HP 510X - Manual

8 Introducing the HP Jetdirect Print Server ENWW Supported Networks HP Jetdirect print servers support a variety of network protocol suites, including TCP/IP, IPX/SPX, DLC/LLC, and AppleTalk protocols. In addition, HP provides software for network configuration on the following networks: ● Microsoft...

ENWW 9 2 HP Software Solutions Summary Software Solutions Table HP provides a variety of software solutions to set up or manage your HP Jetdirect-connected network devices. See Table 2.1 to help you determine which software is best for you:

10 HP Software Solutions Summary ENWW Table 2.1 Software Solutions Operating Environment Function Remarks Install Network Printer wizard (Windows) Windows 2000, XP, Server 2003 For TCP/IP direct-mode printing Install a single network printer on a peer-to-peer or client-server network Simple printer ...

ENWW HP Software Solutions Summary 11 HP Install Network Printer Wizard (Windows) The HP install Network Printer Wizard is a utility for printer discovery, setup and installation on a TCP/IP network. Once your printers have a network connection, the wizard installs the printer on your systems or ser...

12 HP Software Solutions Summary ENWW HP Web Jetadmin HP Web Jetadmin allows you to use a Web browser to install, view, manage, and diagnose devices connected to an HP Jetdirect print server or any standard printer MIB devices. For information about a procedure or window in the HP Web Jetadmin softw...

ENWW HP Software Solutions Summary 13 Verifying Installation and Providing Access ● Verify that the HP Web Jetadmin software is correctly installed by navigating to it with your browser as shown in the following example: http://systemname.domain:port/ where systemname.domain is the host name of your...

14 HP Software Solutions Summary ENWW Internet Printer Connection Software HP Jetdirect print servers (firmware version x.07.16 or later) support the Internet Printing Protocol (IPP). Using the appropriate software on your system, you can create an IPP print path from your system to any HP Jetdirect...

ENWW HP Software Solutions Summary 15 (Example: http://169.254.227.113/ipp/port2) Then click Next . 5. You will be prompted for a printer driver (the HP Jetdirect print server does not contain printer drivers, so your system cannot automatically obtain the driver). Click OK to install the printer dr...

16 HP Software Solutions Summary ENWW Supported Browsers Windows 2000 ● Microsoft Internet Explorer 5 or later. Supported Proxies ● Web proxy with support for HTTP v1.1 (may not be needed if printing over an intranet)

18 TCP/IP Configuration ENWW Note Linux and UNIX systems: For more information, see the bootpd man page. On HP-UX systems, a sample DHCP configuration file (dhcptab) may be loaded in the /etc directory. If your HP-UX system does not provide Dynamic Domain Name Services (DDNS) for its DHCP implementa...

ENWW TCP/IP Configuration 19 Using BOOTP/TFTP This section describes how to configure the print server using BOOTP (Bootstrap Protocol) and TFTP (Trivial File Transfer Protocol) services on UNIX servers. BOOTP and TFTP are used to download network configuration data from a server to the HP Jetdirect...

20 TCP/IP Configuration ENWW Systems That Use Network Information Service (NIS) If your system uses NIS, you may need to rebuild the NIS map with the BOOTP service before performing the BOOTP configuration steps. Refer to your system documentation. Configuring the BOOTP Server For the HP Jetdirect p...

ENWW TCP/IP Configuration 21 CAUTION Community names (passwords) for your printer are not secure. If you specify a community name for your printer, select a name that is different from passwords used for other systems on your network. Bootptab File Entries An example of a /etc/bootptab file entry fo...

22 TCP/IP Configuration ENWW A colon (:) indicates the end of a field, and a backslash (\) indicates that the entry is continued on the next line. Spaces are not allowed between the characters on a line. Names, such as host names, must begin with a letter and can contain only letters, numbers, perio...

ENWW TCP/IP Configuration 23 configuration file can be downloaded using TFTP. This TFTP configuration file’s relative path name is specified in the BOOTP reply using the /etc/bootptab file’s T144 vendor-specific tag entry. An example of a TFTP configuration file is provided below (the symbol ‘#’ den...

24 TCP/IP Configuration ENWW Table 3.2 describes parameters that may be included in the TFTP configuration file. Table 3.2 TFTP Configuration File Parameters (1 of 3) ews-config: Enables or disables the embedded web server on the HP Jetdirect print server. To enable, set to 1. To disable, set to 0. ...

ENWW TCP/IP Configuration 25 contact: ASCII character string that identifies the person who administers or services the printer (SNMP sysContact object). This may include how to contact this person. The default contact is undefined. get-community-name: Specifies a password that determines which SNMP...

26 TCP/IP Configuration ENWW Using DHCP Dynamic Host Configuration Protocol (DHCP, RFC 2131/2132) is one of several auto configuration mechanisms that the HP Jetdirect print server uses. If you have a DHCP server on your network, the HP Jetdirect print server automatically obtains its IP address fro...

ENWW TCP/IP Configuration 27 UNIX Systems For more information on setting up DHCP on UNIX systems, see the bootpd man page. On HP-UX systems, a sample DHCP configuration file (dhcptab) may be located in the /etc directory. If your HP-UX system does not support Dynamic Domain Name Services (DDNS) for...

28 TCP/IP Configuration ENWW Windows 2000 Server/Server 2003 To set up a DHCP scope on a Windows 2000 server, perform the following steps: 1. Run the Windows DHCP manager utility. ■ Windows 2000: Click Start , select Settings and Control Panel . Open the Administrative Tools folder and run the DHCP ...

ENWW TCP/IP Configuration 29 To configure DHCP options now, select Yes and click Next . a. If desired, specify the IP address of the router (or default gateway) to be used by clients. Then click Next . b. If desired, specify the Domain Name and DNS (Domain Name System) servers for clients. Click Nex...

30 TCP/IP Configuration ENWW Enabling or Disabling DHCP If you do not want your HP Jetdirect print server configured via DHCP, you must disable DHCP configuration. There are three methods for enabling or disabling DHCP: 1. You can use Telnet to enable or disable DHCP operation on the HP Jetdirect pr...

ENWW TCP/IP Configuration 31 Using RARP This subsection describes how to configure the print server using the Reverse Address Resolution Protocol (RARP) on UNIX and Linux systems. This setup procedure enables the RARP daemon running on your system to respond to a RARP request from the HP Jetdirect p...

32 TCP/IP Configuration ENWW 9. To verify that the card is configured with the correct IP address, use the ping utility. At the prompt, type: ping <IP address> where <IP address> is the assigned address from RARP. The default IP address is 192.0.0.192. 10. If ping does not respond, see t...

ENWW TCP/IP Configuration 33 ● From a UNIX command prompt: arp -s <IP address> <LAN hardware address> ping <IP address> where <IP address> is the desired IP address to be assigned to the print server. The arp command writes the entries to the arp cache on the workstation, and...

34 TCP/IP Configuration ENWW Using Telnet This subsection describes how to configure the print server using Telnet. Note To use Telnet commands with the HP Jetdirect print server, a route must be available from your workstation to the print server. Simplistically, this means that there must be a mat...

ENWW TCP/IP Configuration 35 2. When the server responds connected to IP address , press Enter twice to make sure that the Telnet connection is initialized. 3. If you are prompted for a password, type the correct password. By default, Telnet does not require a password, but you can set up to a 14-ch...

36 TCP/IP Configuration ENWW 4. At the Telnet prompt “ > ” type: parameter: value then press Enter , where parameter refers to the configuration parameter you are defining, and value refers to the definitions you are assigning to that parameter. Each parameter entry is followed by a carriage retu...

ENWW TCP/IP Configuration 37 Table 3.3 Telnet Configuration Parameter Examples (1 of 2) IP Address Parameter Example ip: 192.168.10.1 where ip identifies the parameter and 192.168.10.1 specifies the address for the printer. By typing this parameter, you can overwrite the IP address used to make the ...

38 TCP/IP Configuration ENWW Port and Banner Page Example port:2 banner:0 For multiport Jetdirect print servers, ‘port’ specifies the port that you want to enable or disable a banner page. (In this example, disable banner page on port 2.) The default port is port 1. Set Community Name Example set-cm...

ENWW TCP/IP Configuration 39 Using Telnet to Erase the Existing IP Address To erase the IP address during a Telnet session: 1. Type cold-reset , then press Enter . 2. Type quit , then press Enter to exit Telnet. Note This procedure resets all TCP/IP parameters, but only affects the TCP/IP subsystem....

40 TCP/IP Configuration ENWW Moving to Another Network When moving an HP Jetdirect print server that is configured with an IP address to a new network, make sure that the IP address does not conflict with addresses on the new network. You may change the IP address of the print server to one that can...

ENWW 41 4 Configuring for LPD Printing Introduction The HP Jetdirect print server contains an LPD (Line Printer Daemon) Server module to support LPD printing. This chapter describes how to configure the HP Jetdirect print server for use with various systems that support LPD printing. These instructi...

42 Configuring for LPD Printing ENWW Note The LPD functionality can be used with any host implementation of LPD that complies with the RFC 1179 document. The process for configuring printer spoolers, however, may differ. See your system documentation for information on configuring these systems. The...

ENWW Configuring for LPD Printing 43 ● The LAN hardware address (or station address) of the print server. This address is printed with print server status information on the HP Jetdirect configuration page and is of the form: LAN HW ADDRESS: xxxxxxxxxxxx where x is a hexadecimal digit (for example, ...

44 Configuring for LPD Printing ENWW The line printer daemon on the HP Jetdirect print server treats data in the text queue as unformatted text or ASCII, and adds a carriage return to each line before sending it to the printer. (Note that the actual observed behavior is that a PCL line termination c...

ENWW Configuring for LPD Printing 45 LPD on UNIX Systems Configuring Print Queues for BSD-based Systems Edit the /etc/printcap file to include the following entries: printer_name|short_printer_name:\ :lp=:\ :rm=node_name:\ :rp=remote_printer_name_argument:\ (this should be text , raw , or auto ) :lf...

46 Configuring for LPD Printing ENWW If your printer does not support automatic switching between PostScript, PCL, and HP-GL/2 languages, use the printer's control panel (if the printer has one) to select the printer language or rely on the application to select the printer language via commands emb...

ENWW Configuring for LPD Printing 47 Configuring Print Queues Using SAM (HP-UX systems) On HP-UX systems you can use the SAM utility to configure remote print queues for printing “text” (ASCII) files or “raw” (PCL, PostScript, or other printer language) files. Before you execute the SAM program, sel...

48 Configuring for LPD Printing ENWW Printing a Test File To verify that the printer and print server connections are correct, print a test file. 1. At the UNIX system prompt type: lpr -Pprinter_name file_name where printer_name is the designated printer and file_name refers to the file to be printe...

ENWW Configuring for LPD Printing 49 LPD on Windows 2000/Server 2003 Systems This section describes how to configure Windows systems to use the HP Jetdirect LPD (Line Printer Daemon) services. The process consists of two parts: ● Installing TCP/IP software (if not already installed). ● Configuring a...

50 Configuring for LPD Printing ENWW 2. If you have not previously installed the software: ■ Windows 2000/Server 2003: In the Local Area Connection Properties window, click Install . In the Select Network Component Type window, select Protocol and click Add to add the Internet Protocol (TCP/IP) . Fo...

ENWW Configuring for LPD Printing 51 c. Select and enable Other Network File and Print Services . d. Click Details , and verify that Print Services for Unix is enabled. If not, enable it. e. Click Okay , and then Next . 2. Windows 2000: Open the Printers folder (from the Desktop, click Start , Setti...

52 Configuring for LPD Printing ENWW 10. Choose whether this printer will be available to other computers. If shared, enter a share name that identifies the printer to other users. Click Next . 11. If desired, enter a location and other information for this printer. Click Next . 12. Choose whether t...

ENWW 53 5 FTP Printing Introduction FTP (File Transfer Protocol) is a basic TCP/IP connectivity utility to transfer data between systems. FTP printing is a way to use FTP to send print files from a client system to an HP Jetdirect-connected printer. In an FTP printing session, the client connects an...

54 FTP Printing ENWW Print Files The HP Jetdirect FTP server transfers print files to the printer but does not interpret them. For proper printing, print files must be in a language recognized by the printer (such as PostScript, PCL, or unformatted text). For formatted print jobs, you must first pri...

ENWW FTP Printing 55 Although the ls and dir commands are always accepted, the HP Jetdirect FTP server supports only one data connection for printing at a time. The transmission mode for an FTP data connection with the HP Jetdirect print server is always in stream mode, which marks the end-of-file b...

56 FTP Printing ENWW Commands Table 5.1 summarizes commands available to the user during an FTP printing session. Table 5.1 User Commands for HP Jetdirect FTP Server Command Description user <username> <username> specifies a user. Any user will be accepted and can print to the selected p...

ENWW FTP Printing 57 Example of an FTP Session This is an example of a typical FTP printing session: System> ftp 192.168.10.1 Connected to 192.168.10.1 220 JD FTP Server Ready Name (192.168.10.1:root): Deke 331 Username OK, send identity (email name) as password. Password: 230- Hewlett-Packard J7...

58 Troubleshooting the HP Jetdirect Print Server ENWW 6 Troubleshooting the HP Jetdirect Print Server Introduction This chapter describes how to diagnose and correct problems associated with the HP Jetdirect print server. A flowchart guides you to the correct procedures for troubleshooting the follo...

ENWW Troubleshooting the HP Jetdirect Print Server 59 Resetting to Factory Defaults Parameters on the HP Jetdirect print server (for example, the IP address) can be reset to factory default values using the following procedures: ● HP Jetdirect External Print Servers Reset the HP Jetdirect external p...

60 Troubleshooting the HP Jetdirect Print Server ENWW General Troubleshooting Troubleshooting Chart - Assessing the Problem Figure 6.1 Assessing the Problem

ENWW Troubleshooting the HP Jetdirect Print Server 61 Procedure 1: Verifying that the Printer is On and Online Check the following items to make sure the printer is ready to print. 1. Is the printer plugged in and turned on? Make sure the printer is plugged in and turned on. If the problem persists,...

62 Troubleshooting the HP Jetdirect Print Server ENWW Procedure 3: Resolving Printer Display Error Messages Try to isolate the problem to either the printer or the print server. 1. Disconnect the print server from the printer. Does the same error message appear on the printer? ■ See your printer doc...

ENWW Troubleshooting the HP Jetdirect Print Server 63 6. Is your protocol enabled? Check the STATUS line for your protocol on the Jetdirect configuration page. See the end of this chapter for descriptions of the information on the configuration page. 7. Is there an error message in the protocol’s se...

64 Troubleshooting the HP Jetdirect Print Server ENWW Understanding the Ethernet Configuration Pages (External Print Servers) This section describes the Ethernet/802.3 configuration page for HP Jetdirect external print servers. The networking section of each configuration page is divided into sectio...

ENWW Troubleshooting the HP Jetdirect Print Server 65 Figure 6.2 Ethernet Configuration Page (External Single Port Print Servers) 7 Apple EtherTalk status information (Table 7.7 ) (Ethernet only) If the AppleTalk protocol is working properly, or if it is enabled. Use NET and NODE to verify the print...

66 Troubleshooting the HP Jetdirect Print Server ENWW Figure 6.3 Ethernet Configuration Page (External Three-Port Print Servers)

ENWW 67 7 HP Jetdirect Configuration Page Messages Introduction This chapter describes the messages, network statistics, and status that can be printed on a Jetdirect configuration page. These messages include configuration information and error messages for each network operating system. The config...

68 HP Jetdirect Configuration Page Messages ENWW Table 7.1 HP Jetdirect Product Information Message Description HP JETDIRECT JXXXXX Identifies the HP Jetdirect print server model number. FIRMWARE REVISION: X.XX.XX The firmware revision number of the HP Jetdirect print server currently installed in t...

ENWW HP Jetdirect Configuration Page Messages 69 Table 7.2 General HP Jetdirect Messages (1 of 10) Message Description ARP DUPLICATE IP ADDRESS The ARP layer has detected another node on the network using the same IP address as the HP Jetdirect print server. Extended error information below this mes...

70 HP Jetdirect Configuration Page Messages ENWW CONFIGURATION ERROR The configuration information for the NetWare functions is not stored correctly on the HP Jetdirect print server. Rerun the installation software to reconfigure. If this error persists, there may be a problem with the HP Jetdirect ...

ENWW HP Jetdirect Configuration Page Messages 71 INITIALIZING TRYING TO CONNECT TO SERVER The HP Jetdirect print server is trying to connect to the NetWare server(s). This is a normal message. Wait until the connection is established or another status message appears. INVALID GATEWAY ADDRESS The def...

72 HP Jetdirect Configuration Page Messages ENWW LAN ERROR-CONTROLLER CHIP Check the network connections. If the connections are intact, run the power-on self-test: turn the printer off, then on again. If the error persists, replace the HP Jetdirect print server. LAN ERROR-EXTERNAL LOOPBACK The HP J...

ENWW HP Jetdirect Configuration Page Messages 73 LAN ERROR-TRANSMITTER OFF There may be a problem with your network cabling or the HP Jetdirect print server. Check the cabling and connectors on your Ethernet network. If you cannot find a problem with your network cabling, run the power-on self-test:...

74 HP Jetdirect Configuration Page Messages ENWW NDS ERR: MAX QUEUE OBJECTS Too many print queue objects are assigned to the printer. Reduce the number of queues assigned. NDS ERR: NO PRINTER OBJECTS No printer objects are assigned to the print server object configured to this HP Jetdirect print ser...

ENWW HP Jetdirect Configuration Page Messages 75 NOT CONFIGURED The HP Jetdirect print server has not been configured for NetWare. Use the printer installation software to configure the print server for NetWare networks. NOVRAM ERROR The HP Jetdirect print server cannot read the contents of its NOVR...

76 HP Jetdirect Configuration Page Messages ENWW PSERVER CLOSED CONNECTION The print server requested a termination of the connection with the HP Jetdirect print server. No error exists or is indicated. Make sure the print server is running, and restart it if necessary. READY The HP Jetdirect print ...

ENWW HP Jetdirect Configuration Page Messages 77 UNABLE TO ATTACH TO QUEUE A failure was detected when the HP Jetdirect print server tried to attach to one of the queues assigned to the print server object. This may be because no servers are allowed to attach to this queue. There may also be a netwo...

78 HP Jetdirect Configuration Page Messages ENWW UNABLE TO LOGIN A failure was detected when the HP Jetdirect print server tried to log onto the file server. This could be caused by the print server object not existing on the file server, or because of a security check that prevents the print server...

ENWW HP Jetdirect Configuration Page Messages 79 Table 7.3 Network Statistics Message Description UNICAST PACKETS RCVD: Number of frames specifically addressed to this HP Jetdirect print server. This does not include broadcasts or multicasts. TOTAL PACKETS RECEIVED: Total number of frames (packets) ...

80 HP Jetdirect Configuration Page Messages ENWW Table 7.4 Novell NetWare Configuration Messages (1 of 2) Message Description IPX/SPX STATUS: Indicates the current IPX/SPX protocol status. DISABLED indicates that IPX/SPX was manually disabled. READY indicates the HP Jetdirect print server is awaitin...

ENWW HP Jetdirect Configuration Page Messages 81 PORT X STATUS: READY: Print server is awaiting data. INITIALIZING: Print server is registering the node address or name/type. SERVER NAME: The name of the NetWare file server or print server. If no name is displayed, the Jetdirect print server has not...

82 HP Jetdirect Configuration Page Messages ENWW Table 7.6 TCP/IP Configuration Messages (1 of 2) Message Description TCP STATUS: Current TCP status. DISABLED: Indicates that TCP/IP was manually disabled. READY: Indicates the HP Jetdirect print server is awaiting data. INITIALIZING: Indicates that t...

ENWW HP Jetdirect Configuration Page Messages 83 DHCP SERVER The IP address of the system that responds to the print server's DHCP request with configuration data. This parameter is omitted when the print server is not configured using DHCP. CONFIG FILE: The name of the HP Jetdirect configuration fi...

84 HP Jetdirect Configuration Page Messages ENWW PORT X STATUS: READY: Print server is awaiting data. INITIALIZING: Print server is registering the node address or name/type. Table 7.8 SNMP Messages Message Description SNMP SET CMTY NAME: NONE or SPECIFIED Indicates whether or not an IP SNMP set com...

86 TCP/IP Overview ENWW User Datagram Protocol (UDP) UDP provides similar services to TCP. However, UDP does not acknowledge data receipt and supports request/reply transactions with no added reliability or guarantee of delivery. UDP is used when acknowledgment and reliability are not required, such...

ENWW TCP/IP Overview 87 IP Address: (Host Portion) Host addresses numerically identify specific network interfaces on an IP network. Usually a host has only one network interface; thus, only one IP address. Because no two devices can share the same number at the same time, administrators typically m...

88 TCP/IP Overview ENWW Explained in more detail in the table “Network Class Characteristics,” you will see how each network class differs further by the leading bit identifier, the address range, the number of each type available, and the maximum number of hosts each class allows. Table A.2 Network...

ENWW TCP/IP Overview 89 Configuring IP Addresses TCP/IP configuration parameters (such as IP address, subnet mask, default gateway) can be configured on the HP Jetdirect print server in a variety of ways. These values can be configured manually through HP-supplied software, or they can be automatica...

90 TCP/IP Overview ENWW Subnets When an IP address is assigned to an organization, no provision is made for more than one network being present at that location. Local network administrators use subnets to partition a network into several different subnetworks. Splitting a network into subnets can r...

ENWW TCP/IP Overview 91 Gateways Gateways are devices that act as translators between systems that do not use the same communication protocols, data formatting, structures, languages, or architectures. Gateways repackage the data packets and change the syntax to match that of the destination system....

92 Using the Embedded Web Server ENWW B Using the Embedded Web Server Introduction Each HP Jetdirect print server contains an embedded web server that can be accessed through a supported web browser on an intranet. The embedded web server provides access to configuration and management pages for the...

ENWW Using the Embedded Web Server 93 Requirements Compatible Web Browsers To access the embedded Web server, you must use a compatible Web browser. In general, the embedded Web server can be used with Web browsers that support HTML 4.01 and cascading style sheets. Hewlett-Packard tests a number of ...

94 Using the Embedded Web Server ENWW Viewing the Embedded Web Server Before you can use the embedded web server, the HP Jetdirect print server must be configured with an IP address. There are many ways to configure an IP address on the print server. For example, you can automatically configure IP p...

ENWW Using the Embedded Web Server 95 Special Features ● HP Jetdirect external print servers provide scanning capabilities for selected HP All-in-One peripherals. When connected to a supported peripheral, a Scan button provides you with access to the scanning feature. For more information, click the...

96 ENWW A APPLETALK NAME 83APPLETALK STATUS 83APPLETALK TYPE 83arp command 32ARP DUPLICATE IP ADDRESS 69 AUTONEGOTIATION 68 B BABBLE ERROR 69BAD BOOTP REPLY 69BAD BOOTP TAG SIZE 69BAD LENGTH RCVD 79BAD PACKETS RCVD 79BOOTP configuring 20definition 89SERVER 82using 19 BOOTP/DHCP IN PROGRESS 69browser...