HP A.06.10 - Manual

About this guide This guide provides information about how to monitor and manage the health andperformance of the Data Protector environment with HP Operations Manager forWindows. Intended audience This guide is intended for users of HP Operations Manager for Windows, withknowledge of: • HP Data Pro...

describes how to configure and use Data Protector to perform backup and restoreusing the Microsoft Volume Shadow Copy Service. • HP Data Protector MPE/iX System user guide This guide describes how to configure MPE/iX clients and how to back up andrestore MPE/iX data. • HP Data Protector Media Operat...

Documentation map Abbreviations Abbreviations in the documentation map that follows are explained below. The guidetitles are all preceded by the words “HP Data Protector.” guide Abbreviation Command line interface reference guide CLI Concepts guide Concepts Disaster recovery guide DR Getting started...

guide Abbreviation Media Operations user guide MO UG MPE/iX system user guide MPE/iX Product announcements, software notes, and references PA Troubleshooting guide Trouble ZDB administrator's guide ZDB Admin ZDB concepts guide ZDB Concpt ZDB integration guide ZDB IG Map The following table shows whe...

Integrations Look in these guides for details of the following integrations: Guide Integration IG-OMU, IG-OMW HP Operations Manager for UNIX/for Windows IG-PM/PA HP Performance Manager IG-PM/PA HP Performance Agent IG-R HP Reporter IG-SIP HP Service Information Portal all ZDB HP StorageWorks Disk Ar...

Document conventions and symbols Table 1 Document conventions Element Convention Cross-reference links and e-mail addresses Blue text: Table 1 on page 17 website addresses Blue, underlined text: http://www.hp.com • Keys that are pressed • Text typed into a GUI element, such as a box • GUI elements t...

NOTE: Provides additional information. TIP: Provides helpful hints and shortcuts. General Information General information about Data Protector can be found at http://www.hp.com/go/ dataprotector HP technical support For worldwide technical support information, see the HP support website: http://www....

HP websites For additional information, see the following HP websites: • http://www.hp.com • http://www.hp.com/go/storage • http://www.hp.com/support/manuals• http://www.hp.com/support/downloads Documentation feedback HP welcomes your feedback. To make comments and suggestions about product document...

1 Introduction In this chapter This chapter provides an overview of the HP Data Protector Integration, its key featuresand its architecture. For descriptions of HP Data Protector and HP Operations Manager, see the HP DataProtector concepts guide and the HP Operations Manager concepts guide. The Data...

• You can run Data Protector functionality from the Operations Manager tool group window. • Data Protector Integration messages sent to the Operations Manager Serverincludes instructions that help you correct the problem. The main benefits of the integration are: • Centralized problem management usi...

2 Installing the Data ProtectorIntegration This chapter describes: • Prerequisites for installing the Data Protector integration. • Installing the Data Protector Integration on the Operations Manager Server system. • Installing Data Protector Integration components on Operations Manager managednode ...

Data Protector supported versions The Data Protector Integration is designed to work with the following HP Data Protectorversions: Table 2 HP Data Protector availability Data Protector Version HP Operations Manager for Windows 5.1, 5.5, 6.0, 6.1 On all DP cell server platforms where theOM Agent is a...

NOTE: The Data Protector Integration supports Operations Manager installed in an MS Clusterenvironment. However, the integration does not support Data Protector Cell Managers(managed nodes) in a cluster environment. Managed node systems (Data Protector Cell Server) A number of agents and the Data Pr...

Disk-space requirements The following table lists disk space requirements for both the installation of the DataProtector Integration and the Data Protector Integration’s run-time files on theOperations Manager Server and the OM managed node. Total Operating System OperationsManagerVersion Machine 15...

• spi_datapro_input.xml • spi_datapro_install.xml • spi_datapro_reg.xml • spi_datapro_runSHSCollector.cmd • spi_datapro_task.xml NOTE: You should delete these instrumentation files manually deleted from the Windows/UNIXcell manager nodes after the policies are un-installed from the nodes. The manage...

NOTE: The ellipses highlight DP integration components. Running the Add Data Protector Cell application To run the Add Data Protector Cell application: Integration guide for HP Operations Manager for Windows 33

View -> Policy inventory Agent configuration NOTE: In order to receive the File Library SNMP events from Data Protector 5.5, the followingData Protector patches or superseding patches need to be installed on the Data ProtectorCell Manager: • Windows: DPWIN_00167 • HP-UX: PHSS_33637 • Solaris: DPS...

SNMP configuration on UNIX To enable the Operations Manager Agent on UNIX nodes to receive SNMP trapsfrom Data Protector: 1. Execute one of the following commands to set the SNMP mode: • If an ovtrapd process is running, add: ovconfchg -ns eaagt -set SNMP_SESSION_MODE TRY_BOTH • If no ovtrapd proces...

3. Configure Data Protector to send SNMP traps to the DP Cell Manager: a. Using the Data Protector GUI Reporting context, set up all Notification events to use: • SNMP as delivery method • Cell Manager system as the destination Figure 2 Data Protector GUI Reporting Context b. Add the Cell Manager ho...

NOTE: To check whether SNMP is been configured or not , on the OMW server GUI, right-clickon the node Select View -> Hosting service list . SNMP traps should be displayed in the list. Data Protector user configuration NOTE: DP SPI tools and applications do not support non-root agent nodes. UNIX n...

Program identification UNIX managed nodes: All Data Protector Integration programs and configurationfiles contain an identification string that can be displayed using the UNIX command“ what(1): ”. The output is of the form: HP Data Protector Integration into Operation Manager Unix A.06.10 ( build_da...

Uninstalling from managed nodes Undeploying all Data Protector policies from managed nodes 1. Select Policy management\Policy groups\SPI for DataProtector , right-click and select All Tasks -> Uninstall from ... from the pop-up menu. The Uninstall policies from ... window is displayed. 2. Mark th...

NOTE: Before proceeding to the next step, make sure all the DP Cell Manager Managed nodesare removed from the Operations Manager Server. Removing the Data Protector integration To remove the Data Protector Integration from the Operations Manager Server: 1. From the Control Panel , select Add/Remove ...

The SPI for DataProtector policy group contains: • DP-SPI NT Policies • DP-SPI UX Policies Both are assigned by default to the DP UX MGRS node group for automatic deployment to any node added to this node group. Run the Add DP Cell tool and the appropriate policy group is automatically deployed to t...

DP_Backup Backup session messages DP_Restore Restore session messages DP_Mount Mount request messages DP_Misc All other important Data Protector related messages DP_SPI Messages from the Data Protector Integration DP_Interactive Detailed messages normally only displayed in theData Protector GUI. Thi...

Node groups Node groups are logical groups of systems or devices assigned together with messagegroups to an operator to manage. Each node group is represented by an icon in the Nodes tab/context in the OM window. Open a node group to view all systems within it. A system may belong to more than one n...

administrator uses the Add Data Protector Cell application to create a new node, the node is automatically placed in the node group corresponding to itsoperating system. Tools groups Installation of the Data Protector Integration adds two new tools groups to theOperations Manager Tools folder. Each ...

Using tools and reports Tools usually execute on the management server or managed nodes. The Add DP Cell tool runs on the system where the console for the OM Management Server resides. The user name and password may be stored with the tool properties or youmay have to enter them when you run the too...

Data Protector service tree Data Protector is represented as a service tree with each cell an icon. The tree isupdated by SNMP traps sent by the notification feature in Data Protector and bymessages from Data Protector Integration monitors. Figure 4 illustrates the HP_Data Protector service tree con...

Description Node Updated by Session Completed , Completed with Errors , or Completed with Failures SNMP trap. Ended Updated by DB* SNMP traps issued by Data Protectornotification and by messages resulting from database log filemonitoring. Database Updated by Device Error-, Mount Request-, Mail Slots...

A Data Protector user group defines access rights for its members. A member ofa user group is identified by the group’s operating system user. This user, usedto log in to the system, has access rights and Data Protector GUI contextdetermined by the user group. When a user from the group starts the D...

Restricted to clients of Data Protector Cells. Tool Groups: • DP_Reports • DP_Tools Message Groups: • DP_Misc • DP_SPI DP Cell Administrator Restricted to a Data Protector Cell. Tool Groups: DP_Reporting Messages: None. DP Report Administrator Data Protector Operations Manager operators The Data Pro...

Description DP Privileges Role Instals and update Data Protector client systems, add, delete, or modifyData Protector users and groups, and administer the Data Protectordatabase. CellAdministrator You can install and update client systems. Client configuration You can add, delete and modify users or...

Threshold: Number of processes <3 Polling interval: 10 minutes Message structure: DP_Misc Message Group Data Protector Applications name_cell_manager Node Critical Severity Services.Data Protector. cell name Service Name Windows: DP_CheckProc_NT UNIX: DP_CheckProc_UX Object Start services Operato...

Data Protector Applications name_database_server Node Critical Severity Services.Data Protector. cell name .Database Service Name Windows: DP_CheckDB_NT UNIX: DP_CheckDB_UX Object Status of database Automatic Action incase of problem Purge or extend the database Operator Action incase of problem Aut...

Data Protector Applications name_cell_manager Node Critical or Warning Severity Services.Data Protector. cell name Service Name Windows: DP_CheckPoolStatus_NT UNIX: DP_CheckPoolStatus_UX Object Status of the Media Pool Operator Action incase of problem Auto-acknowledge this message and the preceding...

Status of the Media Pool Operator Action in case ofproblem Auto-acknowledge this message and the preceding problemmessage Message Text when problemsolved Monitor status of long running backup sessions Checks if there are backup up sessions that have been running for longer than: • 12 hours (Critical...

UNIX nodes: OB_CheckFile_UX starts ob_spi_file.sh Windows systems Checks if the following files exist in subdirectories of the Data Protector configurationdirectory (default: system_drive \Program Files\OmniBack\Config\ ): For Data Protector 5.1 and earlier: • cell\cell_info • cell\cell_server • cel...

UNIX systems Checks if the following files exist: For Data Protector 5.1 and earlier: • /etc/opt/omni/cell/cell_info • /etc/opt/omni/cell/installation_servers • /etc/opt/omni/users/UserList • /etc/opt/omni/users/ClassSpec • /etc/opt/omni/users/WebAccess • /etc/opt/omni/snmp/OVdests • /etc/opt/omni/s...

Use the Operations Manager Policy Editor on the Operations Manager Server toadjust how often each monitor is started. If you change any Operations Managerpolicy, it must be redistributed to the assigned systems before it becomes active. Monitored log files You can use Operations Manager to monitor a...

Get status of Cell Manager processes Automatic Action Examples 2001-6-13 7:46:40 -STOP HP Data Protector services successfully stopped. 2001-6-13 7:46:47 -START HP Data Protector services successfully started. inet.log Provides security information. Messages document requests to the inet process fro...

purge.log Contains purge session messages. Purge sessions are used to clean up the database.The data/time format depends on the value of the language environment variable. Examples 06/17/01 15:42:15 ASM.1999 5.0 ["sm/asm/asm_purge.c /main/16":435] A.04.00 b364 Purge session started.06/17/01 ...

5 ReporterLite integration In this chapter This chapter covers integration with ReporterLite and creating Data Protector reports: • ReporterLite overview , page 75 • ReporterLite integration with Data Protector architecture , page 76 • Installing the Reporter Lite integration , page 77 • Using the R...

• Ability to view session trend reports and gain insight on the overall health of DataProtector cell servers over a selected time. • Ability to view trend reports on the data backup, backup duration and numberof files backed up. • Reporting Error Status and Session Health details over a selected tim...

• DBSM The following is a high-level representation of the integration: Figure 6 ReporterLite integration with Data Protector architecture 1. The Add Cell utility is used to register a Data Protector management server with this module. 2. The Gatherer ( DPGather ), supplied as a part of this package...

INSTALL_DIR \newconfig\Packages Contains XML and SRP files usedto create database tables andviews, and to add reportdefinitions INSTALL_DIR \data\reports\DP Contains report templates and ReadMe.txt Verifying installation To verify the installation: 1. Open the Add/Remove Programs window: Start ->...

Figure 7 Add Cell window Use this to register as many Data Protector Cell Managers as required. Troubleshooting Not able to load Reporter Database!! Error message The application cannot access the Reporter database. Description Ensure that the reporter database is accessible. Action Not able to Reso...

Ensure the database table DPCELLS is present. If the tables do not exists, create/recreate them using thefollowing commands: newdb -xml INSTALL_DIR \newconfig\ Packages\DPCELLS.xml and newdb -xml INSTALL_DIR \newconfig\ Packages\DPTREND.xml Action Cell Manager already exists in the Reporter database...

http:// OVO_SERVER :PortNumber/HPOV_Reports/ Family_Data_Protector_Service_Level_Reports.htm Where PortNumber is the port on which the web server is running. Click on the appropriate link to view the desired report. Preconfigured reports Session Trend report This graph shows the success and failure ...

Backup Duration Trend report This graph shows the duration of backup sessions in hours over time. The defaultperiod is 30 days (configurable by administrators). ReporterLite integration 82

Amount of Data Written Trend report This graph shows how much data is written to backup media over time. The defaultperiod is 30 days (configurable by administrators). The graph shows trends for allsessions and for the individual Cell Manager. Integration guide for HP Operations Manager for Windows ...

The amount of data written is in gigabytes. To calculate the number of files backedup with the amount of data written in one graph, the On Demand report template isused. See “ On Demand report—number of files, data written and date ” on page 88. Number of Files Backed Up Trend by All Backup Groups r...

Backup Session Health Overview report This graph shows the ratio of successes to failures for backup sessions of each DataProtector Management system. Failures include session aborts, session errors andsession failures. One graph is produced for each of the sessions run during the past month, weekan...

Operational Error Status report This graph shows the number of operational errors that occurred on Data ProtectorCell Managers. Error status include Session Aborted, Session Error, Session Failed,Mount Errors, Mount Request (not enough free media). ReporterLite integration 86

Skipped Files report This lists files not backed up during the backup session. Integration guide for HP Operations Manager for Windows 87

Media Pool Usage trend This graph shows the trend of media pool usage information for all Data ProtectorCell Managers. Integration guide for HP Operations Manager for Windows 89

Successful Backup trend This shows the percentage of successful backups for each Backup Group by all DataProtector Cell Managers. ReporterLite integration 90

Backup Volume Usage trend This graph shows the amount of data backed up for each Backup Group used by allData Protector Cell Managers. Integration guide for HP Operations Manager for Windows 91

Number of Files Backed Up trend This shows the numbers of files backed up for each Backup Group by all DataProtector Cell Managers. ReporterLite integration 92

6 Troubleshooting Following are the issues in the HP Data Protector Integration: • HP Data Protector events not arriving on the HPOM message browser • HP Data Protector services not visible in the HPOM Console • Auto-deployment of policies failing on HPOM 8.00 • Auto-deployment of policies failing o...

9. Make sure the dpspi instrumentation binaries are deployed at the Data ProtectorCM at the OM_AGENT_INSTRUMENTATION_DIR . HP Data Protector services not visible in the HPOMConsole Symptom: HP Data Protector services are not visible in the HPOM Console. Action: Ensure that the Service Discovery poli...

Index A Add Data Protector Cell application , 33 additional software for Windows nodes , 28 agent configuration , 35 PA versions supported by OperationsManager , 27 versions supported by OperationsManager , 27 Amount of Data Written Trend report , 83 architecture , 22 audience , 9 B Backup Duration ...