HP 5200 Series - Manual

Table of contents 1 Printer basics Quick access to printer information ........................................................................................................2Printer at a glance ...........................................................................................................

Configure Device menu ........................................................................................................................29 Printing submenu .................................................................................................................29Print Quality submenu ....

Step 3: Can you print from a program? .............................................................................118Step 4: Does the job print as expected? ............................................................................119Step 5: Does the printer select the trays? .......................

1 Printer basics Now that the printer is set up and ready to use, take a few moments to familiarize yourself with theprinter. This chapter contains basic information about the printer features: ● Quick access to printer information ● Printer at a glance ● Features at a glance ● Walkaround ● Printer ...

Quick access to printer information Several references are available for use with this printer. See www.hp.com/support/lj5200 . Guide Description Getting started guide Provides step-by-step instructions for installing and setting up the printer. HP Jetdirect Embedded PrintServer Administrator’s Guid...

Printer at a glance HP LaserJet 5200 HP LaserJet 5200n HP LaserJet 5200tn HP LaserJet 5200dtn ● Prints up to 35 pages-per-minute (ppm) ● 48 megabytes (MB) of randomaccess memory (RAM),upgradable up to 512 MB ● 100-sheet multipurpose tray(tray 1), 250-sheet input tray(tray 2), and 250-sheet outputbin...

Features at a glance Feature Description Performance ● 460 MHz processor User interface ● Control-panel help ● Show Me How help topics in the control panel ● HP Easy Printer Care software (a Web-based status and troubleshooting tool) ● Windows® and Macintosh printer drivers ● Embedded Web server to ...

Walkaround Printer parts Before using the printer, familiarize yourself with the parts of the printer. 5 1 2 3 4 7 6 1 Top output bin 2 Long-media extension 3 Latch to open the front cover (provides access to the print cartridge) 4 Tray 1 (pull to open) 5 Tray 2 6 Control panel 7 Right-side cover (p...

8 9 10 8 On/off switch 9 Interface ports (see Interface ports ) 10 Rear output bin (pull to open) Interface ports The printer has one EIO slot and three ports for connecting to a computer or a network. 3 EIO 1 2 4 1 EIO slot 2 Network connection (HP Laserjet 5200n, 5200tn, and 5200dtn printers only)...

Printer software The printing-system software is included with the printer. See the getting started guide for installationinstructions. The printing system includes software for end users and network administrators, and printer driversfor access to the printer features and communication with the com...

bidirectional communication, the installer presents Driver Autoconfiguration as an installablecomponent by default for a typical installation and for a custom installation. Update Now If you have modified the configuration of the HP LaserJet 5200 printer since installation, the drivercan be automati...

Opening the printer drivers Operating System To change the settings for allprint jobs until the softwareprogram is closed To change the defaultsettings for all print jobs To change the productconfiguration settings Windows 98 and Me 1. On the File menu in the software program, click Print . 2. Selec...

The printing system software includes the following components: ● PostScript Printer Description (PPD) files The PPDs, in combination with the Apple PostScript printer drivers, provide access to printerfeatures. Use the Apple PostScript printer driver that comes with the computer. ● HP Printer Utili...

Installing Macintosh printing system software for direct connections (USB) NOTE Macintosh computers do not support parallel port connections. The Apple PostScript driver must be installed in order to use the PPD files. Use the Apple PostScriptdriver that came with your Macintosh computer. 1. Connect...

UNIX For HP-UX and Solaris networks, go to www.hp.com/support/net_printing to download the HP Jetdirect printer installer for UNIX. Linux For information, go to www.hp.com/go/linuxprinting . Utilities The printer is equipped with several utilities that make it easy to monitor and manage the printer ...

Other components and utilities Windows Macintosh OS ● Software installer — automates the printing systeminstallation ● Online Web registration ● PostScript Printer Description files (PPDs) — use withthe Apple PostScript drivers that come with the Mac OS ● The HP Printer Utility—change printer settin...

Selecting print media This printer accepts a variety of media, such as cut-sheet paper, including up to 100% recycled fibercontent paper; envelopes; labels; transparencies; and custom-size paper. Properties such as weight,composition, grain, and moisture content are important factors that affect pri...

For more information about using print media, see Paper specifications . Supported media types Media type Weight Tray 1 Tray 2/Tray 3 Automaticduplex 1 Manual duplex Plain 60 to 199 g/m 2 (16 to 53 lb) Plain 60 to 120 g/m 2 (16 to 32 lb) Preprinted 60 to 120 g/m 2 (16 to 32 lb) Letterhead 60 to 120 ...

2 Control panel This section explains the printer control panel and menus: ● Overview ● Control-panel layout ● Using the control-panel menus ● Show Me How menu ● Retrieve Job menu ● Information menu ● Paper Handling menu ● Configure Device menu ● Diagnostics menu ● Service menu ● Changing printer-co...

Overview You can perform most routine printing tasks from the computer by using the program or printerdriver. These two methods are the most convenient way to control the printer, and they will overridethe printer-control-panel settings. See the Help file for your program, or, for more information a...

Using the control-panel menus To gain access to the control-panel menus, complete the steps below. To use the menus 1. Press Menu . 2. Press or to navigate the listings. 3. Press to select the appropriate option. 4. Press to return to the previous level. 5. Press Menu to exit the menu. 6. Press to s...

Show Me How menu Each choice in the SHOW ME HOW menu prints a page that provides more information. Item Explanation CLEAR JAMS Prints a page that shows how to clear media jams. LOAD TRAYS Prints a page that shows how to load the printer input trays. LOAD SPECIAL MEDIA Prints a page that shows how to...

Retrieve Job menu This menu provides a list of the stored jobs in the printer and access to all the job storage features.You can print or delete these jobs at the printer control panel. See Managing stored jobs for more information about using this menu. NOTE If you turn the printer power off, all s...

Information menu The INFORMATION menu contains printer information pages that give details about the printer and its configuration. Scroll to the information page that you want, and then press . For more information about any of the printer information pages, see Using printer information pages . It...

Paper Handling menu If paper-handling settings are correctly configured at the printer control panel, you can print byselecting the type and size of media in the program or the printer driver. For more information aboutconfiguring for media types and sizes, see Controlling print jobs . For more info...

Configure Device menu This menu contains administrative functions. The CONFIGURE DEVICE menu allows the user to change the default printing settings, adjust the print quality, and change the system configuration andI/O options. Printing submenu Some items on this menu are available in the program or...

Item Values Explanation FONT PITCH : Selects the font pitch. This item might not appear, depending on the font selected. The range is 0.44 to99.99. SYMBOL SET : Selects any one of several available symbol sets at the printer control panel. A symbol set is a uniquegrouping of all the characters in a ...

System Setup submenu Items on this menu affect printer behavior. Configure the printer according to your printing needs. Item Values Explanation DATE/TIME DATE DATE FORMAT TIME TIME FORMAT Sets the date and time settings. JOB STORAGE LIMIT 1 to 100 Specifies the number of quick copy jobs that can be...

Resets submenu Items on the Resets submenu relate to returning settings to the defaults and changing settings suchas Sleep mode. Item Values Explanation RESTORE FACTORYSETTINGS There is no value to select. Performs a simple reset and restores most of the factory(default) settings. This item also cle...

Diagnostics menu Administrators can use this submenu to isolate parts and to troubleshoot jam and print-quality issues. Item Values Explanation PRINT EVENT LOG There is no value to select. Press to generate a list of the 50 most recent entries in the event log. The printed event log shows error numb...

Changing printer-control-panel configuration settings By using the printer control panel, you can make changes to general printer configuration defaultsettings such as tray size and type, sleep delay, printer personality (language), and jam recovery. The printer-control-panel settings can also be ch...

5. Press or to select the desired option, and then press . 6. Press Menu to exit the menu. Tray-behavior options Four user-defined options are available for tray behavior: ● USE REQUESTED TRAY . Selecting EXCLUSIVELY ensures that the printer does not automatically select another tray when you indica...

To set the printer default for PS Defer Media 1. Press Menu to open the menus. 2. Press to highlight CONFIGURE DEVICE , and then press . 3. Press to highlight SYSTEM SETUP , and then press . 4. Press to highlight TRAY BEHAVIOR , and then press . 5. Press to select PS DEFER MEDIA . 6. Press or to sel...

To turn the Sleep mode on or off 1. Press Menu to open the menus. 2. Press to highlight CONFIGURE DEVICE , and then press . 3. Press to highlight RESETS , and then press . 4. Press to highlight SLEEP MODE , and then press . 5. Press or to select ON or OFF , and then press . 6. Press Menu to exit the...

5. Press or to select the appropriate setting, and then press . 6. Press Menu to exit the menu. Auto continue You can determine printer behavior when the system generates an auto-continuable error. ON is the default setting. ● Select ON if you want an error message to appear for 10 seconds before th...

Cartridge-out response The printer has two options for this menu item. ● Select CONTINUE to allow the printer to continue printing. A REPLACE CARTRIDGE warning message appears until the print cartridge is replaced. Printing in this mode can continue only fora specific number of pages. After that, th...

RAM disk This option determines how the RAM disk feature is configured. This option is available only if theprinter has at least 8 MB of free memory. The default is AUTO . ● AUTO : The printer determines the optimal RAM disk size based on the amount of available memory. ● OFF : The RAM disk is disab...

Parallel configuration The printer supports network and parallel connections at the same time. A parallel connection ismade by connecting the printer to the computer using a bidirectional parallel cable (IEEE-1284compliant) with a connector plugged into the printer parallel port. The cable can be a ...

USB configuration The printer supports a Hi-Speed USB 2.0 port. The USB cable can be a maximum of 5 meters (15feet) long. Connecting the USB cable Plug the USB cable into the printer. Plug the other end of the USB cable into the computer. 1 2 1 USB port 2 USB connector ENWW USB configuration 51

Network configuration You might need to configure certain network parameters on the printer. You can configure theseparameters from the printer control panel, the embedded Web server, or for most networks, from theHP Web Jetadmin software. NOTE For more information about using the embedded Web serve...

6. Press to highlight MANUAL SETTINGS , and then press . 7. Press to highlight SUBNET MASK , and then press . 8. Press the or arrow to increase or decrease the number for the first byte of the subnet mask. 9. Press to move to the next set of numbers. (Press to move to the previous set of numbers.) 1...

To disable IPX/SPX NOTE Do not disable this protocol in Windows-based systems that print to the printer through IPX/SPX. 1. Press Menu . 2. Press to highlight CONFIGURE DEVICE , and then press . 3. Press to highlight I/O , and then press . 4. Press to highlight EMBEDDED JETDIRECT , and then press . ...

Enhanced I/O (EIO) configuration NOTE If you are adding a print server to the base model, additional printer memory might be required. The enhanced input/output (EIO) slot holds compatible accessory devices, such as the HP Jetdirectprint server network cards or other devices. Plugging an EIO network...

4 Printing tasks This chapter describes how to perform basic printing tasks: ● Controlling print jobs ● Using print media ● Configuring output bins ● Configuring trays ● Printing on special media ● Printing and paper storage environment ● Printing on both sides (duplexing) ● Using features in the Wi...

Controlling print jobs In Windows, three settings affect how the printer driver pulls media when you send a print job. The Source , Type , and Size settings appear in the Page Setup , Print , or Print Properties dialog boxes in most software programs. If you do not change these settings, the printer...

NOTE If all of the tray type settings are set to ANY , and if you do not select a specific tray (source) in the printer driver, the printer pulls media from the lowest tray. For example, if youhave an optional tray 3 installed, the printer pulls media from that tray first. However, if thetray 1 size...

Using print media Before purchasing any paper or specialized forms in quantity, verify that your paper supplier hasobtained and understands the print-media requirements that are specified in the HP LaserJet Printer Family Print Media Specification Guide . See HP Customer Care to order the HP LaserJe...

Configuring output bins The printer has two output bins into which it places finished print jobs: ● Top (face-down) output bin: This it the default output bin at the top of the printer. Print jobs exitthe printer face-down into this bin. ● Rear (face-up) output bin: Print jobs exit the printer face-...

Printing to the rear output bin NOTE When tray 1 and the rear output bin are used together, they provide a straight- through paper path for your print job. Using a straight-through paper path can reduce curling. 1. Open the rear output bin. 2. If you are printing on long media, pull out the bin exte...

Configuring trays Load special print media, such as envelopes, labels, and transparencies, in tray 1 only. Load onlypaper in tray 2 or optional tray 3. Loading tray 1 (multipurpose tray) Tray 1 holds up to 100 sheets of paper, up to 75 transparencies, up to 50 sheets of labels, or up to10 envelopes....

Customizing tray 1 operation The printer can be set to print from tray 1 if it is loaded, or to print only from tray 1 if the type of mediathat is loaded is specifically requested. See Paper Handling menu . Setting Explanation TRAY 1 TYPE=ANY TRAY 1 SIZE=ANY The printer usually pulls media from tray...

To load tray 3 1. Pull the tray out of the printer and remove any paper. 2. Adjust the rear length guide for the correct paper size. 3. Adjust the side width guide for the correct paper size. 68 Chapter 4 Printing tasks ENWW

Printing on special media Special media includes letterhead, prepunched (including 3-hole punched), envelopes, labels,transparencies, full-bleed images, rotated paper, index cards, postcards, custom-size, and heavypaper. Printing on letterhead, prepunched, or preprinted paper (single- sided) When pr...

Lock Guidelines for printing on letterhead or preprinted forms ● Do not use letterhead paper that is printed with low-temperature inks, such as those used insome types of thermography. ● Do not use raised or embossed letterhead. ● The printer uses heat and pressure to fuse toner to the paper. Make s...

To load envelopes in tray 1 Many types of envelopes can be printed from tray 1. Up to 10 can be stacked in the tray. 1. Open tray 1 and pull out the tray extension. If the envelopes are longer than 229 mm (9 in), flipopen the smaller tray extension. 2. Open the rear output bin and pull out the tray ...

4. Load as many as 10 envelopes in the center of tray 1 with the side to be printed on facing up,and the postage end pointed away from the printer. Slide the envelopes into the printer as far asthey will go without forcing them. 5. Adjust the guides to touch the envelope stack without bending the en...

● Do not feed a sheet of labels through the printer more than once. The adhesive backing isdesigned for one pass through the printer. ● Do not print on both sides of labels. CAUTION Failure to follow these guidelines can damage the printer. If a sheet of labels becomes jammed in the printer, see Cle...

3. Load media with the side to be printed on facing up, and the top, short edge toward the printer. 4. In the printer driver or software program, select the paper size as you normally would and selecttray 1 as the media source. Printing from tray 2 or optional tray 3 1. Set the paper-size dial (call...

Printing full-bleed images Full-bleed images extend from edge to edge of the page. To achieve this effect, use larger paper,then trim its edges to the desired size. CAUTION Never print directly to the edge of paper. This causes toner to accumulate inside the printer, which may affect print quality a...

Loading custom-size media in tray 2 or optional tray 3 1. Pull the tray out of the printer and remove any media. ● If you are printing on longer media from tray 2, slide the lock lever on the tray into theunlocked position, and then extend the rear section of the tray to fit the media that you arelo...

4. Slide the side media-width guides up against the edge of the stack. Lock 5. Set the paper-size dial (callout 1) and paper-size switch (callout 2) to Custom . Lock Custom 2 1 6. Slide the tray into the printer. Printing on vellum Vellum is special lightweight paper similar to parchment. Print vell...

3. At the control panel, on the PAPER HANDLING menu, set TRAY 1 MODE=CASSETTE . 4. From the printer driver, set the type of paper for tray 1 to vellum, and select the media by type.For more information, see Type and Size . Printing on glossy paper ● In either the software program or the driver, sele...

Recycled paper This printer supports the use of recycled paper. Recycled paper must meet the same specificationsas standard paper. See the HP LaserJet Printer Family Print Media Specification Guide . Hewlett- Packard recommends that recycled paper contain no more than 5% ground wood. 80 Chapter 4 Pr...

Printing and paper storage environment Ideally, the printing and paper storage environment should be at or near room temperature, and nottoo dry or too humid. Remember paper is hygroscopic; it absorbs and loses moisture rapidly. Heat works with humidity to damage paper. Heat causes the moisture in p...

Printing on both sides (duplexing) You can print on both sides of a sheet of paper (called duplexing or two-sided printing) in two ways—automatic and manual. The following paper sizes are supported for automatic duplexing: letter, A4,legal, and 8.5 x 13 in. Manual duplexing supports all paper sizes....

Layout options for printing on both sides The following illustration shows the four print-orientation options. These options are available when Print on Both Sides is selected on the Finishing tab in the printer driver. 2 3 5 2 5 3 3 5 2 3 5 2 1 2 3 4 1. Long-edge landscape 1 This layout is often us...

4. Click OK . 5. Send the print job to the printer. NOTE The paper you are printing on will partially come out of the top output bin during the duplexing. Do not pull on the paper until duplexing is complete. During duplexing, the duplexerwill not function if the rear output bin is open. To print on...

Using features in the Windows printer driver When you print from a software program, many of the product features are available from the printerdriver. For complete information about the features that are available in the printer driver, see theprinter-driver Help. The following features are describ...

Using watermarks A watermark is a notice, such as "Confidential," that is printed in the background of each page of adocument. 1. Open the printer driver (see Gaining access to printer driver settings ). 2. From the Effects tab, click the Watermarks drop-down list. 3. Click the watermark tha...

6. Click Save . 7. Click Close . The name that you saved appears in the paper-size list for future use. Using different paper and printing covers Follow these instructions for printing a first page that is different from other pages in the print job. 1. Open the printer driver (see Gaining access to...

3. In the section for Document Options , select the number of pages that you want to print on each sheet (1, 2, 4, 6, 9, or 16). 4. If the number of pages is greater than 1, select the correct options for Print Page Borders and Page Order . 5. Click OK . The product is now set to print the number of...

Using features in the Macintosh printer driver When you print from a software program, many of the printer features are available from the printerdriver. For complete information about the features that are available in the printer driver, see theprinter-driver Help. The following features are descr...

Printing multiple pages on one sheet of paper You can print more than one page on a single sheet of paper. This feature provides a cost-effectiveway to print draft pages. 1. Open the printer driver (see Gaining access to printer driver settings ). 2. Click the Layout pop-up menu. 3. Next to Pages pe...

Managing special printing situations Printing a different first page Use the following procedure to print the first page of a document on a different media type than theremainder of the document. For example, you can print the first page of a document on letterheadpaper and the remainder on plain pa...

Managing stored jobs NOTE This feature is available only for printers that have installed hard drives. To store print jobs on the printer, use the Job Storage tab in the printer driver Properties dialog box. After a job is stored, you can print it or delete it from the printer control panel. To prin...

Managing memory The printer supports up to 512 MB of memory. You can add additional memory by installing a dualinline memory module (DIMM) in the DIMM slot, which accepts 32, 48, 64, 128, 256, or 512 MB ofRAM. For information about installing memory, see Working with memory and print server cards . ...

5 Managing the printer This chapter describes how to manage the printer: ● Using printer information pages ● Configuring e-mail alerts ● Using the embedded Web server ● Using HP Web Jetadmin software ● Using the HP Easy Printer Care software ● Using the HP Printer Utility for Macintosh ENWW 95

Configuring e-mail alerts NOTE If your company does not have e-mail, this feature might not be available. You can use HP Web Jetadmin or the embedded Web server to configure the system to alert you ofproblems with the printer. The alerts take the form of e-mail messages to the e-mail account(s) that...

Using the embedded Web server NOTE When the printer is directly connected to a computer, use the HP Easy Printer Care software to view the printer status. ● View printer control status information ● Set the type of paper loaded in each tray ● Determine the remaining life on all supplies and order ne...

To access the embedded Web server by using a network connection 1. In a supported Web browser on your computer, type the IP address for the printer in theaddress/URL field. (To find the IP address, print a configuration page. See Using printer information pages .) NOTE After you open the URL, you ca...

Using HP Web Jetadmin software HP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, andtroubleshooting network-connected peripherals. The intuitive browser interface simplifies cross-platform management of a wide range of devices, including HP and non-HP printers. Ma...

Using the HP Easy Printer Care software The HP Easy Printer Care software is a program that you can use for the following tasks: ● Check the printer status. ● Check supplies status. ● Set up alerts. ● Gain access to troubleshooting and maintenance tools. You can use the HP Easy Printer Care software...

HP Easy Printer Care software sections Section Options Overview tab Contains basic statusinformation for the printer ● Devices list: Shows the printers that you can select. ● Device Status section: Shows printer status information. This section will indicate printer alert conditions, such as an empt...

Using the HP Printer Utility for Macintosh Use the HP Printer Utility to configure and maintain a printer from a Mac OS X computer. Opening the HP Printer Utility To open the HP Printer Utility in Mac OS X V10.2 1. Open the Finder, and then click Applications . 2. Click Library , and then click Prin...

6 Maintenance This chapter describes ways to maintain the printer: ● Managing supplies ● Replacing supplies and parts ● Cleaning the printer ENWW 107

Managing supplies Using, storing, and monitoring the print cartridge can help ensure high-quality printer output. Supplies life The average cartridge yield is 12,000 pages in accordance with ISO/IEC 19752. Actual cartridgeyield depends on specific use. Approximate print-cartridge replacement interva...

CAUTION Any damage caused by a non-HP print cartridge is not covered under the HP warranty and service agreements. To install a new HP print cartridge, see Changing the print cartridge . To recycle the used cartridge, follow the instructions included with the new cartridge. Print-cartridge authentic...

Replacing supplies and parts Carefully follow the guidelines in this section when replacing printer supplies. Supply replacement guidelines To facilitate the replacement of supplies, keep the following guidelines in mind when setting up theprinter. ● Sufficient space is required above and in the fro...

5. Remove the shipping tape from the new print cartridge. Discard the shipping tape according tolocal regulations. 6. Align the print cartridge with the tracks inside the printer, and, using the handle, insert the printcartridge until it is firmly seated, and then close the front door. After a short...

Cleaning the printer During the printing process, paper, toner, and dust particles can accumulate inside the printer. Overtime, this buildup can cause print-quality problems, such as toner specks or smearing (see Troubleshooting print-quality problems ). This printer has a cleaning mode that can cor...

7 Problem solving This troubleshooting information is organized to help you resolve printing problems. Choose thegeneral topic or type of problem from the following list. ● Basic troubleshooting checklist ● Troubleshooting flowchart ● Solving general printing problems ● Control-panel message types ●...

Basic troubleshooting checklist If you are experiencing problems with the printer, use the following checklist to identify the cause ofthe problem: ● Is the printer connected to power? ● Is the printer on? ● Is the printer in the Ready state? ● Are all necessary cables connected? ● Do any messages a...

Troubleshooting flowchart If the printer is not responding correctly, use the flowchart to determine the problem. If the printerdoes not pass a step, follow the corresponding troubleshooting suggestions. If you cannot resolve the problem after following the suggestions in this guide, contact an HP-a...

SYSTEM SETUP submenu (on the CONFIGURE DEVICE menu) at the printercontrol panel,temporarily turn the CLEARABLEWARNINGS and AUTO CONTINUE settings off. Then printthe job again. The print job is notformatted correctly. Paper is not fed correctlyor is damaged. There are print-quality problems. ● Check ...

Solving general printing problems Printer selects media from the wrong tray. Cause Solution The tray selection in the software program might be incorrect. For many software programs, the paper tray selection is found on the Page Setup menu within the program. Remove any media in other trays to make ...

Control-panel message types Four types of control-panel messages can indicate the status of or problems with the printer. Message type Description Status messages Status messages reflect the current state of the printer. They inform you of normal printeroperation and require no interaction to clear ...

Control-panel messages Control panel message Description Recommended action 10.32.YY UNAUTHORIZED SUPPLY Unauthorized supply in use alternates with For help press A new, non-HP supply has been installed.This message appears until an HP supplyis installed or you press . If you believe you purchased a...

Guidelines for using paper For best results, make sure the paper is of good quality, and free of cuts, nicks, tears, spots, looseparticles, dust, wrinkles, voids, and curled or bent edges. If you are unsure what type of paper you are loading (such as bond or recycled), check the label onthe package ...

Printing special pages Special pages within the memory of the printer can help you to diagnose and learn about problemswith your printer. ● Configuration page The configuration page lists many of the current settings and properties of the printer. Forinformation about how to print the configuration ...

Common causes of jams The printer is jammed. 1 Cause Solution The media does not meet specifications. Use only media that meets HP specifications. See Paper specifications . A component is installed incorrectly. Verify that all print cartridges, the transfer unit, and the fuserare correctly installe...

Jam locations Use this illustration to troubleshoot jams in the printer. For instructions about clearing jams, see Clearing jams . 2 4 1 3 1 Print cartridge 2 Input trays 3 Duplex path (for two-sided printing) 4 Output bins Jam recovery This printer automatically provides jam recovery, a feature tha...

3. Before replacing the tray, make sure the paper is flat in the tray at all four corners and below thetabs on the guides. Lock 4. Open and close the top cover to clear the jam message. If a jam message persists, there is still media in the printer. Look for media in other locations. Clearing jams f...

Clearing jams from the output-bin areas NOTE If media is jammed in the top output area, but most of the media is still inside the printer, it is best to remove it through the rear door. 1. Open the rear door. 2. Slightly lift up the rear door, and then, on the inside of the door, lift up on the midd...

Clearing jams from the optional duplexer 1. Remove the duplexer from the rear of the printer. 2. Look inside the printer duplex area and remove any media. 3. Remove any media from the duplexer. 150 Chapter 7 Problem solving ENWW

4. Reinstall the duplexer. NOTE To prevent further jams, make sure all tray covers are in place. Solving repeated jams If jams occur frequently, try the following actions: ● Check all the jam locations. A piece of media might be stuck somewhere in the printer. ● Check that media is correctly loaded ...

Troubleshooting print-quality problems This section helps you define print-quality problems and what to do to correct them. Often print-quality problems can be handled easily by making sure that the printer is correctly maintained, usingprint media that meets HP specifications, or running a cleaning...

NOTE These examples depict letter-size media that has passed through the printer short- edge-first. Light print (partial page) 1. Make sure that the print cartridge is fully installed. 2. The toner level in the print cartridge might be low. Replace the print cartridge. 3. The media might not meet HP...

Specks might appear on a page after a jam has been cleared. 1. Print a few more pages to see if the problem corrects itself. 2. Clean the inside of the printer and run a cleaning page to clean the fuser. (See Cleaning the printer .) 3. Try using a different type of media. 4. Check the print cartridg...

Gray background 1. Do not use media that has already been run through the printer. 2. Try using a different type of media. 3. Print a few more pages to see if the problem corrects itself. 4. Turn over the stack in the tray. Also, try rotating the stack 180°. 5. Open the CONFIGURE DEVICE menu at the ...

Loose toner Loose toner, in this context, is defined as toner that can be rubbed off the page. 1. If media is heavy or rough, open the CONFIGURE DEVICE menu at the printer control panel. On the PRINT QUALITY submenu, select FUSER MODES , and then select the media type you are using. Change the setti...

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4. Turn over the stack in the tray. Also, try rotating the stack 180°. 5. Make sure that the type and quality of the media you are using meet HP specifications. (See Paper specifications .) 6. Make sure that the environmental specifications for the printer are being met. (See Operating environment ....

5. Make sure that the type and quality of the media you are using meet HP specifications. (See Paper specifications .) 6. If envelopes are creasing, try storing envelopes so that they lie flat. If the above actions do not improve wrinkles or creases, change your fuser mode from NORMAL to LOW1 . 1. O...

Troubleshooting network printing problems NOTE HP recommends that you use the printer CD to install and set up the printer on a network. ● Print a configuration page (see Using printer information pages ). If an HP Jetdirect print server is installed, printing a configuration page also prints a seco...

Troubleshooting common Windows problems Error message: "Error Writing to LPT x " in Windows 9 x . Cause Solution Media is not loaded. Make sure that paper or other print media is loaded in thetrays. The cable is defective or loose. Make sure that the cables are connected correctly, theprinte...

Troubleshooting common Macintosh problems In addition to the problems that are listed in Solving general printing problems , this section lists problems that can occur when using a Mac computer. NOTE Setup for USB and IP printing is performed through the Desktop Printer Utility. The printer will not...

When connected with a USB cable, the printer does not appear in the Macintosh Print Center after the driver isselected. Cause Solution This problem is caused by either a software or a hardwarecomponent. Software troubleshooting ● Check that your Macintosh supports USB. ● Verify that your Macintosh o...

Troubleshooting common PostScript problems The following situations are specific to the PostScript (PS) language and might occur when severalprinter languages are being used. Check the control-panel display for messages that might helpresolve problems. NOTE To receive a printed or screen message whe...

A Supplies and accessories This section provides information about ordering parts, supplies, and accessories. Use only partsand accessories that are specifically designed for this printer. ● Ordering parts, accessories, and supplies ● Part numbers ENWW 171

Ordering parts, accessories, and supplies Several methods are available for ordering parts, supplies, and accessories: Ordering directly from HP You can obtain the following items directly from HP: ● Replacement parts To order replacement parts in the U.S. see http://www.hp.com/go/hpparts/ . Outside...

Part numbers The following list of accessories was current at the time of printing. Ordering information andavailability of the accessories might change during the life of the printer. Paper-handling accessories Item Description Part number Optional 500-sheet tray and feeder unit(tray 3) Optional tr...

Item Description Part number Parallel cables 2-meter IEEE 1284-B cable C2950A 3-meter IEEE 1284-B cable C2951A USB cable 2-meter A to B cable C6518A Print media For more information about media supplies, go to http://www.hp.com/go/ljsupplies . Item Description Part number HP Soft Gloss laser paper F...

B Service and support Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet 5200, 5200n, 5200tn, and 5200dtn printers One-year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects inmaterials a...

HP maintenance agreements HP has several types of maintenance agreements that meet a wide range of support needs.Maintenance agreements are not part of the standard warranty. Support services may vary by area.Check with your local HP dealer to determine the services available to you. On-site service...

4. If possible, include print samples and 50 to 100 sheets of paper or other print media that did notprint correctly. 5. In the U.S., call HP Customer Care to request new packing material. In other areas, use theoriginal packing material, if possible. Hewlett-Packard recommends insuring the equipmen...

C Specifications ● Physical specifications ● Electrical specifications ● Acoustic emissions ● Operating environment ● Paper specifications ENWW 181

Printer model Printing 2 Ready 3 , 4 Sleep 5 Off HP LaserJet 5200dtn 625 W 6 11 W 8.5 W 0.4 W 1 Values subject to change. See www.hp.com/support/lj5200 for current information. 2 Power numbers are the highest values measured using all standard voltages. 3 Default time from Ready mode to Sleep = 30 m...

Paper specifications For complete paper specifications for all HP LaserJet printers, see the HP LaserJet printer family print media guide (available at http://www.hp.com/support/ljpaperguide ). Category Specifications Acid content 5.5 pH to 8.0 pH Caliper 0.094 to 0.18 mm (3.0 to 7.0 mils) Curl in r...

Envelopes with double side seams Double side-seam construction has vertical seams at both ends of the envelope rather than diagonalseams. This style might be more likely to wrinkle. Be sure the seam extends all the way to the cornerof the envelope as illustrated below. 1 2 1 Acceptable envelope cons...

Labels CAUTION To avoid damaging the printer, use only labels recommended for laser printers. To prevent serious jams, always use tray 1 to print labels and always use the rear output bin.Never print on the same sheet of labels more than once or print on a partial sheet of labels. Label construction...

D Regulatory information This section contains the following regulatory information: ● FCC regulations ● Environmental product stewardship program ● Declaration of conformity ● Safety statements ENWW 187

FCC regulations This equipment has been tested and found to comply with the limits for a Class B digital device,pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protectionagainst harmful interference in a residential installation. This equipment generates, uses, ...

Environmental product stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally soundmanner. This product has been designed with several attributes to minimize impacts on ourenvironment. Ozone production This product gener...

not be returned to you. Your empty HP LaserJet print cartridges are recycled responsibly when youparticipate in the HP Planet Partners program. Thank you for being environmentally responsible! In many countries/regions, this product’s printing supplies (for example, print cartridges) can bereturned ...

HP LaserJet 5200 printer Location On formatter board User-removable No For recycling information, you can go to www.hp.com/recycle , or contact your local authorities or the Electronics Industries Alliance: www.eiae.org . Disposal of waste equipment by users in private households in the European Uni...

Declaration of conformity Declaration of conformity Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard,Boise, Idaho 83714-1021, USA declares, that the product Product Name: HP LaserJet 5200...

Safety statements Laser safety The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administrationhas implemented regulations for laser products manufactured since August 1, 1976. Compliance ismandatory for products marketed in the United States. The printer is certified a...

Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet 5200, 5200n, 5200tn, 5200dtn, laserkirjoitin on käyttäjän kannalta turvallinenluokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteenpääsyn laitteen ulkopuolelle. Laitteen turvallisuusl...

Installing printer memory You might want to add more printer memory to the printer if you often print complex graphics, printPostScript (PS) documents, or use many downloaded fonts. Added memory also gives you moreflexibility in supporting job-storage features, such as quick copying. To install prin...

Installing CompactFlash cards Up to two CompactFlash cards can be installed to add fonts to the printer. To install a CompactFlash card 1. After the configuration page has printed, turn the printer off and disconnect the power cord. 2. Disconnect all interface cables. 3. Remove the right side panel ...

Checking DIMM or CompactFlash installation After installing the DIMM or CompactFlash card, make sure that the installation was successful. To verify that DIMMs or CompactFlash cards are installed correctly 1. Turn the printer on. Check that the Ready light is illuminated after the printer has gone t...

Enabling memory for Windows 1. On the Start menu, point to Settings , and click Printers or Printers and Faxes . 2. Select this printer and select Properties . 3. On the Configure tab, click More . 4. In the Total Memory field, type or select the total amount of memory that is now installed. 5. Clic...

Using HP Jetdirect print server cards Follow these procedures to install or remove an EIO card. Installing an HP Jetdirect print server card 1. Turn off the printer, and then remove the right cover. 2. Remove the two screws and cover plate from the EIO slot on the back of the printer. NOTE Do not di...

4. Connect the network cable to the EIO card. 5. Replace the right cover, turn on the printer, and then print a configuration page to verify that thenew EIO device is recognized. See Using printer information pages . NOTE When you print a configuration page, an HP Jetdirect configuration page that c...

F Printer commands Most programs do not require you to specify printer commands. See your computer and softwaredocumentation to find the method for specifying printer commands, if needed. PCL 6 and PCL 5e PCL 6 and PCL 5e printer commands tell the printer which tasks to perform or which fonts to use...

Understanding PCL 6 and PCL 5e printer command syntax Before using printer commands, compare these characters: Lowercase l: l Uppercase O: O Number one: 1 Number 0: 0 Many printer commands use the lowercase letter l (l) and the number one (1), or the uppercase letterO (O) and the number zero (0). Th...

E c &l3a1o8D Using escape characters Printer commands always begin with the escape character (E c ). The following table shows how the escape character can be inserted in various MS-DOS programs. DOS program Entry What appears Lotus 1-2-3 and Symphony Type \027 027 Microsoft Word for MS-DOS Hold...

Glossary bidirectional communication Two-way data transmission. bin A receptacle for holding printed pages. BOOTP Abbreviation for “Bootstrap Protocol,” an Internet protocol that a computer uses to find its IP address. calibration The process in which the printer makes internal adjustments to produc...

Index Symbols/Numerics 250–sheet tray. See tray 2 500–sheet tray. See tray 3 A A4 paper settings 29, 30access denied 133accessibility features 5accessories ordering 172part numbers 173 acoustic specifications 183adhesive labels. See labels anticounterfeit supplies 109AppleTalk setting 38, 54authoriz...