Page 3 - Table of Contents; Chapter 1; Introduction; Chapter 2; Installation
Table of Contents Chapter 1 Introduction 1.1 About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 1.1.1 Warnings, Cautions and Notes . . . . . . . . . . . . . . . . . . . . . . 1-2 1.2 Safety Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 4 - Chapter 3; Basic Printer Operations; Chapter 4; Control Panel Functions
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide II 2.8 Ensuring reliable Printer Operation . . . . . . . . . . . . . . . . . . . . . 2-18 2.8.1 Adding Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-182.8.2 Turning On the Printer. . . . . . . . . . . . . . ...
Page 5 - Chapter 5; Extended Features; Chapter 6; Troubleshooting and Maintenance
Table of Contents III 4.9 Interface Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16 4.10 PS Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19 4.11 PCL Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 6 - Chapter 7; Options
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide IV Chapter 7 Replacing Consumables and Replacable Parts 7.1 Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 7.2 Replacing Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 7 - About This Manual
1-1 Chapter 1 Introduction 1.1 About This Manual 1-2 1.2 Safety Summary 1-3 1.3 Outline of Product 1-6 1.4 Specifications of Product 1-8 1.5 Environmental Condition 1-10
Page 8 - If a specific action or procedure in a Warning is not followed,
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 1-2 1.1 About This Manual This manual is intended to provide guidance for the proper installation, operation, and maintenance of your printer. Please read this manual carefully to ensure proper use of the printer. Keep the CD-ROM in a sa...
Page 9 - Follow all the operating procedures provided in this manual.
Chapter 1 Introduction 1-3 1.2 Safety Summary 1.2.1 General Safety Guidelines Before operating the printer, read the following instructions carefully: z Follow all the operating procedures provided in this manual. z Pay special attention to and follow all the hazard warnings on the printer and in th...
Page 10 - you may suffer an electric shock, or the printer may malfunction.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 1-4 z No foreign material get into the printer.– Do not spill any liquid into the ventilation slits of the printer. Do not get foreign material such as a metal or flammable article into the printer. Oth-erwise, it may cause fire or an el...
Page 12 - Outline of Product
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 1-6 1.3 Outline of Product 1.3.1 Name and Function of Each Part
Page 14 - Specifications of Product; printer prior to purchase.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 1-8 1.4 Specifications of Product 1.4.1 General Specification Printer 1 Print media other than plain paper, such as Thick Stock, Label, Transparency and Envelope must be fed from the standard feeder only and cannot be used with the optio...
Page 15 - Characteristics of Recommended Paper
Chapter 1 Introduction 1-9 1.4.2 Paper Feeder (Optional) 1.4.3 Duplex Unit (Optional) 1.4.4 Characteristics of Recommended Paper Measurement Condition: 17.5 to 27×C, 50 to 70 % RH Note: Paper should be kept in packaged condition, unopened, until ready for use. Paper and other media can be highly var...
Page 16 - Environmental Condition
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 1-10 1.5 Environmental Condition (a) Under Operation: 10.0 to 32.5°C, 20 to 80 % Relative Humidity with No Condensation, 0 to 2,500 metres (8200 feet). (b) Under Non-Operation: 5 to 35°C, 10 to 80% RH with No Condensation. (c) Storage an...
Page 18 - I don’t know what to do?; For situations like this, please read on...
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2-2 I don’t know what to do? For situations like this, please read on… Paper jam 6-13 Paper jam 6-10 Paper jam 6-8 Replacing Fusing unit 7-11 Installing Beltcartridge 2-14 Replacing Waste toner pack 7-9 Installing Toner cartridges 2-11 L...
Page 19 - Checking Your Package
Chapter 2 Installation 2-3 2.1 Checking Your Package Before installing the printer, check that all the items are contained in the pack-age. Should any components be missing or damaged, contact your dealer. Software set (CD-ROM) Quick Start Guide Printer Power cord Type is dependent on country. Start...
Page 20 - The printer includes a multi language Quick Start Guide
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2-4 2.1.1 Accessories and Consumables z The software (CD-ROM) contains the printer drivers, user manual and other utilities. z The printer includes a multi language Quick Start Guide
Page 21 - Procedure for Installation
Chapter 2 Installation 2-5 2.2 Procedure for Installation CAUTION! Have two or more persons carry the printer. Pay attention not to hurt your back or drop the printer ; otherwise, you may suffer from injury. The printer weighs about 29 kg/63.9 lb excluding consumables and options. X Check where to i...
Page 22 - Checking where to Install
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2-6 2.3 Checking where to Install the Printer Before installing the printer, check the environment and space for the installation. 2.3.1 Installation Environment Install the printer on a stand or desk in a suitable environment as shown b...
Page 24 - Checking the Power Source; Check the power source for the printer.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2-8 2.4 Checking the Power Source Check the power source for the printer. 2.4.1 Input Power Requirements Printer model EU: z Supply voltage: 220 – 240 VAC z Frequency: 50 Hz ± 2 Hz Printer model US: z Supply voltage: 120 VAC ± 10% z Freq...
Page 25 - – The power cable is plugged firmly into a receptacle.
Chapter 2 Installation 2-9 z Stop operation immediately if your printer emits smoke, excessive heat, unusual noise or smell, or if water or any fluid is spilt onto the printer. These conditions can cause fire. z Immediately turn off and unplug the printer, and contact your Customer Support centre. z...
Page 26 - Installing the Printer; more persons grasp these firmly to carry the printer.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2-10 2.5 Installing the Printer CAUTION! Have two or more persons carry the printer. Pay attention not to hurt your back or drop the printer ; otherwise, you may suffer from injury. The printer weighs about 29 kg/63.9 lb excluding its co...
Page 27 - Preparing the Printer
Chapter 2 Installation 2-11 2.6 Preparing the Printer Install the consumables into the printer. 2.6.1 Toner Cartridges The symbol for these parts is . Remove the shipping cover. Note: Handle the toner cartridge with its label facing upward. Do not install the cartridge upside-down or reverse it. Ins...
Page 29 - To prepare for the installation of
Chapter 2 Installation 2-13 8. To prepare for the installation of the OPC belt, open the door again and pull each toner cartridge out about an inch.
Page 33 - Connecting the Power Cord
Chapter 2 Installation 2-17 2.7 Connecting the Power Cord WARNING! Should the printer generate abnormal heat, smoke, strange noises or offensive odor, immediately disconnect the power plug from the wall outlet. Continuing to use the printer may cause fire or electric shock.Only use the power cord su...
Page 34 - Ensuring reliable Printer Operation
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2-18 2.8 Ensuring reliable Printer Operation Ensure that the printer is at room temperature. This is particular important in winter. Operating the printer when it is colder than the room temperature can cause paper jam or bad images. 2.8...
Page 36 - Should the printer generate abnormal heat, smoke, strange noise or
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2-20 2.8.2 Turning On the Printer WARNING! Should the printer generate abnormal heat, smoke, strange noise or offensive odors, immediately turn off the printer, and disconnect the power plug from the wall socket. Continuing to use the pr...
Page 37 - If a printing error occurs
Chapter 2 Installation 2-21 2.8.3 Printing a Demo Page Print a Demo Page according to the procedure below. If a printing error occurs If you find an error in the printed test pattern, see Chapter 6.3, “Actions on Print Quality Problems”. 1. Ensure that the control panel is dis- playing Ready. 2. Pre...
Page 38 - Check that the printer is not print-
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2-22 2.8.4 Turning Off the Printer 1. Check that the printer is not print- ing The panel should only be show- ing either ready or not ready. 2. Turn off the mains power switch. Main power switch
Page 39 - Turning the printer on; The top line of the LCD display reads:; followed by asterisks progressing across the bottom line:
Chapter 2 Installation 2-23 2.9 Interface Cable 2.9.1 Connecting the Interface Cable Turn off the printer, and connect an appropriate interface cable to the correct connector on the rear of the printer. Turning the printer on The top line of the LCD display reads: Loading followed by asterisks progr...
Page 40 - Selecting a Display Language; and also the content of the Configuration Summary and Test Page.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2-24 2.10 Selecting a Display Language The default language for all LCD display messages and the Configuration Summary and Test Page is English. You can change the language to Espanol, Italiano, Deutsch or Francais. Additional entries in...
Page 41 - Adjusting Color Alignment; Press NEXT until the display shows COLOR MENU.
Chapter 2 Installation 2-25 2.11 Adjusting Color Alignment This allows adjustment of the horizontal (K-H) and vertical (K-V) images on an A4 or letter based page. The horizontal adjustment is for the default source tray currently selected in the paper menu. It allows centering of printed images for ...
Page 42 - Adjustments
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2-26 2.11.2 Perform the Adjustments Adjustments The K (black) plane must be aligned to the edge of the page. 1. Select the desired tray (press MENU >> PAPER MENU >> DEFAULT SOURCE). 2. Select the resolution to 600 DPI (press ...
Page 43 - Installing Printer Drivers and; Installing Printer Drivers and other Software; User Guide
Chapter 2 Installation 2-27 2.12 Installing Printer Drivers and Locating User Documentation 2.12.1 Installing Printer Drivers and other Software for Windows Follow the installation wizards on the CD. If using a plug and play port follow the Local port Installation Instructions on the CD. 2.12.2 Inst...
Page 44 - Printing a Configuration Summary; Press PREVIOUS or NEXT until the display reads:
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2-28 2.13 Printing a Configuration Summary Your printer can print a configuration summary that lists the currently selected status of menu options, media selections in trays, options installed and other relevant information about your pr...
Page 47 - Printing PCL and PostScript Font
Chapter 2 Installation 2-31 2.14 Printing PCL and PostScript Font Lists Your printer has the capability of printing lists of all installed PCL or PostScript fonts. To print a Font List, follow these steps: 1. From the Ready status, press MENU, the control panel display will read: Menu Job Library 2....
Page 48 - Notes on Moving the Printer; the printer before carrying it.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 2-32 2.15 Notes on Moving the Printer CAUTION! Have two or more persons carry the printer. Pay attention not to hurt your back or drop the printer ; otherwise, you may suffer from injury. The printer itself weighs about 29 kg/63.9 lb. z ...
Page 49 - Turning On and Off
3-1 Chapter 3 Basic Printer Operations 3.1 Turning On and Off 3-2 3.2 Loading Paper Trays with Print Media 3-4
Page 50 - If the printer generates abnormal heat, smoke, strange noises or
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 3-2 3.1 Turning On and Off WARNING! If the printer generates abnormal heat, smoke, strange noises or offensive odors, immediately turn off the printer, and disconnect the power plug from the wall outlet. Continuing to use the printer may...
Page 52 - Loading Paper Trays with Print; Print Media Specifications; Inbuilt feeder in Simplex Print
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 3-4 3.2 Loading Paper Trays with Print Media 3.2.1 Print Media Guidelines Print Media Specifications The tables below show the specifications for print media based on feeder and print mode. Inbuilt feeder in Simplex Print 1 Requires opti...
Page 53 - Optional feeder in Simplex Print; Not Usable Print Media; Thick or thin sheet out of the specifications
Chapter 3 Basic Printer Operations 3-5 Optional feeder in Simplex Print All media should be tested prior to purchase of the printer. Duplex Print 1 Applicable only to optional paper tray capable of loading up to legal size media in Tray 1. 2 Custom paper size is only supported using the in built fee...
Page 54 - Slippery media; Notes on print media; Do not use media for ink jet printer.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 3-6 z Label media where there is no label material being used to fill in between the labels. z Slippery media z Rough media, e.g., low-grade paper and traditional Japanese paper z Poorly cut media z Carbon and coated media z Media covere...
Page 55 - Select the options on the left side of the screen and click the; button to
Chapter 3 Basic Printer Operations 3-7 3.2.2 Selection of Feeder and Duplexer If you have installed an optional duplexer or feeder you will have to add these options within your printer driver. . Select the options on the left side of the screen and click the Add button to add this as an installed o...
Page 56 - Notes on paper feeder
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 3-8 Select one of the Paper Source settings on the printer driver according to your required input tray. An example is shown below. You may also specify the input tray from within some application programmes. Notes on paper feeder z A5, ...
Page 57 - Notes on duplex printing
Chapter 3 Basic Printer Operations 3-9 3.2.3 Duplex Printing To print with the Duplex Unit option on both sides of the sheet, it is necessary to specify the duplex print on the printer driver according to the procedure below.See the printer driver help of Windows or Macintosh installation chapter fo...
Page 59 - Functions of LCD and Lamps
4-1 Chapter 4 Control Panel Functions 4.1 Functions of LCD and Lamps 4-2 4.2 Functions of Control Panel Keys 4-3 4.3 Navigating the Control Panel Menus 4-4 4.4 Menu Structure 4-6 4.5 Status Menu 4-7 4.6 Job Library 4-8 4.7 Job Accounting 4-10 4.8 Paper Menu 4-11 4.9 Interface Menu 4-14 4.10 PS Menu ...
Page 61 - Functions of Control Panel Keys
Chapter 4 Control Panel Functions 4-3 4.2 Functions of Control Panel Keys The control panel buttons allow you to access and navigate menus, and also as-sist you in recovering from printer errors. The table below explains the func-tions of the eight pushbuttons. Error START/STOP key Push this button ...
Page 62 - Navigating the Control Panel; MENU; when other options are installed.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 4-4 4.3 Navigating the Control Panel Menus When you press the MENU button on the control panel, you enter the printer’s menu system. At that point, the first line of the display contains the text “ Menu ”, indicating that you are in the ...
Page 65 - STATUS; button to enter the Status Menu.
Chapter 4 Control Panel Functions 4-7 4.5 Status Menu In addition to the main menus listed above, the printer also provides a status menu that allows you to view the current printer settings. Push the STATUS button to enter the Status Menu. Status Menu Tray 1 Media Size Media Type Level Tray 2 (Opti...
Page 66 - Press the MENU button on the control panel.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 4-8 4.6 Job Library 1. Press the MENU button on the control panel. 2. Press the NEXT button until the text “ Job Library ” is shown on the sec- ond line of the display. 3. Press the SELECT button to enter the Job Library menu. 4. Press t...
Page 68 - Press the; button on the control panel.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 4-10 4.7 Job Accounting The Job Accounting Menu provides access to functions and settings related to this feature. Use the following procedure to enter the Job Accounting Menu to change the settings or access the functions: 1. Press the ...
Page 69 - Paper Menu; NEXT
Chapter 4 Control Panel Functions 4-11 4.8 Paper Menu Note: It is important in order to maximize the life and reliability of both the printer and consumables that the media type setings in the menu matches the type of media which is present in the tray. In addition some media types cannot be fed fro...
Page 85 - Please contact your dealer for more information on this feature.
Chapter 4 Control Panel Functions 4-27 4.15 Date/Time Menu (option) Note: This menu selection will only appear if the Real Time Clock Option has been installed. Please contact your dealer for more information on this feature. The Date/Time Menu provides access to the printer settings that are relate...
Page 88 - DIMM has been installed.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 4-30 4.17 FLASH Menu Note: This menu selection will only appear if an optional hard disk drive or Flash DIMM has been installed. See “Installing DRAM Memory DIMMS” for more details. The FLASH Menu provides access to the printer settings ...
Page 89 - compact flash has been installed. See
Chapter 4 Control Panel Functions 4-31 4.18 DISK Menu Note: This menu selection will only appear if an optional hard disk drive or compact flash has been installed. See “ User Flash, Compact Flash and Hard Disk Options” for more details. The Disk Menu provides access to the printer settings that are...
Page 92 - About this Chapter
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5-2 5.1 About this Chapter This chapter describes the procedures for installation of DRAM Memory DIMMs, Flash, Compact Flash and the Hard Disk Options and describes how to use the extended features associated with these options. Instruct...
Page 93 - Installing DRAM Memory DIMMS; Ensure that the printer power switch is set to the OFF [
Chapter 5 Extended Features 5-3 5.2 Installing DRAM Memory DIMMS 1. Ensure that the printer power switch is set to the OFF [ O ] position. 2. Disconnect the power cord from the wall outlet. 3. Remove 2 screws from the top and bottom edge of the controller bracket and gently pull bracket towards you ...
Page 94 - chasis. Reinsert screws removed in Step 3 procedure.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5-4 5. Reinstall the controller, being sure to insert into the black plastic guide rails and gentley push the controller into position until flush with the printer chasis. Reinsert screws removed in Step 3 procedure. 6. Connect the power...
Page 95 - Hard Disk Options; starting this installation procedure.
Chapter 5 Extended Features 5-5 5.3 User Flash, Compact Flash and Hard Disk Options 1. Carefully review the safety precautions in the front of this guide before starting this installation procedure. 2. Ensure that the printer power switch is set to the OFF [ O ] position. Dis- connect the power cord...
Page 96 - identified as “Hard Disk/Compact Flash”. Align the hard disk/compact
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5-6 4. Hard Disk/Compact Flash Installation: Locate the area of the controller identified as “Hard Disk/Compact Flash”. Align the hard disk/compact flash within the designated connector opening and gently push in to ensure the hard disk ...
Page 97 - Using the Hard Disk Option and User Flash
Chapter 5 Extended Features 5-7 5.3.1 Using the Hard Disk Option and User Flash DIMM Module This section discusses the available control panel menus when the Hard Disk or User Flash option is installed. Power-on files and the storage of files on the Hard Disk and User Flash option are also discussed...
Page 98 - Operator Panel MENU Structure
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5-8 Operator Panel MENU Structure When the Hard Disk/Compact Flash or User Flash option is installed, the printer control panel menu structure is enhanced as shown in the following table. The shaded areas denote additional features and s...
Page 99 - Using the Disk Menu
Chapter 5 Extended Features 5-9 Using the Disk Menu Manipulation of files stored on the hard disk option can be accomplished using the Disk Menu. Print This selection will read the selected file from the Hard Disk and print it as if it were being received from one of the input ports. Delete This sel...
Page 100 - Flash Summary; Device Names and Priority; SearchOrder; PostScript Operators
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5-10 Flash Summary This selection will print a page containing information about the FLASH SIMM including a list of all the current existing files and directories. Using the FLASH SIMM or Hard Disk Option as a PostScript Device In order ...
Page 101 - Device Parameter Sets; StartupMode
Chapter 5 Extended Features 5-11 z initializedisk z dosysstart z setdosysstart Device Parameter Sets When installed, a device parameter set will be supported for either or both FLASH SIMM and hard disk options. The parameter sets can be referenced using the device names %flash% or %disk0% . Each par...
Page 102 - Start; Power-on Files Defined
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5-12 Each time the printer is powered on, if the StartupMode parameter is set to 1, either or both the optional storage devices will be searched for a file called Sys/ Start , a file named Start in a path called Sys . If this file is fou...
Page 103 - Accounting; PostScript - Windows 2000 and Windows XP (using non Adobe driver); Collating Feature
Chapter 5 Extended Features 5-13 5.4 Collating, Saved Jobs and Job Accounting The features discussed in this section are designed to work with the Hard Disk or Compact Flash Option. However, if no Hard Disk Option is installed, but a User Flash Option is installed, these features will utilize the Us...
Page 105 - Saved Jobs Feature
Chapter 5 Extended Features 5-15 Saved Jobs Feature You can create saved jobs using the drivers that support this feature. The drivers that support this feature are as follows: z PCL - Windows XP and 2000 z PostScript - Windows 2000 and Windows XP (using non Adobe driver) To enable the saved job fea...
Page 106 - If using the PCL driver select; Print; storage enabled in set up printer properties.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5-16 If using the PCL driver select Print , Preferences , Options , Job Storage Set- tings . If the box is greyed out check that you have enabled Hard Drive and Job storage enabled in set up printer properties.
Page 107 - Working with Saved Jobs
Chapter 5 Extended Features 5-17 Working with Saved Jobs There are two ways to work with Saved Jobs. One is through the front panel menus, the other is through the printer web pages. Front Panel Access The Job Library Menu provides access to the printer settings that are related to the optional Hard...
Page 110 - Please see “Accessing the Printer Web Page” on page 5-25 for more; Front Panel Access
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5-20 5.4.1 Job Accounting Feature The printer supports a job accounting feature which will store certain information about each print job received by the printer. There are two ways to work with this feature. One is through the front pan...
Page 111 - Using the Custom Paper Size
Chapter 5 Extended Features 5-21 5.5 Using the Custom Paper Size Feature Use the front panel to select the correct custom size paper for Tray 1. Within the Paper menu, Media Size/Type , Tray 1, you first need to turn auto sense to off, then set the width and height of the paper to be used. Then sele...
Page 113 - Custom Page size and Microsoft; WINDOWS NT
Chapter 5 Extended Features 5-23 5.6 Custom Page size and Microsoft Word, Word 2000, and Word 2003 When you specify a PostScript custom page size in the Paper Size box in the advanced printer properties for a supported printer, the custom size setting appears to be ignored if you have configured Mic...
Page 114 - On a Windows 2000 and XP computer, occasionally the newly created
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 5-24 WINDOWS 2000 and XP z In CONTROL PANEL, double-click PRINTERS . z Right-click the printer you want to select and then click PROPERTIES . z On the GENERAL tab, click PREFERENCES . z On the PAPER QUALITY tab, click ADVANCED, and then ...
Page 115 - Accessing the Printer Web Page
Chapter 5 Extended Features 5-25 5.7 Accessing the Printer Web Page You can access the printer web page by going to the internet browser and typing the IP address of your network printer (http://IP ADDRESS). You can directly access the printer control panel on the web and it allows you to view and c...
Page 123 - Control Panel LCD Messages
Chapter 6 Troubleshooting and Maintenance 6-3 6.1 Control Panel LCD Messages LCD Message (Line 1) LCD Message (Line 2) Cause of Error Message Required Action TONER Y MISSING – SEE NOTE 1 REPLACE TONER Yellow toner cartridge is missing. Install Yellow toner cartridge. If cartridge is already installe...
Page 126 - Notes on media removal
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-6 6.2 Media Jams If a media jam occurs in the printer, the LCD message in the control panel dis-plays the location of the jam. Take actions according to the message. Notes on media removal z You can resolve the media jam only by carefu...
Page 127 - Determining Media Jam Locations by LCD; Paper Jam
Chapter 6 Troubleshooting and Maintenance 6-7 6.2.1 Media Jam Locations 6.2.2 Determining Media Jam Locations by LCD Messages When media jam has occurred, the LCD on the control panel shows a message. Determine the locations of the jam according to the message and diagram above. c Type of Error d Lo...
Page 128 - Removal Procedure for JAM-A; Determine the target paper tray
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-8 z “JAM-A Tray, Rear”: A media jam has occurred between the feeder and the transfer belt. To resolve the jam, remove the paper tray and open the back cover of the printer. z “JAM-B Rear”: A media jam has occurred near the transfer bel...
Page 129 - If JAM-A occurs often
Chapter 6 Troubleshooting and Maintenance 6-9 If JAM-A occurs often If JAM-A occurs often, check out the cause and take necessary actions according to the table below. 2. Carefully pull the jammed media toward yourself. X Do not forcibly pull the media when it is not likely to come out. X Look into ...
Page 130 - Removal Procedure for JAM-B
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-10 Removal Procedure for JAM-B CAUTION! During and immediately after printing , avoid touching the fuser unit and the area around it because they remain hot enough to cause burns. Turn off the printer and wait for 30 minutes or more. A...
Page 131 - Support the back cover as you push
Chapter 6 Troubleshooting and Maintenance 6-11 3. Support the back cover as you push it forward until it locks.
Page 132 - If JAM-B occurs often
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-12 If JAM-B occurs often If JAM-B occurs often, check out the cause and take necessary actions according to the table below. Item Possible cause Action Page Back cover The back cover is not firmly shut. Open the back cover and close it...
Page 133 - Removal Procedure for JAM-C; Keep the top cover fully open.
Chapter 6 Troubleshooting and Maintenance 6-13 Removal Procedure for JAM-C The procedure for resolving JAM-C instructs you, after removing the first jammed sheet, to search for more sheets. There may be cases when a few sheets of media remain inside the printer. In some circumstances, for example wh...
Page 134 - Remove the jammed media by pull-; The toner on the media is not; Return the two green release levers.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-14 4. Remove the jammed media by pull- ing it down from the fuser unit. X The toner on the media is not fixed. Pay attention not to soil your hands and clothes. X Do not touch the transfer belt. Otherwise, the print quality may be degr...
Page 135 - If JAM-C occurs often
Chapter 6 Troubleshooting and Maintenance 6-15 If JAM-C occurs often If JAM-C occurs often, check out the cause and take necessary actions according to the table below. Item Possible cause Action Page Back cover The back cover is not firmly shut. Open the back cover and close it again. – Inside of t...
Page 136 - Removal Procedure for JAM-D; Hold the grip of the duplex cover,; Look into the opening and fully
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-16 Removal Procedure for JAM-D The procedure for resolving JAM-D instructs you, after removing the first jammed sheet, to search for more sheets. There may be cases when a few sheets of media remain inside the printer. In some circumst...
Page 137 - The toner on the paper is not
Chapter 6 Troubleshooting and Maintenance 6-17 4. Pull the lever on the Back cover to unlock the back cover, and open the back cover supporting it until it has hinged fully back. Keep the back cover fully open. 5. Remove the jammed media. X The toner on the paper is not fixed. Pay attention not to s...
Page 138 - If JAM-D occurs often
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-18 If JAM-D occurs often If JAM-D occurs often, check out the cause and take necessary actions accord-ing to the table below. Item Possible cause Action Page Duplex cover The duplex cover is not firmly shut. Open the duplex cover and c...
Page 139 - Removal Procedure for JAM-E
Chapter 6 Troubleshooting and Maintenance 6-19 Removal Procedure for JAM-E The procedure for resolving JAM-E instructs you, after removing the first jammed sheet, to search for more sheets. There may be cases when a few sheets of media remain inside the printer. In some circumstances, for example wh...
Page 140 - If JAM-E occurs often
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-20 If no jammed media can be found in steps (3): Open the back cover according to the removal procedure for JAM-C, and find out the jammed media (Page 6-13). If JAM-E occurs often If JAM-D occurs often, check out the cause and take nec...
Page 141 - Actions on Print Quality Problems
Chapter 6 Troubleshooting and Maintenance 6-21 6.3 Actions on Print Quality Problems Below are given some possible print problem and possible cures. z Overall print is lighter than normal print, fill area on graphics show blank areas, white stripes appear in the printout, or small characters or hair...
Page 148 - Cleaning the printer to ensure; Ensure that the printer is powered off before cleaning.; Print quality check list; Notes on replacing the belt cartridge; Do not touch the photosensitive belt.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-28 6.4 Cleaning the printer to ensure good print quality and reliable media feed Note: It is important when following this section to start at the beginning and read and follow it all the way through. Throughout this section it is reco...
Page 149 - Cleaning procedure; Removing the belt cartridge
Chapter 6 Troubleshooting and Maintenance 6-29 Cleaning procedure z Removing the belt cartridge 1. Turn off the printer. 2. Open the front cover and pull the 4 developers out about an inch. Open the top cover and leave it fully open throughout this work. 3. Push the 2 green levers in to the unlock p...
Page 151 - Cleaning the belt cartridge contacts
Chapter 6 Troubleshooting and Maintenance 6-31 Cleaning the belt cartridge contacts Clean the electrical contacts, as shown below, on the left hand side of both the printer and belt using a dry lint free cotton cloth. Cleaning the toner cartridge contacts Clean the electrical contacts, as shown belo...
Page 152 - Cleaning the scanner glass, printer inside and transfer belt
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-32 Cleaning the scanner glass, printer inside and transfer belt cleaning roller If there are vertical white lines on all the colors down the page then it is likely that the laser windows has become contaminated with toner. If this is t...
Page 153 - Clean the black laser cover using a dry lint free cotton cloth.
Chapter 6 Troubleshooting and Maintenance 6-33 Clean the transfer belt cleaning roller contact on the left hand side of the printer using a dry lint free cloth. Clean the area below the transfer belt cleaning roller using a dry lint free cotton cloth. Be careful not to touch the transfer belt. Clean...
Page 154 - Cleaning the laser windows; Open the laser window cover.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-34 Cleaning the laser windows Open the laser window cover. Clean the along the laser windows with a dry lint free cloth. Close the laser window cover. Re-insert the following: z Transfer belt cleaning roller. The roller should be facin...
Page 155 - Replacing the Belt cartridge
Chapter 6 Troubleshooting and Maintenance 6-35 z Replacing the Belt cartridge 1. With the photosensitive belt facing front, slide the belt cartridge into the printer along the guide for the lock lever. 2. Pull the green levers out to lock the unit. 3. Close the top cover ensuring that you keep holdi...
Page 156 - Cleaning the transfer roller
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-36 Cleaning the transfer roller Cleaning for reliable media feed 1. Remove the duplex unit if fit- ted to allow easier access. 2. Open the back cover. 3. Clean the transfer roller by rotating it at the ends and cleaning along its lengt...
Page 157 - Cleaning the registration roller
Chapter 6 Troubleshooting and Maintenance 6-37 Cleaning Pick up roller (1) Cleaning the registration roller 4. Clean the large diameter pickup, by rotating the white plastic roller on the left hand side of the roller and clean along its length with a lint free dry cloth. 5. Clean the registration ro...
Page 158 - Cleaning the paper exit rollers
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-38 Cleaning the paper exit rollers Cleaning Pick up roller (2) 6. Clean the 4 exit rollers in the upper part of the rear cover rotate the gear on the right hand side to allow cleaning of entire roller. Clean using a lint free dry cloth...
Page 159 - Checking for new printer drivers; Loading new drivers; Procedure for removing printer drivers
Chapter 6 Troubleshooting and Maintenance 6-39 6.5 Checking for new printer drivers If you still have a problem it would be worth checking on our web site to see if there are any later drivers available to try. Loading new drivers If new drivers are available it is important that the old drivers are...
Page 161 - Actions on Abnormal Printer; The printer is not fed power
Chapter 6 Troubleshooting and Maintenance 6-41 6.6 Actions on Abnormal Printer Operation Take appropriate actions on printer troubles according to symptoms. The printer is not fed power Impossible to print Possible cause Action Page The main power switch is not turned on. Turn on the main power swit...
Page 162 - Printing is slow; Printing a document with a
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 6-42 * Also see “Chapter 5 Extended Features”. Printing is slow Lo cal conn ection The USB cable is not con- nected. Make sure that the USB cable is connected. 2-23 The printer’s control panel is set not to use the USB port. Ensure that ...
Page 163 - Replacing Consumables
7-1 Chapter 7 Replacing Consumables and Replacable Parts 7.1 Consumables 7-2 7.2 Replacing Consumables 7-4 7.3 Periodical Replacement Parts 7-14
Page 164 - Toner cartridges; The initial toner cartridges supplied with the
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 7-2 7.1 Consumables The printer has the following consumables. z Toner cartridges – Black (K) (Part No. 043 339)– Yellow (Y) (Part No 043 338)– Magenta (M) (Part No. 043 337)– Cyan (C) (Part No. 043 336) z Belt cartridge (Part No. 043 34...
Page 165 - Fuser unit; The approximate schedule for replacing the fuser
Chapter 7 Replacing Consumables and Replacable Parts 7-3 z Fuser unit (Part No. 230 V: 043 342 110 V: 043 343) The approximate schedule for replacing the fuser unit based on A4 print size, 5% coverage of indi- vidual toner colors, and continuous print is when 60,000 pages are printed.
Page 166 - Do not incinerate the toner cartridge. Sparks may be generated,
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 7-4 7.2 Replacing Consumables 7.2.1 Replacing the Toner Cartridge Replace the toner cartridge according to the procedure below. CAUTION! Do not incinerate the toner cartridge. Sparks may be generated, causing burns.Take care not to spill...
Page 167 - Panel operation after replacing the toner cartridge
Chapter 7 Replacing Consumables and Replacable Parts 7-5 Panel operation after replacing the toner cartridge 4. Peel off the tape, and remove the protector for the toner cartridge from the right. Do not lose the protector because it is necessary for transporting the printer. 5. Slide the toner cartr...
Page 169 - Do not touch the photosen-
Chapter 7 Replacing Consumables and Replacable Parts 7-7 3. Remove the belt cartridge by holding the black handle. 4. Remove the two shipping pins from the new belt cartridge. 5. Remove the protective sheet for the belt cartridge. Pay attention to the following: X Do not touch the photosen- sitive b...
Page 170 - Panel operation after replacing the belt cartridge
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 7-8 Panel operation after replacing the belt cartridge 1. Ensure that “Ready” is displayed on the LCD. 2. Press the MENU key. Press the NEXT key until “System Menu” appears. 3. Press SELECT key. Press the NEXT key until “Reset Belt Life”...
Page 171 - Do not incinerate the waste toner pack. Sparks may be generated,; To prevent waste toner
Chapter 7 Replacing Consumables and Replacable Parts 7-9 7.2.3 Replacing the Waste Toner Pack Replace the waste toner pack according to the procedure below. CAUTION! Do not incinerate the waste toner pack. Sparks may be generated, causing burns.Take care not to spill any toner. If toner gets into yo...
Page 172 - Close the front cover securely
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 7-10 5. Close the front cover securely by pushing it until it locks. Waste toner pack
Page 173 - The fuser unit and the area around it are hot during and; Wait for more than
Chapter 7 Replacing Consumables and Replacable Parts 7-11 7.2.4 Replacing the Fuser Unit Replace the fuser unit according to the procedure below. CAUTION! The fuser unit and the area around it are hot during and immediately after using the printer. If you touch them, you may be burned. Turn off the ...
Page 174 - Panel operation after replacing the fuser unit
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 7-12 Panel operation after replacing the fuser unit 7. Pull out the tension release piece (orange colored), if fit- ted, provided on the left and right side of fuser unit. 8. Close and support the back cover until it locks into place. Po...
Page 175 - Notes on discarding the Consumables; Do not incinerate toner cartridges and waste toner packs. Sparks
Chapter 7 Replacing Consumables and Replacable Parts 7-13 7.2.5 Notes on discarding the Consumables Follow a method for disposing of and sorting such articles if the method is spec-ified by municipal bylaws. If you entrust a commercial processor with the han-dling of consumables as industrial wastes...
Page 176 - Periodical Replacement Parts; Transfer Belt cleaner replacement; Be careful of the serrated edges on the unit.
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 7-14 7.3 Periodical Replacement Parts Some of the component parts of the printer, which become worn or deteriorat-ed according to the amount of usage (or ellapsed time of use) must be periodi-cally replaced at the expense of the printer'...
Page 178 - The following are packed for the supplies of the paper feeder.; Two Metal stoppers
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 8-2 8.1 Paper feeder 8.1.1 Packed Supplies The following are packed for the supplies of the paper feeder. If some of the supplies are missing or damaged, contact your sales representa-tive. z Paper feeder unit (with Paper cassette) z Two...
Page 179 - Always have more than two persons work together to carry the
Chapter 8 Options 8-3 8.1.2 Before Installing to the Printer Since the paper feeder is installed at the bottom of the printer, you must posi-tion the printer so that you are able to install the paper feeder in it. CAUTION! Always have more than two persons work together to carry the printer to preve...
Page 183 - The contents of the package are as follows.
Chapter 8 Options 8-7 8.2 Duplex unit 8.2.1 Packed Supplies The contents of the package are as follows. If any component is missing or damaged, contact your dealer. z Duplex unit
Page 184 - Make sure the following before installing the duplex unit.; Installing Area
TallyGenicom Intelliprint 8008N Color Laser Printer User Guide 8-8 8.2.2 Before Installing to the Printer Make sure the following before installing the duplex unit. Installing Area To operate the printer smoothly with the duplex unit installed, install the printer where the picture below shows. The ...
Page 189 - Index