HP 580554-001 - Manual

Component identification 8 Item Description 3 Server A serial number label 4 System battery 5 Processor socket 1 (populated) 6 Signal connector 7 Mezzanine connector 2 8 Enclosure connector 9 Mezzanine connector 1 10 System maintenance switch 11 DIMM slots (processor 1) 12 Processor socket 2 (popula...

Component identification 9 Server A DIMM slots Server B DIMM slots Mezzanine connector definitions Item PCIe support Server support Mezzanine connector 1 x8, Type I mezzanine card only Server A only Mezzanine connector 2 x8, Type 1 mezzanine card only Server B only A PCIe x8 mezzanine connector supp...

Component identification 10 System maintenance switch Position Function Default 1 iLO 2 security override Off 2 Configuration lock Off 3 Reserved Off 4 Reserved Off 5 Password disabled Off 6 Reset configuration Off 7 Reserved Off 8 Reserved Off When the system maintenance switch position 6 is set to...

Operations 11 Operations Power up the server blade The Onboard Administrator initiates an automatic power-up sequence when the server blade is installed. If the default setting is changed, use one of the following methods to power up the server blade: • Use an iLO 2 virtual power button selection fo...

Operations 12 Remove the server blade To remove the component: 1. Identify the proper server blade. 2. Power down the server blade (on page 11). 3. Remove the server blade. 4. Place the server blade on a flat, level work surface. WARNING: To reduce the risk of personal injury from hot surfaces, allo...

Operations 13 2. Remove the server blade (on page 12). 3. Place the server blade on a flat, level work surface with the bezel facing away from you. CAUTION: The jackscrews control the unseating and seating of critical system connectors. Failure to use the jackscrews to remove and install the server ...

Setup 15 Setup Overview To install a server blade, complete the following steps: 1. Install and configure an HP BladeSystem c-Class enclosure. 2. Install any server blade options. 3. Install interconnect modules in the enclosure. 4. Connect the interconnect modules to the network. 5. Install a serve...

Setup 16 Interconnect bay numbering and device mapping To support network connections for specific signals, install an interconnect module in the bay corresponding to the embedded NIC or mezzanine signals. Server blade signal c7000 interconnect bay Interconnect bay labels Server A NIC 1 (Embedded) 1...

Setup 18 Completing the configuration To complete the server blade and HP BladeSystem configuration, see the overview card that ships with the enclosure.

Hardware options installation 19 Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury fr...

Hardware options installation 22 o To install the hard drive assembly in server A, slide the hard drive assembly into position on the hard drive connector, slide the system board into position in the enclosure, and tighten the system board thumbscrews. Then, install the hard drive carrier retention ...

Hardware options installation 23 The memory subsystem in this server blade can support RDIMMs or UDIMMs. Both types are referred to as DIMMs when the information applies to both types. When specified as RDIMM or UDIMM, the information applies to that type only. All memory installed in the server bla...

Hardware options installation 24 The memory subsystem may be populated with either RDIMMs or UDIMMs, but mixing the two types is not supported. To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and table. Item Description Definition 1 Size — 2 Rank ...

Hardware options installation 25 Advanced Memory Protection options are configured in RBSU. If the requested AMP mode is not supported by the installed DIMM configuration, the server blade boots in Advanced ECC mode. For more information, see "HP ROM-Based Setup Utility (on page 37)." For th...

Hardware options installation 26 • Do not mix Unbuffered and Registered PC3 DIMMs. DIMM speeds are supported as indicated in the following table. Rank Speeds supported (MHz) Single- or dual-rank 1333, 1066 Quad-rank 1066 Advanced ECC population guidelines For Advanced ECC mode configurations, observ...

Hardware options installation 27 • In multi-processor configurations, each processor may have a different valid Lockstep Memory configuration. Multi-processor Lockstep population order For Lockstep memory mode configurations with multiple processors, populate DIMM slots A and B for each processor. D...

Hardware options installation 29 5. Install the mezzanine card. Press down on the connector to seat the board. 6. Install the server B assembly (on page 13). 7. Install the server blade ("Installing a server blade" on page 16). SD card adapter option The SD card adapter option enables the us...

Software and configuration utilities 31 Software and configuration utilities Server blade deployment tools Software drivers and additional components HP offers the following additional software components for server blades: • Health and Wellness driver and IML viewer • iLO 2 Management interface dri...

Software and configuration utilities 32 To connect to the server blade using iLO 2, install the server blade in an enclosure. Onboard Administrator assigns an IP address to enable iLO 2 connectivity to the server blade. The c-Class tab enables you to control specific settings for the HP BladeSystem....

Software and configuration utilities 34 Deployment methods Four primary deployment methods are supported: IMPORTANT: To deploy a server blade without the RDP, create a bootable diskette or image of a bootable diskette. • PXE deployment (on page 34) • CD-ROM deployment • Diskette image deployment (on...

Software and configuration utilities 35 configuration process. This automated server configuration process cuts time from each server deployed, making it possible to scale server deployments to high volumes in a rapid manner. For more information, and to download the SmartStart Scripting Toolkit, re...

Software and configuration utilities 36 • iLO virtual floppy (on page 36) • PXE ("PXE deployment" on page 34) Creating a boot diskette The SmartStart Scripting Toolkit provides the tools and information for creating a boot diskette. For details, refer to the SmartStart Scripting Toolkit User...

Software and configuration utilities 37 • SAN storage drivers are loaded. Refer to supporting white papers and the HP website (http://www.hp.com/servers/rdp). For SAN configuration information for the server blade, refer to the HP StorageWorks SAN Design Reference Guide on the HP website (http://h18...

Software and configuration utilities 38 Using RBSU To use RBSU, use the following keys: • To access RBSU, press the F9 key during power-up when prompted. • To navigate the menu system, use the arrow keys. • To make selections, press the Enter key. • To access Help for a highlighted configuration opt...

Software and configuration utilities 39 Boot options Near the end of the boot process, the boot options screen is displayed. This screen is visible for several seconds before the system attempts to boot from a supported boot device. During this time, you can do the following: • Access RBSU by pressi...

Software and configuration utilities 40 6. Press the Enter key. 7. Press the Esc key to exit the current menu or press the F10 key to exit RBSU. For more information on mirrored memory, see the white paper on the HP website (http://h18000.www1.hp.com/products/servers/technology/memoryprotection.html...

Software and configuration utilities 41 • Deleting a logical drive configuration • Setting the controller to be the boot controller If you do not use the utility, ORCA will default to the standard configuration. For more information regarding array controller configuration, refer to the controller u...

Software and configuration utilities 42 functioning properly, the system periodically resets the timer. However, when the operating system fails, the timer expires and restarts the server. ASR increases server availability by restarting the server within a specified time after a system hang or shutd...

Software and configuration utilities 43 StorageWorks library and tape tools HP StorageWorks L&TT provides functionality for firmware downloads, verification of device operation, maintenance procedures, failure analysis, corrective service actions, and some utility functions. It also provides sea...

Software and configuration utilities 44 HP ProLiant Essentials Vulnerability and Patch Management Pack The HP ProLiant Essentials Vulnerability and Patch Management Pack software extends the functionality of HP Systems Insight Manager (HP SIM) to provide vulnerability and patch management for target...

Software and configuration utilities 45 For more information on HP ProLiant Essentials Performance Management Pack, see the documentation available on the HP website (http://www.hp.com/products/pmp). HP Insight Control Environment Suites HP Insight Control Environment and Insight Control Environment...

Software and configuration utilities 46 ROM contains the current ROM program version, while the other side of the ROM contains a backup version. NOTE: The server ships with the same version programmed on each side of the ROM. Safety and security benefits When you flash the system ROM, ROMPaq writes ...

Software and configuration utilities 47 HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and other related data needed for effective server blade management. Available in Microsoft® Windows® and Linux versions, the utility helps to ensure proper sys...

Software and configuration utilities 48 Remote support and analysis tools HP Insight Remote Support software HP Insight Remote Support software delivers secure remote support for your HP Servers and Storage, 24 X 7, so you can spend less time solving problems and more time focused on your business. ...

Software and configuration utilities 49 IMPORTANT: Always perform a backup before installing or updating device drivers. ProLiant Support Packs PSPs represent operating system-specific bundles of ProLiant optimized drivers, utilities, and management agents. Refer to the PSP website (http://h18000.ww...

Software and configuration utilities 50 Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products. For more information, refer to the HP website (http:...

Troubleshooting 51 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software mainte...

Troubleshooting 52 Important safety information Before servicing this product, read the Important Safety Information document provided with the server. Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions. This symbol indi...

Troubleshooting 53 • The full weight of the rack rests on the leveling feet. • The stabilizing feet are attached to the rack if it is a single-rack installation. • The racks are coupled together in multiple-rack installations. • Only one component is extended at a time. A rack may become unstable if...

Troubleshooting 54 o HP recommends you have access to the SmartStart CD for value-added software and drivers required during the troubleshooting process. Download the current version of SmartStart from the HP website (http://www.hp.com/servers/smartstart). Service notifications To view the latest se...

Troubleshooting 55 Start diagnosis flowchart Use the following flowchart to start the diagnostic process. Item Refer to 1 "General diagnosis flowchart (on page 56)" 2 "Power-on problems flowchart ("Server blade power-on problems flowchart" on page 57)" 3 "POST problems fl...

Troubleshooting 56 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item See 1 "Symptom information (on page 53)" 2 ...

Troubleshooting 57 Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.

Troubleshooting 59 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. • Server completes POST with errors Possible problems: • Improperly seated or faulty internal component • Faulty KVM device • F...

Troubleshooting 61 OS boot problems flowchart There are two ways to use SmartStart when diagnosing OS boot problems on a server blade: • Use iLO to attach virtual devices remotely to mount the SmartStart CD on the server blade. • Use an HP c-Class Blade SUV Cable and drive to connect to the server b...

Troubleshooting 63 * See the server blade OS boot problems flowchart (on page 61) Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on page 43) • Server boots, but the internal health LED, external health LED, or component health...

Troubleshooting 65 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support). WARNING: To avoid potential pr...

Battery replacement 66 Battery replacement HP recommends replacing the battery on both server A and server B when either battery is replaced. If the server blade no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock...

Regulatory compliance notices 67 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the pro...

Regulatory compliance notices 68 to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the...

Regulatory compliance notices 69 Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouil...

Regulatory compliance notices 70 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recyc...

Regulatory compliance notices 71 BSMI notice Chinese notice Class A equipment Korean notice Class A equipment Class B equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a las...

Regulatory compliance notices 72 other than those specified herein. • Allow only HP Authorized Service technicians to repair the unit. The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These re...

Electrostatic discharge 73 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boar...

Specifications 74 Specifications Environmental specifications Specification Value Temperature range* — Operating 10 ° C to 35 ° C (50 ° F to 95 ° F) Non-operating -30 ° C to 60 ° C (-22 ° F to 140 ° F) Relative humidity (noncondensing)** — Operating 10% to 90% @ 28 ° C (82.4 ° F) Non-operating 5% to...

Technical support 75 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error mess...

Technical support 77 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair). Riparazione da parte del cliente Per abbreviare i tempi di ripa...

Technical support 78 HINWEIS : Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. CSR-Teile werden ab...

Technical support 79 el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del prop...

Acronyms and abbreviations 83 Acronyms and abbreviations CSR Customer Self Repair DHCP Dynamic Host Configuration Protocol FC Fibre Channel iLO 2 Integrated Lights-Out 2 IML Integrated Management Log NBP Network Bootstrap Program ORCA Option ROM Configuration for Arrays POST Power-On Self Test PXE P...

Acronyms and abbreviations 84 UID unit identification USB universal serial bus

Index 85 A access components 10 accessing internal components 12 ACU (Array Configuration Utility) 40 ADU (Array Diagnostic Utility) 47 ASR (Automatic Server Recovery) 41 Automatic Server Recovery (ASR) 41 B battery 72 battery replacement notice 72 beep codes 65 BIOS Serial Console 39 BIOS upgrade 4...