HP 686784-001 - Manual

7 Illustrated Parts Catalog In This Section Mechanical Components ................................................................................................................ 7 System Components ........................................................................................................

8 HP ProLiant DL560 Server Maintenance and Service Guide System Components Item Description Assembly Part Number Spare Part Number System Components 6 Hot-plug fan, 60 mm 289596-001 310795-001 7 Hot-plug power supply, 550 W 280126-001 300892-001 8 PCI riser cage 313004-001 295012-001 9 Processor ass...

13 Removal and Replacement Procedures In This Section Safety Considerations ................................................................................................................... 14 Preparation Procedures .....................................................................................

14 HP ProLiant DL560 Server Maintenance and Service Guide You need the following items for some procedures: • • Torx T-15 screwdriver (provided with the server) Diagnostics Utility • • • • • Safety Considerations Before performing service procedures, review all the safety information. Preventing Ele...

Removal and Replacement Procedures 15 WARNING: To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • • • • Plug the power cord into a grounded (earthed) electric outlet that is easily access...

16 HP ProLiant DL560 Server Maintenance and Service Guide • Power down the server ("Powering Down the Server" on page 16 ). If you must remove a server from a rack or a non-hot-plug component from a server, power down the server. • Remove the server from the rack ("Removing the Server fr...

Removal and Replacement Procedures 17 5. If the server is installed in a rack, locate the server by identifying the illuminated rear UID LED button. 6. Disconnect the power cords. The system is now without power. Extending the Server from the Rack 1. Loosen the thumbscrews that secure the server fac...

18 HP ProLiant DL560 Server Maintenance and Service Guide a. Press the server rail-release latches and slide the server fully into rack. b. Secure the server by tightening the thumbscrews. Removing the Server from the Rack To remove the server from a Compaq branded, telco, or third-party rack: 1. Po...

Removal and Replacement Procedures 19 CAUTION: Do not operate the server for long periods without the access panel. Operating the server without the access panel results in improper airflow and improper cooling that can lead to thermal damage. 1. Power down the server if performing a non-hot-plug in...

20 HP ProLiant DL560 Server Maintenance and Service Guide To replace the component, reverse the removal procedure. Hard Drive Blank To remove the component: CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a b...

Removal and Replacement Procedures 23 Universal Hot-Plug Tape Drive To remove the component: CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To replace the Universal Hot-Plug tape drive, slide the dr...

24 HP ProLiant DL560 Server Maintenance and Service Guide 3. Remove the tape drive blank. a. Reach underneath and squeeze the middle of the tape drive blank (1). b. Pull the blank out of the bay (2). 4. To replace the blank, slide the blank into the bay until it locks into place. Hot-Plug Power Supp...

26 HP ProLiant DL560 Server Maintenance and Service Guide 2. Slide the power supply into the power supply bay. 3. Connect the power cord to the power supply. 4. Route the power cord through the cable management arm or power cord anchor. NOTE: If using the power cord anchor, be sure to leave enough s...

28 HP ProLiant DL560 Server Maintenance and Service Guide CAUTION: Do not operate the server for long periods without the access panel. Operating the server without the access panel results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: For optimum cooling, inst...

Removal and Replacement Procedures 29 5. Remove the front bezel. To replace the component, reverse the removal procedure. Front Fan Module To remove the component: 1. Power down the server ("Powering Down the Server" on page 16 ). 2. Extend or remove the server from the rack ("Extending ...

Removal and Replacement Procedures 31 Battery-Backed Write Cache Enabler Bracket To remove the component: 1. Power down the server ("Powering Down the Server" on page 16 ). 2. Extend or remove the server from the rack ("Extending the Server from the Rack" on page 17 , "Removing t...

32 HP ProLiant DL560 Server Maintenance and Service Guide Battery-Backed Write Cache Enabler To remove the component: 1. Power down the server ("Powering Down the Server" on page 16 ). 2. Extend or remove the server from the rack ("Extending the Server from the Rack" on page 17 , ...

Removal and Replacement Procedures 33 1. Power down the server ("Powering Down the Server" on page 16 ). 2. Extend the server from the rack, if applicable ("Extending the Server from the Rack" on page 17 ). 3. Remove the access panel ("Removing the Access Panel" on page 18 )....

Removal and Replacement Procedures 35 Expansion Slot Cover To remove the component: 1. Power down the server ("Powering Down the Server" on page 16 ). 2. Extend or remove the server from the rack ("Extending the Server from the Rack" on page 17 , "Removing the Server from the Rac...

Removal and Replacement Procedures 37 8. Remove the PCI slot release lever. To replace the component, reverse the removal procedure. Power Module To remove the component: 1. Power down the server ("Powering Down the Server" on page 16 ). 2. Extend or remove the server from the rack ("Ext...

Removal and Replacement Procedures 39 DC Converter Module To remove the component: NOTE: You do not have to remove the DC converter module to remove the power module. 1. Power down the server ("Powering Down the Server" on page 16 ). 2. Extend or remove the server from the rack ("Extendi...

40 HP ProLiant DL560 Server Maintenance and Service Guide 6. Remove the DC converter module. Power Button/LED Board To remove the component: 1. Power down the server ("Powering Down the Server" on page 16 ). 2. Extend or remove the server from the rack ("Extending the Server from the Rac...

Removal and Replacement Procedures 43 DIMMs To remove the component: 1. Power down the server ("Powering Down the Server" on page 16 ). 2. Extend or remove the server from the rack ("Extending the Server from the Rack" on page 17 , "Removing the Server from the Rack" on page ...

44 HP ProLiant DL560 Server Maintenance and Service Guide Processor To remove the component: 1. Power down the server ("Powering Down the Server" on page 16 ). 2. Extend or remove the server from the rack ("Extending the Server from the Rack" on page 17 , "Removing the Server fro...

46 HP ProLiant DL560 Server Maintenance and Service Guide CAUTION: To prevent possible server malfunction or damage to the equipment, be sure to completely close the processor locking lever. PPM To remove the component: 1. Power down the server ("Powering Down the Server" on page 16 ). 2. Ex...

Removal and Replacement Procedures 47 Smart Array 5i Plus Memory Module To remove the component: 1. Power down the server ("Powering Down the Server" on page 16 ). 2. Extend or remove the server from the rack ("Extending the Server from the Rack" on page 17 , "Removing the Server...

48 HP ProLiant DL560 Server Maintenance and Service Guide CAUTION: To prevent damage to the memory module during installation, be sure the memory module is fully inserted before pressing down. Battery If the server no longer automatically displays the correct date and time, you may need to replace t...

Removal and Replacement Procedures 49 5. Remove the battery. IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU. To replace the component, reverse the removal procedure. For more informati...

50 HP ProLiant DL560 Server Maintenance and Service Guide 4. Disconnect and remove the SCSI cable. To replace the component, reverse the removal procedure. SCSI Backplane To remove the component: 1. Power down the server ("Powering Down the Server" on page 16 ). 2. Extend or remove the serve...

Removal and Replacement Procedures 51 6. Disconnect cables connected to the SCSI backplane. 7. Remove the SCSI backplane. To replace the component, reverse the removal procedure. Removable Media Tray To remove the component: 1. Power down the server ("Powering Down the Server" on page 16 ).

Removal and Replacement Procedures 53 6. Remove the removable media tray. Peripheral Board To remove the component: 1. Power down the server ("Powering Down the Server" on page 16 ). 2. Extend or remove the server from the rack ("Extending the Server from the Rack" on page 17 , "...

54 HP ProLiant DL560 Server Maintenance and Service Guide 6. Release the peripheral board from the system board. 7. Remove the peripheral board. System Board To remove the component: 1. Power down the server ("Powering Down the Server" on page 16 ).

Removal and Replacement Procedures 57 14. Remove the system board. NOTE: The system board spare kit does not includes DIMMs, processors, PPMs, or the Smart Array 5i memory module. To replace the component, reverse the removal procedure. IMPORTANT: If replacing the system board or clearing NVRAM, you...

58 HP ProLiant DL560 Server Maintenance and Service Guide 2. Remove the rear fan bracket. To replace the component, reverse the removal procedure. Re-Entering the Server Serial Number After you replace the system board or clear NVRAM, you must re-enter the server serial number. 1. During the server ...

61 Diagnostic Tools In This Section Automatic Server Recovery.......................................................................................................... 61 Insight Manager 7 ..................................................................................................................

62 HP ProLiant DL560 Server Maintenance and Service Guide Insight Manager 7 Insight Manager 7 is a Web-based application that allows system administrators to accomplish normal administrative tasks from any remote location, using a Web browser. Insight Manager 7 provides device management capabilitie...

Diagnostic Tools 63 Integrated Lights-Out Technology Integrated Lights-Out is a standard component of selected ProLiant servers that provides server health and remote server manageability. The iLO subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface. Thi...

64 HP ProLiant DL560 Server Maintenance and Service Guide HP recommends using DNS/DHCP with iLO to simplify installation. If DNS/DHCP cannot be used, use the following procedure to disable DNS/DHCP and to configure the IP address and the subnet mask: 1. Restart or power up the server. 2. Press the F...

Diagnostic Tools 65 ProLiant Essentials Rapid Deployment Pack The ProLiant Essentials Rapid Deployment Pack software is the preferred method for rapid, high-volume server deployments. The Rapid Deployment Pack software integrates two powerful products: Altiris eXpress Deployment Server and the ProLi...

66 HP ProLiant DL560 Server Maintenance and Service Guide The ROMPaq utility checks the system and provides a choice (if more than one exists) of available ROM revisions. This procedure is the same for both system and option ROMPaq utilities. For more information about the ROMPaq utility, refer to t...

Diagnostic Tools 67 • • • • • Create and copy standard server configuration scripts using the SmartStart Scripting Toolkit and Configuration Replication Utility. Test server hardware using the Insight Diagnostics Utility. Update the latest system or option ROM using the ROM Update Utility. Install s...

69 Specifications In This Section Server Dimensions and Weight .................................................................................................... 69 Environmental Specifications ....................................................................................................... ...

70 HP ProLiant DL560 Server Maintenance and Service Guide Relative humidity (noncondensing) Operating 10% to 90% Non-operating 5% to 95% NOTE: Storage maximum humidity of 95% is based on a maximum temperature of 45 ° C (113 ° F). Altitude maximum for storage corresponds to a pressure minimum of 70 K...

Specifications 71 Item Description Depth 130 mm (5.1 in) LEDs (front panel) Green = On Read/write capacity per diskette High density 1.44 MB Low density 720 KB Drives supported 1 Drive height One-third height Drive rotation 300 rpm Transfer rate High 500 Kb/s Low 250 Kb/s Bytes/sector 512 Sectors pe...

75 Server Component Identification In This Section Front Panel Components .............................................................................................................. 75 Front Panel LEDs and Buttons ......................................................................................

76 HP ProLiant DL560 Server Maintenance and Service Guide Item Description 1 SCSI hard drive bay 1 (SCSI ID 0) 2 SCSI hard drive bay 2 (SCSI ID 1) 3 Tape drive blank 4 Diskette drive 5 CD-ROM drive in Universal Media Bay Front Panel LEDs and Buttons Item Description Status 1 CD-ROM drive ejector but...

78 HP ProLiant DL560 Server Maintenance and Service Guide Rear Panel Components Item Description Connector Color 1 Slot 1, 64-bit/133-MHz PCI-X, bus 3 N/A 2 Slot 2, 64-bit/100-MHz PCI-X, bus 6 N/A 3 Slot 3, 64-bit/100-MHz PCI-X, bus 6 N/A 4 NIC 1 RJ-45 connector N/A 5 NIC 2 RJ-45 connector N/A 6 Mou...

Server Component Identification 79 Rear Panel LEDs and Buttons Item Description LED Color Status 1 RJ-45 activity LED Green On or flashing = Network activity Off = No network activity 2 RJ-45 link LED Green On = Linked to network Off = Not linked to network 3 Power supply LED Green On = Power turned...

80 HP ProLiant DL560 Server Maintenance and Service Guide System Board Components Item Description Item Description 1 DIMM slots (1-6) 12 Processor socket 4 2 Smart Array 5i Plus Memory Module 13 System power connector 3 PPM slot 4 14 CD-ROM drive system connector 4 PPM slot 3 15 Diskette drive syst...

Server Component Identification 81 NMI Switch The NMI switch allows administrators to perform a memory dump before performing a hard reset. Crash dump analysis is an essential part of eliminating reliability problems, such as hangs or crashes in operating systems, device drivers, and applications. M...

82 HP ProLiant DL560 Server Maintenance and Service Guide Item Description 1 DIMM slot 1A 2 DIMM slot 2A 3 DIMM slot 3B 4 DIMM slot 4B 5 DIMM slot 5C 6 DIMM slot 6C System Maintenance Switch Position Default Function S1 Off Reserved S2 Off Off = System configuration can be changed. On = System confi...

84 HP ProLiant DL560 Server Maintenance and Service Guide System Board LEDs

86 HP ProLiant DL560 Server Maintenance and Service Guide Item LED Description Status 14 PPM 4 failure Amber = PPM failed Off = Normal 15 PPM 3 failure Amber = PPM failed Off = Normal 16 PPM 2 failure Amber = PPM failed Off = Normal 17 PPM 1 failure Amber = PPM failed Off = Normal 18 Fans (1 through...

88 HP ProLiant DL560 Server Maintenance and Service Guide System LED and Color Internal Health LED Color Status Red The minimum fan requirements are not being met. One or more fans have failed or are missing. Online spare memory (Amber) Amber Bank X failed over to the online spare memory bank. SCSI ...

Server Component Identification 89 Hot-Plug SCSI Hard Drive LEDs Item LED Description Status 1 Activity status On = Drive activity Flashing = High activity on the drive or drive is being configured as part of an array. Off = No drive activity 2 Online status On = Drive is part of an array and is cur...

90 HP ProLiant DL560 Server Maintenance and Service Guide Hot-Plug SCSI Hard Drive LED Combinations Activity LED (1) Online LED (2) Fault LED (3) Interpretation On, off, or flashing On or off Flashing A predictive failure alert has been received for this drive. Replace the drive as soon as possible....

Server Component Identification 91 PCI Riser Cage LED Status On = system power connected Off = system power disconnected CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. Remote Manageme...

Server Component Identification 93 Item Description Fan Zone 5 Fan 5 Processor 6 Fan 6 Processor 7 Fan 7 Processor 8 Fan 8 Processor 9 Fan 9 Power supply 10 Fan 10 Power supply NOTE: For information on fan redundancy, refer to "Redundant Hot-Plug Fan Option (on page 93 )." Redundant Hot-Plug...