Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard,flat surface. Do not allow another hard surface, such as an adjoining optional ...
Page 5 - Table of contents
Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ........................................................................................
Page 9 - Product description
1 Product description Category Description Computer modelsequipped with anAMD® processor Computer modelsequipped with anIntel® processor Product Name HP Pavilion dm1 Entertainment PC √ √ Processors AMD® E450 1.65-GHz processor (1.0-MB L2 cache,1333-MHz, dual core, 18 W) √ AMD E300 1.30-GHz processor...
Page 15 - External component identification
2 External component identification Display Item Component Description (1) Internal display switch Turns off the display or initiates Sleep if the display isclosed while the power is on. NOTE: The display switch is not visible from the outside of the computer. (2) WLAN antennas (2)* Send and receive...
Page 20 - Lights
Lights Item Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (2) Mute light ● Amber: Computer sound is off. ● Off: Computer sound is on. (3) Wireless light ● White: An integrated wir...
Page 21 - Front
TouchPad Item Component Description (1) TouchPad light ● On: The TouchPad is off. ● Off: The TouchPad is on. (2) TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap theTouchPad on/off button to turn the TouchPad on and off. (3) TouchPad zone Moves the pointer and selects or acti...
Page 22 - Left side
Left side Item Component Description (1) Power connector Connects an AC adapter. (2) AC adapter/Battery light ● White: The computer is connected to externalpower. If a battery installed, the battery isfully charged. ● Amber: The computer is connected to externalpower and the battery is charging. ● O...
Page 24 - Bottom
Bottom Item Component Description (1) Battery bay Holds the battery. (2) SIM slot (select models only) Supports a wireless subscriber identity module (SIM).The SIM slot is located inside the battery bay. (3) Battery/service door latch Releases the battery from the battery bay. (4) Vent Enables airfl...
Page 25 - Illustrated parts catalog
3 Illustrated parts catalog Service label When ordering parts or requesting information, provide the computer serial number and modeldescription provided on the service label. Item Description Function (1) Product name This is the product name affixed to the front ofthe computer. Service label 17
Page 36 - Miscellaneous parts
Item Component Spare part number 128-GB solid-state FX drive for use only with computer models equipped with an Intelprocessor 684905-001 128-GB solid-state drive for use only with computer models equipped with an AMDprocessor 677715-001 Hard Drive Hardware Kit , includes: 664913-001 (3a) Hard drive...
Page 45 - Removal and replacement procedures; Tools required; Service considerations; Plastic parts
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following secti...
Page 46 - Drive handling; Grounding guidelines; Electrostatic discharge damage
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whetherthe computer is o...
Page 47 - Packaging and transporting guidelines
CAUTION: A product can be degraded by as little as 700 V. Typical electrostatic voltage levels Relative humidity Event 10% 40% 55% Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plasti...
Page 49 - Equipment guidelines
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexiblestraps with a minimum of one megohm ±10% resistance in the ground cords. To provide properg...
Page 50 - Component replacement procedures
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 44 screws that must be removed, replaced, or loosened when servicingthe computer. Make special note of each screw size and location during removal and replacement. Service label When order...
Page 51 - Computer feet
Item Component Description (4) Warranty period This number describes the duration of the warrantyperiod for the computer. (5) Model description This is the alphanumeric identifier used to locatedocuments, drivers, and support for the computer. Computer feet The computer feet are adhesive-backed rubb...
Page 52 - Battery
Battery Description Spare part number 6-cell, 55-Whr, 2.55-Ah Li-ion battery 646757-001 3-cell, 28-Whr, 2.55-Ah Li-ion battery 646755-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe compute...
Page 54 - Display panel
Display panel Description Spare part number 11.6-in, LED, HD, BrightView SVA display panel for use only with computer models equipped withan AMD processor 668353-001 11.6-in, LED, BrightView SVA display panel 659506-001 Before removing the display panel, follow these steps: 1. Shut down the computer...
Page 56 - WLAN module
2. Disconnect the webcamera module cable (2) from the webcamera module. 3. Remove the webcamera module. Reverse this procedure to install the webcamera module. WLAN module Description Spare part number For use with all computer models: Atheros WB225 1x1 802.11 b/g/n BT Combo 655795-001 Broadcom BCM9...
Page 61 - RTC battery
RTC battery Description Spare part number For use only with computer models equipped with WWAN compatibility 664994-001 For use only with computer models without WWAN compatibility 599516-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether th...
Page 63 - Hard drive
Hard drive NOTE: The hard drive spare part kit does not include the hard drive bracket, connector cable, isolators, or screws. These components are included in the Hard Drive Hardware Kit, spare partnumber 664913-001. Description Spare part number 640-GB, 5400-rpm, SATA, 7.0-mm 603785-001 500-GB, 72...
Page 65 - Memory module
Memory module Description Spare part number 4-GB memory module (PC3, 10600, 1333-MHz) 621569-001 2-GB memory module (PC3, 10600, 1333-MHz) 621565-001 Before removing a memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnt...
Page 66 - Keyboard
2. Remove the memory module (2) by pulling it away from the slot at an angle. Computer models equipped with an AMD processor have two memory modules, as shown in thefollowing illustration: Computer models equipped with an Intel processor have one memory module, as shown in thefollowing illustration:...
Page 71 - Display assembly
11. Remove the keyboard (3) . Reverse this procedure to install the keyboard. Display assembly NOTE: The display assembly subcomponents are spared as individual components. Before removing the display assembly subcomponents, follow these steps: 1. Shut down the computer. If you are unsure whether th...
Page 76 - Top cover
i. Remove the wireless antenna cables and transceivers (6) . The WLAN antenna and WWAN antenna are available in the Wireless Antenna Kit, spare part number 659492-001. Reverse this procedure to reassemble and install the display assembly. Top cover NOTE: The top cover spare part kit includes the pow...
Page 79 - Speakers
9. Remove the top cover (2) . Reverse this procedure to install the top cover. Speakers Description Spare part number Speaker Kit (includes left and right speakers and cable) 659508-001 Before removing the speakers, follow these steps: 1. Shut down the computer. If you are unsure whether the compute...
Page 81 - TouchPad button board
TouchPad button board Description Spare part number TouchPad button board (includes cable) 664993-001 Before removing the TouchPad button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down ...
Page 82 - System board
System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number For use only with computer models equipped with an AMD E450 processor and with WWANcapability (includes replacement thermal material) 659512-001 For use only with computer models e...
Page 83 - Power connector cable
9. Disconnect the display panel cable from the system board (see Display assembly on page 63 ). 10. Remove the top cover (see Top cover on page 68 ). When replacing the system board, be sure that the following components are removed from thedefective system board and installed on the replacement sys...
Page 86 - Heat sink
4. Remove the fan (3) . Reverse this procedure to install the fan. Heat sink NOTE: The heat sink spare part kit includes replacement thermal material. Description Spare part number PCH heat sink for use with all computer models 683843-001 Heat sink only for use with computer models equipped with an ...
Page 89 - Using Setup Utility; Starting Setup Utility; Changing the language of Setup Utility; System Configuration > Language; Changes
5 Setup Utility (BIOS) and SystemDiagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input andoutput devices on the system (such as disk drives, display, keyboard, mouse, and printer). SetupUtility includes settings for the types...
Page 90 - Navigating and selecting in Setup Utility; Exit > Exit Discarding Changes; Displaying system information; Main menu
Navigating and selecting in Setup Utility To navigate and select in Setup Utility, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. ● To select a menu or a menu item, use the ta...
Page 91 - Restoring factory settings in Setup Utility; Exit > Load Setup Defaults; Exiting Setup Utility; Exit > Exit Saving Changes; Updating the BIOS
Restoring factory settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. To return all settings in Setup Utility to the values that were set at the factory, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for St...
Page 92 - Determining the BIOS version; Main; Downloading a BIOS update
Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currentlyinstalled on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed ...
Page 93 - Using System Diagnostics
4. Double-click the file that has an .exe extension (for example, filename.exe ). The BIOS installation begins. 5. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your ha...
Page 95 - Specifications
6 Specifications Computer specifications Metric U.S. Dimensions Width 29.16 cm 11.48 in Depth 2.15 cm 8.46 in Height (front to back) 2.11 to 3.19 cm 0.83 to 1.26 in Weight With 6-cell battery 1.60 kg 3.53 lb With 3-cell battery 1.46 kg 3.22 lb Input power Operating voltage and current 18.5 V dc @ 3....
Page 99 - Backup and recovery; Start; Disk Management
7 Backup and recovery Your computer includes tools provided by the operating system and HP to help you safeguard yourinformation and restore it if ever needed. This chapter provides information on the following topics: ● Creating a set of recovery discs or a recovery flash drive (Recovery Manager so...
Page 100 - Creating restore media; Recovery Media Creation
Creating restore media HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure thatyou can restore your computer to its original factory state if the hard drive fails, or if for any reasonyou cannot restore using the recovery partition tools. Create these di...
Page 101 - Performing a system restore; Recovery Manager; System Recovery
Performing a system restore Recovery Manager software allows you to repair or restore the computer to its original factory state.Recovery Manager works from recovery discs, a recovery flash drive, or from a dedicated recoverypartition (select models only) on the hard drive. NOTE: A system restore ne...
Page 102 - Internal CD/DVD ROM Drive
Restoring using the restore media 1. If possible, back up all personal files. 2. Insert the first recovery disc into the optical drive on your computer or an optional externaloptical drive, and then restart the computer. – or – Insert the recovery flash drive into a USB port on your computer, and th...
Page 103 - Backing up and recovering your information
Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place. As you add newsoftware and data files, continue to create backups on a regular basis. How completely you are able to recover your system depends on how recent your backup ...
Page 104 - Using Windows Backup and Restore; Start > Control Panel > System and Security > Backup and Restore; Using Windows system restore points; When to create restore points
Using Windows Backup and Restore Guidelines: ● Be sure that the computer is connected to AC power before you start the backup process. ● Allow enough time to complete the backup process. Depending on file sizes, it may take overan hour. To create a backup: 1. Select Start > Control Panel > Sys...
Page 105 - Create a system restore point; Restore to a previous date and time; System Protection
Create a system restore point 1. Select Start > Control Panel > System and Security > System . 2. In the left pane, click System Protection . 3. Click the System Protection tab. 4. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created a...
Page 107 - Power cord set requirements; Requirements for all countries
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in thecountry or region where the equi...
Page 108 - Requirements for specific countries and regions
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ ...
Page 111 - Recycling
9 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do notdispose of the battery in general household waste. Follow the local laws and regulations in your areafor battery disposal. HP encourages customers to recycle used electronic hardware, HP origina...
Page 113 - Index
Index A AC adapter, spare part numbers 28, 29 AC adapter/Battery light 14Action keys 11antenna locations 7removal 67spare part number 26, 30, 68 Antenna Kit, spare part number 26, 68 audio, product description 3audio-in jack 15audio-out jack 15 B base enclosure, spare part number 23, 30, 32, 35 batt...
