HP 960i - Manual

4 What are the mounting requirements for the tape drive? Mounting bay You need one industry-standard, 5¼-inch, full-height bay in which to install the HP StorageWorks Ultrium tape drive. Power requirements are: Mounting hardware For many servers, no mounting tray or rails are required. Devices simpl...

5 Backup software and drivers Backup software For optimum performance it is important to use a backup application that is appropriate for your system’s configuration. In a direct attach configuration, where the tape drive is attached to a standalone server, you can use backup software that is design...

9 Step 1: Check the SCSI connection Use the following questions to help you check your SCSI connection. Most users can use HP Library & Tape Tools to check the SCSI bus, see page 33. If you answer ‘Yes’ to all these questions, you are ready to install your tape drive. If you answer ‘No’, you wil...

11 Step 2: Check the drive’s SCSI ID 1 Determine whether you need to change the SCSI ID from the default of 3.For most operating systems you can run HP Library & Tape Tools from the HP StorageWorks Tape CD-ROM to check your computer’s SCSI configuration. This will provide information about the S...

13 Step 3: Prepare the mounting bay Warning To avoid personal injury or damage to the server or tape drive, ensure that the server is disconnected from the mains power supply while you install the drive. Caution Static electricity can damage electronic components. Always wear an antistatic wriststra...

15 Step 4: Attach mounting hardware If your server requires special rails or other hardware to install the tape drive, mount them on the tape drive in this step. If your server does not require special mounting hardware, proceed to “Step 5: Install the drive” on page 17 now. For example, HP AlphaSer...

17 Step 5: Install the drive 1 Slide the tape drive into the open bay, aligning the tray or rails with the slots in the bay, as shown in Figure 6. If your server does not use mounting hardware, check that the holes in the chassis are aligned with the holes in the side of the tape drive. Do not secur...

19 Step 6: Attach power and SCSI cables 1 Attach a spare power cable from the server's internal power supply to the power connector, as shown in Figure 7, item 1. 2 Attach a spare connector on the server or HBA’s SCSI ribbon cable to the SCSI connector of the drive, as shown in Figure 7, item 2. 3 I...

21 Step 7: Secure the drive Note The server latches and side views of your server model may not be exactly the same as shown in the illustrations. Please refer also to you server documentation. Mounting hardware used (HP ProLiant) Ensure that you use the correct mounting rails or locating screws, as...

23 Step 8: Verify installation Check operation 1 Switch on the server. The tape drive will run its hardware self-test, which takes about 5 seconds. If self-test passes, the green Ready LED flashes and then shows steady green. If the test fails, the Drive Error and Tape Error LEDs flash, while the Re...

25 Your HP StorageWorks Ultrium tape drive Your Ultrium tape drive has four LEDs (light emitting diodes) on the front panel, which indicate drive status. These LEDs provide useful troubleshooting information, see also “Understanding the LEDs” on page 42. See page 23 for more information about using ...

27 Use the correct media Data cartridges HP StorageWorks Ultrium tape drives use Ultrium tape cartridges. These are single-reel cartridges that match your drive's format and are optimized for high capacity, throughput and reliability. Compatible media can be recognized by the Ultrium logo, which is ...

28 Write-protecting cartridges If you want to protect the data on a cartridge from being altered or overwritten, you can write- protect the cartridge. Always remove the cartridge from the tape drive before you change the write protection.• To write-protect a cartridge, slide the red tab by the label...

29 Register your tape drive Once you have installed and tested your HP StorageWorks Ultrium tape drive, please take a few minutes to register your product. You can register via the web at www.register.hp.com . To ensure your registration is complete, there are a number of questions on the electronic...

31 Using HP OBDR Compatibility HP One-Button Disaster Recovery is a standard feature on all HP StorageWorks Ultrium tape drives. However, it can only be used with specific configurations and, although it can be used in a network environment, will only recover the server to which the tape drive is di...

32 Refer to the HP OBDR web site at www.hp.com/go/obdr for more information about using this feature and compatibility. Testing for compatibility We recommend that you perform a full disaster recovery immediately after installation—if possible, onto a blank hard disk. If you do not have a blank hard...

33 Diagnostic tools HP Library & Tape Tools HP StorageWorks Library & Tape Tools is the recommended diagnostic and support tool for your HP tape storage product. It is available on the CD shipped with your product or as a free download from the HP web site. It is supported on nearly all majo...

34 to be connected to the internet for this. • Run tests: allows you to run proactive tests on your drive, such as the drive assessment test, which will verify the functionality of your drive in around 20 minutes. HP recommends running this test before calling HP Support. You will need to provide a ...

35 Optimizing performance Various factors can affect data throughput, particularly in a network environment or if the drive is not on a dedicated SCSI bus. If your tape drive is not performing as well as expected—for example, if backup windows are longer than expected—consider the points in this sec...

37 Troubleshooting The first step in problem-solving is establishing whether the problem lies with the cartridge, the drive, the host server and its connections, or with the way the system is being operated. Most modern SCSI host bus adapters locate and display attached devices when the system is bo...

38 Problems encountered during installation Unpacking The screws or mounting hardware are not suitable for the server It is unclear which SCSI ID to use How should the SCSI bus be configured? How should the SCSI bus be terminated? Description Further information Some parts appear to be missing or da...

40 Testing after installation Remember that the system recognizes devices during boot-up. If you swap or connect a product when your system is running, you will need to reboot the system. Rebooting the system will reset devices and will often resolve problems. It is good practice to reboot every tim...

42 Understanding the LEDs LEDs during self-test Your Ultrium tape drive has four LEDs (light emitting diodes) on the front panel, which indicate drive status, and two LEDs on the rear panel. These LEDs provide useful troubleshooting information. The tape drive performs a power on self-test whenever ...

43 Using the LEDs for troubleshooting Use the following table to interpret the front panel LED sequences and the appropriate action to take, if any. If you cannot resolve a problem, contact customer service at www.hp.com/support . LED Sequence Cause Action required All LEDs OFF . Drive may not have ...

46 Problems with cartridges If you experience any problems using HP branded cartridges, check:• You are using the correct cartridge for your tape drive, see “Use the correct media” on page 27. • The cartridge case is intact and that it contains no splits, cracks or damage.• The cartridge has been st...

47 rewind time). It is important that you allow sufficient time for the drive to complete this process. If you interrupt it, you may damage the media or the tape drive. 3 If the cartridge is still jammed, press the emergency reset button as shown on page 25. (Use the tip of a paperclip to press the ...

48 Other sources of information You will also find troubleshooting information and contact details on the HP StorageWorks Tape CD-ROM and the HP web site. In particular: • The online User’s Guide on the HP StorageWorks Tape CD-ROM contains troubleshooting information. • The HP support web site conta...

49 Replacing your tape drive If your tape drive proves to be faulty and cannot be repaired and it is still covered by the original warranty, it will be replaced. To disconnect your drive 1 Unpack your replacement drive, and retain the packaging. 2 Switch off your server to power off the tape drive a...