Page 3 - Contents
Contents 3 Contents Customer self repair ...................................................................................................................... 6 Parts only warranty service .................................................................................................................
Page 6 - Customer self repair
Customer self repair 6 Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identif...
Page 7 - Riparazione da parte del cliente
Customer self repair 7 Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. Facultatif - Pièces pour lesquelles la réparation par le client est facult...
Page 8 - Customer Self Repair
Customer self repair 8 In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un supplemento di costo solo in alcune zone. In caso di necessità si può richie...
Page 9 - ausschließlich für Teile); Reparaciones del propio cliente
Customer self repair 9 defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt HP für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier-/Frachtdienst. Weitere Informationen über das HP Customer Self Repair P...
Page 11 - Reparo feito pelo cliente
Customer self repair 11 Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP. Informatie over Service Partners vindt u op de HP website
Page 16 - Illustrated parts catalog; Mechanical components
Illustrated parts catalog 16 Illustrated parts catalog Mechanical components Item Description Spare part number Customer self repair (on page 6 ) 1 Access panel 610525-001 Mandatory 1 2 Power supply cage 496063-001 Mandatory 1 3 Fan cage 496067-001 Mandatory 1 4 Optical drive cage 496076-001 Mandato...
Page 25 - Removal and replacement procedures; Required tools; Preparation procedures; Power down the server
Removal and replacement procedures 25 Removal and replacement procedures Required tools You need the following items for some procedures: • T-10/T-15 Torx screwdriver (included with the server) • HP Insight Diagnostics software (" HP Insight Diagnostics " on page 82 ) Preparation procedures ...
Page 26 - Extend the server from the rack
Removal and replacement procedures 26 NOTE: If the operating system automatically places the server in Standby mode, omit the next step. 3. Press the Power On/Standby button to place the server in Standby mode. When the server activates Standby power mode, the system power LED changes to amber. IMPO...
Page 27 - Remove the server from the rack; Access the product rear panel; Cable management arm with left-hand swing
Removal and replacement procedures 27 Remove the server from the rack To remove the server from an HP, Compaq branded, telco, or third-party rack: 1. Power down the server (on page 25 ). 2. Extend the server from the rack (on page 26 ). 3. Disconnect the cabling and remove the server from the rack. ...
Page 28 - Cable management arm with right-hand swing
Removal and replacement procedures 28 1. Remove the cable arm retainer. 2. Open the cable management arm. Cable management arm with right-hand swing NOTE: To access some components, you may need to remove the cable management arm. To access the product rear panel components, open the cable managemen...
Page 29 - Safety considerations; Preventing electrostatic discharge
Removal and replacement procedures 29 4. Remove the cable management arm. Safety considerations Before performing service procedures, review all the safety information. Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up t...
Page 30 - HP Trusted Platform Module
Removal and replacement procedures 30 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power cord into a grounded (earthed) electrical outlet that is easily accessib...
Page 31 - Air baffle
Removal and replacement procedures 31 Air baffle To remove the component: CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is ...
Page 32 - PCI riser cage
Removal and replacement procedures 32 o If no full-length expansion boards are installed, remove the full-length expansion board shipping bracket as indicated. o If full-length expansion boards are installed, remove the full-length expansion board shipping bracket as indicated. To replace the compon...
Page 33 - SAS hard drive blank
Removal and replacement procedures 33 2. Extend or remove the server from the rack (" Extend the server from the rack " on page 26 ). 3. Remove the access panel (" Access panel " on page 30 ). 4. If any full-length expansion boards are installed, remove the full-length expansion boar...
Page 34 - Power supply blank
Removal and replacement procedures 34 CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. 1. Determine the status of the...
Page 35 - Hot-plug power supply
Removal and replacement procedures 35 To replace the component, reverse the removal procedure. Hot-plug power supply WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or power supply blank to cool before touching it. CAUTION: To prevent improper cooling and the...
Page 36 - Optical drive
Removal and replacement procedures 36 NOTE: If using the power cord anchor, be sure to leave enough slack in the power cord so that the redundant power supply can be removed without disconnecting the power cord from the primary power supply. 5. Close the cable management arm. 6. Connect the power co...
Page 37 - Optical drive cage
Removal and replacement procedures 37 5. Remove the optical drive. To replace the component, reverse the removal procedure. Optical drive cage To remove the component: CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a compo...
Page 38 - Power supply backplane
Removal and replacement procedures 38 6. Remove the optical drive cage. To replace the component, reverse the removal procedure. Power supply backplane To remove the component: 1. Power down the server (on page 25 ). 2. Remove all power supplies (" Hot-plug power supply " on page 35 ). 3. Ex...
Page 40 - SFF hard drive backplane
Removal and replacement procedures 40 3. Remove the fan. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. To replace the component, reverse ...
Page 41 - SFF hard drive cage
Removal and replacement procedures 41 5. Disconnect all cables from the hard drive backplane. 6. Remove the hard drive backplane. To replace the component, reverse the removal procedure. SFF hard drive cage To remove the component: 1. Power down the server (on page 25 ). 2. Extend or remove the serv...
Page 42 - LFF hard drive backplane
Removal and replacement procedures 42 7. Remove the hard drive cage. To replace the component, reverse the removal procedure. LFF hard drive backplane To remove the component: 1. Power down the server (on page 25 ). 2. Extend or remove the server from the rack (" Extend the server from the rack ...
Page 43 - LFF hard drive cage
Removal and replacement procedures 43 6. Remove the hard drive backplane. To replace the component, reverse the removal procedure. LFF hard drive cage To remove the component: 1. Power down the server (on page 25 ). 2. Extend or remove the server from the rack (" Extend the server from the rack ...
Page 44 - Systems Insight Display
Removal and replacement procedures 44 To replace the component, reverse the removal procedure. Systems Insight Display To remove the component: 1. Power down the server (on page 25 ). 2. Extend the server from the rack (on page 26 ). 3. Remove the access panel (" Access panel " on page 30 )....
Page 45 - Front right bezel
Removal and replacement procedures 45 7. Remove the three T-10 Torx screws, and then detach the front bezel. To replace the component, reverse the removal procedure. Front right bezel To remove the component: 1. Extend or remove the server from the rack (" Remove the server from the rack " o...
Page 46 - Fan cage
Removal and replacement procedures 46 Fan cage To remove the component: 1. Power down the server (on page 25 ). 2. Extend or remove the server from the rack (" Remove the server from the rack " on page 27 , " Extend the server from the rack " on page 26 ). 3. Remove the access panel ...
Page 47 - Expansion slot covers
Removal and replacement procedures 47 To replace the component, reverse the removal steps. When re-installing the fans, press down on the top of each fan to be sure it is seated properly. Expansion slot covers CAUTION: To prevent damage to the server or expansion boards, power down the server and re...
Page 48 - Battery-backed write cache procedures
Removal and replacement procedures 48 o To remove slot covers 2 and 3, lift up on the latch, remove the latch, and then remove the cover. o To remove slot covers 5 and 6, push down on the latch, rotate the latch down, and then remove the cover. Battery-backed write cache procedures Two types of proc...
Page 49 - Removing the cache module
Removal and replacement procedures 49 CAUTION: Do not detach the cable that connects the battery pack to the cache module. Detaching the cable causes any unsaved data in the cache module to be lost. Removing the cache module To remove the component: 1. Power down the server (on page 25 ). 2. Extend ...
Page 51 - Flash-backed write cache procedures; Flash-backed write cache module
Removal and replacement procedures 51 5. Power up the recovery server. A 1759 POST message is displayed, stating that valid data was flushed from the cache. This data is now stored on the drives in the recovery server. You can now transfer the drives (and controller, if one was used) to another serv...
Page 52 - Flash-backed write cache capacitor pack
Removal and replacement procedures 52 8. Open the ejector latches on each side of the cache module connector. Normally, the cache module is ejected from the cache module connector. If the module is not ejected automatically, remove the cache module. 9. If the cache module is connected to a capacitor...
Page 55 - Expansion boards; Half-length expansion board
Removal and replacement procedures 55 o To remove slot covers 5 and 6, push down on the latch, rotate the latch down, and then remove the cover. Expansion boards Half-length expansion board To remove the component: 1. Power down the server (on page 25 ). 2. Extend the server from the rack (on page 2...
Page 56 - Full-length expansion board
Removal and replacement procedures 56 7. Remove the expansion board. To replace the component, reverse the removal procedure. Full-length expansion board To remove the component: 1. Power down the server (on page 25 ). 2. Extend the server from the rack (on page 26 ). 3. Remove the access panel (...
Page 57 - Heatsink
Removal and replacement procedures 57 To replace the component, reverse the removal procedure. Heatsink To remove the heatsink: 1. Power down the server (on page 25 ). 2. Extend the server from the rack (on page 26 ). 3. Remove the access panel (" Access panel " on page 30 ). 4. If full-leng...
Page 59 - Power supply cage assembly
Removal and replacement procedures 59 4. Close and lock the heatsink retaining latches. 5. Install the air baffle (" Air baffle " on page 31 ). 6. If the PCI riser cage was removed, install the PCI riser cage (" PCI riser cage " on page 32 ). 7. Install the access panel (" Access...
Page 60 - Processor
Removal and replacement procedures 60 10. Remove the power supply cage assembly. To replace the component, reverse the removal procedure. Processor CAUTION: To avoid damage to the processor and system board, only authorized personnel should attempt to replace or install the processor in this server....
Page 68 - DIMMs
Removal and replacement procedures 68 8. Close and lock the heatsink retaining latches. 9. Install the air baffle (" Air baffle " on page 31 ). 10. If the PCI riser cage was removed, install the PCI riser cage (" PCI riser cage " on page 32 ). 11. Install the access panel (" Acce...
Page 69 - Battery replacement
Removal and replacement procedures 69 6. Remove the DIMM. To replace the component, reverse the removal procedure. For DIMM configuration information, see the server user guide. Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the ...
Page 70 - System maintenance switch
Removal and replacement procedures 70 7. Remove the battery. To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. System maintenance switch Position Default Functi...
Page 71 - System board
Removal and replacement procedures 71 System board To remove the component: 1. Power down the server (on page 25 ). 2. Extend or remove the server from the rack (" Remove the server from the rack " on page 27 , " Extend the server from the rack " on page 26 ). 3. Remove all power sup...
Page 80 - Cabling; SAS hard drive cabling
Cabling 80 Cabling SAS hard drive cabling Optical drive cabling
Page 82 - Diagnostic tools; Troubleshooting resources
Diagnostic tools 82 Diagnostic tools Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software main...
Page 83 - Integrated Management Log
Diagnostic tools 83 Survey functionality is installed with every SmartStart-assisted HP Insight Diagnostics installation, or it can be installed through the HP PSP. NOTE: The current version of SmartStart provides the memory spare part numbers for the server. To download the latest version, see the ...
Page 84 - USB support
Diagnostic tools 84 USB support HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support is provided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB devices through legacy USB support, which is enabled by default in...
Page 85 - Component identification; Front panel components
Component identification 85 Component identification Front panel components • SFF model Item Description 1 Quick release levers (2) 2 Systems Insight Display 3 Hard drive bays 4 SATA optical drive bay 5 Video connector 6 USB connectors (2) • SFF model with optional hard drive cage Item Description 1...
Page 86 - Front panel LEDs and buttons
Component identification 86 Item Description 6 USB connectors (2) • LFF model Item Description 1 Quick release levers (2) 2 Systems Insight Display 3 Hard drive bays 4 USB connectors (2) 5 Video connector Front panel LEDs and buttons Item Description Status 1 UID LED and button Blue = Activated Flas...
Page 87 - Systems Insight Display LEDs
Component identification 87 Item Description Status 2 System health LED Green = Normal Amber = System degraded. Red = System critical. To identify components in degraded or critical state, see "Systems Insight Display LEDs (on page 87 )." 3 Power On/Standby button and system power LED Green ...
Page 88 - Systems Insight Display LED combinations
Component identification 88 Item Description Status 1 NIC link/activity LED Green = Network link Flashing green = Network link and activity Off = No link to network. If the power is off, view the rear panel RJ-45 LEDs for status (" Rear panel LEDs and buttons " on page 90 ) 2 Power cap To de...
Page 89 - Rear panel components
Component identification 89 Systems Insight Display LED and color Health LED System power LED Status Power supply (amber) Red Amber • Only one power supply is installed and that power supply is in standby. • Power supply fault • System board fault Power supply (amber) Amber Green • Redundant power s...
Page 90 - Non-hot-plug PCI riser board slot definitions
Component identification 90 10 Video connector 11 NIC 1 connector 12 NIC 2 connector 13 Mouse connector 14 Keyboard connector 15 Serial connector 16 iLO 3 connector 17 NIC 3 connector 18 NIC 4 connector Rear panel LEDs and buttons Item Description Status 1 Power supply LED Green = Normal Off = Syste...
Page 92 - System board components
Component identification 92 System board System board components Item Description 1 Processor 2 DIMM slots 2 SAS power connector A 3 SAS power connector B 4 Front I/O connector 5 SATA optical drive connector 6 Internal USB connector 7 System battery 8 Power supply backplane connector 9 NMI jumper 10...
Page 93 - NMI functionality
Component identification 93 Item Description 16 Processor 1 DIMM slots 17 Secondary riser connector 18 SAS connector A 19 SAS connector B 20 Cache module connector 21 Fan connector 1 22 Fan connector 2 23 Fan connector 3 24 Fan connector 4 25 Fan connector 5 26 Fan connector 6 System maintenance swi...
Page 94 - DIMM slot locations
Component identification 94 Crash dump log analysis is an essential part of diagnosing reliability problems, such as hangs in operating systems, device drivers, and applications. Many crashes freeze a system, and the only available action for administrators is to cycle the system power. Resetting th...
Page 95 - DIMM identification
Component identification 95 DIMM identification To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and table. Item Description Definition 1 Size — 2 Rank 1R = Single-rank 2R = Dual-rank 4R = Quad-rank 3 Data width x4 = 4-bit x8 = 8-bit 4 Voltage rati...
Page 96 - SAS and SATA device numbers
Component identification 96 SAS and SATA device numbers • SFF device bay numbering • Optional SFF device bay numbering • LFF device bay numbering
Page 97 - SAS and SATA drive LEDs; SAS and SATA drive LED combinations
Component identification 97 SAS and SATA drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) SAS and SATA drive LED combinations Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation On, off, or flashing Alternating amber and blue The drive has failed, or a ...
Page 98 - PCI riser cage LEDs
Component identification 98 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Off Steadily amber A critical fault condition has been identified for this drive, and the controller has placed it offline. Replace the drive as soon as possible. Off Amber, flashing regularly (1 Hz) A ...
Page 99 - Battery pack LEDs
Component identification 99 Battery pack LEDs Item Color Description 1 Green System Power LED. This LED is on when the system is powered up and 12 V system power is available. This power supply is used to maintain the battery charge and provide supplementary power to the cache microcontroller. 2 Gre...
Page 100 - FBWC module LEDs
Component identification 100 LED3 pattern LED4 pattern Interpretation Off Flashing (1 Hz) The battery pack is below the minimum charge level and is being charged. Features that require a battery (such as write cache, capacity expansion, stripe size migration, and RAID migration) are unavailable temp...
Page 103 - Specifications; Environmental specifications; Mechanical specifications; Power supply specifications
Specifications 103 Specifications Environmental specifications Specification Value Temperature range* Operating 10 C to 35 C (50 F to 95 F) Shipping -30 C to 50 C (-22 F to 122 F) Storage -30°C to 60°C (-22°F to 140°F) Maximum wet bulb temperature 28 C (82.4 F) Relative humidity (noncondensing)** Op...
Page 105 - Hot-plug power supply calculations
Specifications 105 Rated steady-state power 460 W at 100V to 120V AC input 460 W at 200V to 240V AC input Maximum peak power 460 W at 100V to 120V AC input 460 W at 200V to 240V AC input Hot-plug power supply calculations For hot-plug power supply specifications and calculators to determine electric...
Page 106 - Acronyms and abbreviations
Acronyms and abbreviations 106 Acronyms and abbreviations ASR Automatic Server Recovery BBWC battery-backed write cache DDR double data rate FBWC flash-backed write cache iLO Integrated Lights-Out IML Integrated Management Log NMI nonmaskable interrupt NVRAM nonvolatile memory PCIe peripheral compon...
Page 107 - SAS; SATA; TPM; UID; USB
Acronyms and abbreviations 107 SAS serial attached SCSI SATA serial ATA TPM Trusted Platform Module UID unit identification USB universal serial bus
Page 108 - Documentation feedback
Documentation feedback 108 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback
Page 109 - Index
Index 109 A access panel 30 air baffle 31 B battery 69 battery cabling for BBWC 81 battery pack LEDs 99 battery-backed write cache (BBWC) 48, 50, 99 battery-backed write cache battery pack 48 BBWC cabling 81 bezel, front 44, 45 blue screen event 93 buttons 85 C cable management arm 27, 28 cables 80 ...
