HP 600N - Manual

2 Introducing the HP JetDirect Print Server EN Supported Print Servers Unless otherwise specified, the features described in this guide support the following HP JetDirect print servers with firmware version x.08.03 or later. ● HP JetDirect 600N/400N internal print servers ● HP JetDirect 500X/300X ex...

EN Introducing the HP JetDirect Print Server 3 Support Materials The manuals listed below are shipped with your print server or with printers that have factory-installed print servers. ● Getting Started Guide or equivalent printer documentation (shipped with printers that have factory-installed HP J...

6 HP Software Solutions Summary EN Table 2.1 Software Solutions (1 of 2) Operating Environment Function Remarks Install Network Printer wizard (Windows) Windows 95, 98, 2000 Windows NT 4.0 NetWare 3.x, 4.x, 5.0 Install a single network printer on a peer-to-peer or client-server network Simple printe...

EN HP Software Solutions Summary 7 Internet Printer Connection Windows NT 4.0 (Intel) TCP/IP only Note: Internet printing software is included with Windows 2000. Printing via the Internet to Internet Printing Protocol (IPP)-enabled HP JetDirect-connected printers Allows economical distribution of hi...

8 HP Software Solutions Summary EN HP Web JetAdmin HP Web JetAdmin allows you to use a Web browser to install, view, manage, and diagnose devices connected to an HP JetDirect print server or any standard printer MIB devices. For information about a procedure or window in the HP Web JetAdmin software...

EN HP Software Solutions Summary 9 Installing HP Web JetAdmin Before installing the HP Web JetAdmin software, you must have domain administrator or root privileges: 1. Download the installation files from HP Customer Care Online at http://www.hp.com/go/webjetadmin/. 2. Follow the instructions on the...

10 HP Software Solutions Summary EN Configuring and Modifying a Device Using your browser, navigate to HP Web JetAdmin’s URL. For example: http://server.domain:port/ Follow the instructions on the appropriate home page to configure or modify your printer. Note You can also substitute the server.doma...

EN HP Software Solutions Summary 11 ● Use a supported Web Browser (such as Netscape Navigator or Microsoft Internet Explorer) to view the embedded web server on the HP JetDirect print server. Contact your network administrator to get the IP address or URL of the printer and browse to the print serve...

12 HP Software Solutions Summary EN 5. You will be prompted for a printer driver (the HP JetDirect print server does not contain printer drivers, so your system cannot automatically obtain the driver). Click OK to install the printer driver onto your system and follow the instructions on the screen....

EN HP Software Solutions Summary 13 System Requirements ● Computer running Microsoft Windows NT 4.0 (Intel based) or Windows 2000 ● IPP-enabled HP JetDirect print server (firmware must be at revision x.07.16 or later) Supported Browsers Windows NT ● Microsoft Internet Explorer 4.0 with SP1 or later ...

14 HP Software Solutions Summary EN HP IP/IPX Printer Gateway for NDPS NDPS (Novell Distributed Print Services) is a printing architecture developed by Novell, in partnership with Hewlett-Packard. NDPS simplifies and streamlines the administration of network printing. It eliminates the need to set u...

EN HP Software Solutions Summary 15 Supported Clients Clients supported by the HP IP/IPX Printer Gateway: NetWare 5 with NDPS ● Novell Client 3.0 (or greater) for Windows 95/98 ● Novell Client 4.5 (or greater) for Windows NT NetWare 4.11, 4.2 with NDPS ● Novell Client 2.2 (or greater) for Windows 95...

16 HP Software Solutions Summary EN EtherTalk or LocalTalk Networks (Mac OS) This section describes installing printer software for Mac OS-compatible computer systems. It also explains how to use the HP LaserJet Utility to configure HP printers connected to an AppleTalk network through an HP JetDire...

EN HP Software Solutions Summary 17 1. Insert the CD-ROM into the CD-ROM drive. 2. In the HP Installer window, double-click the installation icon for the software in the language you want. 3. Follow the instructions on the screen. For more information about configuring your printer driver, see the o...

18 HP Software Solutions Summary EN Verifying Network Configuration To verify your current network configuration, print a configuration page. If you have not printed a configuration page from your printer, see the hardware installation guide for your print server or your printer’s getting started gu...

EN HP Software Solutions Summary 19 3. Click Edit. The Set Printer Name dialog box appears. 4. Type the new name. Note The name may be up to 32 characters in length. A warning beep indicates that an illegal character was typed. 5. Click OK. Note If you try to name your printer the same name as anoth...

20 HP Software Solutions Summary EN Selecting a Zone The HP LaserJet Utility allows you to select a preferred zone for your printer on a Phase 2 EtherTalk network. Instead of your printer remaining on the default zone, which is set by the router, this utility lets you select the zone on which your p...

EN HP Software Solutions Summary 21 Selecting Your Printer 1. Select the Chooser from the Apple menu. 2. Select the printer icon for use with your printer. If the appropriate printer icon does not appear in the Chooser, or you are not sure which icon to select for your printer, see “Installing the P...

22 HP Software Solutions Summary EN 6. Click Setup or Create in the Chooser; then, if prompted, select the appropriate PostScript Printer Description file (PPD) for the printer. For more information, see the online documentation (HP LaserJet Printing Guide). 7. Set Background Printing to ON or OFF. ...

24 TCP/IP Configuration EN ● By using Dynamic Host Configuration Protocol (DHCP). This protocol is supported in HP-UX, Solaris, Red Hat Linux, SuSE Linux, Windows NT/2000 and Mac OS systems. (Refer to your network operating system manuals to verify that your operating system supports DHCP.) Note Lin...

EN TCP/IP Configuration 25 ● By browsing to the embedded Web server on the HP JetDirect print server and setting the configuration parameters. ● By manually entering the configuration data using the printer control panel keys. The control panel method allows you to configure only a limited subset of...

26 TCP/IP Configuration EN Why Use BOOTP/TFTP Using BOOTP/TFTP to download configuration data has the following benefits: ● Enhanced configuration control of the HP JetDirect print server. Configuration by other methods, such as a printer control panel, are limited to select parameters. ● Ease of co...

EN TCP/IP Configuration 27 When the HP JetDirect print server is powered on, it broadcasts a BOOTP request that contains its MAC (hardware) address. A BOOTP server daemon searches the /etc/bootptab file for a matching MAC address, and if successful, sends the corresponding configuration data to the ...

28 TCP/IP Configuration EN Bootptab File Entries An example of a /etc/bootptab file entry for an HP JetDirect print server is provided below: Note that the configuration data contains “tags” to identify the various HP JetDirect parameters and their settings. The tags are identified in Table 3.1. pic...

EN TCP/IP Configuration 29 A colon (:) indicates the end of a field, and a backslash (\) indicates that the entry is continued on the next line. Spaces are not allowed between the characters on a line. Names, such as host names, must begin with a letter and can contain only letters, numbers, periods...

30 TCP/IP Configuration EN # # Example of an HP JetDirect TFTP Configuration File # # Allow only Subnet 13.10.10 access to peripheral. # Up to four ‘allow’ entries can be written via TFTP. # Up to 10 ‘allow’ entries can be written via SNMP. # ‘allow’ may include single IP addresses. # allow: 13.10.1...

EN TCP/IP Configuration 31 Table 3.2 describes parameters that may be included in the TFTP configuration file. Table 3.2 TFTP Configuration File Parameters (1 of 3) ews-config: Enables or disables the embedded web server on the HP JetDirect print server. To enable, set to 1. To disable, set to 0. id...

32 TCP/IP Configuration EN contact: ASCII character string that identifies the person who administers or services the printer (SNMP sysContact object). This may include how to contact this person. The default contact is undefined. get-community-name: Specifies a password that determines which SNMP G...

EN TCP/IP Configuration 33 Using DHCP Dynamic Host Configuration Protocol (DHCP, RFC 2131/2132) is one of several auto configuration mechanisms that the HP JetDirect print server uses. If you have a DHCP server on your network, the HP JetDirect print server automatically obtains its IP address from ...

34 TCP/IP Configuration EN UNIX Systems For more information on setting up DHCP on UNIX systems, see the bootpd man page. On HP-UX systems, a sample DHCP configuration file (dhcptab) may be located in the /etc directory. Since HP-UX presently does not provide Dynamic Domain Name Services (DDNS) for ...

EN TCP/IP Configuration 35 Windows NT 4.0 Server To set up a DHCP scope on a Windows NT 4.0 server, perform the following steps: 1. At the Windows NT server, open the Program Manager window and double-click the Network Administrator icon. 2. Double-click the DHCP Manager icon to open this window. 3....

36 TCP/IP Configuration EN 8. Skip this step if you have assigned unlimited leases in the previous step. Otherwise, select Scope and select Add Reservations to set up your printers as reserved clients. For each printer, perform the following steps in the Add Reserved Clients window to set up a reser...

EN TCP/IP Configuration 37 c. You must now provide the IP address of the WINS server by doing the following: d. Select Value, then Edit Array. e. From the IP Address Array Editor, select Remove to delete any undesired addresses previously set. Then type in the IP address of the WINS server and selec...

38 TCP/IP Configuration EN 6. Enter the range of IP addresses for this scope (beginning IP address and ending IP address). Also, enter the subnet mask. then click Next. Note If subnetting is used, the subnet mask defines which portion of an IP address specifies the subnet and which portion specifies...

EN TCP/IP Configuration 39 11. Configure your printer with a reserved IP address within the DHCP scope: a. In the DHCP tree, open the folder for your scope and select Reservations. b. Click the Action menu and select New Reservation. c. Enter the appropriate information in each field, including the ...

40 TCP/IP Configuration EN 3. You can modify the TCP/IP parameters via HP Web JetAdmin. If you manually provide an IP address when disabling DHCP via Telnet, the print server still releases its DHCP-provided IP address but does not send BOOTP and RARP configuration requests. Instead, it uses the con...

EN TCP/IP Configuration 41 Using RARP This subsection describes how to configure the print server using the Reverse Address Resolution Protocol (RARP) on UNIX and Linux systems. This setup procedure enables the RARP daemon running on your system to respond to a RARP request from the HP JetDirect pri...

42 TCP/IP Configuration EN 7. Edit the /etc/ethers file ( /etc/rarpd.conf file in HP-UX 10.20) to add the LAN hardware address/station address (from the configuration page) and the node name for the HP JetDirect print server. For example: 00:60:b0:a8:b0:00 laserjet1 Note If your system uses Network ...

EN TCP/IP Configuration 43 Using the arp and ping Commands You can configure an HP JetDirect print server with an IP address using an ARP (Address Resolution Protocol) command from a supported system. The protocol is not routable, that is, the workstation from which the configuration is made must be...

44 TCP/IP Configuration EN where <IP address> is the desired IP address to be assigned to the print server. The arp command writes the entries to the arp cache on the workstation, and the ping command configures the IP address on the print server. For example: ● In Windows NT 4.0 or Windows 20...

EN TCP/IP Configuration 45 Using Telnet This subsection describes how to configure the print server using Telnet. Note To use Telnet commands with the HP JetDirect print server, a route must be available from your workstation to the print server. Simplistically, this means that there must be a match...

46 TCP/IP Configuration EN To set configuration parameters, you must set up a Telnet connection from your system to the HP JetDirect print server. 1. Type the following at the system prompt: telnet <IP address> where <IP address> may be the assigned address from BOOTP, RARP, DHCP, the pr...

EN TCP/IP Configuration 47 Note The Present Config field in the Telnet Configuration menu describes how the HP JetDirect print server is configured. For example, if the HP JetDirect print server is configured by your BOOTP server, the menu will contain the line, “present config=BOOTP.” Other possibl...

48 TCP/IP Configuration EN 5. Repeat step 4 to set any additional configuration parameters. 6. When you have finished typing the configuration parameters, type: quit and press [Enter] to activate the configuration parameters. To exit without activating parameters, type exit and press [Enter] . Telne...

EN TCP/IP Configuration 49 Table 3.3 Telnet Configuration Parameter Examples (1 of 2) IP Address Parameter Example ip: 13.32.11.24 where ip identifies the parameter and 13.32.11.24 specifies the address for the printer. By typing this parameter, you can overwrite the IP address used to make the Teln...

50 TCP/IP Configuration EN Port and Banner Page Example port:2 banner:0 For multiport JetDirect print servers, ‘port’ specifies the port that you want to enable or disable a banner page. (In this example, disable banner page on port 2.) The default port is port 1. Set Community Name Example set-cmnt...

EN TCP/IP Configuration 51 Using Telnet to Erase the Existing IP Address To erase the IP address during a Telnet session: 1. Type cold-reset , then press [Enter] . 2. Type quit , then press [Enter] to exit Telnet. Note This procedure resets all TCP/IP parameters, but only affects the TCP/IP subsyste...

52 TCP/IP Configuration EN Using the Printer Control Panel This subsection describes how to configure the HP JetDirect internal print server using the printer's control panel. If configuration of the HP JetDirect print server is supported from your printer control panel, you can set the network conf...

EN TCP/IP Configuration 53 Table 3.4 Print Server Parameters (1 of 2) JetDirect Internal Print Server Menu Item Description CFG NETWORK=NO* Selects whether or not you want to access the JetDirect menu items. NO* (default) indicates you do not want to access the menu. You must change this to YES* eac...

EN TCP/IP Configuration 55 Moving to Another Network When moving an HP JetDirect print server that is configured with an IP address to a new network, make sure that the IP address does not conflict with addresses on the new network. You may change the IP address of the print server to one that can b...

EN 57 4 Configuring for LPD Printing Introduction The HP JetDirect print server contains an LPD (Line Printer Daemon) Server module to support LPD printing. This chapter describes how to configure the HP JetDirect print server for use with various systems that support LPD printing. These instruction...

58 Configuring for LPD Printing EN About LPD Line Printer Daemon (LPD) refers to the protocol and programs associated with line-printer spooling services that may be installed on various TCP/IP systems. Some of the widely used systems in which the HP JetDirect print server functionality supports LPD...

EN Configuring for LPD Printing 59 The LPD programs and protocol include the following: Requirements for Configuring LPD Before you can use LPD printing, your printer must be properly connected to the network through the HP JetDirect print server, and you must have print server status information. T...

60 Configuring for LPD Printing EN ● The LAN hardware address (or station address) of the print server. This address is printed with print server status information on the HP JetDirect configuration page and is of the form: LAN HW ADDRESS: xxxxxxxxxxxx where x is a hexadecimal digit (for example, 00...

EN Configuring for LPD Printing 61 Step 2. Setting Up Print Queues You must set up a print queue for each printer or printer personality (PCL or PostScript) you use on your system. Also, different queues are required for formatted and unformatted files. The queue names text and raw in the following ...

62 Configuring for LPD Printing EN LPD on UNIX Systems Configuring Print Queues for BSD-based Systems Edit the /etc/printcap file to include the following entries: printer_name|short_printer_name:\ :lp=:\ :rm=node_name:\ :rp=remote_printer_name_argument:\ (this should be text , raw , or auto ) :lf=/...

EN Configuring for LPD Printing 63 If your printer does not support automatic switching between PostScript, PCL, and HP-GL/2 languages, use the printer's control panel (if the printer has one) to select the printer language or rely on the application to select the printer language via commands embed...

64 Configuring for LPD Printing EN Configuring Print Queues Using SAM (HP-UX systems) On HP-UX systems you can use the SAM utility to configure remote print queues for printing “text” (ASCII) files or “raw” (PCL, PostScript, or other printer language) files. Before you execute the SAM program, selec...

EN Configuring for LPD Printing 65 10. Click OK and select Exit from the List menu. 11. Select Exit Sam. Note By default, the lpsched is not running. Make sure you turn the scheduler on when you set up your print queues. Printing a Test File To verify that the printer and print server connections ar...

66 Configuring for LPD Printing EN 2. To get print status, type the following at the UNIX prompt: lpq -Pprinter_name where printer_name is the designated printer. Examples (for BSD-based systems): lpq -Ptext1 lpq -Praw1 For HP-UX systems, substitute lpstat for lpq -P to get print status. This comple...

EN Configuring for LPD Printing 67 1. To check whether you have Microsoft TCP/IP Printing protocol and TCP/IP printing support: ■ Windows 2000—Click Start, Settings, Control Panel. Then double-click the Network and Dial-up Connections folder. Select the Local Area Connection for your network, then c...

68 Configuring for LPD Printing EN 3. Enter TCP/IP configuration values for the computer: ■ Windows 2000—On the General tab in the Local Area Connection Properties window, select Internet Protocol (TCP/IP) and click Properties. ■ NT 4.0—You may be automatically prompted for TCP/IP configuration valu...

EN Configuring for LPD Printing 69 Configuring a Network Printer for Windows 2000 Systems Set up the default printer by performing the following steps. 1. Verify that the Print Services for Unix is installed (required for LPR port availability): a. Click Start, Setup, and Control Panel. Double-click...

70 Configuring for LPD Printing EN Note The HP JetDirect print server treats text files as unformatted text or ASCII files. Files that are raw are formatted files in PCL, PostScript, or HP-GL/2 printer languages. For HP JetDirect external print servers with three ports, use raw1 , raw2 , raw3 , text...

EN Configuring for LPD Printing 71 5. Select LPR Port, and click New Port. 6. In the Name or address of server providing lpd box, type the IP address or name of the HP JetDirect print server. Note NT clients can enter the IP address or name of the NT server that is configured for LPD printing. 7. In...

72 Configuring for LPD Printing EN Verifying the Configuration From within Windows NT, print a file from any application. If the file prints correctly, the configuration was successful. If the print job is not successful, try printing directly from DOS using the following syntax: lpr -S<ipaddress...

EN Configuring for LPD Printing 73 1. Double-click HP LaserJet Utility in the HP LaserJet folder. 2. Click the Settings button. 3. Select TCP/IP from the scrolling list and then click Edit. 4. Select the desired option. You can automatically obtain the TCP/IP configuration from either the DHCP serve...

74 Configuring for LPD Printing EN 5. Enter the printer's IP address or domain name for Printer Address. 6. Enter the queue name, if used. Otherwise, leave it blank. Note The queue name is typically raw . For a three-port HP JetDirect external print server, the name should be raw1 , raw2 , or raw3 d...

EN 75 5 FTP Printing Introduction FTP (File Transfer Protocol) is a basic TCP/IP connectivity utility to transfer data between systems. FTP printing is a way to use FTP to send print files from a client system to an HP JetDirect-connected printer. In an FTP printing session, the client connects and ...

76 FTP Printing EN Print Files The HP JetDirect FTP server transfers print files to the printer but does not interpret them. For proper printing, print files must be in a language recognized by the printer (such as PostScript, PCL, or unformatted text). For formatted print jobs, you must first print...

EN FTP Printing 77 Data Connection A second connection, a data connection, is created each time a file is transferred between the client and the FTP server. The client controls the creation of a data connection by issuing the commands that require a data connection (such as FTP ls , dir or put comma...

78 FTP Printing EN If the connection is successful, the HP JetDirect model and firmware version will be displayed. After a successful connection, the user is prompted for a login name and password. The default is the client’s login name. The JetDirect FTP server will allow any user name. Passwords a...

EN FTP Printing 79 Table 5.1 User Commands for HP JetDirect FTP Server Command Description user <username> <username> specifies a user. Any user will be accepted and can print to the selected port. cd <port#> <port#> selects a port number for printing. For HP JetDirect single...

80 FTP Printing EN Example of an FTP Session This is an example of a typical FTP printing session: System> ftp 150.10.2.101 Connected to 150.10.2.101. 220 JD FTP Server Ready Name (150.10.2.101:root): Kelli 331 Username OK, send identity (email name) as password. Password: 230- Hewlett-Packard J3...

EN 81 6 Troubleshooting the HP JetDirect Print Server Introduction This chapter describes how to diagnose and correct problems associated with the HP JetDirect print server. A flowchart guides you to the correct procedures for troubleshooting the following: ● Printer problems ● HP JetDirect hardware...

82 Troubleshooting the HP JetDirect Print Server EN ● The diagnostics tools and utilities provided with your network software (such as the PCONSOLE or NWADMIN utility provided with Novell NetWare software, or the ping command provided with UNIX systems) ● A printer configuration page Note Frequently...

EN Troubleshooting the HP JetDirect Print Server 83 Resetting to Factory Defaults Parameters on the HP JetDirect print server (for example, the IP address) can be reset to factory default values using the following procedures: ● HP LaserJet Printer with Internal (MIO/EIO) Print Server Reset the HP J...

84 Troubleshooting the HP JetDirect Print Server EN General Troubleshooting Troubleshooting Chart - Assessing the Problem Figure 6.1 Assessing the Problem

EN Troubleshooting the HP JetDirect Print Server 85 Procedure 1: Verifying that the Printer is On and Online Check the following items to make sure the printer is ready to print. 1. Is the printer plugged in and turned on? Make sure the printer is plugged in and turned on. If the problem persists, y...

86 Troubleshooting the HP JetDirect Print Server EN Procedure 2: Printing an HP JetDirect Configuration Page The HP JetDirect configuration page is an important troubleshooting tool. The information on this page reveals the status of your network and the HP JetDirect print server. The ability to pri...

EN Troubleshooting the HP JetDirect Print Server 87 Procedure 3: Resolving Printer Display Error Messages Check the following information to resolve network related error messages that appear on the printer control panel display. This information assumes you have already printed a configuration page...

88 Troubleshooting the HP JetDirect Print Server EN 4. Does a 40 ERROR appear on the display? The HP JetDirect print server detected a break in the data communications. When this error occurs, the printer goes offline. A break in communications may result from the physical network connection being d...

EN Troubleshooting the HP JetDirect Print Server 89 If the message persists after you have removed the HP JetDirect print server, the problem may be with the printer. See the printer manual for more information. If the message does not persist, and it was an 80 SERVICE message, the problem is with t...

90 Troubleshooting the HP JetDirect Print Server EN Procedure 4: Resolving Printer Communication Problems with the Network Check the following items to verify that the printer is communicating with the network. This information assumes you have already printed a configuration page. 1. Is there any p...

EN Troubleshooting the HP JetDirect Print Server 91 5. Are other users able to print? The problem may be workstation specific. Check the workstation network drivers, printer drivers, and redirection (capture in Novell NetWare). 6. If other users are able to print, are they using the same network ope...

92 Troubleshooting the HP JetDirect Print Server EN 11. If you are using Apple EtherTalk or LocalTalk, does the printer appear in the Chooser? ■ Verify network and HP JetDirect settings on the configuration page. See the end of this chapter for descriptions of the information on the configuration pa...

EN Troubleshooting the HP JetDirect Print Server 93 14. If you are using Microsoft Windows NT 4.0, does the printer appear in the Add a Hewlett-Packard Network Peripheral Port dialog box? ■ Verify network and HP JetDirect settings on the configuration page. See the end of this chapter for descriptio...

94 Troubleshooting the HP JetDirect Print Server EN Troubleshooting an LPD UNIX Configuration The troubleshooting steps below describe how to troubleshoot printing problems you may have with the HP JetDirect print server. 1. Print a JetDirect configuration page. 2. Verify that the IP configuration v...

EN Troubleshooting the HP JetDirect Print Server 95 7. If the test file prints but is formatted incorrectly, do the following: ■ Check :rp tag in printcap file. Example 1 (suggested name for an ASCII or text printer): text | lj1_text:\ :lp=:\ :rm=laserjet1:\ :rp=text:\ :lf=/usr/spool/lpd/ERRORLOG:\ ...

96 Troubleshooting the HP JetDirect Print Server EN Understanding the Ethernet Configuration Page (Internal MIO and EIO Print Servers) This section describes the Ethernet/802.3 configuration page for HP JetDirect internal print servers. Chapter 7, “HP JetDirect Configuration Page Messages,” contains...

EN Troubleshooting the HP JetDirect Print Server 97 5 Apple EtherTalk/LocalTalk status information (Table 7.2) This lists information including whether or not the AppleTalk protocol is working correctly, or whether or not the protocol is even enabled. The NET and NODE information can be used to veri...

98 Troubleshooting the HP JetDirect Print Server EN Figure 6.2 Ethernet Configuration Page (Internal MIO Print Servers) Figure 6.3 Ethernet Configuration Page (Internal EIO Print Servers)

EN Troubleshooting the HP JetDirect Print Server 99 Understanding the Token Ring Configuration Page (Internal MIO and EIO Print Servers) Use the information in this section if you have connected your printer to a Token Ring (802.5) network with an HP JetDirect internal print server. Chapter 7, “HP J...

100 Troubleshooting the HP JetDirect Print Server EN Table 6.2 Token Ring Configuration Page Troubleshooting (Internal Print Servers) (1 of 2) Item Description Troubleshooting Information 1 HP JetDirect product information (Table 7.5) This section provides product identification and port selection i...

EN Troubleshooting the HP JetDirect Print Server 101 6 TCP/IP status information (Table 7.3) This lists information that should be checked for accuracy when troubleshooting, such as TCP/IP status, IP Address, Subnet Mask, and Default Gateway. From the information in this section you can verify wheth...

102 Troubleshooting the HP JetDirect Print Server EN Figure 6.4 Token Ring Configuration Page (Internal MIO Print Servers) Figure 6.5 Token Ring Configuration Page (Internal EIO Print Servers)

EN Troubleshooting the HP JetDirect Print Server 103 Understanding the Ethernet and Token Ring Configuration Pages (External Print Servers) This section describes the Ethernet/802.3 and Token Ring/802.5 configuration page for HP JetDirect external print servers. The networking section of each config...

104 Troubleshooting the HP JetDirect Print Server EN 5 DLC/LLC configuration messages (Table 7.4) Status for the DLC/LLC protocol. 6 TCP/IP status information (Table 7.3) TCP/IP status, IP address, BOOTP server, and other configuration information. 7 Apple EtherTalk status information (Table 7.3) (E...

EN Troubleshooting the HP JetDirect Print Server 105 Figure 6.6 Ethernet Configuration Page(External Single Port Print Servers)

106 Troubleshooting the HP JetDirect Print Server EN Figure 6.7 Ethernet Configuration Page (External Three-Port Print Servers)

EN Troubleshooting the HP JetDirect Print Server 107 Figure 6.8 Token Ring Configuration Page (External Print Servers)

108 Troubleshooting the HP JetDirect Print Server EN

EN 109 7 HP JetDirect Configuration Page Messages Introduction This chapter describes the messages, network statistics, and status that can be printed on a configuration page. If you have not printed a configuration page from your printer, see the hardware installation guide for your print server or...

110 HP JetDirect Configuration Page Messages EN Table 7.1 Novell NetWare Configuration Messages (1 of 2) Message Description IPX/SPX STATUS: Indicates the current IPX/SPX protocol status. DISABLED indicates that IPX/SPX was manually disabled. READY indicates the HP JetDirect print server is awaiting...

EN HP JetDirect Configuration Page Messages 111 PORT X STATUS: READY: Print server is awaiting data. INITIALIZING: Print server is registering the node address or name/type. SERVER NAME: The name of the NetWare file server or print server. If no name is displayed, the JetDirect print server has not ...

112 HP JetDirect Configuration Page Messages EN Table 7.2 Apple EtherTalk/LocalTalk Configuration Messages Message Description APPLETALK STATUS: Current AppleTalk status. DISABLED indicates that EtherTalk was manually disabled. LocalTalk is always enabled. READY indicates that the HP JetDirect print...

EN HP JetDirect Configuration Page Messages 113 Table 7.3 TCP/IP Configuration Messages (1 of 2) Message Description TCP STATUS: Current TCP status.DISABLED: Indicates that TCP/IP was manually disabled. READY: Indicates the HP JetDirect print server is awaiting data. INITIALIZING: Indicates that the...

114 HP JetDirect Configuration Page Messages EN SNMP GET CMTY NAME: ALL or SPECIFIED Indicates whether or not an IP SNMP get community name has been configured for the print server. This parameter is omitted when the print server is configured from the printer's control panel. ALL indicates that the...

EN HP JetDirect Configuration Page Messages 115 Table 7.4 DLC/LLC Configuration Messages Message Description DLC/LLC STATUS: Current DLC/LLC status: DISABLED: Indicates that DLC/LLC was manually disabled through the printer's control panel (if available).DISABLED: Indicates that LAN Server was manua...

116 HP JetDirect Configuration Page Messages EN BAD BOOTP TAG SIZE The tagsize in a vendor specific field in the BOOTP reply is either 0, or greater than the remaining number of unprocessed bytes in the vendor specified area. BAD LENGTH RCVD: Total number of frames missed because they were too long ...

EN HP JetDirect Configuration Page Messages 117 DATA RATE: 4 Mbps 16 Mbps JUMPER ERROR The Token Ring data rate at which the HP JetDirect print server can transfer information. This setting should be either 4 or 16 Megabits per second (4 or 16 Mbps), depending on your network configuration. If the D...

118 HP JetDirect Configuration Page Messages EN FIRMWARE REVISION: X.XX.XX The firmware revision number of the HP JetDirect print server currently installed in the printer. FRAME COPIED RCVD: Total number of Token Ring frames received with the frame copy error indicated in the Frame Status (FS) fiel...

EN HP JetDirect Configuration Page Messages 119 INVALID TRAP DEST ADDRESS One of the SNMP trap (Trap PDU) destination IP addresses specified for the HP JetDirect print server (through TFTP) is an invalid IP address for specifying a single node. I/O CARD INITIALIZING (INIT) The HP JetDirect print ser...

120 HP JetDirect Configuration Page Messages EN LAN ERROR-JUMPER The data rate switch on the HP JetDirect print server is set incorrectly. For instructions on setting the data rate switch, see the hardware installation guide for your print server. LAN ERROR-LOSS OF CARRIER Check the network connecti...

EN HP JetDirect Configuration Page Messages 121 LAN ERROR-TRANSMITTER OFF There may be a problem with your network cabling or the HP JetDirect print server. Check the cabling and BNC “T” connectors on your Ethernet network. If you cannot find a problem with your network cabling, run the power-on sel...

122 HP JetDirect Configuration Page Messages EN NDS CONNECTION STATE ERROR The HP JetDirect print server cannot change the NDS connection state. Check licenses on the spooling server. NDS ERR: CANNOT READ Q HOST Cannot locate the file server on the network. The server may not be running at this time...

EN HP JetDirect Configuration Page Messages 123 NDS PRINT SERVER NAME ERROR The print server object cannot be located in the specified NDS context. NDS PRINTER OBJ NOTIFY ERR The list of notification objects assigned to the printer object cannot be located. NDS PRNT SRVR PUBLIC KEY ERR Print Server ...

124 HP JetDirect Configuration Page Messages EN PARALLEL PORT X: CENTRONICS indicates a standard parallel connection that transfers data in one direction only (to the printer). BIDIRECTIONAL indicates a parallel connection that supports bidirectional communications. BITRONICS indicates a parallel co...

EN HP JetDirect Configuration Page Messages 125 PRINTER NUMBER IN USE The printer number assigned to the printer is already in use by another printer. Assign an unused printer number. This may also occur when a printer is power cycled, in which case the error goes away after the print server times o...

126 HP JetDirect Configuration Page Messages EN SIGNAL LOSS The HP JetDirect print server has detected a loss of signal on the ring. Check the cable from the HP JetDirect print server to the network and check the wiring concentrator.orA signal loss condition has been detected at the HP JetDirect pri...

EN HP JetDirect Configuration Page Messages 127 TRYING TO CONNECT TO SERVER The HP JetDirect print server is trying to connect to the print server or NetWare file server after being configured. Wait for the print server to establish a connection with the print or file server. TURN PRINTER OFF/ON Thi...

128 HP JetDirect Configuration Page Messages EN UNABLE TO GET NDS SRVR ADDR The NDS server address cannot be located or accessed. UNABLE TO LOGIN A failure was detected when the HP JetDirect print server tried to log onto the file server. This could be caused by the print server object not existing ...

EN HP JetDirect Configuration Page Messages 129 UNKNOWN NCP RETURN CODE The HP JetDirect print server encountered an unexpected fatal error after it had successfully connected to the file server. A wide variety of failures could produce this error message, including a downed file server or a network...

132 TCP/IP Overview EN Transmission Control Protocol (TCP) TCP handles breaking the data into packets and recombining the packets on the receiving end by providing a connection-oriented, reliable, and guaranteed delivery service to another node on the network. When data packets are received at their...

134 TCP/IP Overview EN IP Address Structure and Class An IP address is comprised of 32 bits of information and divided into 4 sections containing 1 byte each section or 4 bytes total: xxx.xxx.xxx.xxx For efficiency in routing, networks were broken down into three classes, so routing can begin simply...

EN TCP/IP Overview 135 Configuring IP Addresses TCP/IP configuration parameters (such as IP address, subnet mask, default gateway) can be configured on the HP JetDirect print server in a variety of ways. These values can be configured manually through HP-supplied software, or they can be automatical...

136 TCP/IP Overview EN Subnets When an IP address is assigned to an organization, no provision is made for more than one network being present at that location. Local network administrators use subnets to partition a network into several different subnetworks. Splitting a network into subnets can re...

EN TCP/IP Overview 137 Gateways Gateways are devices that act as translators between systems that do not use the same communication protocols, data formatting, structures, languages, or architectures. Gateways repackage the data packets and change the syntax to match that of the destination system. ...

EN 139 B Using the Embedded Web Server Introduction Each HP JetDirect print server contains an embedded web server that can be accessed through a supported web browser on an intranet. The embedded web server provides access to configuration and management pages for the HP JetDirect print server and ...

140 Using the Embedded Web Server EN Requirements Supported Web Browsers To access the embedded web server, the following web browsers are supported: ● Windows 95/98 and NT 4.0: ■ Netscape Navigator 4.01, 4.02, 4.03, and 4.05 ■ Microsoft Internet Explorer 4.0 with update version SP1 ● Windows 2000: ...

EN Using the Embedded Web Server 141 Viewing the Embedded Web Server Before you can use the embedded web server, the HP JetDirect print server must be configured with an IP address. There are many ways to configure an IP address on the print server. For example, you can automatically configure IP pa...

142 Using the Embedded Web Server EN Special Features ● The HP JetDirect print server supports the Internet Printing Protocol. In addition, HP provides software to configure NT clients for internet printing. To automatically set up a printing pathway between your computer and this printer, click Int...

EN 143 C Printing on Windows NT DLC/LLC Networks Introduction The DLC/LLC protocol is a protocol that may be in use on some networks, such as IBM networks. The DLC/LLC protocol is available on Windows NT systems and can be used for network printing. DLC/LLC protocols are supported by most models of ...

144 Printing on Windows NT DLC/LLC Networks EN Installing the DLC Transport and Driver Software All software necessary to support the HP JetDirect print server is included with the Windows NT operating system. Follow the steps below to install the DLC Transport and Driver software for the HP JetDire...

EN Printing on Windows NT DLC/LLC Networks 145 Configuring a Printer Before you configure your printer, make sure that the following tasks have been performed: ● Internal print servers: The print server is installed in the printer and the printer is connected to a network. ● External print servers: ...

146 Printing on Windows NT DLC/LLC Networks EN 10. Select HP in the Manufacturers column, then select the appropriate printer model in the Printers column. 11. Click Next. 12. Type the name of the printer. This is the name that shows up in your Printers folder. 13. Click Yes if you want Windows-base...

EN 149 Index A America Online 3Apple Chooser 21, 92APPLETALK NAME 112APPLETALK STATUS 112APPLETALK TYPE 112arp command 43ARP DUPLICATE IP ADDRESS 115 AUTONEGOTIATION 115AUTO-REMOVAL ERROR 115 B BABBLE ERROR 115BAD BOOTP REPLY 115BAD BOOTP TAG SIZE 116BAD LENGTH RCVD 116BAD PACKETS RCVD 116BOOTP conf...