HP 418191-001 - Manual

Component identification 8 SAS and SATA hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) SAS and SATA hard drive LED combinations Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation On, off, or flashing Alternating amber and blue The drive has fail...

Component identification 9 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Off Steadily amber A critical fault condition has been identified for this drive, and the controller has placed it offline. Replace the drive as soon as possible. Off Amber, flashing regularly (1 Hz) A p...

Component identification 10 The symbols correspond to the symbols located on the interconnect bays. For more information, see the HP ProLiant BL465c Server Blade Installation Instructions that ship with the server blade. Mezzanine connector definitions Item PCIe Mezzanine connector 1 x4, Type I mezz...

Operations 12 Operations In this section Power up the server blade ....................................................................................................................... 12 Power down the server blade .....................................................................................

Operations 13 After initiating a virtual power down command, be sure that the server blade goes into standby mode by observing that the system power LED is amber. Remove the server blade To remove the component: 1. Identify the proper server blade. 2. Power down the server blade (on page 12 ). 3. Re...

Operations 14 Install the access panel 1. Place the access panel on top of the server blade with the hood latch open. Allow the panel to extend past the rear of the server blade approximately 0.8 cm (0.2 in). 2. Engage the anchoring pin with the corresponding hole in the latch. 3. Push down on the h...

Setup 15 Setup In this section Overview .............................................................................................................................................. 15 Installing an HP BladeSystem c-Class enclosure ......................................................................

Setup 16 Installing interconnect modules For specific steps to install interconnect modules, see the documentation that ships with the interconnect module. Interconnect bay numbering and device mapping To support network connections for specific signals, install an interconnect module in the bay cor...

Setup 17 Installing a server blade CAUTION: To prevent improper cooling and thermal damage, do not operate the server blade or the enclosure unless all hard drive and device bays are populated with either a component or a blank. 1. Remove the blank. 2. Remove the enclosure connector cover.

Setup 18 3. Prepare the server blade for installation. 4. Install the server blade. Completing the configuration To complete the server blade and HP BladeSystem configuration, see the overview card that ships with the enclosure.

Hardware options installation 19 Hardware options installation In this section Introduction ........................................................................................................................................... 19 Hard drive option...................................................

Hardware options installation 20 2. Prepare the hard drive. 3. Install the hard drive. 4. Determine the status of the hard drive from the hot-plug hard drive LEDs (" SAS and SATA hard drive LEDs " on page 8 ). Processor option WARNING: To reduce the risk of personal injury from hot surfaces,...

Hardware options installation 25 11. Remove the thermal interface protective cover from the heatsink. 12. Align the tab on the processor retention bracket with the alignment slot in the heatsink. CAUTION: Heatsink retaining screws should be tightened in diagonally opposite pairs (in an "X" p...

Hardware options installation 26 NOTE: The Advanced Memory Protection option in RBSU provides additional memory protection beyond Advanced ECC. By default, the server is set to Advanced ECC Support . For more information, refer to "HP ROM-Based Setup Utility (on page 41 )." For DIMM slot loc...

Hardware options installation 27 4. Remove the air baffles. 5. Open the DIMM slot latches. 6. Install the DIMM. 7. Install the air baffles. 8. Install the access panel (on page 14 ). 9. Install the server blade (" Installing a server blade " on page 17 ). Mezzanine card option Optional mezza...

Hardware options installation 29 HP Smart Array E200i Battery-Backed Write Cache module option To install the component: 1. Power down the server blade (on page 12 ). 2. Remove the server blade (on page 13 ). 3. Remove the access panel (on page 13 ). 4. Remove the hard drives. 5. Remove the hard dri...

Cabling 32 Cabling In this section Using the local I/O cable........................................................................................................................ 32 Connecting locally to a server blade with video and USB devices .......................................................

Cabling 33 4. Connect a USB keyboard to the second USB connector. Item Description 1 Monitor 2 USB mouse 3 USB keyboard 4 Local I/O cable Accessing a server blade with local media devices Use the following configuration when configuring a server blade or loading software updates and patches from a U...

Software and configuration utilities 35 Software and configuration utilities In this section Server blade deployment tools ................................................................................................................. 35 Configuration tools ...........................................

Software and configuration utilities 36 • Remotely boot a host server blade to a virtual media image to perform a ROM upgrade or install an OS. • Send alerts from iLO 2 regardless of the state of the host server blade. • Access advanced troubleshooting features provided by iLO 2. • Launch a web brow...

Software and configuration utilities 38 Deployment methods Three primary deployment methods are supported: IMPORTANT: To deploy a server blade without the RDP, create a bootable diskette or image of a bootable diskette. • PXE deployment (on page 38 ) • CD-ROM deployment (on page 39 ) • Diskette imag...

Software and configuration utilities 40 Diskette image deployment To deploy with a diskette image, the user creates a DOS-based network-enabled boot diskette that executes a script that configures the hardware and installs the OS. The diskette enables the server blade to access the required deployme...

Software and configuration utilities 41 Configuration tools SmartStart software SmartStart is a collection of software that optimizes single-server setup, providing a simple and consistent way to deploy server configuration. SmartStart has been tested on many ProLiant server products, resulting in p...

Software and configuration utilities 42 IMPORTANT: RBSU automatically saves settings when you press the Enter key. The utility does not prompt you for confirmation of settings before you exit the utility. To change a selected setting, you must select a different setting and press the Enter key. Auto...

Software and configuration utilities 43 • Suggests the optimum configuration for an unconfigured system • Provides different operating modes, enabling faster configuration or greater control over the configuration options • Remains available any time that the server is on • Displays on-screen tips f...

Software and configuration utilities 44 10. Press the F10 key to confirm exiting RBSU. The server will automatically reboot. Option ROM Configuration for Arrays Before installing an operating system, you can use the ORCA utility to create the first logical drive, assign RAID levels, and establish on...

Software and configuration utilities 45 • Remotely power up, power down, or reboot the host server. • Send alerts from iLO 2 regardless of the state of the host server. • Access advanced troubleshooting features through the iLO 2 interface. • Diagnose iLO 2 using HP SIM through a web browser and SNM...

Software and configuration utilities 46 HP ProLiant Essentials Virtualization Management Software The ProLiant Essentials Virtual Machine Management Pack and ProLiant Essentials Server Migration Pack plug-ins extend HP Systems Insight Manager capabilities to manage virtual machines. The Virtual Mach...

Software and configuration utilities 47 Safety and security benefits When you flash the system ROM, ROMPaq writes over the backup ROM and saves the current ROM as a backup, enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason. This feature protec...

Software and configuration utilities 48 Survey Utility Survey Utility, a feature within HP Insight Diagnostics (on page 47 ), gathers critical hardware and software information on ProLiant server blades. This utility supports operating systems that may not be supported by the server blade. For opera...

Software and configuration utilities 49 For installation information, refer to the HP ISEE Client Installation and Upgrade Guide ( ftp://ftp.hp.com/pub/services/hardware/info/isee_client.pdf ). Web-Based Enterprise Service WEBES enables administrators to manage hardware events proactively, either lo...

Software and configuration utilities 50 Operating system version support Refer to the operating system support matrix ( http://www.hp.com/go/supportos ). System Online ROM flash component utility The Online ROM Flash Component Utility enables system administrators to efficiently upgrade system or co...

Troubleshooting 51 Troubleshooting In this section Troubleshooting resources ....................................................................................................................... 51 Pre-diagnostic steps ..................................................................................

Troubleshooting 52 Important safety information Familiarize yourself with the safety information in the following sections before troubleshooting the server. Important safety information Before servicing this product, read the Important Safety Information document provided with the server. Symbols o...

Troubleshooting 53 subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard. WARNING: To reduce...

Troubleshooting 54 NOTE: To verify the server configuration, connect to the System Management homepage and select Version Control Agent . The VCA gives you a list of names and versions of all installed HP drivers, Management Agents, and utilities, and whether they are up to date. • HP recommends you...

Troubleshooting 55 Start diagnosis flowchart Use the following flowchart to start the diagnostic process. Item Refer to 1 "General diagnosis flowchart (on page 56 )" 2 "Power-on problems flowchart (" Server blade power-on problems flowchart " on page 57 )" 3 "POST problem...

Troubleshooting 56 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item See 1 "Symptom information (on page 53 )" 2 &#...

Troubleshooting 57 Server blade power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. • The health LED is red or amber.

Troubleshooting 59 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. • Server completes POST with errors Possible problems: • Improperly seated or faulty internal component • Faulty KVM device • F...

Troubleshooting 60 OS boot problems flowchart There are two ways to use SmartStart when diagnosing OS boot problems on a server blade: • Use iLO to remotely attach virtual devices to mount the SmartStart CD onto the server blade. • Use a local I/O cable and drive to connect to the server blade, and ...

Troubleshooting 62 * See the server blade OS boot problems flowchart (on page 60 ) Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on page 45 ) • Server boots, but the internal health LED, external health LED, or component heal...

Troubleshooting 64 POST error messages and beep codes Introduction to POST error messages The error messages and codes in this section include all new messages generated by this server blade. Some messages are informational and do not indicate an error. A server blade generates only the codes that a...

Troubleshooting 65 For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website ( http://www.hp.com/support ). WARNING: To avoid potential problems, ALWAYS read the warnings ...

Battery replacement 66 Battery replacement If the server blade no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithi...

Regulatory compliance notices 67 Regulatory compliance notices In this section Regulatory compliance identification numbers ........................................................................................... 67 Federal Communications Commission notice ...........................................

Regulatory compliance notices 68 Class A equipment This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is oper...

Regulatory compliance notices 69 Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment. Cables Connections to this device must be m...

Regulatory compliance notices 70 Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your ...

Regulatory compliance notices 71 Korean notice Class A equipment Class B equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Prod...

Regulatory compliance notices 72 • Do not attempt to recharge the battery. • Do not expose the battery to temperatures higher than 60°C (140°F). • Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water. Batteries, battery packs, and accumulators should not be di...

Electrostatic discharge 73 Electrostatic discharge In this section Preventing electrostatic discharge ............................................................................................................. 73 Grounding methods to prevent electrostatic discharge ...................................

Specifications 74 Specifications In this section Environmental specifications .................................................................................................................... 74 Server blade specifications .............................................................................

Technical support 75 Technical support In this section Before you contact HP............................................................................................................................. 75 HP contact information............................................................................

Technical support 77 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP ( http://www.hp.com/go/selfrepair ). Riparazione da parte del cliente Per abbreviare i tempi di ri...

Technical support 78 CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das HP technische...

Technical support 79 Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Re...

Acronyms and abbreviations 83 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ADU Array Diagnostics Utility AMP Advanced Memory Protection ASR Automatic Server Recovery BBWC battery-backed write cache BIOS Basic Input/Output System CSR Customer Self Repair DHCP Dynamic ...

Index 85 A access panel 13, 14 ACU (Array Configuration Utility) 42 ADU (Array Diagnostic Utility) 48 ASR (Automatic Server Recovery) 44, 83 Automatic Server Recovery (ASR) 44, 83 B battery 66, 71 battery replacement notice 66, 71 BBWC (battery-backed write cache) 29 beep codes 64 BIOS Serial Consol...