Error message: Automatic paper sensor failed. Solution The automatic paper sensor is obstructed or damaged. Try moving the printer out of direct sunlight, and then press OK and try printing again. If this does not work, go to www.hp.com/support or contact HP support. The name of HP support services ...
Page 56 - Ink cartridge and printhead errors
Error message: Non-optimal alignment. To realign – select Align printheads. PressOK to continue. Solution Printhead alignment was unsuccessful. Select Align printheads , and then press OK to perform the printhead alignment again. For best results, make sure you have loaded HP Advanced Photo Paper - ...
Page 57 - Network errors
Error message: Replace the following ink cartridge(s) soon —OR— The ink in thefollowing ink cartridge(s) is nearing its expiration date —OR— The original HP inkin the following ink cartridge(s) has been depleted. Solution Press OK to continue, or replace the specified cartridge(s). For more informat...
Page 60 - HP support; Support process; If you have a problem, follow these steps:; HP support by phone; Phone support period
6 HP support ● Support process ● HP support by phone ● Additional warranty options Support process If you have a problem, follow these steps: 1. Check the documentation that came with the HP Photosmart printer. 2. Visit the HP online support Web site at www.hp.com/support . HP online support is avai...
Page 61 - After the phone support period; Additional warranty options
● Messages that appear when the situation occurs ● Answers to these questions:– Has this situation happened before? – Can you re-create it? – Did you add any new hardware or software to your computer at about the timethat this situation began? – Did anything else occur prior to this situation (such ...
Page 63 - Internet connection
1 Cable or DSL modem connecting the networked devices to broadband Internet access 2 A network access point (hub, switch, or router) into which all the devices are connected through ethernetcables Networked devices connect to each other through a central device. The most common types include: ● Hubs...
Page 65 - Install the printer software on a Windows computer
After you finish connecting the printer to the network, install the printer software. You cannot printfrom a computer until you do the software installation. ● Install the printer software on a Windows computer ● Install the printer software on a Mac Install the printer software on a Windows compute...
Page 66 - Install the printer software on a Mac
e. In the Confirm Settings screen, click Next . f. Follow the onscreen instructions. 5. When prompted, click Finish to exit the installation. Install the printer software on a Mac Note Set up the printer as indicated in the Quick Start guide that came in the box. Installation time can take 3-4 minut...
Page 68 - Specifications; System requirements
B Specifications This section lists the minimum system requirements for installing the HP Photosmart printersoftware, and provides selected printer specifications. System requirements Component Windows Mac Operating system Microsoft ® Windows 2000 Professional, XP Home,XP Professional, orXP Professi...
Page 69 - Printer specifications
Printer specifications Category Specifications Connectivity USB 2.0 High speed Ethernet 802.3 Dimensions Weight : 17.1 kg (37.7 lbs) Height : 235 mm (9.2 inches) Width : 675 mm (26.6 inches) Depth : 430 mm (16.9 inches) Environmental specifications Recommended during operation : 15–35° C (59–95° F),...
Page 72 - HP Warranty
C HP Warranty HP Photosmart Pro B9100 series User Guide 69
Page 74 - Index
Index A after the support period 58aligning printheads. See calibrating the printer alignment page 42attention light 8 B buttons 8 C calibrating the printer 42calling HP support 57care and maintenance 33cartridges. See ink cartridges cleaning printer 39printheads automatically 40 printheads manually...