Page 2 - Environmental statements
Copyrights and trademarks © Copyright 2005 Hewlett-PackardDevelopment Company, L.P.The information contained herein issubject to change without notice.Reproduction, adaptation ortranslation without prior writtenpermission is prohibited, except asallowed under the copyright laws. Notice The only warr...
Page 5 - Contents
Contents 1 Welcome ................................................................................................................3 Finding more information........................................................................................4Printer parts............................................
Page 7 - Welcome; Quick Start booklet; HP Photosmart Printer Help
1 Welcome Thank you for purchasing an HP Photosmart 8700 series printer! With this new photoprinter, you can print professional color and black-and-white photos to sell or displayfor generations.This guide primarily provides details about specific printing tasks, including whenprinting from a comput...
Page 8 - Finding more information; Printer parts
Finding more information After you have installed the HP Photosmart printer software on a computer, you canview the onscreen HP Photosmart Printer Help: ● Windows PC : From the Start menu, select Programs (in Windows XP, select All Programs ) > HP > Photosmart 320, 370, 7400, 8100, 8400, 8700 ...
Page 9 - Back of printer; Paper trays
Back of printer 1 Ethernet port : Use this port to connect the printer to a network. 2 USB port : Use this port to connect the printer to a computer. 3 Power cord connection : Use this port to connect the power cord included with the printer. 4 Rear access door : Remove this door to clear paper jams...
Page 10 - Control panel; Printer screen
Control panel 1 Index page : Press to print an index page (contact sheet) of photos on a memory card. 2 Layout : Press to select the print layout for your photos. 3 Menu : Press to view the printer menu. 4 Navigation arrows : Press to navigate through menu options or photo numbers. 5 : Press to sele...
Page 11 - Indicator lights; Printer menu; Menu; To navigate the printer menu:; The print menu structure
Indicator lights 1 On light : Solid blue if the printer is on, otherwise off. 2 Memory card light : Solid green if a memory card is correctly inserted, flashing green if the printer is accessing a memory card, flashing red to indicate memory card errors, and off ifno memory card is inserted or more ...
Page 13 - Getting ready to print; Loading paper; Choosing the right paper; To print
2 Getting ready to print This section includes information on the following: ● Loading paper ● Inserting print cartridges Loading paper Learn how to choose the right paper for your print job and how to load it into thecorrect tray for printing. Choosing the right paper For a list of available HP ink...
Page 14 - Using specialty papers; Note
Note HP designs its photo papers to resist fading so your photos remain vibrant for years to come. For more detailed information on this subject, visitthe HP web site. Go to www.hp.com/support , select your country/region and your language, then type HP Photosmart 8700 in the product/name search box...
Page 15 - Supported paper sizes
Loading your paper The HP Photosmart 8700 series supports the following paper sizes: Supported paper sizes When printing from a computer When printing from the printercontrol panel ● From 76 x 127 mm (3 x 5 inches)up to 324 x 476 mm (13 x 19 inches) ● 216 mm (8.5 inch-wide) bannerpaper ● 3.5 x 5 inc...
Page 17 - Inserting print cartridges; To print...
Inserting print cartridges The HP Photosmart 8700 series printer can print color and black-and-white photos, aswell as documents. HP provides different types of print cartridges so you can choosethe best cartridges for your project. The HP Photosmart 8700 series supports theHP Blue Photo print cartr...
Page 18 - Tip
results from modifying or refilling HP cartridges is not covered by the HPwarranty. For best print quality, HP recommends that you install all retail print cartridges beforethe date stamped on the box. Insert or replace the print cartridges Remove the pink tape Do not touch here Prepare the printer ...
Page 19 - Align the cartridges; When you are not using a print cartridge
cartridge (100%, 75%, 50%, 25%, and nearlyempty). Ink-level icons do not appear if any of theinstalled cartridges are not genuine HP cartridges. Each time you install or replace a print cartridge, amessage prompts you to print an alignment page.This ensures high-quality prints. Align the cartridges ...
Page 23 - Using color management; Question or; Using printer-based color management
4 Using color management Note This section provides some basic information about using color management with the HP Photosmart 8700 series. For more detailedinformation on this complex subject, visit the HP web site. Go to www.hp.com/ support , select your country/region and your language, then type...
Page 29 - Exploring creative projects; Typical; The large-format templates; Scrapbookers; Description
5 Exploring creative projects The HP Image Zone software that comes with the printer provides tools that makeusing photos in creative projects possible, as well as access to HP Instant Share, anonline service that makes sharing photos with others easy. For more information on allthe features of the ...
Page 30 - The HP Image Zone
To place photos in a template 1. Select some photos and place them in a large-format template.You can move a photo around in a template's picture holder. If you are using a Windows computer a. In HP Image Zone on the Projects tab, click Album Pages . b. In the Work area, click a page size. c. Click ...
Page 31 - Printing borderless photos from a computer
photos. Follow the instructions on the computer screen to save them to yourcomputer. For more information, see Saving photos to a computer from a memory card . The HP Image Zone lets you: ● Use your photos for creative projects, such as scrapbooking albums, greetingcards, and iron-on transfers ● Org...
Page 33 - Connecting to other devices; Connection type and what you need; PictBridge
6 Printing photos without a computer The HP Photosmart 8700 series printer lets you select and print photos without eventurning on the computer. Once you've set up the printer using the setup instructionsthat came in the box with the printer, you can print from any of the following: ● Memory card ● ...
Page 34 - Printing photos from a memory card; Inserting memory cards; Caution
Connection type and what you need This lets you... Bluetooth The HP bt300 Bluetooth ® wireless printer adapter (Model: Q3395A) The HP bt300 Bluetooth wireless printeradapter goes into the camera port onthe front of the printer and lets you useBluetooth wireless technology forprinting. See the docume...
Page 37 - Deciding which photos to print; Index page; Selecting a photo layout; Layout
If you are using a Windows computer a. Select Copy pictures to a folder on my computer using Microsoft Scanner and Camera Wizard . b. Follow the onscreen prompts. Note The memory card also appears in Windows Explorer as a removable drive. You can open it and drag photos from the card toany location ...
Page 40 - Selecting photos to print; Select a photo
Layout Paper size (photo size) 9 photos per page 3.5 x 5 inches (1 x 1.375 inches)4 x 6 inches (1.125 x 1.5 inches)5 x 7 inches (1.5 x 2 inches)8 x 10 inches (2.25 x 3 inches)8.5 x 11 inches (2.5 x 3.25 inches)11 x 14 inches (3.25 x 4.25 inches)13 x 19 inches (4 x 6 inches)A6 (30.7 x 40.5 mm)A4 (64 ...
Page 41 - Improving photo quality; Photos with poor brightness; Doing common printing tasks from a memory card; Print a borderless photo; Print one or more photos
Improving photo quality The printer lets you improve the brightness or contrast of any photo printed from amemory card. These print settings do not change the original photo. They only affectprinting. Problem How to correct it Photos with poor brightness 1. Press Menu . 2. Press until Digital Flash ...
Page 43 - Printing photos from a digital camera; Using a PictBridge camera; PictBridge camera being connected to camera port; Using a Bluetooth camera
If you want to… Follow these steps: Stop printing To stop a print job in progress, press Cancel . Printing photos from a digital camera You can print photos by connecting a PictBridge digital camera directly to the cameraport of the printer with a USB cable. If you have a digital camera with Bluetoo...
Page 44 - front; Printing from other Bluetooth devices
2. Insert the HP Bluetooth ® wireless printer adapter into the camera port on the front of the printer. The light on the adapter will flash when the adapter is ready to receive data. 3. Follow the instructions in the documentation that came with the digital camera tosend photos to the printer. Print...
Page 45 - Care and maintenance; Cleaning and maintaining the printer; Cleaning the outside of the printer; Automatically cleaning the print cartridges
7 Care and maintenance The HP Photosmart 8700 series printer requires very little maintenance. Follow theguidelines in this section to extend the life span of the printer and printing supplies,and to ensure that the photos you print are always of the highest quality. Cleaning and maintaining the pri...
Page 46 - Manually cleaning the print cartridge contacts; To clean the print cartridge contacts:; Printing a test page
cartridge contacts. For more information, see Manually cleaning the print cartridge contacts . Note If a cartridge has been recently dropped, you may also see white streaks or missing colors in your prints. This problem is temporary and clearsup within 24 hours. Manually cleaning the print cartridge...
Page 47 - Aligning the print cartridges; Printing a sample page; Updating the software
1 Image print quality . If the lined bars look good, photos should print well. 2 Ink nozzle quality . If there are white streaks in the solid bars on this page, try cleaning the print cartridge. For more information, see Automatically cleaning the print cartridges . 3 Estimated ink level . This indi...
Page 48 - Storing the printer; Maintaining the supplies
Downloading the software (Windows) Note Make sure you are connected to the Internet before you use HP Software Update. 1. From the Windows Start menu, select Programs (in Windows XP, select All Programs ) > Hewlett-Packard > HP Software Update . The HP Software Update window opens. 2. Click Ch...
Page 49 - Storing photo paper; Handling photo paper; Storing the print cartridges
Storing photo paper ● Store the photo paper in its original packaging or in a resealable plastic bag. ● Store the packaged photo paper on a flat, cool, and dry surface. ● Return unused photo paper to the plastic bag. Paper left in the printer or exposedto the elements may curl. Handling photo paper ...
Page 51 - Troubleshooting; Printer software and printing from a computer troubleshooting; Printer software installation problems
8 Troubleshooting The HP Photosmart printer is designed to be reliable and easy to use. This chapteranswers frequently asked questions about using the printer and printing without acomputer. It contains information about the following topics: ● Printer software installation problems ● Printer hardwa...
Page 52 - Printer hardware problems
Solution From the Windows Start menu, select Run . Click Browse , then navigate to the CD drive where you inserted the HP Photosmart CD. Double-clickthe setup.exe file. The Found New Hardware Wizard opens but doesn’t recognize the printer(Windows only) Cause You may have connected the USB cable befo...
Page 53 - Solution; The printer does not find the photos I stored on my memory card; The printer is plugged in but will not turn on
Solution ● Check the printer screen for instructions. If a digital camera is connected tothe printer, check the camera screen for instructions. If the printer isconnected to a computer, check the computer monitor for instructions. ● Turn off the printer, then unplug its power cord. Wait about 10 sec...
Page 54 - Printing problems; Layout: 1 photo borderless; Printed pages are dropping off of the Out tray
Solution The printer may make noises after long periods of inactivity (approximately 2 weeks) or when its power supply has been interrupted and thenrestored. This is normal operation. The printer is performing an automaticmaintenance procedure to ensure it produces the best quality output. Printing ...
Page 58 - Error messages; Paper errors
control panel. This can cause clipping of the photo or change its size ratio inunexpected ways. Solution Print the photo from the computer to avoid this distortion. Error messages Note Before contacting HP Customer Care, read this section for troubleshooting tips or go to the online support services...
Page 59 - Print cartridge errors
not work, go to www.hp.com/support or contact HP Customer Care. The name of HP’s support services may vary by country/region. Error message: Paper size mismatch Cause The size of the paper in the paper tray does not match the photo size selected to print. Solution Load a paper size that matches the ...
Page 61 - Memory card errors; Error message: Photo is missing. —OR— Some photos are missing.
Error message: Cartridge service station is stuck. Solution There is an obstruction blocking the path of the cartridge service station. The print cartridge service station is located beneath the print cartridgecradle when the printer is in an inactive state. Follow these steps to clear theobstructio...
Page 62 - Error message: Card is password protected. Can not access card.; Error message: Use only 1 card at a time. Please remove a memory card.
Solution ● Save the files to the computer and access them from there. ● If this does not work, use a new memory card or reformat the memory cardusing the digital camera. Any photos on the memory card will be lost. ● If this does not work, the photo files may be damaged or unreadable. Beforeyou conta...
Page 63 - Error message: Cannot display this photo.
Solution The printer has two or more different types of memory cards inserted simultaneously or a memory card inserted and a digital camera connected to thecamera port at the same time. Remove memory cards or disconnect the camerauntil only one card is in the printer or one camera is connected. Erro...
Page 64 - Computer printing errors; Network errors
Solution The memory card has been inserted upside down. Remove the memory card and reinsert it with the gold contacts facing down. For moreinformation, see Inserting a memory card . Computer printing errors Before contacting HP Customer Care, read this section for troubleshooting tips or goto the on...
Page 65 - HP Customer Care; HP Customer Care by phone
9 HP Customer Care Note The name of HP’s support services may vary by country/region. If you have a problem, follow these steps:1. Check the documentation that came with the printer.– Quick Start booklet or Setup Guide : The HP Photosmart 8700 series printer comes with setup instructions that explai...
Page 66 - Western Europe
and hours of support may change without notice). This service is free during thewarranty period. A fee may apply outside the warranty period. Western Europe : Customers in Austria, Belgium, Denmark, Spain, France, Germany, Ireland, Italy, Netherlands, Norway, Portugal, Finland, Sweden, Switzerland, ...
Page 68 - Placing a call; About; Return to HP repair service (North America only)
Placing a call Call HP Customer Care while you are near the computer and printer. Be prepared toprovide the following information: ● Printer model number (located on the front of the printer). ● Printer serial number (located on the bottom of the printer). ● Computer operating system. ● Version of p...
Page 69 - Networking; Networking basics (Windows and Macintosh)
a Networking The instructions in this section describe how to install the HP Photosmart 8700 series printer inan ethernet (wired) network. A wired setup allows the printer to communicate to computersthrough a router, hub, or switch. Broadband Internet access is required in order to take fulladvantag...
Page 70 - Internet connection; Connecting the printer to the network
Networked devices connect to each other through a central device. The most common typesinclude: ● Hubs : A simple, inexpensive network device that lets several computers communicate with each other or share a common printer. Hubs are passive. They only provide a way forcommunication to flow between ...
Page 71 - Ethernet connection on the back of the printer; Installing the printer software on a Windows computer
To connect the printer to the network 1. Connect the ethernet cable to the back of the printer. Ethernet connection on the back of the printer 2. Connect the ethernet cable to an empty port on the hub, router, or switch. After you finish connecting the printer to the network, install the printer sof...
Page 73 - Installing the printer software on a Macintosh
Installing the printer software on a Macintosh Note Set up the printer as indicated in the setup instructions that came in the box. Installation time can take 3-4 minutes depending on your operating system, the amount ofavailable hard drive space, and the processor speed of the Macintosh. Make sure ...
Page 75 - Specifications; System requirements
b Specifications This section lists the minimum system requirements for installation of the HP Photosmart printersoftware, and provides selected printer specifications. System requirements Component Windows PC minimum Macintosh minimum Operating system Microsoft ® Windows 98, 2000 Professional, ME, ...
Page 79 - HP printer limited warranty statement
A. Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. 2. For software product...
Page 81 - Index
Index A aligning print cartridges 14, 43alignment page 43 B black-and-white photos 13Bluetooth connecting to printer 29wireless printer adapter 30 borderless prints printing from a computer 27printing from the controlpanel 37 buttons 6 C cameras Bluetooth 39connecting to printer 29PictBridge 39port ...
Page 83 - Regulatory notices
Regulatory notices Hewlett-Packard Company This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: ● This device may not cause harmful interference, and ● This device must accept any interference received, including interference that may cause undesi...