Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only ona hard, flat surface. Do not allow another hard surface, such as an adjoining o...
Page 5 - Table of contents
Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ........................................................................................
Page 9 - Product description
1 Product description Category Description Product Name HP ProBook 4340s Notebook PC HP ProBook 4341s Notebook PC Processors Intel® Core™ i7 processor, Quad Core (6-GB L3 cache) 3612QM, 2.10-GHz processor Intel Core i5 processors, Dual Core (3-MB L3 cache) 3360M, 2.80-GHz processor 3320M, 2.60-GHz p...
Page 14 - External component identification; Display
2 External component identification Display Component Description (1) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wirelesswide-area networks (WWAN). (2) WLAN antennas (2)* Send and receive wireless signals to communicate with wirelesslocal area netwo...
Page 15 - TouchPad
Component Description (6) Internal display switch Turns off the display or initiates Sleep if the display is closedwhile the power is on. NOTE: The display switch is not visible from the outside of the computer. *The antennas are not visible from the outside of the computer. For optimal transmission...
Page 16 - Lights
Lights Component Description (1) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (2) Caps lock light On: Caps lock is on. (3) Web browser light ● On: The computer is on. ● Off: The computer is off, in Suspend mode, o...
Page 18 - Keys
Component Description (3) Web browser button Opens the default Web browser. (4) Wireless button Turns the wireless feature on or off but does not establish awireless connection. (5) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of apassword logon. Keys Compon...
Page 20 - Left
Left Component Description (1) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from beingmishandled or stolen. (2) Vent Enables airflow to cool internal components. NOTE: The comp...
Page 22 - Illustrated parts catalog; Service tag
3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and modeldescription provided on the service tag. ● Product name (1) . This is the product name affixed to the front of the computer. ● Serial number (s/n) (2) . This is an alpha...
Page 28 - Miscellaneous parts
Miscellaneous parts Description Spare part number Notebook combination lock 591699-001 Cases Basic carrying case 455084-001 Professional slim, top load case 592923-001 Nylon case 612757-001 Mice Mouse, optical 390632-001 Mouse, optical, travel 434594-001 AC adapters 65-W AC adapter 693711-001 65-W A...
Page 33 - Removal and replacement procedures; Tools required; Service considerations; Plastic parts
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sectio...
Page 35 - Grounding guidelines; Electrostatic discharge damage
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structuredetermine the degree of sensitivity. Networks built into many integrated circuits provide someprotection, but in many cases, ESD contains enough pow...
Page 38 - Component replacement procedures
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 95 screws and screw locks, in 15 different sizes, that must be removed,replaced, or loosened when servicing the computer. Make special note of each screw and screw locksize and location du...
Page 39 - Battery
Battery Description Spare part number 6-cell, 51 WHr, 2.55 Ah Li-ion battery 669831-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating ...
Page 40 - Using the optional security screw
Using the optional security screw Use the optional security screw to lock the service door to the bottom of the computer. When not inuse the security screw can be stored inside the battery bay. Remove the battery: To use the security screw: 1. Remove the battery. 2. Remove the security screw from in...
Page 42 - SIM
SIM NOTE: This section applies only to computer models with WWAN capability. NOTE: The SIM is provided by the end-user as a security measure for the WWAN module. The SIM should be removed, placed into a static-dissipative container, and then replaced when the computeris reassembled. Before removing ...
Page 43 - Optical drive
Optical drive NOTE: All optical drive spare part kits include an optical drive bezel, bracket, and screws. Description Spare part number DVD±RW Double-Layer Drive 684249-001 Blu-ray ROM DVD±RW SuperMulti DL Drive 684250-001 Before removing the optical drive, follow these steps: 1. Shut down the comp...
Page 45 - Hard drive
Hard drive NOTE: All hard drive spare part kits include a hard drive bracket and screws. Description Spare part number 500-GB, 5400-rpm hard drive, 7 mm 683802-001 320-GB, 7200-rpm hard drive, 7 mm 634862-001 320-GB, 5400-rpm hard drive, 7 mm 645193-001 128-GB solid-state drive 684253-001 Hard Drive...
Page 47 - Memory modules
6. Lift the top of the Mylar cover (2) from the drive, and then remove the cover from the hard drive (3) . Reverse this procedure to reassemble and install the hard drive. Memory modules NOTE: Primary and expansion memory is installed in a stacked configuration in the bottom of the computer. Descrip...
Page 49 - WWAN module
WWAN module CAUTION: The WWAN module and the WLAN module are not interchangeable. Description Spare part number Ericsson F5321 HSPA+ with GPS 668969-001 Sierra MC8355 (Gobi3000) HSPA/CDMA 634400-001 Before removing the WWAN module, follow these steps: 1. Shut down the computer. If you are unsure whe...
Page 51 - WLAN/Bluetooth combo card
WLAN/Bluetooth combo card The computer uses a card that provides both WLAN and Bluetooth functionality. CAUTION: The WLAN module and the WWAN module are not interchangeable. Description Spare part number Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001 Broadcom 431...
Page 55 - Top cover
Top cover NOTE: All top cover spare part kits include a touchpad. Description Spare part number Top cover for use in models with a fingerprint reader (includes touchpad) 684243-001 Top cover for use in models without a fingerprint reader (includes touchpad) 684244-001 Before removing the top cover, ...
Page 60 - Fingerprint reader board
Fingerprint reader board NOTE: All fingerprint reader assembly spare part kits include cable, bracket, and screws) Description Spare part number Fingerprint reader board (includes cable, bracket, and screws)) 683862-001 Before removing the fingerprint reader board, follow these steps: 1. Shut down t...
Page 62 - Audio board
Audio board Description Spare part number Audio board (includes cable) 684245-001 Before removing the audio board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system. ...
Page 64 - Function board/Power button board
Function board/Power button board Description Spare part number Function board/Power button board (includes cable) 684240-001 Before removing the function board and power button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, tur...
Page 68 - Latch assembly
5. Lift the speakers from the computer (4) . Reverse this procedure to install the speaker assembly. Latch assembly NOTE: The Latch Kit includes the latch, knob, and spring. Description Spare part number Latch Kit 686319-001 Before removing the latch assembly, follow these steps: 1. Shut down the co...
Page 69 - System board
NOTE: The latch assembly includes a small spring. Note the location of the spring. Remove the latch assembly: 1. Position the computer right-side up, with the front toward you. 2. Detach the spring hook (1) from the tab on the base enclosure (2) . 3. Rotate the latch (3) and lift it from the compute...
Page 71 - Heat sink
4. Lift the right side of the system board up at an angle (2) , and then lift the system board up and to the right to remove it (3) . Reverse this procedure to install the system board. Heat sink NOTE: The fan and heat sink are combined into one assembly. All fan/heat sink spare part kits contain re...
Page 74 - Processor
Reverse this procedure to install the heat sink. NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and isdesigned to turn on automatical...
Page 77 - Display assembly
Display assembly All display assemblies include WLAN antenna transceivers and cables. WWAN models include 2WWAN antenna transceivers and cables. Description Spare part number Display assembly, 33.8-cm (13.3-inch) HD, anti-glare 684251-001 Before removing the display assembly, follow these steps: 1. ...
Page 85 - Power connector
Power connector Description Spare part number Power connector cable (includes bracket and screws) 683859-001 Before removing the power cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down thr...
Page 87 - Using Computer Setup; Starting Computer Setup; Navigating and selecting in Computer Setup
5 Computer Setup (BIOS) and AdvancedSystem Diagnostics Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the inputand output devices on the system (such as disk drives, display, keyboard, mouse, and printer).Computer Setup includes settings ...
Page 88 - Restoring factory settings in Computer Setup
To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes: Click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File > Ignore ...
Page 89 - Updating the BIOS; Downloading; SoftPaqs; to update the BIOS; Using f10 setup to update the BIOS
Updating the BIOS The next sections describe different ways of updating the BIOS. Downloading SoftPaqs to update the BIOS Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs . To install BIOS updates from the HP website, follow the steps below: 1. Download the SoftPa...
Page 90 - Determining the BIOS version
5. Locate the .sig file in the ROM.cab file and rename it with the same prefix as the .bin file (forexample, 68CDD.sig). Copy the renamed file to the Hewlett-Packard\BIOS\New\ folder in eitherthe HP_Tools partition of the hard drive, or the USB flash drive. 6. Restart the computer, and then press es...
Page 91 - Downloading a BIOS update; BIOS Setup Menu
Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using theAC adapter. Do not download or install a BIOS update while the computer is runni...
Page 92 - Using Advanced System Diagnostics
Main menu Select To do this System information ● View and change the system time and date. ● View identification information about your computer. ● View specification information about the processor,memory size, and system BIOS. Security menu Select To do this Administrator password Control access t...
Page 94 - Specifications; Computer specifications
6 Specifications Computer specifications Metric U.S. Dimensions Length 22.9 cm 9.0 in Width 32.6 cm 12.8 in Height (front to rear) 2.5 to 3.3 cm 1.0 to 1.3 in Weight (equipped with optical drive, 1 SODIMM, hard drive, WLAN module, 6 cell battery) 2.0 kg 4.5 lbs Input power Operating voltage 19.0 V d...
Page 96 - Hard drive specifications
Hard drive specifications 320-GB* Dimensions Height 9.5 mm Width 70 mm Weight 92 g Interface type SATA Transfer rate 100 MB/sec Security ATA security Seek times (typical read, including setting) Single track 1.5 ms Average 13 ms Maximum 27 ms Logical blocks 625,142,448 Disc rotational speed 5400 rpm...
Page 98 - Blu-ray ROM DVD±RW SuperMulti DL Drive
Blu-ray ROM DVD±RW SuperMulti DL Drive Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT,CD-ROM, CD-ROM XA,MIXED MODE CD, CD-I, CD-I Bridge(Photo-CD, Video CD), MultisessionCD (Photo-CD, CD-EXTRA, Portfolio,CD-R, CD-RW), CD-R, CD-RW,DVDROM (DVD-5, DVD-9, DVD-10,DVD-18), DVD-R, DVD-RW, DVD...
Page 99 - Specification information in Device Manager
Specification information in Device Manager Device Manager allows you to view and control the hardware attached to the computer, as well asprovides hardware specification information. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows 7 includes the User Ac...
Page 100 - Backup and recovery
7 Backup and recovery To protect your information, use Windows Backup and Restore to back up individual files and folders,back up your entire hard drive (select models only), create system repair discs (select models only)by using the installed optical drive (select models only) or an optional exter...
Page 101 - Creating recovery media with HP Recovery Disc Creator; Creating recovery media
Creating recovery media with HP Recovery Disc Creator HP Recovery Disc Creator is a software program that offers an alternative way to create recoverymedia. After you successfully set up the computer, you can create recovery media using HPRecovery Disc Creator. This recovery media performs a system ...
Page 102 - Backing up your information
Backing up your information Recovery after a system failure is as good as your most recent backup. Immediately after softwaresetup, you should create system repair discs (select models only) using HP Recovery Disc Creatorand the installed optical drive (select models only) or an optional external op...
Page 103 - Performing a system recovery; Using the Windows recovery tools
Performing a system recovery In case of system failure or instability, the computer provides the following tools to recover your files: ● Windows recovery tools: You can use Windows Backup and Restore to recover information youhave previously backed up. You can also use Windows Startup Repair to fix...
Page 104 - Using f11 recovery tools; Using a Windows 7 operating system DVD (purchased separately)
Using f11 recovery tools CAUTION: Using f11 recovery tools completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanentlyremoved. The f11 recovery tool reinstalls the operating system and HP programs and drive...
Page 106 - Power cord set requirements; Requirements for all countries and regions
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts ac, or from 220 to 240 volts ac. The 3-conductor power cord set included with the computer meets the requirements for use in thecountry or region where the equi...
Page 109 - Recycling
9 Recycling Battery When a non-rechargeable or rechargeable battery has reached the end of its useful life, do notdispose of the battery in general household waste. Follow the local laws and regulations in your areafor battery disposal. HP encourages customers to recycle used electronic hardware, HP...
Page 115 - Index
Index A AC adapter light 13AC adapter, spare part numbers 20, 24 advanced system diagnostics 84antennas disconnecting 41, 43 audio board removal 54spare part number 16, 22, 54 audio, product description 2audio-in (microphone) jack 11audio-out (headphone) jack 11 B Backup and Restore 94base enclosure...