HP 595166-001 - Manual

Component identification 9 Systems Insight Display LEDs The HP Systems Insight Display LEDs represent the system board layout. Item Description Status 1 Power cap To determine Power cap status, see "Systems Insight Display LED combinations (on page 9 )." 2 AMP Status Green = AMP mode enabled...

Component identification 11 Rear panel components Item Description 1 Mouse connector 2 Keyboard connector 3 Serial connector 4 iLO 2 connector 5 USB connectors (2) 6 NIC connectors (4) 7 PCI expansion slots 8 Reserved for PCI-X option kit 9 Video connector 10 Power supply bay 2 11 Power supply bay 1...

Component identification 12 Rear panel LEDs Item Description Status 1 UID LED Blue = Activated Flashing blue = System is being managed remotely. Off = Deactivated 2 iLO 2 activity LED Green or flashing green = Network activity Off = No network activity 3 iLO 2 link LED Green = Linked to network Off ...

Component identification 13 System board components Item Description 1 SD card slot 2 Power backplane connector 3 Processor 1 DIMM slots 4 Power supply connector 5 SAS connector B 6 SAS connector A 7 Front panel connector 8 Systems Insight Display connector 9 Front video connector 10 Front USB conne...

Component identification 14 Item Description 26 Slot 10 PCIe2 x8 (8, 4, 2, 1) 27 Internal USB connector 28 Processor socket 2 29 Processor 2 DIMM slots 30 Power supply connector 31 Processor socket 1 (populated) DIMM slots DIMM slots are numbered sequentially (1 through 9) for each processor. The su...

Component identification 15 Position Description Function S2 Configuration lock Off = System configuration can be changed. On = System configuration is locked. S3 Rack/Tower ID Off = Tower On = Rack S4 Reserved Reserved S5 Password protection override Off = No function On = Clears power-on password ...

Component identification 16 SAS and SATA device numbers With optional hard drive cages installed, the server supports up to 24 SFF hard drives or up to 14 LFF hard drives. The server does not support mixing SFF and LFF hard drives. HP recommends populating hard drive bays starting with the lowest SA...

Component identification 17 SAS and SATA hard drive LEDs Item Description Status 1 Fault/UID LED Amber = Drive failure Flashing amber = Fault-process activity Blue = Unit identification is active Off = No fault-process activity 2 Online/activity LED Green = Drive activity Flashing green = High activ...

Component identification 18 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Flashing regularly (1 Hz) Off Do not remove the drive. Removing a drive may terminate the current operation and cause data loss. The drive is rebuilding, or it is part of an array that is undergoing cap...

Component identification 19 Battery pack LEDs Item ID Color Description 1 Green System Power LED. This LED glows steadily when the system is powered up and 12 V system power is available. This power supply is used to maintain the battery charge and provide supplementary power to the cache microcontr...

Component identification 20 LED3 pattern LED4 pattern Interpretation — One blink per second The battery pack is below the minimum charge level and is being charged. Features that require a battery (such as write cache, capacity expansion, stripe size migration, and RAID migration) are temporarily un...

Operations 22 Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/St...

Operations 24 The middle panel can be removed to access the Systems Insight Display and I/O bezel. The top panel can be removed to access the removable media bays. Extend the server from the rack IMPORTANT: If the server is installed in a telco rack, remove the server from the rack to access interna...

Operations 25 2. After performing the installation or maintenance procedure, slide the server into the rack by pressing the server rail-release latches. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to co...

Operations 26 o Extend the server from the rack (on page 24 ). 2. Open the locking latch, slide the access panel to the rear of the chassis, and remove the access panel. If the locking latch is locked, use a T-15 Torx screwdriver to unlock the latch. Remove fans 1-4 CAUTION: To prevent improper cool...

Operations 27 IMPORTANT: When installing or replacing server components, one or more fans might need to be removed. To prevent an orderly or immediate server shutdown, HP highly recommends powering down the server during these procedures. To determine if powering down is required, see the specific p...

Operations 28 o Open or remove the tower bezel, as needed (" Open or remove the tower bezel " on page 22 ). o Extend the server from the rack (on page 24 ). 3. Remove the access panel (on page 25 ). 4. Disconnect the cable from the cache module only if the battery pack is not being used to r...

Operations 29 6. Remove the air baffle. Remove the fan cage IMPORTANT: When installing or replacing server components, one or more fans might need to be removed. To prevent an orderly or immediate server shutdown, HP highly recommends powering down the server during these procedures. To determine if...

Operations 30 7. Remove the fan cage. Remove the media bay blank 1. Power down the server (on page 22 ). 2. Do one of the following: o Open or remove the tower bezel, as needed (" Open or remove the tower bezel " on page 22 ). o Extend the server from the rack (on page 24 ). 3. Remove the ac...

Operations 31 Remove the DVD-ROM drive 1. Power down the server (on page 22 ). 2. Do one of the following: o Open or remove the tower bezel, as needed (" Open or remove the tower bezel " on page 22 ). o Extend the server from the rack (on page 24 ). 3. Remove the access panel (on page 25 ). ...

Setup 33 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a ...

Setup 34 Optimum environment When installing the server, select a location that meets the environmental standards described in this section. Space and airflow requirements Tower server In a tower configuration, leave at least a 7.6-cm (3-in) clearance space at the front and back of the server for pr...

Setup 35 Temperature requirements To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, climate-controlled environment. The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in t...

Setup 39 6. Push the tab into place to secure the power cord. 7. Connect the power cord to the AC power source. WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the powe...

Setup 40 WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment: • Observe local occupational health and safety requirements and guidelines for manual material handling. • Get help to lift and stabilize the product during installation or removal, especia...

Hardware options installation 41 Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury fr...

Hardware options installation 46 14. Install the heatsink, and then close the heatsink retaining latches. 15. Install the air baffle. 16. If removed, install the BBWC battery pack or the FBWC capacitor pack (" Installing the BBWC battery pack or the FBWC capacitor pack " on page 86 ). 17. In...

Hardware options installation 47 Memory subsystem architecture The memory subsystem in this server is divided into channels. Each processor supports three channels, and each channel supports three DIMM slots, as shown in the following table. Channel Population order Slot number 1 G D A 1 2 3 2 H E B...

Hardware options installation 48 The memory subsystem may be populated with either RDIMMs or UDIMMs, but mixing the two types is not supported. To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and table. Item Description Definition 1 Size — 2 Rank ...

Hardware options installation 49 For the latest memory configuration information, see the QuickSpecs on the HP website

Hardware options installation 50 General DIMM slot population guidelines Observe the following guidelines for all AMP modes: • Populate DIMM slots for a processor only if the processor is installed. • To maximize performance in multi-processor configurations, distribute the total memory capacity bet...

Hardware options installation 51 • Always install DIMMs in channels 1 and 2 for each installed processor. • Do not install DIMMs in channel 3 for any processor. • DIMM configuration on channel 1 and channel 2 of a processor must be identical. • In multi-processor configurations, each processor must ...

Hardware options installation 52 • Observe the general DIMM slot population guidelines (on page 50 ). • DIMM configuration on each channel of a processor must be identical. • Each processor must have a valid Online Spare configuration. • In multi-processor configurations, each processor can have a d...

Hardware options installation 53 For more information about LEDs and troubleshooting failed DIMMs, see "Systems Insight Display LED combinations (on page 9 )." Redundant fans option Redundant fan guidelines The server supports redundant hot-plug fans to provide proper airflow to the system i...

Hardware options installation 55 Redundant hot-plug power supply option The server supports a second hot-plug power supply to provide redundant power to the system if the primary power supply fails. WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power ...

Hardware options installation 56 Installing a redundant hot-plug power supply To install the component: 1. Remove the power supply blank. 2. Install the second hot-plug power supply. 3. Connect the power cord to the redundant power supply.

Hardware options installation 57 4. Use the power cord management clip to secure the cord and form a service loop. 5. Connect the power cord to the AC power source. 6. Be sure that the power supply LED is green (" Rear panel LEDs " on page 12 ). IMPORTANT: For maximum server availability, be...

Hardware options installation 58 2. Prepare the hard drive. 3. Install the hard drive. 4. Determine the status of the hard drive from the hot-plug SAS hard drive LED combinations (" SAS and SATA hard drive LED combinations " on page 17 ). Removing a hot-plug SAS hard drive CAUTION: For prope...

Hardware options installation 59 3. Remove the hard drive. Eight-bay SFF drive cage option Install the optional eight-bay SFF drive cage in drive cage bay 2 or drive cage bay 3. To install an additional eight-bay SFF drive cage, an optional SAS controller is required. To obtain the option, contact a...

Hardware options installation 64 15. Route and connect the drive cage bay 3 power cable (BP3) and the SAS cables to the drive cage backplane. 16. Install the fan cage. 17. Install the air baffle. 18. Install fan 5. 19. If removed, install the BBWC battery pack or the FBWC capacitor pack (" Insta...

Hardware options installation 69 12. Route and connect the SAS cables. 13. Install the fan cage. 14. Install the air baffle. 15. Install fan 5. 16. If removed, install the BBWC battery pack or the FBWC capacitor pack (" Installing the BBWC battery pack or the FBWC capacitor pack " on page 86...

Hardware options installation 73 21. Install the access panel. 22. Do one of the following: o Close or install the tower bezel, as needed. o Slide the server back into the rack. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with eith...

Hardware options installation 74 10. Slide the media device part of the way into the bay. 11. Connect the server data and power cables to the rear of the device. 12. Slide the media drive fully into the bay until it is seated securely. 13. Install the fan cage. 14. Install the air baffle. 15. If rem...

Hardware options installation 76 20. Power up the server (on page 22 , " Powering up and configuring the server " on page 40 ). Slimline optical drive option To install the component: 1. Power down the server (on page 22 ). 2. Do one of the following: o Open or remove the tower bezel, as nee...

Hardware options installation 78 17. Power up the server (on page 22 , " Powering up and configuring the server " on page 40 ). Expansion board options The server supports up to ten PCIe expansion boards. For more information, see "System board components (on page 13 )." IMPORTANT: T...

Hardware options installation 80 18. Power up the server (on page 22 , " Powering up and configuring the server " on page 40 ). HP NC524SFP Dual Port 10GbE Module option When installed on the HP NC375i Integrated Quad Port Multifunction Gigabit Server Adapter, the HP NC524SFP Dual Port 10GbE...

Hardware options installation 84 Storage controller option IMPORTANT: For additional installation and configuration information, refer to the documentation that ships with the option. To install the component: 1. Power down the server (on page 22 ). 2. Do one of the following: o Open or remove the t...

Hardware options installation 85 CAUTION: Do not use this controller with cache modules designed for other controller models, because the controller can malfunction and you can lose data. Also, do not transfer this cache module to a different controller module, because you can lose data. CAUTION: To...

Hardware options installation 86 6. Install the cache module. 7. Install the access panel. 8. Do one of the following: o Close or install the tower bezel, as needed. o Slide the server back into the rack. 9. Power up the server (on page 22 , " Powering up and configuring the server " on page...

Hardware options installation 87 8. Install the battery pack or the capacitor pack, and then connect the cable to the connector on the top of the cache module. 9. Install the access panel. 10. Do one of the following: o Close or install the tower bezel, as needed. o Slide the server back into the ra...

Hardware options installation 88 The plastic bracket ships with the expander card. For more information, see the documentation that ships with the option. 9. Install the expander card (" Expansion board options " on page 78 ). 10. Route and connect the cables. For more information, see the d...

Hardware options installation 99 IMPORTANT: For the system to operate properly in a rack configuration, be sure to change the setting on the system maintenance switch. 40. Set position 3 on the system maintenance switch to On. For the location of the system maintenance switch, see the label attached...

Hardware options installation 100 • HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system. Installing the Trusted Platform Module board WARNING: To reduce the risk of perso...

Hardware options installation 101 11. Install the TPM security rivet by pressing the rivet firmly into the system board. 12. Install the fan cage. 13. Install the air baffle. 14. If removed, install the BBWC battery pack or the FBWC capacitor pack (" Installing the BBWC battery pack or the FBWC ...

Cabling 103 Cabling Storage device cabling guidelines CAUTION: To prevent damage to the equipment, be sure that the server is powered down, all cables are disconnected from the back of the server, and the power cord is disconnected from the grounded (earthed) AC outlet before installing devices. CAU...

Cabling 104 Item Description 3 SAS connector B 4 DVD-ROM drive 5 Hard drive cage 1, SAS connector 2 6 Hard drive cage 1, SAS connector 1 SAS hard drive cabling Item Description 1 Optional SAS controller 1, port 1 2 Optional SAS controller 1, port 2 3 Optional SAS controller 2, connector 1 4 Optional...

Cabling 105 Two-bay LFF drive cage cabling • Two-bay LFF drive cage cabling to an optional six-bay LFF backplane Item Description 1 Drive cage bay 1 power cable 2 Drive cage bay 3 power cable 3 SAS cable (connector A) 4 SAS cable (connector B) 5 LED cable • Two-bay LFF drive cage cabling to an optio...

Cabling 106 Six-bay LFF backplane cabling • Drive cage bay 1 • Drive cage bay 2

Cabling 107 Eight-bay SFF drive cage cabling • Drive cage bay 1 • Drive cage bay 2

Cabling 108 • Drive cage bay 3 SAS expander cabling The colors are shown for illustration purposes only. Item Description 1 SAS expander card, connectors C and D

Cabling 109 Item Description 2 SAS expander card, connectors E and F 3 SAS expander card, connectors G and H 4 SAS expander card, connectors A and B 5 System board SAS connectors A and B 6 Hard drive cage 3 7 Hard drive cage 2 8 Hard drive cage 1 Media device data cabling Item Description 1 SATA con...

Cabling 111 Power cabling Server power cabling (basic configuration) Item Description 1 Power supply backplane connector 2 24-pin power connector 3 Hard drive cage 1 4 DVD-ROM drive

Cabling 112 Server power cabling (maximum configuration) The colors are shown for illustration purposes only. Item Description 1 Video card, slot 6 2 Video card, slot 8 3 Power connector 4 Power supply backplane connector 5 24-pin power connector 6 Hard drive cage 1 7 Hard drive cage 2 8 Half-height...

Cabling 113 Hard drive cage power cabling Item Description 1 24-pin power connector 2 Power supply backplane connector 3 Hard drive bay 1 (must use BP1 power cable) 4 Hard drive bay 2 (must use BP2 power cable) 5 Hard drive bay 3 (must use BP3 power cable)

Cabling 114 Front panel cabling Item Description 1 Front USB connector 2 Front video connector 3 Systems Insight Display connector 4 Front panel connector

Software and configuration utilities 116 Software and configuration utilities Configuration tools SmartStart software SmartStart is a collection of software that optimizes single-server setup, providing a simple and consistent way to deploy server configuration. SmartStart has been tested on many Pr...

Software and configuration utilities 117 • Displaying system information • Selecting the primary boot controller • Configuring memory options • Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website

Software and configuration utilities 118 For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website

Software and configuration utilities 119 3. Select System Options . 4. Select Advanced Memory Protection . 5. Select Mirrored Memory with Advanced ECC Support . 6. Press the Enter key. 7. Press the Esc key to exit the current menu or press the F10 key to exit RBSU. For more information on mirrored m...

Software and configuration utilities 120 • Provides different operating modes, enabling faster configuration or greater control over the configuration options • Remains available any time that the server is on • Displays on-screen tips for individual steps of a configuration procedure • Beginning wi...

Software and configuration utilities 121 6. Enter the serial number and press the Enter key. 7. Select Product ID . The following warning appears: Warning: The Product ID should ONLY be modified by qualified personnel. This value should always match the Product ID on the chassis. 8. Enter the produc...

Software and configuration utilities 122 The iLO 2 subsystem provides secure remote access from any authorized network client. The enhancements to iLO 2 enable customers to get work done faster by providing turbo-charged remote access performance, a streamlined user experience, and enhanced standard...

Software and configuration utilities 123 USB support HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support is provided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB devices through legacy USB support, which is ...

Software and configuration utilities 124 Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with 1-minute granularity. You can view recorded events in the IML in several ways, including the following: • From within HP S...

Software and configuration utilities 125 Keeping the system current Drivers IMPORTANT: Always perform a backup before installing or updating device drivers. The server includes new hardware that may not have driver support on all OS installation media. If you are installing a SmartStart-supported OS...

Software and configuration utilities 126 Operating System Version Support For information about specific versions of a supported operating system, refer to the operating system support matrix

Software and configuration utilities 127 Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products. For more information, refer to the HP website

Troubleshooting 128 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software maint...

Troubleshooting 129 Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions. This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. WARNING: To r...

Troubleshooting 130 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. •...

Troubleshooting 131 2. Record any error messages displayed by the system. 3. Remove all diskettes, CD-ROMs, DVD-ROMs, and USB drive keys. 4. Power down the server and peripheral devices if you will be diagnosing the server offline. If possible, always perform an orderly shutdown: a. Exit any applica...

Troubleshooting 132 When requested to break the server down to the minimum configuration, uninstall the following components, if installed: • All additional DIMMs Leave only the minimum required to boot the server—either one DIMM or a pair of DIMMs. For more information, see the memory guidelines in...

Troubleshooting 133 Service notifications To view the latest service notifications, refer to the HP website

Troubleshooting 134 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item See 1 "Symptom information (on page 130 )" 2 ...

Troubleshooting 139 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. • Server completes POST with errors Possible problems: • Improperly seated or faulty internal component • Faulty KVM device • ...

Troubleshooting 141 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot SmartStart Possible causes: • Corrupted operating system • Hard drive subsystem problem • Incorrect boot order setting in RBSU Item See 1 HP ROM-Based Setup ...

Troubleshooting 142 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents • Server boots, but the internal health LED, external health LED, or component health LED is red or amber NOTE: For the location of server LEDs and information ...

Troubleshooting 144 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website

Battery replacement 146 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium ma...

Regulatory compliance notices 148 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the pr...

Regulatory compliance notices 149 radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the u...

Regulatory compliance notices 150 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment This Class B di...

Regulatory compliance notices 151 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recy...

Regulatory compliance notices 152 Class B equipment Chinese notice Class A equipment Vietnam compliance marking notice This marking is for applicable products only. Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver....

Regulatory compliance notices 153 WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge ...

Electrostatic discharge 154 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boa...

Specifications 155 Specifications Environmental specifications Specification Value Temperature range* Operating 10 ° C to 35 ° C (50 ° F to 95 ° F) Shipping -40 ° C to 70 ° C (-40 ° F to 158 ° F) Maximum wet bulb temperature 28 ° C (82.4 ° F) Relative humidity (noncondensing)** Operating 10% to 90% ...

Technical support 158 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error mes...

Technical support 160 Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Rep...

Acronyms and abbreviations 166 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection ASR Automatic Server Recovery BBWC battery-backed write cache CSA Canadian Standards Association CSR Customer Self Repair DDR double data rate ECC error checkin...

Index 169 A access panel 25 acoustics statement for Germany 153 ACU (Array Configuration Utility) 119 Advanced ECC memory 49, 50, 118, 119 air baffle 28 airflow requirements 35 AMP (Advanced Memory Protection) 118 Array Configuration Utility (ACU) 119 authorized reseller 158 authorized technician 12...