HP A809 - Manual

1 Get started This guide provides details about how to use the device and to resolve problems. • Find other resources for the product • Find the device model number • Accessibility • Understand the device parts • Connection information • Turn off the device • Eco-Tips Find other resources for the pr...

Resource Description Location Control panel Provides status, error, andwarning information aboutoperations. For more information, see Control panel . Logs and reports Provides information aboutevents that have occurred. For more information, see Monitor the device . Configuration page • Device infor...

The model number is printed on a label located inside the device, near the inkcartridges area. Accessibility The device provides a number of features that make it accessible for people withdisabilities. Visual The device software is accessible for users with visual impairments or low visionthrough t...

Front view 1 Control panel 2 Output tray 3 Tray 1 4 Width guides 5 Ink cartridge door 6 Ink cartridges 7 Printhead latch 8 Printheads 9 Tray 2 (Tray 2 is sold as an accessory. For ordering information, see Accessories .) Control panel For more information about interpreting control-panel lights, see...

NOTE: The printhead lights are only visible when a printhead needs attention. 3 Network button (available with some models) Wireless button (available with some models) 4 Cancel button 5 Resume button and light 6 Power button and light Back view 1 Power input 2 Ethernet network port 3 Rear universal...

Description Recommendednumber of connectedcomputers for bestperformance Supported softwarefeatures Setup instructions Printer sharing Up to five computers. The host computer mustbe turned on at alltimes, or the othercomputers cannot printto the device. All features resident onthe host computer aresu...

2 Install the accessories This section contains the following topics: • Install the duplexer • Install Tray 2 • Turn on accessories in the printer driver Install the duplexer You can print on both sides of a sheet of paper automatically. For information on usingthe duplexer, see Print on both sides ...

Turn on accessories in the printer driver • To turn on accessories on Windows computers • To turn on accessories on Macintosh computers To turn on accessories on Windows computers After you install the device software on Windows computers, Tray 2 must be turned onin the print driver in order for it ...

3 Use the device This section contains the following topics: • Select print media • Load media • Configure trays • Change print settings • Print on both sides (duplexing) • Print on special and custom-sized media • Print borderless • Print a Web page (Windows only) • Cancel a print job Select print ...

Depending on your country/region, some of these papers might not be available. HP Brochure Paper HP Superior InkjetPaper These papers are glossy-coated or matte-coated on both sides fortwo-sided use. They are the perfect choice for near-photographicreproductions and business graphics for report cove...

affordable professional photos with your HP printer. Original HP inks and HPAdvanced Photo Paper have been designed to work together so your photos are longlasting and vivid, print after print. Great for printing out an entire vacation’s worth ofphotos or multiple prints to share. Tips for selecting...

Photo media • Use the Best mode to print photographs. Note that in this mode, printing takes longer and more memory is required from your computer. • Remove each sheet as it prints and set it aside to dry. Allowing wet media to stackup may cause smearing. Transparencies • Insert transparencies with ...

Media size Tray 1 Tray 2 Duplexer Photo media Photo media (76.2 x 127 mm; 3 x 5 inches) Photo media (102 x 152 mm; 4 x 6 inches) Photo media with tear-off tab (102 x 152mm; 4 x 6 inches) Borderless photo media (102 x 152 mm; 4x 6 inches) Borderless photo media (5 x 7 inches) Borderless photo media (...

Tray Type Weight Capacity Tray 2 Plain paper only 60 to 105 g/m 2 (16 to 28 lb bond) Up to 250 sheets ofplain paper (25 mm or 1.0 inchstacked) Duplexer Paper 60 to 105 g/m 2 (16 to 28 lb bond) Not applicable Output-bin All supported media Up to 150 sheets ofplain paper (textprinting) Set minimum mar...

NOTE: If you are using the duplexer to print on both sides of the paper, the minimum top and bottom margins must match or exceed 12 mm (0.47 inch). NOTE: For Mac OS X, the minimum bottom margin for all the media (except envelope, Hagaki, and Ofuku Hagaki) is 12 mm (0.47 inch). Load media This sectio...

4. Lower the output tray. 5. Pull out the extension on the output tray. NOTE: For media longer than 11 inches (279 mm), pull the extension out to the maximum extended position. To load Tray 2 1. Pull the tray out of the device by grasping the front of the tray. 2. Slide the media guides out to the w...

By default, the device draws media from Tray 1. If Tray 1 is empty, the device drawsmedia from Tray 2 (if it is installed and loaded with media). You can change thisdefault setting by using the following features: • Tray Lock: Use this feature to protect special media such as letterhead or preprinte...

NOTE: To set print settings for all print jobs, make the changes in the printer driver. For more information about the features of the Windows printer driver, see theonline help for the driver. For more information about printing from a specificapplication, see the documentation that came with the a...

6. Click OK . 7. On the File menu, click Print . 8. Open the Paper Handling panel. 9. Under Destination Paper Size , click the Scale to fit paper size tab, and then select the customized paper size. 10. Change any other desired settings, and then click OK or Print . Print borderless Borderless print...

4 Configure and manage This section is intended for the administrator or individual who is responsible formanaging the device. This section contains information about the following topics: • Manage the device • Use device management tools • Understand the self-test diagnostic page • Understand the n...

Monitor the device This section provides instructions for monitoring the device. Use this tool... to obtain the following information.... Control panel Press and hold for three seconds the Cancel button to obtain information about the status of jobs that are being process, theoperating statys of the...

Administer the device This section provides information about administering the device and modifyingsettings. Use this tool... to do the following... Control panel Reset the administrator password and network settings: Press and hold the Power button, press Network button, (on some models, press the...

Use device management tools The following lists common tools that can be used to manage the device. • Embedded Web server • HP Toolbox (Windows) • Use the HP Solution Center (Windows) • HP Printer Utility (Mac OS X) Embedded Web server When the device is connected to a network, you can use the embed...

NOTE: To open the embedded Web server from the printer driver (Windows), or the HP Printer Utility (Mac OS X), the device must be on a network and must havean IP address. When you open the embedded Web server, you might receive an invalid certificatemessage. Accept the link to enter the EWS. • Web b...

HP Toolbox tabs The HP Toolbox contains the following tabs. Tabs Contents Estimated Ink Level • Ink Level Information: Shows estimated ink level for each cartridge. NOTE: Ink level warnings and indicators provide estimates for planning purposes only.When you receive a low-ink warning message,conside...

Use the HP Device Manager To open the HP Photosmart Studio software on a Macintosh computer 1. Click the HP Photosmart Studio icon in the Dock.The HP Photosmart Studio window appears. 2. In the HP Photosmart Studio task bar, click Devices . The HP Device Manager window appears. 3. Select the device ...

Configure the device (Windows) You can connect the device directly to a computer, or you can share the device amongother users on a network. NOTE: Microsoft Internet Explorer 6.0 must be installed on the computer system to run the installation program. Also, you must have administrator privileges to...

1. In the Found New Hardware dialog box that displays methods for locating the printer driver, select the Advanced option, and then click Next . NOTE: Do not allow the Found New Hardware wizard to perform an automatic search for the printer driver. 2. Select the check box for specifying the driver l...

Configure the device (Mac OS X) You can use the device with a single Macintosh computer using a USB cable, or youcan share it among other users on a network. This section contains the following topics: • To install the software for network or direct connection • To share the device on a locally shar...

For more information about USB device sharing, see the support information on theApple Web site ( www.apple.com ) or the Apple Macintosh Help on the computer. To share the device among computers 1. Open System Preferences , click Print & Fax , and then do one of the following, based on the opera...

Before installing the device software, you may wish to find out the settings of yournetwork. Obtain the information from your system administrators, or complete thefollowing tasks: • Obtain your network's network name or Service Set Identifier (SSID) andcommunication mode (infrastructure or ad hoc) ...

• Network authentication: The device's factory default setting is Open' which does not require security for authorization or encryption. The other possible values areOpenThenShared, and Shared. WPA increases the level of over-the-air data protection and access control onexisting and future Wi-Fi net...

3. Double-click the HP Installer icon on the Starter CD, and then follow the onscreeninstructions. 4. Disconnect the USB wireless setup cable when prompted. Connect the device using an ad hoc wireless network connection Method 1 1. Turn on wireless in your computer and in the device. 2. On your comp...

installation (and you know the HP device is on the network), or you have alreadysuccessfully installed HP software and experience problems, try the following: 1. If you are using a computer running Windows, in the firewall configuration utility,look for an option to trust computers on the local subn...

Change from a USB connection to a wireless connection (Mac OS X) 1. Click the HP Device Manager icon on the Dock or in the Hewlett Packard folder in the Applications folder. 2. From the Information and Settings list, select Network Printer Setup Utility . 3. Follow the onscreen instructions to confi...

• Change the password periodically. • Change the default password provided by the manufacturer for administratoraccess to the access point or wireless router. Some routers let you change theadministrator name as well. • Turn off administrative access over wireless, if possible. If you do this, you n...

4. After the software is uninstalled, restart your computer. 5. To reinstall the software, insert the device Starter CD into your computer's CD-ROM drive. 6. On the desktop, open the CD-ROM, and then double-click HP Printer Installer . 7. Follow the onscreen instructions and also see To install the ...

5 Maintain and troubleshoot This section contains the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve pap...

Replace the ink cartridges You can check the estimated ink levels from the HP Toolbox (Windows), the HPPrinter Utility (Mac OS X), or the embedded Web server. For information about usingthese tools, see Use device management tools . You can also print the configuration page to view this information ...

Maintain the printheads If printed characters are incomplete, or printouts are streaked, the ink nozzles might beclogged, and you might need to clean the printheads. When the quality of printouts deteriorates, follow the steps below: 1. Check the health of the printheads. For more information, see T...

1 Printer Information: Shows device information (such as the product model number, serial number, and firmware version number), the number of pages printed from the trays andduplexer, the ink level information, and the printhead health status. NOTE: Ink level warnings and indicators provide estimate...

• HP Toolbox (Windows): Click the Services tab, click Clean Printheads and follow the onscreen instructions. • HP Printer Utility (Mac OS X): Click Clean from the Information and Support panel. To clean the printhead contacts manually After the printheads are installed, one or more of the printhead ...

12. Close the cover. 13. If the printhead light is still blinking, repeat the cleaning procedure described abovefor the printhead which corresponds to the blinking printhead light. 14. If the printhead light continues to blink, replace the printhead which corresponds tothe blinking printhead light. ...

5. Lift the handle of a printhead, and use it to pull the printhead out of its slot. 6. Before installing a printhead, shake the printhead up and down at least six timeswhile the printhead is still in its packaging. 7. Remove the new printhead from its package, and then remove its orangeprotective c...

8. Insert the printhead into its color-coded slot (the label on the printhead must matchthe label on the printhead latch). Press down firmly on the printhead to ensureproper contact. 9. Pull the printhead latch all the way forward, and then press down to ensure thatthe latch is properly engaged. You...

• The device can print a configuration page. For more information, see Understand the self-test diagnostic page . • The device is set as the current or default printer. For Windows, set it as thedefault in the Printers folder. For Mac OS X, set it as the default in the PrinterSetup Utility (Mac OS X...

Check the printhead initialization When printheads are installed or replaced, the device automatically prints a fewalignment pages to align the printheads. This process takes about 20 minutes. Untilthis process is complete, only the automatic alignment pages can be printed. Check the device software...

Check the device software settings Print speed is slower when Best or Maximum dpi is selected as the print quality. To increase the print speed, select different print settings in the device driver. For moreinformation, see Change print settings . Check for radio interference If the device is connec...

There is a blank page in the file Check the file to make sure there is no blank page. Clean the printhead Complete the printhead cleaning procedure. For more information, see To clean the printheads . Check the top cover If the top cover is left open, the printer will eject the page and then move th...

Check the type of media loaded in the device • Make sure the tray supports the type of media you have loaded. For moreinformation, see Understand specifications for supported media . • Make sure you have selected the tray in the printer driver that contains the mediathat you want to use. Check the d...

Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Evaluate anyproblem areas, and perform the recommended actions. For more information, see To print the print quality diagnostic page . The printout has a horizontal band of distortion near the bottom of a b...

Text or graphics are streaked Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Evaluate anyproblem areas, and perform the recommended actions. For more information, see To print the print quality diagnostic page . Something on the page is missing or incor...

Media is not picked up from a tray • Make sure media is loaded in the tray. For more information, see Load media . Fan the media before loading. • Make sure the media guides are snug, but not tight, against the stack. • Make sure media in the tray is not curled. Uncurl paper by bending it in theoppo...

• Make sure the tray is not overloaded with paper. • When using thin, special media, make sure that the tray is completely loaded. Ifyou are using special media that is only available in small quantities, try placing thespecial media on top of other paper of the same size to help fill the tray. (Som...

Solve network problems NOTE: After correcting any of the following, run the installation program again. General network troubleshooting • If you are unable to install the device software, verify that: ƕ All cable connections to the computer and the device are secure. ƕ The network is operational, an...

Basic wireless troubleshooting Perform the following steps in the order presented. NOTE: If this is the first time you are setting up the wireless connection, and you are using the included software, make sure that the USB cable is connected to thedevice and the computer. Step 1 - Make sure the wire...

If you are unable to get your computer connected to your network, contact the personwho set up your network or the router manufacturer as there might be a hardwareissue with either your router or computer. If you are able to access the Internet and are using a computer running Windows, youcan also a...

If you are able to use the HP device over the network, your network setup wassuccessful. If you still cannot use the HP device over the network or if you have to periodicallyperform this step in order to use your device over the network, your firewall might beinterfering. If this still does not work...

Check the printheads and ink cartridges • Make sure that all of the printheads and ink cartridges are firmly installed in theircorrect, colorcoded slot. Press down firmly on each one to ensure proper contact.The device cannot work if they are not all installed. • Make sure there are no pieces of the...

Clear jams Occasionally, media becomes jammed during a job. Try the following remedies beforeyou attempt to clear the jam. • Make sure that you are printing with media that meets specifications. For moreinformation, see Select print media . • Make sure to print with media that is not wrinkled, folde...

d . Reinsert the duplexer into the device. 3. Open the top cover and remove any debris. 4. If you have not found the jam and have Tray 2 installed, pull out the tray, andremove the jammed media, if possible. If not, do the following: a . Ensure the device is turned off, and disconnect the power cord...

• Replace Cartridge(s) Soon - Replace the following cartridge soon • Cartridge Problem - The following cartridge appears to be missing or damaged • Cartridge Problem - The following cartridge must be replaced • Paper Mismatch - Paper detected does not match paper size or type selected • The cartridg...

NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having areplacement cartridge available to avoid possible printing delays. You do not needto replace cartridges until prompted to do so. For information on recyc...

Incompatible Cartridge(s) - The following cartridge is not intended for use in thisprinter. Use the following to correct the error: • Replace the ink cartridges • HP inkjet supplies recycling program Printer Offline - Your printer is currently offline Use the following to correct the error: To check...

To check if the printer is paused or offline (Mac OS X) 1. Click System Preferences , click Print & Fax , and then click select the printer you want to use. 2. Double-click the icon for your product to open the print queue. 3. If Hold is selected, click Resume . 4. If you made any changes, try t...

6 Control-panel lights reference The control-panel lights indicate status and are useful for diagnosing printingproblems. This section contains information about the lights, what they indicate, andwhat action to take if necessary. • Interpreting control-panel lights Interpreting control-panel lights...

A HP supplies and accessories This section provides information on HP supplies and accessories for the device. The informationis subject to changes, visit the HP Web site ( www.hpshopping.com ) for the latest updates. You may also make purchases through the Web site. • Order printing supplies online...

Supplies This section covers the following topics: • Ink cartridges and printheads • HP media Ink cartridges and printheads Ordering cartridges online is not supported in all countries/regions. However, many countrieshave information on ordering by telephone, locating a local store and printing a sh...

B Support and warranty The information in Maintain and troubleshoot suggests solutions to common problems. If your device is not operating correctly and those suggestions did not solve your problem, try using oneof the following support services to obtain assistance. This section contains the follow...

Hewlett-Packard limited warranty statement A. Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purcha...

Obtain HP telephone support During the warranty period, you may obtain assistance from the HP Customer Care Center. NOTE: HP does not provide telephone support for Linux printing. All support is provided online at the following Web site: https://launchpad.net/hplip . Click the Ask a question button ...

• Valuable troubleshooting information for common problems • Proactive device updates, support alerts, and HP newsgrams that are available whenyou register the HP device 3. Call HP support. Support options and availability vary by device, country/region, and language. HP support by phone The phone s...

Telephone support numbers For the most current list of telephone support numbers, see www.hp.com/support . $IULFD(QJOLVKVSHDNLQJ $IULTXHIUDQFRSKRQH ﺮﺋﺍﺰﺠﻟﺍ $UJHQWLQD%XHQRV$LUHV $UJHQWLQD $XVWUDOLD $XVWUDOLDRXWRIZDUUDQW\ ˜VWHUUHLFK ೼SP ﻦﻳﺮﺤﺒﻟﺍ %HOJL­ ೼ %HOJLTXH ೼ %UDVLO6DR3DXOR %UDVLO &DQDGD KSLQ...

HP Quick Exchange Service (Japan) For instructions on how to pack your product for exchange, see Pack the device . HP Korea customer support Appendix B 106 Support and warranty

Prepare the device for shipment If after contacting HP Customer Support or returning to the point of purchase, you are requestedto send the device in for service, make sure you remove and keep the following items beforereturning your device: • The ink cartridges and printheads • The power cord, USB ...

C Device specifications For media and media-handling specifications, see Understand specifications for supported media . • Physical specifications • Product features and capacities • Processor and memory specifications • System requirements • Network protocol specifications • Embedded Web server spe...

Product features and capacities Feature Capacity Connectivity • USB 2.0-compliant high speed • Fast Ethernet 10/100Base-TX for wirednetwork connection (some models only) • Wireless 802.11b/g (some models only) Print method Drop-on-demand thermal inkjet printing Ink cartridges Four ink cartridges (on...

Minimum requirements • Microsoft Windows® 2000 Service Pack 4: Intel® Pentium II or Celeron® processor, 128 MBRAM, 160 MB free hard disk space, Microsoft Internet Explorer 6.0 • Microsoft Windows XP (32-bit) Service Pack 1: Intel Pentium II or Celeron processor, 512 MBRAM, 225 MB free hard disk spac...

D Regulatory information This section contains the following topics: • FCC statement • Notice to users in Korea • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about the power cord • Toxic and hazardous substance table • Regulatory information for wireless product...

Regulatory information for wireless products This section contains the following regulatory information pertaining to wireless products: • Exposure to radio frequency radiation • Notice to users in Brazil • Notice to users in Canada • Notice to users in Taiwan • European Union regulatory notice Expo...

Notice to users in Taiwan Regulatory information for wireless products 119

European Union regulatory notice European Union Regulatory Notice Products bearing the CE marking comply with the following EU Directives: • Low Voltage Directive 2006/95/EC • EMC Directive 2004/108/EC CE compliance of this product is valid only if powered with the correct CE-marked AC adapter provi...

Declaration of conformity DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 Supplier’s Name: Hewlett-Packard Company DoC#: SNPRC-0702-01-A Supplier’s Address: 60, Alexandra Terrace, # 07-01 The Comtech, Singapore 118502 declares, that the product Product Name: HP Officejet Pro 80...

Environmental product stewardship program Hewlett-Packard is committed to providing quality products in an environmentally sound manner.Design for recycling has been incorporated into this product. The number of materials has beenkept to a minimum while ensuring proper functionality and reliability....

Third-party licenses Third-party licenses Expat Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software witho...

OpenSSL Copyright (C) 1995-1998 Eric Young ([email protected])All rights reserved. This package is an SSL implementation written by Eric Young ([email protected]). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long a...

Index A accessibility mobility 9support 9visual 9 accessories installation 13ordering 97part numbers 97self-test diagnostic page 41turning on in printer driver 14warranty 100 acoustic emissions 115Add Printer installation 46administrator management tools 31settings 33 after the support period 105 C ...