HP AD117-9003A-ED3 - Manual

Page 3 - About This Document

Table of Contents About This Document ....................................................................................................... 15 Intended Audience................................................................................................................................15New and ...

Page 5 - Troubleshooting

Installing DIMMs.......................................................................................................................59 Removing and Replacing a Processor.............................................................................................61 Removing a Processor...............

Page 7 - C Utilities

Booting HP OpenVMS...................................................................................................................132 Booting HP OpenVMS (EFI Boot Manager).............................................................................132Booting HP OpenVMS (EFI Shell)...................

Page 8 - Index

Parameters................................................................................................................................153 lanaddress......................................................................................................................................159 Syntax:......

Page 9 - List of Figures

List of Figures 1-1 HP Integrity rx2620 Server (front view)........................................................................................19 1-2 HP Integrity rx2620 Server (front view with bezel removed).......................................................19 1-3 HP Integrity rx2620 Server...

Page 11 - List of Tables

List of Tables 1 Publishing History Details............................................................................................................15 2 HP-UX 11i Releases.......................................................................................................................15 1-1 ...

Page 13 - List of Examples; help ioconfig

List of Examples C-1 help Command..........................................................................................................................145 C-2 help bch Command.....................................................................................................................145 ...

Page 15 - The latest version of this document can be found on line at; The document publication; Intended Audience; Table 1 Publishing History Details; HP-UX Release Name and Release Identifier; Table 2 HP-UX 11i Releases

About This Document This document provides information and instructions on servicing and troubleshooting the HPIntegrity rx2620 server. The document publication date and part number indicate the document’s current edition. Thedate changes when a new edition is published. The document part number cha...

Page 16 - Command; Ctrl; ENVIRONMENT VARIABLE; Key; Variable

Document Organization This guide is divided into the following chapters. Chapter 1 Introduction Use this chapter to learn about the features and specifications ofthe HP Integrity rx2620 server. Chapter 2 Controls, Ports, and LEDs Use this chapter to learn about the locations of theexternal controls,...

Page 17 - HP Technical Documentation Website; Contacting HP; Before You Contact HP

| Separates items in a list of choices. WARNING A warning calls attention to important information that if notunderstood or followed will result in personal injury ornonrecoverable system problems. CAUTION A caution calls attention to important information that if notunderstood or followed will resu...

Page 18 - HP Contact Information; For the name of the nearest HP authorized reseller:; Subscription Service

HP Contact Information For the name of the nearest HP authorized reseller: • In the United States, see the HP US service locator webpage ( http://welcome.hp.com/country/ us/en/wwcontact.html .) • In other locations, see the Contact HP worldwide (in English) webpage: http://welcome.hp.com/country/us/...

Page 19 - Introduction; processor architecture.; for front and back views of the server.; Server Dimensions; shows the dimensions and weight of the server.

1 Introduction The HP Integrity rx2620 server is a 2-socket server based on the Itanium ® processor architecture. The server supports the following operating systems: Microsoft Windows ® , HP-UX, Linux, and OpenVMS ® . The server is available in either rack-mount or pedestal configurations. The serv...

Page 20 - Table 1-1 Server Dimensions; Server Components; Processor

Table 1-1 Server Dimensions Value Dimensions 2U Rack units 8.6 cm (3.4 in.) Height 48.3 cm (19.0 in.) Width 67.9 cm (26.8 in.) Depth 17.5 kg (38.6 lb.) 22.2 kg (49.0 lb.) Weight• Minimum• Maximum Server Components The server consists of the following components: Processor • 1.4 GHz/12 MB L3 cache du...

Page 22 - Processor Sockets

Figure 1-4 System Block Diagram The following describes the main components of the system board: • “Processor Sockets” (page 22) • “Processor Bus” (page 23) • “ZX1 I/O and Memory Controller ” (page 23) • “Memory” (page 23) • “I/O Bus Interface” (page 25) • “Processor Dependent Hardware Controller ” ...

Page 23 - Seven communication paths; Memory; shows a block diagram of the server memory.

The front side bus (FSB) is the IA64 processor bus, based on bus protocol from Intel. Unlikeprevious PA-RISC microprocessors that utilized HP proprietary processor buses, this processoris designed to utilize the FSB. This allows processor field replaceable units (FRUs) to be droppedin, provided that...

Page 24 - Figure 1-5 Memory Block Diagram; Memory Architecture; DIMMs

Figure 1-5 Memory Block Diagram Memory Architecture The I/O ASIC memory interface supports two DDR cells. Each cell is 144 data bits wide. Thememory subsystem physical design uses a comb-filter termination scheme for the data and theaddress and control buses. This topology is similar to other DDR de...

Page 25 - Table 1-2 Memory Array Capacities; Chip Spare Functionality; Processor Dependent Hardware Controller

Table 1-2 Memory Array Capacities (continued) DDR SDRAM Count, Type, and Technology Single DIMM Size Mininum/Maximum Memory Size 36 x 128 MB x 4 DDR1 SDRAMs (512 MB) 2048 MB DIMM 8 GB / 24 GB 36 x 256 MB x 4 DDR1 SDRAMs (1024 MB) 4096 MB DIMM 32 GB / 32 GB Chip Spare Functionality Chip spare enables...

Page 27 - Table 1-3 Data Pathing

• 160-pin low profile flat pack (LQFP) package • Firmware is provided for the following interfaces:— Intelligent platform management interface (IPMI)— Intelligent platform management bus (IPMB) SCSI Controller The SCSI controller is an LSI Logic 53C1030 chip. This chip is fully compliant with the SC...

Page 29 - Front Panel; Figure 2-1 Front View

2 Controls, Ports, and LEDs This chapter describes the controls, ports, and LEDs on the front and rear panels of the server. Front Panel The control panel at the front of the server provides the controls and indicators commonly usedfor operation. For the location and description of the front panel c...

Page 30 - Table 2-1 Control Panel LEDs and Switches; Hot-Plug Disk Drive Indicators; and

Table 2-1 Control Panel LEDs and Switches (continued) Function Name The four diagnostic LEDs operate in conjunction with the system LED to provide diagnosticinformation about the system. 1 Diagnostic LEDs1 – 4 The Locator button and LED are used to help locate this server within a rack of servers. W...

Page 31 - Table 2-3 Hard Drive LED Definitions; Power Supply LEDs; Optional Removable Media Drive

Table 2-3 Hard Drive LED Definitions Description Activity LED Not used in the server. Not used Status LED Indicates disk drive activity. This LED is directly controlled by thedrive and illuminates when a drive is accessed. Flashing green Activity LED Power Supply LEDs The server is typically deliver...

Page 32 - Rear Panel

Rear Panel The server rear panel includes communication ports, I/O ports, AC power connectors, and theLocator LED/button. Additional LEDs located on the rear panel of the server signal the operationalstatus of the LAN connector of the optional iLO MP. For the location and description of the portsand...

Page 33 - Table 2-6 Rear Panel Connectors and Switches; LAN Gb A Connector; LAN Gb B Connector

Table 2-6 Rear Panel Connectors and Switches (continued) Function Connector/Switch 25-pin female serial data bus connector for the optional iLO MP. This connector connectsto a three-port breakout cable (HP P/N A6144-63001) with individual connectors for Console,Remote and UPS. The Console connector ...

Page 34 - Management Processor LAN LEDs

Figure 2-8 10/100/1000 base-T Ethernet Gb LAN B Connector LEDs Table 2-8 10/100/1000 base-T Ethernet Gb LAN B Connector LEDs Description Color Location 1000 MHz with Ethernet protocol and twisted-pair wiring is enabled Amber Speed (upper left) 100 MHz with Ethernet protocol and twisted-pair wiring i...

Page 35 - Table 2-9 iLO MP LAN LEDs

Table 2-9 iLO MP LAN LEDs (continued) Description Color LED Standby power on Green StandbyPower Off: standby power off StandbyPower Rear Panel 35

Page 37 - Powering Off and Powering On the Server; Power States; PR; Powering Off the Server; PC; Powering Off the Server Using iLO; CM; Powering Off the Server Manually

3 Powering Off and Powering On the Server This chapter provides information and procedures for powering off and powering on the server. Power States The server has three power states:• Standby power • Full power • Off Plug the power cord into the appropriate receptacle on the rear of the chassis to ...

Page 38 - Powering On the Server; Powering On the Server Using iLO; Powering On the Server Manually

1. Gracefully shut down the operating system. See Appendix B (page 125) , or your operating system documentation. 2. Press the Power button to power off the server. IMPORTANT: The main DC voltage is now removed from the server; however, AC voltage for standby power is still present in the server. 3....

Page 39 - Removing and Replacing Components

4 Removing and Replacing Components This chapter describes the procedure for removing and replacing the different components inthe server. ESD Information Follow the procedures listed below to ensure safe handling of components and to prevent harmto both you and the server: • Use an anti-static wris...

Page 42 - Removing and Replacing System Top Metal Cover and Bezels; Accessing a Rack Mounted Server; Extending the Server from the Rack

Removing and Replacing System Top Metal Cover and Bezels To upgrade, remove, or replace most server components, you must first remove the top metalcover from the server chassis. WARNING! Do not remove the server covers without powering off the server and unplugging the power cord from the outlet or ...

Page 43 - Removing and Replacing the Top Metal Cover; Removing the Top Metal Cover

Figure 4-3 Release the Rack Latches 3. Slide the server out of the rack until the guide-rail release clips are visible. Inserting the Server into the Rack To insert the server into the rack, perform the following step: 1. Press the rail clips on either side of the server inward and push the server i...

Page 44 - Replacing the Top Metal Cover; the replacement of the top metal cover.

Figure 4-4 Removing and Replacing the Top Metal Cover 3. Lift the top metal cover off the server chassis. Replacing the Top Metal Cover CAUTION: Secure any wires or cables in your server so that they are not cut or interfere with the replacement of the top metal cover. 1. Align the front edge of the...

Page 45 - Figure 4-6 Closing the Top Metal Cover; Removing and Replacing the Front Bezel; Removing the Front Bezel; Figure 4-7 Front Bezel Retaining Clip; Replacing the Front Bezel

Figure 4-6 Closing the Top Metal Cover 3. Slide the server into the rack enclosure and connect the power cables. Removing and Replacing the Front Bezel You must remove the front bezel from the chassis to remove or replace the power supplies orthe optical drive. Removing the Front Bezel 1. Press in t...

Page 46 - Figure 4-8 Replacing the Front Bezel; Removing and Replacing Hot-Swap and Hot-Plug Devices; System fans; Removing and Replacing Server Fans; Removing a Server Fan; Extend the server from the rack. See

2. Swing the bezel and push toward the front of the server until the bezel locks into place. Figure 4-8 Replacing the Front Bezel Removing and Replacing Hot-Swap and Hot-Plug Devices The server has hard drives that are hot-pluggable and power supplies and fans that arehot-swappable. This section exp...

Page 47 - Figure 4-9 Removing Fan 1A or Fan 1B

3. Remove fan 1A, 1B, 2, or 3 from the server by grasping the appropriate fan and lifting it outof the fan socket. See Figure 4-9 , Figure 4-10 , and Figure 4-11 . Figure 4-9 Removing Fan 1A or Fan 1B Figure 4-10 Removing Fan 2 Figure 4-11 Removing Fan 3 Removing and Replacing Hot-Swap and Hot-Plug ...

Page 48 - Replacing a Server Fan; “Removing the Top Metal Cover ” (page 43); Removing and Replacing the Power Supply; Removing the Power Supply

Replacing a Server Fan 1. Remove the top metal cover (if necessary). See “Removing the Top Metal Cover ” (page 43) . 2. Grasp the replacement fan module and insert it into its fan socket. CAUTION: If you are hot swapping a fan, replace the top metal cover within 30 minutes to prevent damage to the s...

Page 49 - Replacing the Power Supply; To replace the power supply:

2. Press the power supply retaining clip to unlatch the power supply release lever. See Figure 4-12 and Figure 4-13 . Figure 4-12 Releasing the Power Supply Retaining Clip 3. Press the power supply release lever and pull the power supply out of the server. Figure 4-13 Removing the Power Supply Repla...

Page 50 - Removing and Replacing an Internal Hard Drive; Removing a Hard Drive; To remove a hard drive:

Figure 4-14 Replacing the Power Supply 4. Verify that both power supply LEDs, visible through the front of the supply grid, areilluminated. 5. Verify the power supply replacement by using the utilities identified in Appendix C (page 141) . 6. To verify power supply operation, use the iLO MP PS comma...

Page 52 - Replacing a Hard Drive; To install or replace a hard drive:

Figure 4-16 Releasing the Disk Drive 4. Pull outward on the release lever to remove the drive from the server. See Figure 4-17 . Figure 4-17 Removing the Disk Drive Replacing a Hard Drive To install or replace a hard drive: 1. Insert the hard drive into the drive bay from which you removed the drive...

Page 53 - Memory and Processor Airflow Guides; Figure 4-18 Airflow Guides Locations; Removing and Replacing the Memory Airflow Guide; Removing the Memory Airflow Guide; “Powering Off the Server ”

4. Lock the hard drives in place. Replace the server top metal cover if it was removed to unlockdrives. 5. Validate the hard drive installation by:a. If the server does not have MP hardware installed, at the EFI shell prompt, enter shell> info io to interrogate the server for proper identificatio...

Page 54 - Replacing the Memory Airflow Guide; Removing and Replacing the Processor Airflow Guide; Removing the Processor Airflow Guide

2. Remove the top metal cover. See “Removing the Top Metal Cover ” (page 43) . 3. Grasp the memory airflow guide and lift it out of the server. See Figure 4-19 . Figure 4-19 Removing the Memory Airflow Guide Replacing the Memory Airflow Guide 1. Align the guides on both sides of the airflow guide wi...

Page 56 - Replacing the Processor Airflow Guide; Replace server fans 1A and 1B.

7. Lift the front portion of the airflow guide out of the server. Figure 4-22 Removing the Front Airflow Guide Replacing the Processor Airflow Guide 1. Replace the front portion of the airflow guide:a. Align the release latch of the front half of the airflow guide over the release latch postand snap...

Page 57 - Removing and Replacing Memory DIMMs; for the DIMM slot locations on the system board.; Supported DIMM Sizes; for the identification of quads.

Removing and Replacing Memory DIMMs Your server has 12 memory sockets for installing DDR SDRAM memory DIMMs. The supportedDIMM sizes are 256 MB, 512 MB, 1 GB, 2 GB, or 4 GB. The server supports combinations from 1GB up to 32 GB. See Figure 4-23 for the DIMM slot locations on the system board. WARNIN...

Page 58 - Figure 4-23 DIMM Slot Identification; Removing DIMMs; Power off the server and disconnect all cables. See

Figure 4-23 DIMM Slot Identification Removing DIMMs To remove DIMMs: 1. Power off the server and disconnect all cables. See “Powering Off the Server ” (page 37) . 2. Remove the top metal cover. See “Removing the Top Metal Cover ” (page 43) . 3. Identify the DIMM to be removed and push the appropriat...

Page 59 - Installing DIMMs

Installing DIMMs You must load DIMMs in the correct order: • You must install DIMMs in matched quads. Two matched memory card pairs of equal size(that is, four identical DIMMs) must be installed, one pair per memory cell as follows:• 0A, 0B and 1A, 1B must be matched pairs of equal size • 2A, 2B and...

Page 60 - Figure 4-24 Inserting DIMM into Slot

Figure 4-24 Inserting DIMM into Slot 60 Removing and Replacing Components

Page 61 - Removing and Replacing a Processor; from the server before removing or replacing a processor.

Removing and Replacing a Processor This section provides information about removing and replacing a processor. The processors arelocated on the system board, which is accessible by removing the top metal cover. WARNING! Ensure that the server is powered off, and all power sources have been disconnec...

Page 63 - Removing a Processor; “Removing and Replacing the Top Metal Cover ” (page 43)

Removing a Processor To remove a processor module: 1. Power off the server and disconnect all cables. See “Powering Off the Server ” (page 37) . 2. Remove the top metal cover. See “Removing and Replacing the Top Metal Cover ” (page 43) . 3. Remove the processor airflow guide. See Figure 4-27 . a. Re...

Page 65 - Figure 4-30 Unlocking the Processor Module Locking Mechanism; Replacing a Processor

Figure 4-30 Unlocking the Processor Module Locking Mechanism 9. Lift the processor up and out of the chassis. Place the processor module into an anti-staticcontainer. Replacing a Processor CAUTION: Do not modify the settings of the DIP switches located on the system board. These switches are for fac...

Page 69 - Removing and Replacing the System Battery; Battery Notice

Figure 4-37 Securing the Captive Screws 9. Connect the processor module turbo fan power cable to the connector on the system board. 10. Connect the power pod cable to the power cable. Use the 8-pin to 6-pin adapter if necessary.11. Install the processor airflow guide. See “Removing the Processor Air...

Page 70 - Replacing the System Battery; battery holder retaining clip can damage the clip.

3. Lift up on the battery and push on the back of it with a flat-head screwdriver to remove thebattery from its holder. See Figure 4-38 for the battery location on the system board. CAUTION: Only lift the battery high enough to clear the holder. Excessive stress on the battery holder retaining clip ...

Page 71 - Removing and Replacing PCI Card Cage; from the server before removing or replacing a processor module.; Removing the PCI Card Cage; To remove the PCI cage from the server:

Removing and Replacing PCI Card Cage Accessory cards are installed in a removable PCI cage. This section explains how to access thePCI card cage, and how to remove and install accessory cards. WARNING! Ensure that the server is powered off, and all power sources have been disconnected from the serve...

Page 72 - Replacing the PCI Card Cage; To install the PCI cage into the server:

Figure 4-40 Removing the PCI Cage Cover 5. Unscrew the bulkhead screw that holds the accessory card in place. 6. The PCI cards are now accessible for removal and replacement. Replacing the PCI Card Cage To install the PCI cage into the server: 1. Install the PCI card cover onto the PCI cage. See Fig...

Page 73 - Removing and Replacing PCI Cards; Removing a PCI Card

Removing and Replacing PCI Cards The server can contain up to four PCI cards. PCI cards are located in the PCI cage. CAUTION: There are restrictions on the number of PCI-X cards that can be installed in the server at any given time, depending on the cards being used. Maximum quantity for any I/O con...

Page 74 - Figure 4-41 Installing a PCI Slot Cover; Replacing a PCI or Graphics Card; “Removing and Replacing the Top Metal

6. Install a PCI slot cover in the opening left by the removal of the PCI card. This maintainsthe proper airflow within the chassis. See Figure 4-41 . Figure 4-41 Installing a PCI Slot Cover Replacing a PCI or Graphics Card 1. Power off the server and disconnect the power cable and all other cables ...

Page 75 - Removing and Replacing the PCI Backplane; Removing the PCI Backplane; Figure 4-43 Removing the PCI Backplane; Replacing the PCI Backplane

7. Reinstall the PCI cage. See “Replacing the PCI Card Cage” (page 72) . 8. Connect any cables that are required by the PCI card. 9. Power on the server. See “Powering On the Server ” (page 38) . 10. Verify the installation of all PCI cards: • Look at the LEDs of all PCI cards for proper operation. ...

Page 76 - Removing and Replacing a Removable Media Drive; Removing a Removable Media Drive

Figure 4-44 Replacing the PCI Backplane 3. Replace any accessory and graphics cards. 4. Connect server power, PCI, and LAN cables. 5. Power on the server. See “Powering On the Server ” (page 38) . 6. Verify the installation of the PCI backplane:• Look at the LEDs of all PCI cards for proper operatio...

Page 77 - Figure 4-45 Removing and Replacing Removable Media Drive; Replacing a Removable Media Drive; Removing and Replacing the MP Card; Removing the MP Card

Figure 4-45 Removing and Replacing Removable Media Drive Replacing a Removable Media Drive To replace the removable DVD drive: 1. If a removable media drive has not previously been installed in the server, the drive slot iscovered with a DVD drive blank. Remove the DVD drive blank. 2. Slide the repl...

Page 79 - Replacing the MP Card; Removing and Replacing the MP Card Battery; “Removing and Replacing the MP

9. Replace the top metal cover and reconnect the power and external cables. Replacing the MP Card 1. Record the network settings from your iLO MP before beginning this task. 2. Power off the server, disconnect all power and external cables, and remove the top metalcover. 3. If you are installing a n...

Page 80 - Replacing the MP Card Battery

4. Lift up on the battery and push on the back of it with a flat-head screwdriver to remove thebattery from its holder. See Figure 4-48 . CAUTION: Only lift the battery high enough to clear the holder. Excessive stress on the battery holder retaining clip can damage the clip. Figure 4-48 Removing th...

Page 81 - Removing and Replacing the LED Status Panel; The LED status panel card contains the server and diagnostic LEDs.; Removing the LED Status Panel; Disconnect the LED status panel controller cable.; Replacing the LED Status Panel; Connect the LED status panel controller cable.

Removing and Replacing the LED Status Panel The LED status panel card contains the server and diagnostic LEDs. CAUTION: Some server settings are saved to the LED status panel. If you are replacing both the LED status panel and the system board, you must replace them one at a time to avoid lossof ser...

Page 82 - Removing and Replacing the System Board; Removing the System Board; Memory airflow guide. See

Removing and Replacing the System Board CAUTION: Some server settings are saved to the LED status panel. If you are replacing both the LED status panel and the system board, you must replace them one at a time to avoid lossof server settings. Removing the System Board IMPORTANT: First replace one co...

Page 83 - Replacing the System Board; Remove the old system board.

NOTE: To access the three power cables near the PCI cage, you must lift up the connector bridge for the PCI cage fan. 7. Unscrew the system board mounting screw. A screw symbol is adjacent to the mountingscrew. See Figure 4-51 . Figure 4-51 Removing the System Board Mounting Screw 8. Remove the syst...

Page 86 - YES; command to enter the product data:; sysset; command to verify all values are set:

Figure 4-57 Reinstalling the Power Connectors 9. Replace the following server components:• PCI card cage. See “Replacing the PCI Card Cage” (page 72) • Server fans. See “Replacing a Server Fan” (page 48) • Processors. See “Replacing a Processor ” (page 65) • Processor airflow guide. See “Replacing t...

Page 87 - Removing and Replacing the Power Supply Interface Module; Removing the Power Supply Interface Module; “Removing and Replacing the System Board” (page 82)

UUID: A8F2D6EC-DBE5-11D9-9172-AE65D056B60F (Valid) Secondary UUID is Identical Product ID: 0x10A 18. Use the EFI date and time commands to set the correct local date and time. 19. Review the system configuration in the Boot Configuration Menu or EFI shell and reconfigure settings as necessary. 20. B...

Page 89 - Replacing the Power Supply Interface Module; Figure 4-61 Replacing the Power Supply Interface Module

Replacing the Power Supply Interface Module 1. Place the PSI module into the chassis by sliding the module retaining tab into the socket onthe hard drive bay wall. See Figure 4-61 . Figure 4-61 Replacing the Power Supply Interface Module 2. Install the PSI module mounting screw and secure the power ...

Page 90 - Removing and Replacing the Hard Drive SCSI Backplane; Removing the Hard Drive SCSI Backplane; Figure 4-63 Opening the Fan Power Bridge

Removing and Replacing the Hard Drive SCSI Backplane Removing the Hard Drive SCSI Backplane 1. Power off the server, disconnect all power and external cables, and remove the top metalcover. 2. Lift up on the PCI cage release lever and the back edge of the PCI cage and lift the PCI cageout of the ser...

Page 91 - Figure 4-65 Removing the Mounting Screws

Figure 4-65 Removing the Mounting Screws Removing and Replacing Internal Components 91

Page 92 - Replacing the Hard Drive SCSI Backplane; Replace any removed hard drives.

6. Remove the hard drive backplane by sliding it in the direction of the arrow and pulling itoutward from its standoff posts. See Figure 4-66 and Figure 4-67 . Figure 4-66 Removing the Backplane Figure 4-67 Removing the Backplane from the Chassis Replacing the Hard Drive SCSI Backplane 1. Insert the...

Page 93 - To verify operation, use the iLO MP commands.

7. Verify the backplane replacement by using the utilities identified in Appendix C (page 141) . To verify operation, use the iLO MP commands. Removing and Replacing Internal Components 93

Page 95 - The System Does Not Power-On; PS; The System Does Not Boot

5 Troubleshooting This chapter provides troubleshooting instructions for maintaining the server. Troubleshooting Tips CAUTION: Do not operate the server for more than 30 minutes with any cover (including disk drives) removed. Damage to server components can result due to improper cooling airflow. If...

Page 96 - The System Has Intermittent Failures

NOTE: If MP hardware is installed, the diagnostic LEDs are monitored by iLO. The diagnostic LEDs on the control panel are disabled. 3. Display and examine the SEL and Forward Progress Log (FPL) for more information aboutwarning or fault indication. 4. Use the BMC CLI to cycle the server power, cli&g...

Page 97 - The Server Powers Off but Does Not Restart

6. If the server stopped working after you installed a new board, remove the board and poweron the server. If your server now works, check the installation instructions received withthe new board for correct installation method. If the new board is preventing the server frompowering on, a serious el...

Page 98 - Table 5-1 Troubleshooting FRUs

Table 5-1 Troubleshooting FRUs Potential FRUs Troubleshooting Steps Normal FunctioningIndicators ProblemIndicators Problem orSymptom No AC present Power Supply Power Distribution System board Display board 1. AC must be present. Check that PDU is plugged in. 2. Ensure there is a working power supply...

Page 99 - Figure 5-1 LED Apertures on Hard Drive

Verifying Hard Drive Operation Each hard drive has an activity LED indicator on the front of the drive. See Figure 5-1 . NOTE: Only the Activity LED is used. The Status LED is not monitored by HP-UX. Figure 5-1 LED Apertures on Hard Drive Lightpipes on the disk drive transmit light to these aperture...

Page 100 - Identifying and Diagnosing Hardware Issues; Power and System LEDs; Systems with the Optional Management Processor Installed; Table 5-2 System LED States; ESC; iLO MP Event Logs; Admin

Identifying and Diagnosing Hardware Issues Should a failure occur, the server LEDs, the diagnostic LEDs, and the SEL help you identify theproblem. • The server LED, LAN LED, and diagnostic LEDs on the display panel of the server changecolor and blink in different patterns to help identify specific p...

Page 101 - System Event Logs

3. To display the status logs, enter sl . The status logs consist of: • System Event • Forward Progress • Current Boot • Previous Boot • Live Events • Clear SEL/FPL Logs For a complete explanation of configuring the iLO MP and using the iLO MP commands, seethe HP Integrity and HP 9000 iLO Operations...

Page 102 - Select

Enter alert level threshold or [Q] to quit filter setup: 3 -> Alert threshold level 3 filter will be applied. Set up alert filter options on this buffer? (Y/[N]) Log Name Entries % Full Latest Entry-------------------------------------------------------------------E - System Event 410 47 % 18 Feb...

Page 103 - More detailed information on the server logs is presented in; Systems Without an iLO Management Processor; Table 5-3 Power and System LED States; Diagnostic LEDs

6. To decode the flashing state of server LED, review the entire SEL and look at events withalert level 3 and above. For example: Log Entry 24: 14 Feb 2003 15:27:02Alert Level 3: WarningKeyword: Type-02 1b0800 1771520Hot Swap Cage: SCSI cable removedLogged by: BMC; Sensor: Cable / Interconnect - SCS...

Page 104 - Warnings

Figure 5-2 Diagnostic LEDs The pattern of illuminated LEDs can be used to identify the category of the fault or warning. Forexample, if diagnostic LED one is red, there is a problem with memory. However, if diagnosticLEDs one and two are both red, there is a problem with the server processor. If the...

Page 106 - Faults; through

Table 5-9 Processor Warnings Solution Problem LED 4 LED 3 LED 2 LED 1 System LED Make sure nothing is blocking theserver airflow and locate your server inan air-conditioned room. Processor 0temperatureexceeds limit OFF GREEN RED RED Flashingyellow Make sure nothing is blocking theserver airflow and ...

Page 108 - Command Line Interface; Command Line Interface Menu; The CLI provides the following menu selections:; Troubleshooting Example Using CLI

Table 5-19 BMC Faults Solution Problem LED 4 LED 3 LED 2 LED 1 System LED Turn off and unplug the server. Wait20 seconds, then plug in and restartthe server. If the error repeats, replacethe base unit. BMC firmwareis damaged OFF RED GREEN RED FlashingRed View the SEL for additionalinformation. Syste...

Page 110 - Table 5-22 System Board LEDs; LAN LEDs; Front Panel LAN LEDs; LAN A Connector LEDs; Table 5-23 Gb LAN A Connector LEDs; LAN B Connector LEDs; Table 5-24 Gb LAN B Connector LEDs

Table 5-22 System Board LEDs Description LED This green standby LED comes on as soon as the server power cord is plugged in. STBY (power good) A few seconds after the server is plugged in this green LED starts flashing indicating the BMCsoftware is operational. BMC (heartbeat) A few seconds after th...

Page 111 - Optional Management Processor LAN LEDs; details the LED locations and states for the LAN A connector.; Diagnostics; Online Diagnostics and Exercisers; Diagnostics are tools designed to identify faulty or failed FRUs.

Table 5-24 Gb LAN B Connector LEDs (continued) Description Color Location Link Green Link (upper right) Off: No link Link (upper right) Optional Management Processor LAN LEDs Four iLO MP LAN LEDs are also on the rear panel if the server has an iLO MP installed. Table 5-25 details the LED locations a...

Page 112 - Table 5-26 Online Support Tools List; Offline Diagnostics and Exercisers; Offline Support Tool Availability

Exercisers stress devices to facilitate the reproduction of intermittent problems. Information modules create a log of information specific to one device, including: • The product identifier • A description of the device • The hardware path to the device • The vendor • Onboard log information (if ap...

Page 113 - Table 5-27 Offline Support Tools List; General Diagnostic Tools; Table 5-28 General Diagnostic Tools List; Fault Management Overview; To diagnose problems automatically, at the time of detection.; HP-UX Fault Management

Table 5-27 Offline Support Tools List Functional Area Offline Tool Processor Diagnostic CPUDIAG Memory Diagnostic MEMDIAG System Mapping Utility MAPPER SBA/LBA Chipset PLUTODIAG Peripheral Verifier PERFVER SCSI Disk Firmware Update Utility DFDUTIL Disk Test Utility (Non-Destructive) DISKUTIL Data Co...

Page 114 - WBEM Indication Providers and EMS Hardware Monitors; Recommended Cleaning Procedures; Where to Get Help; Information to Collect Before You Contact Support

Complete information on installing and using EMS hardware event monitors, as well as a list ofsupported hardware, can be found in the EMS Hardware Monitors Users Guide. An electronic copyof this book is provided on the website http://docs.hp.com/hpux/diag . WBEM Indication Providers and EMS Hardware...

Page 117 - A Parts Information; Figure A-1 Parts Identification

A Parts Information This appendix provides server part information such as:• Description • Manufacturing part number • Replacement part number • Exchange part number Field Replaceable Parts View The items in this list and the corresponding item numbers are the field replaceable units (FRUs)for the s...

Page 118 - Figure A-2 Tower Parts; Field Replaceable Parts List; Use the item numbers listed in

Figure A-2 Tower Parts Field Replaceable Parts List Use the item numbers listed in Table A-1 with the part illustrations to identify the nomenclature of the part. Part numbers are found by using the part nomenclature from this list to select thecorrect part from the HP Partsurfer ( http://partsurfer...

Page 125 - B Booting the Operating System; “Booting and Shutting Down HP OpenVMS” (page 131); Configuring System Boot Options; Boot Options List

B Booting the Operating System This chapter covers procedures for booting and shutting down an operating system on the server. Operating Systems Supported on HP Integrity Servers HP supports the following operating systems on entry-class HP Integrity servers.• HP-UX 11i Version 2 (B.11.23)For detail...

Page 126 - autoboot off; Booting and Shutting Down HP-UX; “Adding HP-UX to the Boot Options; Adding HP-UX to the Boot Options List; Adding an HP-UX Boot Option; setboot

The EFI Boot Configuration Menu provides the Add a Boot Option, Delete Boot Options,and Change Boot Order menu items (use this method if you must add an EFI Shell entry tothe boot options list).Operating system utilities for managing the boot options list include the HP-UX setboot command and the HP...

Page 127 - # — Remove the item number specified by # from the boot options; Standard HP-UX Booting; Exit

1. Access the EFI Shell environment.a. To access the server console, log in to iLO and enter CO . b. When accessing the console, confirm that you are at the EFI Boot Manager menu (themain EFI menu). If you are at another EFI menu, choose Exit from the submenus until you return to the screen with the...

Page 128 - CO; fs; HPUX; AUTO

Procedure B-3 Booting HP-UX (EFI Shell) From the EFI Shell environment, boot HP-UX on a device by first accessing the EFI SystemPartition (for example fs0: ) for the root device, then entering HPUX to initiate the loader. 1. Access the EFI Shell environment for the server on which you want to boot H...

Page 130 - LVM Maintenance Mode HP-UX Booting; vmunix; shutdown

LVM Maintenance Mode HP-UX Booting Use the following procedure to boot HP-UX in Logical Volume Management (LVM) maintenancemode. Booting HP-UX in LVM-Maintenance Mode (EFI Shell) From the EFI Shell environment, boot in LVM-maintenance mode by stopping the boot processat the HPUX.EFI interface (the H...

Page 131 - “Adding HP OpenVMS to the; Adding HP OpenVMS to the Boot Options List; Adding an HP OpenVMS Boot Option; # — Removes the item number specified by # from the boot options

Booting and Shutting Down HP OpenVMS This section has procedures for booting and shutting down HP OpenVMS on entry-class HPIntegrity servers, and procedures for adding HP OpenVMS to the boot options list.• To add an HP OpenVMS entry to the boot options list, see “Adding HP OpenVMS to the Boot Option...

Page 132 - Booting HP OpenVMS

• bcfg boot mv #a #b — Moves the item number specified by #a to the position specified by #b in the boot options list. • bcfg boot add # file.efi " Description " — Adds a new boot option to the position in the boot options list specified by #. The new boot option references file.efi and is l...

Page 133 - Shutting Down HP OpenVMS

3. Access the EFI System Partition ( fs X : where X is the file system number) for the device from which you want to boot HP OpenVMS.For example, enter fs2: to access the EFI System Partition for the bootable file system number 2 . The EFI Shell prompt changes to reflect the file system currently ac...

Page 134 - Booting and Shutting Down Microsoft Windows; “Adding Microsoft Windows to the Boot Options List” (page 134); Adding Microsoft Windows to the Boot Options List

3. At the OpenVMS DCL prompt, issue the @SYS$SYSTEM:SHUTDOWN command and specify the shutdown options in response to the prompts given. >@SYS$SYSTEM:SHUTDOWN SHUTDOWN -- Perform an Orderly System Shutdown on node RSNVMS How many minutes until final shutdown [0]: Reason for shutdown [Standalone]: ...

Page 135 - Import; Booting the Microsoft Windows Operating System; “Shutting Down Microsoft Windows”

3. List the contents of the \EFI\Microsoft\WINNT50 directory to identify the name of the Windows boot option file ( Boot00nn ) that you want to import into the system boot options list. fs0:\> ls EFI\Microsoft\WINNT50Directory of: fs0:\EFI\Microsoft\WINNT50 09/18/03 11:58a <DIR> 1,024 . 09/...

Page 136 - Enter; Shutting Down Microsoft Windows; Shut Down; xxx

4. Press Enter to initiate booting using the chosen boot option. 5. After Windows begins loading, wait for the Special Administration Console (SAC) to becomeavailable.The SAC interface provides a text-based administration tool that is available from the systemconsole. For details see the SAC online ...

Page 137 - Windows Shutdown from the Command Line; query user; “Adding Linux to the Boot Options List”; Adding Linux to the Boot Options List

Windows Shutdown from the Command Line From the Windows command line, issue the shutdown command to shut down the operating system.1. Log in to Windows running on the server that you want to shut down.For example, access the system console and use the Windows SAC interface to start acommand prompt, ...

Page 138 - Booting the Red Hat Enterprise Linux Operating System

NOTE: On HP Integrity servers, the operating system installer automatically adds an entry to the boot options list. 1. Access the EFI Shell environment.a. To access the server console, log in to iLO and enter CO . b. When accessing the console, confirm that you are at the EFI Boot Manager menu (them...

Page 139 - Booting Red Hat Enterprise Linux from the EFI Shell; EFI Shell; Booting the SuSE Linux Enterprise Server Operating System; “Booting SuSE Linux Enterprise

\EFI\redhat\elilo.efi \EFI\redhat\elilo.conf After choosing the file system for the boot device (for example, fs0: ) you can initiate the Linux loader from the EFI Shell prompt by entering the full path for the ELILO.EFI loader. By default the ELILO.EFI loader boots Linux using the kernel image and ...

Page 140 - Booting SuSE Linux Enterprise Server from the EFI Shell; Shutting Down Linux; time

Booting SuSE Linux Enterprise Server from the EFI Shell To boot SuSE Linux Enterprise Server 10 from the EFI Shell:1. Access the EFI Shell.From the system console, choose the EFI Shell entry from the EFI Boot Manager menu to access the shell. 2. Access the EFI System Partition for the SuSE Linux Ent...

Page 141 - that helps HP support.

C Utilities This appendix describes the utilities that are part of the server. These include the EFI BootManager, and Extensible Firmware Interface Pre-OS System Environment (EFI/POSSE). Extensible Firmware Interface Boot Manager EFI is an operating system and platform-independent boot and pre-boot ...

Page 142 - EFI Commands; Table C-1 EFI Commands

different ways to bring up the system. For example, you can boot to the EFI Shell, to an operatingsystem located on the network or residing on media in the server, or the EFI Boot Maintenancemenu.The following options are available in the EFI Boot Manager menu• Boot from a File—Automatically adds EF...

Page 144 - Syntax; help; bch; bch; help; bch; help

Table C-1 EFI Commands (continued) Definition BCH Command Parameters (PA-RISC) BCH CommandEquivalent(PA-RISC) EFI Shell Command Display or clear the pagedeallocation table page deallocationtable (pdt) pdt Display PIM information [<proc>] [HPMC|LPMC|TOC|ASIC]] processor internalmemory (PIM) err...

Page 147 - baud

Example C-5 help ioconfig Command Shell> help ioconfigDeconfigure or reconfigure IO components or settings IOCONFIG [fast_init|wol [on|off]] fast_init Specifies device connection policy settingwol Specifies System Wake-On-LAN settingon|off Specifies to configure or deconfigure a feature or compon...

Page 148 - Table C-2 Communications Parameters; boottest

Table C-2 Communications Parameters Value Parameter 1 RECEIVE_FIFO_DEPTH 1000000 TIMEOUT No parity PARITY 8 DATA_BITS 1 STOP_BITS 0 CONTROL_MASK boottest Interacts with the speedy boot variable allowing it to be set appropriately. Syntax boottest Displays status of all speedy boot bitsboottest on Ru...

Page 149 - cpuconfig; Issuing

Example C-6 boottest Command Shell> boottest BOOTTEST Settings Default Variable Selftest Setting ------------- ------------------------- booting_valid On (OS speedy boot aware) early_cpu Run this test late_cpu Run this test platform Run this test chipset Run this test io_hw Run this test mem_init...

Page 150 - ioconfig

NOTE: The last remaining configured CPU in a server cannot be deconfigured. Example C-8 cpuconfig Command Shell> cpuconfigPROCESSOR INFORMATION Proc Arch Processor CPU Speed Rev Model Family Rev State--- ------- --------- ------- ----- ------ ----- 0 1.6Ghz B1 0 31 0 Sched Deconf 1 1.6Ghz B1 0 31...

Page 151 - conconfig; Primary console setting will take effect after reboot.

Example C-9 ioconfig Command Shell> ioconfigDeconfigure or reconfigure IO components or settings IOCONFIG [fast_init|wol [on|off]] fast_init Specifies device connection policy settingwol Specifies System Wake-On-LAN settingon|off Specifies to configure or deconfigure a feature or component Note: ...

Page 152 - default

Example C-10 conconfig Command To display current primary operating system console Shell> conconfig CONSOLE CONFIGURATION Index Status Type Device Path ----- ------ ---- ----------- 1 NC Serial Acpi(PNP0501,0) 2 S Serial Acpi(HWP0002,0)/Pci(1|1) 3 P VGA Acpi(HWP0002,0)/Pci(4|0) Example C-11 conco...

Page 153 - default clear; errdump; info; Displays most server information.

Operation Sets NVM and stable store values to predefined default values. Normally only a subset of valuesare available for default. To reset the system, execute the default clear command. errdump Displays the contents of processor internal memory logged for all processors present in the server. Synt...

Page 157 - This example has processor hyperthreading turned off:

------------------- ------- ------ -------- Memory Controller 0 122b 0023 Root Bridge 0 1229 0023 Host Bridge 0000 122e 0032 Host Bridge 0001 122e 0032 Host Bridge 0002 122e 0032 Host Bridge 0003 122e 0032 Host Bridge 0004 122e 0032 Host Bridge 0006 122e 0032 Host Bridge 0007 122e 0032 Other Bridge ...

Page 158 - info io

Example C-16 info mem Command Shell> info mem MEMORY INFORMATION ---- DIMM A ----- ---- DIMM B ----- DIMM Current DIMM Current --- ------ ---------- ------ ---------- 0 256MB Active 256MB Active 1 256MB Active 256MB Active 2 ---- ---- 3 ---- ---- 4 ---- ---- 5 ---- ---- Active Memory : 1024 MB In...

Page 159 - Parameters; none

Example C-18 info boot Command Shell> info boot BOOT INFORMATION Monarch CPU: Current Preferred Monarch Monarch CPU CPU Module/ Module/ Logical Logical Warnings ------- --------- -------- 0/0 0/0 AutoBoot: ON - Timeout is : 10 sec Boottest: BOOTTEST Settings Default Variable OS is not speedy boot...

Page 160 - monarch; If specified with no parameters,; pdt

Example C-19 lanaddress Command LAN Address Information: LAN Address Path ----------------- ---------------------------------------- Mac(00306E4C4F1A) Acpi(HWP0002,0)/Pci(3|0)/Mac(00306E4C4F1A)) *Mac(00306E4C0FF2) Acpi(HWP0002,100)/Pci(2|0)/Mac(00306E4C0FF2)) monarch Displays or modifies the ID of t...

Page 161 - sysmode; Displays or modifies the system mode.; Operation

Operation With no options specified, the command displays the PDT information for the server. The PDTis cleared and a reboot is required for memory reallocation and safe booting. Example C-21 pdt Command Shell> pdtPDT Information for PD Last Clear time for PD: PDT has not been cleared Number of t...

Page 162 - Specifying SCSI Parameters; Bus width; Using the SCSI Setup Utility; To use the SCSI Setup Utility to specify SCSI parameters:

Example C-23 sysmode Command Shell> sysmodeSystem Mode: NORMAL Shell> sysmode adminYou are now in admin mode. Shell> sysmode serviceYou are now in service mode. Shell> sysmode normalYou are now in normal mode. Specifying SCSI Parameters The following SCSI parameters can be configured for...

Page 163 - Vendor ID

1. To map the parameters for all PCI cards installed in the server, enter the shell> info io command at the EFI Shell prompt.A list of all the installed devices in the server and managed by EFI drivers appears. Forexample: I/O INFORMATION BOOTABLE DEVICES Order Media Type Path ----- ---------- --...

Page 164 - devtree

Also, this SCSI interface has a non-numeric (XX) slot # indicating that it is on the systemboard. 2. From the EFI Shell prompt, enter the following command to obtain the controller handlefor the SCSI interface: devtree A tree of all EFI-capable devices installed in the system displays. For example: ...

Page 167 - Help: Displays the help available for the command.; Paths; Table C-3 Server Sockets; Table C-4 Server Drives; Boot From File; Use this option to manually run a specific application or driver.

Using the Boot Option Maintenance Menu This menu enables you to select console output and input devices as well as various boot options.The menu items are described below.The following selections are available on all menus:• Help: Displays the help available for the command. • Exit: Returns to the m...

Page 169 - To remove all of the entries from the EFI Boot menu, select; Delete All Boot Options; Change Boot Order; Press; Manage BootNext Setting; Reset BootNext Setting

NOTE: This action does not delete any files, applications, or drivers from your system. This option displays a list of boot options that are configured on the system. The names matchthe options on the main Boot Manager menu.If you remove a drive from the system, you must manually delete it from the ...

Page 170 - Set AutoBoot TimeOut; To set the auto boot timeout value, in seconds, select; Set Timeout Value; and enter the; Delete/Disable Timeout; at the EFI boot menu and waits for user input.; Select Active Console Output Devices

VenHw(D65A6B8C-71E5-4DF0-A909-F0D2992B5AA9) Boot0000 Set AutoBoot TimeOut Use this option to set the amount of time the system pauses before it launches the first item inthe Boot Options list.For example: Set Auto Boot Timeout. Select an Option Set Timeout Value Delete/Disable Timeout Help Exit Inte...

Page 171 - Table C-5 Console Output Devices; Select Active Console Input Devices; Table C-6 Console Input Devices

Table C-5 Console Output Devices Choose: To select: Acpi(PNP0501,0)/Uart(9600 N81)/VenMsg(Vt100+) Serial A/Serial 1 Acpi(HWP0002,700)/Pci(1|1)/Uart(9600 N81)/VenMsg(Vt100+) iLO MP Serial Console Acpi(HWP0002,700)/Pci(2|0) iLO MP VGA Port • Each option is identified with an EFI device path. Not all o...

Page 172 - Using the System Configuration Menu

• Each option is identified with an EFI device path. Not all options are available, dependingon the configuration of the server and the options purchased. Device paths can differ slightlyon different product models. • On both serial device examples, UART 9600 indicates the current baud rate of the s...

Page 173 - Selects server default settings.

Set System Wake-On LAN Enables or disables the server Wake-On_LAN settings. Set System Defaults Selects server default settings. iLO MP The Integrated Lights-Out management processor (iLO MP) for entry-level Integrity servers isan autonomous management subsystem embedded directly on the server. It i...

HP AD117-9003A-ED3 - Manual

Table of Contents:

Summary

Other HP Models