Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flatsurface. Do not allow another hard surface, such as an adjoining optional ...
Page 5 - Table of contents
Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 5 Top .........................
Page 9 - Product description
1 Product description Category Description Product Name HP ENVY 14 Notebook PC Processors Intel® Core i7-2820QM 2.30-GHz (turbo up to 3.40-GHz) processor (1600-MHz FSB, 8.0-MB L3 cache, Quad Core, 45 W) Intel Core i7-2720QM 2.20-GHz (turbo up to 3.30-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache,Qua...
Page 13 - External component identification; Button
2 External component identification Top Button Component Description Power button* ● When the computer is off, press the button to turnon the computer. ● When the computer is on, press the button brieflyto initiate Sleep. ● When the computer is in the Sleep state, press thebutton briefly to exit Sle...
Page 14 - Keys
Keys Item Component Description (1) esc key Displays system information when pressed incombination with the fn key. (2) fn key Executes frequently used system functions whenpressed in combination with the b key or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applica...
Page 15 - Lights
Lights Item Component Description (1) TouchPad light ● Amber: The TouchPad is off. ● Off: The TouchPad is on. (2) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (3) Mute light ● Amber: Computer sound is off...
Page 16 - TouchPad
TouchPad Item Component Description (1) TouchPad light Turns the TouchPad on and off. Quickly double-tap theTouchPad light to turn the TouchPad on and off. (2) TouchPad zone Moves the pointer and selects or activates items onthe screen. (3) Left TouchPad button Functions like the left button on an e...
Page 18 - Front
Front Item Component Description (1) Speakers (2) Produce sound. (2) Bluetooth compartment Contains a Bluetooth device. (3) Digital Media Slot Supports the following digital card formats: ● MultiMediaCard ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity Memory card ● Secure Digital E...
Page 20 - Right side
Right side Item Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (2) Drive light ● Blinking white: The hard drive is being accessed. ● Amber: HP ProtectSmart Hard Drive Protectionhas...
Page 22 - Bottom components
Bottom components Item Component Description (1) Memory module/wireless module compartment Contains the memory module slot. (2) Vents (3) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It isnormal for th...
Page 23 - Illustrated parts catalog
3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model numberprovided on the service tag. Item Component Description (1) Product name This is the product name affixed to the front ofthe computer. (2) Serial number (s/n) Thi...
Page 30 - Door Kit
Door Kit Item Description Spare part number Door Kit: For use only with Beats Edition computer models: 661376-001 For use only with standard computer models: 661375-001 Includes: (1) Memory module/wireless module compartment cover (2) Battery cover 22 Chapter 3 Illustrated parts catalog
Page 32 - Miscellaneous parts
Miscellaneous parts Description Spare part number AC adapter: 90W PFC RC/V EM HP Smart AC adapter 609947-001 90W PFC HP Smart AC adapter 644240-001 90W travel AC adapter 616072-001 HDMI to VGA adapter 530607-001 Power cord: For use in Argentina 490371-D01 For use in Italy 490371-061 For use in Austr...
Page 38 - Preliminary replacement requirements; Tools required; Service considerations; Plastic parts
4 Removal and replacementprocedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sectio...
Page 39 - Drive handling; Grounding guidelines; Electrostatic discharge damage
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether thecomputer is o...
Page 46 - Mass storage device
Mass storage device NOTE: The mass storage device spare part kit does not include a bracket or screws. Description Spare part number Hard drive: 750-GB, 7200-rpm 633252-001 640-GB, 7200-rpm 621046-001 500-GB, 7200-rpm 634921-001 320-GB, 7200-rpm 641672-001 160-GB SATA solid-state drive 608367-001 mS...
Page 49 - WLAN module
8. Remove the mSATA solid-state drive by pulling the drive away from the slot at an angle. Reverse this procedure to reassemble and install the mass storage device. WLAN module Description Spare part number Intel Centrino Advanced-N 6230 WLAN module 636672-001 Intel Centrino Ultimate-N 6300 WLAN mod...
Page 54 - Memory module
Memory module Description Spare part number 4096-MB memory module (PC3, 12800, 1600-MHz) 641369-001 8196-MB memory module (PC3, 10600, 1333-MHz) 634091-001 4096-MB memory module (PC3, 10600, 1333-MHz) 621569-001 2048-MB memory module (PC3, 10600, 1333-MHz) 581096-001 Before removing a memory module,...
Page 55 - Battery connector board
Battery connector board Description Spare part number Battery connector board (includes cable) 654172-001 Before removing the battery connector board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it...
Page 57 - Top cover
Top cover NOTE: The top cover spare part kit includes the power button board and cable and TouchPad and cable. Description Spare part number For use only with Beats Edition computer models 658005-001 For use only with standard computer models 658004-001 Before removing the top cover, follow these st...
Page 60 - Keyboard
Keyboard NOTE: The keyboard spare part kit includes a keyboard cable and a keyboard light cable. For use in country or region: Spare part number For use in country or region: Spare part number For use only with Beats Edition computer models: ● For use in Belgium 619400-A41 ● For use in Portugal 6194...
Page 64 - Solid-state drive connector board
Remove the Bluetooth module: 1. Disconnect the Bluetooth module cable (1) from the solid-state drive connector board. 2. Release the grounding tape (2) that secures the Bluetooth module to the base enclosure. 3. Release the Bluetooth module cable (3) from the routing clips and channel built into the...
Page 66 - Optical drive
Optical drive Description Spare part number DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe (includes cable,connector board, and retention rails) 657530-001 Before removing the optical drive, follow these steps: 1. Shut down the computer. If you are unsure whether the computer...
Page 70 - System board
System board NOTE: The system board spare part kit includes replacement thermal material. Replacement thermal material is also available in the Thermal Material Kit, spare part number 634366-001. Description Spare part number System board equipped with Intel 6 series express chipset, Intel HM65 PCH,...
Page 73 - Fan/heat sink assembly
9. Remove the system board (2) by sliding it up and to the left at an angle. Reverse this procedure to install the system board. Fan/heat sink assembly Description Spare part number Fan/heat sink assembly (includes replacement thermal material) 657529-001 NOTE: To properly ventilate the computer, al...
Page 75 - Processor
Reverse this procedure to install the fan/heat sink assembly. Processor NOTE: The processor spare part kit includes replacement thermal material. Replacement thermal material is also available in the Thermal Material Kit, spare part number 634366-001. Description Spare part number Intel Core i7-2820...
Page 77 - Speakers
Reverse this procedure to install the processor. Speakers Description Spare part number Speakers (include cable) 657531-001 Before removing the speakers, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut...
Page 78 - Display assembly
3. Remove the speakers (3) . Reverse this procedure to install the speakers. Display assembly NOTE: The display assembly spare part kit includes a display panel cable, webcam/microphone module and cable, and 2 WLAN antenna cables and transceivers. Description Spare part number 14.5-in, LED, HD, Anti...
Page 81 - Starting Setup Utility; Using Setup Utility; Changing the language of Setup Utility
5 Setup Utility (BIOS) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the inputand output devices on the system (such as disk drives, display, keyboard, mouse, and printer). SetupUtility includes settings for the types of peripherals installed, the startup seq...
Page 82 - Restoring factory default settings in Setup Utility
Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigationand selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in a list or to toggle a field—for example an Enable/Disable fi...
Page 83 - Exiting Setup Utility; Updating the BIOS; Determining the BIOS version
Exiting Setup Utility ● To exit Setup Utility and save your changes from the current session: If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes , and then press enter . ● To exit Setup Utility without ...
Page 84 - Downloading a BIOS update
Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the ACadapter. Do not download or install a BIOS update while the computer is runni...
Page 86 - Specifications; Computer specifications
6 Specifications Computer specifications Metric U.S. Dimensions: Width 35.6 cm 14.02 in Depth 23.70 cm 9.33 in Height (front to back) 2.77 cm to 2.82 cm 1.09 in to 1.11 in Weight: 2.38 kg 5.25 lbs Input power Operating voltage 19.0 V dc @ 4.74 A - 90W Operating current 4.74 A Temperature Operating (...
Page 88 - Hard drive specifications
Hard drive specifications 640-GB* 500-GB* 320-GB* 250-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 101 g Interface type SATA SATA SATA SATA Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security ATA security ATA sec...
Page 90 - Backup and recovery
7 Backup and recovery Recovery after a system failure is as good as your most recent backup. HP recommends that you createrecovery discs immediately after software setup. As you add new software and data files, you shouldcontinue to back up your system on a regular basis to maintain a reasonably cur...
Page 91 - Recovery discs
Recovery discs HP recommends that you create recovery discs to be sure that you can restore your computer to itsoriginal factory state if the hard drive fails, or if for any reason you cannot recover using the recoverypartition tools. Create these discs after setting up the computer for the first ti...
Page 92 - Performing a system recovery; Recovering using the dedicated recovery partition; Recovering using the recovery discs
Performing a system recovery Recovery Manager software allows you to repair or restore the computer to its original factory state.Recovery Manager works from recovery discs or from a dedicated recovery partition (select modelsonly) on the hard drive. Note the following when performing a system recov...
Page 93 - Using Windows Backup and Restore
Backing up your information You should back up your computer files on a regular schedule to maintain a current backup. You canback up your information to an optional external hard drive, a network drive, or discs. Back up yoursystem at the following times: ● At regularly scheduled times NOTE: Set re...
Page 94 - Using system restore points; When to create restore points; Restore to a previous date and time
Using system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point intime. You can then recover back to that point if you want to reverse subsequent changes. NOTE: Recovering to an earlier restore point does not affect data files saved or...
Page 95 - Power cord set requirements; Requirements for all countries
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from 220 to 240 volts AC The 3-conductor power cord set included with the computer meets the requirements for use in thecountry or region where the equip...
Page 96 - Requirements for specific countries and regions
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's R...
Page 97 - Recycling; Battery
9 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Caution must be exercised when removi...
Page 103 - Index
Index Symbols/Numerics processor product description 1removal 67spare part numbers 20, 67 A AC adapter, spare part numbers 24, 26, 28 accessory battery connector 14action keys 6antenna, locations 9audio, product description 3audio-in jack location 11 audio-out jack location 11 audio/USB board remova...
