Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard,flat surface. Do not allow another hard surface, such as an adjoining optional ...
Page 5 - Table of contents
Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ........................................................................................
Page 9 - Product description
1 Product description Category Description Product Name HP Pavilion g4 Notebook PC Processors 2nd Generation Intel® Core TM processors: Intel Core i5-2450M processor (2.50 GHz, SC turbo up to 3.10 GHz, 1333 MHz/3.0 MB L3 cache, dual core, 35 W) Intel Core i3-2350M processor (2.30 GHz, 1333 MHz/3.0 M...
Page 13 - External component identification
2 External component identification Display Item Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicatewith WLAN devices. (2) Internal microphone Records sound. (3) Webcam Records video and captures still photographs. To usethe webcam, select Start > All Pro...
Page 14 - Top; Buttons and speakers
Top Buttons and speakers Component Description (1) Power button ● When the computer is off, press the button to turn onthe computer. ● When the computer is on, press the button briefly toinitiate Sleep. ● When the computer is in the Sleep state, press thebutton briefly to exit Sleep. ● When the comp...
Page 15 - Keys
Keys Component Description (1) esc key Displays system information when pressed in combinationwith the fn key. (2) fn key Displays system information when pressed in combinationwith the esc key. (3) Operating system logo key Displays the operating system menu. (4) Action keys Execute frequently used...
Page 16 - Lights
Lights Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state,which is an energy-saving mode. The computer shutsoff power to the display and other unneededcomponents. ● Off: The computer is off or in Hibernation. Hibernationis an energ...
Page 17 - TouchPad
TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on or off. (2) TouchPad light ● Amber: The TouchPad is off. ● Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activates itemson the screen. (4) Left TouchPad button Functions like the l...
Page 18 - Left side
Left side Component Description (1) External monitor port Connects an external VGA monitor or projector. (2) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normalfor the internal fan to c...
Page 20 - Bottom components
Bottom components Component Description (1) Battery bay Holds the battery. (2) Battery release latch Releases the battery from the battery bay. (3) Vents (5) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating...
Page 21 - Illustrated parts catalog
3 Illustrated parts catalog Service label When ordering parts or requesting information, provide the computer serial number and modeldescription provided on the service label. Item Description Function (1) Product name This is the model name for the computer. (2) Serial number This is an alphanumeri...
Page 22 - Computer major components
Computer major components 14 Chapter 3 Illustrated parts catalog
Page 26 - Display assembly subcomponents
Display assembly subcomponents Item Component Spare part number (1) Display bezel 680545-001 (2) Webcam/microphone module 680577-001 (3) Display Hinge Kit (includes left and right display hinges and brackets) 680554-001 (4) 35.6 cm (14.0 in), HD, LED, BrightView display panel 680562-001 (5) Antenna ...
Page 32 - Removal and replacement procedures; Preliminary replacement requirements; Tools required; Service considerations; Plastic parts
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following secti...
Page 33 - Drive handling; Grounding guidelines; Electrostatic discharge damage
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whetherthe computer is o...
Page 36 - Component replacement procedures
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexiblestraps with a minimum of one megohm ±10% resistance in the ground cords. To provide properg...
Page 38 - Computer feet
Computer feet Description Spare part number Rubber feet kit 680563-001 The computer feet are adhesive-backed rubber pads. There are 4 rubber feet that attach tothe base enclosure in the locations illustrated below. 30 Chapter 4 Removal and replacement procedures
Page 39 - Battery
Battery Description Spare part number 6-cell, 55-Whr, 2.55-Ah Li-ion battery 593554-001 6-cell, 47-Whr, 2.20-Ah Li-ion battery 593553-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe compute...
Page 40 - Service door
Service door Description Spare part number Plastics Kit (contains the service door) 680561-001 Before removing the service door, remove the battery (see Battery on page 31 ). 1. Using a small Phillips screwdriver, loosen the service door screw (1) . 2. Slide the service door (2) forward slightly and...
Page 41 - Optical drive
Optical drive NOTE: The optical drive spare part kit includes a bezel and bracket. Description Spare part number Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 680557-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 680556-001 Before removing the optical drive, follow these steps: 1. S...
Page 44 - Hard drive
Hard drive NOTE: If your replacement hard drive was shipped without an operating system installed, you will need to install it using the system recovery discs. See Installing a hard drive without an operating system on page 38 . If your replacement hard drive shipped with an operating system (image)...
Page 45 - Replacing a hard drive
2. Lift the hard drive (2) to remove. 3. Disconnect the hard drive cable (1) . Remove the front bumper (2) and back bumper (3) . 4. Remove the four Phillips M3.0×3.5 screws (4) , and then remove the bracket (5) from the hard drive. Replacing a hard drive To install a hard drive, reverse the removal ...
Page 46 - Memory module
After the setup has been completed, reinstall any applications and restore any data that you backedup. If you need further assistance, call 1-800-474-6836 (1 800-HP Invent). Installing a hard drive without an operating system NOTE: If your hard drive was shipped without an operating system installed...
Page 49 - WLAN module
WLAN module Description Spare part number Atheros 9485GN 802.11b/g/n 1×1 WiFi Adapter and 3012 Bluetooth 4.0 Combo Adapter (selectmodels only) 655795-001 Atheros HB125 802.11b/g/n 1×1 WiFi Adapter (select models only) 675794-001 Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 3.0+HS combinat...
Page 51 - Keyboard
Keyboard NOTE: The keyboard spare part kit includes a keyboard cable. Description Spare part number Black keyboard For use in Brazil 680555-201 For use in Canada 680555-DB1 For use in India 680555-D61 For use in Japan 680555-291 For use in Latin America 680555-161 For use in South Korea 680555-AD1 F...
Page 54 - Top cover
Top cover NOTE: The top cover spare part kit includes the TouchPad. Description Spare part number Ruby Red 680574-001 Sparkling Black 680576-001 Winter Blue 680575-001 Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hi...
Page 57 - Speakers
Speakers Description Spare part number Speaker Kit (includes left and right speakers and cable) 680567-001 Before removing the speakers, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through ...
Page 58 - Power button board
Power button board Description Spare part number Power button board (includes cable) 680560-001 Before removing the power button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through t...
Page 59 - TouchPad button board
TouchPad button board Description Spare part number TouchPad button board (includes cable) 680559-001 Before removing the TouchPad button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down ...
Page 60 - TouchPad LED board
5. Lift the TouchPad button board (4) slightly to perform the next step. 6. Carefully invert the TouchPad button board (1) . 7. Release the ZIF connector to which the TouchPad LED board cable is connected, and thendisconnect the TouchPad LED board cable (2) from the TouchPad button board. 8. Lift th...
Page 62 - Display assembly
Display assembly NOTE: The display assembly spare part kit includes webcam, two microphones, and wireless antenna transceivers and cables. Description Spare part number 35.6 cm (14.0 in), HD, LED, BrightView display assembly ● Ruby Red 683845-001 ● Sparkling Black 683847–001 ● Winter Blue 683846-001...
Page 69 - Optical drive cable
11. If it is necessary to replace the wireless antenna cables and transceivers: a. Release the wireless antenna cables from the clips (1) built into the display enclosure. b. Release the wireless antenna transceivers (2) from the display enclosure. (The wireless antenna transceivers are attached to ...
Page 71 - USB board
USB board Description Spare part number USB board (includes cable) 680558-001 Before removing the USB board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system. 2. Dis...
Page 72 - Power connector cable
Power connector cable Description Spare part number Power connector cable 680548-001 Before removing the power connector cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the opera...
Page 73 - System board
System board NOTE: The system board thermal pad kit, part number 680571-001, includes replacement thermal material. Description Spare part number For use only with computer models equipped with UMA video memory 680568-001 For use only with computer models equipped with 2048 MB of dedicated discrete ...
Page 75 - RTC battery
RTC battery Description Spare part number RTC battery (includes cable and double-sided tape) 637193-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through ...
Page 76 - Fan and heat sink
Fan and heat sink NOTE: The fan and heat sink spare part kits include replacement thermal material. Description Spare part number Fan 680551-001 Heat sink for use only with computer models equipped with UMA video memory 680549-001 Heat sink for use only with computer models equipped with discrete vi...
Page 79 - PCH heat sink
PCH heat sink Description Spare part number PCH heat sink 683843-001 Before removing the PCH heat sink, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system. 2. Disconne...
Page 80 - Processor
2. Remove the PCH heat sink by lifting straight up (2) . NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side todetach it. NOTE: The thermal material must be thoroughly cleaned...
Page 82 - Using Setup Utility; Starting Setup Utility; Changing the language of Setup Utility
5 Setup Utility (BIOS) and SystemDiagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input andoutput devices on the system (such as disk drives, display, keyboard, mouse, and printer). SetupUtility includes settings for the types...
Page 84 - Restoring factory settings in Setup Utility; Exiting Setup Utility; Updating the BIOS
Restoring factory settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. To return all settings in Setup Utility to the values that were set at the factory, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for St...
Page 85 - Determining the BIOS version; Downloading a BIOS update
Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currentlyinstalled on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed ...
Page 86 - Using System Diagnostics
4. Double-click the file that has an .exe extension (for example, filename.exe ). The BIOS installation begins. 5. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your ha...
Page 87 - Specifications
6 Specifications Computer specifications Metric U.S. Dimensions: Width 34.7 cm 13.67 in Depth 23.1 cm 9.10 in Height (front to back) 3.0 cm to 3.6 cm 1.9 in to 1.4 in Weight: 2.20 kg 4.9 lbs Input power Operating voltage and current 18.5 V dc @ 3.5 A or 19.5 V dc @ 3.33 A – 65 W 19 V dc @ 4.74 A or ...
Page 88 - Hard drive specifications
35.6 cm (14.0 in), display specifications Metric U.S. Dimensions Width 31.2 cm 12.28 in Height 17.6 cm 6.93 in Diagonal 35.7 cm 14.05 in Number of colors Up to 16.8 million Contrast ratio 200:1 (typical) Brightness 200 cd/m 2 (nits) (typical) Backlight LED Character display 80 × 25 Total power consu...
Page 91 - Creating recovery media to recover the original system; What you need to know
7 Backing up, restoring, and recovering Your computer includes tools provided by the operating system and HP to help you safeguard yourinformation and retrieve it if ever needed. Creating backups 1. Use HP Recovery Manager to create recovery media immediately after you set up the workingcomputer. 2....
Page 92 - Creating system restore points; Backing up system and personal information
Creating the recovery media 1. Select Start and type recovery in the search field. Select Recovery Manager from the list. Allow the action to continue, if prompted. 2. Click Recovery Media Creation . 3. Follow the on-screen instructions to continue. To recover, see Recovering the original system usi...
Page 93 - Tips for a successful backup
Tips for a successful backup ● Number backup discs before inserting them into the optical drive. ● Store personal files in the Documents, Music, Pictures, and Videos libraries, and back up thesefolders periodically. ● Save customized settings in a window, toolbar, or menu bar by taking a screen shot...
Page 94 - Restore and recovery; Restoring to a previous system restore point; Restoring specific files using Windows Backup and Restore; Recovering the original system using HP Recovery Manager
To restore, see Restoring specific files using Windows Backup and Restore on page 86 . Restore and recovery Restoring to a previous system restore point Sometimes installing a software program causes your computer or Windows to behave unpredictably.Usually uninstalling the software fixes the problem...
Page 95 - Recovering using HP Recovery partition (select models only); Recovering using the recovery media
● If the recovery media do not work, you can obtain recovery discs for your system from the HPwebsite. ● The Minimized Image Recovery option is recommended for advanced users only. All hardware-related drivers and software are re-installed, but other software applications are not. Do notinterrupt th...
Page 97 - Power cord set requirements; Requirements for all countries
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in thecountry or region where the equipment is...
Page 98 - Requirements for specific countries and regions
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ ...
Page 100 - Recycling
9 Recycling When a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local laws and regulations in your area for battery disposal. HPencourages customers to recycle used electronic hardware, HP original print cartridges, andrechargeab...
Page 101 - Index
Index A AC adapter 11AC adapter, spare part numbers 20, 21 action keys identifying 7 antenna locations 5removal 61spare part number 18, 22, 61 Antenna Kit, spare part number 18, 22, 61 audio, product description 2audio-in (microphone) jack 10audio-out (headphone) jack 10 B backups 83base enclosure, ...
