Page 2 - Acknowledgements
Hewlett-Packard Companynotices The information contained in thisdocument is subject to change withoutnotice.All rights reserved. Reproduction,adaptation, or translation of thismaterial is prohibited without priorwritten permission of Hewlett-Packard,except as allowed under copyrightlaws.The only war...
Page 3 - Contents
Contents 1 Welcome ................................................................................................................4 2 Special features ....................................................................................................5 3 Get started ...................................
Page 6 - Welcome
1 Welcome To find an answer to a question, select one of the following topics: ● Special features ● Get started ● Connect to the printer ● Print photos ● Print photos from a digital camera ● Print other documents ● Printing tips ● Printer software ● Maintenance ● Troubleshooting ● Optional accessori...
Page 7 - Special features
2 Special features Congratulations! You have purchased an HP Deskjet printer that is equipped with severalexciting features: ● Built-in networking capabilities : Connect to either a wired or a wireless network without using an external print server. ● Ink-backup mode : Use ink-backup mode to continu...
Page 8 - Get started; Printer features
3 Get started ● Printer features ● Buttons and lights ● Paper trays ● Photo/envelope feeder ● Print cartridges ● Ink-backup mode ● Automatic paper-type sensor For a description of the optional accessories, see the optional accessories page . Printer features The printer has several features to make ...
Page 9 - Optional accessories
1 Print cartridges 2 Automatic paper-type sensor (not illustrated) 3 Ink-backup mode (not illustrated) 1 Rear USB port 2 Wired Ethernet port Optional accessories Automatic Two-SidedPrinting Accessory (optional) 250-Sheet Plain PaperTray (optional) Auto Two-Sided Print Accessorywith Small Paper Tray ...
Page 10 - Power button and light
Buttons and lights Use the printer buttons to turn the printer on and off, cancel a print job, restart a job,operate in Quiet mode, and set up a wireless connection with SecureEasySetup. Theprinter lights give you visual cues about the status of the printer. 1 Power button and light2 Print Cancel bu...
Page 11 - Resume button
for three seconds. When the printer is manually turned off, the printer uses less than onewatt of power. Note Energy consumption can be prevented by turning the printer power off, and then disconnecting the end of the printer power cord from the electricalsource. Print Cancel button Pressing the Pri...
Page 12 - PictBridge lights; Paper trays; In tray
1. The left status light represents the tri-color print cartridge, which is installed in theleft side of the print cartridge cradle.– The light is on and solid when the tri-color print cartridge is low on ink. – The light flashes when the tri-color print cartridge needs to be serviced. 2. The right ...
Page 13 - Out tray
1 In tray Slide the paper guides firmly against the edges of the media on which you are printing. 1 Paper-width guide2 Paper-length guide Out tray Printed pages are deposited in the Out tray. 1 Out tray2 Photo/envelope feeder Use the photo/envelope feeder to print single envelopes, small photos, and...
Page 14 - Photo/envelope feeder
To prevent paper from falling out of the Out tray, fully pull out the Out-tray extension. Ifyou are printing in the Fast Draft mode, unfold the Out-tray extension stop.Do not unfold the Out-tray extension stop when printing on legal paper. 1 Out-tray extension2 Out-tray extension stop After the prin...
Page 15 - Photos
1 Photo/envelope feeder Envelopes Follow these steps to use the photo/envelope feeder for single envelopes:1. Insert the envelope into the photo/envelope feeder with the side to be printed onfacing down and the flap to the left. 2. Push the envelope into the printer as far as it will go without bend...
Page 16 - Postcards
3. Slide the photo/envelope feeder forward as far as it will go. 4. Print the photo . Postcards Follow these steps to use the photo/envelope feeder to print a single postcard:1. Insert the postcard into the photo/envelope feeder with the side to be printed onfacing down. 2. Gently push the postcard ...
Page 17 - Print cartridges; Note; Use print cartridges; Everyday printing; Quality color photos; Replace print cartridges
Print cartridges Four print cartridges can be used with the printer. 1 Black print cartridge2 Tri-color print cartridge3 Photo print cartridge4 Gray photo print cartridge Note The availability of print cartridges varies by country/region. Use print cartridges The print cartridges can be used in the ...
Page 18 - Supplies; Ink-backup mode output
1 Selection number label ● Printer documentation: For a list of print cartridge selection numbers, see thereference guide that came with the printer. ● HP Printer Utility: Open the HP Printer Utility and then select the Supplies pane. If a print cartridge runs out of ink, the printer can operate in ...
Page 19 - Automatic paper-type sensor; Caution
Automatic paper-type sensor The HP automatic paper-type sensor detects the paper in the printer, and then selectsoptimal print settings for that media. The result is fewer mouse clicks to start printing,and automatic optimal print quality on plain, photo, brochure and other high-qualitypapers. The s...
Page 20 - Connect to the printer; USB; Change the printer from a USB connection to a network connection; Connection Type
4 Connect to the printer ● Wireless networking ● Wired Ethernet networking ● Connecting a digital camera ● USB ● Bluetooth wireless printing USB The printer connects to the computer with a universal serial bus (USB) cable. For instructions about connecting the printer with a USB cable, see the setup...
Page 21 - To change a USB connection to an Ethernet connection; Wireless networking basics
To change a USB connection to an Ethernet connection 1. Unplug the USB connection from the back of the printer. 2. Connect an Ethernet cable from the Ethernet port on the back of the printer to anavailable Ethernet port on the router, switch, or access point. 3. Insert the printer software CD in the...
Page 22 - Access points; Wireless network examples
802.11a is an emerging wireless networking technology that operates in the 5 GHzfrequency band and offers communication speeds similar to those of 802.11g. The printercannot communicate with 802.11a devices over a wireless connection.If you have an 802.11a wireless network, you can use an Ethernet c...
Page 24 - Wireless network settings; Wireless profiles; Wireless security; Reduce interference in a wireless network
Note An ad hoc network is available if you do not have an access point. However, it provides little flexibility, a low level of network security, and slowernetwork performance than with an access point. For a wireless ad hoc setup, you need to manually turn on the wireless radio. Switch between 802....
Page 25 - Printing; Ad hoc networks
● Keep the wireless devices away from large metal objects, such as filing cabinets,and other electromagnetic devices, such as microwaves and cordless telephones,as these objects can disrupt radio signals. ● Keep the wireless devices away from large masonry structures and other buildingstructures as ...
Page 26 - Mixed wired and wireless networks
Mixed wired and wireless networks Wireless devices often exist on a largely wired network.In this case, a WAP is connected to the main network by an Ethernet cable plugged into the WAP's WAN port. The WAP acts as the go-between for the wired devices and thewireless devices. The wired devices communi...
Page 29 - Add security to the network
1 Network name equals "network_1"2 Network name equals "network_2" Wireless security The printer can be configured for several wireless security options depending on the typeof wireless network of which the printer is part. Infrastructure networks ● WPA ● WEP ● Open System Ad hoc net...
Page 30 - Authentication and encryption; Types of authentication
Authentication and encryption Wireless security is a complex and developing topic. This page gives a brief overview ofthe basics involved in making a wireless network secure.In the simplest terms, wireless security involves two strategies: authentication andencryption.A wireless security method, suc...
Page 34 - Open system
1. Open the printer's embedded Web server (EWS) . 2. Click the Networking tab. 3. Under Connection , click Wireless (802.11) . 4. Click the Advanced tab. 5. Under Network Settings , select Infrastructure or Ad Hoc , and then click WEP encryption . 6. Select the authentication method from the Authent...
Page 35 - Wireless Status light; State of the Wireless Status light
1 SecureEasySetup button See the setup guide that came with the printer for instructions on how to useSecureEasySetup. Wireless Status light The Wireless Status light indicates the status of the printer's internal wirelesscommunications radio. State of the Wireless Status light Printer status On Abl...
Page 36 - Network light; Status of the icon; Wireless radio
Report Page button Use the Report Page button to do the following: ● Print an HP Report page ● Reset the printer to the factory default settings 1 Report Page button Network light The Network light illuminates when the printer is connected to: ● An Ethernet network ● An active wireless network ● An ...
Page 38 - HP Report page
3. Press the SES button twice (two presses within 3 seconds). The wireless radio (and the Wireless Status light ) will turn on and stay on. 4. Close the top cover. Note Ad hoc connections are now possible if the printer's wireless radio is in ad hoc mode. Press the Report Page button and verify on t...
Page 42 - Configure Bluetooth settings on a network printer; Bluetooth
Use the printer's EWS to do the following: ● Check the printer's status. ● Adjust the printer's networkconfiguration. ● Check estimated ink levels in the printcartridges. ● View network statistics. ● Configure the printer's wireless security settings . ● Configure Bluetooth settings . ● Visit HP's W...
Page 43 - Reset the printer to the factory default settings
Parameter Description Device Address The hardware address of the Bluetooth device. Note You cannot change this address. If the Bluetooth device is not plugged into the printer, themessage There is no Bluetooth Device present is displayed. Device Name The device name assigned to the printer so that o...
Page 44 - Networking glossary
Also, resetting the printer to its factory default settings erases the embedded Web server (EWS) administrator password. Resetting the printer to its factory default settings might require you to reinstall the printersoftware. Additionally, you will also have to reconfigure the printer's security se...
Page 48 - Wired Ethernet networking
wWEP : Wired Equivalent Privacy (WEP) provides security by encrypting data sent over radio waves from one wireless device to another wireless device. WEP encodes the datasent across the network making the data unintelligible to eavesdroppers. Only devicesthat share the same WEP settings as the print...
Page 49 - Ethernet basics; Cables
● Network light ● Reports page ● Embedded Web server (EWS) Other information: ● Resetting the printer to the factory default settings ● Troubleshooting ● Glossary Ethernet basics The printer's built-in Ethernet feature allows you to connect the printer directly to a 10/100 Base-T Ethernet network wi...
Page 50 - What you need for a wired network
Devices on a network communicate with one another using a "language" called a protocol . The printer is designed to operate on networks that use a popular protocol called TCP/IP . IP address Each device on a network identifies itself with a unique IP address. Most networks usea software tool...
Page 51 - Ethernet network examples; Shared Internet connection with a router acting as a gateway
connector) is wider and thicker and always has eight contacts on the end. A phoneconnector has between two and six contacts. ● A desktop computer or laptop with either a wired or wireless connection to the routeror access point. ● Shared Internet access (recommended) such as cable or DSL. Ethernet n...
Page 52 - Install the printer on an Ethernet network
Caution HP does not recommend this configuration. If possible, use a gateway to manage the network's Internet access in order to limit exposure to viruses andguard against unwanted entry. Ethernet network without an Internet connection In this example, the network devices are connected to a hub . De...
Page 53 - Install the printer software; Previous installations
Note The printer's wireless radio is disabled when a Ethernet cable is connected to the printer. 5. Do one of the following: State of the Linklight Task On Go to step 6. Off Repeat steps 2 through 4. If the lights are still off, verify thefollowing items:– The printer is powered on. – The network hu...
Page 54 - Ethernet lights
Software installation Follow these steps to install the printer software on the computer:1. Close all applications running on the computer. 2. Insert the printer software CD in the computer's CD-ROM drive. 3. Follow the onscreen instructions. On the Connection Type screen, select Wired Network . 4. ...
Page 55 - State of the printer; Bluetooth wireless printing
State of the Activitylight State of the printer Off Not receiving or transmitting data over the Ethernetconnection. Bluetooth wireless printing Use an optional HP Bluetooth Wireless Printer Adapter to print images from mostBluetooth devices to the printer without a cable connection. Simply insert th...
Page 56 - Connect the HP Bluetooth Wireless Printer Adapter to the printer; If the Bluetooth device requires the address of the printer; If the Bluetooth device displays the name of the printer; Configure Bluetooth settings; If your printer is not connected to a network; Bluetooth Settings; Apply
Connect the HP Bluetooth Wireless Printer Adapter to the printer 1. Insert the HP Bluetooth Wireless Printer Adapter into the front USB port of the printer. 1 Front USB port 2. Some Bluetooth devices exchange device addresses when they communicate witheach other and establish a connection. Also, som...
Page 58 - High
Option Description range before it can send a print job to the printer. Deselectthe check box for the printer not to require a passkey. ● EWS : Select one of the following options: – Low : The printer does not require a passkey. Any Bluetooth device within range can print to it. – High : The printer...
Page 59 - Print photos; Print borderless photos; Guidelines
5 Print photos The printer software offers several features that make printing digital photos easier andimprove photo quality.Learn how to perform the following tasks: ● Print a borderless photo . ● Print a photo with a border . ● Use HP Real Life technologies to touch up photos. ● Use the photo pri...
Page 61 - Print photos with a border; Prepare to print
Print photos with a border Follow these instructions to print photos with a white border. Guidelines ● For high-quality results, use a photo print cartridge in combination with the tri-color print cartridge. ● For maximum fade resistance, use HP Premium Plus Photo Paper. ● Open the file in a softwar...
Page 62 - HP Real Life technologies
1 Small photos 2 Large photos Note Some panoramic paper sizes might extend beyond the edge of the In tray. 7. For small photos, replace the Out tray. For large photos, lower the Out tray. Print 1. Open the Page Setup dialog box, and then select the following settings: – Paper Size : The appropriate ...
Page 63 - Photo print cartridge
Open HP Real Life technologies Follow these steps to open HP Digital Photography Real Life technologies:1. Open the Print dialog box. 2. Select the Real Life Digital Photography pane. Use HP Real Life technologies Choose from the following items: ● Adaptive Lighting : Adjust the exposure in dark are...
Page 64 - Maximum dpi; Color options
Use the photo print cartridge 1. Open the Print dialog box. 2. Select the Paper Type/Quality pane. 3. Choose the appropriate photo paper type in the Paper Type menu. 4. In the Quality menu, select Normal , Best , or Maximum dpi . 5. Select any other print settings that you want, and then click Print...
Page 65 - Advanced color management; Gray photo print cartridge
5. Adjust the Saturation , Brightness , and Color Tone to affect how overall colors are printed. 6. Adjust the Cyan , Magenta , Yellow , and Black sliders to specify the level of each color that is used in printing. 7. Select any other print settings that you want, and then click Print . Advanced co...
Page 66 - Store and handle photo paper
Install the gray photo print cartridge To install the gray photo print cartridge, remove the black print cartridge from the printer,and then install the gray photo print cartridge in the compartment on the right of the printcartridge cradle.For more information, see the print cartridge installation ...
Page 67 - Handling; Save money when printing photos; Normal; Best
Handling ● Always hold photo paper by its edges. Fingerprints on photo paper can reduce printquality. ● If the corners of the photo paper curl more than 10 mm (0.4 inch), flatten the paperby putting it in the storage bag, and then gently bending it in the opposite directionof the curl until the pape...
Page 68 - Use a PictBridge camera; PictBridge printing
6 Print photos from a digital camera Learn how to print photos directly from a digital camera. ● Use a PictBridge camera ● Use a Bluetooth camera phone Use a PictBridge camera With a PictBridge-enabled camera, you do not need a computer to print digitalphotographs. Just plug the camera into the prin...
Page 70 - Use a Bluetooth camera phone; Print photos from a Bluetooth camera; Display
Use a Bluetooth camera phone If you have a camera phone with Bluetooth wireless technology, you can purchase an optional HP Bluetooth Wireless Printer Adapter and print from the camera using a Bluetooth wireless connection. Print photos from a Bluetooth camera 1. Verify that the printer is turned on...
Page 71 - Print other documents; Printing tips; Printer software
7 Print other documents E-mail Letters Documents Envelopes Brochures Greeting cards Postcards Transparencies Labels Index cards Banners Iron-on transfers CD/DVD tattoos Printing tips : Minimize the cost and effort while maximizing the quality of the printouts with printing tips . Printer software : ...
Page 72 - Letters
6. Lower the Out tray. Print 1. If necessary, open the Page Setup dialog box and set the paper size, scaling, and orientation options. 2. Open the Print dialog box. 3. Select the Paper Type/Quality pane. 4. In the Paper Type pull-down menu, click Automatic or Plain Paper . 5. Select the following pr...
Page 73 - Documents
3. Select the Paper Type/Quality pane. 4. In the Paper Type pull-down menu, click Automatic or Plain Paper . 5. Select the following print settings as appropriate:– Print quality – Paper source 6. Select any other print settings that you want, and then click Print . Documents Guidelines ● Save paper...
Page 75 - Brochures
Print 1. If necessary, open the Page Setup dialog box and set the paper size, scaling, and orientation options. 2. Open the Print dialog box. 3. Select the Paper Type/Quality pane. 4. In the Paper Type pull-down menu, click Automatic or Plain Paper . 5. Select any other print settings that you want,...
Page 76 - Greeting cards
Print brochures with borders 1. If necessary, open the Page Setup dialog box and set the paper size, scaling, and orientation options. 2. Open the Print dialog box. 3. Select the Paper Type/Quality pane, and then specify the following settings: – Source : Upper tray – Paper Type : The appropriate br...
Page 78 - Transparencies
Print 1. Open the Page Setup dialog box, and then select the following settings: – Paper Size : The appropriate card size – Orientation : The appropriate orientation Note To print a borderless card, click the borderless photo size that matches the card size. 2. Click OK . 3. Open the Print dialog bo...
Page 79 - Labels
Print 1. If necessary, open the Page Setup dialog box and set the paper size, scaling, and orientation options. 2. Open the Print dialog box. 3. Select the Paper Type/Quality pane, and then specify the following settings: – Source : Upper tray – Paper Type : Automatic or the appropriate transparency...
Page 80 - Index cards and other small media
2. Click OK . 3. Open the Print dialog box. 4. Select the Paper Type/Quality pane, and then specify the following settings: – Source : Upper tray – Paper Type : Automatic or Plain paper 5. Select any other print settings that you want, and then click Print . Index cards and other small media If the ...
Page 82 - Banners
Print 1. If necessary, open the Page Setup dialog box and set the paper size, scaling, or orientation options. 2. Click OK . 3. Open the Print dialog box. 4. Select the Paper Type/Quality pane, and then specify the following settings: – Source : Upper tray – Paper Type : Automatic , or select Specia...
Page 84 - Paper Type; Source
3. Select the Paper Type/Quality pane, and then specify the following settings: – Paper Type : HP CD/DVD Tattoo Note Selecting this paper type automatically results in a mirrored image. – Source : Upper tray 4. Select any other print settings that you want, and then click Print . Chapter 7 82 HP Des...
Page 85 - General everyday printing
8 Printing tips Save time ● Use the 250-Sheet Plain Paper Tray Accessory to reload the printer less often. ● Set the order that the pages print. ● Print collated copies . Save money ● Print multiple pages on a single sheet of paper . ● Print a two-sided document . ● Use HP Everyday Photo Paper to sa...
Page 86 - Set the page order; Print collated copies; Print multiple pages on a single sheet of paper
– Best : Provides high-quality printing. – Maximum dpi : Provides the highest quality printing, but requires longer to print than Best and requires a large amount of disk space. 4. Select any other print settings that you want, and then click Print . Set the page order The page order determines the ...
Page 87 - Select a paper type; Select a paper source
3. In the Pages per Sheet menu, select the number of pages that you want to appear on each sheet of paper. 4. In the Layout Direction menu, select the relevant option for arranging the pages on a single sheet. 5. If you want a border to appear around each page image, select the border type fromthe B...
Page 88 - Automatic two-sided printing
In tray 250-Sheet Plain PaperTray Accessory Auto Two-Sided PrintAccessory with SmallPaper Tray Follow these steps to select a paper source:1. Open the Print dialog box. 2. Select the Paper Type/Quality pane. 3. In the Source drop-down list, click one of the following options: – Upper tray : Prints f...
Page 89 - Resize a document; Scale
Book binding Tablet binding 3. Select any other print settings that you want, and then click Print . After the first side of the page is printed, the printer pauses while the ink dries. Afterthe ink is dry, the paper is pulled back into the duplexer and the reverse side of thepage is printed. Note D...
Page 90 - Print settings; Page Setup dialog box; Print dialog box
9 Printer software ● Print settings ● Manage the printer (Mac OS X 10.3 and later) ● Manage the printer (Mac OS X 10.2) ● View and change the status of a print job (Mac OS X 10.3 and later) ● View and change the status of a print job (Mac OS X 10.2) Print settings The printer is controlled by softwa...
Page 94 - Maintenance; Install print cartridges; Print cartridge combinations
10 Maintenance ● Install print cartridges ● Set the auto-off feature ● Align the print cartridges ● Calibrate color ● Automatically clean print cartridges ● Print a test page ● View estimated ink levels ● Maintain the printer body ● Remove ink from your skin and clothing ● Manually clean print cartr...
Page 97 - Warning; Set the auto-off feature; Power Management; Align the print cartridges
8. Push down on the print cartridge latch until it snaps closed. 9. Close the printer cover.The printer automatically prints a calibration page. For information about storing print cartridges, see Maintain print cartridges . For information about recycling empty print cartridges, see Print cartridge...
Page 98 - Print a test page
1. Load Letter or A4 plain, white paper in the In tray. 2. Open the HP Printer Utility . 3. Click Align the Print Cartridges . 4. Click Align , and then follow the onscreen instructions. Calibrate color Perform a color calibration if the colors in photos that are printed with the photo print cartrid...
Page 99 - Maintain the printer body; Remove ink from your skin and clothing; Surface; Manually clean print cartridges; Gather cleaning supplies
Note If the print cartridges were used before being installed in the printer, the estimated ink levels will not appear on the Estimated Ink Levels tab. The Estimated Ink Level tab also contains print cartridge ordering information. To viewthis information, click the Print Cartridge Information butto...
Page 100 - Prepare to clean; Maintain print cartridges; Store print cartridges
Prepare to clean 1. Open the printer cover. 2. Wait until the print cartridge cradle moves to the right side of the printer and is idleand quiet. 3. Remove the print cartridges and place them on a piece of paper, with the copperstrips facing up. Caution Do not leave the print cartridges outside the ...
Page 103 - Troubleshooting; Ethernet problems; Printer does not print
11 Troubleshooting ● Ethernet problems ● Wireless communication problems ● Printer does not print ● Paper jam ● Paper problems ● Paper mismatch ● Printer is stalled ● Print cartridge problems ● Photos do not print correctly ● PictBridge problems ● Bluetooth printing problems ● Banners do not print c...
Page 105 - Wireless communication problems; Check the Wireless Status light
If you still cannot access the printer's EWS, then follow these steps:1. Print an HP Report page . 2. Find the printer's IP address . 3. Launch the Internet browser. Note Use Microsoft Internet Explorer 5.0 or higher, Netscape 4.75 or higher, or Safari 1.0 or higher. 4. Enter the printer's IP addres...
Page 106 - Wireless Status light is on
State of the Wireless Status light Task Off Verify the following: ● An Ethernet cable is not connected to the printer. Connecting an Ethernetcable to the printer automaticallyturns off the wireless radio. Unplugthe cable. ● The printer is plugged in. Wireless Status light is on If the Wireless Statu...
Page 110 - Check the print queue; If the printer still does not print; Paper jam; Resume
Check the print queue The printer will not print if a print job is stalled in the print queue. To resolve a print jobthat is stalled in the queue, check the status of the print queue for either Mac OS X 10.3 or Mac OS X 10.2 . If the printer still does not print 1. Select the topic below that best d...
Page 111 - Paper problems; Printer does not feed paper
6. If the paper jam cannot be removed from the back of the printer, raise the printercover, remove the paper jam from the front of the printer, and then lower the cover. Caution Remove the paper jam carefully as it is possible to damage the printer when removing paper from the front. 7. Turn on the ...
Page 112 - Printer prints on multiple sheets at once; Paper mismatch; Printer is stalled
Out-of-paper message If an out-of-paper message is displayed, follow these guidelines . Paper jam For information about clearing a paper jam, see the paper jam page. Printer prints on multiple sheets at once If the printer prints on multiple sheets at once, follow these guidelines . Printer prints o...
Page 113 - Print cartridge problems; Incorrect print cartridge
numbers are listed in the reference guide that came with the printer or at www.hp.com/support . If there are no loose or broken parts, follow these steps:1. Check for and remove any obstacles, such as packing tape or materials, that preventthe print cartridges from moving back and forth. 2. Make sur...
Page 114 - Print cartridge problem message; Print cartridge is in the wrong slot message
If the Print Cartridge Status light continues to flash, visit HP Technical Support at www.hp.com/support . Print cartridge problem message If you receive a message about a problem with one of the print cartridges, follow thesesteps:1. Raise the printer cover and remove the print cartridge that was n...
Page 115 - Photos do not print correctly
Note To easily identify the correct side of the cradle in which to install the print cartridge, match the symbol on the print cartridge with the symbol above the printcartridge cradle. Photos do not print correctly Reload the paper tray 1. Place the photo paper in the In tray with the side to be pri...
Page 116 - Part of the photo is faded; Fading occurs on the edges of a photo; Fading occurs near the edges of a photo
If light or dark horizontal lines appear on photos, follow this procedure:1. Clean the print cartridges. 2. Reprint the photo. 3. If horizontal lines still occur, align the print cartridges . 4. Reprint the photo. Part of the photo is faded If part of the photo is faded, follow these guidelines . Pa...
Page 117 - PictBridge problems; Images in a connected digital camera do not print
If fading occurs approximately 25 to 63 mm (1.0 to 2.5 inches) from the edge of a photo,try the following solutions:If fading occurs approximately 25 to 63 mm (1.0 to 2.5 inches) from the edge of a photo,install a photo print cartridge and a tri-color print cartridge in the printer. PictBridge probl...
Page 118 - Bluetooth printing problems
State of the lights Task Connection light is on and the Error lightflashes twice The camera has requested anunsupported command. Bluetooth printing problems Bluetooth device cannot find the printer Try one of the following solutions: ● Make sure the HP Bluetooth Wireless Printer Adapter is plugged i...
Page 119 - Banners do not print correctly; Print quality is poor
resolution cameras, such as those found in wireless phones, might not have high enoughresolution to produce a high-quality print. The image printed with borders The printing application installed on the device with Bluetooth wireless technology mightnot support borderless printing. Contact the vendo...
Page 120 - Print is faded; Blank pages print; Too much or too little ink appears on the page
Print is faded ● Verify that neither of the print cartridges is low on ink . If a print cartridge is low on ink, consider replacing the print cartridge. For the correctpart numbers, see the reference guide that came with the printer. ● Verify that a black print cartridge is installed.If the black te...
Page 121 - Document is misprinted; Problems with borderless documents
Too much or too little ink appears on the page Follow these steps to adjust the ink density:1. Open the Print dialog box. 2. Select the Paper Type/Quality pane. 3. Click the Ink tab. 4. Move the Ink Density slider toward Light or Heavy . 5. Move the Dry Time slider toward More . 6. Click Print . Doc...
Page 122 - Streaks appear in a light portion of a photo; Horizontal lines appear on a photo; Image is printed at an angle
Streaks appear in a light portion of a photo If streaks appear in a light portion of a photo, approximately 63 mm (2.5 inches) from oneof the long edges of the photo, try the following solutions:If streaks appear in a light portion of a photo, approximately 63 mm (2.5 inches) from oneof the long edg...
Page 124 - Photo has an unwanted border; For most paper types
Verify that photo paper is not curled. If the photo paper is curled, place the paper in aplastic bag and gently bend it in the opposite direction of the curl until the paper lies flat.If the problem persists, then use photo paper that is not curled.For instructions about preventing photo paper from ...
Page 125 - For photo paper with a tear-off tab; Error messages; Out of paper message; Problem with the print cartridge message
For photo paper with a tear-off tab If the border appears below the tear-off tab, remove the tab. If the border appears above the tear-off tab: ● Align the print cartridges . ● Verify that no problem exists with the source image. For example, if you are printinga scanned image, verify that the image...
Page 126 - Printer lights are on or flashing
Print cartridge carriage is stalled message Follow these steps if the printer stalls while you are printing a document. Paper detected does not match paper size or type selected message If you receive an error message about a paper mismatch, it indicates that the paper sizeor type selected in the so...
Page 128 - Document prints slowly
If the light continues to flash, replace the print cartridge . All lights are flashing The printer might need to be restarted.1. Press the Power button to turn off the printer, and then press the Power button to restart the printer.Proceed to step 2 if the lights continue to flash. 2. Press the Powe...
Page 130 - Accessories
12 Accessories The following optional accessories are available to be used with the HP printer. Automatic Two-SidedPrinting Accessory 250-Sheet Plain PaperTray Auto Two-Sided PrintAccessory with SmallPaper Tray If an accessory is not included with the printer, it can be purchased separately from ana...
Page 131 - Install the duplexer
The duplexer only supports certain paper types. For a list of supported paper types, seethe duplexer specifications . Learn how to install the duplexer. Use the duplexer to print a two-sided document automatically. Follow these tips to solve automatic two-sided printing problems . Install the duplex...
Page 132 - Automatic two-sided printing problems
Automatic Two-Sided Printing Accessory Auto Two-Sided Print Accessory with Small Paper Tray The two-sided printing accessories only support certain paper types. For a list ofsupported paper types, see the documentation that came with the accessory.If a two-sided printing accessory is not attached to...
Page 133 - Option for two-sided printing cannot be selected
3. Remove any paper inside the printer. 4. Open the duplexer. 5. Remove any paper from inside the duplexer. 6. Close the duplexer, and then re-attach the duplexer to the printer. Option for two-sided printing cannot be selected The printer driver cannot sense the duplexer until a print job is sent t...
Page 134 - Automatic Two-Sided Printing Accessory specifications
Only one side of the page prints when the two-sided printing option is enabled Verify that the following conditions exist: ● The correct print options are set in both the printer software and the software program that you are using. ● The photo paper is not curled, if you are printing on two-sided p...
Page 135 - Install the 250-Sheet Plain Paper Tray Accessory
● A5: 148 x 210 mm ● B5: 182 x 257 mm Cards: ● 127 x 203 mm (5 x 8 in) ● 102 x 152 mm (4 x 6 in) ● A6: 105 x 148.5 mm ● Hagaki: 100 x 148 mm ● L size: 89 x 127 mm 250-Sheet Plain Paper Tray The 250-Sheet Plain Paper Tray Accessory expands the paper capacity of the printer to400 sheets. It is useful ...
Page 136 - Load the 250-Sheet Plain Paper Tray Accessory; Two parts
4. Gently place the printer on top of the paper tray. Load the 250-Sheet Plain Paper Tray Accessory Follow these instructions to load the 250-Sheet Plain Paper Tray Accessory. Two parts The 250-Sheet Plain Paper Tray Accessory has two parts. 1 Base2 Lower tray The lower tray has three size adjusters...
Page 138 - Use the 250-Sheet Plain Paper Tray Accessory
Note To print on legal-sized paper, set the paper-width guide to LTR . 4. Set the paper-length guide by pulling it until the arrow lines up with the paper size. 1 Align the arrows Note To print on legal-sized paper, pull the paper-length guide all the way out. Load paper Follow these steps to load p...
Page 139 - 50-Sheet Plain Paper Tray Accessory specifications; Auto Two-Sided Print Accessory with Small Paper Tray
Note The 250-Sheet Plain Paper Tray Accessory is not available in all countries/ regions. Follow these steps to use the 250-Sheet Plain Paper Tray Accessory:1. Open the Print dialog box. 2. Select the Paper Type/Quality pane. 3. In the Source drop-down list, click Lower tray . 250-Sheet Plain Paper ...
Page 140 - Install the Auto Two-Sided Print Accessory with Small Paper Tray
● Postcards and other small media can be printed on two sides automatically whenthey are fed from the rear tray. ● Photo paper and envelopes can be printed on one side by using the small paper tray. ● Print two-sided documents automatically . If the Auto Two-Sided Print Accessory with Small Paper Tr...
Page 141 - Print postcards
2. Insert the accessory into the back of the printer until both sides snap into place. Note Do not press the buttons on either side of the accessory when installing it into the printer. Use the buttons only when removing theaccessory from the printer. Print postcards Guidelines ● Use only cards that...
Page 143 - Print small photos
Configure the printer to feed paper from the accessory Follow these steps to configure the printer to feed paper from the accessory:1. Press and hold down the Report Page button. 2. While holding down the Report Page button, press the Cancel button twice. 3. Release the Report Page button. After con...
Page 144 - Print envelopes
3. Release the paper lever. 4. Slide the paper-width guide against the edge of the photo paper. Print 1. Open the Page Setup dialog box, and then select the following settings: – Paper Size : The appropriate paper size Note To print a borderless photo, select a borderless photo paper size. – Orienta...
Page 145 - Paper Size
Guidelines ● Avoid using envelopes that have the following qualities:– Have clasps or windows – Have thick, irregular, or curled edges – Are shiny or embossed – Are wrinkled, torn, or otherwise damaged ● Align the envelope edges before inserting them in the rear tray. ● Do not exceed the maximum cap...
Page 147 - Paper size changes when the two-sided printing option is selected
5. Tilt the Small Paper Tray forward and open the lower door of the accessory. 1 Tilt the Small Paper Tray2 Open the lower door 6. Remove any paper that is inside the accessory. 7. Close the accessory, and then secure the back lever to close the accessory. 8. Re-attach the accessory to the printer. ...
Page 150 - Paper; HP bt400 Bluetooth Wireless Printer Adapter
13 Supplies ● Paper ● USB cables ● Accessories ● Print cartridges Note The availability of supplies and accessories varies by country/region. Paper To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HPIron-On Paper, or HP Greeting Cards, go to www.hp.com . Choose a country...
Page 151 - Specifications; Printer specifications
14 Specifications ● Printer specifications Printer specifications See the reference guide that came with the printer for complete printer specifications,including this information: ● Types, sizes, and weights of paper and other printing media that can be used withthe printer ● Print speeds and resol...
Page 152 - Environmental information; Environmental statement; Reduction and elimination; Recycling; Replacement parts and consumables
15 Environmental information ● Environmental statement ● Print cartridge recovery Environmental statement Hewlett-Packard continuously improves the design processes of its deskjet printers tominimize the negative impact on the office environment and on the communities whereprinters are manufactured,...
Page 153 - Recycling information for the European Union; Energy consumption; Energy consumption in standby mode:; Print cartridge recovery
Recycling information for the European Union Important recycling information for our customers in the European Union: To preserve the environment, this product must be recycled after its useful life as requiredby law. The symbol below indicates that this product may not be disposed in the generaltra...