HP B8300 series - Manual

Special features This printer is equipped with several exciting features. ● Digital photo printing – Print high-quality color and black-and-white photographs. ● Wide-format printing – Print on sizes up to 330 x 483 mm (13 x 19 inches) or A3+ borderless. ● Borderless printing – Use the entire page su...

Using this guide This guide includes the following sections: ● Getting started – Describes the printer parts and explains how to connect using a USB cable, how to install the printer software, how to connect to a network, and how to connect to an external printserver. ● Using print cartridges and ac...

Finding other resources for the product You can obtain product information and further troubleshooting resources that are not included in thisguide from the following resources: ● Quick Start Guide – Provides instructions for setting up the printer and information about the warranty and safety issue...

2 Getting started This section contains the following information: ● Understanding the printer parts and functions ● Configuring the printer (Windows) ● Configuring the printer (Mac OS) ● Uninstalling the printer software ● Customizing the printer software setup program ● Installing other software E...

Understanding the printer parts and functions Front view (trays, cover, and print cartridge cradle) 6 7 1 Extendable input tray 2 Extendable output tray 3 Front manual feed paper guide 4 Front manual feed slot 5 Top cover 6 Print cartridge latch 7 Print cartridge cradle 6 Chapter 2 Getting started E...

Front view (input tray) 1 Input tray lock 2 Small media guide 3 Paper width guide 4 Small media ejector Printer lights The printer lights provide visual cues about the status of the printer. For more information, see Printer lights reference . 1 Right print cartridge light (black, photo, or gray pri...

4 Resume button and light 5 Power button and light Back view 5 1 3 4 5 6 2 1 Universal serial bus (USB) port 2 Rear access panel 3 Rear manual feed slot 4 Rear manual feed paper guide 5 Rear access panel release buttons 6 Power input 8 Chapter 2 Getting started ENWW

Configuring the printer (Windows) You can connect the printer directly to a computer, or you can share the printer on a locally sharednetwork. NOTE You must have administrator privileges to install a printer driver in Windows 2000, Windows Server 2000, or Windows XP. Direct connection You can connec...

NOTE If you have turned on the printer, do not turn off the printer or unplug the cable from the printer while the installation program is running. If you do so, the installation program will notfinish. 1. In the Found New Hardware dialog box that provides the option for selecting a method to locate...

Configuring the printer (Mac OS) You can use the printer with a single Macintosh computer using a USB cable, or you can share theprinter among other users on a network. To install the software for a locally shared network or for a direct connection 1. Connect the printer to the computer with the USB...

Uninstalling the printer software To uninstall the software for Windows computers If you are using Windows 2000 or Windows XP, you must have administrator privileges to uninstall theprinter software. 1. If the printer is connected directly to the computer using a USB cable, disconnect the printer. 2...

Customizing the printer software setup program The Starter CD contains a utility that allows system administrators to create customized installationpackages that can be launched silently. System administrators can then distribute a customizedinstallation package by sharing it from a local or mapped ...

Installing other software ● Use HP Photosmart Essential to view and edit photos and image files in Windows. To install this software, insert the HP Photosmart Pro software CD, click the HP Photosmart Essential button on the CD browser menu, and select it from the list of software shown (see HP Photo...

3 Using print cartridges and accessories This section contains the following information: ● Using the print cartridges ● Installing the optional automatic two-sided printing accessory (duplex unit) ENWW 17

Using the print cartridges Supported print cartridges To print... Insert this print cartridge in the leftstall Insert this print cartridge in the rightstall Full-color photos HP Tri-color HP Photo Black-and-white photos HP Tri-color HP Gray Photo Text and colored line drawings HP Tri-color HP Black ...

To install or replace a print cartridge 1. Turn on the printer, open the top cover, and lift the print latch. CAUTION The print cartridge carriage may be moving into its correct position. Be sure the print cartridge carriage is parked at the right-hand side of the printer before removing orinstallin...

4. Hold the print cartridge with the copper contacts facing the printer, and then slide the print cartridgeinto the cradle. NOTE Depending on the cartridge size, they may not align with each other. If you have trouble inserting the print cartridge after lifting the carriage latch, verify the printer...

For Windows You can align the print cartridges from the Toolbox or the printer driver. 1. Load plain paper into the input tray (see Loading media in the input tray .) 2. Open the Toolbox from the Printer Properties settings. See Toolbox overview for more information. -or- Open the printer driver (se...

3. Click the Printer Services tab (Toolbox) or Services tab (printer driver). 4. Click Clean Print Cartridges and follow the onscreen instructions. 5. If you still find a problem in the printout, repeat this cleaning process. 6. If there is still a problem in the printout, either the print cartridge...

To store the print cartridge in the Print Cartridge Protector 1. Insert the print cartridge into the protector and snap it securely in place. 2. To remove the print cartridge from the protector, press down and back on the tab inside theprotector to release the print cartridge, and then remove the pr...

NOTE Printing from one print cartridge, rather than two, may be slower and the print quality may be affected. It is recommended to print with both print cartridges. If using only the Photo print cartridge, colors may not print correctly. For borderless printing, the tri-color print cartridge must be...

Installing the optional automatic two-sided printing accessory (duplex unit) The printer can automatically print on both sides of a sheet of paper when a duplex unit is attached tothe back of the printer. NOTE The duplex unit is an optional accessory that is available for the HP Photosmart Pro B8300...

4 Printing and loading media This section contains the following information: ● Selecting print media ● Loading media in the input tray ● Using the automatic paper-type sensor ● Changing print settings ● Understanding smart software features ● Printing digital photographs ● Printing borderless ● Pri...

Selecting print media Your printer is designed to print on a variety of media types (such as photo paper, plain paper, envelopes,and transparencies) and sizes. The printer works well with most office paper types, and provides thebest results on paper that accepts ink well. Always use media that conf...

Media size Input tray Front manualfeed slot Rear manualfeed slot Automatic two-sided printingaccessory(duplex unit) 279 x 432 mm(11 x 17 inches) Custom Understanding supported media types All media support up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This settingmight tempo...

Media type Input tray and frontand rear manualfeed slots Manual duplex Auto duplex Borderless printing HP greeting cards HP photo greeting cards Other greeting cards Brochure papers HP brochure papers Other brochure papers Understanding supported media weights and capacities The following table prov...

Using the automatic paper-type sensor The automatic paper-type sensor automatically selects the print settings appropriate for the media inthe printer, particularly when used with HP media. The sensor scans the first page of the loaded media, determines the media type, and selects the mostsuitable s...

Changing print settings You can change print settings (such as media size or type) from an application or the printer driver.Changes made from an application take precedence over changes made from the printer driver.However, after the application is closed, the settings return to the defaults config...

Understanding smart software features The printer driver provides the following smart software features. To access the printer driver, see Printing a document . NOTE Some features are only available in Windows. To find more information on a specific feature in the Windows printer driver, right-click...

● Print in Sepia : Print images in a brownish tone to give them an antique look. On the Color tab, select the Print in Sepia check box. ● Print in Grayscale : Both black-and-white and color documents can be converted to grayscale. For Windows, on the Color tab, select the Print in Grayscale check bo...

To print digital photographs 1. Load the photo paper: ● If you are loading a stack of photo paper, see Loading media in the input tray . ● If you are printing one or just a few sheets, you can use the front manual feed slot. If you areprinting on thick paper and desire a straight paper path, you can...

and color saturation, and stores it in the image's file. The printer software then uses this information toautomatically perform image-specific enhancements, resulting in outstanding photographs. Printing Exif Print-enhanced photos requires: ● A digital camera that supports Exif Print ● Exif Print-e...

Printing borderless Borderless printing lets you print to the edges of certain paper types and a range of standard paper sizesfrom 101.6 x 152.4 mm (4 x 6 inches) to 330 x 482.6 mm (13 x 19 inches), or A6 to A3+. NOTE Open the file in a software application and assign the image size. Make sure the s...

Printing in grayscale The grayscale printing feature allows you to print high-quality, black-and-white photographs in shadesof gray using a gray photo print cartridge. For Windows 1. Load the print media (see Loading media in the input tray ). 2. Open the Printer Properties dialog box. 3. Click Colo...

Printing panoramic photos This section contains information about printing panoramic photos that contain borders and photos thatare borderless. Following are guidelines for printing panoramic photos: ● For high-quality results, use a photo print cartridge in combination with the tri-color print cart...

Printing with the front or rear manual feed slot If you are printing one or just a few photos, envelopes, or sheets of paper, you can use the front manualfeed slot and leave your regular media in the input tray. The rear manual feed slot uses a straight paper path and is designed for printing single...

Loading the front manual feed slot NOTE If there are any printouts on the output tray, remove them before using the front manual feed slot. 1. Extend the output tray. 2. Slide the paper guide to the left to its outermost position. 3. Lift the clear plastic flap and insert the media into the narrow o...

Loading the rear manual feed slot 1. Before you load the paper, adjust the paper guide to the size of paper you are printing by aligningit with the appropriate icon below the rear manual feed slot. 2. Insert a single sheet of paper print-side up into the left side of the rear manual feed slot. The p...

Printing on various media types NOTE Use HP media for optimum print quality. These media types are specifically designed to work with your printer. See HP supplies and accessories for ordering information. If you are printing transparencies, HP recommends removing each transparency as it prints ands...

Printing on custom-sized paper NOTE The paper width must be between 76.2 and 330.2 mm (3 and 13 inches); the paper length must be between 127 and 1,270 mm (5 and 50 inches) For Windows 1. Load the print media (see Loading media in the input tray ). 2. Open the printer driver (see Printing a document...

Printing on envelopes NOTE If you are printing one or just a few envelopes, you can use the front manual feed slot. See Printing with the front or rear manual feed slot . Avoid using envelopes that have clasps or windows; have thick, irregular, or curled edges; areshiny or embossed; or are wrinkled,...

Printing on cards and smaller-sized media NOTE If you are printing on thick paper (such as cardstock), you can use the rear manual feed slot. See Printing with the front or rear manual feed slot . If you wish to print to the edge of the cards, see Printing borderless . 1. Raise the output tray and r...

Printing multiple pages on a single sheet of paper You can print multiple pages of a document on a single sheet of paper. The printer software automaticallyresizes the document text and images to fit on the printed page. For Windows 1. Load the appropriate paper (see Loading media in the input tray ...

Printing booklets Booklet printing automatically arranges and resizes the pages of a document so when the document isfolded into a booklet, the page order is correct. Performing manual booklet printing For Windows 1. Load the appropriate paper (see Loading media in the input tray ). 2. Open the prin...

Printing posters You can enlarge your document from a single page to multiple tiles that can be pasted together into aposter. You can use this feature to enlarge a single-page document to many tiles depending on the sizeof your document. NOTE You can also access this feature from the Printing Shortc...

Printing banners You can print large images and bold, oversized fonts on continuous feeds of paper. Following are someguidelines for printing banners: ● Use HP banner paper for great results. ● Remove any perforated strips from the banner paper before loading it in the input tray. ● Input tray capac...

Printing labels Following are guidelines for printing labels: ● Use only paper labels that are designed specifically for your printer. ● Use only full sheets of labels. ● Verify that the labels are not sticky, wrinkled, or pulling away from the protective backing. ● Do not use plastic or clear label...

Printing iron-on transfers Following are guidelines for printing iron-on transfers: ● Use HP iron-on t-shirt transfer paper for great results. ● When printing a mirror image, the text and pictures are horizontally reversed from what appearson the computer screen. ● Input tray capacity: up to 20 shee...

Printing on both sides (duplexing) This section contains guidelines and procedures for printing on both sides of the media. Guidelines for printing on both sides of the paper ● Always use media that conforms to the printer specifications. See Understanding specifications for supported media for size...

For Windows 1. Load the appropriate paper (see Loading media in the input tray ). 2. Open the printer driver (see Printing a document ). 3. Click the Features tab. 4. On the Two-sided printing drop-down list, select Manual . 5. Select Flip Pages Up to change the page orientation, if desired. 6. Sele...

NOTE The duplex unit is an optional accessory that is available for the HP Photosmart Pro B8300 series printer. It may be purchased separately in somecountries/regions (see HP supplies and accessories .) To make automatically printing on both sides the default setting for your printer, see Changing ...

Cancelling a print job You can cancel a print job using one of the following methods: ● Control panel : Press the Cancel button. This will clear the job that the printer is currently processing. It does not affect jobs waiting to be processed. ● Windows : Double-click the printer icon that appears i...

Toolbox overview The Toolbox provides status and maintenance information about your printer. It also provides accessto documentation and online help tools for solving printer problems. NOTE The Toolbox is available for Windows only. For Macintosh, see Using the HP Printer Utility (Macintosh) . To op...

Printer Status tab The Printer Status tab displays ink level information for each print cartridge and also printer status. The printer selection drop-down list lets you select the printer you wish to use with the Toolbox utilities.It lists printers that are compatible with the Toolbox. The status wi...

Information tab Use the Information tab to register the printer and display printer hardware information. This tab also provides access to online troubleshooting through HP Instant Support, as well as information about yourprinter usage, using the printer, troubleshooting, and contacting HP. Click t...

Helps you manage and forecast printer supplies usage. ● Self diagnostic testing for your device Runs a diagnostic test of your device. Select Printer on the Self Help menu on the Instant Support page to start diagnosing the devices. HP Instant Support checks the computer, and a list ofconfigured dev...

Printer Services tab The Printer Services tab provides utilities that help you maintain and test your printer. You can align and clean your print cartridges, or print a demo page. Click this button... To... Align Print Cartridges Align the print cartridges. See Aligning the print cartridges for more...

Using the HP Printer Utility (Macintosh) The HP Printer Utility contains tools to calibrate the printer, clean the print cartridges, print a test page,print a configuration page for the printer, and find Web site support information. Opening the HP Printer Utility 1. Double-click the Macintosh HD ic...

Troubleshooting tips and resources ● For a paper jam problem, see Clearing jams . ● For paper-feed problems, such as the paper skew, see Resolving paper-feed problems . Some printer problems can be resolved by resetting the printer. To reset the printer 1. Press the Power button to turn off the prin...

General troubleshooting tips Ensure the following: ● Power light is on and not blinking. When the printer is first turned on, it takes approximately 45seconds to warm up. ● Make sure the printer is in the Ready state. If lights are on or blinking, see Printer lights reference . ● No error messages a...

Printing a demo page Printing a demo page without being connected to a computer verifies whether the printer is set upcorrectly. 1. Make sure the printer is turned on. 2. Press and hold the Resume button for a few seconds. The printer prints a demo page. 86 Chapter 6 Troubleshooting ENWW

Printing a diagnostics page This page is useful to HP Technical Support if you have a printer problem. 1. Make sure the printer is turned on. 2. Press and hold the Power button, press the Resume button four times, and then release the Power button. The printer prints a diagnostic page. NOTE You can ...

Resolving printing problems Printer shuts down unexpectedly Check power and power connections Make sure the printer is connected firmly to a functioning alternating current (AC) power outlet. See Printer specifications and Declaration of Conformity for voltage requirements. Check printer vents The p...

Check printer setup for network environment Ensure the correct printer driver and printer driver port are being used. For more information aboutnetwork connections, see Configuring the printer (Windows) , Configuring the printer (Mac OS) , or the documentation provided by your network vendors. Check...

The printer is rejecting the pen Poor contact between the print cartridges and print cartridge cradles may cause the pen to be rejected.When this occurs, try cleaning the electrical contacts on the print cartridges and print cartridge cradles: 1. Remove the print cartridge from the printer (see Inse...

3. Carefully clean the electrical contacts on the print cartridge with a soft, dry, lint-free cloth. CAUTION To prevent damage to the electrical contacts, you should wipe the contacts only once. Do not wipe the ink nozzles on the print cartridge. 4. Reinstall the print cartridge. Printer takes a lon...

Check the print location and length of USB cable High electromagnetic fields (such as those generated by USB cables) can sometimes slightly distortprintouts. Move the printer away from the source of the electromagnetic fields. Also, it is recommendedthat you use a USB cable that is less than 3 meter...

Poor print quality and unexpected printouts This section provides solutions to print quality problems. ● Poor quality printouts ● Meaningless characters print ● Ink is smearing ● Ink is not filling the text or graphics completely ● The print settings may need to be changed ● Output is faded or dull ...

Check the type of media loaded in the printer ● Make sure the tray supports the type of media you have loaded. See Understanding specifications for supported media . ● Make sure you have selected the tray in the printer driver that contains the media you want to use.See Changing print settings . Che...

Check the margin settings ● If you are using a computer running Windows, make sure the Minimize Margins option is not selected. See Changing print settings . NOTE You can also access this feature from the Printing Shortcuts tab. Open the printer driver, select the Printing Shortcuts tab, and select ...

Check the paper type setting When printing on transparencies or other special media, select the corresponding media type in theprinter driver. See Printing on custom-sized paper . Check the print cartridges If lines in the text or image are broken or do not print properly, one or more of the ink car...

Resolving paper-feed problems This section provides solutions to common paper-feed problems. ● Another paper feed problem is occurring For information on resolving jams, see Clearing jams . Another paper feed problem is occurring Media is not supported for the printer or tray Use only media that is ...

Troubleshooting installation issues This section provides solutions to common installation problems. ● Problems printing an alignment page ● Problems installing software Problems printing an alignment page When print cartridges are installed or replaced, the printer automatically prints an alignment...

Resolving photo printing problems Also see Poor print quality and unexpected printouts for additional troubleshooting information. ● Make sure you are printing on the correct side of the media ● Load media print-side down in the input tray and front manual feed slot. ● Load media print-side up in th...

Resolving borderless printing problems ● Check the print settings 1. Open the printer driver (see Printing a document ). 2. On the Features tab (Windows) or the Paper Type/Quality panel (Macintosh), check the following settings: ● Verify that the paper size specified in the driver matches the size o...

Resolving banner printing problems ● Make sure the paper is loaded correctly ● Unfold and refold the paper when several sheets feed into the printer at once. ● Make sure the unattached edge of the banner paper stack is on top and facing the printer. ● Verify that the correct paper for banner printin...

Resolving automatic two-sided printing problems NOTE You can print on both sides manually for unsupported media types. See Performing manual duplexing . ● Paper jam occurs inside the duplex unit See Clearing jams for instructions. ● Option for printing on both sides cannot be selected ● Make sure th...

Resolving network printing problems If you are having difficulties printing to a shared network printer, try the following suggestions. ● If the Resume button is blinking, press it and wait a few seconds for printing to start. ● If printing does not resume, open the printer's top cover and check for...

7 Printer lights reference The printer lights indicate printer status and are useful for diagnosing printing problems. This sectioncontains information about the printer lights, what they indicate, and what action to take if necessary. 1 Right print cartridge light (photo, black, or gray print cartr...

Understanding the printer lights Printer light indication Explanation and recommended action Left and right print cartridge lights. The left print cartridge light indicates tri-color print cartridge status;the right print cartridge light indicates photo or black print cartridgestatus. The print cart...

Accessories Following is a list of printer accessories. Automatic two-sided printing accessory HP automatic two-sided printing accessory USB cable HP USB A-B (2 m) HP USB A-B (3 m) Network interface HP Jetdirect 175X external print server (USB) HP Jetdirect 310X external print server (USB) ENWW Acce...

Supplies Following is a list of printer supplies. To order supplies online, go to: ● www.hpshopping.com (U.S.) ● www.hpshopping.ca (Canada) ● www.hp.com/eur/hpoptions (Europe) ● www.hp.com/paper (Asia/Pacific) NOTE The availability of printer supplies varies by country/region. Print cartridges Use o...

9 Customer support and warranty The information in this section suggests solutions to common problems. If your printer is not operatingproperly and the suggestions in this guide do not solve your problem, try using one of the followingsupport services to obtain assistance. ● Obtaining electronic sup...

HP Telephone Support During the warranty period, you may obtain assistance from the HP Customer Care Center. ● Before you call ● Telephone support numbers Before you call To assist our Customer Care Center representatives to serve you better, prepare the followinginformation before calling. 1. Print...

Hewlett-Packard Limited Warranty Statement A. Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purcha...

Printer specifications Print Method Drop-on-demand thermal inkjet printing Print Speed*Plain Paper(Letter/A4) FastDraft FastNormal Normal Best Black Text 30 ppm 8.7 ppm 8.0 ppm 0.6 ppm Color Text 20 ppm 7.5 ppm 6.0 ppm 1.5 ppm Full Page Color 8.0 ppm 2.5 ppm 1.9 ppm 0.5 ppm Photo Paper,bordered, 4 i...

11 Regulatory information ● FCC statement ● Miscellaneous regulatory information ● Environmental product stewardship program ● Disposal of Waste Equipment by Users in Private Households in the European Union ENWW 133

FCC statement The U.S. Federal Communications Commission (in 47 cfr 15.105) has specified that the following noticesbe brought to the attention of users of this product. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuantto Part 15 of the FCC Rul...

Miscellaneous regulatory information LEDs classification Regulatory model number For regulatory identification purposes, your product is assigned a Regulatory Model Number. TheRegulatory Model Number for your product is SNPRC-0405. This regulatory number should not beconfused with the marketing name...

Environmental product stewardship program Hewlett-Packard encourages customers to recycle used electronic hardware, HP original printcartridges, and rechargeable batteries. HP is committed to providing quality products in anenvironmentally sound manner. Design for recycling has been incorporated int...

ENERGY STAR® is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR® Partner,HP has determined this product meets ENERGY STAR® guidelines for energy efficiency. For more information on ENERGY STAR® guidelines, go to the following Web site: http://www.energystar.gov Energy consumption -...

Index Symbols/Numerics 4800 x 1200 optimized dpi 42, 43, 45 A accessories ordering information 115 automatic paper-type sensor 39automatic two-sided printing accessory advantages of using 70installing 25troubleshooting 107using 69 B banners, printing 65black or photo print cartridge lights illustrat...