HP 9xx series - Manual

4 notices and acknowledgments hewlett-packard company notices The information contained in this document is subject to change without notice. Hewlett-Packard (HP) makes no warranty of any kind with regard to this material including, but not limited to, the implied warranties of merchantability and f...

5 learning about printer features buttons and lights The HP Deskjet printer buttons let you turn the printer on and off, cancel a print job, or resume printing. The lights give you visual cues about the state of the printer. 1. cancel button 2. print cartridge light and status symbol 3. Resume light...

6 resume button and light The light above the Resume button flashes when an action is required such as loading paper or clearing a paper jam. When the problem is fixed, press the Resume button to continue printing. power button and light The Power button turns the printer on and off. It takes approx...

7 infrared lens The HP Deskjet printer has a special Infrared (Ir) lens. The Infrared lens allows printing from an infrared sending device such as a Palm Pilot, or PowerBook computer. The infrared printing feature may not be available in all printer models. See also: infrared printing feature automa...

8 manual two-sided printing Manual Two-Sided Printing is a feature that enables the printer to print both sides of a page when the Rear Access Door is attached. See also: manual two-sided printing automatic paper-type sensor The Automatic Paper-Type Sensor automatically determines the correct paper ...

9 using paper trays in tray The In tray holds paper or other media to be printed. 1. in tray pulled out 2. paper length guide 3. paper width guide 1. out tray 2. in tray pushed in

10 out tray Change the position of the Out tray for different printing needs. 1. single envelope slot 2. out tray down 3. out tray extension 1. out tray up Out tray down. Leave the tray in the down position for most types of printing and single envelope printing. Out tray extension. Pull the tray ex...

11 printing with the hp deskjet printer The printer is controlled by software installed on your computer. The printer software, also called the printer driver, provides dialog boxes which communicate your print requests to the printer. Select the printer you are using as the default printer before p...

13 selecting print settings The following instructions provide the most common method of selecting page layout and print options. The software program you are using may vary from the method provided. controlling page layout 1. Open the file you want to print. 2. Click File > Page Setup to display...

16 using the buttons in the print dialog box The buttons at the bottom of the Print dialog box include: Default: returns the print settings to the system default. Edit Settings...: allows you to edit saved print settings. Save Current Settings...: allows you to assign a name to the settings and save...

17 printing on paper and other media • envelopes • transparencies • labels • business cards, index cards, and other small media • photographs • greeting cards • posters • banners • iron-on transfers • manual two-sided printing

18 envelopes Print a single envelope using the envelope slot, or print a stack of envelopes using the In tray. printing a single envelope preparing to print 1. Place the envelope—with the flap side on the left and facing up—into the single envelope slot. 2. Push the envelope forward until it stops. ...

20 printing stacks of envelopes preparing to print 1. Pull out the In tray. 2. Slide out both paper guides and remove all paper from the tray. 3. Place no more than 15 envelopes—with the flap side on the left and facing up—in the tray. 4. Push the envelopes forward until they stop. 5. Slide the pape...

22 transparencies preparing to print 1. Pull out the In tray. 2. Slide out both paper guides and remove all paper from the tray. 3. Fan the edges of the transparency sheets to separate them, then align the edges. 4. Place no more than 30 transparency sheets in the tray with the rough side down and t...

24 labels preparing to print 1. Pull out the In tray. 2. Slide out both paper guides and remove all paper from the tray. 3. Fan the edges of the label sheets to separate them, then align the label edges. 4. Load no more than 20 label sheets—label side down—in the tray. 5. Slide the paper guides snug...

28 photographs preparing to print 1. Pull out the In tray. 2. Slide out both paper guides and remove all paper from the tray. 3. Fan the edges of the photo paper to separate them, then align the photo paper edges. 4. Place no more than 20 sheets of photo paper—print side down—in the tray. 5. Slide t...

30 greeting cards preparing to print 1. Pull out the In tray, then raise the Out tray. 2. Slide out both paper guides and remove all paper from the tray. 3. Fan the edges of the greeting cards to separate them. 4. Align the edges of the cards, then place no more than 5 cards in the tray. 5. Push the...

32 posters preparing to print 1. Pull out the In tray. 2. Slide out both paper guides and remove all paper from the tray. 3. Fan the edges of the sheets to separate them, then align the edges. 4. Place the paper in the tray. 5. Slide the paper guides snugly against the paper and slide in the tray. p...

34 banners preparing to print 1. Pull out the In tray. 2. Slide out both paper guides and remove all paper from the tray. 3. Raise the Out tray and slide the paper guides snugly against the paper. Leave the Out tray up. 4. Select up to 20 sheets of banner paper. Remove and discard any perforated str...

41 special features • infrared printing feature • automatic two-sided printing module • automatic paper-type sensor

42 infrared printing feature using infrared printing with a PowerBook If your PowerBook is equipped with infrared technology that uses the IrDA protocol, you can establish a wireless TCP/IP or AppleTalk connection. Use one of the following methods to locate instructions for using infrared communicat...

43 infrared printing with a Palm Pilot 1. Locate the infrared lens on the Palm Pilot. 2. Align the Palm Pilot’s infrared lens with the printer’s infrared lens.The Palm Pilot should be positioned no more than one meter (three feet) from the printer and within a 30-degree total angle from the printer’...

44 infrared printing with an hp photosmart digital camera 1. Locate the infrared lens on the digital camera.See the camera’s operating manual for the location of the infrared lens. 2. Align the camera’s infrared lens with the printer’s infrared lens.The camera should be positioned no more than one m...

47 automatic paper-type sensor The Automatic Paper-Type Sensor automatically determines the correct paper type for most paper or media placed in the In tray. This feature, particularly when using HP paper and media, provides the best printing results. using the automatic paper-type sensor 1. Open th...

48 turning off the automatic paper-type sensor 1. Open the file you want to print. 2. Click File > Print . The hp deskjet 9xx screen appears displaying the General option screen. Click the arrows in the General field to select the following options. 3. Select Paper Type/Quality , then choose the ...

49 product maintenance • print cartridge status light • replacing print cartridges • automatically cleaning print cartridges • manually cleaning print cartridges • cleaning the printer case • refilling print cartridges • maintaining print cartridges • print cartridge part numbers • using the hp desk...

50 print cartridge status light understanding the print cartridge status light The Print Cartridge Status light flashes when one or both of the print cartridges are low on ink, improperly installed, or malfunctioning. This light also flashes if the wrong print cartridge type is used. 1. print cartri...

51 checking the print cartridge status Open the printer’s top cover when the Print Cartridge Status light flashes. The yellow arrow on the print cartridge cradle points to one of five Print Cartridge Status icons revealing the exact nature of the problem. 1. tri-color print cartridge problem icon 2....

53 replacing print cartridges Before buying replacement print cartridges, verify the correct part numbers. When a print cartridge is empty, leave the empty print cartridge in the print cartridge cradle until it is replaced. The printer requires both print cartridges. To replace a print cartridge: 1....

56 automatically cleaning print cartridges If your printed pages are missing lines or dots, or if they contain ink streaks, the print cartridges need to be cleaned. Print cartridges are cleaned automatically using the following procedure: 1. Click Macintosh HD > Utilities > hp deskjet > hp ...

57 manually cleaning print cartridges If the printer is used in a dusty environment, a small amount of debris may accumulate inside the case. Debris can include dust, hair, carpet, or clothing fibers. When it gets on the print cartridges and cradle, it can cause ink streaks and smudges on printed pa...

58 cleaning the print cartridges and print cartridge cradle 1. Dip the end of a clean cotton swab into the distilled water and remove any excess water. 2. Clean the face and edges of the first print cartridge with the swab, as shown in the following illustration. Do Not wipe the nozzle plate. 1. noz...

60 cleaning the printer case The printer ejects ink onto paper in a fine mist, and small amounts of ink may be deposited on the printer case over time. Follow these guidelines when cleaning the outside of the printer: • Use a soft damp cloth to remove dust, smudges, stains, and spilled ink from the ...

61 refilling print cartridges Do not refill HP print cartridges. Refilling print cartridges causes the electronic and mechanical components of the print cartridge to exceed their normal life cycle. It also creates many potential problems, such as: • Poor print quality. Non-HP inks can contain elemen...

62 maintaining print cartridges The following tips will help maintain HP print cartridges and ensure consistent print quality: • Keep all print cartridges in their sealed packages until they are needed. Print cartridges should be stored at room temperature (60–78 degrees F or 15.6–26.6 degrees C). •...

64 using the hp deskjet utility The hp deskjet Utility provides options which affect printing style and output. It contains a number of useful tools to calibrate the printer, clean the print cartridges, print a test page, and find Website support information. accessing the hp deskjet utility 1. Loca...

65 solve a problem • printer lights are flashing • printer is not printing • printer is too slow • problems with printouts • problems with the infrared printing feature • problems with the automatic two-sided printing module • problems with the automatic paper-type sensor

66 printer lights are flashing Flashing lights indicate the printer status. power light The printer may be receiving data and is preparing to print. The light stops flashing when the printer has finished receiving data. resume light printer may be out of paper 1. Place paper in the In tray. 2. Press...

68 printer is not printing paper does not come out of the printer Follow these instructions to correct the problem. check the printer Verify the following: 1. The printer is connected to the power source. 2. The cable connections are secure. 3. The printer is turned on. 4. The media is correctly pla...

69 paper jams when using the rear access door 1. Remove the paper from the In and Out trays. 2. Press the Resume button on the front of the printer. 3. If you are printing labels, verify that a label did not become detached from the label sheet while passing through the printer. 4. Print the documen...

70 printer does not turn on The printer may have drawn too much power. 1. Disconnect the power cord from the printer. 2. Wait approximately 10 seconds. 3. Reconnect the power cord to the printer. 4. Press the Power button to turn on the printer. If you continue to have problems, contact HP Customer ...

71 printer is too slow The print speed and overall performance of the printer can be affected by several variables. computer does not meet system requirements 1. Verify the computer’s RAM and processor speed. See “Product Specifications” for more information. 2. Close all unnecessary software progra...

72 conflicting USB cable connections A printing conflict may arise when the printer and several USB devices are attached to a hub. There are two methods for solving the conflict: • Attach the printer’s USB cable directly to the computer instead of a hub, or • When the printer is attached to a hub, d...

73 problems with printouts blank pages are printing The printer may process pages containing no text or images if: • One or both print cartridges is empty • The vinyl tape is not removed from the print cartridge • A fax is being printed check the print cartridges 1. Raise the printer’s top cover to ...

76 photos are not printing correctly 1. Confirm that the photo media is placed in the In tray with the print side down. 2. Slide the photo media forward until it stops. 3. Slide the paper guides snugly against the photo media and push in the tray. 4. Open the file you want to print. 5. Click File &g...

77 banners are not printing correctly 1. Verify that the Out tray is raised. 2. Verify that either A4 Letter Banner or US Letter is selected on the hp deskjet 9xx Page Setup screen. 3. Verify the paper position and type:• Unfold and refold the paper when several sheets feed into the printer at once....

78 problems with the infrared printing feature connection cannot be established or printer is taking too long to print Correct the problem by performing one or more of these options: • Follow the instructions that came with the PowerBook to set it up for infrared printing. • Verify that the device i...

79 printer prints only a single calendar appointment The Palm Pilot may not have an enhanced printing application installed. You must install an enhanced printing application to print more than one calendar appointment at a time. See also: infrared printing feature If you continue to have problems, ...

86 optimal paper mode is not used when the automatic option is selected 1. Verify that the paper is free of scratches or wrinkles.The Automatic Paper-Type Sensor is less accurate if the paper is damaged. 2. Manually select the appropriate paper type. The Automatic Paper-Type Sensor sets the paper ty...

87 product specifications • product specifications for the hp deskjet 990 series printer • product specifications for the hp deskjet 980 series printer • product specifications for the hp deskjet 960 series printer • infrared printing specifications • automatic two-sided printing module specificatio...

103 infrared printing specifications range 1 meter (3 feet)30 degree cone supported operating systems Some operating systems supported by infrared technology include: • Mac OS version 8.6• Palm supported devices Some of the devices supported by infrared technology include: • PowerBook computers with...

109 system requirements Your computer should meet the following requirements: USB connection PowerPC Mac OS-based computer with a USB portMac OS version 8.6 or laterMinimum 32 MB RAM, 64 MB recommended8 MB (minimum) available hard-disk space AppleTalk connection 68030 or 68040 Mac or PowerPC Mac OS-...

111 index A alignment 90 95 100 AppleTalk network connection 11 42 Automatic default printer setting 8 Automatic Paper-Type Sensor 2 8 47 disabling 48 72 print quality 85 printing problems 86 problems 85 troubleshooting 72 Automatic Two-Sided Printing Module 2 7 45 only one page prints 84 printing p...