Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only ona hard, flat surface. Do not allow another hard surface, such as an adjoining o...
Page 5 - Table of contents
Table of contents 1 Starting right ................................................................................................................................................... 1 Best practices .......................................................................................................
Page 11 - Starting right; Best practices
1 Starting right This computer is a powerful tool designed to enhance your work and entertainment. To get the mostout of your computer, read this chapter to learn about best practices after setup, fun things to do withyour computer, and where to go to get more HP resources. Best practices To protect...
Page 12 - Fun things to do
Fun things to do ● You know you can watch a YouTube video on the computer. But did you know that you can alsoconnect your computer to a TV and watch the video on TV? For more information, see Connecting an HDMI TV or monitor on page 27 . ● You know you can listen to music on the computer. But did yo...
Page 14 - Getting to know your computer; Finding your hardware and software information; Front
2 Getting to know your computer Finding your hardware and software information ▲ Select Start > Computer . A list displays all the devices installed in your computer, including optical drives, solid-state drives(SSD), or a secondary hard drive. To find out what software is included on your comput...
Page 18 - Display
Display Component Description (1) Internal microphones (2) Record sound. (2) Webcam light On: The webcam is in use. (3) HP TrueVision HD Webcam Records video, captures still photographs, and allows videoconferences and online chat by means of streaming video. To use the webcam, select Start > All...
Page 19 - TouchPad
Top TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on or off. (2) TouchPad light ● On: The TouchPad is off. ● Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activates itemson the screen. (4) Left TouchPad button Functions like the ...
Page 20 - Lights
Lights Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state,which is an energy-saving mode. The computer shutsoff power to the display and other unneededcomponents. ● Off: The computer is off or in Hibernation. Hibernationis an energ...
Page 22 - Buttons, speakers, and fingerprint reader
Buttons, speakers, and fingerprint reader Component Description (1) Power button ● When the computer is off, press the button to turn onthe computer. ● When the computer is on, press the button briefly toinitiate Sleep. ● When the computer is in the Sleep state, press thebutton briefly to exit Sleep...
Page 23 - Keys
Keys Component Description (1) esc key Displays system information when pressed in combinationwith the fn key. (2) fn key Executes frequently used system functions when pressedin combination with the b key or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) b key Enables or dis...
Page 24 - Bottom
Bottom Component Description (1) Integrated subwoofer Provides superior bass sound. (2) Battery bay Holds the battery. (3) Battery release latch Releases the battery from the battery bay and opens theservice door. (4) Vents (4) Enable airflow to cool internal components. NOTE: The computer fan start...
Page 26 - Labels
Labels The labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the computer. The labels are in easily accessible locations. ● Service label—Provides important information, including the following: Component (1) Product n...
Page 27 - Connecting to a network; Using the wireless controls; Using the wireless button
3 Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globeand access information from millions of websites using your computer and a wired or wirelessnetwork connection. This chapter will help you get connected to that world. Connecting t...
Page 28 - Using a WLAN; Using an Internet service provider
NOTE: On some models, the wireless light is amber when all wireless devices are off. Because the wireless devices are enabled at the factory, you can use the wireless button to turn on orturn off the wireless devices simultaneously. Individual wireless devices can be controlled through HPConnection ...
Page 31 - Connecting to a WLAN; Using Bluetooth wireless devices
Connecting to a WLAN To connect to the WLAN, follow these steps: 1. Be sure that the WLAN device is on. If the device is on, the wireless light is on. If the wirelesslight is off, press the wireless button. NOTE: On some models, the wireless light is amber when all wireless devices are off. 2. Click...
Page 33 - Enjoying entertainment features
4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage yourmusic, and download and watch movies. Or, to make your computer an even more powerfulentertainment center, connect external devices like speakers, headphones, monitor, pro...
Page 35 - Connecting speakers; Connecting headphones; Connecting a microphone; Accessing Beats Audio Control Panel
Using the webcam Your computer has an integrated webcam, a powerful social networking tool that allows you tocommunicate up close with friends and colleagues next door or on the other side of the world. Withthe webcam, you can stream video with your instant messaging software, capture and share vide...
Page 36 - Enabling and Disabling Beats Audio; Checking the sound; Using video
Enabling and Disabling Beats Audio ▲ To enable or disable Beats Audio, press the fn key in combination with the b key. The following table explains the meaning of the Beats Audio icons that appear on the screen whenyou press the Beats Audio hot key ( fn + b ). Icon Definition Beats Audio is enabled....
Page 37 - Connecting a VGA monitor or projector; Connecting an HDMI TV or monitor
Connecting a VGA monitor or projector To see the computer screen image on an external VGA monitor or projected for a presentation,connect a monitor or projector to the computer's VGA port. To connect a monitor or projector: 1. Connect the VGA cable from the monitor or projector to the VGA port on th...
Page 38 - Configuring audio settings (with HDMI TV)
To connect a high-definition TV or monitor to your computer: 1. Connect one end of the HDMI cable to the HDMI port on the computer. 2. Connect the other end of the cable to the high-definition TV or monitor. 3. Press f4 to alternate the computer screen image between 4 display states: ● Computer only...
Page 39 - Managing your audio and video files
To return the audio stream to the computer speakers, follow these steps: 1. Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click Playback devices . 2. On the Playback tab, click Speakers . 3. Click Set Default , and then click OK . Using Intel Wirel...
Page 41 - Using ALT GR key combinations
Using ALT GR key combinations Some countries have keyboards with an ALT GR key that is used for special key combinations. Totype the rupee symbol on a keyboard that includes this key, use the alt gr + 4 key combination. Region-specific keyboards in India can use the ctrl + shift + 4 keys for the rup...
Page 42 - Using the action keys
Using the action keys An action key performs an assigned function. The icon on each of the f1 through f12 keys illustrates the assigned function for that key. To use an action key function, press and hold the key. The action key feature is enabled at the factory. You can disable this feature in Setu...
Page 44 - Using the hot keys
Using the hot keys A hot key is a combination of the fn key and either the esc key or the b key. To use a hot key: ▲ Briefly press the fn key, and then briefly press the second key of the combination. Function Hot key Description Display system information. fn + esc Displays information about system...
Page 45 - Using the integrated numeric keypad
Using the keypad Using the integrated numeric keypad The computer includes an integrated numeric keypad, and it also supports an optional externalnumeric keypad or an optional external keyboard that includes a numeric keypad. Component Description num lock key Controls the function of the integrated...
Page 46 - Using the TouchPad; Turning the TouchPad off or on
Using the TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on or off. (2) TouchPad light ● On: The TouchPad is off. ● Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activates itemson the screen. (4) Left TouchPad button Functions lik...
Page 48 - Using TouchPad gestures
Using TouchPad gestures The TouchPad supports a variety of gestures that let your fingers swipe, pinch, and rotate tomanipulate items on the desktop. To use TouchPad gestures, place two fingers on the TouchPad atthe same time. NOTE: TouchPad gestures are not supported in all programs. To view the de...
Page 49 - Scrolling
Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingersslightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or rightmotion. NOTE: Scrolling speed is controlled by finger speed. Pinching/Zooming Pinching a...
Page 50 - Rotating; Flicking
Rotating Rotating allows you to rotate items such as photos. To rotate, anchor your left forefinger in theTouchPad zone. Move the right forefinger around the anchored finger in a sweeping motion, movingfrom 12 o’clock to 3 o’clock. To reverse the rotation, move your right forefinger from 3 o’clock t...
Page 51 - Managing power; Using Sleep or Hibernation
6 Managing power Your computer can operate on either battery power or external power. When the computer is onlyrunning on battery power and an AC power source is not available to charge the battery, it isimportant to monitor and conserve the battery charge. Your computer supports power plans tomanag...
Page 54 - Running on battery power; Removing a user-replaceable battery
Running on battery power When a charged battery is in the computer and the computer is not plugged into external power, thecomputer runs on battery power and the display brightness decreases to conserve battery life. Thebattery in the computer slowly discharges when the computer is off and unplugged...
Page 55 - Finding battery information; Conserving battery power; Identifying low battery levels; Storing a user-replaceable battery
Finding battery information Help and Support provides the following tools and information about the battery: ● Battery Check tool in Help and Support to test battery performance ● Information about calibration, power management, and proper care and storage to maximizebattery life ● Information about...
Page 56 - Disposing of a user-replaceable battery; Replacing a user-replaceable battery; Running on external power
Disposing of a user-replaceable battery WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short external contacts; do not dispose of in fire or water. See the Regulatory, Safety and Environmental Notices for proper battery disposal. To access this guide, se...
Page 59 - Managing and sharing information
7 Managing and sharing information Drives are digital storage devices or solid-state drives that help you store, manage, share, andaccess information. Your computer has an internal hard drive that stores your computer's software,operating system, as well as providing storage for all of your personal...
Page 61 - Inserting and removing a digital storage card
To disconnect an unpowered external device, stop the device, and then disconnect it from thecomputer. To disconnect a powered external device, turn off the device, disconnect it from thecomputer, and then unplug the AC power cord. Inserting and removing a digital storage card To insert a digital sto...
Page 62 - Using optical drives
NOTE: If the card is not ejected, pull the card out of the slot. Using optical drives An optical disc drive uses laser light to read or store large amounts of information. Some drives canonly read information, but others can also write (burn) information onto a blank disc. Use these tips for best pe...
Page 64 - Sharing drives on the network
2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 3. Close the disc tray and plac...
Page 65 - Maintaining your computer; Improving performance; Handling drives
8 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition. Thischapter provides information about improving the performance of your computer by running toolssuch as Disk Defragmenter and Disk Cleanup and by replacing a hard drive or adding ...
Page 66 - Replacing a hard drive
● Do not type on the keyboard or move the computer while an optical drive is writing to a disc. Thewrite process is sensitive to vibration. ● Before you move a computer that is connected to an external hard drive, initiate Sleep and allowthe screen to clear, or properly disconnect the external hard ...
Page 71 - Cleaning the TouchPad and keyboard
Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions.Updates can resolve issues and bring new features and options to your computer. Technology isalways changing, and updating programs and drivers allows your computer to run ...
Page 72 - Traveling with or shipping your computer
Traveling with or shipping your computer If you have to travel with or ship your computer, here are some tips to keep in mind to keep yourequipment safe. ● Prepare the computer for traveling or shipping: ◦ Back up your information to an external drive. ◦ Remove all discs and all external media cards...
Page 73 - Locating your security software
9 Securing your computer andinformation Computer security is essential for protecting the confidentiality, integrity, and availability of yourinformation. Standard security solutions provided by the Windows operating system, HP applications,the non-Windows Setup Utility (BIOS), and other third-party...
Page 74 - Using passwords; Setting Windows passwords
To open HP Security Assistant, select Start > All Programs > Security and Protection > HP Security Assistant . Using passwords A password is a group of characters that you choose to secure your computer information and toprotect online transactions. Several types of passwords can be set. Fo...
Page 75 - Using the fingerprint reader
Setting Setup Utility (BIOS) passwords Password Function Administrator password ● Must be entered each time you access Setup Utility(BIOS). ● If you forget your administrator password, you cannotaccess Setup Utility (BIOS). NOTE: The administrator password can be used in place of the power-on passwo...
Page 76 - Using HP SimplePass; Registering fingerprints; Using Internet security software
Using HP SimplePass HP SimplePass provides an easy-to-use interface to help secure your computer and simplify the wayyou log on to your computer and password-protected websites. Use a registered fingerprint to: ● Log on to Windows. ● Access websites and other programs that require a logon. ● Set up ...
Page 77 - Using antivirus software; Using firewall software; Installing Windows security updates; Installing HP and third-party software updates
Using antivirus software Computer viruses can disable programs, utilities, or the operating system, or cause them to functionabnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair anydamage they have caused. For more information about computer viruses, type v...
Page 78 - Securing your wireless network; Backing up your software applications and information; Using an optional security cable lock
If you have installed third-party software after you purchased your computer, regularly update thesoftware. Software companies provide software updates to their products to correct security problemsand improve functionality of the software. Securing your wireless network When you set up your wireles...
Page 79 - Diagnostics; Updating the BIOS; Determining the BIOS version
10 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input andoutput devices on the system (such as disk drives, display, keyboard, mouse, and printer). SetupUtility (BIOS) includes settings for the types of d...
Page 80 - Downloading a BIOS update
BIOS version information (also known as ROM date and System BIOS ) can be displayed by pressing fn + esc (if you are already in Windows) or by using Setup Utility (BIOS). 1. Start Setup Utility (BIOS). 2. Use the arrow keys to select Main . 3. To exit Setup Utility (BIOS) without saving your changes...
Page 81 - Using System Diagnostics
NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware isfunctioning properly. To start System Diagnostics: 1....
Page 82 - Creating backups; Creating recovery media to recover the original system; What you need to know
11 Backing up, restoring, and recovering Your computer includes tools provided by the operating system and HP to help you safeguard yourinformation and retrieve it if ever needed. Creating backups 1. Use HP Recovery Manager to create recovery media immediately after you set up the workingcomputer. 2...
Page 83 - Creating system restore points
● Store the recovery media in a safe location, separate from the computer. ● If necessary, you can exit the program before you have finished creating the recovery media.The next time you open HP Recovery Manager, you will be prompted to continue the process. Creating the recovery media 1. Select Sta...
Page 84 - Backing up system and personal information; Tips for a successful backup
Backing up system and personal information Your computer stores information that is important to you, such as files, emails, and photos, and youwill want to keep that information even if you download a virus or the system stops working properly.How completely you are able to recover your files depen...
Page 85 - Creating a backup using Windows Backup and Restore
Creating a backup using Windows Backup and Restore Windows allows you to back up files using Windows Backup and Restore. You can select the levelyou want to back up, from individual folders to drives. The backups are compressed to save space.To back up: 1. Select Start > Control Panel > System...
Page 86 - Restore and recovery; Restoring to a previous system restore point; Restoring specific files using Windows Backup and Restore; Recovering the original system using HP Recovery Manager
Restore and recovery Restoring to a previous system restore point Sometimes installing a software program causes your computer or Windows to behave unpredictably.Usually uninstalling the software fixes the problems. If uninstalling does not fix the problems, you canrestore the computer to a previous...
Page 87 - Recovering using HP Recovery partition (select models only); Recovering using the recovery media
● If the recovery media do not work, you can obtain recovery discs for your system from the HPwebsite. ● The Minimized Image Recovery option is recommended for advanced users only. All hardware-related drivers and software are re-installed, but other software applications are not. Do notinterrupt th...
Page 89 - 2 Specifications
12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with thecomputer. The computer operates on DC power, which can be supplied by an AC or a DC power source. TheAC power source must be rated at 100–240 V, 50–60 Hz. Although the com...
Page 90 - Operating environment
Operating environment Factor Metric U.S. Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10...
Page 91 - 3 Troubleshooting and support
Page 92 - Troubleshooting; Disc drive problems
Troubleshooting Disc drive problems If the disc tray fails to open normally, follow these steps: 1. Insert the end of a paper clip into the release access (1) in the front bezel of the drive. 2. Press in gently on the paper clip until the tray is released, and then pull out the tray (2) until it sto...
Page 93 - Cannot connect to a WLAN; Cannot connect to a preferred network
Cannot connect to a WLAN If you have a problem connecting to a WLAN, confirm that the integrated WLAN device is turned onand properly installed on your computer. 1. If the wireless light is off or amber, press the wireless button, wireless switch, or wireless key toturn the wireless device on. 2. Th...
Page 95 - Network status icon is not displayed; Audio problems
If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, seethe router manufacturer's instructions. Network status icon is not displayed If the network status icon is not displayed in the notification area after you configure the WLAN, thesoftware driver is...
Page 96 - Resolving a low battery level; Troubleshooting an AC adapter
Resolving a low battery level Resolving a low battery level when external power is available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an accessory from HP. Resolving a low battery level when no power source is availa...
Page 97 - Contacting support
Contacting support If the information provided in this user guide or in Help and Support does not answer your questions,you can contact support. For U.S. product support, go to http://www.hp.com/go/contactHP . For worldwide product support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html...
Page 98 - 4 Electrostatic Discharge
14 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors m...
Page 99 - Index
Index A AC adapter 6action keys decrease screen brightness 32 Help and Support 32identifying 13increase screen brightness 32next track or section 32play, pause, resume 32previous track or section 32radiance backlight keyboard 32 switch screen image 32volume down 32volume mute 33volume up 32wireless ...