Page 3 - Table of contents
Table of contents 1 HP ENVY 4500 e-All-in-One series Help .......................................................................................................... 1 2 Get to know the HP ENVY 4500 series ..................................................................................................
Page 7 - Get to know the HP ENVY 4500 series
2 Get to know the HP ENVY 4500 series ● Printer parts ● Control panel and status lights ● Wireless settings ● Auto-Off ENWW 3
Page 9 - Control panel and status lights
Control panel and status lights Figure 2-1 Control panel features Feature Description 1 On button: Turns the printer on or off. 2 home: Returns to the Home screen, the screen that is displayed when you first turn on the printer. 3 Up button: Use this button to navigate menus and select number of cop...
Page 11 - Wireless settings
Wireless settings Press the Wireless button to view wireless status and menu options. ● If the printer has an active connection to a wireless network, the wireless light will be on solid blue. In the mean time, the printer display will show Connected and the printer’s IP address. ● If wireless is tu...
Page 13 - Print
3 Print ● HP ePrint ● Print documents ● Print photos ● Print Quick Forms ● Print envelopes ● Print with HP wireless direct ● Print using the maximum dpi ● Tips for print success ENWW 9
Page 14 - HP ePrint
HP ePrint HP ePrint is a free service from HP that allows you to print to your HP ePrint-enabled printer anytime, from any location. It's as simple as sending an email to the email address assigned to your printer when you enable Web Services on the printer. No special drivers or software are needed...
Page 16 - Print documents
Print documents Load paper 1. Make sure the paper tray is open. 2. Slide the paper-width guides all the open. 3. Place the paper in the paper tray. The side to be printed on should face down. 4. Push the paper into the printer until they stop. 5. Slide the paper-width guides firmly against the edge ...
Page 18 - Print photos
Print photos Load photo paper 1. Make sure the paper tray is open. 2. Slide the paper-width guides all the open. 3. Remove all paper from the paper tray, and then load the photo paper with side to be printed on facing down. 4. Push the photo papers into the printer until they stop. 5. Slide the pape...
Page 20 - Print envelopes
Print envelopes You can load one or more envelopes into the paper tray of the HP ENVY 4500 series. Do not use shiny or embossed envelopes or envelopes that have clasps or windows. NOTE: For details on how to format text on envelopes, see the help files in your word application. Load envelopes 1. Mak...
Page 21 - Print with HP wireless direct; Print from a wireless-capable mobile device
Print with HP wireless direct With HP wireless direct, you can print wirelessly from a computer, smart phone, tablet, or other wireless-capable device—without connecting to an existing wireless network. When using HP wireless direct, note the following guidelines: ● Make sure your computer or mobile...
Page 22 - Print from a wireless-capable computer
of wireless networks shown such as HP-Print-**-Envy 4500 series (where ** are the unique characters to identify your printer). If HP wireless direct is turned on with security, enter the password when prompted. 4. Print your document. Print from a wireless-capable computer 1. Make sure you have turn...
Page 23 - Print using the maximum dpi
Print using the maximum dpi Use maximum dots per inch (dpi) mode to print high-quality, sharp images on photo paper. Printing in maximum dpi takes longer than printing with other settings and requires a large amount of memory. To print in Maximum dpi mode 1. On the File menu in your software, click ...
Page 24 - Tips for print success
Tips for print success To print successfully, the HP cartridges should be functioning properly with sufficient ink, the paper should be loaded correctly, and the printer should have the appropriate settings. Print settings do not apply to copying or scanning. Ink tips ● Use original HP ink cartridge...
Page 27 - Paper basics
4 Paper basics ● Recommended papers for printing ● Load media ● Order HP Paper Supplies ENWW 23
Page 30 - Load media
Load media Select a paper size to continue. Load full-size paper 1. Lower the paper tray, and then pull out the paper tray and tray extender. 2. Slide the paper-width guides outward. 3. Load the paper. ● Insert a stack of paper into the paper tray with the short edge forward and the print side down....
Page 35 - Order HP Paper Supplies
Order HP Paper Supplies The printer is designed to work well with most types of office media. Use HP media for optimum print quality. Visit the HP website at www.hp.com for more information about HP media. HP recommends plain papers with the ColorLok logo for printing and copying of everyday documen...
Page 37 - Copy and scan
5 Copy and scan ● Copy documents ● Scan to a computer ● Tips for copy success ● Tips for scan success ENWW 33
Page 40 - Scan to a computer
Scan to a computer You can initiate a scan from the control panel of the printer or from your computer. Scan from the control panel if you want to quickly scan one page to an image file. Scan from your computer if you want to scan multiple pages into one file, define the file format of the scan, or ...
Page 42 - Tips for copy success
Tips for copy success ● Load your original print side down on the right front corner of the scanner glass. ● Clean the scanner glass and make sure that there are no foreign materials adhering to it. ● To increase or decrease the contrast of your printed output, select Copy from the printer display a...
Page 43 - Tips for scan success
Tips for scan success ● Load your original print side down on the right front corner of the scanner glass. ● Clean the scanner glass and make sure that there are no foreign materials adhering to it. ● If you have a wireless connection and you have confirmed that the connection is working, you will n...
Page 45 - Work with cartridges
6 Work with cartridges ● Check the estimated ink levels ● Order ink supplies ● Choose right ink cartridges ● Replace the cartridges ● Use single-cartridge mode ● Cartridge warranty information ● Tips for working with cartridges ENWW 41
Page 46 - Check the estimated ink levels
Check the estimated ink levels You can easily check the ink supply level to determine how soon you might need to replace a cartridge. The ink supply level shows an estimate of the amount of ink remaining in the cartridges. To check the ink levels from the printer control panel ● From the Home screen...
Page 47 - Order ink supplies
Order ink supplies Before ordering cartridges, locate the correct cartridge number. Locate the cartridge number on the printer ● The cartridge number is located inside the cartridge access door. Locate the cartridge number in the printer software 1. Depending on your operating system, do one of the ...
Page 48 - Choose right ink cartridges
Choose right ink cartridges HP recommends that you use original HP ink cartridges. Original HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time. 44 Chapter 6 Work with cartridges ENWW
Page 49 - Replace the cartridges
Replace the cartridges To replace the cartridges 1. Check that power is on. 2. Load paper. 3. Remove cartridge. a. Open the cartridge access door. Wait for print carriage to move to the right side of the printer. b. Lift up the cartridge tab, and then remove it from the slot. 4. Insert new cartridge...
Page 51 - Use single-cartridge mode
Use single-cartridge mode Use the single-cartridge mode to operate the HP ENVY 4500 series with only one ink cartridge. The single-cartridge mode is initiated when an ink cartridge is removed from the ink cartridge carriage. NOTE: When the HP ENVY 4500 series operates in single-cartridge mode, a mes...
Page 52 - Cartridge warranty information
Cartridge warranty information The HP cartridge warranty is applicable when the cartridge is used in its designated HP printing device. This warranty does not cover HP ink cartridges that have been refilled, remanufactured, refurbished, misused, or tampered with. During the warranty period the cartr...
Page 53 - Tips for working with cartridges
Tips for working with cartridges Use the following tips to work with cartridges: ● To protect the cartridges from drying out, always turn the printer off using the On button, and wait until the On button light goes out. ● Do not open or untape cartridges until you are ready to install them. Leaving ...
Page 55 - Connectivity
7 Connectivity ● Wi-Fi Protected Setup (WPS – requires WPS router) ● Traditional wireless connection (requires router) ● USB connection (non-network connection) ● Change from a USB connection to a wireless network ● Connect wirelessly to the printer without a router ● Tips for setting up and using a...
Page 60 - Connect wirelessly to the printer without a router
Connect wirelessly to the printer without a router HP wireless direct allows your Wi-Fi devices such as computers, smart phones, and tablets, to connect to your printer directly through Wi-Fi, using the process you currently use to connect your Wi- Fi device to new wireless networks and hotspots. Wi...
Page 61 - Tips for setting up and using a networked printer
Tips for setting up and using a networked printer Use the following tips to set up and use a networked printer: ● When the Wireless Setup Wizard on the printer is launched, the printer searches for wireless routers, and then lists the detected network names on the printer display. ● If your computer...
Page 62 - Advanced printer management tools (for networked printers); To open the embedded Web server; About cookies
Advanced printer management tools (for networked printers) When the printer is connected to a network, you can use the embedded Web server to view status information, change settings, and manage the printer from your computer. NOTE: To view or change some settings, you might need a password. You can...
Page 65 - Solve a problem
8 Solve a problem This section contains the following topics: ● Improve print quality ● Clear a paper jam ● Unable to print ● Clear the print carriage ● Prepare paper trays ● Resolve copy and scan issues ● Printer failure ● Resolve ink cartridge problem ● Ink cartridge problem ● Older generation car...
Page 66 - Improve print quality
Improve print quality NOTE: To protect the cartridges from drying out, always turn the printer off using the On button, and wait until the On button light goes out. 1. Make sure you are using original HP ink cartridges. 2. Check the printer software to make sure you have selected the appropriate pap...
Page 70 - Clear a paper jam
Clear a paper jam Clear a paper jam from the paper path. To clear a paper jam from paper path 1. Open the cartridge access door. 2. Remove the cleanout. 3. Remove the jammed paper from the rear roller. 4. Place the cleanout back. 66 Chapter 8 Solve a problem ENWW
Page 74 - Unable to print
Unable to print If you're having trouble printing, you can download the HP Print and Scan Doctor, which can troubleshoot this issue for you automatically. To get the utility, click the appropriate link: NOTE: The HP Print and Scan Doctor may not be available in all languages. Take me to the HP Print...
Page 78 - Clear the print carriage
Clear the print carriage Remove any objects, such as paper, that are blocking the print carriage. See Clear a paper jam on page 66 for more information. NOTE: Do not use any tools or other devices to remove jammed paper. Always use caution when removing jammed paper from inside the printer. Click he...
Page 79 - Prepare paper trays
Prepare paper trays Open paper tray ▲ Paper tray must be open to begin printing. Close cartridge access door ▲ Cartridge door must be closed to begin printing. Click here to go online for more information . ENWW Prepare paper trays 75
Page 80 - Resolve copy and scan issues
Resolve copy and scan issues HP provides an HP Print and Scan Doctor (Windows only) that can help solve many common “Unable to scan” issues. To get the utility, click the appropriate link: NOTE: The HP Print and Scan Doctor may not be available in all languages. Take me to the HP Print and Scan Doct...
Page 81 - Printer failure
Printer failure Resolve printer failure. ▲ Turn the printer off, then on. If that does not resolve the problem, contact HP. Please contact HP support for help . ENWW Printer failure 77
Page 82 - Resolve ink cartridge problem
Resolve ink cartridge problem First try removing and reinserting the cartridges. If this does not work, clean the cartridge contacts. If your problem is still not resolved, see Replace the cartridges on page 45 for more information. Clean the ink cartridge contacts CAUTION: The cleaning procedure sh...
Page 84 - Ink cartridge problem
Ink cartridge problem The ink cartridge is not compatible with your printer. This error can occur if you install an HP Instant Ink cartridge into a printer that has not been enrolled in the HP Instant Ink program. It can also occur if the HP Instant Ink cartridge was previously used in a different p...
Page 85 - Older generation cartridges
Older generation cartridges You will need to use a newer version of this cartridge. In most cases you can identify a newer version of the cartridge by looking at the exterior of the cartridge package and finding the Warranty Ends date. If it says ‘v1’ several spaces to the right of the date, then th...
Page 86 - Networking
Networking ● Learn how to find your network security settings. Click here to go online for more information. ● Learn about the HP Print and Scan Doctor. Click here to go online for more information. ● Learn about the network troubleshooting tips. Click here to go online for more information. ● Learn...
Page 87 - HP support; Register printer
HP support ● Register printer ● Support process ● HP support by phone ● Additional warranty options Register printer By taking just a few quick minutes to register, you can enjoy quicker service, more efficient support, and product support alerts. If you did not register your printer while installin...
Page 88 - Additional warranty options
Phone support period One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go to www.hp.com/support . Standard phone company charges apply. Placing a call Call HP...
Page 89 - A Technical information
A Technical information The technical specifications and international regulatory information for the HP ENVY 4500 series are provided in this section. For additional specifications, see the printed documentation that came with the HP ENVY 4500 series. This section contains the following topics: ● H...
Page 90 - Hewlett-Packard Company notices
Hewlett-Packard Company notices The information contained herein is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under the copyright laws. The only...
Page 91 - Anonymous usage information storage
Anonymous usage information storage The HP cartridges used with this printer contain a memory chip that assists in the operation of the printer. In addition, this memory chip stores a limited set of anonymous information about the usage of the printer, which might include the following: the date whe...
Page 92 - Specifications; System requirements
Specifications Technical specifications for the HP ENVY 4500 series are provided in this section. For more product specifications, see the Product Data Sheet at www.hp.com/support . ● System requirements ● Environmental specifications ● Input tray capacity ● Output tray capacity ● Paper size ● Paper...
Page 94 - Print resolution; Power specifications
● Supported file types: BMP, JPEG, PNG, TIFF, PDF ● Twain version: 1.9 Print resolution Draft mode ● Color Input/Black Render: 300x300dpi ● Output (Black/Color): Automatic Normal mode ● Color Input/Black Render: 600x300dpi ● Output (Black/Color): Automatic Plain-Best mode ● Color Input/Black Render:...
Page 95 - Acoustic information
Acoustic information If you have Internet access, you can get acoustic information from the HP website. Go to: www.hp.com/support . ENWW Specifications 91
Page 96 - Environmental product stewardship program; Paper use
Environmental product stewardship program Hewlett-Packard is committed to providing quality products in an environmentally sound manner. Design for recycling has been incorporated into this product. The number of materials has been kept to a minimum while ensuring proper functionality and reliabilit...
Page 97 - Power consumption; Sleep mode
Material safety data sheets Material safety data sheets (MSDS) can be obtained from the HP website at: www.hp.com/go/msds Recycling program HP offers an increasing number of product return and recycling programs in many countries/regions, and partners with some of the largest electronic recycling ce...
Page 98 - Disposal of waste equipment by users; Chemical substances; Toxic and hazardous substance table (China)
Disposal of waste equipment by users This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electron...
Page 99 - Restriction of hazardous substance (India)
Restriction of hazardous substance (India) ENWW Environmental product stewardship program 95
Page 100 - Regulatory notices; Regulatory model identification number
Regulatory notices The HP ENVY 4500 series meets product requirements from regulatory agencies in your country/ region. This section contains the following topics: ● Regulatory model identification number ● FCC statement ● Notice to users in Korea ● VCCI (Class B) compliance statement for users in J...
Page 103 - Visual display workplaces statement for Germany
The telephone connector (not available for all products) is intended for connection to analogue telephone networks. Products with wireless LAN devices ● Some countries may have specific obligations or special requirements about the operation of Wireless LAN networks such as indoor use only or restri...
Page 107 - Index
Index A after the support period 84 B buttons, control panel 5 C control panel buttons 5 features 5 copy specifications 89 customer support warranty 84 E environment Environmental product stewardship program 92 environmental specifications 88 I interface card 52, 53 N network interface card 52, 53 P...