Page 3 - MSG revision history
MSG revision history Revision Publication date Description A October 2009 ● Added information indicating support for DDR3 memory in the followinglocation: Memory module on page 68 . ● Updated commodities in the following location: Product description on page 1 . ● Added newly supported memory module...
Page 5 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on ahard, flat surface. Do not allow another hard surface, such as an adjoining o...
Page 7 - Table of contents; Product description
Table of contents 1 Product description 2 External component identification Windows Vista and Windows XP ....................................................................................................... 11 Display ...................................................................................
Page 8 - Removal and replacement procedures
Plastics Kit .......................................................................................................................................... 44Cable Kit ...........................................................................................................................................
Page 13 - Product description
1 Product description Category Description 14” UMA/GL40 14” UMA/GL45 14”discrete 15.6”UMA/GL40 15.6”UMA/GL45 15.6”discrete ProductName HP ProBook 4410s NotebookPC √ √ HP ProBook 4411s NotebookPC √ HP ProBook 4510s NotebookPC √ √ √ Processors Intel® Core™2 Duo processors ● T9600 2.80-GHz, 6-MB L2cach...
Page 23 - External component identification; Display
2 External component identification Windows Vista and Windows XP Display NOTE: Your computer may look slightly different from the illustration in this section. Component Description (1) Internal display switch Turns off the display if the display is closed while the power is on. (2) Internal microph...
Page 24 - Top components; Pointing devices
Top components Pointing devices Component Description (1) TouchPad* Moves the pointer and selects or activates items on the screen. (2) Left TouchPad button* Functions like the left button on an external mouse. (3) TouchPad scroll zone Scrolls up or down. (4) Right TouchPad button* Functions like th...
Page 25 - Lights
Lights NOTE: Your computer may look slightly different from the illustration in this section. Component Description (1) Caps lock light On: Caps lock is on. (2) Info Center/QuickLook light ● On: The computer is on. ● Blinking (5 times): ◦ When the computer is on, press button to launch InfoCenter. ◦...
Page 27 - Keys
Keys NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed incombination with a function key, the num lk key...
Page 29 - Front components
Front components Component Description (1) Drive light ● Blinking turquoise: The hard drive or optical drive is beingaccessed. ● Amber: HP 3D DriveGuard has temporarily parked the harddrive. (2) Wireless switch Turns the wireless feature on or off but does not establish awireless connection. NOTE: Y...
Page 30 - Right-side components
Right-side components Component Description (1) USB ports (2) Connect optional USB devices. (2) RJ-11 (modem) jack (select models only) Connects a modem cable. (3) Optical drive (select models only) Reads optical discs and, on select models, also writes to opticaldiscs. (4) Optical drive light (sele...
Page 32 - Bottom components
Bottom components Component Description (1) Battery release latches (2) Release the battery from the battery bay. (2) Battery bay Holds the battery. 20 Chapter 2 External component identification
Page 33 - Wireless antennas
Wireless antennas Component Description (1) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wirelesswide-area networks (WWAN). (2) WLAN antennas (2)* Send and receive wireless signals to communicate with wirelesslocal area networks (WLAN). *To see wirele...
Page 34 - Additional hardware components
Additional hardware components Component Description (1) Power cord* Connects an AC adapter to an AC outlet. (2) Battery* Powers the computer when the computer is not plugged intoexternal power. (3) AC adapter Converts AC power to DC power. *Batteries and power cords vary in appearance by country or...
Page 46 - Illustrated parts catalog; Service tag
3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and modeldescription provided on the service tag. (1) Product name: This is the product name affixed to the front of the computer. (2) Serial number (s/n): This is an alphanumeri...
Page 56 - Plastics Kit
Item Description Spare part number For use in computers with 14-in displays 535871-001 (3) Webcam module 535797-001 Display Cable Kit For use in computers with 15-in HD displays 536433-001 For use in computers with 14-in displays 536430-001 (4a) Microphone cable (4b) WLAN antenna transceivers and ca...
Page 58 - Mass storage devices
Mass storage devices Item Description Spare part number (1) Hard drive (includes bracket) 500-GB, 7200-rpm 575195-001 500-GB, 5400-rpm 536414-001 320-GB, 7200-rpm 575194-001 320-GB, 5400-rpm 536413-001 250-GB, 7200-rpm 538972-001 250-GB, 5400-rpm 536412-001 160-GB, 7200-rpm 538971-001 160-GB, 5400-r...
Page 60 - Sequential part number listing
Sequential part number listing Spare partnumber Description 246959-001 Power cord for use in the United States 246959-011 Power cord for use in Australia and New Zealand 246959-021 Power cord for use in Europe, the Middle East, and Africa 246959-031 Power cord for use in the United Kingdom 246959-06...
Page 68 - Removal and replacement procedures; Preliminary replacement requirements; Tools required; Plastic parts
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service consideratio...
Page 70 - Grounding guidelines; Electrostatic discharge damage
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structuredetermine the degree of sensitivity. Networks built into many integrated circuits provide some protection,but in many cases, ESD contains enough pow...
Page 72 - Equipment guidelines
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible strapswith a minimum of one megohm ±10% resistance in the ground cords. To provide proper ...
Page 74 - Computer feet
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, sparepart number 535793-001. There are 8 rubber feet that attach to the base enclosure in the locationsillustrated below. 62 Chapter 4 Removal and replacement procedures
Page 75 - Battery
Battery Description Spare part number 8-cell, 63-Wh Li-on battery for use in computers with 15-in displays 535753-001 6-cell, 47-Wh Li-on battery for use in computers with 15-in displays 536418-001 6-cell, 47-Wh Li-on battery for use in computers with 14-in displays 572032-001 Before disassembling t...
Page 76 - Switch cover and keyboard
Switch cover and keyboard Description Spare part number Switch covers For use in black computers with 15-in displays 535861-001 For use in red computers with 15-in displays 572726-001 For use in black computers with 14-in displays 535860-001 For use in red computers with 14-in displays 572725-001 Ke...
Page 80 - Memory module
Memory module NOTE: Older models use DDR2 memory, while newer models use DDR3 memory. You cannot use model numbers to determine the type of memory a model uses. NOTE: When adding a second memory module, be sure it is the same type and speed as the installed memory module. DDR2 memory modules cannot ...
Page 81 - Optical drive
3. Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module. Optical drive NOTE: All optical drive spare part kit...
Page 85 - Speakers
Speakers Description Spare part number For use in computers with 15-in displays 536598-001 For use in computers with 14-in displays 536420-001 Before removing the speakers, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecompute...
Page 86 - WWAN module
WWAN module NOTE: Only computers with 15-in displays include a WWAN module. Description Spare part number HP Mobile Broadband Module 483377-002 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental a...
Page 87 - Palm rest
4. Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion. Reverse this procedure to install the WWAN module. Palm rest Description Spare part number Palm rest for use in black computers with 15...
Page 90 - Hard drive
Hard drive NOTE: The hard drive spare part kit includes a hard drive bracket. Description Spare part number 500-GB, 7200-rpm hard drive 575195-001 500-GB, 5400-rpm hard drive 536414-001 320-GB, 7200-rpm hard drive 575194-001 320-GB, 5400-rpm hard drive 536413-001 250-GB, 7200-rpm hard drive 538972-0...
Page 92 - WLAN module
WLAN module Description Spare part number Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions exceptPakistan, Russia, and the Ukraine 480985-001 Intel Wi-Fi Link 5100 802.11a/b/g WLAN module 482957-001 Broadcom 4322 802.11a/b/g/n WLAN modules: ● For use in Antigua an...
Page 96 - Display assembly on computers with 15-in displays
Display assembly on computers with 15-in displays NOTE: For information about removing the display from 14-in models, see Display assembly on computers with 14-in displays on page 97 . NOTE: The display assembly spare part kit includes 2 WLAN antenna transceivers and cables. Description Spare part n...
Page 102 - Top cover
Top cover NOTE: The top cover removal procedures differ for 15-in computers from those of 14-in computers. NOTE: You must remove the top cover before you can remove the display assembly on computers with 14-in displays. You do not have to remove the top cover to remove the display assembly oncompute...
Page 106 - Power button board
Power button board Description Spare part number Power button board for use in computers with 15-in displays (includes cable) 574513-001 Power button board for use in computers with 14-in displays (includes cable) 574514-001 Before removing the power button board, follow these steps: 1. Shut down th...
Page 109 - Display assembly on computers with 14-in displays
Display assembly on computers with 14-in displays NOTE: For information about removing the display from 15-in models, see Display assembly on computers with 15-in displays on page 84 . NOTE: The display assembly spare part kit includes 2 WLAN antenna transceivers and cables. Description Spare part n...
Page 114 - Bluetooth module
Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 536539-001 for computers with 15-indisplays, 536538-001 for computers with 14-in displays. See Cable Kit on page 45 for mor...
Page 115 - Modem module
4. Remove the Bluetooth module (3) from the base enclosure. Reverse this procedure to install the Bluetooth module. Modem module Description Spare part number For use in all countries and regions except Australia and New Zealand 510100-001 For use only in Australia and New Zealand 510100-011 Before ...
Page 116 - USB connector assembly
Remove the modem module: 1. Position the computer right-side up with the front toward you. 2. Remove the two Phillips PM2.5×3.0 screws (1) that secure the modem module to the system board. 3. Lift the modem module (2) straight up to disconnect it from the system board. 4. Remove the tape (3) that se...
Page 118 - Heat sink and fan
Heat sink and fan NOTE: The heat sink spare part kit includes replacement thermal material. Description Spare part number Heat sink for use in computers with UMA graphics subsystems 535859-001 Heat sink for use in computers with discrete graphics subsystems 535767-001 Fan 535766-001 Before removing ...
Page 122 - Processor
Processor NOTE: The processor spare part kit includes replacement thermal material. Description Spare part number Intel Core2 Duo processors T5870 2.0-GHz processor (2-MB L2 cache, 800-MHz FSB) 535835-001 T6570 2.1-GHz processor (2-MB L2 cache, 800-MHz FSB) 513598-001 T6670 2.2-GHz processor (2-MB L...
Page 124 - System board
System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number System board for use in computers with DDR2 memory that include a WWAN module: GL47 system board with UMA graphics subsystem memory 535858-001 GL40 system board with UMA graphics s...
Page 128 - Computer Setup; Computer Setup in Windows Vista and Windows XP; Starting Computer Setup; Using Computer Setup; Navigating and selecting in Computer Setup
5 Computer Setup Computer Setup in Windows Vista and Windows XP Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating systemis not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supp...
Page 129 - Restoring factory settings in Computer Setup
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. 2. Press f10 to enter BIOS Setup. 3. Select the File , Security , Diagnostics , or System Configuration menu. To exit Computer Setup menus, choose on...
Page 130 - Computer Setup menus; File menu
Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this System Information ● View identification information for the compu...
Page 131 - Security menu
Security menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Setup BIOS Administrator Password Set up a BIOS administrator password. User Management (requires a BIOS administrator password) ● Create a new BIOS user account. ● View a list ...
Page 132 - Diagnostics menu
Diagnostics menu Select To do this System Diagnostics Menu ● System Information—Displays the following information: ◦ Identification information for the computer and thebatteries in the system. ◦ Specification information for the processor, cacheand memory size, system ROM, video revision, andkeyboa...
Page 133 - System Configuration menu
System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language Change the Computer Setup language. Boot Options ● Set a Startup Menu delay (in seconds). ● Enable/disable Custom Logo (disabled by default). ● Enable/dis...
Page 135 - Computer Setup in Linux
Computer Setup in Linux Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating systemis not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: Pointing d...
Page 141 - Specifications; Computer specifications
6 Specifications Computer specifications Metric U.S. Dimensions – 15-in Depth 24.96 cm 9.83 in Width 37.18 cm 14.6 in Height (front to rear) 3.15 to 3.63 cm 1.24 to 1.43 in Dimensions – 14-in Depth 23.24 cm 9.15 in Width 33.60 cm 13.2 in Height (front to rear) 3.10 to 3.58 cm 1.22 to 1.41 in Weight ...
Page 144 - Hard drive specifications
Hard drive specifications 500-GB* 320-GB* 250-GB* 160-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 101 g Interface type SATA SATA SATA SATA Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security ATA security ATA sec...
Page 145 - DVD-ROM Drive specifications
DVD-ROM Drive specifications Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio,CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form 2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge Access time CD DVD Random < 100 ms <...
Page 146 - DVD±RW Double-Layer Combo Drive specifications
DVD±RW Double-Layer Combo Drive specifications Applicable disc Read: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I,CD-I Bridge (Photo-CD, Video CD), MultisessionCD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5,DVD-9, DVD-10, DVD-18), DVD-R, DVD-...
Page 148 - System DMA specifications, Windows Vista and XP; System interrupt specifications, Windows Vista
System DMA specifications, Windows Vista and XP Hardware DMA System function DMA4 Direct memory access controller *ExpressCard controller can use DMA 1, 2, or 5. System interrupt specifications, Windows Vista Hardware IRQ System function ISA0 System timer ISA1 Standard 101-/102-Key or Microsoft Natu...
Page 149 - System interrupt specifications, Windows XP
Hardware IRQ System function PCI22 Intel ICH9 Family Universal Host Controller – 2935 PCI-3 Intel ICH9 Family PCI Express Root Port 2 - 2942 PCI-4 Intel ICH9 Family PCI Express Root Port 3 - 2944 PCI-5 Intel ICH9 Family PCI Express Root Port 5 - 2948 PCI-6 Intel ICH9 Family PCI Express Root Port 6 -...
Page 150 - System I/O address specifications, Windows Vista
System I/O address specifications, Windows Vista I/O address (hex) System function (shipping configuration) 000 - 01F Direct memory access controller 000 - CF7 PCI bus 020 - 021 Programmable interrupt controller 024 - 025 Programmable interrupt controller 028 - 029 Programmable interrupt controller ...
Page 152 - System I/O address specifications, Windows XP
I/O address (hex) System function (shipping configuration) 7108 - 710F Standard Dual Channel PCI IDE Controller 7120 - 7127 Mobile Intel 4 Series Express Chipset Family 7128 - 712B Standard Dual Channel PCI IDE Controller 712C - 712F Standard Dual Channel PCI IDE Controller EF80 - EF9F Motherboard r...
Page 154 - System memory map specifications, Windows Vista
I/O address (hex) System function (shipping configuration) 7020 - 703F Intel ICH9 Family USB Universal Host Controller – 2936 7040 - 705F Intel ICH9 Family USB Universal Host Controller – 2935 7060 - 707F Intel ICH9 Family USB Universal Host Controller – 2934 7080 - 709F Intel ICH9 Family USB Univer...
Page 155 - System memory map specifications, Windows XP
Memory address System function 98904000-989043FF Intel ICH9 Family USB2 Enhanced Host Controller –293A 98904400-989047FF Intel ICH9 Family USB2 Enhanced Host Controller –293C E0000000-EFFFFFFF Motherboard resources F0000000-FEDFFFFF High precision event timer FEC00000-FEC00FFF Motherboard resources ...
Page 157 - Screw listing
7 Screw listing This chapter provides specification and reference information for the screws used in the computer. Allscrews listed in this section are available in the Screw Kit, spare part number 535870-001. Torx T8M2.5×6.0 screw Color Quantity Length Thread Head diameter Silver 19 6.0 mm 2.5 mm 5...
Page 178 - Backup and recovery; Backup and recovery in Windows Vista; Overview
8 Backup and recovery Backup and recovery in Windows Vista Overview To protect your information, use the Backup and Restore Center to back up individual files and folders,back up your entire hard drive (select models only), or create system restore points. In case of systemfailure, you can use the b...
Page 179 - Performing a recovery
To create a screen shot: 1. Display the screen you want to save. 2. Copy the screen image: To copy only the active window, press alt + fn + prt sc . To copy the entire screen, press fn + prt sc . 3. Open a word-processing document, and then select Edit > Paste . The screen image is added to the d...
Page 180 - Using the Windows recovery tools
Using the Windows recovery tools To recover information you previously backed up, follow these steps: 1. Click Start > All Programs > Maintenance > Backup and Restore Center . 2. Follow the on-screen instructions to recover your entire computer (select models only) or your files. NOTE: Wind...
Page 181 - Using a Windows Vista operating system DVD (purchased separately); Next
4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen. 5. Follow the on-screen instructions. Using a Windows Vista operating system DVD (purchased separately) If you are unable to boot (start up) your computer, you must purchase a Windows Vista operating systemDV...
Page 182 - Backup and recovery in Windows XP; Edit
Backup and recovery in Windows XP Overview To protect your information, use the Windows® Backup utility (select models only) to back up files andfolders or create recovery points. In case of system failure, you can use the backup files to restore yourcomputer. Windows provides the following options:...
Page 183 - Recovering your information
NOTE: Be sure that the computer is connected to AC power before you start the backup process. NOTE: The backup process may take over an hour, depending on file size and the speed of the computer. 1. Click Start > All Programs > Accessories > System Tools > Backup . 2. Follow the on-scree...
Page 184 - Connector pin assignments
9 Connector pin assignments Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground 172 Chapter 9 Connector pin assignments
Page 185 - External monitor
External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock External monitor 173
Page 188 - Universal Serial Bus
RJ-45 (network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground 176 Chapter 9 Connector pin assignments
Page 189 - 0 Power cord set requirements; Requirements for all countries and regions
10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in thecountry or region where the equi...
Page 190 - Requirements for specific countries and regions
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's R...
Page 191 - Materials Disposal
11 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general householdwaste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Exercise caution when removing and h...
Page 197 - Index
Index A AC adapter, identifying 22, 33AC adapter, spare part numbers 50 antenna, disconnecting 74, 82applications key, Windows 15, 16 audio, product description 5audio-in (microphone) jack identifying 17, 29pin assignments 172 audio-out (headphone) jack identifying 17, 29pin assignments 172 B backin...