HP B8S43AW#ABA - Manual

2 External component identification Display Item Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicatewith WLANs (select models only). (2) WWAN antennas (2)* Send and receive wireless signals to communicatewith WWANs (select models only). (3) Internal micropho...

Item Component Description (5) Webcam (select models only) Records video and captures still photographs. For information on using the webcam: ● Windows 8 — Access Help and Support. From theStart screen, type h , and then select Help and Support . ● Windows 7 — Select Start > All Programs > Com...

Keys NOTE: Your computer may look slightly different from the illustration in this section. Item Component Description (1) esc key Displays system information when pressed in combinationwith the fn key. (2) fn key Executes frequently used system functions when pressedin combination with a function k...

TouchPad Item Component Description (1) Pointing stick Moves the pointer and selects or activates items onthe screen. (2) Left pointing stick button Functions like the left button on an external mouse. (3) TouchPad on/off button Turns the TouchPad on or off. (4) TouchPad zone Moves the pointer and s...

Left side Item Component Description (1) Power connector Connects an AC adapter. (2) RJ-45 (network) jack Connects a network cable. The RJ-45 jack has twoactivity indicator lights. ● Amber: Activity is occurring on the network. ● Green: The network is connected. (3) RJ-11 (modem) jack (select models...

Right side Item Component Description (1) ExpressCard slot Supports optional 34-mm ExpressCards. (2) Media Card Reader Supports MultiMediaCard and Secure Digital (SD) Carddigital card formats. (3) Audio-out (headphone) jack/Audio-in(microphone) jack Connects optional powered stereo speakers,headphon...

Service tag When ordering parts or requesting information, provide the computer serial number and model numberprovided on the service tag. It is necessary to remove the battery to obtain these numbers. See Battery on page 50 for battery removal instructions. Item Description Function (1) Product nam...

Mass storage device Item Description Spare part number (1) Hard drive (does not include hard drive bracket, hard drive connector adapter, or screws): 750-GB, 7200-rpm, 9.5-mm 633252-001 500-GB, 7200-rpm, 9.5-mm SED 683801-001 500-GB, 7200-rpm, 9.5-mm 634925-001 320-GB, 7200-rpm, 9.5-mm 634862-001 Ha...

Miscellaneous parts Component Spare part number AC adapter: 65-W HP Smart AC adapter (PFC, RC/V, EM, 3-wire) 693710-001 65-W HP Smart AC adapter (non-PFC, RC/V, 3-wire) 693711-001 65-W HP Travel AC adapter (non-PFC, 3-wire) 693716-001 Computer carrying case: HP basic carrying case 455084-001 HP esse...

4 Removal and replacementprocedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 and P1 screw drivers Service considerations The following sec...

Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether thecomputer is o...

Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible strapswith a minimum of one megohm ±10% resistance in the ground cords. To provide proper ...

Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 67 screws that must be removed, replaced, and/or loosened when servicing thecomputer. Make special note of each screw size and location during removal and replacement. Service tag When ord...

Item Component Description (4) Warranty period This number describes the duration of the warrantyperiod for the computer. (5) Model description This is the alphanumeric identifier used to locatedocuments, drivers, and support for the computer. Computer feet The computer feet are rubber pads that are...

SIM NOTE: This section applies only to computer models with WWAN capability. NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow the...

Service cover Description Spare part number Includes label indicating “Made in China” 685400-001 Includes label indicating country of origin 703148-001 Before removing the service cover, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, tu...

Memory module NOTE: Primary and expansion memory is installed in a stacked configuration in the bottom of the computer. Description Spare part number 8-GB memory module (PC3, 12800, 1600-MHz) 670034-001 4-GB memory module (PC3, 12800, 1600-MHz) 641369-001 2-GB memory module (PC3, 12800, 1600-MHz) 65...

Speaker assembly Description Spare part number Speaker assembly (includes cable) 651377-001 Before removing the speaker assembly, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through the oper...

Optical drive NOTE: The optical drive spare part kit includes the optical drive bezel and optical drive bracket. Description Spare part number DVD±RW Double-Layer with SuperMulti Drive 685502-001 DVD-ROM Drive 685419-001 Before removing the optical drive, follow these steps: 1. Turn off the computer...

Hard drive NOTE: The hard drive spare part kit does not include the hard drive bracket or screws. Description Spare part number 750-GB, 7200-rpm, 9.5-mm 633252-001 500-GB, 7200-rpm, 9.5-mm SED 683801-001 500-GB, 7200-rpm, 9.5-mm 634925-001 320-GB, 7200-rpm, 9.5-mm 634862-001 Hard Drive Hardware Kit ...

Reverse this procedure to reassemble and install the hard drive. Fan Description Spare part number Fan (includes cable) 651378-001 Before removing the fan, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shu...

3. Remove the fan (3) . Reverse this procedure to install the fan. WWAN module NOTE: The WWAN module and the WLAN module are not interchangeable. Description Spare part number HP hs2350 HSPA+ Mobile Broadband Module 710788-001 HP lt2523 LTE/HSPA+ Mobile Broadband Module 710790-001 HP lt2522 LTE/EV-D...

WLAN module Description Spare part number Atheros WB225 1×1 802.11b/g/n Bluetooth Combo Adapter 675794-001 Broadcom 43228 802.11abgn 2×2 Wi-Fi Adapter 669832-001 Intel Centrino Advanced-N 6205 WLAN module 631954-001 CAUTION: To prevent an unresponsive system, replace the wireless module only with a ...

NOTE: If the WLAN antenna cables are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module. Modem module NOTE: The modem module does not include ...

6. Open the computer. 7. Lift the rear edge of the keyboard until the keyboard rests at an angle, and then swing the topedge of the keyboard up and forward (1) until it rests upside down on the palm rest. 8. Release the zero insertion force (ZIF) connector (2) to which the pointing stick cable is at...

Base enclosure Description Spare part number Base enclosure (includes 4 rubber feet, battery release latch assembly, service cover release latchassembly, and replacement thermal material) 685403-001 Before removing the base enclosure, follow these steps: 1. Turn off the computer. If you are unsure w...

System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number For use only on computer models equipped with the Windows 8 Professional operating system inall countries and regions except the People's Republic of China and the Ukraine 685404-6...

8. Remove the system board (3) by sliding it up and to the left at an angle. 9. Remove the system board. Reverse this procedure to install the system board. Heat sink Description Spare part number Heat sink (includes replacement thermal material) 685508-001 Before removing the heat sink, follow thes...

Reverse this procedure to install the heat sink. Processor Description Spare part number Intel Dual Core i7-3520M 2.90-GHz processor (SC turbo up to 3.60-GHz; 1600-MHz FSB, 4.0-MB L3 cache, 35 W) 681954-001 Intel Dual Core i5-3360M 2.80-GHz processor (SC turbo up to 3.50-GHz; 1600-MHz FSB, 3.0-MB L3...

Fingerprint reader board Description Spare part number Fingerprint reader board (includes bracket and cable) 685410-001 Before removing the fingerprint reader board, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, an...

3. Remove the fingerprint reader board and cable (3) . Reverse this procedure to install the fingerprint reader board. Top cover NOTE: The top cover spare part kit includes the TouchPad and TouchPad cable. The TouchPad cable is also available in the Cable Kit, spare part number 651384-001. Descripti...

3. Swing the display hinges (2) up and back until the top cover is free for removal. 4. Slide the top cover forward (3) . 5. Remove the top cover (4) . Reverse this procedure to install the top cover. Function button board Description Spare part number Function button board (includes cable) 685409-0...

Power button board Description Spare part number Power button board (includes cable) 685408-001 Before removing the power button board, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through th...

5. Remove the power button board (4) and cable by sliding it up and to the left at an angle. Reverse this procedure to install the power button board. Smart Card reader assembly Description Spare part number Smart Card reader assembly (includes Smart Card reader cable and function LED board cable) 6...

5 Computer Setup (BIOS) andAdvanced System Diagnostics Windows 8 Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the inputand output devices on the system (such as disk drives, display, keyboard, mouse, and printer).Computer Setup includes...

Navigating and selecting in Computer Setup To navigate and select in Computer Setup, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. ● To select a menu or a menu item, use the ...

Restoring factory settings in Computer Setup NOTE: Restoring defaults will not change the hard drive mode. To return all settings in Computer Setup to the values that were set at the factory, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for ...

Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the ACadapter. Do not download or install a BIOS update while the computer is runni...

Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardwareis functioning properly. The following diagnostic tests are available in Advanced System Diagnostics: ● System Tune-Up—This group of additional tests checks your comp...

Windows 7 Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the inputand output devices on the system (such as disk drives, display, keyboard, mouse, and printer).Computer Setup includes settings for the types of peripherals installed, the startup sequence of th...

Updating the BIOS Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regardinginstalling and troubleshooting the fi...

6 Specifications Computer specifications Metric U.S. Dimensions Width 30.52 cm 12.02 in Depth 20.90 cm 8.23 in Height (front to rear) 2.74 to 3.28 cm 1.08 to 1.29 in Weight (equipped with lightest display assembly, one memory module, solid-state drive, webcam, 3-cell battery,and WLAN module) 1.63 kg...

Hard drive specifications 750-GB* 500-GB* 320-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Length 100.2 mm 100.4 mm 100.4 mm Width 69.9 mm 69.9 mm 69.9 mm Weight 110 g 110 g 110 g Interface type SATA SATA SATA Transfer rate Synchronous (maximum) 1.1 GB/sec 1.1 GB/sec 1.1 GB/sec Security ATA security A...

7 Backup and recovery Windows 8 To protect your information, use Windows backup and restore utilities to back up individual files andfolders, back up your entire hard drive, create system repair media (select models only) by using theinstalled optical drive (select models only) or an optional extern...

Note the following when backing up: ● Store personal files in the Documents library, and back it up regularly. ● Back up templates that are stored in their associated programs. ● Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shotof your settings. The scree...

CAUTION: Some Startup Repair options will completely erase and reformat the hard drive. All files you have created and any software installed on the computer are permanently removed. Whenreformatting is complete, the recovery process restores the operating system, as well as the drivers,software, an...

4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen. 5. Follow the on-screen instructions. Using Windows 8 operating system media (purchased separately) To order a Windows 8 operating system DVD, go to http://www.hp.com/support , select your country or region, ...

To start Refresh: 1. On the Start screen, point to the far-right upper or lower corner of the screen to displaythe charms. 2. Click Settings . 3. Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen. 4. Under Refresh your PC without a...

Using HP Software Setup HP Software Setup can be used to reinstall drivers or select software that has been corrupted or deletedfrom the system. 1. From the Start screen, type HP Software Setup , and select Apps . 2. Open HP Software Setup. 3. Follow the on-screen directions to reinstall drivers or ...

Creating recovery media with HP Recovery Disc Creator HP Recovery Disc Creator is a software program that offers an alternative way to create recoverymedia. After you successfully set up the computer, you can create recovery media using HP RecoveryDisc Creator. This recovery media allows you to rein...

3. If the Windows partition is listed, restart the computer, and then press f8 before the Windows operating system loads. 4. Select Startup Repair . 5. Follow the on-screen instructions. NOTE: For additional information on recovering information using the Windows tools, perform a search for these to...

Using a Windows 7 operating system DVD (purchased separately) To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to http:// www.hp.com/go/contactHP . For worldwide support, go to http://welcome.hp.com/country/ us/en/ wwcontact_us.html . You can also order the DVD b...

7. Once the USB Recovery Disk On Key has booted, a dialog box will prompt, “Do you want to startthe System-Restore?” If data on the computer has not been backed up, use the tab key and selectNo. The system will reboot. Back up the system data and repeat the previous steps. If no datashould be saved ...

8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in thecountry or region where the equi...

Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's R...

9 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not disposeof the battery in general household waste. Follow the local laws and regulations in your area forbattery disposal. HP encourages customers to recycle used electronic hardware, HP origina...

Index A AC adapter, spare part numbers 34, 38 ambient light sensor 10antenna locations 9removal 102, 103spare part number 30, 38, 103, 104 Antenna Kit, spare part number 30, 38, 104 audio, product description 2audio-in jack 18audio-out jack 18 B base enclosure removal 74spare part number 27, 37, 74 ...