Page 3 - About This Document
Table of Contents About This Document ........................................................................................................ 7 Intended Audience.................................................................................................................................7HP-UX Re...
Page 7 - The latest version of this document is available online at:; Intended Audience; command returns the release identifier.; Publishing History; Table 2 Publishing History Details
About This Document This document describes how to install, configure, manage, and troubleshoot the HP A7173APCI-X Dual Channel Ultra320 SCSI Host Bus Adapter (A7173A adapter) on HP-UX 11i platforms. The document edition indicates when this document was published. The manufacturing partnumber indica...
Page 8 - What’s in This Document; Table 3; New and Changed Documentation in This Edition; Book Title; Bold; ComputerOut; UserInput
Table 2 Publishing History Details (continued) Publication Date Supported ProductVersions Operating Systems Supported Document ManufacturingPart Number February 2007 B.11.11.0701 HP-UX 11i v1 January 2007 J6373-90023 B.11.23.0612 HP-UX 11i v2 December 2006 B.11.31 HP-UX 11i v3 August 2007 B.11.11.07...
Page 9 - Using a feedback form:
HP Welcomes Your Comments HP welcomes any comments or suggestions you have for this Support Guide. Please use either of the following methods to respond:• Via email: [email protected] -OR- • Using a feedback form: http://docs.hp.com/assistance/feedback.html Please include the following inf...
Page 14 - Locating A7173A Adapter Software; receive for free; Installing A7173A Adapter Software; Files Contained in the scsiU320-00 Bundle
Locating A7173A Adapter Software The drivers, utilities and manpages for the A7173A adapter are on the HP-UX application releaseCD. They are also available online at the HP Software Depot. To locate the software at the HP Software Depot, follow these steps: • Go to the Software Depot website: http:/...
Page 15 - Processor Dependent Code (PDC) on HP 9000 Systems; “Using the BCH Menus on HP 9000 Systems” (page 28); Extensible Firmware Interface (EFI) on HP Integrity Systems; The system firmware on HP Integrity
System Firmware The firmware on HP 9000 systems is known as Processor Dependent Code (PDC). On HPIntegrity ® systems, the system firmware is based on the Extensible Firmware Interface (EFI) specifications. There is also an EFI driver component of the A7173A adapter firmware for Integrity ® systems. ...
Page 16 - Installing A7173A Adapter Hardware; Offline Installation; After installing the A7173A adapter, go to; Online Installation
Installing A7173A Adapter Hardware This section contains information about installing the A7173A adapter hardware in a supportedHP-UX system. WARNING! The installation procedures in this section require opening the computer cabinet, which might expose you to high-energy (high-amperage) circuits and ...
Page 17 - For more information on OLAR or OL*, see the following documents:; mptconfig; command can be used to set the SCSI ID after the A7173A; Important Rules For Connecting SCSI Devices
For more information on OLAR or OL*, see the following documents: • To determine whether OLAR or OL* is supported on your system, see the HP Ultra320 SCSIHost Bus Adapter Support Matrix: http://docs.hp.com/en/netcom.html#SCSI%20Host%20Bus%20Adapters • For detailed instructions on using OLAR on HP-UX...
Page 18 - Identifying Compatible SCSI Cables; Figure 2-1 Identifying SCSI Cable Connectors; Connecting Internal Devices; To connect external SCSI devices to the A7173A adapter:
http://docs.hp.com/en/netcom.html#SCSI%20Host%20Bus%20Adapters Identifying Compatible SCSI Cables Make all SCSI bus connections to the A7173A adapter with shielded, 68-pin cables (multimode,LVD or SE). The connectors on the cables are keyed for proper mating. Figure 2-1 Identifying SCSI Cable Connec...
Page 19 - mptutil
Confirming the A7173A Adapter Firmware Version To verify the firmware version currently running on an online A7173A adapter, use the mptutil <device_file> command. For more information about online and offline firmware verification or updates, see “Verify or Update A7173A Adapter Firmware On H...
Page 20 - Verifying the Installation
---- V P D I N F O R M A T I O N ------------------------------------------- Adapter : PCI-X DUAL CHANNEL ULTRA320 SCSI ADAPTER Part Number : A6961-60011 Engineering Code : C-4429 Specification : PW=15W PCI-X=64BIT,133MHZ Serial Number : P105283605 Manufacturing Date Code : C-4429 EFI driver version...
Page 21 - “About SCSI IDs”
2. For more detailed information on the installed A7173A adapters, including verification ofdevices that have been connected to the A7173A adapter(s), use the mptconfig <dev file> command for each channel of each A7173A adapter. Use the device files displayed in the ioscan -fnkd mpt output. Fo...
Page 23 - SCSI ID
3 Configuring the A7173A Adapter This chapter contains the following sections describing configuration of the A7173A adapter:• “Setting the SCSI Parameters” (page 23) • “About SCSI IDs” (page 24) • “About the Maximum Data Transfer Rate” (page 24) • “About Bus Width” (page 25) • “About Auto-Terminati...
Page 24 - About SCSI IDs; Setting SCSI IDs Offline; About the Maximum Data Transfer Rate
NOTE: The bus width parameter cannot be set offline on rp24xx and rp54xx systems. The SCSI parameters for A7173A adapters installed in HP Integrity systems can be confirmedor changed offline using the Extensible Firmware Interface (EFI), see “Using the EFI Utility on HP Integrity Systems” (page 32) ...
Page 25 - Setting the Maximum Data Transfer Rate Offline; Setting the Maximum Data Transfer Rate Online; “Using mptconfig for Online Configuration” (page 40)
• Fast (20 MB/s) • Ultra (40 MB/s) • Ultra2 (80 MB/s) • Ultra160 (160 MB/s) • Ultra320 (320 MB/s) The actual data transfer rate between the A7173A adapter and the other SCSI devices on the busdepends on the maximum data transfer rate that is automatically negotiated for each of thedevices on the bus...
Page 26 - Setting the Bus Width Offline; Setting the Bus Width Online; The; About Auto-Termination
TIP: HP recommends that you always use the A7173A’s maximum bus width (16 bits), unless you have Narrow (8-bit) devices on the bus and you are experiencing problems with theconnection. Setting the Bus Width Offline For HP 9000 systems, the Boot Console Handler (BCH) menus are used to set bus width o...
Page 27 - Configuration Worksheet; The worksheet in
Configuration Worksheet The worksheet in Table 3-1 provides a convenient format for recording installation details for multiple SCSI adapters: Table 3-1 SCSI ID Settings Channel SCSI ID Hardware Path Slot # System Name Ch. A Ch. B Ch. A Ch. B Ch. A Ch. B Ch. A Ch. B Ch. A Ch. B Ch. A Ch. B Ch. A Ch....
Page 28 - Setting and Confirming SCSI Parameters Offline; scsi; Using the BCH Menus on HP 9000 Systems; “About the Maximum Data Transfer Rate” (page 24); Confirming the PDC Version; in
Setting and Confirming SCSI Parameters Offline If the A7173A adapter is installed in a supported HP 9000 system, use the scsi command, accessed from the BCH menus, to set or confirm the SCSI parameters offline. If the A7173A adapter is installed in a supported HP Integrity ® system, a menu driven Ex...
Page 29 - Determining Path, Bus, and Slot Information
3. Compare the installed PDC version with the recommended PDC version to use the A7173Aadapter with your system. For recommended PDC (System Firmware) versions, see the HPUltra320 SCSI Host Bus Adapter Support Matrix, at: http://docs.hp.com/en/netcom.html#SCSI%20Host%20Bus%20Adapters If you do not h...
Page 30 - Setting and Confirming the Data Transfer Rate
1. From the BCH Main Menu, enter in to display the Information Menu. TIP: To return to the BCH Main Menu from other BCH menus, enter main . 2. From the Information Menu, enter io to display I/O interface information. Example 3-2 shows the information for a typical system: Example 3-2 I/O Interface I...
Page 31 - help scsi; ser; main
The BCH command syntax and output are not identical across all HP 9000 systems. To view the scsi command syntax for your system, enter help scsi from the BCH service menu. Example 3-3 shows a typical scsi command help screen: Example 3-3 Typical BCH scsi Command Help Screen Service Menu: Enter comma...
Page 32 - Using the EFI Utility on HP Integrity Systems; Downloading the EFI Driver, EFI Utility, and Firmware; Starting; Download drivers and software; Starting the pscsi Utility
To change the data transfer rate, enter the scsi command from the Service Menu, using the syntax: scsi <path> rate <rate> Where <path> is the path to the A7173A adapter, and <rate> is the target rate setting; see the scsi help screen for acceptable <rate> values for you...
Page 33 - pscsi; Configuring the SCSI Ultra320 Interface; pscsi
NOTE: To run the utility from a CD or DVD, the disc containing the pscsi utility must be inserted in a drive when you boot the system, to allow device mapping. 1. To reboot the system, enter this command from the system prompt: # /usr/sbin/shutdown -ry now The system reboots. 2. When the “EFI Boot M...
Page 34 - Example 3-5 Typical List of Available SCSI Controllers; Tab
Example 3-5 Typical List of Available SCSI Controllers Available SCSI Ultra320 Controllers SCSISlot Seg Bus Dev Channel------------------------------------------------------------------XX 1 00 20 01 Ch A Ch B SCSI Ultra320 Core-IO 01 2 00 80 01 Ch A Ch B SCSI Ultra320 Dual-Channel PCI-X Adapter ----...
Page 35 - Example 3-6 Typical Adapter Properties Screen; Enabled BIOS and OS; Configuring SCSI Devices
Example 3-6 Typical Adapter Properties Screen Adapter Properties Adapter PCI PCI PCI Bus Dev Fnc 53C1030 80 02 00 <Device Properties> <RAID Properties> Boot Support [Enabled BIOS & OS] Host SCSI ID [ 7] Secondary Cluster Server [No] Termination Control [Auto] <Restore Defaults>...
Page 36 - Example 3-7 Typical Device Properties Screen; Enter; Downloading and Installing a Firmware Image; Download and Install Firmware
Example 3-7 Typical Device Properties Screen Device PropertiesSCSI Device Identifier MB/Sec MT/Sec Data Scan ScanID Width ID LUNs > 0 0 - 320 [160] [16] [Yes] [Yes] * 1 - 320 [160] [16] [Yes] [Yes] 2 - 320 [160] [16] [Yes] [Yes] 3 - 320 [160] [16] [Yes] [Yes] 4 - 320 [160] [16] [Yes] [Yes] 5 - 32...
Page 37 - Example 3-8 Selecting a Controller for Firmware Update; Flash Part; Example 3-9 Selecting a Firmware Image to Download
Example 3-8 Selecting a Controller for Firmware Update Available SCSI Ultra320 Controllers Flash SCSI EFISlot Seg Bus Dev Part Firmware Driver-------------------------------------------------------------------XX 00 20 01 No 1.03.06.00 1.02.09.00 SCSI Ultra320 Core-IO 01 00 80 01 Yes 1.03.35.65 1.04....
Page 38 - Updating the EFI Driver
Updating the EFI Driver If you select an EFI driver file from the Select Firmware Image menu, (such as lsimpt.rom in Example 3-9 ), then press Enter , a confirmation screen appears: You are about to install EFI Driver version 1.04.02.00 Do you want to proceed? (y/n) If you press y , a status screen ...
Page 39 - Example 3-10 Typical Vital Product Data Screen; Exiting the EFI Utility
lsimpt.rom Ultra320 EFI Driver 1.04.02.00 10300.rom Ultra320 EFI Driver 1.03.00.00 ----------------------------------------------------------------------- Back Save As: Navigate using Arrow Keys and <Tab>. Choose Save As to input a file name Use the arrow keys to highlight a firmware image fil...
Page 40 - Using mptconfig for Online Configuration
NOTE: For important details about each of the SCSI parameters that can be set online using the mptconfig command, see: • “About SCSI IDs” (page 24) • “About the Maximum Data Transfer Rate” (page 24) • “About Bus Width” (page 25) Using mptconfig for Online Configuration The mptconfig command has opti...
Page 41 - Example 3-11 Typical ioscan -kfn Command Output
Example 3-11 Typical ioscan -kfn Command Output # ioscan -kfnClass I H/W Path Driver S/W State H/W Type Description==============================================================================ext_bus 10 1/0/14/0/0 1 mpt CLAIMED INTERFACE SCSI Ultra320 A6961-60011 /dev/mpt14 2 target 7 1/0/14/0/0/1....
Page 42 - Setting the SCSI ID Online; Use the
Id Version Rate Width Device------------------------------------------------------------------------------ 0 BF1468A4B3 HPB5 Ultra320 Wide Disk 1 BD1468A4C5 HPB4 Ultra320 Wide Disk 3 BD1468A4C5 HPB4 Ultra320 Wide Disk 4 BF1468A4B3 HPB5 Ultra320 Wide Disk 5 BF1468A4B3 HPB5 Ultra320 Wide Disk 8 BF1468...
Page 43 - Using Common mptconfig Command Line Options
------------------------------------------------------------------------------ CAUTION: Set the initiator ID on a SCSI adapter carefully. Duplicate SCSI IDs on a SCSI bus can result in bus hangs, system hangs, and system panics. The mptconfig command will attempt to verify that no targets are using ...
Page 44 - Setting SCSI Parameters to Default Values; Offline; SCSI; Online; Configuring LUN 0; ioscan; Using the A7173A Adapter as a Boot Device
Setting SCSI Parameters to Default Values The default SCSI parameter settings for the A7173A adapter are: • SCSI ID = 7 • Maximum Data Transfer Rate = MAX (320 MB/s) • Bus Width = 16 bits (Wide) Offline • On HP 9000 systems, the SCSI parameters for the A7173A adapter can be set to the defaultvalues ...
Page 45 - HP A7173A Administration and Management; “Online Replacement of the A7173A Adapter ” (page 45); scsimgr; Online Replacement of the A7173A Adapter; “Online Installation”
4 HP A7173A Administration and Management This chapter contains the following sections detailing A7173A adapter Administration andManagement tasks:• “Performance Tuning” (page 45) • “Online Replacement of the A7173A Adapter ” (page 45) • “Verify or Update A7173A Adapter Firmware On HP 9000 Systems” ...
Page 46 - Verify or Update A7173A Adapter Firmware On HP 9000 Systems; Verify or Update A7173A Adapter Firmware on HP Integrity Systems
IMPORTANT: If the replacement A7173A adapter is new, meaning that it has never been installed, the mpt driver will continue to use the SCSI parameter settings that are already configured on the slot. If the A7173A adapter has been previously installed in a different slot or system, the SCSIparameter...
Page 51 - Troubleshooting
5 Troubleshooting The A7173A adapter is a single field-replaceable unit (FRU) and does not contain anyfield-serviceable parts. Troubleshooting procedures described in this chapter are limited toverifying that the adapter is operational and that a valid connection is established. This chapter contain...
Page 52 - “Using Support Tools; Creating Missing Device Files; Example 5-1 Typical ioscan Listing of SCSI Devices; The A7173A Adapter Is Claimed, But There Is No IO
6. Confirm that the correct disk device firmware version is installed on your hard disks. Youcan obtain disk firmware updates from the ITRC web site ( http://itrc.hp.com ). Search for the model number of the disk drive(s) that you want to update. Installation instructions areprovided in the firmware...
Page 53 - No Target Devices are Displayed in the ioscan Output; Confirm SCSI Parameters; “About the Maximum Data Transfer
5. If the A7173A adapter firmware is not current, install the latest firmware, see “Using mptutil to Verify or Update A7173A Adapter Firmware” (page 46) . a. Use the mptutil <dev_file> command to display information about the controller. b. Examine the “Chip Information” section of the mptutil...
Page 54 - Table 5-1 Problems Detected By Domain Validation; Example 5-2 Typical Domain Validation syslog Entry
Table 5-1 Problems Detected By Domain Validation (continued) Possible Cause Problem Poor shielding or grounding. Excessive cross talk Poor shielding or grounding. Excessive system noise When Domain Validation determines that communication with the target device is not possibleat the maximum data tra...
Page 55 - without the; “Using mptutil to Verify or Update A7173A Adapter Firmware” (page 46)
SCSI Ultra320 0/3/1/1 instance 9:Domain Validation failed, device offline.Target ID = 2. Restoring Performance After A Domain Validation Fallback or Failure First, you must fix the problem with the target hardware that caused the fallback. See Table 5-1 (page 53) for a listing of the types of proble...
Page 60 - Device Statistics and Trace Information
**** ********************************************************************************** WARNING: This is a DESTRUCTIVE operation.This might result in failure of current I/O requests.Do you want to continue? (y/n) [n]...yTask Management operation completed successfully *******************************...
Page 61 - Port Information
# mptutil -R /dev/mpt14 ********************************************************************************** ******** M P T U T I L S u p p o r t T o o l ******** ******** for Ultra320 SCSI Controller ******** ******** Version 1.02 : Oct 22 2006 ******** ******** (c) Copyright 2003 Hewlett-Packard Dev...
Page 62 - PCI Error Recovery
A hardware event monitor monitors the hardware for unusual behavior (known as an event)and sends a message to EMS, which notifies the system administrator and provides suggestionsfor correcting the problem. There is a disk monitor that will monitor all disks attached to the A7173A adapter. For more ...
Page 63 - To check patches, issue the following command:
For more information about PCI Error Recovery, see the documents at: http://www.docs.hp.com/en/ha.html#PCI%20Error%20Recovery Contacting Your Hewlett-Packard Representative If the equipment is covered by an HP service contract, document the problem as a service requestand forward it to your HP repre...
Page 65 - A SCSI Sense Codes; SCSI Status Codes, Sense Keys, and Sense/Qualifier Code Pairs; shows a typical SCSI error message:
A SCSI Sense Codes SCSI Status Codes, Sense Keys, and Sense/Qualifier Code Pairs This appendix contains tables listing SCSI Status Codes, SCSI Sense Keys, and a partial list ofthe most common SCSI Additional Sense Code/Qualifier Code Pairs. This information is usedto interpret SCSI error messages. E...
Page 66 - Table A-3 Most Common SCSI Additional Sense Code/Qualifier Pairs
Table A-2 SCSI Sense Keys (complete list) Meaning SCSI Sense Key No sense 0 Recovered error 0x1 Not ready 0x2 Medium error 0x3 Hardware error 0x4 Illegal request 0x5 Unit attention 0x6 Data protect 0x7 Blank check 0x8 Vendor-specific 0x9 Copy aborted 0xa Aborted command 0xb Equal 0xc Volume overflow...
Page 71 - B Specifications; Table B-1 A7173A Adapter Features and Specifications
B Specifications Table B-1 A7173A Adapter Features and Specifications 6.6 X 4.0 inches (standard bracket) (167.6 X 106.7 mm) Dimensions (excluding bracket) ISA / EISA Bracket 15 W Power Required 0 to 55 degrees C (dry bulb) Operating Temperature Range -40 to 105 degrees C (dry bulb) Storage and Ship...
Page 73 - C Regulatory Information
C Regulatory Information Regulatory Statements This section contains all of the regulatory statements for the A7173A adapter. FCC Statement (For U.S.A. Only) The Federal Communications Commission (in 47 CFR 15.105) has specified that the followingnotice be brought to the attention of the users of th...
Page 74 - Préfecture du département du lieu d’exploitation
Spécification ATI Classe A (France) DECLARATION D’INSTALLATION ET DE MISE EN EXPLOITATION d’un matériel detraitement de l’information (ATI), classé A en fonction des niveaux de perturbationsradioélectriques émis, définis dans la norme européenne EN 55022 concernant la CompatibilitéElectromagnétique....
Page 75 - Declaration of Conformity; Figure C-1 A7173A Adapter Declaration of Conformity
Declaration of Conformity Figure C-1 A7173A Adapter Declaration of Conformity Regulatory Statements 75
Page 77 - Glossary
Glossary A address A specific location in memory, designated either numerically or by a symbolic name. asynchronousdata transfer One of the ways data is transferred over the SCSI bus. It is slower than synchronous datatransfer. B bit A binary digit. The smallest unit of information a computer uses. ...
Page 78 - See Low Voltage Differential.
E electronicallyerasableprogrammableread-onlymemory(EEPROM) A memory chip typically used to store configuration information. See Non-Volatile RandomAccess Memory (NVRAM). external SCSIdevice A SCSI device installed outside the computer cabinet. External SCSI devices are connected ina chain using shi...
Page 79 - motherboard; parity checking
megabyte(MByte) A measure of computer storage equal to 1024 kilobytes. motherboard See mainboard. In some countries, the term motherboard is not appropriate. multi-tasking The initiation and control of more than one sequence of operations. This allows programs tooperate in parallel. multi-threading ...
Page 83 - Index
Index A actual data transfer rate, 25adapter bus width, 25channels, 71connecting external peripherals, 17data transfer rate, 71dimensions, 71external terminator, 18flash ROM, 71installing, 16maximum data transfer rate, 24 determining in BCH menus, 31 maximum dew point temperature, 71maximum disks pe...
