HP 810 G1 - Manual

Finding information The computer comes with several resources to help you perform various tasks. Resources For information about Setup Instructions poster ● How to set up the computer ● Help to identify computer components Windows 8 Basics guide Overview of using and navigating with Windows® 8. Help...

2 Getting to know your computer Top TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on and off. (2) TouchPad zone Moves the pointer and selects or activates items on thescreen. (3) Left TouchPad button Functions like the left button on an external mouse. (4) Right TouchP...

Lights Component Description (1) Caps lock light On: Caps lock is on. (2) Mute light ● Amber: Computer sound is off. ● Off: Computer sound is on. (3) Microphone mute light ● Amber: Muted. ● Off: Microphone is on. (4) Wireless light ● White: An integrated wireless device, such as awireless local area...

Keys Component Description (1) esc key Displays system information when pressed incombination with the fn key. (2) fn key Executes frequently used system functions whenpressed in combination with a function key, the num lk key, the esc key, or the b key. (3) Windows button Returns you to the Start s...

Left Component Description (1) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normalfor the internal fan to cycle on and off during routineoperation. (2) Speaker Produces sound. 8 Chapter 2 G...

Display CAUTION: To prevent damage to the display hinges, , when in notebook configuration, do not rotate the display counterclockwise, and do not force the rotating action. 10 Chapter 2 Getting to know your computer

Bottom Component Description (1) Service cover Contains the hard drive, the wireless LAN module slot,the WWAN module slot (select models only), and thememory module slots. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wirelessmodule authorized for use in the com...

3 Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globeand access information from millions of websites using your computer and a wired or wirelessnetwork connection. This chapter will help you get connected to that world. Connecting t...

Using the wireless button The computer has a wireless button, one or more wireless devices, and one or two wireless lights,depending on the model. All of the wireless devices on your computer are enabled at the factory, sothe wireless light is on (white) when you turn on the computer. The wireless l...

Using HP Mobile Broadband (select models only) HP Mobile Broadband enables your computer to use WWANs to access the Internet from moreplaces and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires anetwork service provider (called a mobile network operator ), which in mo...

Inserting and removing a SIM CAUTION: To prevent damage to the connectors, use minimal force when inserting a SIM. To insert a SIM, follow these steps: 1. Shut down the computer. 2. Close the display. 3. Disconnect all external devices connected to the computer. 4. Unplug the power cord from the AC ...

Using GPS (select models only) Your computer may be equipped with a Global Positioning System (GPS) device. GPS satellitesdeliver location, speed, and direction information to GPS-equipped systems. For more information, see the HP GPS and Location software Help. Using Bluetooth wireless devices (sel...

Connecting to a wired network There are 2 kinds of wired connections: local area network (LAN) and modem connection. A LANconnection uses a network cable and is much faster than a modem, which uses a telephone cable.Both cables are sold separately. WARNING! To reduce the risk of electric shock, fire...

4 Navigating using the keyboard, touchgestures and pointing devices Your computer allows navigation using touch gestures (select models only) in addition to thekeyboard and mouse. Touch gestures can be used on your computer TouchPad or on a touch screen(select models only). Review the Windows 8 Basi...

Using the keyboard The keyboard and mouse allow you to type select items, scroll and to perform the same functions asusing touch gestures. The keyboard also allows you to use action keys and hot keys to performspecific functions . TIP: The Windows button on the keyboard allows you to quickly return ...

Identifying the hot keys A hot key is a combination of the fn key (1) and either the esc key (2) , or one of the function keys (3) . To use a hot key: ▲ Briefly press the fn key, and then briefly press the second key of the hot key combination. Hot key combination Description fn + esc Displays syste...

Hot key combination Description fn + f10 Increases the screen brightness level. fn + f11 Turns the keyboard backlight on and off. NOTE: The keyboard backlight is turned on at the factory. To extend battery life, turn off the keyboard backlight. fn + f12 Turns the wireless feature on or off. NOTE: Th...

Turning the embedded numeric keypad on and off Press fn + num lk to turn on the embedded numeric keypad. Press fn + num lk again to turn off the keypad. NOTE: The embedded numeric keypad is turned off while an external keyboard or numeric keypad is connected to the computer. Switching key functions ...

5 Multimedia Your computer may include the following: ● Integrated speaker(s) ● Integrated microphone(s) ● Integrated webcam ● Preinstalled multimedia software ● Multimedia buttons or keys Using the media activity controls Depending on your computer model, you may have the following media activity c...

Adjusting the volume Depending on your computer model, you can adjust the volume using the following: ● Volume buttons ● Volume hot keys (specific keys pressed in combination with the fn key) ● Volume keys WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones...

Webcam (select models only) Some computers include an integrated webcam. With the preinstalled software, you can use thewebcam to take a photo or record a video. You can preview and save the photo or video recording. The webcam software enables you to experiment with the following features: ● Captur...

DisplayPort The DisplayPort connects the computer to an optional video or audio device, such as a high-definitiontelevision, or to any compatible digital or audio component. The DisplayPort delivers higherperformance than the VGA external monitor port and improves digital connectivity. NOTE: To tran...

6 Power management NOTE: A computer may have a power button or a power switch. The term power button is used throughout this guide to see both types of power controls. Shutting down the computer CAUTION: Unsaved information is lost when the computer shuts down. The shutdown command closes all open p...

Setting power options Using power-saving states Sleep is enabled at the factory. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory. CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality, or...

Enabling and exiting user-initiated Hibernation You can enable user-initiated Hibernation and change other power settings and timeouts using PowerOptions: 1. From the Start screen, type power , select Settings , and then select Power Options . 2. In the left pane, click Choose what the power button ...

Using battery power WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. The computer runs on battery power whenever it is not plugged into external AC power. Computerbattery life...

Managing low battery levels The information in this section describes the alerts and system responses set at the factory. Somelow-battery alerts and system responses can be changed using Power Options. Preferences setusing Power Options do not affect lights. From the Start screen, type power , selec...

Inserting or removing the battery NOTE: For additional information on using the battery, see the HP Notebook Reference Guide . To insert the battery: 1. Turn the computer upside down on a flat surface, with the battery bay toward you. 2. Insert the battery at a 45 degree angle (1) into the battery b...

Conserving battery power ● From the Start screen, type power , select Settings , and then select Power Options . ● Select low power-use settings through Power Options. ● Turn off wireless and LAN connections and exit modem applications when you are not usingthem. ● Disconnect unused external devices...

Using external AC power WARNING! Do not charge the computer battery while you are onboard aircraft. WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. NOTE: For informa...

Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected toAC power: ● The computer does not turn on. ● The display does not turn on. ● The power lights are off. To test the AC adapter: NOTE: The following instructions apply to computers w...

7 External cards and devices Using Media Card Reader cards (select models only) Optional digital cards provide secure data storage and convenient data sharing. These cards areoften used with digital media–equipped cameras and PDAs as well as with other computers. To determine the digital card format...

Removing a digital card CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the digital card. 1. Save your information and close all programs associated with the digital card. 2. Click the remove hardware icon on the Windows desktop in ...

Connecting a USB device CAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the device. ▲ Connect the USB cable for the device to the USB port. NOTE: The following illustration may look slightly different than your computer. You will hear a sound when the device ha...

Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use, see the manufacturer's instructions. To connect an external device to the computer: CAUTION: To reduce the risk of damage to the equipment when connecting a powered...

Using the docking connector (select models only) The docking connector connects the computer to an optional docking device. An optional dockingdevice provides additional ports and connectors that can be used with the computer. NOTE: The following image may look slightly different than your computer ...

8 Drives Handling drives CAUTION: Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures towhich they apply. Observe these precautions: ● Before you move a computer that is co...

Using hard drives CAUTION: To prevent information loss or an unresponsive system: Save your work and shut down the computer before adding or replacing a memory module or harddrive. If you are not sure whether the computer is off, turn the computer on by pressing the power button.Then shut down the c...

Removing the service door Remove the service door to access the memory module slot, hard drive, regulatory label, and othercomponents. To remove the service door: 1. Remove the battery (see Inserting or removing the battery on page 40 ). 2. With the service bay towards you, remove the 3 captive scre...

Replacing the service door Replace the service door after accessing the memory module slot, hard drive, regulatory label, andother components. To replace the service door: 1. Set the service cover down in place (1) , taking care to align it properly, and then slide it toward the battery bay until th...

Removing the hard drive To remove a hard drive: 1. Save your work and shut down the computer. 2. Disconnect AC power and external devices connected to the computer. 3. Turn the computer upside down on a flat surface. 4. Remove the battery and the battery cover. (Refer to Replacing a user-replaceable...

Installing a hard drive NOTE: Your computer may look slightly different from the illustration in this section. To install the hard drive: 1. Insert the hard drive into the hard drive bay at an angle, and then lay the hard drive flat in thehard drive bay. 2. Tighten the hard drive screw. 3. Replace t...

Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up diskspace and help the computer to run more efficiently. To run Disk Cleanup: 1. On the Start screen, type disk , click Settings, and then select Free disk space by deleting unnecessar...

9 Security Protecting the computer Standard security features provided by the Windows operating system and the non-WindowsComputer Setup utility (BIOS) can protect your personal settings and data from a variety of risks. NOTE: Security solutions are designed to act as deterrents. These deterrents ma...

Computer risk Security feature Unauthorized removal of the computer Security cable slot (used with an optional security cable) *Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or willnot load. You can use either a pointing device (To...

Managing a BIOS administrator password To set, change, or delete this password, follow these steps: Setting a new BIOS administrator password 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Pre...

5. When prompted for the new password, leave the field empty, and then press enter . 6. Read the warning. To continue, select YES . 7. When prompted to type your new password again, leave the field empty, and then press enter . 8. To save your changes and exit Computer Setup, click the Save icon in ...

Using firewall software Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be asoftware program you install on your computer and/or network, or it can be a solution made up ofboth hardware and software. There are two types of firewalls to consider: ● Host-ba...

Installing an optional security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. NOTE: The security cable slot on your computer may look slightly different from the illustration in this section. Refer to the Getting ...

10 Maintenance Adding or replacing memory modules The computer has one memory module compartment. The capacity of the computer can be upgradedby adding a memory module to the vacant expansion memory module slot or by upgrading theexisting memory module in the primary memory module slot. WARNING! To ...

Cleaning your computer Cleaning products Use the following products to safely clean and disinfect your computer: ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example:germicidal disposable wipes. These wipes come in a variety of brand names.) ● Alcohol-free glass cleanin...

Cleaning the TouchPad and keyboard WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debrison the keyboard surface. CAUTION: When cleaning the TouchPad and keyboard, do ...

11 Backup and recovery To protect your information, use Windows backup and restore utilities to back up individual files andfolders, back up your entire hard drive, create system repair media (select models only) by using theinstalled optical drive (select models only) or an optional external optica...

Backing up your information Recovery after a system failure is as good as your most recent backup. You should create systemrepair media and your initial backup immediately after initial system setup. As you add new softwareand data files, you should continue to back up your system on a regular basis...

Using the Windows recovery tools To recover information you previously backed up: ▲ Access HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app. To recover your information using Automatic Repair, follow these steps: CAUTION: Some Automatic Re...

Using f11 recovery tools CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files that you have created and any software that you have installed on the computer are permanentlyremoved. The f11 recovery tool reinstalls the operating system and HP programs and d...

To use the Start screen: 1. On the Start screen, point to the far-right upper or lower corner of the screen to display thecharms. 2. Click Settings . 3. Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen. 4. Under Remove everything ...

12 Computer Setup (BIOS) and Advanced System Diagnostics Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the inputand output devices on the system (such as disk drives, display, keyboard, mouse, and printer).Computer Setup includes setting...

To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes: Click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File > Ignore ...

Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs . Some download packages contain a file named Readme.txt, which contains information regardinginstalling and troubleshooting the fil...

Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to determine if the computerhardware is functioning properly. The following diagnostic tests are available in Advanced SystemDiagnostics: ● System Tune-Up—This group of additional tests checks your compu...

13 Support Contacting support If the information provided in this user guide or HP Support Assistant does not address yourquestions, you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP . For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html . ...

Labels The labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the computer: ● Service label—Provides important information, including the following: Component (1) Product name (2) Serial number (s/n) (3) Part number/Pro...

14 Specifications ● Input power ● Operating environment Input power The power information in this section may be helpful if you plan to travel internationally with thecomputer. The computer operates on DC power, which can be supplied by an AC or a DC power source. TheAC power source must be rated at...

Operating environment Factor Metric U.S. Temperature Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating -15...

A Traveling with the computer For best results, follow these traveling and shipping tips: ● Prepare the computer for traveling or shipping: ◦ Back up your information. ◦ Remove all discs and all external media cards, such as digital cards. CAUTION: To reduce the risk of damage to the computer, damag...

B Troubleshooting Troubleshooting resources ● Access website links and additional information about the computer through Help and Support.To access HP Support Assistant on the Start screen, select the HP Support Assistant app. NOTE: Some checkup and repair tools require an Internet connection. HP al...

The computer screen is blank If the screen is blank but you have not turned off the computer, one or more of these settings may bethe cause: ● The computer may be in the Sleep state. To exit Sleep, briefly press the power button. Sleep isan energy-saving feature that turns off the display. Sleep can...

C Electrostatic discharge Electrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors ma...

Index A AC adapter 9AC adapter, testing 43administrator password 58Advanced System Diagnostics 78 airport security devices 49antivirus software 60audio functions, checking 32audio-in (microphone) jack, identifying 7 audio-out (headphone) jack, identifying 7 B Backup and Restore 69battery conserving ...