Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flatsurface. Do not allow another hard surface, such as an adjoining optional ...
Page 5 - Table of contents
Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ................................................................................... 12 Display ......................
Page 9 - Product description
1 Product description Category Description HP EliteBook 8470w Mobile Workstation computer model HP EliteBook 8470p Notebook PC computer model Product Name HP EliteBook 8470w Mobile Workstationcomputer model √ HP ProBook 8470p Notebook PCcomputer model √ Processors ● Intel® Quad Core® i7-3820QM 2.70-...
Page 20 - External component identification; Display
2 External component identification Display Item Component Description (1) Internal display switch Turns off the display or initiates Suspend if the display isclosed while the power is on. NOTE: The display switch is not visible from the outside of the computer. (2) WLAN antennas (3)* Send and recei...
Page 22 - Buttons and fingerprint reader (select models only)
Buttons and fingerprint reader (select models only) NOTE: Your computer may look slightly different from the illustration in this section. Item Component Description (1) TouchPad on/off button Turns the TouchPad on and off. (2) Power button ● When the computer is off, press the button to turn onthe ...
Page 26 - TouchPad
TouchPad NOTE: Your computer may look slightly different from the illustration in this section. Item Component Description (1) Pointing stick (select models only) Moves the pointer and selects or activates items onthe screen. (2) Left pointing stick button (selectmodels only) Functions like the left...
Page 28 - Left side
Left side NOTE: Your computer may look slightly different from the illustration in this section. Item Component Description (1) Power connector Connects an AC adapter. (2) 1394 port Connects an optional IEEE 1394 or 1394a device, suchas a camcorder. (3) USB 3.0 ports (2) Connect optional USB 3.0 dev...
Page 30 - Rear
Item Component Description (7) Vents (2) Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It isnormal for the internal fan to cycle on and off duringroutine operation. (8) Security cable slot Attaches an ...
Page 33 - Illustrated parts catalog
3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model numberprovided on the service tag. It is necessary to remove the battery to obtain these numbers. See Battery Battery on page 57 for battery removal instructions. Item ...
Page 42 - Display assembly subcomponents
Display assembly subcomponents Item Component Spare part number (1) Display bezel: For use only on HP EliteBook 8470w Mobile Workstation computer models 686014-001 For use only on HP EliteBook 8470p Notebook PC computer models 686012-001 (2) Webcam/microphone module 686045-001 34 Chapter 3 Illustrat...
Page 44 - Cable Kit
Cable Kit Item Component Spare part number Cable Kit , includes: 641830-001 (1) Bluetooth module cable (2) TouchPad board cable (3) RJ-11 jack cable 36 Chapter 3 Illustrated parts catalog
Page 48 - Miscellaneous parts
Miscellaneous parts Component Spare part number AC adapter: 90-W HP Smart AC adapter (PFC, EM, 3-wire) 693713-001 90-W HP Smart AC adapter (PFC, 3-wire) 693712-001 65-W HP Smart AC adapter (non-PFC, 3-wire) 693711-001 65-W HP Smart AC adapter (RC/V, EM, 3-wire) 693710-001 Carrying case: HP basic car...
Page 58 - Preliminary replacement requirements; Tools required; Service considerations; Plastic parts
4 Removal and replacementprocedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 and P1 screw drivers Service considerations The following sec...
Page 59 - Drive handling; Grounding guidelines; Electrostatic discharge damage
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether thecomputer is o...
Page 62 - Equipment guidelines
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible strapswith a minimum of one megohm ±10% resistance in the ground cords. To provide proper ...
Page 64 - Computer feet
Item Component Description (4) Warranty period This number describes the duration of the warrantyperiod for the computer. (5) Model description This is the alphanumeric identifier used to locatedocuments, drivers, and support for the computer. Computer feet The computer feet are adhesive-backed rubb...
Page 66 - SIM
Install the battery by inserting it into the battery bay until you hear a click. SIM NOTE: This section applies only to computer models with WWAN capability. NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in ...
Page 69 - Optical drive
Optical drive NOTE: The optical drive spare part kit includes an optical drive bezel and optical drive bracket. Description Spare part number For use only on HP EliteBook 8470w Mobile Workstation computer models: Blu-ray R/RE DVD±RW SuperMulti DL Drive 686048-001 Blu-ray ROM DVD±RW SuperMulti DL Dri...
Page 71 - Upgrade bay cradle
10. Remove the optical drive bracket (2) . Reverse this procedure to reassemble and install the optical drive. Upgrade bay cradle Description Spare part number Upgrade bay cradle (includes bezel and bracket) 643921-001 Before removing the upgrade bay cradle, follow these steps: 1. Turn off the compu...
Page 73 - Hard drive
Hard drive NOTE: The hard drive spare part kit does not include the hard drive bracket or screws. Description Spare part number 750-GB, 7200-rpm, 9.5-mm 633252-001 500-GB, 7200-rpm, 9.5-mm SED 683801-001 500-GB, 7200-rpm, 9.5-mm 634925-001 320-GB, 7200-rpm, 9.5-mm 634862-001 Hard Drive Hardware Kit ...
Page 75 - Memory module
Memory module NOTE: Primary and expansion memory is installed in a stacked configuration in the bottom of the computer. Description Spare part number 8-GB memory module (PC3, 12800, 1600-MHz) 670034-001 4-GB memory module (PC3, 12800, 1600-MHz) 641369-001 2-GB memory module (PC3, 12800, 1600-MHz) 65...
Page 77 - WWAN module
WWAN module NOTE: The WWAN module and the WLAN module are not interchangeable. Description Spare part number HP lt2523 LTE/HSPA+ Mobile Broadband Module 675793-001 HP lt2522 LTE/EV-DO Mobile Broadband Module 675791-001 HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001 HP hs2350 HSPA+ Mobile Br...
Page 79 - WLAN module
WLAN module Description Spare part number Atheros WB225 1×1 802.11b/g/n Bluetooth Combo Adapter 675794-001 Broadcom 43228 802.11abgn 2×2 Wi-Fi Adapter 669832-001 Intel Centrino Advanced-N 6205 WLAN module 631954-001 Intel Centrino Ultimate-N 6300 WLAN module 572511-001 Intel Centrino Wireless-N 2200...
Page 81 - Bluetooth module
Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 641830-001. Description Spare part number Bluetooth module 4.0 EDR 655792-001 Before removing the Bluetooth module, follow ...
Page 83 - Fan
Fan Description Spare part number Fan (includes cable) 641839-001 Before removing the fan, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through the operating system. 2. Disconnect the power f...
Page 88 - Base enclosure
Base enclosure Description Spare part number Base enclosure (includes four rubber feet, service cover release latch assembly, and batteryrelease latch assembly) 685997-001 Before removing the base enclosure, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off ...
Page 91 - Speaker assembly
Reverse this procedure to install the base enclosure. Speaker assembly Description Spare part number Speaker assembly (includes cable) 641840-001 Before removing the speaker assembly, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn ...
Page 94 - Service cover release latch assembly
3. Release the RJ-11 jack cable from the clips (2) and routing channel built into the base enclosure. 4. Remove the RJ-11 jack cable. Reverse this procedure to install the RJ-11 jack cable. Service cover release latch assembly NOTE: The service cover release latch assembly components are included in...
Page 97 - Battery release latch assembly
Battery release latch assembly NOTE: The battery release latch assembly components are included in the Latch Kit, spare part number 684339-001. Before removing the battery release latch assembly, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibern...
Page 100 - Fingerprint reader board
Fingerprint reader board Description Spare part number Fingerprint reader board (includes cable) 684343-001 Before removing the fingerprint reader board, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut ...
Page 102 - RTC battery
RTC battery Description Spare part number RTC battery (includes cable and double-sided tape) 652650-001 Before removing the RTC battery, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through t...
Page 103 - Display lid switch board
2. Detach the RTC battery (2) from the TouchPad. (The RTC battery is attached to the TouchPad with double-sided tape.) 3. Remove the RTC battery. Reverse this procedure to install the RTC battery. Display lid switch board Description Spare part number Display lid switch board (includes cable) 684340...
Page 105 - System board
System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number For use only on HP EliteBook 8470w Mobile Workstation computer models: For use only on computer models equipped with a graphics subsystem with discrete memory in allcountries and r...
Page 108 - Heat sink
Heat sink NOTE: The heat sink spare part kit includes replacement thermal material. Description Spare part number For use only on computer models equipped with a graphics subsystem with discrete memory 686021-001 For use only on computer models equipped with a graphics subsystem with UMA memory 6933...
Page 112 - Processor
Processor NOTE: The processor spare part kit includes replacement thermal material. Description Spare part number For use only on HP EliteBook 8470w Mobile Workstation computer models: Intel Quad Core i7-3820QM 2.70-GHz processor (SC turbo up to 3.70-GHz; 1600-MHz FSB,8.0-MB L3 cache, 45 W) 681284-0...
Page 116 - Display assembly
Display assembly NOTE: The display assembly is spared at the subcomponent level only. For more display assembly spare part information, see the individual removal subsections. Before removing the display assembly, follow these steps: 1. Turn off the computer. If you are unsure whether the computer i...
Page 124 - Starting Computer Setup
5 Computer Setup (BIOS) andAdvanced System Diagnostics Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the inputand output devices on the system (such as disk drives, display, keyboard, mouse, and printer).Computer Setup includes settings for the types of peri...
Page 125 - Using Computer Setup; Navigating and selecting in Computer Setup; Exit
Using Computer Setup Navigating and selecting in Computer Setup To navigate and select in Computer Setup, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. ● To select a menu or ...
Page 126 - Restoring factory settings in Computer Setup; Updating the BIOS; Determining the BIOS version
Restoring factory settings in Computer Setup NOTE: Restoring defaults will not change the hard drive mode. To return all settings in Computer Setup to the values that were set at the factory, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for ...
Page 127 - Downloading a BIOS update
NOTE: You can also determine the BIOS version by turning on or restarting the computer, pressing the esc key while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen, and then pressing the f1 key. Follow the on-screen instructions to exit this screen. Downloadi...
Page 128 - Using Advanced System Diagnostics
Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardwareis functioning properly. The following diagnostic tests are available in Advanced System Diagnostics: ● Start-up test—This test analyzes the main computer components ...
Page 129 - Specifications
6 Specifications Computer specifications Metric U.S. Dimensions Width 33.80 cm 13.31 in Depth 23.13 cm 9.11 in Height (front to back) 3.18 to 3.38 cm 1.25 to 1.33 in Weight HP EliteBook 8470w Mobile Workstation: Equipped with 9-cell battery, optical drive, one memorymodule, WLAN module, and solid-st...
Page 132 - Hard drive specifications
Hard drive specifications 750-GB* 500-GB* 320-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Length 100.2 mm 100.4 mm 100.4 mm Width 69.9 mm 69.9 mm 69.9 mm Weight 110 g 110 g 110 g Interface type SATA SATA SATA Transfer rate Synchronous (maximum) 1.1 GB/sec 1.1 GB/sec 1.1 GB/sec Security ATA security A...
Page 133 - Backup and recovery
7 Backup and recovery Recovery after a system failure is as good as your most recent backup. As you add new software anddata files, you should continue to back up your system on a regular basis to maintain a reasonablycurrent backup. 125
Page 134 - Performing a recovery
Performing a recovery Recovery allows you to repair or restore the computer to its original factory state. You can create an HPfactory image restore DVD, using an installed or an external DVD±RW optical drive. You can alsorestore the computer to its factory condition from the HP dedicated recovery p...
Page 135 - Backing up your information
Backing up your information You should back up your computer files on a regular schedule to maintain a current backup. You canmanually back up your information to an optional external drive, a network drive, or discs. Back upyour system at the following times: ● At regularly scheduled times ● Before...
Page 136 - Power cord set requirements; Requirements for all countries
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in thecountry or region where the equi...
Page 138 - Recycling
9 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not disposeof the battery in general household waste. Follow the local laws and regulations in your area forbattery disposal. HP encourages customers to recycle used electronic hardware, HP origina...
Page 139 - Index
Index Symbols/Numerics 1394 port 20 A AC adapter, spare part numbers 40, 49 AC adapter/battery light 19accessory battery connector 23antenna locations 12removal 114, 115spare part number 35, 43, 115 Antenna Kit, spare part number 35, 43, 115 audio, product description 5audio-in jack 21audio-out jack...
