Page 2 - Back to TOC; Copyright information; Trademark credits; Warranty
2 Back to TOC Copyright information © Copyright Hewlett-Packard Company 2001 All rights reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under copyright laws. Trademark credits Adobe and Adobe Photoshop are trademarks of Adobe Syste...
Page 3 - Front panel and accessories comparisons
3 Back to TOC Front panel and accessories comparisons The following tables provide information about the HP Scanjet 4400c series and 5400c series scanners, including descriptions of the buttons available on the front panels and the accessories you can use with these scanners. To find information abo...
Page 13 - Contents
13 Contents Front panel and accessories comparisons HP Scanjet 4400c series . . . . . . . . . . . . . . . . . . . . . . . . . .4HP Scanjet 4470c series . . . . . . . . . . . . . . . . . . . . . . . . . .5HP Scanjet 5400c series . . . . . . . . . . . . . . . . . . . . . . . . . .6HP Scanjet 5470c ser...
Page 15 - Getting started; Printing this information; Print; File; Viewing the product tour; Product Tour
Back to TOC Getting started 15 1 Getting started This section contains the basics to help you get started with your new HP Scanjet scanner. From here, you can learn about viewing the product tour, preparing items before you scan them, and choosing which scanning method to use. Printing this informat...
Page 16 - Using the scanner buttons; Using the HP Precisionscan Pro software; Using another program; Acquire Image; Using the HP Scanjet Copy Utility; HP Scanjet Copy Utility
16 Getting started Back to TOC Where do I start? You can start scanning from one of these places: ● Scanner buttons ● HP Precisionscan Pro software ● Another program ● HP Scanjet Copy Utility Where you start depends on what you want to do with the scan and on your own preferences. Using the scanner ...
Page 17 - Selecting and preparing items; Items for the scanner glass; CAUTION; Items for the ADF
Back to TOC Getting started 17 Selecting and preparing items Before placing items in the scanner, follow these guidelines for selecting and preparing them to prevent damage to the items and the scanner. CAUTION Improper placement and scanning can damage the items and the scanner. Items for the scann...
Page 18 - Items for the XPA
18 Getting started Back to TOC Items for the XPA The HP Scanjet Transparency Adapter (XPA) is included with some scanner models or can be ordered. Use the XPA and its templates to scan: ● 35 mm photographic negatives ● 35 mm slides Because these items are easily damaged, handle them only by their ed...
Page 19 - Completing your first scan; To load the item in the scanner
Back to TOC Getting started 19 Completing your first scan This section shows you how to take the same item and scan to print using the two primary scanning methods: ● Scanner buttons ● HP Precisionscan Pro software Before scanning, place the item in the scanner. To load the item in the scanner 1 Cho...
Page 20 - To complete your first scan using the scanner buttons
20 Getting started Back to TOC To complete your first scan using the scanner buttons 1 Load the item in the scanner. See "To load the item in the scanner" on page 19 . 2 On the scanner, press the Copy button ( ). The scanner scans the item using settings optimized for printing this type of i...
Page 21 - Scan; OK
Back to TOC Getting started 21 To complete your first scan using the HP Precisionscan Pro software 1 Load the item in the scanner. See "To load the item in the scanner" on page 19 . 2 With the item loaded, press the Scan To button ( ) on the scanner. The scanner scans the item to the HP Prec...
Page 22 - Frequently asked questions; What settings does the HP Precisionscan Pro software set; Grayscale
22 Getting started Back to TOC Frequently asked questions This section contains answers to some questions frequently asked about scanning. What settings does the HP Precisionscan Pro software set automatically for an item I scan? Based on the scanned item, the software automatically chooses optimal ...
Page 23 - How can I reduce the file size?; Tip
Back to TOC Getting started 23 How can I reduce the file size? To reduce file size: ● Save files using a compressed format, such as TIFF compressed or JPEG. ● Avoid using the True Color output type unless necessary. This output type offers exceptional quality for color photos or drawings, but it als...
Page 25 - Scanning from scanner buttons
Back to TOC 25 2 Scanning from scanner buttons The scanner buttons provide an easy way to scan items directly to destinations using settings optimized for the destination you choose. You do not view or change scanned images before they go to the destination. To view or change images, scan to the HP ...
Page 26 - Overview of scanner buttons
26 Scanning from scanner buttons Back to TOC Overview of scanner buttons For a list of buttons available on your scanner, see "Front panel and accessories comparisons" on page 3 . Scan To Scan to the HP Precisionscan Pro software. View the image or make adjustments, such as changing resoluti...
Page 28 - Scanning quickly with scanner; Scanning to the HP Precisionscan Pro; To scan to the HP Precisionscan Pro software
28 Scanning from scanner buttons Back to TOC Scanning quickly with scanner buttons Use the scanner buttons to scan quickly to a destination using settings optimized for that destination. A destination is a printer, file, or another program, such as your e-mail or word-processing program. If you are ...
Page 29 - Scanning to another program; To scan directly to another program
Back to TOC Scanning from scanner buttons 29 Scanning to another program On some models, you can select from a list of destinations (including the HP Precisionscan Pro software) on the front panel LCD, then scan directly to the selected destination. When you select a program other than HP Precisions...
Page 30 - Sending a scan to a website; To place a scan on a website; Scanning for photo reprints; To create a photo reprint
30 Scanning from scanner buttons Back to TOC Sending a scan to a website On some models, you can share images with other people by scanning directly to the Web with the Share-to-Web button ( ). People you know can view photos and other items by visiting your website, which will have its own address....
Page 31 - Supported e-mail programs
Back to TOC Scanning from scanner buttons 31 E-mailing a scan When you send e-mail using the E-mail button ( ), the scanner scans the item using default settings optimized for mailing. If you have a supported e-mail program, the scanned image automatically appears as a file attachment in a new e-mai...
Page 32 - To e-mail a scan from the scanner; Name; Naming e-mail attachments; Format
32 Scanning from scanner buttons Back to TOC To e-mail a scan from the scanner 1 Close the HP Precisionscan Pro software, the HP Scanjet Copy Utility, and the HP Scanjet Controls control panel if they are open on your computer. 2 Place the original face down on the scanner glass and close the lid. T...
Page 33 - Printing copies; To print copies from the scanner
Back to TOC Scanning from scanner buttons 33 Printing copies You can scan an item and send it to a printer to make copies using the scanner button. At the computer, you can see the progress of the scan or you can cancel the scan. (If you cancel the scan, the printer might feed a blank page to the ou...
Page 34 - Canceling a scan; Using Power Save
34 Scanning from scanner buttons Back to TOC Canceling a scan On some scanner models, you can use the Cancel button ( ) to cancel a scan in progress. When you press the Cancel button during a scan, the lamp returns to its starting position. If you press the Cancel button during a scan from the ADF, ...
Page 35 - Configuring scanner buttons; Changing settings for buttons; To change settings for buttons
Back to TOC Scanning from scanner buttons 35 Configuring scanner buttons Each scanner button has default settings that optimize the scan for the destination (such as an e-mail program) that is associated with the button you press. Changing settings for buttons You can change the default settings for...
Page 36 - Changing settings for Speed Destinations; To change settings for Speed Destinations
36 Scanning from scanner buttons Back to TOC Changing settings for Speed Destinations (some models only) On some scanner models, you can use the Select Destination button to select a destination (called a Speed Destination) when scanning directly from the scanner front panel. You can change settings...
Page 37 - Settings for scanner buttons; Destinations options
Back to TOC Scanning from scanner buttons 37 Settings for scanner buttons Using the HP Scanjet Controls control panel, you can change the following types of settings for the buttons on your scanner. ● Destination options (See "Destinations options" on page 37 .) ● Image options (See "Ima...
Page 38 - Image options
38 Scanning from scanner buttons Back to TOC Image options Resolution Select a resolution from the pull-down menu, or type a resolution in the text box. Output Type From the Output Type pull-down menu, select one of the options below: ● True Color creates an image that is rendered with 24-bits per p...
Page 39 - Scanning from HP Precisionscan Pro; Overview of the HP Precisionscan
Back to TOC 39 3 Scanning from HP Precisionscan Pro Using the HP Precisionscan Pro software, you can preview scanned images and make changes to the images before you send them to a destination or file them. You start the HP Precisionscan Pro software from a scanner button or the HP Scanning Software...
Page 40 - Starting the HP Precisionscan Pro software; Finding help for using the software; Smart Friends
40 Scanning from HP Precisionscan Pro Back to TOC Starting the HP Precisionscan Pro software To start the HP Precisionscan Pro software, press the Scan To button ( ), or in the HP Scanning Software folder, double-click HP Precisionscan Pro . The software starts. To view the function of a command, pl...
Page 41 - Performing a new scan; To start a new scan; New Scan
Back to TOC Scanning from HP Precisionscan Pro 41 Performing a new scan Once you start a new scan, the scanner does a preliminary scan of the item and displays the scanned image in the HP Precisionscan Pro software. Then, you can see the scanned image and edit it, if necessary, before sending it to ...
Page 42 - Cropping or selecting an area for; To crop or select an area for final scan; To change the selection area; Edit
42 Scanning from HP Precisionscan Pro Back to TOC Cropping or selecting an area for final scan Once a scanned image appears in the HP Precisionscan Pro software, you must select which area becomes the final scanned image by creating a selection area. When you create a selection area, a dotted select...
Page 43 - To zoom in; Selecting output type; To select an output type
Back to TOC Scanning from HP Precisionscan Pro 43 Getting a closer look (zooming) Zoom in on the selection area to look at it more closely or make changes to it. Zoom out to view the entire preview image, or so you can select a different area of the image to view. Zooming in on the selection area be...
Page 44 - List of output types; Output Type
44 Scanning from HP Precisionscan Pro Back to TOC List of output types To reset output type On the Output Type menu, click Automatically Set Type . The software chooses the best output type based on the image inside the selection area. For these uses Use this output type Color photos or drawings wit...
Page 45 - Making optional adjustments,; To resize an image
Back to TOC Scanning from HP Precisionscan Pro 45 Making optional adjustments, basic These tools are needed most often, but using any of them is optional. Depending on the output type chosen, some tools will not be available. Note: When a tool is open on the desktop, the HP Precisionscan Pro softwar...
Page 46 - Changing resolution; To open the Resolution tool; Tools; To change resolution; To reset resolution; Changing contrast
46 Scanning from HP Precisionscan Pro Back to TOC Changing resolution Resolution determines the amount of data in a scanned image. The scanning software chooses the optimal resolution based on the output type. This resolution generally does not need to change. If you do change the resolution, choose...
Page 47 - Rotating an image; To rotate an image
Back to TOC Scanning from HP Precisionscan Pro 47 Rotating an image You can rotate the image in 90-degree increments clockwise or counterclockwise. You might need to rotate the image if you placed the bottom of the item at the top of the scanner glass, or if the item was sideways. Items such as nega...
Page 48 - Sharpening an image; To open the Sharpen tool; Resetting all adjustments; To reset all adjustments
48 Scanning from HP Precisionscan Pro Back to TOC Sharpening an image Increasing sharpening enhances detail in the image. The HP Precisionscan Pro software automatically selects the optimal sharpen level, but you can change it. You might want to increase sharpening if the image looks fuzzy. Converse...
Page 49 - Inverting the image; To invert the image; Advanced
Back to TOC Scanning from HP Precisionscan Pro 49 Making optional adjustments, advanced These optional adjustments are ones that most people generally do not use or need, but some advanced users might want them for special effects or other needs. Depending on the output type chosen, some tools are n...
Page 50 - Changing midtones; To lighten the image overall; To darken the image overall; To return to the default settings
50 Scanning from HP Precisionscan Pro Back to TOC Changing midtones The midtone setting lets you lighten or darken the middle values in an image. The range for the number in the Midtone field is 1.0 to 4.0. Moving toward 1.0 darkens the image. Moving toward 4.0 lightens the image. To adjust midtones...
Page 51 - Changing highlights; To increase detail in lighter areas; To decrease detail in lighter areas; To choose a value as the highlight value
Back to TOC Scanning from HP Precisionscan Pro 51 Changing highlights The highlight is the value in the image that is represented on the screen as white. All values lighter than the highlight also appear as white. The image has a default highlight setting. Selecting a higher number makes more of the...
Page 52 - Changing shadows; To increase detail in darker areas; To decrease detail in darker areas; To select a value as the shadow value
52 Scanning from HP Precisionscan Pro Back to TOC Changing shadows The shadow is the value in the image that is represented on the screen as black. All values darker than the shadow also appear as black. The image has a default shadows value. Selecting a higher number makes more of the darker values...
Page 53 - Checking for clipped areas; To view and change clipped light (highlight) areas
Back to TOC Scanning from HP Precisionscan Pro 53 Checking for clipped areas The lightest or darkest areas of an image that will print without any detail in them are known as clipped areas. The lightest areas, or highlights, will print as the color of the paper (without ink or toner) and therefore w...
Page 54 - Setting pixel output levels; To change output levels
54 Scanning from HP Precisionscan Pro Back to TOC Setting pixel output levels The output levels setting lets you create interesting effects for scanned pictures. When you select this command, the Black and White output levels appear. By default, white is set to 255, and black is set to 0. Decreasing...
Page 55 - Viewing RGB values and pixels; To view the RGB values and pixels; About the histogram
Back to TOC Scanning from HP Precisionscan Pro 55 Viewing RGB values and pixels You can view the RGB values and pixel color for any spot in a color or grayscale image using the RGB meter. To view the RGB values and pixel color for slides, negatives, or other transparent items, use "Viewing RGB v...
Page 56 - Changing the hue; To change the hue; Changing the saturation; To increase saturation; To decrease saturation
56 Scanning from HP Precisionscan Pro Back to TOC Changing the hue Color in an image consists of its hue and the saturation. Hue refers to the overall color cast of the image. The software sets the hue for an image, but you can change it. You might want to change it if the image has too much of one ...
Page 57 - Changing the black and white threshold; To change the black and white threshold; To reset the black and white threshold
Back to TOC Scanning from HP Precisionscan Pro 57 Changing the black and white threshold Changing the black and white threshold only applies to images using the Black & White Bitmap output type. The threshold is a value in the image that represents the border between black and white. All values ...
Page 58 - Setting which colors become black or white; To set which colors become black or white in black & white bitmaps
58 Scanning from HP Precisionscan Pro Back to TOC Setting which colors become black or white in black & white bitmaps This procedure only applies to color images that will be using the Black & White Bitmap output type. It allows you to create special effects, or to correct for originals on c...
Page 59 - Descreening images; Descreen; To descreen images
Back to TOC Scanning from HP Precisionscan Pro 59 Descreening images Use the Descreen command to reduce undesirable patterns in printed items you are scanning. An example of an undesirable pattern is a moiré pattern, or the circles that often appear on pictures printed in newspapers. Note that scann...
Page 60 - Completing the final scan; Sending to a program; To send to a program
60 Scanning from HP Precisionscan Pro Back to TOC Completing the final scan When you finish making changes, you need to complete the final scan by doing one of these tasks: ● Sending to a program . See this page. ● Returning the image to a program that supports TWAIN or the HP Scanjet Plug-in . See ...
Page 61 - Returning the image to a program that; To return the image to a program; Saving to a file; To save to a file
Back to TOC Scanning from HP Precisionscan Pro 61 Returning the image to a program that supports TWAIN or the HP Scanjet Plug-in If you started the scan from a program that supports TWAIN or the HP Scanjet Plug-in, you can perform a final scan and return the image to that program using this procedur...
Page 62 - List of file types; Image file formats
62 Scanning from HP Precisionscan Pro Back to TOC List of file types Image file formats ● GIF. GIF is a compressed file format suitable for an image that will be used on the Web or on multiple platforms. Cannot be used with True Color output type. ● JPEG. JPEG is a compressed file format for images....
Page 63 - Printing; To print
Back to TOC Scanning from HP Precisionscan Pro 63 Printing The selection area is the part of the image that prints. If there is no selection border, the contents of the entire scanner bed, including blank areas, print. Printing does not save the image to the computer. Save the scanned image to a fil...
Page 64 - Placing a scan on a website; Preparing a scan for online viewing; Optimizing a scan for online viewing
64 Scanning from HP Precisionscan Pro Back to TOC Placing a scan on a website You can share images with other people by scanning directly to the Web. People you know can view photos and other items by visiting your website, which will have its own address. To place a scan on a website 1 Do one of th...
Page 65 - To scan an item for a website; Copying and pasting into another program; To copy and paste into another program
Back to TOC Scanning from HP Precisionscan Pro 65 To scan an item for a website To scan an item for placement on a website, use one of the following methods: ● Drag-and-drop from the scanning software If your website development application supports drag-and-drop, you can drag the image from the Pre...
Page 66 - program; Dragging-and-dropping to the desktop or a; To drag-and-drop to the desktop or a folder
66 Scanning from HP Precisionscan Pro Back to TOC Dragging-and-dropping into another program You can drag-and-drop a scanned image into another program if that program supports drag-and-drop. If the program does not support drag-and-drop, the selection area returns to the scanning software window. T...
Page 67 - Scanning to CD; To scan to CD
Back to TOC Scanning from HP Precisionscan Pro 67 Scanning to CD The Scan to CD function is a quick, convenient way to scan and save scanned items to a rewritable CD. This feature is a helpful shortcut for people who frequently archive or store scans on CDs. To scan to a CD, you must have CD-writer ...
Page 68 - Other features and tips
68 Scanning from HP Precisionscan Pro Back to TOC Other features and tips In this section, you can find information about: ● Which settings to use to get the best image quality. (See "Tips for best image quality" on page 69 .) ● How to save a group of settings you use all the time and use th...
Page 69 - Tips for best image quality; To save settings; To use settings
Back to TOC Scanning from HP Precisionscan Pro 69 Tips for best image quality Output type, resolution, file type, and values for other controls determine image quality and file size. When you first scan an item, the scanner chooses the defaults for output type and resolution, and you do not need to ...
Page 70 - Setting preferences; To set scanning preferences
70 Scanning from HP Precisionscan Pro Back to TOC Setting preferences The preferences are the default settings for all scans performed. To change a setting only for the item currently being scanned see "Making optional adjustments, basic" on page 45 and "Making optional adjustments, adva...
Page 71 - Scanner tab options
Back to TOC Scanning from HP Precisionscan Pro 71 Scanner tab options The Scanner tab of the Preferences dialog box controls these options. Preview scan when the Scan To button is pushed When selected, a preview of the scan appears when you press the HP Scanning Software button on the scanner. When ...
Page 72 - Selection Area tab options
72 Scanning from HP Precisionscan Pro Back to TOC Selection Area tab options The Selection Area tab controls the following preferences. Automatically create selection area after a mouse click When selected, a selection area will be created around an area on which you click with the cursor. Automatic...
Page 73 - Text tab options
Back to TOC Scanning from HP Precisionscan Pro 73 Text tab options The Text tab of the Preferences dialog box controls the following preferences related to text output from the OCR program. Text Output (format) ● Framed text places the text from the page into frames and attempts to recreate the page...
Page 74 - Scanning from other programs; To scan from other programs
74 Scanning from HP Precisionscan Pro Back to TOC Scanning from other programs You can bring an image directly into an open file in one of your programs if the program supports TWAIN or the HP Scanjet Plug-in. Generally, the program is compliant if it has a command such as Acquire , Scan , or Import...
Page 75 - Making scanned text editable; To create editable text
Back to TOC Scanning from HP Precisionscan Pro 75 Making scanned text editable You can make text on a scanned image editable. The optical character recognition (OCR) program converts the text to be editable and then places it in a supported word-processing program. Depending on the capabilities of t...
Page 76 - What to expect from OCR programs
76 Scanning from HP Precisionscan Pro Back to TOC What to expect from OCR programs OCR programs convert some text more accurately than other text. Because OCR technology is never perfect, proofread all converted text carefully to ensure the characters have been correctly interpreted. These types of ...
Page 77 - Using accessories
Back to TOC 77 4 Using accessories Some scanners support using the HP Scanjet Automatic Document Feeder (ADF) and the HP Scanjet Transparency Adapter (XPA) for scanning slides and negatives. (Some models only, see the "Front panel and accessories comparisons" on page 3 .)
Page 78 - Scanning from the ADF; To scan from the ADF; ADF Scan
78 Using accessories Back to TOC Scanning from the ADF You can scan multiple-page items quickly and easily using the ADF. When you use the ADF, you can scan to the HP Precisionscan Pro software or other destinations. For instructions about setting up the ADF, see the Setup and Support Guide . For in...
Page 79 - Scanning from the XPA; Scanning slides; To scan slides; Scanner Glass
Back to TOC Using accessories 79 Scanning from the XPA You can scan slides or negatives using the XPA. See the Setup and Support Guide for information about installing the XPA. See "Items for the XPA" on page 18 for information about preparing items for the XPA. Scanning slides To scan stand...
Page 80 - Faster Scan
80 Using accessories Back to TOC 4 If you are scanning fewer than three slides, insert the slide light shield after you load your last slide. 5 Place the XPA light source into the positioning plate with slides facing down and the HP logo facing you. 6 From the HP Precisionscan Pro software, click th...
Page 81 - Scanning negatives; To scan negatives
Back to TOC Using accessories 81 Scanning negatives To scan 35 mm negatives, use the XPA light source, the positioning plate, and the negative holder. When scanning fewer than four negative frames, you also need the negative light shield. To scan negatives 1 With the XPA light source connected to it...
Page 83 - Making optional adjustments for; Adjusting midtones for slides or negatives; To lighten slides or negatives overall; To darken slides or negatives overall
Back to TOC Using accessories 83 Making optional adjustments for slides or negatives You can make optional adjustments to slides or negatives scanned using the XPA. Before deciding to make adjustments, create a selection area around one slide or negative so the software exposes it correctly. See ...
Page 84 - Adjusting highlights for slides or negatives; Adjusting shadows for slides or negatives
84 Using accessories Back to TOC Adjusting highlights for slides or negatives You can adjust highlights to lighten or darken the light areas. The range for the number in the Highlights field is -100 to 100. To lighten lighter areas 1 On the Advanced menu, click Adjust Exposure . 2 Do one of the foll...
Page 85 - Viewing RGB values and pixel color; To view RGB values and pixel color
Back to TOC Using accessories 85 Viewing RGB values and pixel color You can view the RGB values and pixel color for any spot in an image, color or grayscale, using the RGB Meter. To view RGB values and pixel color 1 On the Advanced menu, click Adjust Exposure . 2 Move the cursor over the area in the...
Page 87 - Troubleshooting and maintaining
Back to TOC 87 5 Troubleshooting and maintaining This section provides information for: ● Solving issues that might occur while using the scanner or HP scanning software, or issues with the appearance of scanned images. Start with "Checking the basics" on page 88 . ● Setting scanner lamp con...
Page 88 - Checking the basics; Force Quit
88 Troubleshooting and maintaining Back to TOC Checking the basics If the scanner is not working, always perform these actions first. ● Check that the power cable is securely connected between the scanner and a live electrical outlet or surge protector. ● If the power cable is connected to a surge p...
Page 89 - Starting troubleshooting; The scanner or software is not working.
Back to TOC Troubleshooting and maintaining 89 Starting troubleshooting Start here to find the information you need. Choose one of these general groups of issues, and then choose one of that group’s more specific issues. The scanner or software is not working. ● A message is on the scanner or the co...
Page 90 - Resolving scanner messages; ADF Paper Jam; Resolving issues that did not; Items you scanned previously are no longer on the computer.; Save As; The scanner lamp stays on.
90 Troubleshooting and maintaining Back to TOC Resolving scanner messages (Some models only, see "Front panel and accessories comparisons" on page 3. ) If an error message appears on the 16-character front panel LCD on your scanner, look for the cause and solution in this section. ADF Paper ...
Page 91 - The scanner is not working.; The scanner does not scan right away.; Scanner is scanning items very slowly.
Back to TOC Troubleshooting and maintaining 91 I saved a scanned image to a file, but now I cannot open the file in the program I want. You might have saved the file in a format the other program cannot use. Save the file in a different format the program can use. Look in the File Open or Import com...
Page 92 - The scanner is making a loud clicking or grinding noise.; The scanner does not save multiple pages as a single file.
92 Troubleshooting and maintaining Back to TOC The correct menu items do not appear in the HP Precisionscan Pro software. ● If you used the ADF and then disconnected it, restart the software. ● If you were using the XPA, on the Scan menu, click Scanner Glass to scan from the glass again. ● If you ar...
Page 93 - Resolving image-quality issues; Resolving issues with scanned images; Scanned images are too light or too dark.; Scanned images have unwanted lines through them.
Back to TOC Troubleshooting and maintaining 93 Resolving image-quality issues This section contains information for resolving image-quality issues, whether you scanned using the scanner glass, the ADF, or the XPA. ● “Resolving issues with scanned images . ” See this page. ● "Resolving issues wit...
Page 94 - Scanned image is not clear.; The image is completely black or completely white.
94 Troubleshooting and maintaining Back to TOC Scanned image is not clear. ● The resolution, sharpening, or midtone, highlight, and shadow settings might need to be adjusted before scanning. See "Scanning from HP Precisionscan Pro" on page 39 . ● The original might be on colored paper. If th...
Page 95 - The image is too big or too small.; Resize
Back to TOC Troubleshooting and maintaining 95 Scanned images are grainy, jagged, or fuzzy. ● You resized the image in a program other than the HP Precisionscan Pro software. Resize the image in the HP Precisionscan Pro software before you send it to the other program. (See "Resizing (output dim...
Page 96 - Resolving issues with printed copies; Parts of the page around the edges are not printing.; Vertical white stripes appear on the page.
96 Troubleshooting and maintaining Back to TOC Resolving issues with printed copies Use this section to help resolve issues with printed pages. Parts of the page around the edges are not printing. Printers cannot print right up to the edge of the paper. To get the image to fit inside the printable a...
Page 97 - Colors in printed images are incorrect.
Back to TOC Troubleshooting and maintaining 97 Colors in printed images are incorrect. The output type or printer settings might not be correct. Choose a different output type and print again. Check the printer settings. If it is a color printer, check if the printer is out of ink or toner. Scanned ...
Page 98 - Resolving issues with slides and negatives; Zoom In; The colors are incorrect, or the image is too light or too dark.; Adjust Exposure; There are streaks in the scanned image.
98 Troubleshooting and maintaining Back to TOC Resolving issues with slides and negatives Use the following section to help resolve issues with slides or negatives scanned using the XPA. All actions must be performed in the HP Precisionscan Pro software, because you must scan slides or negatives usi...
Page 99 - Resolving issues with editable text; Scanned text is not editable.; Scanned text is editable in some programs but not in others.; I do not know how to process text using a different OCR program.
Back to TOC Troubleshooting and maintaining 99 Resolving issues with editable text This section contains resolutions to issues that might occur when you are trying to make text editable. Scanned text is not editable. ● If you used the HP Precisionscan Pro software, send the scanned image to a text o...
Page 101 - Resolving issues sending to
Back to TOC Troubleshooting and maintaining 101 Resolving issues sending to destinations Use this section to resolve issues sending images to destinations. Not all functions are available on all scanners. When I choose E-mail on the scanner, scanned images do not automatically appear in a new e-mail...
Page 103 - Acquire
Back to TOC Troubleshooting and maintaining 103 I want to start scanning from another program, such as my word-processing program, so I can bring an image into my open file, but I cannot start the scan. The other program must support TWAIN or the HP Scanjet Plug-in. If you cannot find a command such...
Page 104 - Resolving issues with accessories; Resolving issues with the XPA; The XPA is not working at all.
104 Troubleshooting and maintaining Back to TOC Resolving issues with accessories This section contains information for resolving issues when you are using the XPA or ADF. Resolving issues with the XPA This section contains issues that might occur when you are using the XPA. See also "Resolving ...
Page 105 - Resolving issues with the ADF; When using the ADF, the scanner does not feed the item at all.
Back to TOC Troubleshooting and maintaining 105 Resolving issues with the ADF This section contains issues that might occur when you are using the automatic document feeder (ADF). The ADF is feeding multiple sheets, skewing pages, or jamming frequently. ● If the pages look like they are skewing as t...
Page 106 - The bottom of the scanned image is cut off.
106 Troubleshooting and maintaining Back to TOC The bottom of the scanned image is cut off. ● The ADF can handle items up to 355.6 mm (14 inches) long. If the item is longer, scan it in sections on the glass. If the item is the correct length, choose the correct page size setting in the ADF dialog b...
Page 107 - Setting scanner lamp controls; Energy Save; To enable Energy Save; To enable Faster Scan
Back to TOC Troubleshooting and maintaining 107 Setting scanner lamp controls You can set the scanner lamp to use either Energy Save or Faster Scan. These scanner lamp controls are available in the HP Scanjet Controls control panel. Energy Save While using Energy Save, the scanner lamp stays on as l...
Page 108 - Clearing jams from the ADF; To clear jams at the start of a page
108 Troubleshooting and maintaining Back to TOC Clearing jams from the ADF Pages can jam at the beginning or the end of a page. Use the appropriate procedure below to clear the jam and continue. To clear jams at the start of a page 1 Raise the hatch. 2 Lift the large green tab (located to the left o...
Page 109 - Scan To
Back to TOC Troubleshooting and maintaining 109 4 Remove the jammed item from the ADF and replace the paper lead. 5 Close the hatch. Press down firmly until you hear a click. 6 Restack all pages and reload them into the ADF. 7 On the ADF prompt on the computer, reselect any settings you had changed ...
Page 110 - To clear jams at the end of a page
110 Troubleshooting and maintaining Back to TOC To clear jams at the end of a page 1 Remove any pages from the ADF input tray. 2 Remove the input tray from the ADF. 3 Gently pull the paper out of the ADF in the feeding direction (towards you). 4 If you still cannot remove the paper from the ADF, lif...
Page 111 - Cleaning and maintaining; Cleaning the scanner glass; To clean the scanner glass
Back to TOC Troubleshooting and maintaining 111 Cleaning and maintaining Periodically, the scanner and accessories might need to be cleaned or to have maintenance, especially if you are seeing marks or smudges on scanned images. Cleaning the scanner glass You might need to clean the scanner glass if...
Page 112 - Cleaning the XPA; Cleaning the ADF glass; To clean the ADF glass
112 Troubleshooting and maintaining Back to TOC Cleaning the XPA (Some models only, see "Front panel and accessories comparisons" on page 3. ) Clean the XPA with a dry, soft cloth. If necessary, spray the cloth with window cleaner or isopropyl alcohol. Cleaning the ADF glass (Some models onl...
Page 113 - Uninstalling the software; To uninstall the software; Uninstall; specifications; Setup instructions and troubleshooting.
Back to TOC Troubleshooting and maintaining 113 Uninstalling the software The Uninstall option of the Installer allows you to remove the scanning software from your computer. To uninstall the software 1 Unplug the scanner, and then restart the computer. Note: If you do not unplug the scanner and res...
Page 115 - Using software commands and controls
Back to TOC 115 A Using software commands and controls This section contains information for using the shortcuts, toolbars, and cursors in the HP Precisionscan Pro software. The HP Precisionscan Pro contains keyboard shortcuts and toolbars to give you quick access to software commands. The Info bar ...
Page 116 - Using keyboard shortcuts and the
116 Using software commands and controls Back to TOC Using keyboard shortcuts and the menus This section summarizes the menus and commands in the HP Precisionscan Pro software that you can select using the keyboard. About HP Precisionscan Pro View information about the program, version, and copyrigh...
Page 119 - HP Precisionscan Pro tool and; Toolbar
Back to TOC Using software commands and controls 119 HP Precisionscan Pro tool and information bars The HP Precisionscan Pro software contains a toolbar and an Info bar to help you use commands quickly or find information about the current scanned image. Toolbar The HP Precisionscan Pro software dis...
Page 120 - Info bar
120 Using software commands and controls Back to TOC Info bar The info bar appears at the bottom of the preview window and displays the following information: ● the width of the output image ● the height of the output image ● scale of the output image ● the output type currently selected ● one of th...
Page 121 - Context-sensitive cursors; Selection area cursor; Ready cursor; Typing cursor
Back to TOC Using software commands and controls 121 Context-sensitive cursors The shape of the pointer indicates the type of activity you can perform in the scanning software. Selection area cursor New selection area Draw a new selection area. Move selection area Drag the selection area to a new lo...
Page 123 - Glossary; symbols
Back to TOC 123 B Glossary symbols 8-bit grayscale Used to represent black-and-white photos accurately. These grayscale images contain 256 shades of gray. 24-bit color Color images composed of three 8-bit color channels. When combined, the red, green, and blue channels provide up to 16 million color...
Page 133 - Help
Back to TOC Glossary 133 positioning plate This XPA piece is a large template with a rectangular cutout that orients proper placement of the XPA light source on the scanner bed. posting scans Term for scanning items directly to a website. Power Save An energy conservation method that reduces power c...
Page 137 - width; XPA light source
Back to TOC Glossary 137 width The horizontal dimension of your scan as it is sent to its destination. x XPA See transparency adapter . XPA light source This XPA piece is a light that plugs into the scanner. It fits into the positioning plate and provides backlighting in order to properly scan trans...
Page 139 - Index
139 Index A About HP Precisionscan Pro command 116 abrasive cleaners, avoiding 112 accessories, using 77 accuracy, OCR 76 acquiring scans 74 active program, definition 123 adapter, transparency. See XPA ADF (automatic document feeder) capacity 105 cleaning 112 document specifications 17 feeding prob...