Page 2 - Contents; HP Photosmart A620 series Help
Contents 1 HP Photosmart A620 series Help ............................................................................................5 2 Get started How do I? ...................................................................................................................................7Find mor...
Page 3 - Print from a computer
Get creative .............................................................................................................................27 Draw on photos .................................................................................................................28Add captions ...................
Page 6 - Print; in
1 HP Photosmart A620 series Help Welcome to the HP Photosmart A620 series Help! For more information about theHP Photosmart printer, see:• “Get started” on page 7 • “Paper basics” on page 19 • “Print without a computer” on page 21 • “Print from a computer” on page 39 • “Maintenance” on page 53 • “Sh...
Page 8 - Print photos
2 Get started This section provides introductory information about the HP Photosmart A620 seriesprinter. This section contains the following topics: • How do I? • Find more information • The HP Photosmart at a glance • Control panel buttons and indicator lights • The touch screen and stylus • Printe...
Page 9 - Find more information
Find more information Your new HP Photosmart A620 series printer comes with the following documentation: Setup instructions : The setup instructions explain how to set up the printer, install the HP Photosmart software, and print a photo.Read this document first. This document may be called Quick St...
Page 10 - The HP Photosmart at a glance; Figure 2-1 Front and rear views
The HP Photosmart at a glance Figure 2-1 Front and rear views Label Description 1 Input tray : Load paper here. Open the output tray first. The input tray opens automatically when you open the output tray. To close theinput tray you must close the output tray first. 2 Input tray extension : Pull out...
Page 11 - Figure 2-2 Internal battery compartment; Control panel buttons and indicator lights; Figure 2-3 Control panel and indicator lights
Figure 2-2 Internal battery compartment Label Description 1 Battery compartment cover : Open this cover on the bottom of the printer to insert the optional HP Photosmart Internal Battery. 2 Internal battery : The HP Photosmart Internal Battery. You must purchase the battery separately. 3 Internal ba...
Page 12 - Use the touch screen; “Get creative” on page 27; Figure 2-4 Quick touch frame; How much charge remains in the optional battery.
The touch screen and stylus This section describes how to use the touch screen and stylus to interact with the printer. • Use the touch screen • Use the stylus Use the touch screen Use your fingers on the touch screen for most operations, such as photo navigation,printing, making selections in the p...
Page 14 - Related topics; “View estimated ink levels” on page 54; Use the stylus; Figure 2-5 Stylus storage areas; How to use the printer menus
Related topics “View estimated ink levels” on page 54 Use the stylus Use the stylus to draw on a photo or to enter a caption for a photo through the touchscreen keyboard. For more information, see “Get creative” on page 27 . NOTE: If the printer is set to a language that does not use the roman alpha...
Page 15 - Menu
How to use the printer menus The printer menus contain many features for printing photos, changing print settings, andmore. Label Description 1 Menu name : The name of the current menu. 2 Menu option : The options available in the current menu. 3 Menu scroll arrows : Touch to scroll through menus or...
Page 16 - The menus
The menus Specialty Printing Projects Some printer functions may be unavailable and grayed out in the printer menus when aselected specialty printing project mode is turned on.• Panoramic photos : Touch to turn panoramic printing On or Off (default). Touch On to print all selected photos with a 3:1 ...
Page 20 - Choose the best paper for the job; “Load your paper” on page 19; Load your paper; Do not load more than
3 Paper basics Learn how to choose the right paper for your print job and how to load it into the inputtray for printing. • Choose the best paper for the job • Load your paper Choose the best paper for the job Use HP Advanced Photo Paper. It is especially designed to work with the inks in yourprinte...
Page 22 - Print from a PictBridge-certified camera or device
4 Print without a computer This section contains the following topics: • Print from a PictBridge-certified camera or device • Print from a memory card • Print from a Bluetooth device • Print photos from an iPod • Get creative • Enhance or edit your photos Print from a PictBridge-certified camera or ...
Page 23 - Supported memory cards
• Print photos from a memory card • Save photos from a memory card to another device • Remove a memory card Label Description 1 xD-Picture Card 2 Compact Flash I and II 3 Memory Stick 4 Secure Digital, MultiMediaCard (MMC) Supported memory cards The HP Photosmart printer can read a variety of memory...
Page 24 - Print photos from a memory card
Memory card How to insert the memory card MultiMediaCard • Angled corner is on the right • Metal contacts face down Secure Digital • Angled corner is on the right • Metal contacts face down • If you are using a miniSD card, attach the adapter that came withthe card before you insert the card into th...
Page 25 - “Printer specifications” on page 81
3. If you want several copies of the same photo, touch the Copies icon on the photo, set the number of copies to be printed, and then touch OK . 4. Touch the arrow keys to browse through photos and select other photos you want toprint. To return to the thumbnail view, touch . 5. When you finish sele...
Page 26 - Save photos from a memory card to another device; “Transfer photos to a; Remove a memory card; Configure Bluetooth
To cancel printing1. Touch Cancel on the quick touch frame when viewing a photo in 1-up view. If the current photo is not in the print queue ▲ Click Yes in the Cancel All Printing dialog box. If there is only one photo in the print queue ▲ The print is cancelled without displaying a dialog box. If t...
Page 27 - “Toolbox dialog box”; Print photos from a Bluetooth device
Configure Bluetooth To access the full configuration options for Bluetooth wireless technology, you need toconfigure both the printer and your computer. The way you access these settingsdepends on the Bluetooth software you use. This section provides Bluetooth instructionsusing the Widcomm software....
Page 28 - Before you begin; Get creative
Print photos from an iPod If you have an iPod that can store photos, you can connect your iPod to the printer andprint the photos. Before you begin Check that the images you copy to the iPod are in JPEG format. NOTE: iPods might not be available in your country/region. To import photos to an iPod1. ...
Page 30 - Add frames
for the text. The keyboard is in the language set for the printer, so long as the languageuses roman characters. For non-roman languages, the English keyboard is displayed. To use the Caption creative option1. Touch Get Creative when viewing a photo in 1-up view. 2. Touch the Caption creative option...
Page 31 - Add clip art
To use the Frames creative option1. Touch Get Creative when viewing a photo in 1-up view. 2. Touch the Frames creative option. Use the onscreen arrows to navigate to this option if it is not visible. 3. Touch the desired category to view the frames available in that category. Touch to return to the ...
Page 32 - Create albums
Create albums The Albums creative option lets you add photos to photo album books. You can selectfrom several categories, including: Seasonal, Kids, General, and Special. To use the Albums creative option1. Touch Get Creative when viewing a photo in 1-up view. 2. Touch the Albums creative option. Us...
Page 33 - “The
Use Design Gallery The Design Gallery creative option lets you apply special effects. You can modify theeffect by changing the settings available for that effect. To use the Design Galley creative option1. Touch Get Creative when viewing a photo in 1-up view. 2. Touch the Design Gallery creative opt...
Page 34 - Specialty printing projects; Panoramic photos
To print from a slide show1. When the photo you want to print is displayed, touch anywhere on the touch screento pause the slide show. 2. Touch the Print icon to print the photo. The slide show resumes after printing. Specialty printing projects This section discusses several specialty printing proj...
Page 36 - Use Photo Fix
Enhance or edit your photos You can enhance or edit your photos in various ways, as explained in the following: • Use Photo Fix • Crop a photo • Remove red-eye from your photos • Adjust photo brightness • Change print quality • Delete a photo Use Photo Fix Photo Fix automatically enhances your photo...
Page 37 - “Load
Remove red-eye from your photos The printer provides a way to reduce red-eye that can occur in photos taken with a flash. To remove red-eye1. Touch Edit Photo when viewing a photo with red-eye in 1-up view. 2. Touch Remove Red-Eye . The Red-eye icon flashes and then displays continuously after red-e...
Page 38 - Delete a photo; View the photo or video clip in 1-up view.; Edit; and touch; Delete; . Follow the prompts on the touch screen.
Delete a photo You can delete a photo or video clip from a memory card or storage device using theprinter. To delete a photo1. View the photo or video clip in 1-up view. 2. Touch Edit and touch Delete . Follow the prompts on the touch screen. If you delete a photo used in an album, a message appears...
Page 40 - Printer software; Printer Properties dialog box; File
5 Print from a computer This section describes how to print photos when the HP Photosmart A620 series printeris connected to a computer, and you want to print an image from an imaging applicationsuch as Photosmart Essential.This section contains the following topics: • Printer software • Transfer ph...
Page 41 - Download printer software updates; Transfer photos to a computer; Transfer photos from a camera or other device
What's This? help Use What's This? help to learn more about the available printing options. To use What's This? help1. Move the cursor over the feature that you want to learn more about. 2. Click the right mouse button.The What's This box is displayed. 3. Move the cursor over the What's This? box, a...
Page 42 - Transfer photos and files from a memory card; Transfer photos from a memory card to the computer
printer must be connected to your computer with an appropriate USB cable. In additionyou must have installed the HP Photosmart software. You need to transfer the photos toyour computer to use them in image editing software, including the HP Photosmartsoftware that came with the printer. To transfer ...
Page 43 - Enhance your photos; HP Real Life technology options
NOTE: You can also use Windows Explorer to copy files from the computer to the memory card. Delete photos and other files from a memory card Follow these steps to delete photos and other files from a memory card. To delete photos or files from a memory card1. Make sure the printer is connected to th...
Page 44 - Maximum dpi
To change the HP Real Life technologies setting1. Open the Printer Properties dialog box. For more information, see “Printer Properties dialog box” on page 39 . 2. Click the Features tab. 3. In the HP Real Life technologies Photo fix drop-down list, select the appropriate setting for the photo you a...
Page 45 - Change the print quality; Change the paper type; “Printer Properties
Change the print quality Choose the print quality and speed to optimize your photo printing. To select a print quality and speed1. Open the Printer Properties dialog box. For more information, see “Printer Properties dialog box” on page 39 . 2. Click the Features tab. 3. In the Paper Type drop-down ...
Page 47 - Create printing shortcuts
3. You can adjust the following settings:• Adjust the Brightness , Saturation , and Color Tone to affect how overall colors are printed. • Adjust the Cyan , Magenta , Yellow , and Black sliders to specify the level of each color that is used in printing. NOTE: When you adjust color settings, the cha...
Page 48 - Print borderless photos
Print preview You can preview a document on the computer before printing it. If the print preview doesnot look the way you want it to, close the preview window and make the necessaryadjustments to the document or to the print settings. For more information on changingthe print settings, see “Change ...
Page 50 - Print photos with a border
Print photos with a border Guidelines • To learn how to use the photo printing features, see the “photo enhancing” on page 42 page. • Verify the photo paper you are using is not rippled or curled. • Do not exceed the paper tray capacity when loading media. For more information,see “Printer specifica...
Page 52 - Print panoramic photos
Print panoramic photos For true panoramic printing, you must have taken a panoramic photo. Also, useHP panorama paper 10 x 30 cm (4 x 12 inch).To create a panoramic print from a non-panoramic photo, see the panorama photossection of “Specialty printing projects” on page 33 . Guidelines • To learn ho...
Page 53 - Print on index cards and other small media; HP Photosmart software
Print on index cards and other small media Guidelines • Use only cards and small media that meet the printer paper-size specifications. • Do not exceed the paper tray capacity when loading media. For more information,see “Printer specifications” on page 81 . • Print quality decreases when printing o...
Page 54 - Toolbox dialog box; Open the Toolbox; Settings; Use the Toolbox; Toolbox; Align the print cartridge
6 Maintenance This section contains basic maintenance procedures that can help keep your printerperforming well and producing top-quality photos. • Toolbox dialog box • Align the print cartridge • Clean the print cartridge automatically • View estimated ink levels • Insert or replace the print cartr...
Page 55 - Clean the print cartridge automatically; View estimated ink levels
you need to align the print cartridge manually include documents that print at an angle,colors not printing satisfactorily, or poor print quality. To align the print cartridge from the printer1. Load a sheet of HP Advanced Photo Paper in the input tray. 2. Touch the Menu icon in the quick touch fram...
Page 56 - Estimated Ink Levels
NOTE: Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the device and cartridgesfor printing, and in printhead servicing, which keeps print nozzles clear and ink flowingsmoothly. In addition, some residual ...
Page 57 - “Align the print cartridge”; Remove ink from your skin and clothing; Get print cartridge ordering information
To insert or replace a print cartridge1. Make sure the power is on and you have removed the cardboard from inside theprinter. 2. Open the print cartridge door of the printer. 3. Remove the bright pink tape from the cartridge. NOTE: Do not touch the copper-colored contacts on the print cartridge. 4. ...
Page 58 - Print a sample page; HP Digital Imaging Monitor icon
To order HP papers and other supplies, go to www.hp.com/buy/supplies . If prompted, choose your country/region, follow the prompts to select your product, and then click oneof the shopping links on the page. Print a test page The information on a test page can be helpful if you need to contact HP su...
Page 60 - You are using the most recent version of the printer software.; Software installation issues; Uninstall the printer software:
7 Troubleshooting Before contacting HP support, read this section for troubleshooting tips or go to the onlinesupport services at www.hp.com/support . Before you begin, make sure:• All the cable connections between the printer and computer are secure. • You are using the most recent version of the p...
Page 62 - support
• Try inserting a CD that you know autoplays. If that CD does not autoplay, youmay need to service the CD-ROM drive. • If other CDs work but the HP Photosmart CD does not work, you may have adamaged CD. You can download the printer software from www.hp.com/ support . A "There was an error writin...
Page 63 - Printing and hardware issues; The printout did not appear; The paper jammed while printing.; OK
Printing and hardware issues • The printout did not appear • The computer and printer lost communication • The Found New Hardware Wizard did not recognize the printer when it was connectedto the computer • The New Hardware Wizard did not appear when the printer and computer wereconnected with a USB ...
Page 65 - “HP Digital Imaging Monitor icon” on page 57
The New Hardware Wizard did not appear when the printer and computer wereconnected with a USB cable Cause: You may not be using the proper version of Windows, or there may be something wrong with the USB cable or the USB cable connection. Solution: Make sure the computer’s operating system is the pr...
Page 70 - My Bluetooth device cannot find the printer.
The printout does not appear as it should Cause: The paper may be marked, scratched, or wrinkled, or the paper may be dark in color or contain metallic fibers. Solution: If the paper is damaged, dark in color, or contains metallic fibers, the sensor may not detect paper type and size accurately. Mak...
Page 71 - Device messages; Low on ink
• The passkey (PIN) that the device with Bluetooth wireless technology is using forthe printer may be incorrect. Make sure the correct passkey for the printer isentered in the device with Bluetooth wireless technology. • You may be too far from the printer. Move the device with Bluetooth wirelesstec...
Page 72 - The print cartridge is estimated to be low on ink and may need to be; The print cartridge is old or damaged; The print cartridge may be old or damaged.; The print cartridge is missing or incorrect
• The print carriage has stalled • The printer is out of paper • There is a paper jam • The paper loaded does not match the paper size selected • The memory card has been inserted upside down • The memory card is not inserted properly • Insert only one memory card at a time • There was a problem wit...
Page 73 - “Paper; There is a paper jam
3. Make sure the cartridge is compatible with the printer. 4. If this does not work, replace the cartridge. The print carriage has stalled Solution: There is an obstruction blocking the path of the print carriage or the cartridge service station. Contact HP support for help, or go to the online supp...
Page 78 - This section contains the following topics:; Check the HP support Web site first; Visit the HP online support Web site at; HP support by phone; Phone support period
9 HP support and warranty This section contains the following topics: • Check the HP support Web site first • HP support by phone • HP Warranty • Additional warranty options Check the HP support Web site first Check the documentation that came with the printer. If you do not find the informationyou ...
Page 79 - Placing a call; Device model number (located on the label on the front of the device); After the phone support period
Placing a call Call HP support while you are in front of the computer and the HP Photosmart. Beprepared to provide the following information:• Device model number (located on the label on the front of the device) • Device serial number (located on the back or bottom of the device) • Messages that ap...
Page 82 - 0 Specifications; System requirements; Processor; Printer specifications
10 Specifications This section lists the minimum system requirements for installing the HP Photosmartsoftware, and provides selected printer specifications. • System requirements • Printer specifications System requirements Operating System Windows XP Home, XP Professional, x64 Edition, or Vista Pro...
Page 84 - Regulatory notices
11 Regulatory and environmental information The following regulatory and environmental information applies to the HP PhotosmartA620 series printers. • Regulatory notices • Environmental product stewardship program Regulatory notices The following regulatory notices apply to the HP Photosmart A620 se...