Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only ona hard, flat surface. Do not allow another hard surface, such as an adjoining o...
Page 5 - Table of contents
Table of contents 1 Starting right ................................................................................................................................................... 1 Best practices .......................................................................................................
Page 11 - Starting right; Best practices
1 Starting right This computer is a powerful tool designed to enhance your work and entertainment. To get the mostout of your computer, read this chapter to learn about best practices after setup, fun things to do withyour computer, and where to go to get more HP resources. Best practices To protect...
Page 12 - Fun things to do
Fun things to do ● You know you can watch a YouTube video on the computer. But did you know that you can alsoconnect your computer to a TV and watch the video on TV? For more information, see Connecting an HDMI TV or monitor on page 25 . ● You know you can listen to music on the computer. But did yo...
Page 14 - Getting to know your computer; Finding your hardware and software information; Right side
2 Getting to know your computer Finding your hardware and software information ▲ Select Start > Computer . A list displays all the devices installed in your computer, including optical drives, solid-state drives(SSD), or a secondary hard drive. To find out what software is included on your comput...
Page 16 - Left side
Left side Component Description (1) External monitor port Connects an external VGA monitor or projector. (2) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normalfor the internal fan to c...
Page 18 - Display
Display Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with wirelesslocal area networks (WLANs). (2) Internal microphone (1) Records sound. (3) Webcam Records video, captures still photographs, and allows videoconferences and online chat by means of str...
Page 19 - TouchPad
Top TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on or off. (2) TouchPad light ● Amber: The TouchPad is off. ● Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activates itemson the screen. (4) Left TouchPad button Functions like t...
Page 20 - Lights
Lights Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state,which is an energy-saving mode. The computer shutsoff power to the display and other unneededcomponents. ● Off: The computer is off or in Hibernation. Hibernationis an energ...
Page 21 - Buttons and speakers
Buttons and speakers Component Description (1) Power button ● When the computer is off, press the button to turn onthe computer. ● When the computer is on, press the button briefly toinitiate Sleep. ● When the computer is in the Sleep state, press thebutton briefly to exit Sleep. ● When the computer...
Page 22 - Keys
Keys Component Description (1) esc key Displays system information when pressed in combinationwith the fn key. (2) fn key Displays system information when pressed in combinationwith the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Action keys Execute frequently used system func...
Page 24 - Labels
Labels The labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the computer. The labels are in easily accessible locations. ● Serial number label—Provides important information, including the following: Component (1) Pro...
Page 25 - Connecting to a network
3 Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globeand access information from millions of websites using your computer and a wired or wirelessnetwork connection. This chapter will help you get connected to that world. 15
Page 26 - Connecting to a wireless network; Using the wireless controls; Using the wireless button
Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires. Your computer may beequipped with one or more of the following wireless devices: ● Wireless local area network (WLAN) device—Connects the computer to wireless local areanetworks (commonly referre...
Page 27 - Using operating system controls; Using a WLAN; Using an Internet service provider
To open HP Connection Manager, select Start > All Programs > HP Help and Support > HP Connection Manager . For more details about using HP Connection Manager, see the HP Connection Manager softwareHelp. Using operating system controls The Network and Sharing Center allows you to set up a co...
Page 29 - Connecting to a WLAN; Using Bluetooth wireless devices (select models only)
Connecting to a WLAN To connect to the WLAN, follow these steps: 1. Be sure that the WLAN device is on. If the device is on, the wireless light is on (white). If thewireless light is amber, press the wireless button. NOTE: On some models, the wireless light is amber when all wireless devices are off...
Page 30 - Connecting to a wired network
Connecting to a wired network Your computer supports a local area network (LAN) wired connection. A LAN connection uses anetwork cable and is much faster than a modem, which uses telephone cable. LAN (RJ-45) cablesare sold separately. WARNING! To reduce the risk of electric shock, fire, or damage to...
Page 31 - Enjoying entertainment features
4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage yourmusic, and download and watch movies. Or, to make your computer an even more powerfulentertainment center, connect external devices like speakers, headphones, monitor, pro...
Page 33 - Connecting speakers; Connecting headphones; Connecting a microphone
Using the webcam Your computer has an integrated webcam, a powerful social networking tool that allows you tocommunicate up close with friends and colleagues next door or on the other side of the world. Withthe webcam, you can stream video with your instant messaging software, capture and share vide...
Page 34 - Using video; Connecting a VGA monitor or projector
To check the recording functions on your computer, follow these steps: 1. Select Start > All Programs > Accessories > Sound Recorder . 2. Click Start Recording and speak into the microphone. Save the file to your desktop. 3. Open a multimedia program and play the recording. To confirm or ch...
Page 35 - Connecting an HDMI TV or monitor
● View the screen image on the computer extended to the external device. ● View the screen image on the external device (monitor or projector). Each time you press f4 , the display state changes. Connecting an HDMI TV or monitor To see the computer screen image on a high-definition TV or monitor, co...
Page 36 - Managing your photo, audio, and video files
Configuring audio settings (with HDMI TV) HDMI is the only video interface that supports high-definition video and audio . After you connect an HDMI TV to the computer, you can then turn on HDMI audio by following these steps: 1. Right-click the Speaker icon in the notification area, at the far righ...
Page 38 - Using the keyboard; Using ALT GR key combinations
Using the keyboard The keyboard allows you to type and the action keys and hot keys allow you to perform specificfunctions. For more details about the keyboard keys, see Keys on page 12 . NOTE: Depending on the country or region, your keyboard may have different keys and keyboard functions than thos...
Page 39 - Using the hot keys
Icon Key Description f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD. f7 Begins, pauses, or resumes playback of an audio CD, a DVD, or a BD. f8 Plays the next track of an audio CD or the next section of a DVD or a BD. f9 Decreases speaker volume incrementally as l...
Page 40 - Using the keypad; Using the integrated numeric keypad
Using the keypad Using the integrated numeric keypad The computer includes an integrated numeric keypad, and it also supports an optional externalnumeric keypad or an optional external keyboard that includes a numeric keypad. Component Description num lock key Controls the function of the integrated...
Page 41 - Using the TouchPad; Turning the TouchPad off or on
Using the TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on or off. (2) TouchPad light ● Amber: The TouchPad is off. ● Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activates itemson the screen. (4) Left TouchPad button Functions ...
Page 43 - Using TouchPad gestures
Using TouchPad gestures The TouchPad supports a variety of gestures that let your fingers swipe, pinch, and rotate tomanipulate items on the desktop. To use TouchPad gestures, place two fingers on the TouchPad atthe same time. NOTE: TouchPad gestures are not supported in all programs. To view the de...
Page 44 - Scrolling
Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingersslightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or rightmotion. NOTE: Scrolling speed is controlled by finger speed. Pinching/Zooming Pinching a...
Page 45 - Rotating
Rotating Rotating allows you to rotate items such as photos. To rotate, anchor your left forefinger in theTouchPad zone. Move the right forefinger around the anchored finger in a sweeping motion, movingfrom 12 o’clock to 3 o’clock. To reverse the rotation, move your right forefinger from 3 o’clock t...
Page 46 - Managing power
6 Managing power Your computer can operate on either battery power or external power. When the computer is onlyrunning on battery power and an AC power source is not available to charge the battery, it isimportant to monitor and conserve the battery charge. Your computer supports power plans tomanag...
Page 47 - Using Sleep or Hibernation; Initiating and exiting Sleep; Initiating and exiting Hibernation
Using Sleep or Hibernation Microsoft Windows has two power-saving states, Sleep and Hibernation. When Sleep is initiated, the screen clears, and your work is saved to memory, allowing you to resumeyour work faster than when you exit Hibernation. If the computer is in the Sleep state for an extendedp...
Page 48 - Setting password protection on wakeup
To initiate Hibernation, select Start , click the arrow next to the Shut down button, and then click Hibernate . To exit Hibernation, briefly press the power button. The power lights turn on and the computer returns to the screen where you stopped working. NOTE: If you have set a password to be requ...
Page 50 - Selecting a power plan
Selecting a power plan A power plan manages how the computer uses power and helps you conserve power and maximizeperformance. The following power plans are available: ● HP Recommended . Automatically balances performance with energy conservation. ● Power Saver . Saves power by reducing system perfor...
Page 51 - Running on battery power; Removing a user-replaceable battery
Running on battery power When a charged battery is in the computer and the computer is not plugged into external power, thecomputer runs on battery power and the display brightness decreases to conserve battery life. Thebattery in the computer slowly discharges when the computer is off and unplugged...
Page 52 - Conserving battery power; Identifying low battery levels; Storing a user-replaceable battery
Conserving battery power Use the following tips for conserving battery power and maximizing battery life: ● Lower the brightness on the display. ● Select the Power saver setting in Power Options. ● Remove the battery from the computer when it is not being used or charged. ● Turn off wireless devices...
Page 53 - Disposing of a user-replaceable battery; Replacing a user-replaceable battery
Disposing of a user-replaceable battery WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short external contacts; do not dispose of in fire or water. See the Regulatory, Safety and Environmental Notices for proper battery disposal. To access this guide, se...
Page 54 - Running on external power
Running on external power For information about connecting to AC power, see the Setup Instructions provided in the computer box. The computer does not use battery power when the computer is connected to external power with anapproved AC adapter or an optional docking/expansion device. WARNING! To re...
Page 56 - Managing and sharing information; Using a USB device; Connecting a USB device
7 Managing and sharing information Drives are digital storage devices or solid-state drives that help you store, manage, share, andaccess information. Your computer has an internal hard drive that stores your computer's software,operating system, as well as providing storage for all of your personal...
Page 58 - Inserting and removing a digital storage card
Inserting and removing a digital storage card To insert a digital storage card: CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert a digital card. 1. Hold the card label-side up, with the connectors facing the computer. 2. Insert the card into the digit...
Page 59 - Using optical drives
Using optical drives An optical disc drive uses laser light to read or store large amounts of information. Some drives canonly read information, but others can also write (burn) information onto a blank disc. Use these tips for best performance of your optical drive: ● When the battery is the only s...
Page 61 - Sharing drives on the network
2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 3. Close the disc tray and plac...
Page 62 - Maintaining your computer; Improving performance; Handling drives
8 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition. Thischapter provides information about improving the performance of your computer by running toolssuch as Disk Defragmenter and Disk Cleanup and by replacing a hard drive or adding ...
Page 63 - Replacing a hard drive
● Do not type on the keyboard or move the computer while an optical drive is writing to a disc. Thewrite process is sensitive to vibration. ● Before you move a computer that is connected to an external hard drive, initiate Sleep and allowthe screen to clear, or properly disconnect the external hard ...
Page 66 - Adding or replacing memory modules
Adding or replacing memory modules Adding memory can help improve your computer's performance. Your computer is like your physicalwork area. The hard drive is the filing cabinet where you store your work and the memory is the deskwhere you work. When your memory isn’t big enough to hold all your wor...
Page 70 - Updating programs and drivers
Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions.Updates can resolve issues and bring new features and options to your computer. Technology isalways changing, and updating programs and drivers allows your computer to run ...
Page 71 - Cleaning your computer; Cleaning the TouchPad and keyboard
Cleaning your computer Cleaning your computer and external devices helps keep them in good working condition. If you don'tclean your computer, dust and dirt particles can build up. CAUTION: Avoid using the following cleaning products to clean your computer: Strong solvents, such as alcohol, acetone,...
Page 72 - Traveling with or shipping your computer
Traveling with or shipping your computer If you have to travel with or ship your computer, here are some tips to keep in mind to keep yourequipment safe. ● Prepare the computer for traveling or shipping: ◦ Back up your information to an external drive. ◦ Remove all discs and all external media cards...
Page 74 - Using passwords; Setting Windows passwords
Using passwords A password is a group of characters that you choose to secure your computer information and toprotect online transactions. Several types of passwords can be set. For example, when you set upyour computer for the first time, you were asked to create a user password to secure your comp...
Page 76 - Using antivirus software; Using firewall software; Installing software updates; Installing Windows security updates; Installing HP and third-party software updates
Using antivirus software Computer viruses can disable programs, utilities, or the operating system, or cause them to functionabnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair anydamage they have caused. For more information about computer viruses, type v...
Page 77 - Securing your wireless network; Backing up your software applications and information; Using an optional security cable lock
If you have installed third-party software after you purchased your computer, regularly update thesoftware. Software companies provide software updates to their products to correct security problemsand improve functionality of the software. Securing your wireless network When you set up your wireles...
Page 78 - Diagnostics; Updating the BIOS
10 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input andoutput devices on the system (such as disk drives, display, keyboard, mouse, and printer). SetupUtility (BIOS) includes settings for the types of d...
Page 79 - Determining the BIOS version; Downloading a BIOS update
Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currentlyinstalled on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS ) can be displayed...
Page 80 - Using System Diagnostics
4. Double-click the file that has an .exe extension (for example, filename .exe). The BIOS installation begins. 5. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your ha...
Page 81 - Creating recovery media to recover the original system; What you need to know
11 Backing up, restoring, and recovering Your computer includes tools provided by the operating system and HP to help you safeguard yourinformation and retrieve it if ever needed. Creating backups 1. Use HP Recovery Manager to create recovery media immediately after you set up the workingcomputer. 2...
Page 82 - Creating system restore points
● Store the recovery media in a safe location, separate from the computer. ● If necessary, you can exit the program before you have finished creating the recovery media.The next time you open HP Recovery Manager, you will be prompted to continue the process. Creating the recovery media 1. Select Sta...
Page 83 - Backing up system and personal information; Tips for a successful backup
Backing up system and personal information Your computer stores information that is important to you, such as files, emails, and photos, and youwill want to keep that information even if you download a virus or the system stops working properly.How completely you are able to recover your files depen...
Page 84 - Creating a backup using Windows Backup and Restore
Creating a backup using Windows Backup and Restore Windows allows you to back up files using Windows Backup and Restore. You can select the levelyou want to back up, from individual folders to drives. The backups are compressed to save space.To back up: 1. Select Start > Control Panel > System...
Page 85 - Restore and recovery; Restoring to a previous system restore point; Restoring specific files using Windows Backup and Restore; Recovering the original system using HP Recovery Manager
Restore and recovery Restoring to a previous system restore point Sometimes installing a software program causes your computer or Windows to behave unpredictably.Usually uninstalling the software fixes the problems. If uninstalling does not fix the problems, you canrestore the computer to a previous...
Page 86 - Recovering using HP Recovery partition (select models only); Recovering using the recovery media
● If the recovery media do not work, you can obtain recovery discs for your system from the HPwebsite. ● The Minimized Image Recovery option is recommended for advanced users only. All hardware-related drivers and software are re-installed, but other software applications are not. Do notinterrupt th...
Page 88 - 2 Specifications
12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with thecomputer. The computer operates on DC power, which can be supplied by an AC or a DC power source. TheAC power source must be rated at 100–240 V, 50–60 Hz. Although the com...
Page 90 - 3 Troubleshooting and support
13 Troubleshooting and support ● Troubleshooting ● Contacting customer support 80 Chapter 13 Troubleshooting and support
Page 91 - Disc drive problems
Troubleshooting Disc drive problems If the disc tray fails to open normally, follow these steps: 1. Insert the end of a paper clip into the release access (1) in the front bezel of the drive. 2. Press in gently on the paper clip until the tray is released, and then pull out the tray (2) until it sto...
Page 92 - Cannot connect to a WLAN; Cannot connect to a preferred network
Cannot connect to a WLAN If you have a problem connecting to a WLAN, confirm that the integrated WLAN device is turned onand properly installed on your computer. 1. If the wireless light is off or amber, press the wireless button, wireless switch, or wireless key toturn the wireless device on. 2. Th...
Page 94 - Network status icon is not displayed; Audio problems
If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, seethe router manufacturer's instructions. Network status icon is not displayed If the network status icon is not displayed in the notification area after you configure the WLAN, thesoftware driver is...
Page 95 - Resolving a low battery level; Troubleshooting an AC adapter
Resolving a low battery level Resolving a low battery level when external power is available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an accessory from HP. Resolving a low battery level when no power source is availa...
Page 96 - Contacting customer support
Contacting customer support If the information provided in this user guide or in Help and Support does not answer your questions,you can contact HP Customer Support at http://www.hp.com/go/contactHP . NOTE: For worldwide support go to http://welcome.hp.com/country/us/en/wwcontact_us.html . Here you ...
Page 97 - 4 Electrostatic Discharge
14 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors m...
Page 98 - Index
Index A AC adaptor 5action keys decrease screen brightness 28 Help and Support 28identifying 12increase screen brightness 28next track or section 29play, pause, resume 29previous track or section 29switch screen image 28volume down 29volume mute 29volume up 29wireless 29 airport security devices 52a...