Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only ona hard, flat surface. Do not allow another hard surface, such as an adjoining o...
Page 5 - Table of contents
Table of contents 1 Starting right ................................................................................................................................................... 1 Best practices .......................................................................................................
Page 11 - Starting right; Best practices
1 Starting right This computer is a powerful tool designed to enhance your work and entertainment. To get the mostout of your computer, read this chapter to learn about best practices after setup, fun things to do withyour computer, and where to go to get more HP resources. Best practices To protect...
Page 12 - Fun things to do
Fun things to do ● You know you can watch a YouTube video on the computer. But did you know that you can alsoconnect your computer to a TV and watch the video on TV? For more information, see Connecting an HDMI TV or monitor on page 27 . ● You know you can listen to music on the computer. But did yo...
Page 14 - Getting to know your computer; Finding your hardware and software information; Front
2 Getting to know your computer Finding your hardware and software information ▲ Select Start > Computer . A list displays all the devices installed in your computer, including optical drives, solid-state drives(SSDs), or a secondary hard drive. To find out what software is included on your compu...
Page 18 - Rear
Rear Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycleon and off during routine operation. 8 Chapter 2 Getting to know your computer
Page 20 - Top; TouchPad
Top TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on or off. (2) TouchPad light ● On: The TouchPad is off. ● Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activates itemson the screen. (4) Left TouchPad button Functions like the ...
Page 21 - Lights
Lights Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state,which is an energy-saving mode. The computer shutsoff power to the display and other unneededcomponents. ● Off: The computer is off or in Hibernation. Hibernationis an energ...
Page 22 - Buttons, speakers, and fingerprint reader
Buttons, speakers, and fingerprint reader Component Description (1) Power button ● When the computer is off, press the button to turn onthe computer. ● When the computer is on, press the button briefly toinitiate Sleep. ● When the computer is in the Sleep state, press thebutton briefly to exit Sleep...
Page 23 - Keys
Keys Component Description (1) esc key Displays system information when pressed in combinationwith the fn key. (2) fn key Executes frequently used system functions when pressedin combination with the esc key or the b key. (3) Windows logo key Displays the Windows Start menu. (4) b key Enables or dis...
Page 26 - Labels
Labels The labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the computer. The labels are in easily accessible locations. ● Serial number label—Provides important information, including the following: Component (1) Pro...
Page 27 - Connecting to a network; Connecting to a wireless network; Using the wireless controls
3 Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globeand access information from millions of websites using your computer and a wired or wirelessnetwork connection. This chapter will help you get connected to that world. Connecting t...
Page 28 - Using operating system controls
Using the wireless button The computer has a wireless button, one or more wireless devices, and one or two wireless lights,depending on the model. All of the wireless devices on your computer are enabled at the factory, sothe wireless light is on (white) when you turn on the computer. The wireless l...
Page 29 - Using a WLAN; Using an Internet service provider
Using a WLAN With a WLAN device, you can access a wireless local area network (WLAN), which is composed ofother computers and accessories that are linked by a wireless router or a wireless access point. NOTE: The terms wireless router and wireless access point are often used interchangeably. ● A lar...
Page 31 - Connecting to a WLAN; Using Bluetooth wireless devices (select models only)
Connecting to a WLAN To connect to the WLAN, follow these steps: 1. Be sure that the WLAN device is on. If the device is on, the wireless light is on. If the wirelesslight is off, press the wireless button. NOTE: On some models, the wireless light is amber when all wireless devices are off. 2. Click...
Page 33 - Enjoying entertainment features
4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage yourmusic, and download and watch movies. Or, to make your computer an even more powerfulentertainment center, connect external devices, like speakers, headphones, monitor, pr...
Page 34 - Using the webcam; Using audio
Component Description (3) Webcam light On: The webcam is in use. (4) Speakers (4) Produce sound. (5) Optical drive Reads and writes (select models only) to an opticaldisc. (6) USB 2.0 ports (2) Connect optional USB devices. NOTE: For details about different types of USB ports, see Using a USB device...
Page 35 - Connecting speakers; Connecting headphones; Connecting a microphone; Accessing Beats Audio Control Panel; Enabling and Disabling Beats Audio
Connecting speakers You can attach wired speakers to your computer by connecting them to USB ports (or the audio-outjack) on your computer or on a docking station. To connect speakers to your computer, follow the device manufacturer's instructions. To connecthigh-definition speakers to the computer,...
Page 36 - Checking the sound; Using video; Connecting a VGA monitor or projector
Icon Definition Beats Audio is enabled. Beats Audio is disabled. Checking the sound To check the audio functions on your computer, follow these steps: 1. Select Start > Control Panel > Hardware and Sound > Sound . 2. When the Sound window opens, click the Sounds tab. Under Program Events , ...
Page 37 - Connecting an HDMI TV or monitor
To connect a monitor or projector: 1. Connect the VGA cable from the monitor or projector to the VGA port on the computer asshown. 2. Press f4 to alternate the screen image between 3 display states: ● View the screen image on the computer. ● View the screen image on the external device (monitor or p...
Page 39 - Using Intel Wireless Display (select models only); Managing your audio and video files
Using Intel Wireless Display (select models only) Intel® Wireless Display allows you to transmit your computer content wirelessly to your TV by usingan optional wireless TV adapter (purchased separately). For details about using the wireless adapter,see the manufacturer's instructions. To open Intel...
Page 41 - Using the keyboard; Using ALT GR key combinations
Using the keyboard The keyboard allows you to type and the action keys and hot keys allow you to perform specificfunctions. For more details about the keyboard keys, see Keys on page 13 . NOTE: Depending on the country or region, your keyboard may have different keys and keyboard functions than thos...
Page 42 - Using the hot keys
Icon Key Description f5 Turns the radiance backlight keyboard feature off or on. NOTE: To conserve battery power, turn off this feature. f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD. f7 Begins, pauses, or resumes playback of an audio CD, a DVD, or a BD. f8 Play...
Page 43 - Using the keypad; Using the integrated numeric keypad
Using the keypad Using the integrated numeric keypad The computer includes an integrated numeric keypad, and it also supports an optional externalnumeric keypad or an optional external keyboard that includes a numeric keypad. Component Description num lock key Controls the function of the integrated...
Page 44 - Using the TouchPad; Turning the TouchPad off or on
Using the TouchPad Component Description (1) TouchPad light ● On: The TouchPad is off. ● Off: The TouchPad is on. (2) TouchPad on/off button Turns the TouchPad on or off. (3) TouchPad zone Moves the on-screen pointer and selects or activates itemson the screen. (4) Left TouchPad button Functions lik...
Page 46 - Using TouchPad gestures
Using TouchPad gestures The TouchPad supports a variety of gestures that let your fingers swipe, pinch, and rotate tomanipulate items on the desktop. To use TouchPad gestures, place two fingers on the TouchPad atthe same time. NOTE: TouchPad gestures are not supported in all programs. To view the de...
Page 47 - Scrolling
Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingersslightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or rightmotion. NOTE: Scrolling speed is controlled by finger speed. Pinching/Zooming Pinching a...
Page 48 - Rotating; Flicking
Rotating Rotating allows you to rotate items such as photos. To rotate, anchor your left forefinger in theTouchPad zone. Move the right forefinger around the anchored finger in a sweeping motion, movingfrom 12 o’clock to 3 o’clock. To reverse the rotation, move your right forefinger from 3 o’clock t...
Page 49 - Managing power
6 Managing power Your computer can operate on either battery power or external power. When the computer is onlyrunning on battery power and an AC power source is not available to charge the battery, it isimportant to monitor and conserve the battery charge. Your computer supports power plans tomanag...
Page 50 - Using Sleep or Hibernation; Initiating and exiting Sleep
Using Sleep or Hibernation Microsoft Windows has two power-saving states, Sleep and Hibernation. NOTE: For select models, the Intel Rapid Start Technology (RST) feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. Rapid Start Technology ma...
Page 52 - Using the power meter
Using the power meter The power meter allows you to quickly access power settings and view the remaining battery charge. ● To display the percentage of remaining battery charge and the current power plan, move thepointer over the Power Meter icon, at the far right of the taskbar. ● To access Power O...
Page 53 - Selecting a power plan
Selecting a power plan A power plan manages how the computer uses power and helps you conserve power and maximizeperformance. The following power plans are available: ● HP Recommended . Automatically balances performance with energy conservation. ● Power Saver . Saves power by reducing system perfor...
Page 54 - Running on battery power; Removing a user-replaceable battery
Running on battery power When a charged battery is in the computer and the computer is not plugged into external power, thecomputer runs on battery power and the display brightness decreases to conserve battery life. Thebattery in the computer slowly discharges when the computer is off and unplugged...
Page 55 - Conserving battery power; Identifying low battery levels; Storing a user-replaceable battery
Conserving battery power Use the following tips for conserving battery power and maximizing battery life: ● Lower the brightness on the display. ● Select the Power saver setting in Power Options. ● Remove the battery from the computer when it is not being used or charged. ● Turn off wireless devices...
Page 56 - Replacing a user-replaceable battery; Running on external power
Replacing a user-replaceable battery Battery Check in Help and Support notifies you to replace the battery when an internal cell is notcharging properly or when the battery storage capacity has reached a weak condition. If the battery ispossibly covered by an HP warranty, instructions include a warr...
Page 58 - Shutting down the computer
Shutting down the computer CAUTION: Unsaved information is lost when the computer shuts down. The Shut down command closes all open programs, including the operating system, and then turnsoff the display and computer. Shut down the computer under any of the following conditions: ● When you need to r...
Page 59 - Managing and sharing information; Connecting a USB device
7 Managing and sharing information Drives are digital storage devices or solid-state drives that help you store, manage, share, andaccess information. Your computer has an internal hard drive that stores your computer's software,operating system, as well as providing storage for all of your personal...
Page 61 - Inserting and removing digital storage cards
Inserting and removing digital storage cards To insert a digital storage card: CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert a digital card. 1. Hold the card label-side up, with the connectors facing the computer. 2. Insert the card into the digita...
Page 62 - Using optical drives
Using optical drives An optical disc drive uses laser light to read or store large amounts of information. Some drives canonly read information, but others can also write (burn) information onto a blank disc. Use these tips for best performance of your optical drive: ● When the battery is the only s...
Page 64 - Sharing drives on the network
2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 3. Close the disc tray and plac...
Page 65 - Maintaining your computer; Improving performance; Handling drives
8 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition. Thischapter provides information about improving the performance of your computer by running toolssuch as Disk Defragmenter and Disk Cleanup and by replacing a hard drive or adding ...
Page 66 - Replacing a hard drive
● Do not type on the keyboard or move the computer while an optical drive is writing to a disc. Thewrite process is sensitive to vibration. ● Before you move a computer that is connected to an external hard drive, initiate Sleep and allowthe screen to clear, or properly disconnect the external hard ...
Page 69 - Adding or replacing memory modules
Adding or replacing memory modules Adding memory can help improve your computer's performance. Your computer is like your physicalwork area. The hard drive is the filing cabinet where you store your work and the memory is the deskwhere you work. When your memory isn’t big enough to hold all your wor...
Page 72 - Updating programs and drivers
Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions.Updates can resolve issues and bring new features and options to your computer. Technology isalways changing, and updating programs and drivers allows your computer to run ...
Page 73 - Cleaning your computer; Cleaning the TouchPad and keyboard
Cleaning your computer Cleaning your computer and external devices helps keep them in good working condition. If you don'tclean your computer, dust and dirt particles can build up. CAUTION: Avoid using the following cleaning products to clean your computer: Strong solvents, such as alcohol, acetone,...
Page 74 - Traveling with or shipping your computer
Traveling with or shipping your computer If you have to travel with or ship your computer, here are some tips to keep in mind to keep yourequipment safe. ● Prepare the computer for traveling or shipping: ◦ Back up your information to an external drive. ◦ Remove all discs and all external media cards...
Page 75 - Locating your security software
9 Securing your computer andinformation Computer security is essential for protecting the confidentiality, integrity, and availability of yourinformation. Standard security solutions provided by the Windows operating system, HP applications,the non-Windows Setup Utility (BIOS), and other third-party...
Page 76 - Using passwords; Setting Windows passwords
To open HP Security Assistant, select Start > All Programs > Security and Protection > HP Security Assistant . Using passwords A password is a group of characters that you choose to secure your computer information and toprotect online transactions. Several types of passwords can be set. Fo...
Page 77 - Using the fingerprint reader
Setting Setup Utility (BIOS) passwords Password Function Administrator password ● Must be entered each time you access Setup Utility(BIOS). ● If you forget your administrator password, you cannotaccess Setup Utility (BIOS). NOTE: The administrator password can be used in place of the power-on passwo...
Page 78 - Using HP SimplePass; Registering fingerprints; Using Internet security software
Using HP SimplePass HP SimplePass provides an easy-to-use interface to help secure your computer and simplify the wayyou log on to your computer and password-protected websites. Use a registered fingerprint to: ● Log on to Windows. ● Access websites and other programs that require a logon. ● Set up ...
Page 79 - Using antivirus software; Using firewall software; Installing Windows security updates; Installing HP and third-party software updates
Using antivirus software Computer viruses can disable programs, utilities, or the operating system, or cause them to functionabnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair anydamage they have caused. For more information about computer viruses, type v...
Page 80 - Securing your wireless network; Backing up your software applications and information; Using an optional security cable lock
If you have installed third-party software after you purchased your computer, regularly update thesoftware. Software companies provide software updates to their products to correct security problemsand improve functionality of the software. Securing your wireless network When you set up your wireles...
Page 81 - Diagnostics; Updating the BIOS; Determining the BIOS version
10 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input andoutput devices on the system (such as disk drives, display, keyboard, mouse, and printer). SetupUtility (BIOS) includes settings for the types of d...
Page 82 - Downloading a BIOS update
BIOS version information (also known as ROM date and System BIOS ) can be displayed by pressing fn + esc (if you are already in Windows) or by using Setup Utility (BIOS). 1. Start Setup Utility (BIOS). 2. Use the arrow keys to select Main . 3. To exit Setup Utility (BIOS) without saving your changes...
Page 83 - Using System Diagnostics
NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware isfunctioning properly. To start System Diagnostics: 1....
Page 84 - Creating backups; Creating recovery media to recover the original system; What you need to know
11 Backing up, restoring, and recovering Your computer includes tools provided by the operating system and HP to help you safeguard yourinformation and retrieve it if ever needed. Creating backups 1. Use HP Recovery Manager to create recovery media immediately after you set up the workingcomputer. 2...
Page 85 - Creating system restore points
● Store the recovery media in a safe location, separate from the computer. ● If necessary, you can exit the program before you have finished creating the recovery media.The next time you open HP Recovery Manager, you will be prompted to continue the process. Creating the recovery media 1. Select Sta...
Page 86 - Backing up system and personal information; Tips for a successful backup
Backing up system and personal information Your computer stores information that is important to you, such as files, emails, and photos, and youwill want to keep that information even if you download a virus or the system stops working properly.How completely you are able to recover your files depen...
Page 87 - Creating a backup using Windows Backup and Restore
Creating a backup using Windows Backup and Restore Windows allows you to back up files using Windows Backup and Restore. You can select the levelyou want to back up, from individual folders to drives. The backups are compressed to save space.To back up: 1. Select Start > Control Panel > System...
Page 88 - Restore and recovery; Restoring to a previous system restore point; Restoring specific files using Windows Backup and Restore; Recovering the original system using HP Recovery Manager
Restore and recovery Restoring to a previous system restore point Sometimes installing a software program causes your computer or Windows to behave unpredictably.Usually uninstalling the software fixes the problems. If uninstalling does not fix the problems, you canrestore the computer to a previous...
Page 89 - Recovering using HP Recovery partition (select models only); Recovering using the recovery media
● If the recovery media do not work, you can obtain recovery discs for your system from the HPwebsite. ● The Minimized Image Recovery option is recommended for advanced users only. All hardware-related drivers and software are re-installed, but other software applications are not. Do notinterrupt th...
Page 91 - 2 Specifications
12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with thecomputer. The computer operates on DC power, which can be supplied by an AC or a DC power source. TheAC power source must be rated at 100–240 V, 50–60 Hz. Although the com...
Page 92 - Operating environment
Operating environment Factor Metric U.S. Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 85°C -4°F to 185°F Relative humidity (noncondensing) Operating 5% to 95% 5% to 95% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,0...
Page 93 - 3 Troubleshooting and support
13 Troubleshooting and support ● Troubleshooting ● Contacting customer support 83
Page 94 - Disc drive problems
Troubleshooting Disc drive problems If the disc tray fails to open normally, follow these steps: 1. Insert the end of a paper clip into the release access (1) in the front bezel of the drive. 2. Press in gently on the paper clip until the tray is released, and then pull out the tray (2) until it sto...
Page 95 - Cannot connect to a WLAN; Cannot connect to a preferred network
Cannot connect to a WLAN If you have a problem connecting to a WLAN, confirm that the integrated WLAN device is turned onand properly installed on your computer. 1. If the wireless light is off or amber, press the wireless button, wireless switch, or wireless key toturn the wireless device on. 2. Th...
Page 97 - Network status icon is not displayed; Audio problems
If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, seethe router manufacturer's instructions. Network status icon is not displayed If the network status icon is not displayed in the notification area after you configure the WLAN, thesoftware driver is...
Page 98 - Resolving a low battery level; Troubleshooting an AC adapter
Resolving a low battery level Resolving a low battery level when external power is available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an accessory from HP. Resolving a low battery level when no power source is availa...
Page 99 - Contacting customer support
Contacting customer support If the information provided in this user guide or in Help and Support does not answer your questions,you can contact HP Customer Support at http://www.hp.com/go/contactHP . NOTE: For worldwide support, click Contact HP worldwide on the left side of the page, or go to http...
Page 100 - 4 Electrostatic Discharge
14 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors m...
Page 101 - Index
Index A AC adapter 6action keys decrease screen brightness 31 Help and Support 31identifying 13increase screen brightness 31next track or section 32play, pause, resume 32previous track or section 32radiance backlight keyboard 32 switch screen image 31volume down 32volume mute 32volume up 32wireless ...