Page 2 - HP Photosmart Plus B209 series
Page 4 - Contents; Quick Forms
Contents 1 HP Photosmart Plus B209 series Help ...................................................................................3 2 Finish setting up the HP Photosmart Add the HP Photosmart to a network.........................................................................................5Set up...
Page 6 - For information about the HP Photosmart, see:
1 HP Photosmart Plus B209 series Help For information about the HP Photosmart, see: • “Finish setting up the HP Photosmart” on page 5 • “Get to know the HP Photosmart” on page 15 • “How do I?” on page 19 • “Print” on page 29 • “Scan” on page 45 • “Copy” on page 51 • “Reprint photos” on page 57 • “Sa...
Page 8 - Add the HP Photosmart to a network; “Wireless with a router (infrastructure network)” on page 6
2 Finish setting up the HP Photosmart • Add the HP Photosmart to a network • Set up a Bluetooth connection Add the HP Photosmart to a network • “WiFi Protected Setup (WPS)” on page 5 • “Wireless with a router (infrastructure network)” on page 6 • “Wireless without a router (ad hoc connection)” on pa...
Page 9 - “Install the software for a network connection” on page 9; Wireless with a router (infrastructure network)
NOTE: The product begins a timer for approximately two minutes in which the corresponding button on the networking device needs to be pressed. Use PIN methoda . Select setup method. On Home screen, touch right arrow to view more options.Touch Setup . Touch Network . Touch WiFi Protected Setup . Touc...
Page 10 - To connect the product; Insert the product Software CD in the computer CD-ROM drive.; Related topics; Wireless without a router (ad hoc connection)
To connect the HP Photosmart to an integrated wireless WLAN 802.11 network, you willneed the following: A wireless 802.11 network that includes a wireless router or access point.A desktop computer or laptop with either wireless networking support, or a networkinterface card (NIC). The computer must ...
Page 12 - Install the software for a network connection
e . In the Network key box, type a WEP key that has exactly 5 or exactly 13 alphanumeric (ASCII) characters. For example, if you enter 5 characters, youmight enter ABCDE or 12345 . Or, if you enter 13 characters, you might enter ABCDEF1234567 . (12345 and ABCDE are examples only. Select a combinatio...
Page 13 - Set up a Bluetooth connection; “What you need for a Bluetooth connection” on page 10; What you need for a Bluetooth connection
NOTE: If your computer is configured to connect to a series of network drives, make sure that your computer is currently connected to these drives before installing thesoftware. Otherwise, the HP Photosmart software installer might try to use one of thereserved drive letters and you will not be able...
Page 14 - Connect the HP Photosmart to a computer using a Bluetooth
A Bluetooth (compatible HCRP or SPP profile) capable device (such as a PDA,camera phone, or computer)An HP Bluetooth Adapter Some Bluetooth products exchange device addresses when they communicate with eachother, so you might also need to find out the device address of the HP Photosmart inorder to e...
Page 18 - Printer parts; Front view of the HP Photosmart
3 Get to know the HP Photosmart • Printer parts • Control panel features Printer parts • Front view of the HP Photosmart Get to know the HP Photosmart 15 G et t o k now t h e H P Phot osm art
Page 19 - Top and rear views of the HP Photosmart
1 Lid 2 Color graphics display (also referred to as the display) 3 Photo tray 4 Memory Card slots LED 5 Memory Card slot for Secure Digital and XD cards 6 Memory Card slot for Memory Stick cards 7 Front USB port for your PictBridge-compatible digital camera, other storage devices, andexternal Blueto...
Page 21 - Control panel features; Figure 3-1 Control panel features
Control panel features Figure 3-1 Control panel features 1 Scan : Opens the Scan To menu where you can select a destination for your scan. 2 Copy : Opens the Copy menu where you can select a copy type or change the copy settings. 3 Directional keys : Allow you to navigate through photos and menu opt...
Page 24 - “Recommended papers for photo printing” on page 21; Recommended papers for photo printing; HP Advanced Photo Paper
5 Paper basics You can load many different types and sizes of paper in the HP Photosmart, includingletter or A4 paper, photo paper, transparencies, and envelopes.By default, the HP Photosmart is set to detect the size and type of paper you load in theinput tray automatically and then adjust its sett...
Page 25 - Recommended papers for printing
NOTE: At this time, some portions of the HP Web site are available in English only. Recommended papers for printing If you want the best print quality, HP recommends using HP papers that are specificallydesigned for the type of project you are printing.Depending on your country/region, some of these...
Page 26 - To order HP papers and other supplies, go to; Do one of the following:
HP Iron-On Transfers HP Iron-on Transfers (for color fabrics or for light or white fabrics) are the ideal solutionfor creating custom T-shirts from your digital photos. HP Premium Inkjet Transparency Film HP Premium Inkjet Transparency Film makes your color presentations vivid and evenmore impressiv...
Page 30 - View the animation for this topic.; “Information on paper” on page 27
2. View the animation for this topic. Related topics “Information on paper” on page 27 Information on paper The HP Photosmart is designed to work well with most paper types. Test a variety ofpaper types before buying a large quantity. Find a paper type that works well and is easyto purchase. HP pape...
Page 32 - “Load media” on page 23; Print documents
6 Print “Print documents” on page 29 “Print photos” on page 30 “Print a creative project” on page 35 “Print a Web page” on page 39 “Print forms and templates (Quick Forms)” on page 39 Related topics • “Load media” on page 23 • “Recommended papers for photo printing” on page 21 • “Recommended papers ...
Page 33 - Print photos; Print photos saved on your computer
5. Select the appropriate options for your print job by using the features available in the Advanced , Printing Shortcuts , Features , and Color tabs. TIP: You can easily select the appropriate options for your print job by choosing one of the predefined print tasks on the Printing Shortcuts tab. Cl...
Page 34 - Print photos from a memory card or USB storage device
9. (Optional) Select the Borderless printing check box if it is not already checked. If the borderless paper size and paper type are not compatible, the product softwaredisplays an alert and allows you to select a different type or size. 10. In the Basic Options area, select a high print quality, su...
Page 35 - to preview print job.; Load full-size paper in the main input tray.
1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo (adapteroptional), or Memory Stick Micro (adapter required) 2 MultiMediaCard (MMC), MMC Plus, Secure MultiMedia Card, MMC Mobile (RS-MMC; adapter re...
Page 38 - Back; Touch
Touch 3.5 x 5 on 8.5 x 11 . Touch Back . e . Print photo. Touch Print . 2. View the animation for this topic. Related topics • “Recommended papers for photo printing” on page 21 • “Edit photos before printing” on page 43 • “Stop the current job” on page 115 Print a creative project 1. Do one of the ...
Page 39 - Create; Album Pages; Load 10 x 30 cm (4 x 12 inch) panorama paper in the main input tray.
c . Select project type. Touch Create . Touch Album Pages . d . Select photo. Touch right arrow to scroll through photos.Touch up arrow to increase number of copies.Touch Done . e . Print photo. Touch Print . Print panoramic photosa . Load paper. Load 10 x 30 cm (4 x 12 inch) panorama paper in the m...
Page 41 - Done; Passport Photos
d . Select photo. Touch arrow to scroll through the photos and then select photo.Touch up arrow to increase number of copies.Touch Done to preview print job. e . Print photo. Touch Print . Print passport photosa . Load paper. Load up to 13 x 18 cm (5 x 7 inch) photo paper in photo tray or full-size ...
Page 42 - Print a Web page
d . Select photo. Touch arrow to scroll through the photos and then select photo.Touch up arrow to increase number of copies.Touch Done to preview print job. e . Print photo. Touch Print . 2. View the animation for this topic. Related topics • “Recommended papers for photo printing” on page 21 • “Ed...
Page 43 - Print using the maximum dpi; “View the print resolution” on page 41
To print forms from the control panel 1. Make sure you have paper loaded in the input tray. 2. On the Home Screen, touch the right arrow to view more options. 3. Touch Quick Forms . 4. Touch the up or down arrow to scroll through the forms and templates. 5. Touch the form you want to print. 6. If pr...
Page 45 - Set the default print settings
3. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties , Options , Printer Setup , Printer , or Preferences . 4. Click the Printing Shortcuts tab. 5. In the Printing Shortcuts list, click a printing shortcut. The print...
Page 48 - “Scan to a computer” on page 45; Scan to a computer; To scan to a computer; . Load original print side down on right front corner of glass.
7 Scan • “Scan to a computer” on page 45 • “Scan to a memory card or USB storage device” on page 46 • “Scan and reprint photos” on page 57 Scan to a computer To scan to a computer 1. Load original. a . Lift lid on product. b . Load original print side down on right front corner of glass. Scan 45 Sca...
Page 49 - “Stop the current job” on page 115; Scan to a memory card or USB storage device
c . Close lid. 2. Start scan. a . Touch Scan on Home screen. The Scan To menu appears. b . Touch Computer . If product is network-connected, a list of available computers appears. Selectcomputer to which you want to transfer to start the scan. 3. Touch job shortcut you want to use. 4. View the anima...
Page 50 - The; Scan To; Memory Card
Close lid. b . Insert memory device. 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo (adapteroptional), or Memory Stick Micro (adapter required) 2 MultiMediaCard (MMC), MMC Plus, Secure MultiMedia...
Page 51 - Load original print side down on right front corner of glass.
Save a scan to USB drivea . Load original. Lift lid on product. Load original print side down on right front corner of glass. Close lid. b . Insert memory device. Chapter 7 48 Scan Scan
Page 52 - USB Drive
1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo (adapteroptional), or Memory Stick Micro (adapter required) 2 MultiMediaCard (MMC), MMC Plus, Secure MultiMedia Card, MMC Mobile (RS-MMC; adapter re...
Page 54 - “Copy text or mixed documents” on page 51; Copy text or mixed documents
8 Copy • “Copy text or mixed documents” on page 51 • “Copy photos (reprint)” on page 57 Copy text or mixed documents 1. Do one of the following: Make a black and white copya . Load paper. Load full-size paper in main input tray. b . Load original. Lift lid on product. TIP: To make copies of thick or...
Page 57 - Change the copy settings
Related topics • “Change the copy settings” on page 54 • “Preview a copy before printing” on page 55 • “Stop the current job” on page 115 Change the copy settings To set the number of copies from the control panel 1. Touch Copy on the Home screen. The Copy menu appears. 2. Touch up arrow button to i...
Page 60 - To reprint an original photo
9 Reprint photos To reprint an original photo 1. Load original. a . Lift lid on product. b . Load original print side down on right front corner of glass. c . Close lid. 2. Load paper. ▲ Load up to 13 x 18 cm (5 x 7 inch) paper in photo tray or full-size photo paper inmain input tray. 3. Reprint pho...
Page 61 - . Touch up arrow to increase number of copies.
e . Touch up arrow to increase number of copies. f . Touch Print . 4. View the animation for this topic. Related topics “Stop the current job” on page 115 Chapter 9 58 Reprint photos Rep rin t photos
Page 62 - 0 Save photos; Save photos to your computer; To save photos; Insert memory device.; Save; . Follow onscreen prompts on computer to save photos to computer.
10 Save photos • Save photos to your computer • Back up photos to a USB storage device Save photos to your computer To save photos 1. Insert memory device. 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro...
Page 63 - Back up photos to a USB storage device; To back up photos
Back up photos to a USB storage device To back up photos 1. Insert memory device. a . Insert a memory card into appropriate slot on product. 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo (adapte...
Page 64 - 1 Maintain the HP Photosmart; Check the estimated ink levels; To check the ink levels from the control panel; On the Home screen, touch the right arrow to view more options.; Ink
11 Maintain the HP Photosmart • Check the estimated ink levels • Order ink supplies • Replace the cartridges • Cartridge warranty information • Print and evaluate a print quality report Check the estimated ink levels You can easily check the ink supply level to determine how soon you might need tore...
Page 65 - “Order ink supplies” on page 62; Order ink supplies; supplies; Replace the cartridges
To check the ink levels from the HP Photosmart Software 1. In the HP Solution Center, click Settings , point to Print Settings , and then click Printer Toolbox . NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Features t...
Page 67 - to print cartridge alignment page.; OK; to; Cartridge warranty information
c . Match color icons, then slide cartridge into slot until it clicks into place. d . Close cartridge door. 4. Align cartridges. a . When prompted, touch OK to print cartridge alignment page. b . Load page print side down on right front corner of glass, and then touch OK to scan page. c . Remove ali...
Page 68 - To print a print quality report
For a copy of the HP Limited Warranty Statement, see the printed documentation thatcame with the product. Print and evaluate a print quality report Print quality issues can occur for a variety of reasons. You might be using the wrongsoftware settings or printing a poor quality source file, or there ...
Page 69 - Check the estimated ink levels in the cartridges.
NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having areplacement cartridge available to avoid possible printing delays. You do not needto replace the ink cartridges until print quality becomes unacceptable....
Page 70 - Figure 11-4 Sample text area - expected result
◦ Clean the printhead, and then print this diagnostic page again. ◦ If cleaning the printhead does not solve this print quality issue, replace thecartridge corresponding to the streaked bar. NOTE: If replacing the cartridge does not solve this print quality issue, contact HP support for service. • I...
Page 71 - Figure 11-9 Alignment pattern - jagged lines; Check the print settings.
If the lines are jagged, align the printer, and then print this diagnostic page again. Figure 11-9 Alignment pattern - jagged lines NOTE: If aligning the printer does not solve this print quality issue, contact HP support for service. If you do not see any defects on the print quality report, then t...
Page 72 - 2 Solve a problem; This section contains the following topics:; HP support; HP support by phone; Phone support period; Product name (HP Photosmart Plus B209 series)
12 Solve a problem This section contains the following topics: • HP support • Setup troubleshooting • Print troubleshooting • Print quality troubleshooting • Memory card troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors HP support • HP support by phone • Additional warranty opti...
Page 73 - After the phone support period; Additional warranty options; Setup troubleshooting
[[[[[ • Serial number (located on the back or bottom of the product) • Messages that appear when the situation occurs • Answers to these questions: ◦ Has this situation happened before? ◦ Can you re-create it? ◦ Did you add any new hardware or software to your computer at about the timethat this sit...
Page 74 - Troubleshooting common setup issues; The product will not turn on; Solution 1: Check the power cord
product to your computer before the software installation screen prompted you to do so,you must follow these steps: Troubleshooting common setup issues 1. Disconnect the USB cable from the computer. 2. Uninstall the software (if you have already installed it).For more information, see “Uninstall and...
Page 75 - Solution 2: Reset the product
1 Power connection 2 Power cord and adapter 3 Power outlet • If you are using a power strip, make sure the power strip is turned on. Or, tryplugging the product directly into a power outlet. • Test the power outlet to make sure it is working. Plug in an appliance that youknow works, and see if the a...
Page 76 - After setting up the product, it does not print; Step 1: Press the On button to turn on the product; button to turn on the product
CAUTION: If the product still does not turn on, it might have a mechanical failure. Unplug the product from the power outlet.Contact HP support for service.Go to: www.hp.com/support . If prompted, choose your country/region, and then click Contact HP for information on calling for technical support....
Page 77 - Step 2: Set your product as the default printer; The product and computer were not communicating with each other.; The wrong measurements are showing in menus on the display
Cause: The product might not have been turned on. If this did not solve the issue, try the next solution. Step 2: Set your product as the default printer Solution: Check your computer documentation to change your product to be the default printer. Cause: You sent the print job to the default printer...
Page 78 - The registration screen does not appear; Uninstall and reinstall the software
NOTE: You will be prompted to set both the language and the country/region settings, by using the following procedure. To set your language and country/region 1. On the Home Screen, touch the right arrow to view more options. 2. Touch Setup . 3. Touch Preferences . 4. Touch Set Language . 5. Touch t...
Page 79 - Print troubleshooting
3. Double-click Add/Remove Programs (or click Uninstall a program ). 4. Select HP Photosmart All-in-One Driver Software , and then click Change/ Remove . Follow the onscreen instructions. 5. Restart your computer. NOTE: It is important that you disconnect the product before restarting your computer....
Page 80 - Check cartridges; Step 1: Make sure you are using genuine HP ink cartridges; Check to see if your ink cartridges are genuine HP ink cartridges.; Step 2: Check the ink levels; Check paper; Step 1: Use the correct paper type; HP recommends that you use HP papers or any other paper type that is
Check cartridges Follow these steps. • Step 1: Make sure you are using genuine HP ink cartridges • Step 2: Check the ink levels Step 1: Make sure you are using genuine HP ink cartridges Solution: Check to see if your ink cartridges are genuine HP ink cartridges. HP recommends that you use genuine HP...
Page 81 - Step 2: Load the stack of paper correctly; Check product; Step 1: Align the printer
Step 2: Load the stack of paper correctly Solution: Remove the stack of paper from the input tray, reload the paper, and then slide the paper width guide inward until it stops at the edge of the paper. NOTE: Do not leave unused photo paper in the input tray. The paper might start to curl, which coul...
Page 82 - Step 2: Clean the printhead; “Print and evaluate a print quality report” on page 65
Step 2: Clean the printhead Solution: If the previous solutions did not resolve the issue, try cleaning the printhead. To clean the printhead from the HP Photosmart Software 1. Load letter, A4, or legal unused plain white paper into the main input tray. 2. In the HP Solution Center, click Settings ....
Page 83 - Check the print settings; “Print using; Reset the product
Check the print settings Solution: Try the following: • Check the print settings to see if the color settings are incorrect.For example, check to see if the document is set to print in grayscale. Or, checkto see if advanced color settings such as saturation, brightness, or color tone, areset to modi...
Page 84 - Print quality troubleshooting; Photo printouts are hazy, blurry, or have inaccurate color; The product does not read the memory card; Step 1: Insert the memory card properly
Cause: The product experienced an error. Contact HP support for service Solution: If you have completed all of the steps provided in the previous solutions and are still having a problem, contact HP support for service.Go to: www.hp.com/support . If prompted, choose your country/region, and then cli...
Page 85 - The photos on the memory card do not transfer to my computer; Solution 1: Install the product software
After the memory card has been inserted properly, the Photo light will blink for a fewseconds, and then remain lit. Cause: The memory card was inserted backwards or upside down. If this did not solve the issue, try the next solution. Step 2: Remove the additional memory card Solution: You can insert...
Page 86 - If this did not solve the issue, try the next solution.; Solution 2: Check the connection from the product to your computer; The product was not properly connected to the computer.; Photos in a connected digital camera with PictBridge do not print; Solution 1: Set the camera to PictBridge mode; If the camera supports PictBridge, make sure the camera is set to
If this did not solve the issue, try the next solution. Solution 2: Check the connection from the product to your computer Solution: Check the connection from the product to your computer. Verify that the USB cable is securely plugged into the USB port on the back of the product. Makesure the other ...
Page 87 - Scan troubleshooting; Scanned image is incorrectly cropped
Solution 2: Save the photos in a supported file format Solution: Make sure the digital camera is saving photos in a file format that the PictBridge transfer feature supports (Exif/JPEG, JPEG, and DPOF). Cause: The images were not in a supported format. If this did not solve the issue, try the next s...
Page 88 - Text format is incorrect; Text is incorrect or missing; Solution 1: Adjust the brightness in the software; Copy troubleshooting; Fit to Page; Solution 2: Wipe the glass and the back of the document lid; Solution: Fit to Page
Text format is incorrect Solution: Some applications cannot handle framed text formatting. Framed text is one of the scan document settings in the software. It maintains complex layouts, suchas multiple columns from a newsletter, by putting the text in different frames (boxes)in the destination appl...
Page 89 - Errors; Product messages; Firmware revision mismatch
percentage allowed by your model. Enlarging a passport photo by 200% might notenlarge it enough for it to fit a full-size page.If you want to make a large copy of a small original, scan the original into the computer,resize the image in the HP scanning software, and then print a copy of the enlarged...
Page 90 - Contact HP
Cause: The revision number of the product firmware did not match the revision number of the software. Memory is full Solution: Try making fewer copies at a time. Cause: The document you were copying exceeded the memory of the product. Photo tray problem Try the following solutions. • Solution 1: Mak...
Page 91 - Missing HP Photosmart Software; Solution 1: Install the HP Photosmart Software
Cause: The last time the product was used, it was not turned off properly. If the product is turned off by turning off the switch on a power strip or by using a wall switch,the product can be damaged. Missing HP Photosmart Software Try the following solutions. • Solution 1: Install the HP Photosmart...
Page 92 - File messages; The following is a list of file-related error messages:; Error reading or writing the file; Check to see if you have the right folder and file name.; Unreadable files. NN files could not be read; Try the following solutions.; Solution 1: Reinsert the memory card
For more information on setting up the product and connecting it to your computer,see the setup instructions guide that came with the product. Cause: The product was not properly connected to the computer. File messages The following is a list of file-related error messages: • Error reading or writi...
Page 94 - General user messages; Memory card error
CAUTION: Reformatting the memory card will delete any photos stored on the card. If you have previously transferred the photos from your memory card to acomputer, try printing the photos from the computer. Otherwise, you will need toretake any photos you might have lost. Cause: The memory card file ...
Page 96 - Paper messages; Paper upside down
If more than one memory card is inserted, an error message will appear on the display.Remove the additional memory card to resolve the problem. Cause: There were two or more memory cards inserted into the product at the same time. Card is inserted incorrectly Solution: Turn the memory card so that t...
Page 97 - Load paper in the input tray print side down.; Paper orientation error; side down. Slide the paper forward until it stops.; Ink is drying; Ink cartridge and printhead messages; Cartridges in wrong slot; matching color of cartridges to color and icon for each slot.
Paper upside down Solution: Load paper in the input tray print side down. Cause: Paper in the input tray was upside down. Paper orientation error Solution: Insert paper into the input tray with the short edge forward and the print side down. Slide the paper forward until it stops. Cause: Paper in th...
Page 98 - “Replace the cartridges” on page 62; General printer error; Solution 1: Reset the product
Printing cannot occur without one of each type of ink cartridge inserted into the correctslot.For more information, see: “Replace the cartridges” on page 62 Cause: The indicated ink cartridges were inserted into the wrong slots. General printer error Try the following solutions. • Solution 1: Reset ...
Page 99 - Solution 1: Check to see if the ink cartridges are compatible; Solution 2: Contact HP support
• Solution 1: Check to see if the ink cartridges are compatible • Solution 2: Contact HP support Solution 1: Check to see if the ink cartridges are compatible Solution: Check to make sure you are using the correct ink cartridges for your product. For a list of compatible ink cartridges, see the prin...
Page 100 - Ink cartridge problem; following steps to resolve this error.; To make sure the ink cartridges are properly installed; Make sure the product is turned on.
CAUTION: HP recommends that you do not remove an ink cartridge until a replacement is ready to install. If you have installed a refilled or remanufactured cartridge, or a cartridge that hasbeen used in another product, the ink level indicator might be inaccurate orunavailable.Ink level warnings and ...
Page 102 - Solution 2: Close the print carriage latch
8. Press the ink cartridge back down into place.The tab should make a snapping noise when the ink cartridge is correctly seated.If the ink cartridge did not make a snapping noise, the tab might need to bereadjusted. 9. Remove the ink cartridge from the slot. 10. Gently bend the tab away from the ink...
Page 104 - Wipe the contacts with a dry swab or lint-free cloth.
4. Hold the ink cartridge by its sides with the bottom pointing up and locate theelectrical contacts on the ink cartridge.The electrical contacts are four small rectangles of copper or gold-colored metalon the bottom of the ink cartridge. 1 Ink window 2 Electrical contacts 5. Wipe the contacts with ...
Page 105 - Solution 4: Replace the ink cartridge; “Cartridge warranty information” on page 64
9. Close the ink cartridge door, and check if the error message has gone away. 10. If you still receive the error message, turn the product off, and then on again. If you still receive this message after cleaning the cartridge contacts, you might havea damaged cartridge.Check to see if your cartridg...
Page 106 - Solution 1: Install all four ink cartridges
Solution 5: Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/support . If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: The product had a problem. Ink service capacity warning Solution: If you ar...
Page 107 - Solution 2: Make sure the ink cartridges are installed correctly
If this did not solve the issue, try the next solution. Solution 2: Make sure the ink cartridges are installed correctly Solution: Make sure all of the ink cartridges are properly installed. Refer to the following steps to resolve this error. To make sure the ink cartridges are properly installed 1....
Page 110 - Original HP ink depleted; HP recommends that you do not remove an ink cartridge until a
HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridgesare designed and tested with HP printers to help you easily produce great results,time after time. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs required as a result o...
Page 111 - Solution 1: Reinstall the printhead
Previously used genuine HP cartridge Solution: Check the print quality of the current print job. If it is not satisfactory, try cleaning the printhead to see if that improves the quality. To clean the printhead from the HP Photosmart Software 1. Load letter, A4, or legal unused plain white paper int...
Page 113 - Touch the nozzle and the electrical contact areas; only; with
6. Clean the printhead.There are three areas of the printhead that need to be cleaned: the plastic rampson both sides of the ink nozzles, the edge between the nozzles and the electricalcontacts, and the electrical contacts. 1 Plastic ramps on the sides of the nozzles 2 Edge between nozzles and conta...
Page 117 - Click; Clean the printhead; The product was turned off improperly.
5. Click Clean the printhead . 6. Follow the prompts until you are satisfied with the quality of the output, and thenclick Done . There are two stages of cleaning. Each stage lasts about two minutes, uses onesheet of paper, and uses an increasing amount of ink. After each stage, reviewthe quality of...
Page 118 - 3 Stop the current job; To stop a current job from the product
13 Stop the current job To stop a current job from the product ▲ Press Cancel on the control panel. If the current job does not stop, press Cancelagain.It can take a few moments for the current job to be cancelled. Stop the current job 115 Stop th e cu rrent job
Page 120 - 4 Technical information; Notice; Cartridge chip information
14 Technical information The technical specifications and international regulatory information for the HP Photosmart areprovided in this section.For additional specifications, see the printed documentation that came with the HP Photosmart.This section contains the following topics: • Notice • Cartri...
Page 121 - Specifications
3. Touch Preferences . 4. Touch Cartridge Chip Info , and then touch OK . NOTE: To re-enable the usage information function, restore the factory defaults. NOTE: You can continue to use the cartridge in the HP product if you turn off the memory chip's ability to collect the product's usage informatio...
Page 123 - Paper use
remove using common tools. High priority parts have been designed to access quickly for efficientdisassembly and repair.For more information, visit HP’s Commitment to the Environment Web site at: www.hp.com/hpinfo/globalcitizenship/environment/index.html This section contains the following topics: •...
Page 125 - Chemical Substances
Disposal of waste equipment by users in private households in the European Union Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instea...
Page 127 - EU battery directive
EU battery directive European Union Battery Directive This product contains a battery that is used to maintain data integrity of real time clock or product settings and is designed to last the life of the product. Any attempt to service or replace this battery should be performed by a qualified serv...
Page 128 - Regulatory notices; Regulatory model identification number; FCC statement
Regulatory notices The HP Photosmart meets product requirements from regulatory agencies in your country/region.This section contains the following topics: • Regulatory model identification number • FCC statement • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan abo...
Page 130 - HP Photosmart Plus B209 series declaration of conformity; Regulatory wireless statements
HP Photosmart Plus B209 series declaration of conformity Regulatory wireless statements This section contains the following regulatory information pertaining to wireless products: • Exposure to radio frequency radiation • Notice to users in Brazil • Notice to users in Canada • European Union regulat...
Page 131 - Caution; Notice to users in Brazil; Aviso aos usuários no Brasil; Notice to users in Canada
• Notice to users in Taiwan Exposure to radio frequency radiation Exposure to radio frequency radiation Caution The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact ...
Page 132 - European Union regulatory notice; European Union Regulatory Notice; Italy
European Union regulatory notice European Union Regulatory Notice Products bearing the CE marking comply with the following EU Directives: • Low Voltage Directive 2006/95/EC • EMC Directive 2004/108/EC CE compliance of this product is valid only if powered with the correct CE-marked AC adapter provi...
Page 134 - Index
Index Symbols/Numerics 10 x 15 cm photo paper specifications 118 A after the support period 70 B Bluetooth print from a Bluetooth device 13 print from a computer 11 buttons, control panel 18 C connection problems HP All-in-One will not turn on 71 control panel buttons 18features 18 copy fit to page ...