HP 6940 series - Manual

3 Get started ● Printer features ● Buttons and lights ● Paper trays ● Photo/envelope feeder ● Print cartridges ● Ink-backup mode ● Automatic paper-type sensor ● Quiet mode For a description of the optional accessories, see the optional accessories page . Printer features The printer has several feat...

when printing from the camera. If the camera is not PictBridge-compatible or is not inPictBridge mode, the amber Error light flashes. Paper trays The printer has two paper trays: In tray The In tray holds paper or other media. 1 In tray Slide the paper guides firmly against the edges of the media on...

3. Slide the photo/envelope feeder forward as far as it will go. 4. Print the postcard . Print cartridges Four print cartridges can be used with the printer. 1 Black print cartridge2 Tri-color print cartridge3 Photo print cartridge4 Gray photo print cartridge Note The availability of print cartridge...

Exit ink-backup mode Install two print cartridges in the printer to exit ink-backup mode.For instructions about installing a print cartridge, see the print cartridge installation page. Automatic paper-type sensor The HP automatic paper-type sensor detects the paper in the printer, and then selectsop...

4 Connect to the printer ● Wired Ethernet networking ● Connecting a digital camera ● USB ● Bluetooth wireless printing USB The printer connects to the computer with a universal serial bus (USB) cable. Thecomputer must be running Windows 98 SE or later to use a USB cable. For instructions about conne...

Wired Ethernet networking For setup information, click one of the following options: ● Ethernet basics ● What you need for a wired network ● Install the printer on an Ethernet network For a description of the printer's Ethernet feature, click one of the following options: ● Ethernet lights ● Report ...

1 RJ-45 plug Network communicationTCP/IP Devices on a network communicate with one another using a "language" called a protocol . The printer is designed to operate on networks that use a popular protocol called TCP/IP . IP address Each device on a network identifies itself with a unique IP ...

has a different connector. An Ethernet cable connector (also called an RJ-45connector) is wider and thicker and always has eight contacts on the end. A phoneconnector has between two and six contacts. ● A desktop computer or laptop with either a wired or wireless connection to the routeror access po...

This example looks similar to the first example. However, in this example, the networkdevices are connected to a hub , rather than a router . The hub is directly connected to the Internet. Caution HP does not recommend this configuration. If possible, use a gateway to manage the network's Internet a...

Note Do not plug the Ethernet cable into a port labeled WAN, Uplink, or Internet. 4. Connect the Ethernet cable to the Ethernet port on the back of the printer. 5. Do one of the following: State of the Link light Task On Go to step 6. Off Repeat steps 2 through 4. If the lights are still off, verify...

Software installation Follow these steps to install the printer software on the computer:1. Close all applications running on the computer. 2. Insert the printer software CD in the computer's CD-ROM drive. 3. Follow the onscreen instructions. On the Connection Type screen, select Wired Network . 4. ...

State of the Activitylight State of the printer Off Not receiving or transmitting data over the Ethernet connection. Report Page button Use the Report Page button to do the following: ● Print an HP Report page ● Reset the printer to the factory default settings 1 Report Page button Network light The...

Status of the icon Status of the printer networkconnection Off Not connected to an Ethernet network. HP Report page The HP Report page supplies useful information about the printer's wired and front USB port connections. Print an HP Report page To print an HP Report page, verify that the printer is ...

● Check estimated ink levels in the printcartridges. ● View network statistics. ● Configure Bluetooth settings . ● Visit HP's Web site for supportinformation and to purchase supplies. Caution It is recommended that the printer and the computers that use it be on the same subnet . Printer installatio...

Parameter Description Device Address The hardware address of the Bluetooth device. Note You cannot change this address. Device Name The device name assigned to the printer so that otherBluetooth devices can identify it. Passkey A 4-digit value that the user must enter in order to print usingBluetoot...

Networking glossary numbers 10/100 Base-T : A technical term for Ethernet. 10/100 refers to the speed at which the Ethernet network functions. 10 indicates 10 megabits per second (Mb/s) for normalEthernet, and 100 indicates 100 Mb/s for Fast Ethernet. aAutoIP : A process by which a device on a netwo...

Bluetooth wireless printing Use an optional HP Bluetooth Wireless Printer Adapter to print images from mostBluetooth devices to the printer without a cable connection. Simply insert the Bluetoothadapter (also known as a dongle ) into the front USB port of the printer and print from a Bluetooth devic...

Configure Bluetooth settings The method to configure Bluetooth settings for the printer depends on whether the printeris connected to a network. If your printer is not connected to a network Note If your printer is not connected to a network, you will need a USB cable to configure the Bluetooth sett...

Option Description selected, only sending devices that have stored the printer'sBluetooth device address can discover and use the printer. ● EWS : Select one of the following options: – Visible to All : Any Bluetooth device within range can print to the printer. – Not Visible : Only Bluetooth device...

5 Print photos The printer software offers several features that make printing digital photos easier andimprove photo quality.Learn how to perform the following tasks: ● Print a borderless photo . ● Print a photo with a border . ● Use HP Real Life technologies to touch up photos. ● Use the photo pri...

Note For maximum dpi quality, go to the Paper/Quality tab, and then click Maximum dpi in the Print quality drop-down list. – Paper type : An appropriate photo paper type – Paper size : An appropriate borderless photo paper size – Orientation : Portrait or Landscape 5. Set the HP Real Life technologi...

HP Real Life technologies HP Real Life technologies make it easy for you to get better photos. Automatic red-eyeremoval and adaptive lighting to enhance detail in shadows are just a few of thetechnologies included. Open HP Real Life technologies Follow these steps to open the HP Real Life technologi...

Install the photo print cartridge To install the photo print cartridge, remove the black print cartridge from the printer, andthen install the photo print cartridge in the right side of the print cartridge cradle. Note To protect a print cartridge when it is not in the printer, follow these storage ...

Advanced color settings Use the Advanced color settings dialog box to adjust how printed colors appear in thephotos.Adjusting these settings causes the printed colors to differ from the colors that appearon the computer monitor.To specify advanced color settings, follow these steps:1. Open the Print...

The gray photo print cartridge can be purchased separately if it is not included with theproduct. Install the gray photo print cartridge To install the gray photo print cartridge, remove the black print cartridge from the printer,and then install the gray photo print cartridge in the compartment on ...

Storage ● Keep unused photo paper in a plastic bag. Store the packaged photo paper on a flatsurface in a cool place. ● When you are ready to print, remove only the paper that you plan to use immediatelyfrom the plastic bag. When you have finished printing, return any unused photopaper to the plastic...

6 Print photos from a digital camera Learn how to print photos directly from a digital camera. ● Use a PictBridge camera ● Use a Bluetooth camera phone Use a PictBridge camera With a PictBridge-enabled camera, you do not need a computer to print digitalphotographs. Just plug the camera into the prin...

Check the documentation that came with the camera to ensure that the camera supportsPictBridge.Follow these steps to print photos from a PictBridge-compatible camera:1. Verify that the printer is turned on. 2. For small photos, remove the Out tray. For large photos, raise the Out tray. Removeall of ...

7 Print other documents E-mail Letters Documents Envelopes Brochures Greeting cards Postcards Transparencies Labels Index cards Booklets Posters Banners Iron-on transfers CD/DVD tattoos Printing tips : Minimize the cost and effort while maximizing the quality of the printouts with printing tips . Pr...

6. Lower the Out tray. Print 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the What do you want to do? drop-down list, click General everyday printing or Fast/economical printing , and then specify the following print settings: – Paper type : Automatic or Plai...

6. Lower the Out tray.Do not extend the Out-tray extension stop when printing on legal paper. Print 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the What do you want to do? drop-down list, click Presentation printing , and then specify the following print set...

To print multiple envelopes, follow these steps:1. Verify that the printer is turned on. 2. Remove the Out tray, and then remove all paper from the In tray. 3. Slide the paper-width guide all the way to the left, and then pull out the paper-lengthguide. 4. Place the envelopes in the In tray, as far ...

4. Select the following print settings as appropriate:– Print quality – Print In grayscale – Print on both sides 5. Select any other print settings that you want, and then click OK . Use the What's This? help to learn about the features that appear in the Printer Properties dialog box. Greeting card...

Print 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: – Size is : An appropriate card size – Type is : Automatic or an appropriate card type – Source is : Upper tray – Print quality : Normal or Best 3. Select any other print s...

3. In the What do you want to do? drop-down list, click Presentation printing , and then specify the following print settings:– Paper type : Automatic or an appropriate transparency film – Paper size : An appropriate paper size – Paper source : Upper tray 4. Select the following print settings as ap...

Print Note If the software program includes a label printing feature, follow the instructions that are provided with the software program. Otherwise, follow theinstructions below. 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the What do you want to do? drop-d...

7. Replace the Out tray. Print 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: – Size is : An appropriate card size – Type is : An appropriate card type – Source is : Upper tray 3. Select any other print settings that you want...

4. Place plain paper in the In tray, pushing the paper into the printer until it stops. 5. Slide the paper guides firmly against the paper. 6. Lower the Out tray. Print 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the What do you want to do? drop-down list, c...

Print Note If the software program includes an iron-on transfer printing feature, follow the instructions that are provided with the software program. Otherwise, followthe instructions below. 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following pr...

8 Printing tips Save time ● Use the Printing Shortcuts tab. ● Create print task quick sets for documents that you often print. ● Use the 250-Sheet Plain Paper Tray Accessory to reload the printer less often. ● Set the order that the pages print. Save money ● Use Fast/economical printing . ● Print mu...

Note Maximum dpi is available on the Paper/Quality tab. 4. Select any other print settings that you want, and then click OK . Note The print quality options that are available on the Printing Shortcuts tab vary depending on the type of document that you are printing. Set the page order The page orde...

Load paper 1. Load the paper for the body of the document in the In tray . For instructions about loading a specific paper type, go to the printing other documents page, and then select the appropriate document type. 2. Load the paper for the first page on top of the paper stack in the In tray. Prin...

Follow these steps to define a custom paper size:1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab. 3. Click the Custom button. The Custom paper size dialog box is displayed. 4. In the Name drop-down list, click a custom paper size name. 5. Type the paper dimensions in the Wi...

In tray 250-Sheet Plain PaperTray Accessory Auto Two-Sided PrintAccessory with SmallPaper Tray Follow these steps to select a paper source:1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab or the Paper/Quality tab. 3. Find the appropriate drop-down list: Tab Drop-down li...

Use a print task quick set Follow these steps to use a print task quick set:1. Open the Printer Properties dialog box. A Print Task Quick Sets drop-down list is displayed at the top of most tabs. 2. Go to Print Task Quick Sets on any tab where it is displayed. 3. In the drop-down list, click the pri...

4. Select the Automatic check box. 5. Select the Preserve layout check box. 6. Select the Flip pages up check box. 7. Select any other print settings that you want, and then click OK . After the first side of the page is printed, the printer pauses while the ink dries. Whenthe ink is dry, the paper ...

7. Click Continue to print the even-numbered pages. Create a bound two-sided document Select the type of binding that you want for the two-sided document, and then follow thesteps for that binding. Book binding Tablet binding Note Book binding is the most common type of binding. Book binding Follow ...

7. Click Continue to print the even-numbered pages. Tablet binding Follow these steps to print a two-sided document with a tablet binding: 1. Open the Printer Properties dialog box. 2. Click the Finishing tab. 3. Select the following check boxes:– Print on both sides – Preserve layout – Flip pages u...

Landscape 6. Click Continue to print the even-numbered pages. Resize a document Use the printer software for either of these tasks: ● Print a document on a paper size different from the size for which it is formatted. ● Shrink or enlarge text and graphics on the printed page. Print on a different pa...

Shrink or enlarge text and graphics Use this feature to shrink or enlarge printed text and graphics without changing the papersize.Follow these steps to shrink or enlarge text and graphics: 1. Open the Printer Properties dialog box. 2. Click the Effects tab. 3. In the % of normal size box, type the ...

9 Printer software ● Use the Printer Properties dialog box to select printing options. ● Use the What's This? help to learn more about specific print settings. ● Use the Printing Shortcuts tab to specify print settings quickly. ● View the Ink Status window for the approximate ink level of each print...

Note The Ink Status window may not display if the printer is operating over a non-Microsoft configuration. Print cartridge information and ordering For print cartridge information and to link to HP's Web site for ordering print cartridges,click the Print Cartridge Information button. Display the Ink...

10 Maintenance ● Install print cartridges ● Set the auto-off feature ● Align the print cartridges ● Calibrate color ● Automatically clean print cartridges ● Print a test page ● View estimated ink levels ● Maintain the printer body ● Remove ink from your skin and clothing ● Manually clean print cartr...

8. Push down on the print cartridge latch until it snaps closed. 9. Close the printer cover.The printer automatically prints a calibration page. For information about storing print cartridges, see Maintain print cartridges . For information about recycling empty print cartridges, see Print cartridge...

1. Load Letter or A4 plain, white paper in the In tray. 2. Open the printer Toolbox . 3. Click Align the Print Cartridges . 4. Click Align , and then follow the onscreen instructions. Calibrate color Perform a color calibration if the colors in photos that are printed with the photo print cartridge ...

Note If the print cartridges were used before being installed in the printer, the estimated ink levels will not appear on the Estimated Ink Levels tab. The Estimated Ink Level tab also contains print cartridge ordering information. To viewthis information, click the Print Cartridge Information butto...

Prepare to clean 1. Open the printer cover. 2. Wait until the print cartridge cradle moves to the right side of the printer and is idleand quiet. 3. Remove the print cartridges and place them on a piece of paper, with the copperstrips facing up. Caution Do not leave the print cartridges outside the ...

If you store the print cartridge in an airtight plastic container, make sure that the inknozzles are face down but are not in contact with the container. Insert the print cartridge into the print cartridge protector Slide the print cartridge at a slight angle into the protector, and snap it securely...

11 Troubleshooting ● Ethernet problems ● Printer does not print ● Paper jam ● Paper problems ● Paper mismatch ● Printer is stalled ● Print cartridge problems ● Photos do not print correctly ● PictBridge problems ● Bluetooth printing problems ● Banners do not print correctly ● Print quality is poor ●...

Check the printer cable connection If your printer and computer are USB-connected and are not communicating with eachother, try the following: ● Make sure the power cord is firmly connected to the printer and plugged into a poweroutlet. ● Check the USB cable. If you are using an older cable, it migh...

If the Auto Two-Sided Print Accessory with Small Paper Tray isattached to the printer, follow these steps to clear a paper jam Auto Two-Sided Print Accessory with Small Paper Tray . Paper problems Printer does not feed paper Try one or more of the following solutions: ● Reduce the number of sheets i...

Paper weight The printer might print on multiple sheets of paper at once if the paper is under therecommended paper weight. Use paper that is within the recommended specifications.For paper weight specifications, see the reference guide that came with the printer. Paper might be loaded improperly Th...

Caution First, check for any loose or broken parts in the printer. If you find loose or broken parts, go to www.hp.com/support or contact HP. Support phone numbers are listed in the reference guide that came with the printer or at www.hp.com/support . If there are no loose or broken parts, follow th...

1 Remove plastic tape "Print cartridge is in the wrong slot" message If you receive this error message, the print cartridge is installed in the wrong side of theprint cartridge cradle.Always install the tri-color print cartridge in the left print cartridge cradle compartment. Install the bla...

Both a photo print cartridge and a tri-color print cartridge must be installed for colorcalibration. 5. Reprint the photo. 6. If colors continue to appear tinted or incorrect, open the Printer Properties dialog box, click the Color tab, and then click the Advanced color settings button. 7. Adjust th...

Verify that the photo paper is not curled. If the photo paper is curled, place the paper ina plastic bag and gently bend it in the opposite direction of the curl until the paper liesflat. If the problem persists, then use photo paper that is not curled.For instructions about preventing photo paper f...

PictBridge lights are flashing State of the lights Task Connection light and the Error light areflashing The printer has lost connection with thecamera while printing.Check the USB connection. Connection light is on and the Error light isflashing The camera has lost power.Replace the camera batterie...

Banners do not print correctly Check the paper tray ● Unfold and refold the paper when several sheets feed into the printer at one time. ● Confirm that the unattached edge of the banner paper stack is on top and pointinginto the printer. ● Verify that the correct paper for banner printing is in use....

1 Remove plastic tape ● Consider selecting a higher print quality . Blank pages print ● The protective piece of plastic tape might still be attached to the print cartridges.Verify that the plastic tape has been removed from the print cartridges. 1 Remove plastic tape ● The print cartridges might be ...

Note If you increase the ink volume, move the Dry time slider toward More to avoid smearing the ink. 4. Click OK , and then click OK again. Select a specific paper type 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab. 3. In the Type is drop-down list, click an appropriate p...

Problems with borderless documents Borderless printing guidelines When printing borderless photos or brochures, follow these guidelines: ● Verify that the paper size that is specified in the Paper size drop-down list on the Printing Shortcuts tab matches the size of the paper that is loaded in the I...

If fading occurs approximately 25 to 63 mm (1.0 to 2.5 inches) from the edge of a photo,try the following solutions: ● Install a photo print cartridge in the printer. ● Open the Printer Properties dialog box, click the Paper/Quality tab, and then set the Print quality to Maximum dpi . ● Rotate the i...

If the border appears above the tear-off tab: ● Align the print cartridges . ● Verify that no problem exists with the source image. For example, if you are printinga scanned image, verify that the image was not crooked when it was scanned. Error messages Out of paper message If you receive an out of...

2. Slide the paper guides firmly against the edge of the paper. 3. Press the Resume button to continue printing. If the In tray is empty 1. Load paper in the tray. 2. Press the Resume button to continue printing. Printer lights are on or flashing The printer lights indicate the printer status. Power...

2. Press the Power button to turn off the printer. 3. Disconnect the printer power cord from the electrical outlet. 4. Reconnect the printer power cord to the electrical outlet. 5. Press the Power button to turn on the printer. Document prints slowly Multiple software programs are open The computer ...

12 Accessories The following optional accessories are available to be used with the HP printer. Automatic Two-SidedPrinting Accessory 250-Sheet Plain PaperTray Auto Two-Sided PrintAccessory with SmallPaper Tray If an accessory is not included with the printer, it can be purchased separately from ana...

The duplexer only supports certain paper types. For a list of supported paper types, seethe documentation that came with the duplexer. Install the duplexer Follow these steps to attach the duplexer to the printer:1. Push the two latch handles on the printer's rear access door toward each other, andt...

3. In the Print on both sides drop-down list, click Automatically . 4. Select any other print settings that you want, and then click OK . After the first side of the page is printed, the printer pauses while the ink dries. When theink is dry, the paper is pulled back into the duplexer and the revers...

Print Load paper in the printer paper tray, and then follow these steps to print a bookletautomatically:1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab, and then select Two-sided, duplex, printing from the drop-down list. 3. From the Print on both sides drop-down list,...

Binding margin is in the wrong place 1. Open the Printer Properties dialog box. 2. Click the Finishing tab. 3. Verify that the following conditions exist:– Flip pages up is not selected for binding along the side (book binding). – Flip pages up is selected for binding along the top (tablet binding)....

● Hagaki: 100 x 148 mm ● L size: 89 x 127 mm 250-Sheet Plain Paper Tray The 250-Sheet Plain Paper Tray Accessory expands the paper capacity of the printer to400 sheets. It is useful for high-volume printing and for occasions when you want to usethe In tray for special media such as letterhead paper,...

Load the 250-Sheet Plain Paper Tray Accessory Follow these instructions to load the 250-Sheet Plain Paper Tray Accessory. Two parts The 250-Sheet Plain Paper Tray Accessory has two parts. 1 Base2 Lower tray The lower tray has three size adjusters. 1 Paper-width guide2 Paper-width fence3 Paper-length...

4. Insert the lower tray in the base until it locks into place. Use the 250-Sheet Plain Paper Tray Accessory If the 250-Sheet Plain Paper Tray Accessory is not installed on the printer, follow the installation steps . Note The 250-Sheet Plain Paper Tray Accessory is not available in all countries/ r...

Load paper 1. Load the paper for the body of the document in the 250-Sheet Plain Paper TrayAccessory. 2. Load the paper for the first page in the In tray. Guidelines The 250-Sheet Plain Paper Tray Accessory is not included with the printer, but can be purchased separately from an authorized HP deale...

Auto Two-Sided Print Accessory with Small Paper Tray The Auto Two-Sided Print Accessory with Small Paper Tray is a hardware device thatcontains a rear tray for small media and a duplexer for two-sided printing on both full-size and small media. ● Postcards and other small media can be printed on two...

Do not discard the rear access door. In order to print, the accessory or the rearaccess door must be attached to the printer. 2. Insert the accessory into the back of the printer until both sides snap into place. Note Do not press the buttons on either side of the accessory when installing it into t...

Configure the printer to feed paper from the accessory Follow these steps to configure the printer to feed paper from the accessory:1. Press and hold down the Report Page button. 2. While holding down the Report Page button, press the Cancel button twice. 3. Release the Report Page button. After con...

3. Set the following options as appropriate:– HP digital photography options – Advanced color settings – Color management – Grayscale quality 4. Click OK to print the photographs. Use the What's This? help to learn about the features that you see in the Printer Properties dialog box. Print envelopes...

13 Supplies ● Paper ● USB cables ● Accessories ● Print cartridges Note The availability of supplies and accessories varies by country/region. Paper To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HPIron-On Paper, or HP Greeting Cards, go to www.hp.com . Choose a country...

14 Specifications ● Printer specifications Printer specifications See the reference guide that came with the printer for complete printer specifications,including this information: ● Types, sizes, and weights of paper and other printing media that can be used withthe printer ● Print speeds and resol...

15 Environmental information ● Environmental statement ● Print cartridge recovery Environmental statement Hewlett-Packard continuously improves the design processes of its deskjet printers tominimize the negative impact on the office environment and on the communities whereprinters are manufactured,...

Recycling information for the European Union Important recycling information for our customers in the European Union: To preserve the environment, this product must be recycled after its useful life as requiredby law. The symbol below indicates that this product may not be disposed in the generaltra...